Additions 2010/10/04ADDITIONS TO COUNCIL, MONDAY, OCTOBER 4, 2010
COMMUNITY SERVICES
1. F- 2010 -56 - Municipal Performance Measures
a) Attachment - 2009 Municipal Performance Measures
COUNCIL
UNFINISHED BUSINESS
1. Letter of support from the Winter Festival of Lights for the Downtown Archways.
COMMUNICATIONS
1. Winter Festival of Lights - Request approval to hold fireworks displays during the
Festival season.
RECOMMENDATION: For the Approval of Council
2009
Municipal
Performance
Measures
Prepared by: Finance Department
Date: October 4, 2010
NiagararaI)s
Table of Contents
2009 Municipal Performance Measures
1 Overview 1
2 City of Niagara Falls Statistics 2
3 Operation or Core Areas Being Measured 2
4 General Government
4.1 General Government - (LT) 3
5 Protection
5.1 -5.4 Fire Services - (LT) 4
5.5 -5.6 Fire Services 5
6 Roadways
6.1 Paved (Hard Top) Roads - LT 6
6.2 Unpaved (Loose Top) Roadways - LT 6
6.3 Winter Control - LT 7
6.4 Bridges and Culverts 7
6.5 Adequacy of Roads - LT 8
6.6 Effective Snow and Ice Control for Winter Roads 8
6.7 Adequacy of Bridges and Culverts 8
7 Transit
7.1 Conventional Transit - Operating Costs - LT 9
7.2 Conventional Transit Ridership - LT 9
8 Wastewater
8.1 Wastewater Collection - LT 10
8.2 Wastewater Main Backups - LT 10
9 Stormwater
9.1 Urban Storm Water Management- LT 11
9.2 Rural Storm Water Management- LT 11
10 Drinking Water
10.1 Distribution of Drinking Water - LT 12
10.2 Boil Water Advisory Issued - UT 12
10.3 Water Main Breaks - LT 12
11 Solid Waste
11.1 Solid Waste Diversion (Recycling) Shared 13
12 Parks and Recreation
12.1 Parks - LT 14
12.2 Recreation Programs - LT 14
12.3 Recreation Facilities - LT 15
12.4 Subtotal: Recreation Programs & Recreation Facilities - LT 15
12.5 Subtotal: Parks, Recreation Programs and Facilities - LT 16
12.6 Participant Hours for Recreation Programs - LT 16
12.7 Hectares of Open Space - LT 17
12.8 Trails - LT 17
12.9 indoor Recreation Facilities - LT 18
12.10 Outdoor Recreation Facility Space - LT 18
Niagarafraq
13.5 Non - electronic Library Usage - LT
14 Landuse Planning
14.1
14.2
14.3
14.4
14.5
14.6
Location of New Residential Development — Shared
Preservation of Agricultural Land in Reporting Year — Shared
Preservation of Agricultural Land Relative to base Year — Shared
Number of Hectares Re- designated during Reporting Year — Shared
Number of Hectares Re- designated since Jan. 1, 2000 — Shared
Size of Settlement Area
14.7 Change in Size of Settlement Area
2009 Municipal Performance Measures
13 Library Services
13.1 Library Services per Person — LT 19
13.2 Library Services per Use — LT 19
13.3 Library Uses per Person — LT 20
13.4 Electronic Library Usage — LT 20
21
21
22
22
23
23
24
24
Niagarayai1N
1 Overview
2009 Municipal Performance Measures
The Municipal Performance Measurement Program (MPMP) is a program developed by the Ontario Ministry of
Affairs and Housing requiring Ontario Municipalities to measure and report to the Ministry and taxpayers annually
service delivery performance.
MPMP is intended to enhance discussion about municipal service delivery and may be used as a starting point to
investigate and identify best practice measures such as those identified by the Ontario Centre for Municipal Best
Practices (OCMBP). MPMP data may be used by municipalities in budget discussions because trend data provides
information on progress towards service objectives and information on how operating costs relate to service level
decisions.
MPMP Indicates a municipality's performance in selected core service areas. Currently there are 54 performance
measurements in 12 core service areas. Since different levels of government are responsible for the delivery of
services, the level of government which delivers a service will be the body responsible for reporting. For example,
municipalities are responsible for reporting only the information relating to the local roads for which they are
responsible.
MPMP includes both efficiency and effectiveness performance objective. Efficiency measures provide Information on
the cost of delivering services while effectiveness measures provide information on the performance relative to a
goal. Together these two measures provide a picture of what is spent in a core service area and what Is achieved.
Local circumstances such as geography, micro - climate conditions, municipality type and population affect results and
need to be taken into consideration when comparing the date with other municipalities. Municipalities may compare
their results with other similar municipalities; however, results may also be affected by significant differences in
service delivery.
Core services selected for the program must meet the following criteria:
• Reflect major expenditure areas for municipalities;
• Reflect areas of provincial - municipal interest;
• Reflect high interest and value to the public;
• Use data that is relatively easy to collect; and
• Falls under municipal responsibility.
MPMP will assist the City of Niagara Falls to provide better services to its citizens.
The four main benefits of a performance measurement are enhanced accountability, innovation, improved performance
and cost effectiveness.
• Accountability — Performance measurement demonstrates accountability to taxpayers, how they are being
served and the value they are receiving for their tax dollars. Accountability is strengthened by setting targets
within each of the core service areas.
• Improved Performance — Performance measurement identifies ways to provide efficient and effective services
to the citizens.
• Productivity and Creativity — Performance measurement can be used to stimulate staff creativity and
productivity.
• Improved Budget Process — Performance measurement can be used to assist municipalities in developing
their budgets. It can also be used as a monitoring tool to determine if expected service levels are being
achieved.
• Notes
1. Lower Tier Responsibility of Service = LT
2. Upper Tier Responsibility of Service = UT
3. Shared Responsibility of Service = Shared
4. One Megalitre = 1,000,000 titres
Page 1
Niagaraf �alls
2 City of Niagara Falls Statistics
Households
Population
Youth Population
Total Hectares in the Municipality
Recreational Trails (Km)
Hectares of Open Space _
Fire Stations
Libraries
Community Centres (City Owned)
Swimming Pools -- City Owned (5 Outdoor; 1 Indoor)
Ice Pads (4 Arenas)
3 Operation or Core Areas Being Measured
1. General Government
2. Fire Services
3. Police Services
4. Roadways
5. Transit
6. Wastewater
7. Storm Water
8. Drinking Water
9. Solid Waste Management
10. Parks and Recreation
11. Library Services
12. Land -Use Planning
2009 Municipal Performance Measures
The measures in MPMP indicate a municipality's performance in selected core service areas. Over time and with
feedback from municipalities and others, the Province may add additional measures. Currently there are 54
performance measurements in 12 core service areas. As noted earlier the municipality will only include in its report
those services for which it is responsible. The core service areas for performance measurement Include:
34,253 1:
82,184 J
6,655
........._.._ ..)
5.3 f
413.93 1
61
4J
2
6
(Ice Pads) 5 1
Page 2
4 General Government
4.1 General Government — (LT)
Calculation 2008 J2009
Costs for Governance and Corporate Management 2 979 194 3,504.456
Total Municipal Costs 80,175,216 95,317,036
Niigarafig/IN
2009 Municipal Performance Measures
Efficiency Measure — Costs for governance and corporate management as a percentage of total municipal costs.
Definition — Costs for General Government support include expenditures for Council, CAO and Executive Directors.
Total Municipal Costs include total costs for General Purposes, Wastewater, Libraries, Museums and Transit.
Objective — Efficient municipal government.
Page 3
Niagarafays
Calculation 2008 2009
17.424,652 1 17
8,115,236 8,489,562
EWiciencv Measure - Costs for Fire Services per 1,000 of Total Property Assessment.
Definition - Costs for Fire Services include administration, equipment, fire-fighting force, fire halls, fire prevention and
inspection.
Objective - Efficient Fire Services.
5 Protection
5.1 Fire Service - (LT)
5.2 Fire Services
5.3 Fire Services
Objective - Effective Fire Services.
5.4 Fire Services
Costs for Fire Services
Total Property Assessment/1,000
Total Property Assessment means the total assessed value of taxable properties determined by the Municipal Property
Assessment Corporation (MPAC).
Calculation
Total Number of Residential Fire Related Civilian Injuries
Total Population/1,000
Effectiveness Measure - Number of residential fire related civilian injuries
Definition -
Objective - Effective Fire Services.
Calculation 2008 Ipp9
Total Number of Residential Fire Related Civilian Injuries for 2005-2009 / 5
Total Population/1,000
. ..... ...„.
... ...... .
Effectiveness Measure - Number of residential fire related civilian injuries averaged over 5 years per 1,000 persons.
Definition -
Calculation 2008 j_ 2009
Total Number of Residential Fire Related Civilian Fatalities
Total Population/1,000
2009 Municipal Performance Measures
2008
10
82,184
2009
7
82,184
. .
I 82,184
Effectiveness Measure - Number of residential fire related civilian fatalities per 1,000 persons
Definition -
Objective- Effective Fire Services.
Page 4
Calculation i - 2008 I; 2009
I a
Total Number of Residential Fire Related Civilian Fatalities for 2005-2009 / 5 0
Total Population/1,000 1' 82,184
, „ . . , .. ..... _......... . ,.., ... . ................
Effectiveness Measure — Number of residential fire related civilian fatalities averaged over 5 years per 1,000 persons
NiagararOls
5.5 Fire Services
Definition —
Objective Effective Fire Services.
5.6 Fire Services
Definition —
Obiective — Effective Fire Services.
Calculation
Total Number of Residential Structural Fires
Total Households/1,000
Effectiveness Measure — Number of residential structural fires per 1,000 households
2009 Municipal Performance Measures
2008 j; 2009
34,253
Page 5
Niagararg s
6 Roadways
6.1 Paved (Hard Top) Roads — LT
Calculation
Costs for Paved (hard top) Roads
Total Paved Lane Kilometers
Objective — Efficient maintenance of paved roads.
■
6.2 Unpaved (Loose Top) Roadways— LT
2009 Municipal Performance Measures
2008 I 2009
— 3;1531g I ' Alb
3,553.492 I 8,989,559
( 1,063
1,059
Efficiency Measure — Costs for paved (hard top) roads per lane kilometer.
Definition — Paved (hard top) roads are defined as roads with an asphalt surface, concrete surface, composite pavement,
Portland cement or surface treatment. A lane kilometer is a continuous land of road that conveys traffic in one direction.
Maintenance includes heave /base /utility cut repair, cold mix patching, hot mix patching, shoulder maintenance, surface
maintenance, surface sweeping and surface flushing.
Calculation I 2008 I 2009
UMW: L
Costs for Unpaved (loose to Roads 618,141 467,740
Total unpaved lane kilometers 34 34
Efficiency Measure — Costs for unpaved (loose top) roads per lane kilometer.
Definition — Unpaved (loose top) roads are defined as roads with gravel, stone or other loose traveling surface. A lane
kilometer is a continuous lane of road that conveys traffic in one direction.
Objective — Efficient maintenance of unpaved roads.
Page 6
Nizigarar04
6.3 Winter Control — LT
Calculation
Efficiency Measure — Costs for Winter Maintenance of Roadways per lane kilometer maintained in winter.
Definition — Winter maintenance of roadways include sanding, salting, snow plowing, and snow removal.
Objective — Efficient maintenance of roadways.
64 Bridges and Culverts
Costs for winter maintenance per lane km
Total lane km maintained
. . „
Calculation
Costs for bridges and culverts
Total square metres of surface area on bridges and cuverts
2009 MunicipaL Performance Measures
Efficiency Measure — Costs for bridges and culverts per square meter of surface area of bridges.
Definition —
Obiectiye — Efficient maintenance of bridges and culverts.
2008 2009
i igitna Ott* J
3.070.870 1111,617
1,093 1,097
2008 j; 2009
Ng
N/A 676 475
14,502
Page 7
Niagara -qJ s
6.5 Adequacy of Roads — LT
Number of paved lane kilometers where the condition is rated as good to very good
Total number of paved lane kilometers
Effectiveness Measure — Percentage of Paved Lane Kilometers where the condition is rated Good to Very Good.
Definition — The Ministry recommends that municipalities use the Pavement Condition Index (PCI) or the Roads
Inventory Management System (RIMS)
Objective — Provide a paved road system that has a pavement condition that meets municipal objectives.
6.6 Effective Snow and Ice Control for Winter Roads — LT
Calculation
Number of winter events where the response met or exceeded locally determined
municipal service levels for road maintenance
Total number of winter events
Effectiveness Measure — Percentage of Winter Events where the response met or exceeded locally determined
municipal service levels for road maintenance standards.
Definition — A winter response is a series of winter control activities performed in response to a winter event. A winter
event is a weather condition affecting roads such as snow fall, wind blown snow, sleet, freezing rain, frost, black ice.
Objective — Provide an appropriate winter storm event response.
6.7 Adequacy of Bridges and Culverts
Calculation
2008 2009
Calculation
Number of bridges and culverts where the condition of primary components is rated
as good to very good requiring only maintenance
Total number of bridges and culverts
2009 Municipal Performance Measures
66 VA �
1,059 1,063
2008
11
11
2008 ( 2009 �J
41
65
Effectiveness Measure — Percentage of bridges and culverts where the condition Is related as good to very good.
Definition —
Objecfive —
2009
t�UY I
20
20
Page 8
Niagara,'alts
7 Transit
7.1 Conventional Transit — Operating Costs — LT
Ca lcul a tion
Costs for conventional transit
Total number of regular service passenger trips on conventional
transit in service area
Efficiency Measure — Conventional Transit costs per regular service passenger trips.
Obfecfive — Efficient Conventional transit services.
7.2 Conventional Transit Ridership — LT
Calculation
Total number of regular service passenger trips on
conventional transit in the service area
Population of service area
2009 Municipal Performance Measures
2008
8, 633.179
1,414,064
2008
1,414,064
82,184
2009
9.410.190
1,453,907
Definition — Operation and maintenance of local conventional transit per regular service passenger trips, defined as all
passenger trips where the fare system is applicable, including regular fare, reduced fare, free trips, passes and tickets.
Transfers are not counted as passenger trips.
2009
i ttig
1, 453,907
82,184
Effectiveness Measure — Number of Conventional Transit Passenger Trips per person in the service area.
Definition — Regular passenger trips are defined as all passenger trips where the fare system is applicable, including
regular fare, reduced fare, free trips, passes and tickets. Transfers are not counted as passenger trips.
Obiective — Maximum utilization of transit services.
Page 9
NiagarahAN
Objective — Efficient municipal wastewater collection.
8 Wastewater
8.1 Wastewater Collection — LT
Calculation
Costs for Wastewater Collection/Conveyance
Total km of Wastewater Mains
8.2 Wastewater Main Backups — LT
Total number of backed u D wastewater mains
Kilometers of wastewater mains/100
2009 Municipal Performance Measures
2008 2009
2,701,963 4 481,036
410 411
. . „ .
Efficiency Measure — Total Costs for the collection/conveyance, treatment and disposal of wastewater per kilometer of
wastewater main.
Definition — Operating costs for wastewater collection include expenditures for repair and maintenanco of collection,
pipes, catch basins, pumps and overflow outlets, inspection and monitoring, cleaning and flushing.
Calculation 2008 2009 1
12
4.10
OA I ER'ss .• j
4.11
Effectiveness Measure — Number of wastewater main backups per 100 kilometers of wastewater main in a year.
Definition — backed up wastewater main occurs when the inflows to the wastewater collection pipe exceed the pipe
capacity, forcing the inflows to back-up/flood.
Objective — Municipal sewage management practices prevent environmental and human health hazards.
Page 10
r
Niagara) all.
9 Stormwater
9.1 Urban Storm Water Management — LT
Calculation 2008 2009
a30$ f;it5
Costs for Urban Storm Water Management 148,721 3.365,148
Total km of Urban Drainage System plus (0.005 km times no. of catch basins) 345 345
Efficiency Measure — Costs for urban storm water management (separate storm water system — collection treatment,
disposal) per kilometer of drainage system.
Definition — Operating costs for urban storm water management include expenditures for maintaining catch basins,
maintenance holes, monitoring and inspection, sewer cleaning, storm pump station and wetland maintenance.
Objective — Efficient urban and rural storm water management.
9.2 Rural Storm Water Management — LT
Costs for Rural Storm Water Management
Total km of rural drainage system, plus (0.005 km time no. of catch basins)
Efficiency Measure — Costs for rural storm water management (separate storm system - collection, treatment & disposal)
per kilometer of drainage system.
Definition — Operating costs for rural storm water management include expenditures for administration, catch basins,
maintenance holes, culverts, ditching, vegetation maintenance and other rural storm water management expenditures,
Objective — Efficient urban and rural storm water management.
2009 Municipal Performance Measures
Calculat[on . 2008 I 2009
Eft
26,018 13.468
293
293
Page 11
Niagarafalls
10 Drinking Water
10.1 Distribution of Drinking Water - LT
Calculation
Costs for the Distribution of Drinking Water
Total km of water distribution pipe
Efficiency Measure — Costs for the distribution of drinking water per total km of water distribution pipe.
Definition — Operating costs for the distribution of drinking water include repair and maintenance to water distribution
pipe, valves, pumps and meters, flushing mains, testing water facility.
Objective — Efficient distribution costs of drinking water.
10.2 Boil Water Advisory Issued — UT
Calculation 2008 j 2009
a
Summation of: number of boil water days times the number of connections affected 0
Total connections in the service area 27,081 I 27,142
Effectiveness Measure — Weighted number of days a Boll Water Advisory issued by the Medical Officer of Health,
applicable to a municipal water supply was in effect.
Definition — Weighted number of days a boil water advisory is in effect for a municipal water supply weighted by the
number of connections affected.
Objective — Water is safe and meets local needs.
10.3 Water Main Breaks — LT
Calculation'
Number of water main breaks In a year
Total km of water distribution pipe/100
Effectiveness Measure — Number of water main breaks per 100 kilometers of water distribution pipe in a year.
Definition — Reports in water main breaks per 100 km of water distribution pipe.
Objective — Improve system reliability.
2009 Municipal Performance Measures
2008 2009
OMB I li
I
3,086.958 6,205.161
441 443
2008
taw
...„
63
4.41
2009
reg:6
4.43
Page 12
NiagaraJ'a
11 Solid Waste
11.1 Solid Waster Diversion (Recycling) — Shared
Calculation
Costs for Solid Waste Diversion
Total Households
2009 Municipal Performance Measures
2008 : 2009 1
174.388
33,871
J
212.930
34,253
Efficiency Measure — Costs for solid waste diversion per household.
Definition — Results for this measure may be affected by rural and urban mix; scope of diversion program and materials
diverted; solid waste diversion rate, including level of public participation; pick -up services and frequency of pick -up.
Objective — Efficient solid waste diversion services.
Page 13
NiagaraM s
12 Parks and Recreation
12.1 Parks - LT
Objective - Efficient operation of parks.
12.2 Recreation Programs — LT
Calculation
- - - - 2008 , -- - - -- �--- - -- 2009 _._ - - - - -- 1
Costs for Parks
Total Population
Efficiency Measure — Costs for parks per person.
Definition — C osts for parks include expenditures for administration, Boards of Park Management, allotment (community
gardens), flower gardens and floral displays, horticultural areas, natural areas, parks and parkettes, playgrounds, public
squares, sports fields, skateboard parks and outdoor skating rinks.
Calculation
Costs for Recreation Programs
Total Population
Efficiency Measure— Costs for recreation programs per person.
Definition — A recreation program involves some form of activity taking place in a municipality owned or leased facility or
area. Recreation programs include both registered programs and unregistered drop -in programs.
Objective — Efficient operation of recreation programs.
2009 Municipal Performance Measures
3,943.540 I 4.655.606
82,184 82,184
2008
*..4 1.
998 042
82,184
2009
893,720
82,184
Page 14
NiagaraFrtIIN
12.3 Recreation Facilities - LT
Efficiency Measure - Costs for recreation facilities per person.
Definition - Costs for recreation facilities include expenditures for administration, arenas, community centres and halls,
gymnasiums, fitness centres, lawn bowling greens, skating rinks (excluding outdoor natural rinks), stadiums,
swimming/wading pools, tennis courts, tourist camps and youth centres.
Objective - Efficient operation of recreation facilities.
12.4 Subtotal: Recreation Programs & Recreation Facilities- LT
Calcul i 2 008 I: 2009
I • WI 9 t I Mit'
Costs for Recreation Programs & Facilities 1 4 Ji5 5 ,1 - 5 ---- 1 - '.
- ..,4 2,-;
Total Population I 82,184 82,184
Efficiency Measure - Costs for recreation programs and recreation facilities per person (subtotal).
Definition - This measure is based on the sum of expenditures for recreation programs and recreation facilities reported
and results are influenced by the number and type of parks and recreation facilities, the extent of recreation programming
and volunteer involvement.
Oblective - Efficient operation of parks, recreation programs and recreation facilities,
Calculation
Costs for Recreation Facilities
Total Population
2009 Municipal Performance Measures
2008 1, 2009
13 1
3,761.509 i 4 860 548
82,184 82,184
Page 15
NiagaraJ?aI)s
12.5 Subtotal: Parks, Recreation Programs and Facilities — LT
Calculation
Costs for Parks, Recreation Programs & Facilities
Total Population
Efficiency Measure — Costs for recreation programs and recreation facilities per person (subtotal).
Definition — This measure is based on the sum of expenditures for recreation programs and recreation facilities reported
and results are influenced by the number and type of parks and recreation facilities, the extent of recreation programming
and volunteer involvement.
Objective — Efficient operation of parks, recreation programs and recreation facilities.
12.6 Participant Hours for Recreation Programs — LT
Calculation
Total Participant Hours for Recreation Programs
Total Population/1,000 persons
Objective — Recreation programs serve needs of residents.
2009 Municipal Performance Measures
2008 2009
8.703.100 1 10.409, 874
82,184 82,184
2008 2009
396.635 I' 414.605
82,184 J: 82,184
Effectiveness Measure — Total participant hours for recreation programs per 1,000 persons (registered, drop -in and
permitted programs).
Definition — Results are influenced by a number of factors including whether a municipality has a system In place for
recording each type of programming, volunteer level and availability of facilities for programs, Including reciprocal
agreements with school boards.
Page 16
N iagar a q
12.7 Hectares of Open Space — LT
Calculation
Total Hectares of open space (municipality owned)
Total Population /1,000
Effectivenss Measure — Hectares of Open Space per 1,000 persons (municipally owned).
Definition — This measure standardizes the number of hectares of open space by dividing hectares by total
population /1,000. Results may be influenced by types of open space, such as parks, natural areas, managed forests, etc.
Objective — Open space is adequate for population.
12.8 Trails — LT
Calculation 2008 . 1. 2009 1
L.
4
r
82,184 ' 82,184
Total kilometers of trails (municipally owned & third party)
Total Population /1,000
Effectiveness Measure— Total kilometers of trails per 1,000 persons (owned by municipality and third parties).
Definition — Trails provide an important resource and opportunity for recreation, leisure and physical activity. The total
kilometers of trails include the length of all trails that fall under municipal responsibility or control. Trails may support a
range of non - motorized and motorized recreational uses. Examples are walking /hiking, bicycling, riding /equestrian, and
snowmobiling.
Objective — Trails provide recreation opportunities.
2009 Municipal Performance Measures
1 2008 ( 2009
... 447
384 414
82,184 j s 82,184
Page 17
Niagara !Js
12.9 Indoor Recreation Facilities - LT
Square metres of indoor recreation facilities (municipally ownedl
Total Population /1,000
Effectiveness Measure - Square meters of indoor recreational facility space per 1,000 persons (municipally owned).
Definition - Indoor recreation facilities include built or endorsed structures used for the purposes of community recreation
and leisure.
Objective - Ensure recreation facility space is adequate for population.
12.10 Outdoor Recreation Facility Space - LT
Calculation 2008 j 2009
Calculation
Square metres of outdoor recreation facility space with controlled access and
electrical or mechanical functions (municipally owned)
Total Population /1,000
2009 Municipal Performance Measures
Effectiveness Measure - Square metres of outdoor recreation facility space per 1,000 persons.
Definition - Outdoor recreational facilities include city owned outdoor recreational facilities.
Objective - Ensure recreation facility space is adequate for population.
4A0 i : WON J
338.952 338.952
82,184 82,184
2008 2009
g 1 _ fL°75.9
1381,683 1, 981,683
82,184 J ; 82,184
Page 18
Niagara)?aIs
13 Library Services
13.1 Library Services per Person — LT
Calculation
Costs for Library Services
Total 4,453,154 5,022,
otal Population
82,184 82,184
Efficiency Measure — Costs for library services per person.
Definition — Costs for library services include expenditures for salaries, wages and employment benefits, materials,
contracted services, rents and financial expenses, interfunctional adjustments and allocation for program support.
Obfective — Efficient Library Services
13.2 Library Services per Use — LT
Oblective — Efficient Library Services.
Calculation
Costs for Library Services
Total Library Uses for Your Municipality
Efficiency Measure — Costs for Library Services per use.
2009 Municipal Performance Measures
2008 I 2009
2008 J L__2009 j
4,453,154 5,022,319
6,441,282 8,770,340
Definition — This measure applies to a single -tier or lower -tier which is not a member of a union public library. Service
delivery must involve a library board and the board has no service delivery contract with other municipalities.
Total library uses include total annual circulation, library materials use, electronic information use, reference and library
visits.
Page 19
NiagaraJ?gI /s
13.3 Library Uses per Person — LT
Calculation
Total Library Uses
Total Population
Effectiveness Measure —Library Uses per person.
Definition — Library uses include annual circulation, program attendance, library materials in use, number of people using
computer workstations, number of time electronic databases are accessed by library users, number of standard reference
transactions, number of electronic reference transactions, number of visits to library made in person and number of
electronic visits to the library.
Objective— Increased use of library services.
13.4 Electronic Library Usage — LT
Calculation
Electronic library uses a percentage of total library uses
Effectiveness Measure — Electronic Library uses as a percentage of total library uses.
Definition — Electronic library uses are based on the Annual Survey of Public Libraries conducted by the Ministry of
Culture. Electronic library uses include the number of people using computer workstations, the number of times electronic
databases are accessed by library users, the number of electronic reference transactions, and the number of electronic
visits to the library.
Objective — Increased use of library servlces.
2009 Municipal Performance Measures
2008 1- 2009
6.441.282
82,184
8.770.340
82,184
Page 20
Niagara t0
13.5 Non - electronic Library Usage — LT
Non- electronic library uses as a percentage of total library uses
Effectiveness Measure —Non- electronic library uses as a percentage of total library uses.
Definition — Non - electronic uses are based on the Annual Survey of Public Libraries conducted by the Ministry of Culture.
Non - electronic library uses include annual circulation, program attendance, library materials in use, the number of
standard reference transactions and the number of visits to library made in person.
Objective — Increased use of library services.
Calculation — Since the measure is a percentage, the sum of electronic library uses and non - electronic library uses
cannot exceed 100%
14 Landuse Planning
14.1 Location of New Residential Development - Shared
Calculation
Calculation 2008 J 2009 J
Number of new lots, biocks, and /or units with final
approval which are located within settlement areas.
Total number of new lots, blocks and /or new units with final approval which are
located within the entire municipality.
2009 Municipal Performance Measures
2008 2009
309
309
Effectiveness Measure — Percentage of new lots, blocks, and /or units with final approval which are located within
settlement areas.
Objective — New lot creation is occurring in settlement areas.
279
279
Page 21
Nia garaf ails
14.2 Preservation of Agricultural Land in Reporting Year — Shared
Calculation
Hectares of land designated for agricultural purposes in
the Official Plan as of December 31 of the reporting year
Hectares of land designated for agricultural purposes
in the Official Plan as of January 1 of the reporting year.
Obiective — Preservation of Agricultural Land.
14.3 Preservation of Agricultural Land Relative to Base Year — Shared
Calculation
Hectares of land designated for agricultural purposes in the
Official Plan as of December 31 of the reporting year
Hectares of land designated for agricultural purposes in the
Official Plan as of January 1 of the reporting year
Obfective — Preservation of Agricultural land.
2009 Municipal Performance Measures
2008 I" 2009
9,542
9,542
9.542
9,548
R &Qf
9,542
9,542
Effectiveness Measure — Percentage of land designation for agricultural purposes which was not re- designated for other
uses during the reporting year.
Definition — Results for this measure may be influenced by changes to the Official Plan or adoption of a new Official Plan;
whether agricultural land is interpreted as land bearing any designation intended to preserve agricultural land; demand for
new development; Geographic Information System (GIS) leads to changes in the number of hectares.
2008 I. 2 009
9.542
9,548
Effectiveness Measure — Percentage of land designated for agricultural purposes which was not re- designated for other
uses relative to the base year of 2000.
Definition — Results for this measure may be influenced by changes to the Official Plan or adoption of a new Official Plan;
whether agricultural land is interpreted as and bearing any designation intended to preserve agricultural land; demand for
new development; Geographic Information System (GIS) leads to changes in the number of hectares.
Page 22
Niagara jays
14.4 Number of Hectares Re- designated During Reporting Year — Shared
2009 Municipal Performance Measures
Calculation 2008 J 2009
Number of Hectares Re- designated During Reporting Year — Shared
Effectiveness Measure — Number of hectares of land originally designated for agricultural purposes which was re-
designed for other uses during the reporting year.
Definition — This measure provides the number of hectares that were re- designed during the reporting year and
supplements the measure — percentage of land designated for agricultural purposes which was not re- designated for
other uses during the reporting year.
Objective— Preservation of agricultural Land.
14.5 Number of Hectares Re- designated since January 1, 2000 — Shared
Calculation 2008 J 2009
Number of Hectares Re- designated since January 1, 2000 — Shared
Effectiveness Measure — Number of hectares of land originally designated for agricultural purposes which was re-
designated for other uses since January 1, 2000.
Definition — This measure provides the cumulative number of hectares that were re- designated since January 1, 2000
and supplements the measure — percentage of land designated for agricultural purposes which was not re- designated for
other uses relative to the base year 2000.
Objective — Preservation of Agricultural land.
Page 23
N6gararrOM
Objective -
14.6 Size of Settlement Area
Calculation
2009 Municipal Performance Measures
Hectares of land in the settlement area as of December 31, 2007
14.7 Change in Size of Settlement Area
Calculation i 2008
Hectares of and in the settlement area as of December 31, 2007 less the number
of hectares of land in the settlement area as of January 1, 2004
Hectares of land in the settlement area as of January 1, 2004
2008 J; 2009
Effectiveness Measure — Hectares of land in the settlement area as of December 31 of the reporting year.
Definition -
5
9,10
Effectiveness Measure — Hectares of land in the settlement area as of December 31 of the reporting year.
Definition -
Objective -
2009
?tl�10
5
9,210
Page 24
(9/30/2010) Dean lorfida - Letter of Support - Downtown Archways
From:
To:
CC:
Date:
Subject:
Attachments:
Mayor Salci and Members of Council:
I would have preferred to register the Festival's support in person
however I will be out of town Monday. If you have any questions about
the contents of the letter I am available to discuss tomorrow or over
the weekend.
Thanks,
Dino
5400 Robinson Street
Niagara Falls, ON L2G 2A6
"Dino Fazio" <Dino @wfol.com>
"Ted Salci" <tsalci @niagarafalls.ca >, "Janice Wing" <jwing @niagarafalls....
"Joe Miszk" <admin @bettysrestaurant.com >, "Toni Williams (DBM)" <toni @qu...
9/30/2010 8:16 AM
Letter of Support - Downtown Archways
Letter of Support - Archways Council 09 30 10.doc
www.WFOL.com <http: / /www.wfol.com />
Volunteer - http : / /www.wfol.com /volunteer.html
Follow us on Twitter - http : / /twitter.com/WinterFestival
<blocked::http://twitter.com/WinterFestival>
Join our Facebook group - http: // groups .to /winterfestivaloflights/
28th ANNUAL CAA WINTER FESTIVAL OF LIGHTS
NOV. 6 - JAN. 31, 2011
Make It Your Winter Tradition!
RINK AT THE BRINK
DEC. 1 - FEB. 28, 2011
Open -air ice skating a snowball's throw from the Falls!
"Flip the Switch" Opening Ceremonies
Page 1
(9/30/2010) Dean Iorfida - Letter of Support - Archways Council 09 30 10.doc Page 1
September 30, 2010
Mayor Ted Salci & Members of City Council
City Hall, P.O. Box 1023
4310 Queen Street
Niagara Falls, ON L2E 6X5
RE: Downtown Street Archways
Dear Toni:
Via Email
The recent article in the Niagara Falls Review and the meeting scheduled for October 4 to
discuss the possibility of cancelling the fifteen (15) archways to be installed along Queen Street
have prompted me to write this letter of support in favour of retaining the archways.
I cannot stress enough the importance the archways have in the `big picture' relationship the
Festival and Downtown Board of Management (DBM) are creating.
Working in partnership with the DBM, the Festival plans to introduce Queen Street — to be
identified as Santa's Village — as a significant addition to the CAA Winter Festival of Lights,
which will undoubtedly take if from being the largest winter lights festival in Canada to
becoming the foremost winter illumination festival in North America.
Besides the planned building and street lighting, animated displays, 'dressed windows' (think
Neiman Marcus NYC), and illuminated archways, DBM members are also hosting weekly visitor
enticements such as demonstrations (chocolate and glass blowing) and other sales incentives;
while the Candle Light Stroll will also carry the Santa 's Village theme. In fact, we've confirmed
a visit by Santa with his sleigh and reindeer.
At the same time, Festival Ambassadors will be directing the 60,000+ vehicles expected to visit
Dufferin Islands (55% from Niagara Region and a key market for downtown) during the Festival
to the brand new Santa's Village area. I trust this traffic would certainly be appreciated by the
many businesses located downtown; I further expect Santa 's Village will, over time, play a
significant role in the continued development of Queen Street, and assist in the revitalization of
its economic role in the community.
In conclusion, I again stress the importance of ensuring the archways — in all their illuminated
glory — remain a part of Santa 's Village.
(9/30/2010) Dean lorfida - Letter of Support - Archways Council 09 30 10.doc Page 2
Sincerely,
WINTER FESTIVAL OF LIGHTS
Dino Fazio
General Manager
cc: Joe Miszk, WFOL Chair
Toni Williams, DBM GM
Festiva1cLlghts
NIAGARA FALLS * ONTARIO * CANADA
August 31, 2010
Mr. Dean Iorfida, City Clerk
The City of Niagara Falls
City Hall, P.O. Box 1023
4310 Queen Street
Niagara Falls, ON L2E 6X5
RE: Winter Festival of Lights - Fireworks
Dear Dean:
5400 Robinson Street, 2nd Floor
Niagara Falls, ON L2G 3X4
Tel: 905 - 374 -1616 • Fax: 905 - 374 -4683
Email: Info @wfol.com • WFOL.com
The Winter Festival of Lights plans to hold fireworks displays over the falls during the Festival
season and requests City Council approval for such. We are utilizing the services of David
Whysall International Fireworks, the same firm used by The Niagara Parks Commission for the
summer fireworks displays.
As always, the Festival shall be properly insured for this and will add all concerned parties as
additional named insured. At this time, we are requesting City Council approval for pyrotechnic
fireworks displays to occur as follows:
Saturday, November 6, 2010 * 6:45 & 8 PM
Friday, November 12, 2010 * 9 PM
Friday, November 19, 2010 * 9 PM
Friday, November 26, 2010 * 9 PM
Friday, December 3, 2010 * 9 PM
Friday, December 10, 2010 * 9 PM
Friday, December 17, 2010 * 9 PM
Friday, December 24, 2010 * 9 PM
Should you have questions please contact me at 905 374 -1616 x. 46.
Sincerely,
WINTER FES ' VAL OF LIGHTS
Dino F ..
Gener. Manager