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03/19/2019
City of Niagara Falls Agenda City Council Meeting Tuesday, March 19, 2019 @ 5:00 PM Council Chambers Page 1. IN CAMERA SESSION OF COUNCIL - 4:00PM 1.1. Legal Advice / Property Matter Mar 19 Resolution to go In-Camera 11 2. CALL TO ORDER 2.1. O Canada to be performed by Maia Pavone Anthem Singer - Maia Pavone 12 3. ADOPTION OF MINUTES 3.1. Council Minutes of February 26, 2019 City Council - 26 Feb 2019 - Minutes - Pdf 13 - 22 4. DISCLOSURES OF PECUNIARY INTEREST Disclosures of pecuniary interest and a brief explanation thereof will be made for the current Council Meeting at this time. 5. MAYOR'S REPORTS, ANNOUNCEMENTS 6. APPOINTMENTS / PRESENTATIONS 6.1. Angela Peebles - Requesting to speak to Council regarding the homeless situation and mental health. Peebles - Homelessness 23 Page 1 of 732 6.2. Development Charges Study - Presentation by Hemson Consultant, Craig Binning. DC Study Presentation (Hemson) 3.19.19 24 - 61 6.3. PBD-2019-15 Niagara SPCA and Humane Society Contract, Animal Control By-law, Schedule of Part 1 Fees with the Provincial Offences Act Presentation by John Greer, Executive Director, Welland & District SPCA PBD-2019-15, Animal Control By-law PBD-2019-15, Appendix 1 PBD-2019-15, Appendix 2 - SPCA Power Point 62 - 96 7. PLANNING MATTERS 7.1. Public Meeting AM-2018-026, Zoning By-law Amendment Application 6055, 6063 and 6091 McLeod Road Proposal: Three, 3 Storey Apartment Buildings With a Total of 54 Units Applicant: M5V Inc. (Sherard McQueen) Background Report: PBD-2019-08 PBD-2019-08, AM-2018-026, 6055, 6063 and 6091 McLeod Road, Zoning By-law Amendment 97 - 105 7.2. Public Meeting AM-2018-024, 26CD-11-2018-010 Zoning By-law Amendment and a Plan of Vacant Land Condominium 8196 McLeod Road Applicant: Bruno Galante Background Report: PBD-2019-10 PBD-2019-10, 26CD-11-2018-010 and AM-2018-024, 8196 McLeod Road 8196 Mcleod - Upper Canada Consulting Presentation 106 - 130 7.3. Public Meeting AM-2018-025, Zoning By-law Amendment Application Location: Railway Land West of 7771 Stanley Avenue 131 - 136 Page 2 of 732 Owner: Stanley- Zelco Limited Background Report: PBD-2019-11 PBD-2019-11, AM-2018-025, 7771 Stanley Avenue PBD-2019-11 Turkstra Mazza Comments AM-2018-025 8. REPORTS 8.1. Operating Budget Tiffany Clark, Acting Director of Finance, is available to discuss the attached presentation from the Council Meeting presentation of February 26, 2019. 2019 Operating Budget 2.26.19 137 - 153 8.2. F-2019-13 2019 Capital Budget Amendments DEPUTATION: Request from Diane Munro to speak to the matter of the Willoughby Hall accessibility ramp, as part of the Capital Budget. F-2019-13 2019 Capital Budget Revisions F-2019-13 Attachment 1 - City Hall Courthouse Demolition F-2019-13 Attachment 2 - CIty Market - Park St. Demolition F-2019-13 Attachment 3 - Old Recreation Building Lundy's Lane F-2019-13 Attachment 4 - Fire Station 2 McLeod - Asphalt Replacement, etc F-2019-13 Attachment 5 - City Hall Morrison St. Landscaping F-2019-13 Attachment 6 - Willoughby Town Hall Accessibility F-2019-13 Attachment 7 - Oakes Park Canada Summer Games 2021 Improvements F-2019-13 Attachment 8 - Projects Without Funding by Priority Niagara District Airport Commission 2019 Capital Request 154 - 169 Page 3 of 732 8.3. PBD-2019-12 Lundy's Lane Community Improvement Plan (CIP) Proposed Residential Incentive Program PBD-2019-12, Lundy's Lane CIP, Proposed Residential Incentive Program PBD-2019-12, Appendix A PBD-2019-12, Appendix B LLBIA Comments to Council Re - PBD-2019-12 - LLCIP - Proposed Residential Incentive Program 170 - 182 8.4. PBD-2019-13 Exemption Request to 2-Year Waiting Period for Minor Variance South Side of Mountain Road Terravita Subdivision, Plan 59M-467 Agent: ACK Architects c/o Michael D. Allen Owner: Kenmore Homes (Niagara Falls) Inc. Resolution - That Council consents to an exemption to the 2-year waiting period for minor variances. (see attached Resolution) PBD-2019-13, Two- Year Waiting Period Exemption Request Resolution AM-2017-018 March 19 Terravitta Council Presentation 183 - 198 8.5. MW-2019-07 Municipal Drinking Water Licence Renewal and Summary Report MW -2019-07 Municipal Drinking Water Licence Renewal and Summary Report MW -2019-07 - Attachment 1 - DWQMS Operational Plan - Draft rev 4 To Be Endorsed in 2019 MW -2019-07 - Attachment 2 - City of Niagara Falls Water Distribution System Summary Report 2018 MW -2019-07 - Attachment 3 - Management Review 2018 MW -2019-07- Attachment 4 - Section 19 Standard of Care 199 - 497 Page 4 of 732 8.6. MW-2019-08 Asphalt Overlay Phase 1 - Contract 2019-03 Advanced Funding Request MW -2019-08 -Asphalt Overlay Phase 1 - Contract 2019-03 Tender Award MW -2019-08 - Attachment 1 - Location Maps MW -2019-08 - Attachment 2 -2019 Overlay Capital Budget worksheet 498 - 504 8.7. MW-2019-09 Clifton Hill Resurfacing - Contract 2019-447-19 Advanced Funding Request MW -2019-09 - Clifton Hill Resurfacing - Contract 2019-477-19 Tender Award MW -2019-09 - Attachment 1 - Location Maps MW -2019-09 - Attachment 2 - Clifton Hill Resurfacing Capital Budget worksheet 505 - 508 8.8. F-2019-09 Annual Statement of Remuneration and Expenses F-2019-09 2018 Council Remuneration Report 509 - 512 8.9. CAO-2019-05 Provincial Review of Regional Government CAO-2019-05 - Provincial Review of Regional Government CAO-2019-05 - Provincial Review of Regional Government - Attachments 513 - 519 9. CONSENT AGENDA The consent agenda is a set of reports that could be approved in one motion of council. The approval endorses all of the recommendations contained in each of the reports within the set. The single motion will save time. Prior to the motion being taken, a councillor may request that one or more of the reports be moved out of the consent agenda to be Page 5 of 732 considered separately. TS-2019-06 Drummond Road, north of Cherrywood Road - Stopping Prohibition TS-2019-06 Drummond Road, north of Cherrywood Road - Stopping Prohibition 520 - 522 F-2019-10 Municipal Accounts F-2019-10 Municipal Accounts F-2019-10 Attachment - Municipal Accounts 523 - 537 F-2019-11 Sleep Cheap F-2019-11 Sleep Cheap 538 - 540 F-2019-12 Monthly Tax Receivables Report - February F-2019-12- Tax Receivables Monthly Report (February) F-2019-12- Attachment 541 - 544 CD-2019-02 Fee Waiver Application Royal Canadian Legion Provincial Convention Parade CD-2019-02 Fee Waiver - Legion 2019 Legion Parade_Fee Waiver Application 545 - 551 10. COMMUNICATIONS AND COMMENTS OF THE CITY CLERK 10.1. World Autism Awareness Day - Flag Raising Request The Niagara Region Chapter of Autism Ontario is requesting that the City hold a Flag Raising on Tuesday April 2, 2019 in recognition of World Autism Awareness Day. RECOMMENDATION: That Council support the request. Flag Raising Request 552 Page 6 of 732 10.2. Niagara Shrine Club - Proclamation Request The Niagara Shrine Club requests a city proclamation declaring June 6th as "Shriners International Awareness Day". RECOMMENDATION: That Council support the request Shrine Club Proclamation 553 10.3. Town of Fort Erie Correspondence: NPCA The Town Council is asking all Niagara municipalities for their endorsement and support of their recently passed resolution that the Niagara Peninsula Conservation Authority provide a full and transparent accounting of all spending in its 2018 and 2019 operating and capital budgets to Niagara Regional Council, AND FURTHER that the Provincial Government amend the Conservation Authorities Act to provide greater oversight over Conservation Authority budgets, etc. RECOMMENDATION: For the Consideration of Council NPCA-Premier-Motion-Feb26 554 - 555 10.4. Town of Fort Erie Correspondence - Waste Management Contracts: The Town has sent the attached resolution to all Niagara Municipalities requesting that the Regional Municipality of Niagara prepare a report for Regional Council that speaks to the benefits and cost savings, if any, associated with bringing the Waste Management Contracts in-house. RECOMMENDATION: That Council receive the correspondence for information. Region-Motion-In House Waste-Feb12 556 - 557 10.5. Town of Saugeen Shores - Investing in Canada Infrastructure Program The town is requesting the support of other municipalities in the Province for the Government of Canada and the Province of Ontario to open the application process for the Bi-lateral "Investing in Canada Infrastructure Program". RECOMMENDATION: For Council's Consideration Saugeen Shores Resolution 17-2019 Saugeen Shores Vice Deputy Mayors Report - Jan 14 2019 558 - 562 10.6. Regional Niagara's Amended Smoking By-law Regional Council has asked that this matter be circulated to Local Area Municipalities to consider a resolution consenting to an updated Regional by-law to protect children and vulnerable persons from 563 - 582 Page 7 of 732 exposure to outdoor second-hand smoke. A Triple Majority vote within the Niagara Region is required for the by-law to pass. RECOMMENDATION: That Council pass a resolution giving their consent to the passing of the Region's amended Smoking By-law. Region's Amended Smoking By-law 10.7. Niagara Region - NPCA Board Appointments Regional Council recently passed the attached resolution regarding the extension of the current NPCA Board Appointments as well as asking the NPCA to review the Board's composition and appointment process. RECOMMENDATION: That Council receive the correspondence for information. CLK-C 2018-062 Extension NPCA Board Appointments 583 - 589 10.8. Niagara Region - Various Correspondence The Region has asked that a copy of the following reports be circulated to area municipalities: "PDS 10-2019 - Update on the Natural Environment Work Program - New Regional Official Plan". "PDS 2-2019 - Environmental Planning Function Overview" "PDS 3-2019- Development Applications Monitoring Report - 2018 Year End" "CSD 7-2019 - Budget-Waste Management Services Operating Budget and Requisition" "CSD 8-2019 - Budget-Water and Wastewater Operating Budget, Rate Setting and Requisition" RECOMMENDATION: That Council receive the correspondence for information. Region - CLK-C 2019-058 PDS 10-2019 Region - CLK-C 2019-057 PDS 2-2019 Region - CLK-C 2019-059 PDS 3-2019 Region - CLK-C 2019-47 CSD 7-2019 to Area Municipalities Region - CLK-C 2019-48 CSD 8-2019 to Area Municipalities 590 - 678 10.9. City of Toronto - Planning Appeals Process The City's Planning and Housing Committee has asked that the following resolution regarding the Planning Appeals Process with the 679 - 683 Page 8 of 732 Local Planning Appeal Tribunal be distributed to the Councils of municipalities within the Greater Golden Horseshoe. RECOMMENDATION: That Council receive the correspondence for information. City of Toronto - Correspondence City of Toronto - Planning and Housing Committee 10.10. Victoria Centre BIA - 2019 Budget The Victoria Centre 2019 proposed budget is attached for Council's review. RECOMMENDATION: That Council approve the 2019 budget of the VCBIA. Copy of VCBIA budget 2019 684 - 685 10.11. Recreation Committee - Fundraiser for the Activity Subsidy Fund The attached memo from the Recreation Committee is looking for Council to waive any licencing fees associated with the annual 'Garage Sale at the Gale', a fundraiser for the City of Niagara Falls Activity Subsidy Fund that provides support for children to participate in a variety of recreation activities. The 'Garage Sale at the Gale' is taking place Saturday June 22nd from 8am to noon. memo Re Fundraiser for the Activity Subsidy Fund 2019 686 11. RATIFICATION OF IN-CAMERA MATTERS 12. BY-LAWS The City Clerk will advise of any additional by-laws or amendments to the by-law listed for Council consideration. 2019-32 - A by-law to authorize the appointment of William G. Matson to the position of City Clerk. Appointment - Clerk 687 2019-33 - A by-law to amend By-law 2019-16, being a By-law to provide for citizen appointments to certain Committees and Boards. Citizen Appointments By-law - Accessibiltiy 688 Page 9 of 732 2019-34 - A by-law to amend By-law No. 2002-081, being a by-law to appoint City employees, agents and third parties for the enforcement of provincial or municipal by-laws. 2019 Mar 19 By-law Enforcement Officers 689 - 690 2019-35 - A by-law to regulate animal care and control. Animal Control By-law Animal Control By-law Schedule G 691 - 722 2019-36 - A by-law to authorize the execution of an Agreement with Dr. Christopher McLaughlin, respecting the physician’s commitment to practice medicine in the City of Niagara Falls. Execution re Physician's Agreement - Dr. Christopher McLaughlin Execution re Physician's Agreement - Attachment 723 - 729 2019-37 - A by-law to amend By-law No. 89-2000, being a by-law to regulate parking and traffic on City Roads. (Stopping Prohibited, Parking Prohibited) Mar 19 - Drummond Road 730 - 731 2019-38 - A by-law to adopt, ratify and confirm the actions of City Council at its meeting held on the 19th day of March, 2019. 03 19 19 Confirming By-law 732 13. NEW BUSINESS 14. ADJOURNMENT Page 10 of 732 The City of Niagara Falls, Ontario Resolution March 19, 2019 Moved by: Seconded by: WHEREAS all meetings of Council are to be open to the public; and WHEREAS the only time a meeting or part of a meeting may be closed to the public is if the subject matter falls under one of the exceptions under s. 239(2) of the Municipal Act, 2001. WHEREAS on March 19, 2019 Niagara Falls City Council will be holding a Closed Meeting as permitted under s. 239(2)(f) of the Act, for advice that is subject to solicitor-client privilege and s. 239(2)(c), a proposed or pending acquisition or disposit ion of land by the municipality; and THEREFORE BE IT RESOLVED that on March 19, 2019 at 4:00 p.m., Niagara Falls City Council will go into a closed meeting, prior to their regularly scheduled meeting at 5:00 p.m., to consider matters that fall under s. 239(2)(f), advice that is subject to solicitor-client privilege related to properties within Townes of Mount Carmel, and s. 239(2)(c), a proposed or pending acquisition or disposition of land by the municipality. AND The Seal of the Corporation be hereto affixed. WILLIAM G. MATSON JAMES M. DIODATI ACTING CITY CLERK MAYOR Page 11 of 732 March 19, 2019 – O Canada to be performed by - Maia Pavone Maia is 12 years old and is in her sixth year of vocal lessons. She has enjoyed performing at Kiwanis competitions and singing to an audience at music recitals. Maia also loves hip-hop and acro dancing, playing soccer and vacationing at Florida theme parks. She is honoured to be singing our national anthem for you this evening. Page 12 of 732 MINUTES City Council Meeting Tuesday, February 26, 2019 Council Chambers 5:00 PM COUNCIL PRESENT: Mayor Jim Diodati, Councillor Wayne Campbell, Councillor Carolynn Ioannoni, Councillor Vince Kerrio, Councillor Victor Pietrangelo, Councillor Mike Strange, Councillor Wayne Thomson, Councillor Chris Dabrowski, and Councillor Lori Lococo COUNCIL ABSENT: COUNCIL LATE: 1 IN CAMERA SESSION OF COUNCIL - 4:15pm a) Legal Advice & Personal Matter ORDERED on the motion of Councillor Victor Pietrangelo, Seconded by Councillor Wayne Thomson that Council enter into an In Camera session. Carried Unanimously 2 CALL TO ORDER a) Playing of O Canada 3 ADOPTION OF MINUTES a) Council Minutes of February 12, 2019 ORDERED on the motion of Councillor Victor Pietrangelo, Seconded by Councillor Mike Strange that the minutes of February 12, 2019 be approved as recommended. Carried Unanimously 4 DISCLOSURES OF PECUNIARY INTEREST Disclosures of pecuniary interest and a brief explanation thereof will be made for the current Council Meeting at this time. Page 1 of 10 Page 13 of 732 City Council February 26, 2019 5 MAYOR'S REPORTS, ANNOUNCEMENTS a) Mayor Diodati extended condolences to Felicia Scaringin, mother of Vito Scaringin of our Recreation and Culture Department. b) Mayor Diodati thanked Councillor Strange for representing the City of Niagara Falls at the Niagara Chinese Business Council Awards. c) Mayor Diodati thanked Councillor Campbell for representing the City of Niagara Falls at the 60th Wedding Anniversary Certificate Presentation to Marlayne & Bernie Nehring, d) Mayor Diodati thanked Councillor Dabrowski for representing the City of Niagara Falls at the Winter Festival of Lights Appreciation Dinner & Sparkle Lighting Awards. e) Mayor Diodati thanked Councillor Dabrowski for representing the City of Niagara Falls at the Puck Drop & Cheque Presentation for Hotel Dieu Shaver 5th Anniversary of Celebrity Ice Cup All Star Game. f) Mayor Diodati thanked Councillor Pietrangelo for representing the City of Niagara Falls at the Coldest Night of the Year in support of Project Share. g) Mayor Diodati announced the next Council Meeting will take place Tuesday, March 19, 2019. 6 APPOINTMENTS / PRESENTATIONS a) Mental Health Awareness Peer Support Stephanie Farquharson would like to make a presentation to City Council about the Mental Health Awareness Peer Support weekly meetings available to the public. ORDERED on the motion of Councillor Carolynn Ioannoni, Seconded by Councillor Wayne Campbell that Council support the Niagara United Mental Health Awareness Peer Support weekly meetings by promoting it on the City's website and social media networks. Carried Unanimously b) Guardians of the Children Ray Coursol would like to make a short presentation to Council to Page 2 of 10 Page 14 of 732 City Council February 26, 2019 introduce the Niagara Chapter of the Guardians of the Children, an organization dedicated to protecting the victims of child abuse. ORDERED on the motion of Councillor Wayne Campbell, Seconded by Councillor Carolynn Ioannoni that Council support the Guardians of the Children's efforts by promoting them on our City's website and social networks. Carried Unanimously 7 BUDGET PRESENTATIONS a) Operating Budget Tiffany Clark, Acting Director of Finance, will make a presentation on the City's Operating Budget. ORDERED on the motion of Councillor Carolynn Ioannoni, Seconded by Councillor Wayne Thomson to defer the City's Operating Budget to the March 19, 2019 Council Meeting and to receive hard copies on the budget. Carried Unanimously b) Capital Budget Tiffany Clark, Acting Director of Finance, will make a presentation on the City's Capital Budget. ORDERED on the motion of Councillor Wayne Thomson, Seconded by Councillor Carolynn Ioannoni to defer the City's Capital Budget to the March 19, 2019 Council Meeting. Carried Unanimously 8 PLANNING MATTERS - 6:00 P.M. a) Public Meeting AM-2018-019, Zoning By-law Amendment Application 6666 Mountain Road Applicant: Emilie and Brian Wetherall Agent: Peter Colosimo Background Report: PBD-2019-06 Page 3 of 10 Page 15 of 732 City Council February 26, 2019 Additional Correspondence & Powerpoint Presentations: The report recommends that Council approve the Zoning By-law amendment application to rezone the lands to Residential 1E Density zone (R1E) to allow creation of 11 new lots for single detached dwellings. Alex Herlovitch, Director of Planning, Building and Development made a presentation on AM-2018-019, Zoning By-law Amendment Application. • Jean Desson of 6680 Mountain Road spoke in opposition of the Zoning By-law Amendment Application. • Elizabeth Lacey of 6624 Lucia Drive spoke in opposition of the Zoning By-law Amendment Application. She proposed changing the R1E Zoning, to R1C. • Rocky Vacca of Sullivan Mahoney spoke in opposition of the Zoning By-law Amendment Application. He recommends proceeding via subdivision approval. • Jennifer Vida of Upper Canada Consultants spoke in opposition of the Zoning By-law Amendment Application, seeking compromise of R1C Zoning. • Peter Colosimo spoke on behalf of the applicants in favor of the Zoning By-law Amendment Application. • Derek Wetherall of 9 Allendale Drive spoke on behalf of applicants in favor of the Zoning By-law Amendment Application. Councillor Pietrangelo made a motion to move the recommendations listed in the report. Motion failed with no seconder. ORDERED on the motion of Councillor Wayne Thomson, Seconded by Councillor Wayne Campbell that Council defer until a revised proposal can be brought back to Council. Carried Unanimously 9 REPORTS Councillor Campbell left the Council Meeting and did not return. a) HR-2019-02 Staff/Council Relations, and Pregnancy & Parental Leave of Members of Council Policies Page 4 of 10 Page 16 of 732 City Council February 26, 2019 ORDERED on the motion of Councillor Carolynn Ioannoni, Seconded by Councillor Victor Pietrangelo that Niagara Falls City Council approve the attached Staff/Council Relations, and Pregnancy and Parental Leave for Members of Council policies. Carried Unanimously ORDERED on the motion of Councillor Carolynn Ioannoni, Seconded by Councillor Wayne Thomson that Council receive Bill 168 and Bill 132 training. Carried Unanimously b) TS-2019-05 Downtown BIA Request - Reinstatement of Paid Parking report posted Feb. 22nd ORDERED on the motion of Councillor Wayne Thomson, Seconded by Councillor Chris Dabrowski that Council approve the installation of pay parking as outlined in this report and Staff prepare a follow -up report in one year. Carried Unanimously 91. CONSENT AGENDA The consent agenda is a set of reports that could be approved in one motion of council. The approval endorses all of the recommendations contained in each of the reports within the set. The single motion will save time. Prior to the motion being taken, a councillor may request that one or more of the reports be moved out of the consent agenda to be considered separately. F-2019-08 Tax Receivables Monthly (January) The report recommends that Council receive the Monthly Tax Receivables report for information purposes. PBD-2019-07 Matters Arising from Municipal Heritage Committee Page 5 of 10 Page 17 of 732 City Council February 26, 2019 The report recommends that Council approve the updated Terms of Reference for the Municipal Heritage Committee attached as Appendix 1. ORDERED on the motion of Councillor Vince Kerrio, Seconded by Councillor Mike Strange that Council approved the consent agenda. Carried Unanimously 10 COMMUNICATIONS AND COMMENTS OF THE CITY CLERK a) Goodwill Niagara - Flag Raising Request Goodwill Niagara is reqeusting a Flag Raising during the week of June 3, 2019 to celebrate their 25th Anniversary. RECOMMENDATION: That Council support the request. ORDERED on the motion of Councillor Victor Pietrangelo, Seconded by Councillor Mike Strange that Council support the request. Carried Unanimously b) 9th Annual Italian Heritage Month - Flag Raising Request The National Congress of Italian Canadians, Niagara Peninsula District, is requesting a Flag Raising on Friday June 7, 2019 in honour of Italian Heritage Month and Giovanni Caboto Day. RECOMMENDATION: That Council support the request. ORDERED on the motion of Councillor Victor Pietrangelo, Seconded by Councillor Mike Strange that Council support the request. Carried Unanimously c) Air Conditioning in Schools - Petition A request from a resident of Thorold is asking Council to support the installation of air conditioning in schools. RECOMMENDATION: That Council receive the correspondence for information. Page 6 of 10 Page 18 of 732 City Council February 26, 2019 ORDERED on the motion of Councillor Vince Kerrio, Seconded by Councillor Mike Strange that Council receive and file the correspondence for information. Councillor Pietrangelo declared a conflict Carried Unanimously d) School Bus Safety Pierre Ranger of Mattawa Ontario is requesting that the City implement solutions like stop-arm camera technology on school buses as well as informing the Ministry of Transportation and the Premier of the importance of this technology to increase student safety. RECOMMENDATION: That Council receive the correspondence for information. ORDERED on the motion of Councillor Vince Kerrio, Seconded by Councillor Mike Strange that Council receive and file the correspondence for information. Carried Unanimously e) Naming of MTO Bridge - Letter of Support Council is being asked to offer a letter of support for the naming of an MTO bridge on the QEW in Niagara Falls that crosses over the Welland River. RECOMMENDATION: That Council offer a letter of support to assist in the Bridge naming request. ORDERED on the motion of Councillor Lori Lococo, Seconded by Councillor Wayne Thomson that Council offer a letter of support to assist in the MTO Bridge naming request over the Welland River along the QEW in Niagara Falls for fallen Niagara Regional Police Officer, Constable Luciano DiSimoni. Carried Unanimously f) Student Bus Rides - March Break Page 7 of 10 Page 19 of 732 City Council February 26, 2019 The Mayor's Youth Advisory Committee would like to once again request permission for the City to provide 50 cent Student Bus Rides for March Break 2019 RECOMMENDATION: That Council approve the request ORDERED on the motion of Councillor Mike Strange, Seconded by Councillor Victor Pietrangelo that Council approve the request. Carried Unanimously g) Mayor's Accessibility Advisory Committee Appointments Council is asked to consider appointments to the Mayor's Accessibility Advisory Committee based on the completed applications listed below. It is being suggested by staff that 10 to 14 members may be appointed. Ballots will be provided to Council to make their selections. ORDERED on the motion of Councillor Chris Dabrowski, Seconded by Councillor Wayne Thomson that Sandra Bird, Sunny Chadha, Shawn Dalgleish, Angela Dumele, Hilda Fair, Barbara Gonzalez Castillo, Ian Greaves, Pam Green, Paisley Janvary-Pool, Brian Kon, George Mackinnon, Bob Romanuk, Pam Stewart and Jack (John) Widder have been appointed to the Mayor's Accessibility Advisory Committee Appointments for the 2019-2022 term of Council. Carried Unanimously h) Downtown BIA - 2019-2022 Downtown Board of Management appointees and 2019Proposed Budget RECOMMENDATION: That Council endorse the 2019-2022 appointees to the Downtown Board of Managements as well as approve their 2019 Budget. ORDERED on the motion of Councillor Wayne Thomson, Seconded by Councillor Victor Pietrangelo that Council endorse the 2019-2022 appointees to the Downtown Board of Managements as well as approve their 2019 Budget. Carried Unanimously Page 8 of 10 Page 20 of 732 City Council February 26, 2019 11 RATIFICATIONS OF IN CAMERA SESSION a) Ratifications of In Camera Session ORDERED on the motion of Councillor Vince Kerrio, Seconded by Councillor Mike Strange that staff be directed to work with the Builder to clear up any final inspection deficiencies to comply with the Ontario Building Code on units 1 to 36 within the Townes of Mount Carmel and should any property owner not be satisfied with the outcome of the inspections that any recourse be through either Civil Court or by filing a legal claim with the City through Risk Management for evaluation. Carried Unanimously BY-LAWS The City Clerk will advise of any additional by-laws or amendments to the by- law listed for Council consideration. A by-law to amend By-law No. 79-200, to permit the use of Lands for an 18 unit apartment dwelling (AM-2018-004). A by-law to amend By-law No. 79-200, to permit the conversion of the existing hotel into a retirement home with 85 private living units (AM-2018-018). A by-law to authorize the execution of an Amending Agreement to the Public Transit Infrastructure Fund (PTIF) Phase One (Ontario) Transfer Payment Agreement A by-law to authorize the execution of an Assignment of Agreement with The Regional Municipality of Niagara for an Encroachment Agreement. A by-law to hereby authorize the Mayor and Treasurer to execute a Letter of Agreement between Her Majesty the Queen in right of the Province of Ontario, represented by the Minister of Transportation for the Province of Ontario (the "Ministry") and the City of Niagara Falls (the "Municipality") Related to Funding Provided by the Province of Ontario (the "Province") to the Municipality under the Dedicated Gas Tax Funds for Public Transportation Program. A by-law to authorize the execution of a License Agreement with Lauren Van Patter, respecting the non-exclusive license for the use of cameras in City parks for the explicit purpose of wildlife and coyote research. A by-law to amend By-law 2019-17, being a By-law to provide for Page 9 of 10 Page 21 of 732 City Council February 26, 2019 Council Member appointments to certain Boards, Commissions and Committees. A by-law to authorize the execution of a Temporary Access License Agreement with Metrolinx, respecting the granting of access to City owned lands located on the south side of Church’s Lane, between Whirlpool Road and Stanley Avenue, to conduct a geotechnical investigation. A by-law to adopt, ratify and confirm the actions of City Council at its meeting held on the 26th day of February, 2019. ORDERED on the motion of Councillor Victor Pietrangelo, Seconded by Councillor Chris Dabrowski that the by-laws be read a first, second and third time and passed. Carried Unanimously 12 ADJOURNMENT a) ADJOURNMENT ORDERED on the motion of Councillor Vince Kerrio, Seconded by Councillor Wayne Thomson that the meeting be adjourned. Carried Unanimously Mayor City Clerk Page 10 of 10 Page 22 of 732 1 Bill Matson From:Angela Peebles <angelapeebles2018@gmail.com> Sent:Tuesday, March 5, 2019 9:01 PM To:Bill Matson Subject:March 19 meeting Hi Bill, Can you please put me on the agenda for the March 19th council meeting so that I may share what I have learned about the shelter and our homeless situation from the breakfast outreach I have been doing? I will touch on mental health and addiction and will share what I feel are good initial steps to begin to address the homeless crisis. Thanks Angela Peebles Page 23 of 732 City of Niagara Falls Development Charges Study Council Information Session Tuesday March 19th, 2019 Page 24 of 732 Today we will discuss... •Overview & Background •Current DCs in Niagara Falls •Calculated DCs in Niagara Falls •Next Steps 1Page 25 of 732 What Are Development Charges? •Fees imposed on development to fund “growth-related” capital costs •DCs pay for new infrastructure and facilities to maintain service levels •Principle is “growth pays for growth” so that financial burden is not borne by existing tax/rate payers 2Page 26 of 732 Background •The City passed DC By-law 2014-87 in July 2014 •By-law 2014-87 expires on July 8, 2019 –The City must pass a new by-law before expiry in order to continue collecting DCs •A DC Background Study must be completed and the City must hold at least one public meeting 3Page 27 of 732 Overview of Study Process 4 Growth / Development Forecast Amount, type and location of development Growth-Related Capital Needs What will we need to build? Operating and Replacement Cost Analysis, including Asset Management Plans –for information 10-Year Historical Service Levels How much can be funded from DCs? Capital Needs Eligible to be funded from DCs Remainder funded from other sources Legislated Reductions Grants, other contributions,benefit to existing, available DC reserves ,post-period benefit, required discount Costs Eligible for DC Recovery Non-Residential Sector (per m2 of GFA) Residential Sector (per unit) Informs Page 28 of 732 Service Categories General Services Engineering Services Uniform City-Wide General Government Library Fire Protection Parks & Recreation Public Works & Fleet Transit Services Uniform City-Wide Roads & Related Area Rated: Inside & Outside Core Tourist Area (CTA) Sidewalks Water Sanitary Sewer Storm Water Management •Inside CTA charge is only for non-residential 5Page 29 of 732 Core Tourist Area Map 6Page 30 of 732 Current Niagara Falls DC Rates As at September 1, 2018 Residential (/unit) –Single & Semi $12,594 –Multiples $6,691 –Apartments $6,182 Non-Residential (/m2) –Inside CTA $25.97 –Outside CTA $42.32 7Page 31 of 732 Draft Calculated Development Charge Rates Residential (/unit) –Single & Semi $12,568 –Multiples $7,938 –Apartments $6,018 Non-Residential (/m2) –Inside CTA Non-Residential $26.29 –Outside CTA Non-Residential $42.80 8Page 32 of 732 Current vs. Calculated Rates 9 Residential Calculated Charge $/unit Current Charge $/unit Change $/unit % Single/Semi- Detached Unit $12, 658 $12,592 $66 1% Non-Residential Calculated Charge $/sqm Current Charge $/sqm Change $/sqm % Inside Core Tourist Area $26.29 $25.98 $0.31 1% Outside Core Tourist Area $42.80 $42.33 $0.47 1%Page 33 of 732 Next Steps –Proposed Dates •Release Background Study •April 1, 2019 •Statutory Public Meeting •April 30, 3019 •Passage of DC By-law •May 14th 2019 •Council Consideration of New DC By-law •June 4th 2019 •By-law expires: July 8, 2019 10Page 34 of 732 ADDITONAL SLIDES 11Page 35 of 732 Preliminary Draft Calculated Residential DC Rates 12 Residential Charges Per Unit Singles &Semis $12,464 Multiples $7,817 Apartments $5,926 General Government 1% Sidewalks 1% Fire Protection 4%Library 5%Transit Services 5% Water 6% Public Works & Fleet 6% Sanitary Sewer 16%Storm Water Management 17% Parks & Recreation 19% Roads & Related 20%Page 36 of 732 13 Preliminary Draft Calculated Non-Residential DC Rates (OCTA) Non-Residential Charges Per Square Metre $83.09 General Government 1% Sidewalks 2% Fire Protection 6%Water 7%Transit Services 7% Public Works & Fleet 8% Sanitary Sewer 19% Storm Water Management 21% Roads & Related 29%Page 37 of 732 Core Tourist Area Map 14Page 38 of 732 15 Preliminary Draft Calculated Non-Residential DC Rates (Inside CTA) Non-Residential Charges Per Square Metre $40.13 General Government 2% Sanitary Sewer 3% Storm Water Management 4% Sidewalks 5% Fire Protection 7% Transit Services 9% Public Works & Fleet 10% Water 26% Roads And Related 34%Page 39 of 732 What Are Development Charges? •Fees imposed on development to fund “growth-related” capital costs •DCs pay for new infrastructure and facilities to maintain service levels •Principle is “growth pays for growth” so that financial burden is not borne by existing tax/rate payers 20Page 40 of 732 Development Charges Context •Development Charges –Fund a share of the capital cost of expanding municipal infrastructure to service the needs arising from new development •Direct developer contributions –Infrastructure required as part of a subdivision agreement •i.e. internal roads, sidewalks, streetlights, small water/sewer mains, park elements etc. •Property taxes and utility rates –Long-term repair and replacement of infrastructure –Statutory and non-statutory reductions on DCs –Ineligible infrastructure 21Page 41 of 732 Development Forecast 22 Figures have been rounded for presentation Residential Forecast 2018 Estimate Residential Total Occupied Dwellings 37,100 6,300 43,400 Census Population 93,100 14,100 107,200 Non-Residential Employment 41,500 5,600 47,100 Core Tourist Area 3,000 Outside Core Tourist Area 2,500 Non-Residential Building Space (sq.m.)311,000 Core Tourist Area 150,800 Outside Core Tourist Area 160,300 DC Study Planning Horizon 2019 - 2028 Growth Total at 2028 Page 42 of 732 $16,011 $16,011 $17,413 $17,687 $22,780 $23,213 $26,230 $27,661 $27,995 $28,108 $28,356 $28,603 $32,299 $33,329 $33,384 $33,761 $34,678 $54,110 $0 $10,000 $20,000 $30,000 $40,000 $50,000 City of St. Catharines** City of Port Colborne (2014)** City of Woodstock (2018) Town of Tillsonburg (2014) Township of Wainfleet (2016) City of Brantford (2014) Township of West Lincoln (Smithville Industrial… Town of Orangeville (2014)* City of Niagara Falls - Calculated Town of Niagara-on-the-Lake (St. Davids) (2013) Town of Fort Erie - Current City of Niagara Falls - Current (2014) Town of Grimsby (2014) Town of Fort Erie - Calculated City of Welland (St. Andrew's Terrace Area 2)… Town of Pelham (2014) City of Thorold (Rolling Meadows) (2014) Town of Lincoln (Campden) (2018) Upper Tier Lower Tier ASDC Rate Comparison: Single & Semi Detached Units 23 * Area-specific charges may apply in the Orangeville ** St. Catherines and Port Colborne do not collect DCs at the local levelPage 43 of 732 $46.87 $69.05 $93.27 $99.91 $117.86 $117.86 $143.84 $153.92 $157.51 $177.82 $179.89 $183.85 $184.21 $200.75 $203.65 $214.42 $234.23 $291.81 $0.00 $50.00 $100.00 $150.00 $200.00 $250.00 $300.00 City of Woodstock (2018) Town of Tillsonburg (2014) City of Brantford (2014) Town of Orangeville (2014) City of St. Catharines* City of Port Colborne (2014)** City of Niagara Falls (CTA) (Current) (2014) Township of Wainfleet (2016) City of Niagara Falls (CTA) (Calculated) City of Thorold (2014) Town of Fort Erie - Current City of Welland (2014) Town of Fort Erie - Calculated Town of Grimsby (2014) Town of Niagara-on-the-Lake (St. Davids)… Town of Pelham (2014) Township of West Lincoln (2014) Town of Lincoln (2018) Upper Tier Lower Tier ASDC Rate Comparison: Non-Residential (Commercial) 24 * Area-specific charges may apply in the Orangeville ** St. Catherines does not collect DCs at the local level *** Port Colborne does not collect DCs at the local levelPage 44 of 732 DC Policy Review •The City is reviewing its existing 2014 DC By-law as part of the 2019 DC Study update: –Non-statutory exemptions –By-law administration and implementation –Definitions •Maximum permissible development charges have been calculated –Council may choose to implement lower rates 25Page 45 of 732 Existing Non-Statutory Exemptions Under By-Law 2014-87 •DCs are 100% exempt for: –Granny flats –Parking structures –Affordable housing –Non-profits –Gas station canopies –Industrial land uses –Cemeteries, mausoleums and columbariums 26Page 46 of 732 Existing Non-Statutory Exemptions Under By-Law 2014-87 Cont’d •Other non-statutory exemptions relate to Community Improvement Plan (CIP) Areas: –Downtown Niagara Falls; and –Historic Drummondville Community •Provides exemptions for: –Residential, non-residential and mixed-use development –Development of vacant lots –Brownfield redevelopment 27Page 47 of 732 2019 DC By-law Policy Review: DC Policies and Practices •As part of the 2019 DC Background Study, the City’s current policies will be reviewed in the context of other municipal best practices •Final policy recommendations are going to be brought forward for Council consideration prior to By-law passage 28Page 48 of 732 Consultation with Council •Early communication with Council regarding the project is proposed –Helps to provide transparency –Greater understanding of DC eligible and ineligible costs (i.e. growth does not pay for growth) •Prior to the release of the DC Study, Council will: –Be made aware of the proposed policies and DC rates –Be aware of the comments/questions raised by the development industry and public prior to By-law adoption 29Page 49 of 732 10-Year Historical Service Levels 30 •Section 5(1)4 of the DCA limits the maximum allowable charge for general services based on average service level provided in preceding 10-years (2008 –2017) •Calculated by multiplying 10-year historical service level by the forecast growth in the 10-year planning period •Establishes a development charges ceiling or “maximum permissible funding envelope” –DC rates for general services directly limited by 10-year historical averagePage 50 of 732 2016 Amendments to the DCA and Associated Regulations •Ineligible services to be prescribed by Regulations •Transit services are no longer subject to a 10% reduction and based on a “planned” level of service •Waste collection and treatment now eligible •Asset Management Plan (AMP) must demonstrate that assets are “financially sustainable” over their full lifecycle •Longer consultation period –DC Background Study made available 60 days prior to the passage of a DC By-law •Additional reporting requirements 31Page 51 of 732 Niagara Falls DC Rate Structure (City-Wide Services) 32 Service Statutory Maximum DC Cost Recovery Statutory Maximum Planning Period Planning Period Identified in 2014 DC Study Library 90%10 years 10 years Fire Protection 100%Unlimited 10 years Parks and Recreation 90%10 years 10 years Public Works & Fleet 100%Unlimited 10 years Transit Services*100%10 years 10 years General Government 90%10 years 10 years Roads 100%Unlimited 10 years * Transit is now based on a forward-looking “planned level of service” and is 100% cost recoverable Page 52 of 732 Niagara Falls DC Rate Structure (Urban Area Services) Service Statutory Maximum DC Cost Recovery Statutory Maximum Planning Period Planning Period Identified in 2014 DC Study Sidewalks 100%Unlimited 10 years Water 100%Unlimited 10 years Sewer 100%Unlimited 10 years Storm 100%Unlimited 10 years 33Page 53 of 732 Ineligible Services •The Development Charges Act does not allow for the inclusion of: –Cultural and entertainment facilities, including museums, theatres and art galleries –Tourism facilities including convention centres –Parkland acquisition –Hospitals –Headquarters for general administration of municipalities and local boards –Landfill sites and solid incineration services* 34 *As amended by Bill 73Page 54 of 732 Capital Programs 35 •Capital programs have been developed in consultation with City staff and capital budget information •Capital costs have been adjusted in accordance with DC legislation: –Capital grants & subsidies –Replacement/benefit to existing shares –10% legislated discount for “general services” –Available DC reserve funds –Post-period benefit shares Page 55 of 732 City-wide Services Summary (in $000) 36 Service Total Capital Cost Non-DC Fundable Future DCs (Post-2028) DC Recovery (2019-2028) General Government $1,355.0 $250.0 $0 $710.0 Library $3,421.5 $342.2 $0 $2,816.0 Fire Protection $8,631.6 $0 $4,372.1 $3,117.2 Parks & Recreation $13,804.0 $955.5 $0 $10,944.7 Public Works & Fleet $35,789.4 $8,763.4 $21,778.3 $4,996.0 Transit Services $8,156.0 $3,527.6 $539.1 $4,089.3 Roads & Related $29,454.4 $3,595.9 $6,464.6 $17,544.9 Total $100,611.9 $17,434.5 $28,538.5 $44,218.1Page 56 of 732 City-wide Services –Major Projects (Residential Only) 37 Service Major Development Related Projects Library •Provision for new space, equipment, additional collection materials and a book mobile to service growth Parks & Recreation •Gale Centre Debt Recovery •Additional Park Facilities Page 57 of 732 City-wide Services –Major Projects (Residential and Non-Residential) 38 Service Major Development Related Projects General Government •Development related studies (including the Development Charges Study) Fire Protection •Construction of Station 7 •Related vehicles and equipment for Station 7 Public Works & Fleet •Expansion/Replacement of Municipal Servicing Centre •Provision for growth-related fleet and equipment Transit Services •Transit Facility Expansion •Additional Buses •Other Transit Infrastructure (Bus Turn-around/HUBs) Roads & Related •Various road upgrades, additional lanes, new roads, new traffic signals and studies Page 58 of 732 Inside Core Tourist Area Services Summary ($millions) 39 Service Total Capital Cost Non-DC Fundable Future DCs (Post-2028) DC Recovery (2019-2028) Sidewalks $584.0 $242.0 $0 $295.8 Water $4,111.2 $1,670.7 $607.4 $1,623.6 Sanitary Sewer Services $1,588.9 $1,234.2 $88.7 $221.9 Storm Water Management Services $1,512.7 $1,091.4 $75.0 $245.7 Total $7,796.8 $4,238.3 $771.1 $2,387.0 Page 59 of 732 Outside Core Tourist Area Services Summary ($millions) 40 Service Total Capital Cost Non-DC Fundable Future DCs (Post-2028) DC Recovery (2019-2028) Sidewalks $1,534.4 $436.6 $43.0 $939.9 Water $9,805.4 $2,266.9 $1,444.2 $4,484.5 Sanitary Sewer Services $19,844.0 $397.6 $2,448.8 $12,181.0 Storm Water Management Services $24,213.4 $1,968.4 $4,453.5 $13,340.4 Total $55,397.2 $5,069.5 $8,389.5 $30,945.8 Page 60 of 732 Hemson Contacts •Craig Binning, Project Director –416-593-5090 ext. 20; –cbinning@hemson.com •Jaclyn Hall, Consultant –416-593-5090 ext. 52 –jhall@Hemson.com •Nataliya Kelbas, Consultant –416-593-5090 ext. 18; –nkelbas@hemson.com 41Page 61 of 732 PBD-2019-15 March 19 2019 REPORT TO: Mayor James M. Diodati and Members of Municipal Council SUBMITTED BY: Planning, Building & Development SUBJECT: PBD-2019-15 Niagara SPCA and Humane Society Contract, Animal Control By-law, Schedule of Part 1 Fees with the Provincial Offences Act RECOMMENDATION 1. That Council approve the Niagara SPCA and Humane Society contract for a 4 year term; 2. That the Mayor and Clerk be authorized to sign the contract; and 3. That Council approve the Animal Control By-law on the agenda and the associated Part 1 Set Fine Schedule of Fees. BACKGROUND In October of 2018 City Management staff and the CAO met with Executive staff of the Welland and District SPCA to discuss a formal contractual agreement for animal control services. The Welland & District SPCA amalgamated with the Niagara Falls SPCA to form the Niagara SPCA and Humane Society. The new organization integrat ed under the leadership of the Welland SPCA Management team. The Welland District SPCA have long term staff with many dedicated years of experience working with municipalities in the animal care, enforcement and welfare services of animals. Their diverse team of experts and experienced Officers have worked closely with many municipalities and the public with domestic animals, wildlife at large and exotic animals. In their efforts to provide these services to the various municipalities they have been diligent in keeping with the current trends, continued educational requirements of staff and have become the foremost leader in all animal welfare issues in the province of Ontario. Contracted Services The newly formed Niagara SPCA and Humane Society is a full service provider for their municipal partners. All animal related calls which include wildlife and exotic pet calls will be handled by their highly trained SPCA Enforcement Animal Control Staff. Many typical calls will include but not limited to barking dogs; animals at loose in the community and animal bite situations. The integrated Niagara SPCA & Humane Society will also conduct dog kennel inspections and enforce muzzle orders on dangerous dogs in the community. They will enforce all provisions of the proposed comprehensive animal control by-law from the enforcement, investigation and potential court actions taken. Their Officers are very Page 62 of 732 2 PBD-2019-15 March 19, 2019 well versed in the Ontario Court of Justice applications of law and attend court regularly. The responsibilities also include the removal, impounding, euthanization and disposal(s) of animals. The Niagara SPCA and Humane Society’s commitment to excellence does not end with contractual services. Over the many years of service delivery to municipalities the animal shelter has provided public education on the responsibilities of pet ownership and animal care. Many presentations to schools and community groups and sponsored community events have been endorsed by the government, various stakeholder groups and members of the public. The Niagara SPCA and Humane Society has a dedicated Vet Technician and Veterinarian that treat all animals coming into care. Their mandate is to ensure that all animals have the best possible care. They also have many off site adoption events showcasing their animals throughout many municipalities which improve adoption rates. The SPCA has their own vet clinic that offers low cost spay /neuter services to the public and also offer full service veterinarian care. These services assist persons in the community that otherwise would not be able to get animal care for their pets. The Association has the only mobile animal hospital and reptile safe house that is accredited throughout the Province of Ontario. The Niagara SPCA & Humane Society will provide Two Animal Control Officer(s) Monday through Friday from 8:00 am through 7:00 pm. On Saturday and Sunday the dedicated Animal Control Officers will work from 8:00 am through 4:00 pm and statutory hours from 8:00 am through 12:00 pm. They will be available on a 24/7 basis for emergency situations that include but not limited to animal control bites against the persons, animal on animal attacks or any other emergency situations that may arise. An Enforcement Manager and an Animal Control Care Manager with more than 20 years of related experience is also dedicated to the City of Niagara Falls on a 24/7 basis. The Animal Shelter will be open from 10:00 am through 4:30 pm Monday through Saturday and closed on Sunday. The Niagara SPCA & Humane Society will be responsible to provide a monthly statistical report to the Manager of Municipal Enforcement which will highlight the type of complaints received, actions taken and results/completion of the actions. This will be reviewed on a quarterly basis with executive SPCA and Humane Control Staff and City Management Staff for any improvements or additions that may be necessary. The increased patrols will be in fully equipped and fairly new vehicles that are equipped with GPS units that result in improved call response times. This is monitored as necessary by SPCA Management staff. The newly created “Stepped Up Enforcement Program” (SUEP) has been very successful in other municipalities. This program conducts regular patrols of all City parks. The SPCA and Humane Society Staff will work Page 63 of 732 3 PBD-2019-15 March 19, 2019 closely with City Municipal Enforcement Staff and Police Service Staff to identify and report any criminal activity that is observed and not limited to the defacing of City property, graffiti or any suspicious activity that is observed. All concerns will be immediately reported to police. Animal Control By-law Repeal City Management Staff met with the Executive SPCA Staff to formulate a comprehensive by-law that is reflective of current legislative requirements, similar to other municipalities and yet captures the past council approved animal control provisions in the City of Niagara Falls. The By-law was reviewed and vetted through the City’s retained legal team, Aird Berlis to ensure legislative accuracy and to ensure that it captured the unique provisions of the City’s former 18 repealed by-laws to formulate a clean comprehensive by-law. The former By-laws were insufficient in current legislative requirements with respect to animals and their care and also concerns such as shelters, muzzles and many other definitions of animal control by-law applications. The proposed By-Law captures the provisions and definitions of various animal control and related terminology from various municipalities. The proposed animal control by-law is similar to those enacted by The City of Welland, Township of West Lincoln, City of Port Colborne, Township of Wainfleet and all the current Niagara Providers to which the SPCA Welland are responsible to enforce. Those municipality by-laws were reviewed for the implementation of this proposed by-law. The new by-law captures the prior animal control provisions that speak to cats and the prior Council approved numbers, dogs and the prior Council approved number(s) and implemented the former provisions that Council approved respecting chickens and rabbits. These new definitions for a chicken coop and rabbitry are identified with the National Farm Care Animal Care Council with the Canadian Federal Government. The proposed By-law provides clear and distinctive roles between Municipal Enforcement Staff and the integrated Niagara SPCA and Humane Society. The By-law if approved will be solely contractually enforced by the Animal Control SPCA Officer within the newly integrated Society however; the definition of “Officer” within the by-law is broad to include Municipal Enforcement Staff within the City of Niagara Falls. FINANCIAL/STAFFING/LEGAL IMPLICATIONS The City of Niagara Falls agrees to pay (12) equal monthly payments for service s (taxes not applicable) as compensation for services to be performed. The annual fees are as follows: Year one (January 1, 2019 to December 31, 2019) the annual amount of $527,000; Page 64 of 732 4 PBD-2019-15 March 19, 2019 Year two (January 1, 2020 to December 31, 2020) the annual amount is $527,000 (No increase for year two); Year three (January 1, 2021 to December 31. 2021) an increase equal to the applicable annual percentage increase in the Consumer Price Index (CPI); and Year four (January 1, 2022 to December 31, 2022) an increase equal to the applicable annual percentage increase in the Consumer Price Index (CPI). The Niagara SPCA Humane Society shall provide their own reliable vehicles suitable for transporting animals and equipment required. The Society shall for all purposes of the Agreement be considered as an independent contractor for the City and not as an agent or Partner of the City and shall maintain the required $5,000,000 Commercial General Liability Insurance and $5,000,000 Automobile Liability Insurance. The Proposed Contractor shall waive any/all fees respecting the removal of dead animals throughout the municipality. This is approximately a $2,500 monthly fee and $30,000 annual fee. The fee will be absorbed in the annual fees at cost savings to the municipality. The City of Niagara Falls may terminate this agreement any time providing 90 calendar days written notice to the other party in the agreement . The proposed by-law implementation will eliminate the former proportionate amou nt of City Enforcement Staff time dealing with animal related complaints. It will provide clear and distinctive roles with Animal Control and Municipal Enforcement staff respecting the enforcement of animal related infractions. Complaints that are Animal related can consume disproportionate amounts of City time and resources and impede City Municipal Enforcement staff from addressing other essential complaints and issues in a timely manner. The City currently does not have fleet vehicles for the care, control and transportation of animals. CITY’S STRATEGIC COMMITMENT The City of Niagara Falls in committed to customer service excellence and seeks to provide exemplary service to all members of Council and members of the public to resolve complaints in a timely, responsible and efficient manner. Page 65 of 732 5 PBD-2019-15 March 19, 2019 ATTACHMENTS Appendix 1 - Agreement for Animal Control and Municipal Pound Services Appendix 2 - Part 1 Set Fine Fee Schedule Application(s) with Provincial Offences Act Recommended by: Alex Herlovitch, Director of Planning, Building & Development Respectfully submitted: Ken Todd, Chief Administrative Officer G.Spencer:gd Attach. S:\PDR\2019\PBD-2019-15, Animal Control By-law.docx Page 66 of 732 AGREEMENT FOR ANIMAL CONTROL AND MUNICIPAL POUND SERVICES BETWEEN THE CORPORATION OF THE CITY OF NIAGARA FALLS AND WELLAND AND DISTRICT SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS January 1, 2019 through December 31, 2022 APPENDIX 1 Page 67 of 732 2 THIS AGREEMENT made as of the 1st day of January, 2019. B E T W E E N: THE CORPORATION OF THE CITY OF NIAGARA FALLS (hereinafter called the “City") - and - WELLAND AND DISTRICT SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS (hereinafter called the “Society”) WHEREAS the City wishes to retain the services of the Society for the administration, inspection and enforcement of the Niagara Falls Animal Control By-law and other provincial Legislation and for that purpose has requested that the Society provide these and related Animal Care and Control services; AND WHEREAS it has been agreed upon by the parties hereto that the administration, inspection and enforcement services shall be provided by the Society to the City upon the terms and conditions herein set out; NOW THEREFORE this agreement witness that in consideration of the terms and conditions herein contained, the parties hereto hereby covenant and agree as follows: 1. DEFINITIONS “Agreement" means this Animal Control and Municipal Pound Services Agreement. “Animal Shelter" means any and all animal shelter’s operated by the Welland & District SPCA “the Society” “Applicable Legislation" means the following provincial statutes: Animals for Research Act, R.S.O. 1990, C.A.22, as amended; Pounds Act, R.S.O. 1990, C.P.17, as amended; Dog Owner's Liability Act, R.S.O. 1990, c.d. 16, as amended; “By-laws" means the animal control by-laws for the City, as amended. “Director" means the Director or their designate, of the City. “Executive Director" means the Executive Director of the Society, or their designate. Page 68 of 732 3 2. DUTIES AND RESPONSIBILITIES 2.1 The City and the Society (collectively, the “Parties”) jointly agree that: 2.1.1 This Agreement is applicable to all of the City of Niagara Falls; 2.1.2 The Parties will adhere to the schedule of fees and methods of collection of payment for the services as outlined in this Agreement; 2.1.3 The terms and fee schedule in this Agreement shall be reviewed periodically as deemed necessary; 2.2 The City agrees to: 2.2.1 Provide advisory services to the Society and assist in developing guidelines and policies in respect to the Society's responsibilities pursuant to this Agreement; 2.2.2 Provide services for the sale of dog tags and make this data and monies available to the Society by the 15th of the following month. 2.3 The Society agrees to: 2.3.1 Investigate all complaints with respect to any animal or dog control issue, undertake compliance counseling and prepare reports for abatement action if necessary; 2.3.2 Provide the City with monthly reports to be submitted by the 15th of the following month related to all activities undertaken pursuant to this Agreement; 2.3.3 Provide advisory services to the City and assist the City in developing guidelines and policies in respect to any animal control matter including wildlife and exotic animals; 2.3.4 Provide any clerical and other services required to fulfill its duties and responsibilities pursuant to this Agreement, including but not limited to reception, typing reports, computer data entry, document preparation, and data management and maintenance, filing and mailing activities; 2.3.5 Attend meetings of City Council, and submit reports when requested; 2.3.6 Be responsible for all employees, equipment, vehicle and facility costs and expenses arising from its obligations under this Agreement; Page 69 of 732 4 2.3.7 Generally enforce the provisions of the By-laws, this Agreement, and the Applicable Legislation. 2.4 Without limiting the duties agreed to in Section 2.3, the Society shall provide these specific services to the City: 2.4.1 Administrative Services 2.4.1(1) Administer the provisions of the By-laws applicable and the Agreement; 2.4.1(2) Purchase and be responsible for the cost of all license forms and license tags for all dog licenses sold; and 2.4.1(3) Serve as Pound Keeper for the City in accordance with the provisions of the By-Laws, and Applicable Legislation. 2.4.2 Inspection Services 2.4.2(1) Make general patrols of the entire City; 2.4.2(2) Patrol city parks and areas identified by the City, add areas of concern to our stepped up enforcement program; and 2.4.2(3) Respond, on a complaint basis, to allegations of breaches of the By-Laws or this Agreement or Applicable Legislation. 2.4.3 Enforcement Services 2.4.3(1) Conduct investigations of alleged breaches of this Agreement, the By-laws and the Legislation; 2.4.3(2) Achieve compliance with the By-laws through resolution of breaches, negotiation with animal owners, or through prosecution; 2.4.3(3) Expeditiously respond to complaints from members of the public or from the City, with respect to matters contained in the By-laws, Applicable Legislation and this Agreement; 2.4.3(4) Enforce all Applicable Legislation and the By-laws within the boundaries of the City; and 2.4.3(5) Provide care and shelter for animals as impounded pursuant to the By-laws, Applicable Legislation and this Agreement. Page 70 of 732 5 2.4.4 Prosecution and Court Services 2.4.4(1) Institution of prosecution for breaches of the By-laws and Applicable Legislation, including laying of Information and preparation of court briefs; 2.4.4(2) Service of any summons to compel attendance of a defendant before the Courts; 2.4.4(3) Attendance at court appearances as necessary; 2.4.4(4) Conduct early resolution and/or trials under the Provincial Offences Act for breaches of the Bylaws and Applicable Legislation; and 2.4.4(5) Report to the City with respect to the disposition of any prosecution under the By-laws and Applicable Legislation. Any such report shall be submitted to the City of Niagara Falls within 30 days of the court decision. 2.4.5 Other Services including Impoundment Services 2.4.5(1) Remove, impound, relocate, euthanize, or otherwise dispose of animals caught in humane traps, whether wild or domestic animals in accordance with the discretion and powers conferred by the By-laws and Applicable Legislation from private property at a cost to the property owner/tenant of $50.00 per visit, such cost to be retained by the Society; 2.4.5(2) Capture or receive and impound stray dogs; 2.4.5(3) Receive and impound stray cats; 2.4.5(4) Capture or receive and impound such other species which may properly be held in the custody of the Pound Keeper under the terms of the Applicable Legislation; 2.4.5(5) Remove and dispose of stray animal carcasses, wild or domestic, from private property at a cost to the property owner/tenant of $50.00, such costs to be retained by the Society, and no cost per visit on Public property to the City; 2.4.5(6) Dispose of all animal carcasses received through pathological incineration; 2.4.5(7) Investigate all reported animal bites and report same to relevant agencies; 2.4.5(8) Patrol roadways, road allowances and other public lands for the purpose of observing municipal and animal control By-Law infraction within the City; and 2.4.5(9) Assist and report to the Director any animal control strategies for the City to deal with complaints about animals such as Exotics and Wildlife. Page 71 of 732 6 2.5 The Parties may, by mutual written agreement, amend or alter the services described in 2.4 subject to any such amendment being in accordance with the terms and provisions of the By-laws, this Agreement and the Applicable Legislation. 2.6 The Society shall provide the following services which are considered to be emergency services, 24 hours per day on each and every day, including Saturdays, Sundays, and Statutory Holidays, throughout the duration of the term: 2.6.1 Render assistance to City of Niagara Falls Fire Department, the Ontario Provincial Police, the Niagara Regional Police Services, the Ministry of Transportation of Ontario, any department of the City, and any member of the public with respect to any situation involving: 2.6.1(1) The safety of an animal; or 2.6.1(2) The safety of a member of the public due to a risk of harm, real or reasonably perceived, which might be caused by an animal. 2.6.2 Remove and/or euthanize an animal (excluding removal of livestock) which is injured, or is in immediate danger of injury or death, or which poses a real or reasonably perceived risk of harm to a member of the public. 2.6.3 Respond to the location of the emergency at any time for the above listed matters as quickly as possible given the circumstances. 2.7 The Society, when called by the City of Niagara Falls Fire Department, the Ontario Provincial Police, the Niagara Regional Police Services, the Ministry of Transportation Ontario, or a department of the City shall provide an estimated time of arrival, where possible. 2.8 In cases where the Society fails to respond to an emergency call and another service provider has to be retained, the cost for retaining the alternate service provider shall be deducted from the monthly service fee normally paid to the Society. 2.9 The Society shall ensure that all instances of animals biting, scratching, or otherwise injuring humans and any other type of exposure or contact between a human and an animal, are immediately reported to the Regional Niagara Public Health Department. 2.9.1 If requested to do so by the Regional Niagara Public Health Department, the Society shall: Page 72 of 732 7 2.9.1(1) Capture, collect or otherwise receive and impound animals having injured, or caused rabies-related exposure to humans for a period as required by the Regional Niagara Medical Officer of Health; 2.9.1(2) Quarantine said animals if and as required; 2.9.1(3) Pursuant to an inspection of said animal by the Regional Niagara Public Health department, and the Regional Niagara Public Health Inspector and subject to authorization by the Inspector, release such animals as have been quarantined at the expiration of the quarantine period; and 2.9.1(4) Perform such other duties related to animal control within the area of operations as may be required by the Regional Niagara Public Health Department, Environmental Health Branch, from time to time, including but not limited to live animal collections for rabies testing and the provision of rabies vaccination information for dogs and cats. 2.10 If quarantine costs for the Society, with respect to animals from the City of Niagara Falls exceed $1,200/year (12 animals per year at a rate of 10 days quarantined/animal x $10/day), the Executive Director and Director shall meet to discuss compensation. 2.11 The Society shall designate one or more of its employees as Inspectors/Provincial Offences Officers as may be required, provided same are qualified in accordance with provincial legislation. Such person s shall be deemed to be agents of the Society when acting on execution or intended execution of any duty or authority under the Applicable Legislation, regulations or this Agreement 2.12 The Society shall ensure one or more agents are qualified to use a firearm and hold appropriate permits 3. INDEMNIFICATION 3.1 The Society shall indemnify and save harmless the City, its officials, officers, employees and agents against and from all actions, ca uses of action, interest, claims, demands, costs, damages, expenses, including defense costs or loss of which the City may bear, suffer, incur, become liable for or be put to by reason of any damage to property or injury or death to persons by reason of, a rising out of or in consequence of any breach or violation or non-performance by the Society of any provision of this Agreement, or in connection with the work covered by this Agreement, Page 73 of 732 8 or by reason of or arising out of any act, neglect or default or omission by the Society or of any of its agents or employees 4. INSURANCE 4.1 The Society shall, at its own expense, obtain and keep in force Errors & Omissions Insurance satisfactory to the City and issued by an insurer licensed to conduct business in the Province of Ontario. The policy shall be for a limit of not less than $5,000,000. Said policy shall contain a clause whereby the City shall be provided with 30 days’ notice of cancellation or intent to non-renew. The City then reserves the right to request that an Extended Reporting Endorsement be purchased by the Society at its sole expense. A Certificate of Insurance shall be provided to the City evidencing policy renewal. 4.2 The Society shall maintain during the term of this Agreement insurance coverage in the amounts and with policies in a form satisfactory to the City. All policies shall be underwritten by insurers licensed to conduct business in the Province of Ontario. 4.3 In particular, the City shall be added to the Society Commercial General Liability Policy as an additional insured with respect to the operations of the named insured. The Commercial General Liability Policy shall contain a provision for cross liability and severability of interest as between the City and the Society 4.4 The Society shall keep in force a Commercial General Liability Policy and property damage insurance acceptable to the City providing insurance coverage in respect of any one accident to the limit of at least FIVE million ($5,000,000) resulting from, or arising out of any act or omission on the part of the Society or any of its servants or agents during the term of this Agreement. The Society shall forward at the time of execution of the contract, a certified copy of the policy or certificate naming the City as an additional insured. 4.5 The Society shall also maintain such Fire & Theft Insurance, and a rider for dishonesty of any employee or agents hired by the Society, as will provide adequate coverage for the loss by burglary, fire, or theft of any stock or equipment of the Society upon City premises. 4.6 The Society shall provide and maintain a Standard Owner's Form Automobile Policy providing Third Party Liability and Accident benefits Insurance and covering licensed vehicles owned or operated by or on behalf of the Society, of not less than FIVE Million ($5,000,000) Dollars inclusive per occurrence for bodily injury, death and damage to property. Page 74 of 732 9 4.7 The Society shall not do or omit to do anything, which would impair or invalidate the insurance policies. The Society shall complete the City’s Standard Certificate of Insurance and provide same to the City. 4.8 In the event that the Society fails to take out or maintain insurance as required pursuant to the provisions of this Agreement, the City may, at its option, be entitled to terminate this Agreement forthwith or in the alternative, the City shall have the right to take over and maintain the required insurance and the Society shall be required to pay the City any premium paid by the City under the terms of any such insurance policy. 5. COMPENSATION 5.1 The City of Niagara Falls agrees to pay the Society a monthly fee for services (taxes not applicable) as compensation for the services to be performed pursuant to the provisions of this Agreement and during the term of this Agreement (as set out in section 16.1) as follows: 5.1.1 In year one (January 1, 2019 to December 31, 2019 the annual amount of $527.000; 5.1.2 In year two (January 1, 2020 to December 31, 2020) annual amount of $527.000; 5.1.3 In year three (January 1, 2021 to December 31, 2021) an increase equal to the then applicable annual percentage increase in the Consumer Price Index (CPI); 5.1.4 In year four (January 1, 2022 to December 31, 2022) an increase equal to the then applicable annual percentage increase in the Consumer Price Index (CPI); and said amounts shall be paid each year in twelve (12) equal monthly installments paid on the 1st day of the following month. 5.2 The Society shall receive 100% of any dog/cat tag revenues. 5.3 Notwithstanding the above, the parties acknowledge that payment in 5.1 above may be modified or amended pursuant to mutual written agreement between the Parties 5.4 The parties acknowledge and understand that any fine revenue generated by Provincial Offences tickets or prosecutions is and remains the property of the City and/or the Region, as applicable. Page 75 of 732 10 6. ANIMAL CONTROL HOURS OF SERVICE 6.1 Hours of operation for the City of Niagara Falls animal control services shall be as follows: Non-Emergency Services: Monday to Friday 8:00 a.m. to 7:00 p.m. Saturday and Sunday 8:00 a.m. to 4:00 p.m. Statutory holidays 8:00 a.m. to 12:00 p.m. Emergency Services: On-Call 24 Hours per day – 7 days per week 6.2 The Society shall provide a 24 hour operated emergency phone service for any and all injured animals in the City of Niagara Falls (excluding livestock). 6.3 Two officers shall be assigned to Niagara Falls, including one enforcement manager available on a 24 hour basis; 6.4 The hours of operation for animal control services are subject to amendment pursuant to mutual written agreement between the parties. 7. ANIMAL SHELTER HOURS OF OPERATION 7.1 Hours of operation for the Animal Shelter shall be as follows: Monday to Friday 10:00 a.m. to 4:30 p.m. Saturday 10:00 a.m. to 4:00 p.m. Sunday closed 7.2 All facilities operated by the Society shall be maintained in a clean and properly managed manner in accordance with accepted standards. 7.3 The Society must install and maintain such equipment as is necessary for the proper operation of its facilities and shall maintain the building and necessitate any repairs thereto. 7.4 The Society, as owner of the Animal Shelter, shall maintain adequate insurance against damage or loss by fire or other occurrence respecting its facilities in accordance with the provisions of this Agreement. Page 76 of 732 11 7.5 The Society shall ensure that the facilities provide a secure and suitable shelter for the holding or housing of animals and shall be kept clean and orderly and in abeyance with Animals for Research Act housing recommendations for animals. 7.6 The Society shall have exclusive control over their offices at the Animal Shelter. 7.7 The Director shall retain the right to attend the Animal Shelter to inspect the premises, to inspect the animals and the records pertaining thereto, and to review administrative and operational procedures. 8. EQUIPMENT 8.1 The Society shall ensure that it leases or owns reliable vehicles suitable for transporting multiple animals. 8.2 The Society shall ensure that its vehicles are equipped with the following, as a minimum: 8.2.1 emergency roof lights; 8.2.2 two way radio or cellular telephone; 8.2.3 spot light; 8.2.4 firearm, when needed:- 12 gauge shot gun; 8.2.5 1 extra-large dog crate; 8.2.6 2 cat cages; 8.2.7 wildlife gloves, work gloves, and disposable rubber or latex gloves; and 8.2.8 quick release dog capture pole and cat grasper. 8.3 The Society shall bear all costs and expenses for the purchase or lease and maintenance of the vehicle and all equipment. 8.4 There shall be clearly indicated upon the vehicle, by crest or other marking, its function as an animal control services vehicle, and contact information including telephone number. 8.5 The Society must, upon request, provide for inspection satisfactory proof that: 8.5.1 All vehicles utilized in the provision of canine and/or animal control services are properly registered and licensed; and, Page 77 of 732 12 8.5.2 The Society has all required licenses, permits, certifications, and authorizations, required by any applicable law. 9. REPRESENTATIONS AND WARRANTIES OF THE SOCIETY 9.1 The Society hereby warrants and represents that it has the expertise to provide to the City the services identified in this Agreement. 9.2 The Society hereby warrants and represents that its employees and agents shall be well qualified, trained and experienced in all aspects of the duties and responsibilities required to be performed pursuant to the provisions of this Agreement. 9.3 The Society hereby warrants and represents that its equipment is in good working condition and that it has ready access to all materials and accessories required for the completion of this Agreement. 10. RECORDS 10.1 The Society shall be required to complete and maintain any records required to be maintained pursuant to the provisions of the By-laws or related to the matters set out in this Agreement. Further, the Society shall complete and maintain records evidencing the completion of the services to be provided to the City pursuant to this Agreement. 10.2 The Society shall, at their own expense, be responsible for obtaining, maintaining and keeping available for inspection and copying, all City and other licenses, building and other permits, necessary to permit them, their employees, or company to carry out the requirements of this Agreement. 10.3 The Society, for the purposes of the administration and enforcement of the By-laws and this Agreement shall collect statistical and other information and keep such records, including financial records, in accordance with the Applicable Legislation, the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M.56, or any other relevant legislation. The City may require information from the Society concerning the administration of this Agreement and the Society will provide such information from time to time in a form stipulated by the City. The Society shall provide an audited statement of revenue and expenditures to the City, when requested. 10.4 The Society shall maintain complete records of all animals received, collected, impounded, and euthanized. 10.5 The Society shall maintain complete records of all dead animals collected and disposed of. Page 78 of 732 13 10.6 The Society shall maintain records which can be searched and accessed on the basis of: (1) specific property location (i.e. municipal address), where a complaint or enforcement process pertains to a property upon which the animal control issue relates; and (2) animal owner name and address, where an animal's owner is documented. 10.7 The Society shall maintain the records of animal control with respect to the City, separately from records pertaining to its other responsibilities, such as animal care, or animal control for other municipalities, outside the scope of this agreement. 10.8 The City may audit on an annual basis and at the City of Niagara Fall’s own expense, the work being done by the Society and the records related hereto. 11. COMPLAINTS PROCESS 11.1 In the event of a public complaint regarding the conduct of the Society, while fulfilling its obligations under this contract, the following policy and procedure shall apply: 11.1.1 All complaints will be forwarded, in writing, to the Director and Executive Director; 11.1.2 Upon receipt of a complaint, the Director shall investigate the matter, give due consideration to all factors pe rtaining thereto including an opportunity by the Society to respond, and may, at his absolute discretion, pursue whatever avenue of inquiry seems most appropriate . 11.2 The Society will be notified in writing of the decision, if any, rendered by the Director resolving the complaint. 12. COMPLIANCE 12.1 The Society shall keep Material Safety Data Sheet or Information Sheets on all W.H.M.I.S. regulated or "controlled substance" materials on the premises. 12.2 The Society shall ensure that all material safety data sheets are current, contain all required information under the W.H.M.I.S. Legislation (Occupational Health & Safety Act of Ontario, R.S.O. 1990, c.0.1, as amended) and that they are dated and signed for future review. 12.3 The Society warrants that the service supplied to the City conform in all respects to the standards set forth by federal and provincial agencies and failure to comply with this condition will be considered a breach of contract. Page 79 of 732 14 12.4 The Society shall submit an original Certificate of Good Standing from the Ontario Workplace Safety and Insurance Board on request by the City and shall provide additional certificates as often as is deemed necessary by the City during the interim of the contract to ensure continued good standing with the Workplace Safety and Insurance Board. 12.5 In the alternative to section 12.4, The Society shall provide proof to the City from the Workplace Safety and Insurance Board that The Society does not require Workplace Safety and Insurance Board Insurance. If the Society changes its status with the Workplace Safety and Insurance Board during the term of the contract such that coverage is required, THE SOCIETY shall immediately provide the City with the W.S.I.B. Clearance Certificate. 13. RELATIONSHIP 13.1 The Society shall for all purposes of the Agreem ent be considered as an independent contractor, not as an agent or partner of the City and further, this Agreement and the relationship between the Society and the City shall not constitute a joint venture between the Society and the City. 13.2 It is understood and agreed that at all times the Society and any servant, agent or employee of the Society who may from time to time carry out the services hereunder on behalf of the City shall not be deemed to be an employee of the City. 14. TERMINATION OR DEFAULT 14.1 Any party to this Agreement may terminate the Agreement at any time by providing a minimum of 90 calendar days' written notice to the other party to the Agreement. 14.2 If the Society refuses or fails to comply with any of the terms and conditions set out in this Agreement, or with any proper order or request of the City, and such refusal or failure is not rectified by the Society within the time period set out in the notice in writing from the City setting out the particulars of such refusal or failure the City may terminate by notice in writing to the Society 14.3 Subject to the provisions of the Bankruptcy and Insolvency Act or any successive Legislation or any other applicable Legislation, where, during the term of the contract, the Society makes an assignment for the benefit of its creditors, or becomes bankrupt or insolvent, or undergoes reorganization, or makes a proposal to its creditors, or otherwise becomes financially unable to perform this contract, the City may, at its option, declare the contract immediately terminated. Where the City declares the contract immediately terminated, the City shall be entitled to enter into a contract with another party without the consent of the Society. The said Page 80 of 732 15 declaration of immediate termination of the contract by the City and the City entering into a contract with another vendor shall in no way prejudice any rights or remedies that the City may have in law against the Society. 14.4 In addition to the rights set out in section 14.2, the City shall, in the e vent of default on the part of the Society under any terms or conditions of this agreement, including legal work stoppages or otherwise, be authorized to give notice of default, and serve notice of intention to make a demand for any and all costs incurred by the City acquiring alternative services (provided the cost does not exceed the agreement sum for the time period involved). The liability of the Society to the City in the event of default shall be limited to the fee amount for the year in question prorated to a daily or weekly basis to cover the duration of the default. 15. GENERAL PROVISIONS 15.1 The Society shall comply with all applicable statutes, laws, by-laws, regulations, ordinances, notices and orders whether federal, provincial, municipal or otherwise, at any time in effect during the currency of this contract, and all rules and requirements of the police and fire departments, or other governmental authorities, and procure all Canadian Safety Association approvals, if required. 15.2 The Society shall, at its own expense, be responsible fo r maintaining and keeping all municipal, provincial or other licenses, certificates, or approvals necessary to permit their business operations and employees, if any, to carry out the requirements of the Agreement. 15.3 The Society shall not assign this contrac t or any work to be performed under it without the prior written consent of the City. Any written consent granted by the City shall not under any circumstances relieve the Society of its liabilities and obligations under this Agreement and shall be within the sole and unfettered discretion of the City. 15.4 If any term, covenant or condition of this Agreement or the application thereof shall, to any extent, be invalid or unenforceable, the remainder of this Agreement and/or the application of such term to circum stances other than those to which it is held invalid or unenforceable, shall not be affected thereby and each term or condition of this Agreement shall be separately valid and enforceable to the fullest extent permitted by law. 15.5 In order to maintain an acceptable standard of service, meetings will be held at the direction and convenience of the General Manager and or Executive Director. Periodic meetings will be scheduled and representation at these meetings, which will be known as "Animal Control Service Meetings" will include an authorized representative of: 15.5.1 The Society and the Executive Director; Page 81 of 732 16 15.5.2 The Director; and 15.5.3 Such other persons as may be invited by the Director and or the Executive Director. 15.6 Any written notice or any other thing to be given or delivered pursuant to this Agreement shall be deemed properly given if delivered personally or mailed by registered mail to the other party at its address as follows: To the City at: The Corporation of the City of Niagara Falls 4310 Queen Street P.O. Box 1023 Niagara Falls, Ontario, L2E 6X5 Attention: and to the Society at: Welland and District Society for the Prevention of Cruelty to Animals 706 East Main Street Welland, ON L3B 3Y4 Attention: Executive Director and such notice shall be deemed to have been given at the time it was personally delivered, or three (3) business days from the date of mailing, as the case may be. 15.7 This Agreement sets forth all of the covenants, agreements and conditions between The Society and the City with respect to Animal Control and Municipal Pound Services, and there are no other covenants, agreements, conditions or representatives either oral or written between them other than are herein. 16. DURATION OF AGREEMENT 16.1 This Agreement takes effect on January 1, 2019 and will remain in force until December 31, 2022, unless earlier terminated. 16.2 This agreement may be renewed for an additional term of four (4) years on the mutual consent of the parties. 16.3 This agreement supersedes all previous agreements concerning animal control and municipal pound services between The Society and the City. Page 82 of 732 17 IN WITNESS WHEREOF the parties hereto have hereunto executed this Agreement. THE CORPORATION OF THE CITY OF NIAGARA FALLS Per: James M. Diodati, Mayor William G. Matson, Acting City Clerk WELLAND AND DISTRICT SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS Per: Name: Title: Name: Title: Page 83 of 732 Page 84 of 732 The Welland & District SPCA has existed since 1954 In 2018, the Welland SPCA and Niagara Falls Humane Society amalgamated to form the Niagara SPCA and Humane Society. 2 Page 85 of 732 3 *We also provide service to Haldimand County Page 86 of 732 4 Opened in 2014 as a high volume, low cost spay neuter clinic Services available to anyone from anywhere In 2017, the clinic was certified as a full companion animal clinic Page 87 of 732 5 Established in 2015, it was the first of its kind in Ontario Initially authorized by CVO to service First Nations communities Licence expanded to feral cat/rescue groups and low income clients (as defined by third party community organization) Page 88 of 732 6 1,574 Spay/Neuter Procedures 1,710 Wellness Exams 78 OPERATIONA L DAYS OVER THE COURSE OF the mobile clinic has facilitated & Page 89 of 732 7 SPCA personnel are available to attend schools, youth groups, etc. to provide humane education We also provide bite prevention training to Niagara Region Public Health Department Inspectors. Page 90 of 732 8 Animal control and bylaw enforcement services 24 hour emergency response Officers trained in use of force Officers with years of experience Most officers have post-secondary education pertaining to law and security administration Page 91 of 732 9 Some of our officers are also OSPCA Agents or Inspectors and are currently empowered under provincial legislation to enforce the Ontario SPCA Act and associated regulations. Page 92 of 732 10 In-house production of video, radio, photographic, and print material allows a quality professional public-facing image at substantial cost savings over outsourcing. Our multimedia producer’s services have been used by the Sarnia Humane Society as well as the Ontario SPCA for both their annual educational conference and the Northern Animal Summit held in Sudbury in 2018 Page 93 of 732 11 INVESTIGATIONS 5 OSPCA Agents, 2 OSPCA Inspectors, 5 Animal Control Officers ANIMAL CARE (shelter operations) 14 Animal Care Attendants, 3 Registered Veterinary Technicians, 2 Veterinarians VETERINARY CLINIC (separate from shelter operations) 3 Veterinarians, 2 Registered Veterinary Technicians, 4 Support Staff Page 94 of 732 12 Activity Total Enforcement calls (by-law & cruelty) 2,587 Stray dog / cat pickup 977 Wildlife distress (sick/injured/trapped) 806 Adoptions 1,349 Lost pets returned home 385 *Figures do not include Niagara Falls or NOTL Page 95 of 732 13 Page 96 of 732 PBD-2019-08 March 19, 2019 REPORT TO: Mayor James M. Diodati and Members of Municipal Council SUBMITTED BY: Planning, Building & Development SUBJECT: PBD-2019-08 AM-2018-026, Zoning By-law Amendment Application 6055, 6063 and 6091 McLeod Road Proposal: Three, 3 Storey Apartment Buildings With a Total of 54 Units Applicant: M5V Inc. (Sherard McQueen) RECOMMENDATION 1. That Council approve the Zoning By-law amendment application to rezone the lands a site specific Residential Apartment 5C Density (R5C) zone to permit three, 3 storey apartment buildings with a total of 54 units, subject to providing a 4.5 metre setback from the north-west side lot line, and subject to the other regulations outlined in this report; and 2. That Council approve the request to pass a by-law to deem Lots 42 and 43 and Part of the Closed Duncan Avenue Road Allowance , Plan 67, and Part of Lot 21, Plan 246 to not be in a plan of subdivision and that this by-law be placed on Council’s agenda at the same time as the amending zoning by-law. EXECUTIVE SUMMARY M5V Inc. (Sherard McQueen) has requested a Zoning By-law amendment for three parcels of land known as 6055, 6063 and 6091 McLeod Road. The applicant requests the land be rezoned to a site specific Residential Apartment 5C Density (R5C) zone to permit the construction of three, 3 storey apartment buildings with a total of 54 units. The amendment is recommended for the following reasons: The proposed development conforms to Provincial and Regional policies as it intensifies the use of land within the Built-Up Area of the City, will assist the City in meeting its intensification targets, and will provide additional housing choices for residents; The proposed development conforms with the City’s Official Plan with respect to the density and built form anticipated within the McLeod Road Intensification Corridor; With a minor increase in the building setback from the north-west side lot line the development is compatible with adjacent residential development in terms of building height and setbacks; and The requested R5C zone permits an apartment building and existing and requested regulations are appropriate to ensure the development will be compatible with surrounding properties. The development will be subject to Site Plan Control. Through this process servicing, grading, tree preservation and planting and confirmation of wet weather sanitary servicing capacity for the development will be addressed. Deeming the lands to no longer be in a plan of subdivision is appropriate as they are not intended to be developed as individual lots, but rather as one parcel. Page 97 of 732 2 PBD-2019-08 March 19, 2019 BACKGROUND Proposal M5V Inc. (Sherard McQueen) has requested a Zoning By-law amendment for three parcels of land known as 6055, 6063 And 6091 McLeod Road, totalling 0.51 hectares (1.26 acres). Refer to Schedule 1 to locate the land. The zoning amendment is requested to permit the development of three, 3 storey apartment buildings, with a total of 54 units. Schedules 2 and 3 show details of the proposed development. The applicant has also requested the lots be deemed to not be in a plan of subdivision, to allow the lands to merge and be developed as one parcel. The lands are zoned Residential Low Density, Grouped Multiple Dwellings (R4) in accordance with Zoning By-law No. 79-200, which would permit them to be developed for townhouses or low rise apartments up to a density of 50 units per hectare. The applicant is requesting the land to be rezoned to a Residential Apartment 5C Density (R5C) zone which permits apartment buildings at a density of 100 units per hectare. Site specific regulations are requested to change the lot area, front and rear yard depth, side yard width and parking regulations, and to permit 3 apartment dwellings on one lot. Site Conditions and Surrounding Land Uses Part of the subject lands are vacant and occupied by a number of mature trees. Another part is occupied by a single detached dwelling which will be removed. The lands are surrounded by three storey apartment buildings to the north and west, single detached dwellings to the north-west and east and commercial uses and a vacant property to the south. Circulation Comments Information about the requested Zoning By-law amendment was circulated to City divisions, the Region, agencies, and the public for comments. The following summarizes the comments received to date: Regional Municipality of Niagara No objections from a Provincial or Regional perspective. The propos al is within an area identified for intensification and will make more efficient use of underutilized parcels. It is recommended that the development include sidewalks on-site to provide pedestrian access to public sidewalks, and that trees and shrubs be planted within the private realm. A noise study was provided with the application and recommended mitigation measures to address noise from McLeod Road. Mitigation measures and warning clauses should be incorporated into a future site plan or condominium agreement. A 6.026 metre road widening will be required along a portion of the frontage of the properties (this will not impact the development scheme). The Region will require future site plan/condominium applications to include verification of available wet weather sanitary capacity in the South Niagara Falls system. Page 98 of 732 3 PBD-2019-08 March 19, 2019 Municipal Works No objections to the rezoning. Servicing and grading plans and related reports will need to be submitted with future site plan/condominium applications. Fire Services, Building Services No objections to the rezoning. The provision of fire safety in accordance with the Ontario Building Code will need to be demonstrated at the site plan and Building Permit stages. Parks Design No objections to the rezoning. Through the future site plan approval process a landscaping plan will be required and reviewed. In addition a tree inventory and arborist report should be submitted at the site plan stage to address mature trees on site. Cash-in-lieu of parkland dedication in the amount of 5% of the property value will need to be paid at the Building Permit stage. Legal Services, Transportation Services No objections. Neighbourhood Open House A neighbourhood open house was held on February 10, 2019. No neighbours attended to hear about the proposal or to provide comments. ANALYSIS 1. Provincial Policies The Planning Act requires City planning decisions to comply with Provincial policies. The Provincial Growth Plan requires that a minimum of 40% of all residential development occurring annually be in Built-up Areas. The subject lands are located within the City’s Built-up Area as shown on Schedule A-2 to the Official Plan. Also, an appropriate range and mix of housing types are to be provided to meet the requirements of residents. The proposed apartments are a form of residential intensification promoted by the Province. In addition, the development will provide a range of unit sizes (between 1 and 3 bedrooms) to diversify housing options in the area. 2. Official Plan The subject lands are designated Residential in the City’s Official Plan and are located within the McLeod Road Intensification Corridor. Apartment buildings are anticipated with densities and building heights ranging from 65 units per hectare and 4 storeys at the Corridor’s west end (near Dorchester Road) to 150 units per hectare and 8 storeys at the Corridor’s east end (near Stanley Avenue). Such development is to conform to a set of design criteria intended to mitigate impacts on surrounding development and provide for attractive design. Page 99 of 732 4 PBD-2019-08 March 19, 2019 The proposal conforms to the Official Plan as follows: The development has a density of 105 units per hectare. Given the site’s location close to the middle of the Corridor, the proposal is in compliance with the range of density anticipated along the McLeod Road Intensification Corridor; The proposed building heights of 3 storeys are consistent with surrounding development and assist in achieving compatibility with the neighbourhood; Two of the buildings are proposed close to the street to engage the street frontage per the design policies for high density buildings; and In general the project has sufficient setbacks to reduce impacts on surrounding properties. Although a rear yard depth equivalent to building height is not achieved, it is acceptable as the rear lot line abuts an apartment complex that will not be impacted by development. A minor increase in the setback from the north-west side lot line is recommended to ensure the abutting detached dwelling is not impacted by the development. 3. Zoning By-law The property is currently zoned Residential Low Density, Grouped Multiple Dwellings (R4) in accordance with Zoning By-law No. 79-200. The R4 zone permits apartment buildings up to 10 metres in height (3 storeys) and with densities up to 50 units per hectare. The applicant has requested a Resid ential Apartment 5C Density (R5C) zone which permits apartment buildings at a density up to 100 units per hectare. The departures requested from the standard R5C regulations are summarized in the following table: R5C ZONE STANDARD REGULATION PROPOSED REGULATION Minimum lot area 100 sq. m./unit 94 sq. m./unit Minimum front yard depth 7.5 m plus 15.25 m from the centreline of McLeod Rd 4.5 m plus 15.25 m from the centreline of McLeod Rd Minimum rear yard depth 10 m 7 m Minimum interior side yard width One-half building height (4.5 m) 3 m Number of parking spaces per unit 1.4 spaces/unit 1.27 spaces/unit Number of apartment buildings on one lot 1 3 The departures from the standard regulations can be supported for the following reasons: The standard lot area regulations of the R5C zone would permit 51 units on the property; the lot area reduction will allow a density consistent with the Official Plan and allow 54 units; Page 100 of 732 5 PBD-2019-08 March 19, 2019 The reduction to the front yard depth creates a more urban form with a landscaped front yard, as contemplated by the Official Plan; The reduction to the rear yard depth is acceptable because the rear lot line is shared with a property developed with apartment dwellings and a parking area which will not be impacted by a lesser rear yard depth; The reduction in side yard width is generally acceptable as the proposed buildings abut lands on either side that are developed or expected to be developed with apartment buildings that will not be impacted by a mode st reduction. However the reduction in side yard width will allow the building to be 3 metres from the north-west lot line, which abuts a detached dwelling lot. To ensure the abutting detached dwelling is not affected, Planning Staff recommend the side yard width requirement remain at 4.5 metres for this yard only; and The requested parking standard would reduce the number of required parking spaces from 65 to 69. This minor reduction is acceptable as some of the units are expected to be bachelor or one bedroom units which will not have the same parking demands as larger dwelling units. Furthermore, the site is located on a bus route; and Given the size of the property, allowing 3 apartment buildings to be developed on the property is acceptable. The current R4 zoning would permit the same number of apartment buildings to be constructed. 4. Site Plan The development will be subject to site plan control. At the site plan stage detailed servicing and grading plans, landscape plans and lighting plans will be reviewed and approved. Parks Design staff have requested a tree inventory and arborist report to address the mature trees on the property. These trees tend to be near the periphery of the site and there may be an opportunity to incorporate some of them into the design. The landscape plan should include new trees to compensate for the loss of any trees. Due to sanitary sewer capacity limits in the sanitary infrastructure, particularly at the high lift pumping station south of McLeod Road, the Region will be seeking confirmation of wet weather sanitary capacity. These requirements are standard for developments in the south end of the City. 5. Deeming By-law The subject lands are comprised of two whole lots and part of a third lot in two registered plans (Lots 42 and 43 Plan 67 and Part of Lot 21, Plan 246) as well as a closed road allowance now privately owned (Duncan Avenue). The whole lots were intended to be developed separately. The development depends on the se lots and road allowance being one parcel. To achieve this, the applicant has requested the City pass a “deeming by-law”. A deeming by-law removes the special status granted to lands within registered plans of subdivision for the purpose of subdivision control under the Planning Act. The registration of such a by-law would merge the subject properties and allow them to be developed as one parcel. This should be completed concurrent with the passage of the amending by-law. Page 101 of 732 6 PBD-2019-08 March 19, 2019 FINANCIAL IMPLICATIONS The proposed development will provide Development Charges and new tax assessment to the City. CITY’S STRATEGIC COMMITMENT This proposal does not impact any of the City’s strategic commitments. LIST OF ATTACHMENTS Schedule 1 – Location Map Schedule 2 – Site Plan Schedule 3 – Front Elevation Recommended by: Alex Herlovitch, Director of Planning, Building & Development Respectfully submitted: Ken Todd, Chief Administrative Officer A.Bryce:mb Attach. S:\PDR\2019\PBD-2019-01, AM-2018-004, 5873 Brookfield Ave, Zoning By-law Amendment.docx Page 102 of 732 7 PBD-2019-08 March 19, 2019 SCHEDULE 1 Page 103 of 732 8 PBD-2019-08 March 19, 2019 SCHEDULE 2 Page 104 of 732 9 PBD-2019-08 March 19, 2019 SCHEDULE 3 Page 105 of 732 PBD-2019-10 March 19, 2019 REPORT TO: Mayor James M. Diodati and Members of Municipal Council SUBMITTED BY: Planning, Building & Development SUBJECT: PBD-2019-10 AM-2018-024, 26CD-11-2018-010 Zoning By-law Amendment and a Plan of Vacant Land Condominium, 8196 McLeod Road Applicant: Bruno Galante RECOMMENDATIONS 1. That Council approve the Zoning By-law amendment application to rezone the lands to a site specific Residential Low Density, Grouped Multiple Dwellings (R4), in part, and a site specific Environmental Protection Area (EPA) zone, in part, to permit 5 townhouse dwelling units and a semi-detached dwelling on a portion of the lands and protect the watercourse and 100 year flood plain located on the balance of the lands; 2. That the Plan of Vacant Land Condominium be draft approved subject to the conditions in Appendix A; 3. That the Mayor or designate be authorized to sign the draft plan as "approved" 20 days after notice of Council’s decision has been given as required by the Planning Act, provided no appeals of the decision have been lodged; 4. That draft approval be given for three years, after which approval will lapse unless an extension is requested by the developer and granted by Council; and 5. That the Mayor and City Clerk be authorized to execute the Condominium Agreement and any required documents to allow for the future registration of the condominium when all matters are addressed to the satisfaction of the City Solicitor. EXECUTIVE SUMMARY Bruno Galante has requested a zoning by-law amendment for the lands known as 8196 McLeod Road. The lands are requested to be rezoned from Light Industrial (LI) zone to a site specific Residential Low Density, Grouped Multiple Dwellings (R4) zone, in part, and a site specific Environmental Protection Area (EPA), in part, to allow development of 5 townhouse dwelling units and a semi-detached dwelling on a portion of the lands and to preserve the watercourse and a 100 year flood plain located on the balance of the lands. The site specific regulations requested for the R4 zone include adding a semi-detached dwelling to the list of permitted uses; reducing the minimum lot area per dwelling unit, minimum front yard depth; minimum interior side yard width and minimum privacy yard depth, allowing decks to project into the required side yard and establishing a minimum building setback from the EPA zone. Page 106 of 732 2 PBD-2019-10 March 19, 2019 The site specific regulations requested for an EPA zone include permitting parking and decks within the zone. Bruno Galante is also proposing to develop the 0.42 ha of land, as a Plan of Vacant Land Condominium. Registering a Plan of Condominium will allow the individual ownership of the dwelling units and 13 parking spaces, with the private road, visitor parking area and the environmentally protected rear portion of the property (flood plain) held in common ownership. Planning staff recommend the applications for the following reasons: The development complies with Provincial policies with respect to achieving intensification within the Built-Up Area; The development complies with the Regional Official Plan (ROP), with respect to promoting higher density development in Urban Areas and supporting growth that contributes to the overall goal of providing a sufficient supply of housing that is suited to the needs of a variety of households and income groups in Niagara; The proposal will contribute to the City’s annual residential intensification target of 40% as outlined in the ROP; The lands are designated Residential High Density, in part, Environmental Protection Area, in part, and Environmental Conservation Area, in part, in the Garner South Secondary Plan. The Plan encourages a minimum net density of 75 units per hectare. Although the proposal provides a reduced density of 58 units per hectare, the reduced density can be supported as the site is constrained due the presence of the Watercourse and a 100 year flood plain on the lands; The requested zoning by-law amendment is in conformity with the Official Plan; The requested zoning will provide appropriate regulations for the development and will ensure protection of the existing watercourse and the 100 year flood plain on the subject lands; The existing infrastructure can support the proposed development; The condominium will assist in providing housing choices and will contribute to the City’s required short term housing supply (3 years); and The conditions of draft plan approval, which address servicing, parkland dedication, fencing, utility installation, and all other matters related to the development of the vacant land condominium, are listed in Appendix A. BACKGROUND Proposal Bruno Galante has requested a Zoning By-law amendment for the subject lands known as 8196 McLeod Road, located on the south side of McLeod Road between Pin Oak Drive and Page 107 of 732 3 PBD-2019-10 March 19, 2019 Kalar Road (Schedule 1). The lands are currently zoned Light Industrial (LI), in accordance with the Zoning By-law No. 79-200. The applicant is requesting the lands to be rezoned to a site specific Residential Low Density, Grouped Multiple Dwellings (R4) zone, in part, to allow the proposed 7 unit residential development and Environmental Protection Area, in part, to ensure protection of the Watercourse and the 100 year flood plain. The site specific regulations requested for the R4 zone include adding a semi-detached dwelling to the list of permitted uses; reducing the minimum lot area per dwelling unit, minimum front yard depth; minimum interior side yard width and minimum privacy yard depth, allowing decks to project into the required side yard and establishing a minimum building setback from the EPA zone. The site specific regulations requested for an EPA zone include permitting parking and decks within the zone. Bruno Galante is proposing to develop the lands as a Plan of Vacant Land Condominium . The condominium will divide the subject lands into 7 units of lands and 13 parking spaces under the individual ownership. The private road, visitor parking area and environmentally protected rear portion of the property will be held in common ownership. Schedule 3 shows the proposed unit layout with a common private road, visitor parking area. Site Conditions and Surrounding Land Uses The subject lands are generally flat and are currently vacant. The property contains a watercourse (tributary to Warren Creek) along the west property line and 100 year flood plain associated with the watercourse. Regional Core Natural Heritage System (CNHS) has identified a Type 2 Fish Habitat associated with the watercourse located along the west side of the property. A townhouse housing complex (Brookside Village) is located to the north of the property. Lands to the east contain a single detached dwelling. A commercial plaza is located to the west and an industrial use operated by Niagara Peninsula Energy is located to the south of the property. Circulation Comments Regional Municipality of Niagara (the Region) - The lands are located within the Settlement Area under the 2014 Provincial Policy Statement (PPS) and within the Built-Up Area under the 2017 Places to Grow Plan for the Greater Golden Horseshoe. The PPS directs growth to settlement areas and encourages efficient use of land, resources, infrastructure, and public service facilities that are planned or available. The Growth Plan contains policies that encourage the development of complete communities with diverse mix of lands uses and range of housing. - The subject lands are designated Urban Area in the Regional Official Plan (ROP). A full range of residential, commercial and industrial uses are generally permitted within the Urban Area designation, subject to the availability of adequate municipal services and infrastructure, as such the proposal aligns Page 108 of 732 4 PBD-2019-10 March 19, 2019 with Regional policies. The proposal will also contribute to the City’s annual residential intensification target of 40%, as set by the ROP. Regional Core Natural Heritage System (CNHS) mapping identifies Important (Type 2) Fish Habitat along the west side of the property. Niagara Peninsula Conservation Authority (NPCA) assessed the feature and determined that an EIS is not required if a 3 metre buffer could be provided from the top of the bank along with the erosion and sediment control measures be depicted on a plan. In accordance with an updated Protocol for Planning Services (2018) between Region and NPCA, Region is now responsible for reviewing planning applications of Fish Habitat and other CNHS features. Staff has reviewed the site plan prepared by Upper Canada Consultants dated July 25, 2018 and confirm the 3 metre water course buffer is adequately shown. The applicant has also adjusted the EPA boundary to align with the 3 metre watercourse buffer. Conditions regarding a landscape/planting plan, the location and detail associated with erosion and sediment control measures are included in Appendix A. - Staff has reviewed a Stage 1-2 Archaeological Assessment prepared by Detritus Consulting Ltd. (dated February 14, 2017). The Region is in receipt of an acknowledgment letter from the Ministry of Tourism, Culture and Sport (MTCS), dated January 8, 2018, stating that the report has been entered into the Ontario Public Register of Archaeological Reports. As such, Regional staff has no further concerns. - Staff has reviewed the Stormwater Management Plan (dated October 25, 2018) by Upper Canada Consultants. Due to the scope, of the proposed development, Region will not require stormwater management quantity controls to be installed. Conditions regarding stormwater management are included in Appendix A. The subject lands are within the South Side High Lift Sewage Pumping Station (SPS) sewer shed. The Region has reviewed the recently completed 2016 Water and Wastewater Master Servicing Plan (W&WW MSP). The MSP has identified that the existing design peak wet weather is close to the capacity at the station and the projected 2041 design peak wet weather flow will exceed the current capacity. The MSP has identified the need for a new South Niagara Falls Wastewater Treatment Plant (WWTP) to accommodate anticipated future growth in South Niagara Falls, which is estimated to be under construction by 2024 pending budget approval. Requested conditions to address the need for verification of the available wet weather sanitary capacity in the South Niagara Falls system and required mitigation measures to accommodate the development are included in Appendix A. - The Regional staff have reviewed the proposed plan and note that the design of the proposed development does not provide a turning facility for Region Page 109 of 732 5 PBD-2019-10 March 19, 2019 waste collection vehicles to safely enter and exit the site. Therefore, the only option available for the site is for all owners to bring their waste/recycling containers to McLeod Road for curbside collection. A condition regarding Regional waste collection is included in Appendix A. Niagara Peninsula Conservation Authority (NPCA) The subject lands contain a watercourse (tributary to Warren Creek) and 100 year flood plain associated with the watercourse. The elevation for the floodplain is 181.53 metres above sea level. The applicant’s stormwater management report include a preliminary grading plan that demonstrates all buildings are above the flood elevation. This conforms to NPCA’s policies. Under section 4.2.7 driveways and parking lots can be permitted within the 100 year flood plain. The functional grading plan shows that the driveway and parking areas comply with NPCA’s requirement. Conditions for approval are included in Appendix A Municipal Works, Transportation Services, Parks Design, Fire Services, Enbridge Gas and Canada Post No objections. Requested conditions are included in Appendix A. Neighbourhood Open House A neighbourhood open house was held on February 6, 2019 to introduce the proposal to area property owners. None attended the open house to hear about the proposal or to provide comments. ANALYSIS/RATIONALE 1. Provincial Policy Statement and Growth Plan The Planning Act requires City planning decisions to comply with Provincial policies. These policies direct municipalities to facilitate residential intensification by directing 40% of all residential development to built-up areas. The proposed development will assist in meeting these targets and is a form of residential intensification promoted by the Province. 2. Official Plan The subject lands are designated Residential High Density, in part, Environmental Protection Area, in part, and Environmental Conservation Area, in part, in the Garner South Secondary Plan. The Plan encourages a minimum net density of 75 units per hectare (30 units per acre). The proposal provides a density of 58 units per hectare (23.2 units/acre). The reduced density can be supported as the site is constrained due to its irregular shape, presence of a watercourse, a Type 2 Fish Habitat and a 100 year floodplain associated with the watercourse on the lands. The constraints of the property limit the developable portion to a small area located along the front portion of the property. The Plan allows lands to be developed at a Page 110 of 732 6 PBD-2019-10 March 19, 2019 lower density than outlined in the Secondary Plan, if the overall target densities for the Secondary Plan are not jeopardized. The proposed development conforms to the Official Plan as follows: Despite the proposed development being less than the minimum density, the proposed development is consistent with the intent of the Official Plan. The development will consist of 2 storey units which are similar in building heights, building setbacks and massing with the surrounding housing. The design guidelines in the Official Plan require the buildings to be designed facing the street and the parking areas to be located in the rear yard. The proposed semi-detached and townhouse dwellings will be located closer to the street with parking areas located in the rear yard. The lands designated Environmental Protection Area (EPA) will be protected as the applicant is not proposing any buildings within the EPA. The minor encroachment of the parking area (52 square metres) and the decks into the EPA area have been reviewed and approved by NPCA. 3. Zoning By-law The subject lands are currently zoned Light Industrial (LI), in accordance with the Zoning By-law No. 79-200. The applicant is requesting these lands to be rezoned to a site specific Residential Low Density, Grouped Multiple Dwellings (R4) zone, in part, and Environmental Protection Area (EPA), in part, to allow the 7 unit residential development and reflect the watercourse and 100 year flood plain located on the lands. The R4 and EPA zones conform with the Official Plan land use designation. The changes to the standard R4 regulations are summarized in the following table: ZONE REGULATIONS EXISTING REGULATIONS REQUESTED REGULATIONS Permitted Uses Not permitted Semi-detached dwelling Minimum lot area for a townhouse dwelling 250 square metres for each dwelling unit 170 square metres for each dwelling unit Minimum front yard depth 6 metres 4.5 metres (units #1 and 2) Minimum interior side yard 5 metres 1.2 metres ( westerly) Minimum rear yard depth 7.5 metres None (from the EPA zone) Projection of decks in the interior side yard Not permitted 3 metres into the required interior side yard (units # 3- 7) Minimum privacy yard 7.5 metres 6 metres The requested regulations can be supported for the following reasons: - The irregular shape of parcel and presence of the watercourse and a 100 year floodplain limits the developable portion on the lands. To allow the optimum utilization of the lands the applicant is proposing a combination of a semi- detached and townhouse dwelling units. Page 111 of 732 7 PBD-2019-10 March 19, 2019 - The reduced lot area per dwelling accommodates a more compact built-form which is becoming more common in the City and provides for a more efficient use of land. - Due to the presence of the flood plain and watercourse on the subject lands a large portion of the property cannot be developed. To accommodate the development, the proposed dwellings are located closer to McLeod Road. Though the front yard setback is reduced to 4.5 metres it will still provide an opportunity for landscaping in the front yard. - The reduction to the interior side yard width can be supported due to the irregular shape of the parcel. The proposed setback of 1.2 metres is similar to what is typically required for single detached dwellings. - Since the rear yard will be zoned EPA and none of the dwellings are allowed in the EPA zone it is more appropriate to establish the rear yard setback from the EPA zone rather than the rear lot line. - Typically, decks are located in the rear yard of a dwelling unit and can encroach 3 metres into the required rear yard. Due to the irregular shape of the parcel and the proposed building design the decks for the proposed townhouse dwellings are located in the interior side yard. The requested zoning regulation will recognise the site design and the function of interior side yard as the amenity area for the future residents. - A reduction in the privacy yard can be supported due to the limited developable area on the subject lands. A 6 metres deep privacy yard should be adequate for the future residents. The rear portion of the subject lands containing the flood plain and watercourse is requested to be rezoned to a site specific Environmental Protection Area (EPA) zone. To ensure the development is well designed and recognize and limit the development within the floodplain the following zoning regulation is recommended by staff. ZONE REGULATION STANDARD REGULATION RECOMMENDED REGULATION Encroachment of decks and parking area within EPA zone Not permitted 52 square metres of parking area Decks permitted in EPA zone The requested regulations can be supported for the following reasons: - Typically the EPA zone is a protected area with no development. However, as the subject lands are irregular in shape and the developable portion of the property is constrained due to the presence of the watercourse and a 100 year flood plain, staff is supportive of the proposed encroachment of decks and the parking lot within the EPA zone, further the proposal has also been reviewed and approved by NPCA. Page 112 of 732 8 PBD-2019-10 March 19, 2019 4. Condominium Design and Conditions of Approval The plan of condominium will accommodate the intended division of the land into vacant units of land that can be owned separately. The plan will facilitate the sale of the townhome dwelling units to be built on them. The plan includes a private common road off McLeod Road and the parking area. The scale and height of the proposed dwellings will be compatible with the surrounding dwellings. The developer will be required to enter into a condominium agreement with the City. The agreement will address any necessary works and warning clauses. Land that is developed as a vacant land condominium is not made subject to Site Plan Control because development matters (i.e. site servicing/grading, landscaping, lighting, fencing, and waste disposal) are all addressed in the condominium agreement. Appendix A includes the recommended conditions of approval including the review of drainage and storm servicing by the Region and, parkland dedication and installation of the necessary facilities and services for Canada Post and Enbridge. FINANCIAL IMPLICATIONS The proposed development will generate development charge contributions and property tax revenue for the City. There are no other financial implications. CITY’S STRATEGIC COMMITMENT The proposed condominium complies with the City’s Official Plan. LIST OF ATTACHMENTS Schedule 1 – Location Map Schedule 2 – Site Plan Schedule 3 – Draft Plan of Vacant Land Condominium Appendix A – Conditions for Draft Plan Approval Recommended by: Alex Herlovitch, Director of Planning, Building & Development Respectfully submitted: Ken Todd, Chief Administrative Officer A.Dilwaria:mb Attach. S:\PDR\2019\PBD-2019-10, 26CD-11-2018-010 and AM-2018-024, 8196 McLeod Road.docx Page 113 of 732 9 PBD-2019-10 March 19, 2019 SCHEDULE 1 Page 114 of 732 10 PBD-2019-10 March 19, 2019 SCHEDULE 2 Page 115 of 732 11 PBD-2019-10 March 19, 2019 SCHEDULE 3 Page 116 of 732 12 PBD-2019-10 March 19, 2019 APPENDIX A Conditions of Draft Plan of Condominium Approval 1. Approval applies to the Draft Plan of Vacant Land Condominium prepared by Upper Canada Consultants Inc., dated February 26, 2019, showing 7 units of vacant land for dwelling units as well as a common private road and parking areas. 2. The developer submit to the City’s Senior Zoning Administrator all necessary drawings and information, including but not limited to site elevation and landscaping drawings to confirm zoning compliance. 3. The developer provide five copies of the pre-registration plan to Planning, Building & Development and a letter stating how all the conditions imposed have been or are to be fulfilled. 4. The developer enter into a Vacant Land Condominium Agreement with the City, to be registered on title, to satisfy all requirements, financial and otherwise, related to the development of the land. Note: Should any other body wish to have its conditions included in the Vacant Land Condominium Agreement, they may be required to become party to the Vacant Land Condominium Agreement for the purpose of enforcing such conditions. 5. The developer submit a Solicitor’s Certificate of Ownership for the land to the City Solicitor prior to the preparation of the Vacant Land Condominium Agreement. 6. The developer provide a landscape plan, prepared and stamped by a Landscape Architect (OALA). 7. The developer pay the City cash-in-lieu of 5% parkland dedication as determined by a qualified appraiser. 8. The developer must ensure that the existing municipal infrastructure is sufficient to adequately service the development as outlined in the site servicing briefs, prepared by professional engineer licensed in Ontario. All underground services within the subject lands shall be designed and constructed in accordance with City standards. (a) Note: No Looping connections of the existing watermain will be permitted at any point within the development (i.e. single connection to municipal distribution network only); (b) Stormwater runoff must be controlled to the pre-development level for the five (5) year storm event Page 117 of 732 13 PBD-2019-10 March 19, 2019 9. The developer prepare a lot grading plan which shall be designed and constructed in accordance with City standards. 10. The developer shall design and build a municipal sidewalk along the road allowance in accordance with City standards. 11. The developer shall confirm all City infrastructure on the property through a survey to the City’s satisfaction. 12. The developer pay the applicable Development Charges in place and prior to the release of the Building Permits for the proposed 7 dwelling units in accordance with the By-law No. 2017-87, as amended. 13. The developer submit a Lighting Plan prepared by a Professional Engineer licensed in Ontario. Design to be independently powered and metered. T he photometric plan must demonstrate zero impact on the neighbouring property. 14. The developer shall provide to the City all proposed site servicing and grading plan for the subject property to Municipal Works for review and approval prior to start of construction. 15. The developer must pay to the City the required fees for the administration as per the above. 16. The developer’s engineering consultants shall provide written acceptance that the works completed conform with the City’s Accepted Drawings and is in accordance with the NPSCD and City’s construction specification. 17. The developer submit a request to the Fire Department to designate through municipal by-law a fire access route on the property, provide a drawing illustrating the fire route’s compliance with sections 3.2.5.4., 3.2.5.5. and 3.2.5.6. of the Ontario Building Code and post the necessary ‘no parking’ signs. a. NOTE: parking shall be prohibited on both sides of the access road. 18. The developer shall install an automatic sprinkler system in all residential units, due to lack of a secondary emergency access. 19. The developer agree in the Vacant Land Condominium Agreement, in words satisfactory to Bell Canada, to grant to Bell Canada any easements that may be required for telecommunication services. Easements may be required subject to final servicing decisions. In the event of any conflict with existing Bell Canada facilities or easement, the developer shall be responsible for the relocation of such facilities or easements. 20. The Developer is hereby advised that prior to commencing any work, the Developer must confirm that sufficient wire-line communication/telecommunication Page 118 of 732 14 PBD-2019-10 March 19, 2019 infrastructure is available. In the event that such infrastructure is unavailable, the Developer shall be required to pay for the connection to and/or extension of the existing communication/telecommunication infrastructure. 21. If the Developer elects not to pay for connection in condition 20, then the Developer will be required to demonstrate to the satisfaction of the Municipality that sufficient alternative communication/telecommunication will be provided to enable, at a minimum, the effective delivery of communication/telecommunication services for emergency management services (i.e. 911 Emergency Services). 22. The developer meet the requirements of Enbridge Gas Distribution with respect to the provision of their facilities to the subject lands including providing necessary easements, any necessary relocation of the gas main, provision of an exclusive use location for a pressure reducing regulator station, installation of gas piping and subsequent completion of landscaping, grading and paving and providing cross section and field survey information, and service and meter installation details. 23. That a Community Mail Box (CMB) be located on the site in a location determined by Canada Post, and that the developer identify this site on a display in the sales office prior to offering any units for sale. 24. The developer include in all offers of purchase and sale, a statement that advises the prospective purchaser that the mail delivery will be from a designated Community Mail Box (CMB) and that the developer will be responsible for officially notifying the purchasers of the exact CMB locations and easem ents granted to Canada Post prior to the closing of any sales. 25. The developer satisfy all requirements of Canada Post regarding temporary and permanent CMB locations and associated works, engineering servicing drawings, installation and providing mail service information to property owners. 26. The developed shall install a concrete pad in accordance with the requirement of and in locations to be approved by Canada Post to facilitate the placement of Community Mail Boxes. 27. The following clauses be included in the condominium agreement: (a) Should deeply buried archaeological remains/resources be found on the property during construction activities, all activities impacting archaeological resources must cease immediately , notify the Archaeological Program Unit of the Ontario Ministry of Tourism , Culture and Sport (416-212-8886) and a licence archeologist (Detritus Consulting Ltd.) is required to carry out an archaeological assessment in accordance with Ontario Heritage Act and the standards and Guidelines for Consultant Archaeologists. (b) In the event that human remains are encountered during construction, all activities must cease immediately and the local police as well as Page 119 of 732 15 PBD-2019-10 March 19, 2019 Cemeteries’ Regulation Unit of the Ministry of Government and Consumer Services in Toronto (416-326-8800) must be contacted. In a situation where human remains are associated with archeological resources, MTCS should also be notified to ensure the site is not subject to unlicensed alteration which would be a contravention of the Ontario Heritage Act. 28. That prior to approval of the final plan or any on-site grading, the owner shall submit a detailed stormwater management plan for the condominium and the following plans designed and sealed by a qualified professional engineer in accordance with the Ministry of the Environment documents entitled Stormwater Management Planning and Design Manual, March 2003 and Stormwater Quality Guidelines for New Development, May 1991 or their successors to Niagara Region for review and approval: - Detailed lot grading, servicing and drainage plans, noting both existing and proposed graded and the means whereby overland flows will be accommodated across the site; - Detailed erosion and sedimentation control plans; and - Detailed phasing of construction of the stormwater management facility to coincide with phasing of development of residential lands (internal and external to the subdivision) planned to be serviced by the stormwater management facility. 29. That the condominium agreement between the owner and the City conta in provisions whereby the owner agrees to implement the approved plan(s) required in accordance with conditions 27 and 28. 30. That prior to approval of the final plan, the owner shall submit a detailed landscape/planting plan which shows appropriate vegetation within the 3 metre watercourse buffer, with a mix of native tree and shrub species, to Niagara Region for review and approval. 31. The developer submit a written undertaking to Niagara Region agreeing that all offers and agreements of purchase and sale, which may be negotiated prior to registration of this condominium, shall contain a clause indicating that a servicing allocation for this development will not be assigned until the plan is registered, and a similar clause be inserted in the condominium agreement. 32. The developer submits verification of the available wet weather sanitary capacity in the South Niagara Falls system and the mitigation measures required to accommodate development, for review and approval by the Niagara Region and City of Niagara Falls. Based on the information submitted the Region/ City will be requiring flow monitoring conditions be included in the agreement to verify, if required, that the estimated wet weather flows are being met in the field after construction of the sanitary sewers and before assumption by the City. If the verification is unsuccessful, mitigation measures may be required. Page 120 of 732 16 PBD-2019-10 March 19, 2019 33. That the owner provides a written acknowledgement to the Niagara Region Planning and Development Services Department stating that the draft approval of this condominium does not include a commitment of servicing allocation by Niagara Region as servicing allocation will not be assigned until the plan is registered and that any pre-servicing will be at the sole risk and responsibility of the owner. 34. That the following clause be included in the condominium agreement and inserted into all offers and agreement of purchase and sale or lease for all of the dwelling units; - That in order to accommodate Regional Waste Collection service, the waste/recycling containers need to be placed out at the curb of McLeod Road in clearly marked containers. 35. Prior to granting final plan approval, the City must be in receipt of written confirmation that the requirements of each condition have been met and all fees have been paid to the satisfaction of the Niagara Region. 36. Prior to final approval for registration, a copy of the draft condominium agreement for the proposed development should be submitted to the Niagara Region for verification that the appropriate clause pertaining to this condition has been included. A copy of the executed agreement shall also be provided prior to registration. Note: The Planning and Development Services Department recommends that a copy of the draft agreement also be provided in o rder to allow the incorporation of any necessary revisions prior to execution. 37. That the developer obtain a Work Permit from the Niagara Peninsula Conservation prior to beginning any work related to grading and paving the parking lot with the 100 year flood plain. 38. That the developer submit to the Niagara Peninsula Conservation Authority for review and approval, detailed grading and construction sediment and erosion control plans. 39. That the conditions 37 and 38 be incorporated in the Condominium Agreement between the developer and the City to the satisfaction of Niagara Peninsula Conservation Authority. The City shall circulate the Draft Condominium Agreement to the Niagara Peninsula Conservation Authority for its review and approval Authority developer Clearance of Conditions Prior to granting approval to the final plan, Planning, Building & Development requires written notice from applicable City Divisions and the following agencies indicating that their respective conditions have been satisfied: Page 121 of 732 17 PBD-2019-10 March 19, 2019 - Planning Division for Conditions 1-3 (inclusive) - Legal Services for Condition 4 and 5 - Parks Design for Conditions 6 & 7 - Municipal Works Department for Conditions 8-16 (inclusive) - Fire Services for Conditions 17 and 18 (inclusive) - Bell Canada for Condition 19-21 (inclusive) - Enbridge Gas for Condition 22 - Canada Post for Conditions 23-26 (inclusive) - Regional Niagara Public Works Department for Conditions 27-36 (inclusive) - Niagara Peninsula Conservation Authority for Conditions 37-39 (inclusive) Page 122 of 732 8196 MCLEOD –VACANT LAND CONDO WITHIN THE CITY OF NIAGARA FALLS CITY FILE NOS: AM-2018-024 26CD-11-2018-010 Agent: William Heikoop, B.U.R.Pl. Owner: 1992277 Ontario Inc.Page 123 of 732 The Applications Zoning By-law Amendments •Site specific criteria to support the development of the proposed development Vacant Land Condominium •Establish tenure type for the development •Create conveyable units of land Condominium Agreement (Future Step) •Required to develop the site •Will address technical matters, site design and engineering.Page 124 of 732 Site Location / Aerial Overview Page 125 of 732 Requested Zoning –Site Specific R4 & EPA 7 Units Proposed (R4 –Part 1) Floodplain Lands (EPA –Part 2 •Allow for Townhouse & Semi-detach dwellings •Reduced Front Yard Depth •Reduced Interior Side Yard •Privacy Yard (Amenity Space) •Lot Area per Dwelling •Rear Yard Decks •Parking Area Page 126 of 732 Proposed Plan Page 127 of 732 DRAFT PLAN OF VACANT LAND CONDOMINIUM Conveyable Lots(units) & Exclusive Use Parking Page 128 of 732 Preliminary Elevations Page 129 of 732 Next Steps •Consideration by Council of Draft Approval of this Application and the Zoning Amendment •Complete the Condominium Agreement Process •Clear conditions and register the Plan and Condominium •Questions?Page 130 of 732 PBD-2019-11 March 19, 2019 REPORT TO: Mayor James M. Diodati And Members of Municipal Council SUBMITTED BY: Planning, Building & Development SUBJECT: PBD-2019-11 AM-2018-025, Zoning By-law Amendment Application Location: Railway Land West of 7771 Stanley Avenue Owner: Stanley- Zelco Limited Applicant: Canadian Southern Railway RECOMMENDATION That Council approve the Zoning By-law amendment application to rezone the subject land to a site specific Heavy Industrial (HI-55) zone, which is the same zone that exists on the Salit Steel property (7771 Stanley Avenue). EXECUTIVE SUMMARY Canadian Southern Railway (CSR c/o CPR) has requested a Zoning By-law amendment for a 0.32 ha parcel of land located on the west side of the lands known as 7771 Stanley Aveneu (Salit Steel). The subject lands were recently severed (B-2018-32) from the CPR lands and were added to 7771 Stanley Avenue for continued industrial use. The subject lands have been used by Salit Steel for an industrial use for a considerable length of time. The Zoning By-law amendment is requested to recognise the existing industrial use on the subject lands by requesting the lands to be zoned the same site specific Heavy Industrial (HI-55) zone that currently exists on Salit Steel property. Planning staff recommends the application for the following reasons: • The proposal complies with Provincial and Regional policies that encourage the use of the lands for employment purposes and establishment of a larger range of economic activities and ancillary uses; • Although the subject lands are designated Open Space in the Official Plan, they have been used for industrial purposes for many years. The lands were recently severed from CPR and have merged with Salit Steel property, which is designated Industrial, in the City’s Official Plan. The policies in the Official Plan allow the minor rounding out of boundaries to enhance economic viability; and • The amendment will recognize the industrial use of the land in association with Salit Steel and would facilitate their continued use for heavy industrial purposes. BACKGROUND Proposal CSR has requested a Zoning By-law amendment for a 0.32 ha parcel of land located on the west side of the lands known as 7771 Stanley Aveneu (Salit Steel). Refer to Schedule 1 to locate the site. Page 131 of 732 2 PBD-2019-11 March 19, 2019 The lands are currently zoned Open Space, with site specific regulations for a golf course (OS-611) in accordance with Zoning By-law No. 79-200, as amended by By-law No. 2003-46. The applicant is requesting the land to be rezoned to Heavy Industrial (HI-55), which is the same zone that exists on Salit Steel property. The site specific HI-55 zone permits the industrial uses listed under Heavy Industrial (HI ) zone, with an exception of cleaning, curing, storing or tanning of fresh or green hides. The subject lands were recently severed (B-2018-32) from the CPR lands and merged with the abutting Salit Steel property. The subject lands have been used for industrial purposes by Salit Steel for a considerable length of time. The requested zoning by-law will recognize the existing industrial use of the lands. Schedule 2 shows the proposed parcel. Surrounding Land Uses A golf course and a railway corridor are located to the west. Lands to the south, east and west are occupied by Salit Steel. Circulation Comments Regional Municipality of Niagara (the Region) No objection for the Provincial and Regional perspective. Transportation Services, Municipal Works and Building Services No objections. Neighbourhood Open House A neighbourhood open house held on February 11, 2019 was attended by representatives from CPR, Salit Steel Thundering Water Golf Course and City staff. No objection to the proposed zoning by-law amendment were raised. ANALYSIS/RATIONALE 1. Provincial Policies The Planning Act requires City planning decisions to comply with Provincial policies. The Provincial policies require municipalities to provide for an appropriate mix of employment uses which support a wide range of economic activities. The proposal meets the intent of the Provincial Policy Statement (PPS) and Regional Policy Plan (ROP) as it recognizes and facilitates an existing industrial use. 2. Official Plan Although the lands are designated Open Space, in the City’s Official Plan, they have been used for industrial purposes for a number of years and merged with the abutting Salit Steel property, which is designated Industrial in the Official Plan. The Official Plan allows for minor boundary adjustments where the general intent of the Official Plan is maintained. The subject lands have been used for industrial purposes in Page 132 of 732 3 PBD-2019-11 March 19, 2019 conjunction with Salit Steel for a considerable length of time as such the proposal conforms with the intent of the Official Plan. 3. Zoning By-law Amendment The land is currently zoned Open Space, with site specific regulations for a golf course (OS-611) in accordance with Zoning By-law No. 79-200, as amended by By-Law No. 2003-46. The zoning of the land is requested to be changed to Heavy Industrial (HI- 55), which is the same zone that exists on the Salit Steel property. The site specific HI-55 zone permits the industrial uses listed under the Heavy Industrial (HI) zone, with an exception of cleaning, curing, storing or tanning of fresh or green hides. The subject lands were recently severed and merged with Salit Steel property. The merged parcel complies with the lot area and lot frontage requirements of the HI-55 zone. 4. Site Plan A site plan agreement is registered over Salit Steel property (7771 Stanley Avenue). The City is holding a cash deposit for $25,000 to ensure that the site works are completed in accordance with the registered agreement. Currently, the site is not in compliance with the registered site plan agreement with respect to site works that include landscaping, parking etc. The owner is encouraged to complete the outstanding site works as soon as possible, to allow the release of the site plan deposit. FINANCIAL IMPLICATIONS There are no financial implications. CITY’S STRATEGIC COMMITMENT This proposal does not impact any of the City’s strategic commitments. LIST OF ATTACHMENTS Schedule 1 – Location Map Schedule 2 – Surveyor’s Sketch Recommended by: Alex Herlovitch, Director of Planning, Building & Development Respectfully submitted: Ken Todd, Chief Administrative Officer A.Dilwaria:mb Attach. S:\PDR\2018\PBD-2018-020, AM-2018-003, Montrose Road.docx Page 133 of 732 4 PBD-2019-11 March 19, 2019 SCHEDULE 1 Page 134 of 732 5 PBD-2019-11 March 19, 2019 SCHEDULE 2 Page 135 of 732 C Ierksva Plamin gneFilSmngd Hamilton London Toronto Nancy Smith 15 Bold Street Hamilton Ontario Canada L8P 1T3 Receptionist 905 529 3476 (905 LAW -FIRM) Facsimile 905 529 3663 nsmith@tmalaw.ca VIA EMAIL March 12, 2019 Attention: Mayor & Members of Council City Hall PO Box 1023, 4310 Queen Street Niagara Falls, ON, UE 6X5 Dear Mssrs and Mesdames: Re: COMMENTS ON REZONING APPLICATION 7771 Stanley Avenue, Salit Steel & Canadian Southern Railway City File No. AM -2018-025 2592693 Ontario Inc. We are counsel to 2592693 Ontario Inc. ("Client"), which owns lands that straddle the CP Rail Line between Dorchester Road and Stanley Avenue within the City of Niagara Falls ("Client's Lands"). Our Client's Lands are currently used as a golf course and while an application has not been formally submitted, our Client is proposing to redevelop its lands for residential purposes. Our Client's Lands abut the lands municipally -known as 7771 Stanley Avenue ("Subject Lands"). An application has been submitted to the City, having File No. AM -2018-025, which proposes to rezone the Subject Lands from Open Space (with a site-specific regulation for a golf course) to Heavy Industrial Rezoning Application"). We understand that a statutory public meeting has been scheduled for March 19, 2019 to consider the Rezoning Application and that if the Rezoning Application is approved, the Subject Lands will be conveyed to Salit Steel, for use as part of its ongoing industrial operation adjacent to the Subject Lands. We are writing to confirm our Client's support for the Rezoning Application. We look forward to working with the applicant and Salit Steel toward a mutually satisfactory redevelopment of both the Subject Lands and our Client's Lands and to ensure compatibility of the intended uses for each property, ItrYours truly, ou vIA 0 Nancy Smith ns/jm NANCY SMITH PROFESSIONAL CORPORATION TURKSTRA MAZZA ASSOCIATES, LAWYERS Page 136 of 732 February 26, 2019 City of Niagara Falls 2019 Operating Budget Page 137 of 732 A GREAT CITY…FOR GENERATIONS TO COME Tonight’s Discussion 1.Review revised 2019 Operating Budget 2.Review Options to Reduce Levy to 0% or less per Council Direction February 12, 2019 3.Recommendation for Approval Page 138 of 732 A GREAT CITY…FOR GENERATIONS TO COME 2019 Preliminary Budget Overview •Maintains existing Core Service Levels with additional expenditures due to Council priorities •Developed consistent with previous years in Councils’ terms •Includes enhanced services tied to Council Strategic Priorities for Transit enhancements •Continuation of attrition program for staff replacements •Includes new assessment growth from 2019 •Impact of lower debt servicing charges •Impact of pending fire and CUPE negotiations budgeted Page 139 of 732 A GREAT CITY…FOR GENERATIONS TO COME Operating Budget Status Revised Budget Difference $ 1,103,227 Net levy increase after growth to balance budget =1.64% Per Bank of Canada total CPI at December 2018 =2.00% As at Feb. 12/19 Revised Feb.26/19 $ Variance % Variance 2019 Proposed Revenues 141,056,529 141,356,074 299,545 0.21 2019 Proposed Expenses 142,713,736 142,459,301 254,435 0.19 Budget Difference $(1,657,207)$(1,103,227)553,980 33.43 Page 140 of 732 A GREAT CITY…FOR GENERATIONS TO COME Adjustments Made After February 12, 2019 Revenue Expenses Surplus/ (Deficit) Increase/ (Decrease) on Net Levy after Growth Running Total As at February 12, 2019 $141,056,529 $142,713,736 $(1,657,207)2.465 2.465 Investments 400,000 400,000 (0.595)1.870 Cemetery Sales 50,000 50,000 (0.074)1.796 Indirect Costs –Building (50,000)(50,000)0.074 1.870 Indirect Costs -Parking (100,455)(100,455)0.149 2.019 City Hall Electricity 116,000 (116,000)0.173 2.192 Small Business Centre Rent 41,615 (41,615)0.062 2.254 Benefits –Various Areas (245,550)245,550 (0.365)1.889 Postage -Clerks (20,000)20,000 (0.030)1.859 Equipment Supplies -Clerks (30,000)30,000 (0.045)1.814 Cemetery Master Plan (50,000)50,000 (0.074)1.740 Lundy’s Lane CIP (65,000)65,000 (0.097)1.643 Stamford Lion’s Grant (2,000)2,000 (0.003)1.640 Library (32,000)32,000 (0.047)1.593 Additional Fee Waiver Allocation 10,000 (10,000)0.015 1.608 Committee Allowance 22,500 (22,500)0.033 1.641 Revised Total at Feb. 26/19 $141,356,074 $142,459,301 $1,103,227 1.641 1.641Page 141 of 732 A GREAT CITY…FOR GENERATIONS TO COME Revised Operating Budget Comparison - Revenues Revenues 2019 2018 Increase/ (Decrease) $ Increase/ (Decrease) % Taxation -General 67,317,543 66,114,220 1,203,323 1.82 Taxation -Waste Management 6,595,595 6,645,595 (50,000)(0.75) Taxation -Other 11,000 11,000 -- Payment in Lieu of Taxation 7,050,627 7,050,627 -- Other Municipalities 3,247,680 1,208,806 2,038,874 168.67 Casino 23,500,000 21,000,000 2,500,000 11.90 Grants 4,378,667 2,638,699 1,739,968 65.94 Licenses/Permits/Rents 2,418,774 2,324,838 93,936 4.04 Service Charges/User Fees/Concessions/Fines 5,763,844 6,135,704 (371,860)(6.06) Penalties & Interest 2,010,000 2,210,000 (200,000)(9.05) Investment Income/Donations 3,235,000 2,821,000 414,000 14.68 Sales/Other Revenue 4,678,383 4,665,832 12,551 0.27 Internal Transfers 4,580,978 5,593,335 (1,012,357)(18.10) Transfers from Reserves/Reserve Funds 6,567,983 6,404,524 163,459 2.55 Total 141,356,074 134,724,180 6,531,894 4.84%Page 142 of 732 A GREAT CITY…FOR GENERATIONS TO COME Revised Operating Budget Comparison - Expenditures Expenditures 2019 2018 Increase/ (Decrease) $ Increase/ (Decrease) % Salaries & Wages 49,166,630 47,357,912 1,808,718 3.82 Overtime 1,122,053 1,121,249 804 0.07 Employee Benefits 13,372,324 12,713,374 658,950 5.18 Long Term Debt Interest Charges 1,813,836 1,983,643 (169,807)(8.56) Long Term Debt Principal Payments 3,155,519 3,037,469 118,050 3.89 Materials & Services 18,982,945 17,976,483 1,006,462 5.60 Contract Services 23,886,350 24,016,699 (130,349)(0.54) Rents & Financials 1,032,546 1,032,653 (107)(0.01) External Transfers 99,000 81,140 17,860 22.01 Transfers to Capital 6,925,907 5,551,119 1,374,788 24.77 Transfers to Reserves & Reserve Funds 18,922,059 15,305,761 3,616,298 23.63 Internal Transfers 3,980,632 4,546,678 (566,046)(12.45) Total 142,459,801 134,724,180 7,735,621 5.74%Page 143 of 732 A GREAT CITY…FOR GENERATIONS TO COME Council Direction •At February 12, 2019 Council meeting Council requested options •Staff reviewed budget and believes present revised budget is effective to balance Council objectives •However, staff developed options for Council consideration, as requested on February 12, 2019 Page 144 of 732 A GREAT CITY…FOR GENERATIONS TO COME Options 1. Status Quo-Net Levy increase of 1.641% 2. Reduce impact on net levy to 0.495% 3. Reduce impact on net levy to 0.000%Page 145 of 732 A GREAT CITY…FOR GENERATIONS TO COME Option 1: Status Quo •Based on Council Strategic Objectives present budget has a net levy increase of 1.64%Page 146 of 732 A GREAT CITY…FOR GENERATIONS TO COME Option 2: Reduce Net Levy Increase to 0.495% Requires reduction to budget deficit of $770,000 Consists of the following changes: •Reduction of transfers to reserves to mitigate potential liabilities and save for future election. Reduction of proposed increase to transfer to capital. Revenue Expenses Surplus/ (Deficit) Increase/ (Decrease) on Net Levy after Growth Running Total Revised Totals at Feb. 26/19 $141,356,074 $142,459,301 $(1,103,227)1.641 1.641 Transfers to SPR –Assessment Appeals (200,000)200,000 (0.298)1.343 Transfers to SPR -Election (70,000)70,000 (0.104)1.239 Transfer to Capital (500,000)500,000 (0.744)0.495 Option 2 Totals $141,356,074 $141,689,301 $(333,227)0.495 0.495 Page 147 of 732 A GREAT CITY…FOR GENERATIONS TO COME Option 3: Reduce Net Levy Increase to 0% Requires reduction to budget deficit of $1,103,227 for gross levy to equal assessment growth, resulting in a net levy of 0% Consists of the following changes: •Reduction of transfers to reserves to mitigate potential liabilities, saving for future election and fleet replacement reserve. Reduction of proposed increase in transfer to capital. Revenue Expenses Surplus/ (Deficit) Increase/ (Decrease) on Net Levy after Growth Running Total Revised Totals at Feb. 26/19 $141,356,074 $142,459,301 $(1,103,227)1.641 1.641 Transfers to SPR –Assessment Appeals (200,000)200,000 (0.298)1.343 Transfers to SPR -Election (70,000)70,000 (0.104)1.239 Transfers to Capital (500,000)500,000 (0.744)0.495 Transfers to SPR –Fleet Replacement (333,227)333,227 (0.495)0.000 Option 3 Totals $141,356,074 $141,356,074 $0 0.000 0.000Page 148 of 732 A GREAT CITY…FOR GENERATIONS TO COME OLG Funds History OLG contribution agreement initiated in 2013 1.Council established priorities to use funding: a.Tax relief/ subsidy b.Hospital investment c.Economic development initiatives d.Policing fee for service e.Capital infrastructure improvements 2.Spending allocation approved by Council and reporting by-annually 3.Presently tax subsidy $5,895,000 (8.77%)Page 149 of 732 A GREAT CITY…FOR GENERATIONS TO COME History of OLG Impact Page 150 of 732 A GREAT CITY…FOR GENERATIONS TO COME History of the Impact of OLG Levy Subsidy Year City Taxes with OLG City Taxes without OLG $ Savings % Savings 2009 922.72 975.30 52.58 5.70% 2010 959.64 1,012.08 52.44 5.46% 2011 1,020.52 1,080.23 59.71 5.85% 2012 1,065.10 1,124.19 59.09 5.55% 2013 1,104.48 1,165.15 60.67 5.49% 2014 1,104.18 1,220.44 116.26 10.53% 2015 1,176.88 1,292.28 115.40 9.81% 2016 1,238.36 1,353.09 114.73 9.26% 2017 1,269.95 1,385.43 115.48 9.09% 2018 1,304.82 1,419.25 114.43 8.77%Page 151 of 732 A GREAT CITY…FOR GENERATIONS TO COME Pros/Cons of Increase of OLG Allocation Pros: •One time tax relief to property owners Cons: •Does not address capital infrastructure deficit •Potential risk of future tax increases •Limits future infrastructure, economic development and hospital funding with more OLG money tied to operating •Similar precedent as other municipalities that relied on this funding in their operating budget Page 152 of 732 A GREAT CITY…FOR GENERATIONS TO COME Staff Recommendations Staff evaluated options for Council •Staff believe revised draft presented earlier at 1.64% is best •However, if that option is not acceptable Staff recommend Option 2 with a proposed net levy of 0.50% •Staff are not recommending Option 3 Page 153 of 732 F-2019-13 March 19, 2019 REPORT TO: Mayor James M. Diodati and Members of Municipal Council SUBMITTED BY: Finance SUBJECT: F-2019-13 2019 Capital Budget Amendments RECOMMENDATION 1. That Council approve the 2019 Capital Budget as presented on February 26, 2019 with the amendments outlined in this report. 2. That Council approve the Water Meter Replacement Program with expenditures and funding to occur over four years (2019-2022) for a total of $12,128,289. A subsequent report will be presented to Council related to the Water Meter Replacement procurement process. 3. Staff report back with additional capital infrastructure spending once the final OLG payment has been received and reserve reconciliation has been completed. EXECUTIVE SUMMARY Staff have reviewed all of the capital projects and have met in sessions with members of Council that were present to answer any questions and give project details. As a result, staff are recommending a reduction of $705,000 to this submission of the capital budget. These changes were made out of a result of firmer estimates, timeline of being able to complete the project being revisited, as well as the pending Regional review. ANALYSIS/RATIONALE The 2019 draft capital budget was presented to Council on February 26, 2019 with total expenditures of $40,945,920. The following changes totalling a reduction of $705,000 are being recommended, with revised Capital budget worksheets attached where applicable: Page 154 of 732 2 F-2019-13 March 19, 2019 Remove: Project Name Amount 1. Cemetery Master Plan $50,000 2. Recreation and Culture Strategic Plan (2019-2029) $200,000 3. Smart City Pilot Project $300,000 Total $550,000 Modify: Project Name Original Amended 1. Court House & Market Square Demolition $280,000 See #2 and #3 (project split into two) 2. City Hall Courthouse Demolition See #1 $260,000 3. City Market – Park St. Demolition See #1 $70,000 4. Demolition of Old Recreation Building $150,000 $255,000 5. Fire Station 2 McLeod – Asphalt & Fence Replacement $170,000 $147,500 6. City Hall Morrison St. Landscaping $350,000 $25,000 7. Willoughby Town Hall Accessibility $87,500 $75,000 8. Oakes Park Canada Summer Games 2021 Improvements $100,000 $150,000 Total $1,137,500 $982,500 The $705,000 removed from this capital budget submission will be added back to the available funding to be considered in the report to Council on spending the first quarter OLG payment the City will receive in late April. Projects without Funding by Priority list (tab 10) has been amended and attached, updated from $58,993,708 to $59,243,708 including a note about the intended purpose of this listing. The ordering of both the fire tanker and the two (2) 60 foot Transit busses have been deferred for consideration later in 2019. FINANCIAL/STAFFING/LEGAL IMPLICATIONS The followings charts illustrate the changes from the original budget submission to Council on February 26, 2019 and the amended budget submission to Council on March 19, 2019. Page 155 of 732 3 F-2019-13 March 19, 2019 Department Original Amended Fire 650,000 650,000 Municipal Works 31,708,435 31,708,435 Cemeteries & Parks 3,860,700 3,860,700 Transportation Services 2,099,500 2,099,500 Recreation & Culture 235,500 35,500 Building, Planning & Development 1,112,500 907,500 Library 319,000 319,000 Information Systems/General Government 960,285 660,285 Total 40,945,920 40,240,920 Funding Sources Original Amended Transfer from Operating 4,000,000 3,927,500 Transfer from Water 4,730,000 4,730,000 Transfer from Sewer 4,100,000 4,100,000 Transit Gas Tax 210,000 210,000 Federal Gas Tax 2,300,000 2,300,000 Ontario Community Infrastructure 3,345,484 3,345,484 OLG 14,693,226 14,160,726 Debentures 0 0 Reserve Funds 182,000 182,000 Capital Special Purpose Reserve 4,273,408 4,273,408 Development Charges 2,643,722 2,543,722 External Funding (Region CSO, etc) 468,080 468,080 40,945,920 40,240,920 Page 156 of 732 4 F-2019-13 March 19, 2019 CITY’S STRATEGIC COMMITMENT This report is consistent with the following Council strategic commitments: 1. To be financially responsible to the residents of Niagara Falls by practicing prudent fiscal management of existing resources, and by making sound long-term choices that allow core City programs and services to be sustainable now and into the future. 2. To be efficient and effective in our delivery of municipal services and use of resources, and accountable to our citizens and stakeholders. LIST OF ATTACHMENTS 1. City Hall Courthouse Demolition 2. City Market – Park St. Demolition 3. Old Recreation Building Lundy’s Lane 4. Fire Station 2 McLeod – Asphalt Replacement, etc. 5. City Hall Morrison St. Landscaping 6. Willoughby Town Hall Accessibility 7. Oakes Park Canada Summer Games 2021 Improvements 8. Projects Without Funding by Priority Recommended by: Tiffany Clark, Acting Director of Finance Respectfully submitted: Ken Todd, Chief Administrative Officer T. Clark Page 157 of 732 Department BUILDING & PLANNING Priority (1-3)1 Project Name City Hall Court House - Demolition Included in 10 year Capital Plan (y/n) Project I.D. # Project Description Work included: Building Permit, Engineering, Disconnection of services, demolish the City Hall Court house, removal of material, backfill with granular material, top soil, grade and hydro seed Projected Start Date:Apr-19 YEAR YEAR YEAR YEAR YEAR 2019 2020 2021 2022 2023 Opening Balance-Jan 01 (surplus)/deficit - - - - - EXPENDITURES Engineering (tender)(permit)Fees/Design/Stu 5,000 Land/Building/Furniture/ Equipment Construction 200,000 Roads Storm Sewers Water Sanitary Sewers Sitework/Landscaping 10,000 Contingency 20,000 Other (Disconnect Services)25,000 Interest Expense TOTAL EXPENDITURES 260,000 - - - - FUNDING SOURCES Special Purpose Reserves Capital Holding Reserve 260,000 Reserve Fund Transfer from Operating Development Charges Debentures Gas Tax Provincial/Federal Grants External Contributions Interest Earned Other TOTAL FUNDING SOURCES 260,000 - - - - Closing Balance-Dec 31 (surplus)/deficit - - - - - Capital Budget Worksheet 2019 Page 158 of 732 Department BUILDING & PLANNING Priority (1-3)1 Project Name City Market Square - Demolition - Park St.Included in 10 year Capital Plan (y/n) Project I.D. # Project Description Work included: Building Permit, Engineering, Disconnection of services, demolish the City Market, removal of material, backfill with granular material, asphalt Projected Start Date:Apr-19 YEAR YEAR YEAR YEAR YEAR 2019 2020 2021 2022 2023 Opening Balance-Jan 01 (surplus)/deficit - - - - - EXPENDITURES Engineering Fees/Design/Studies 5,000 Land/Building/Furniture/ Equipment Construction 35,000 Roads Storm Sewers Water Sanitary Sewers Sitework/Landscaping 10,000 Contingency 5,000 Other 15,000 Interest Expense TOTAL EXPENDITURES 70,000 - - - - FUNDING SOURCES Special Purpose Reserves Capital Holding Reserve 70,000 Reserve Fund Transfer from Operating Development Charges Debentures Gas Tax Provincial/Federal Grants External Contributions Interest Earned Other TOTAL FUNDING SOURCES 70,000 - - - - Closing Balance-Dec 31 (surplus)/deficit - - - - - Capital Budget Worksheet 2019 Page 159 of 732 Department BUILDING & PLANNING Priority (1-3)1 Project Name Demolition of Old Recreation Building Included in 10 year Capital Plan (y/n) Project I.D. # Project Description Work included: Building Permit, Engineering, Disconnection of services, demolish the Old Rec. Building, removal of material, backfill with granular material, top soil, grade and hydro seed Projected Start Date:Apr-19 YEAR YEAR YEAR YEAR YEAR 2019 2020 2021 2022 2023 Opening Balance-Jan 01 (surplus)/deficit - - - - - EXPENDITURES Engineering (permit) Fees/Design/Studies 10,000 Land/Building/Furniture/ Equipment Construction 200,000 Roads Storm Sewers Water Sanitary Sewers Sitework/Landscaping (Hydro seed)10,000 Contingency 10,000 Other (Diconnect of Services)25,000 Interest Expense TOTAL EXPENDITURES 255,000 - - - - FUNDING SOURCES Special Purpose Reserves Capital Holding Reserve 255,000 Reserve Fund Transfer from Operating Development Charges Debentures Gas Tax Provincial/Federal Grants External Contributions Interest Earned Other TOTAL FUNDING SOURCES 255,000 - - - - Closing Balance-Dec 31 (surplus)/deficit - - - - - Capital Budget Worksheet 2019 Page 160 of 732 Department BUILDING & PLANNING Priority (1-3)1 Project Name Fire Station 2: Asphalt Replacement, Fence Replacement Included in 10 year and Storage Garage Capital Plan (y/n) Project I.D. # Project Description Replacement of Asphalt, Fence and Storage Building at Fire Station 2 Projected Start Date:Apr-19 YEAR YEAR YEAR YEAR YEAR 2019 2020 2021 2022 2023 Opening Balance-Jan 01 (surplus)/deficit - - - - - EXPENDITURES Engineering Fees/Design/Studies 7,500 Land/Building/Furniture/ Equipment Construction 130,000 Roads Storm Sewers Water Sanitary Sewers Sitework/Landscaping Contingency 10,000 Other Interest Expense TOTAL EXPENDITURES 147,500 - - - - FUNDING SOURCES Special Purpose Reserves Capital Holding Reserve Reserve Fund Transfer from Operating 147,500 Development Charges Debentures Gas Tax Provincial/Federal Grants External Contributions Interest Earned Other TOTAL FUNDING SOURCES 147,500 - - - - Closing Balance-Dec 31 (surplus)/deficit - - - - - Capital Budget Worksheet 2019 Page 161 of 732 Department BUILDING & PLANNING Priority (1-3)1 Project Name City Hall Morrison Building- Landscaping Included in 10 year Capital Plan (y/n) Project I.D. # Project Description New Landscaping around the new Morrison Building Projected Start Date:Apr-19 YEAR YEAR YEAR YEAR YEAR 2019 2020 2021 2022 2023 Opening Balance-Jan 01 (surplus)/deficit - - - - - EXPENDITURES Engineering Fees/Design/Studies - Land/Building/Furniture/ Equipment Construction 25,000 Roads Storm Sewers Water Sanitary Sewers Sitework/Landscaping Contingency - Other Interest Expense TOTAL EXPENDITURES 25,000 - - - - FUNDING SOURCES Special Purpose Reserves Capital Holding Reserve 25,000 Reserve Fund Transfer from Operating Development Charges Debentures Gas Tax Provincial/Federal Grants External Contributions Interest Earned Other TOTAL FUNDING SOURCES 25,000 - - - - Closing Balance-Dec 31 (surplus)/deficit - - - - - Capital Budget Worksheet 2019 Page 162 of 732 Department BUILDING & PLANNING Priority (1-3)1 Project Name Willoughy Town Hall - Accessibility Ramp Included in 10 year Capital Plan (y/n) Project I.D. # Project Description Construction accomodation for new FAD compliance barrier free entry to the building: Work will include: Site work asphalt, landscaping, wood ramp, demolition of existing window, and conversion to a door, power door and security system. Projected Start Date:Apr-19 YEAR YEAR YEAR YEAR YEAR 2019 2020 2021 2022 2023 Opening Balance-Jan 01 (surplus)/deficit - - - - - EXPENDITURES Engineering Fees/Design/Studies 8,000 Land/Building/Furniture/ Equipment Construction Wood Ramp 20,000 Walkway to ramp 10,000 Demo/Door Opening/ Entry System 10,000 Asphalt Parking Lot Modification 15,000 Paint 10,000 Sitework/Landscaping Contingency 2,000 Other Interest Expense TOTAL EXPENDITURES 75,000 - - - - FUNDING SOURCES Special Purpose Reserves Capital Holding Reserve 75,000 Reserve Fund Transfer from Operating Development Charges Debentures Gas Tax Provincial/Federal Grants External Contributions Interest Earned Other TOTAL FUNDING SOURCES 75,000 - - - - Closing Balance-Dec 31 (surplus)/deficit - - - - - Capital Budget Worksheet 2019 Page 163 of 732 Department CEMETERIES & PARKS Priority (1-3)1 Project Name Oakes Park Canada Summer Games 2021 Park Improvements Included in 10 year y Capital Plan (y/n) Project I.D. #New Project Description For the upcoming Canada Summer Games, various improvements needed to Ball Diamond #1 and park. Dugouts, drainage, fencing, and other improvements Projected Start Date:Q2 2019 YEAR YEAR YEAR YEAR YEAR 2019 2020 2021 2022 2023 Opening Balance-Jan 01 (surplus)/deficit - - - - EXPENDITURES Engineering Fees/Design/Studies 50,000 Land/Building/Furniture/ Equipment Construction Roads Storm Sewers Water Sanitary Sewers Sitework/Landscaping 100,000 Contingency Other Interest Expense TOTAL EXPENDITURES 150,000 - - - - FUNDING SOURCES Special Purpose Reserves Capital Holding Reserve 150,000 Reserve Fund Transfer from Operating Development Charges Debentures Gas Tax Provincial/Federal Grants External Contributions Interest Earned Other TOTAL FUNDING SOURCES 150,000 - - - - Closing Balance-Dec 31 (surplus)/deficit - - - - - Capital Budget Worksheet 2019 Page 164 of 732 Fire Priority 1 Station 7 7,475,000 Priority 2 Kitchen Renovations - Station 1 65,000 7,540,000$ Municipal Works Priority 1 Armoury Street Sewer Separation - Victora to Crysler 100,000 Brooks Street Watermain Replacement 436,200 Buchner Place Sewer Separation & Parking Lot Improvements 106,700 Chippawa Pkwy Culvert - Rehabilitation Design/Construction 288,000 Detenbeck Road Bridge - Replacement (Design)45,000 Dock Street - Little Mississippi Drain Diversion Channel 65,000 Drummond Road Reconstruction - Phase 1 4,398,300 Drummond Road Reconstruction - Phase 2 279,800 Drummond Road Improvements (Hydro Corridor to McLeod Rd.)125,000 Eldorado Ave. Storm Sewer & Rideau St. Watermain 1,410,200 Elm Street Sewer Separation 68,800 Fleet Equipment Replacement 700,000 Front Street Parking Bay 30,000 Garner Road - Construction 3,231,000 George & Fraser St. Sewer Separation EA 100,000 Homewood Ave. Sewer Separation 66,000 Huggins Street Sewer Separation - Design 250,000 Huron Street Road Reconstruction 89,000 Kitchener Street Sewer Separation - Design 50,000 Koabel Road Bridge - Rehabilitation Design 75,000 Major Donald Dell Bridge -Rehabilitation Design 75,000 Maple Street Sewer Separation 114,800 Marshall Road Bridge -Replacement (Design)12,000 Mewburn Road Reconstruction (Design)175,000 Morrison Street & Drummond Road Intersection Improvements 55,000 Ort Road Bridge - Replacement (Design)15,000 Peer, Grey, Allendale, Implementation Plan 130,000 Portage Road & Prospect Street Sewer Separation 264,400 Portage Road - Thorold Stone Road to Gallinger Street 100,000 Queen Street Streetscape Revitilization - Phase 2 Lighting 80,000 Replace Fuel Tanks at Service Centre 400,000 Road Rehabilitation 500,000 Roger Crescent Road Resurfacing & Sidewalk 75,000 Ross Street Sewer Separation - Design 85,000 Royal Manor Drive Bridge - Design 100,000 Sidewalk Replacement 300,000 Sinnicks Ave. & Silverwood Cres. Sewer Separation - Design 140,000 South Niagara Falls Inflow & Infiltration Remedial Action Program 300,000 St. James Avenue Sewer Separation 1,110,000 City of Niagara Falls 2019 Capital Budget Projects Without Funding by Priority Note: This list is intended to illustrate the projects requested but not being proposed for funding in any given year. Projects may be included on this list for a number of reasons, including but not limited to, lesser overall Corporate priority, not shovel ready, unable to be completed within the year, scope needs to be better defined or estimate is too preliminary and needs refining. Page 165 of 732 City of Niagara Falls 2019 Capital Budget Projects Without Funding by Priority St. Peter Avenue Sewer Separation 790,000 Surface Treatment 250,000 SWM Pond Assessment & Cleanout Program 90,000 Sanitary Network State of Good Repair Program - Year 1 1,800,000 Sanitary Sewer Replacement Program - 2019 150,000 Schisler Road Bridge - Rehabilitation Design 95,000 Silvertown Area Functional Servicing Assessment Study 150,000 Valley Way Road Widening 2,153,900 Victoria Avenue Bridge - Assessment 65,000 Watermain Replacement Program - 2019 150,000 Whirlpool Road Reconstruction & Trail Connection 300,000 Wilinger Street Watermain Replacement - Design & Construction 555,000 Willodell Road Bridge - Rehabilitation Design 90,000 Windermere Road Watermain Replacement & New Sidewalk 1,069,200 Young & Hopf-Wagner Municipal Drains 250,000 Priority 2 Beck Road Bridge - Replacement 2,625,000 Fence Replacement - Service Centre Yard 15,000 Frances Ave. Sewer Separation - Design 210,000 Guide Rail Replacement 46,508 Mayfair Drive Sewer Separation - Design & Construction 310,000 Sanitary Network Condition Assessment (Year 3)500,000 Third Bulk Water Station South End 350,000 27,959,808$ Cemetery Priority 1 Demolition & Redevelopment of Aging Facilities at LL Cemetery 550,000 Cemetery Master Plan 50,000 Installion of a Modularium in Maple Grove Columbarium Garden 270,000 870,000$ Parks Priority 1 Chippawa Floating Dock 90,000 EE Mitchelson Park Site Lighting Improvements 215,000 Glengate Park Improvements - Trails 75,000 Kalar Park Building Expansion & Park Improvements 50,000 Kalar Road Sports Park Reconstruction 860,000 King Eddy Parking Lot Fencing Improvement 50,000 Lundy's Lane Battlefield Improvements 195,000 Lundy's Lane OPG Parkette Design Development 80,000 Niagara Falls Rowing Club Facility Expansion 35,000 N.S. & T. Trail Stage 1 Improvement Project (Kalar to Garner Rd.) 50,000 N.S. & T. Trail Stage 2 Improvement Project (Kalar to Garner Rd.) 100,000 Oakes Park Track Improvements 745,000 Robert Keighan Park Fencing Replacement 115,000 Stamford Green Landscape Improvements 27,000 Walker Greenspace Woodlot Conservation 75,000 2,762,000$ Page 166 of 732 City of Niagara Falls 2019 Capital Budget Projects Without Funding by Priority Transportation Priority 1 CAD AVL Replacement & Upgrade Program 10,000 Clever Devices Bus-in-Box 25,000 Traffic Signal - Component Replacements 200,000 Automotive Lift 40,000 Priority 2 Municipal Lot Entrance Sign Replacement Project 80,000 Onboard Routers 50,400 Tennant T20 heavy-duty Industrial Scrubber 80,000 Priority 3 Traffic Signal - LED Conversion 48,000 533,400$ Recreation & Culture Priority 1 Battle Ground Hotel Roof 40,000 Buck Hinsperger - Chippawa Pool Recirculation System 117,000 Cultural Hub & Farmer's Market Construction 10,000,000 Gale Centre Outdoor Storage Building & Foundation 90,000 MacBain Community Centre Parking Lot - Phase 1 100,000 Pylon Sign Project - MacBain Community Centre & Millenium Clock 50,000 Strategic Plan (2019-2029)200,000 Priority 2 Gale Centre Epoxy Floor Repairs 25,000 10,622,000$ Building Priority 1 City Hall - Interior Office Space Planning Design 30,000 City Hall - Main & Second Floor Washroom Modernization 370,000 Fire Station 2 Fence Replacement 66,000 Fire Station 3 Fence Replacement 66,000 Priority 2 City Hall LED Lighting Replacement 33,000 Priority 3 Planning Department Accessible Counter 27,000 592,000$ Library Priority 1 Stamford Branch - Phase 2 760,000 Priority 2 Chippawa Renovation or Relocation 2,400,000 Fencing - Victoria Ave. 20,000 Maker Equipment 54,000 Oakes Room Renovations 13,000 Priority 3 Book Mobile 200,000 Expansion of Community Centre 227,500 Novel Branch - Cultural Centre 40,000 Pickup Lockers - Cultural Centre 40,000 RFID Shelving Unit 30,000 Stamford Property Acquistion 2,800,000 Victoria Ave. Renovations 1,000,000 7,584,500$ Page 167 of 732 City of Niagara Falls 2019 Capital Budget Projects Without Funding by Priority Information Systems/General Government Priority 1 Additional Gale Centre Cameras (Recreation & Culture)20,000 Chippawa Arena Cameras (Recreation & Culture)20,000 Info SWMM and WATER (Software) (Municipal Works)50,000 Transit Bus HD Video Camera Systems 600,000 Video Surveillance Equipment (Bus Terminal & HUBs) (Transit)25,000 CAD AVL Monitors - Dispatch Office 5,000 Priority 2 Sinirji Monitors for Station 2 - 6 Bays (Fire)20,000 Wireless Access Point - Morrison Dorchester HUB 20,000 Priority 3 Audio Visual Upgrades (Information Systems)20,000 780,000$ Total of All Projects 59,243,708$ Page 168 of 732 Department IS & GENERAL GOVERNMENT Priority (1-3) Project Name Niagara District Airport Commission Included in 10 year Capital Plan (y/n) Project I.D. # Project Description City portion - 2019 Capital request Projected Start Date: YEAR YEAR YEAR YEAR YEAR 2019 2020 2021 2022 2023 Opening Balance-Jan 01 (surplus)/deficit - - - - - EXPENDITURES Engineering Fees/Design/Studies Land/Building/Furniture/ Equipment Construction Roads Storm Sewers Water Sanitary Sewers Sitework/Landscaping Contingency Other 120,285 Interest Expense TOTAL EXPENDITURES 120,285 - - - - FUNDING SOURCES Special Purpose Reserves Capital Holding Reserve 120,285 Reserve Fund Transfer from Operating Development Charges Debentures Gas Tax Provincial/Federal Grants External Contributions Interest Earned Other TOTAL FUNDING SOURCES 120,285 - - - - Closing Balance-Dec 31 (surplus)/deficit - - - - - Capital Budget Worksheet 2019 Page 169 of 732 PBD-2019-12 March 19, 2019 REPORT TO: Mayor James M. Diodati and Members of Municipal Council SUBMITTED BY: Planning, Building & Development SUBJECT: PBD-2019-12 Lundy’s Lane Community Improvement Plan (CIP) - Proposed Residential Incentive Program RECOMMENDATION It is recommended that the City initiate an amendment to the Lundy’s Lane Community Improvement Plan to consider residential uses under the Tax Increment Based Grant Incentive and to add 5873 Brookfield Avenue to the Improvement Area Boundary under By-law No. 2018-31. EXECUTIVE SUMMARY In August of 2018, City Council directed Staff to amend the Lundy’s Lane Community Improvement Plan (CIP) to provide a funding incentive for any conversion from commercial to full residential. Currently, the adaptive reuse grant and the tax-increment based grant can only be applied for conversions of vacant or commercial buildings to mixed uses only (residential on upper stories with commercial use on the lower level). In addition, Council directed that 5873 Brookfield Avenue be included in the boundaries of the Lundy’s Lane CIP. The change to an existing incentive program and the CIP Boundary require an amendment to the CIP. Amendments to a CIP are subject to the same notice and public meeting provisions under the Planning Act as an amendment to the Official Plan. BACKGROUND Lundy’s Lane Community Improvement Plan A Community Improvement Plan is a statutory document prepared under the Planning Act used to stimulate investment in private property. Its purpose is to encourage the beautification and rehabilitation through loans or grant to private properties where a need has been identified through analysis. The guiding principles that were adopted through the Lundy’s Lane CIP were: to continue to function as a key tourism destination and corridor; a high quality, attractive corridor, balanced transportation infrastructure, support economic viability through mixed use development and integrate history and sense of place. Three Financial Incentives created under these guiding principles are: Page 170 of 732 2 PBD-2019-12 March 19, 2019 • A Commercial Façade, Landscaping and Property Improvement Grant – to improve aesthetics and pedestrian experiences; • An Adaptive Reuse and Motel Revitalization Grant – to promote economic flexibility while maintaining the corridor as a focus of tourism and commercial uses. This is specifically aimed at uses such as motels and certain multi-storey buildings which demonstrate the greatest need for intervention for such eligible costs related to meeting property standards. Upper stories of existing buildings are eligible for conversions to residential units but must be part of a mixed use building with an active ground floor commercial use); and • A Tax Increment Based Grant – to promote development of vacant lands, redevelopment or other major property improvements for projects which are in line with the mixed use vision of the CIP. The Lundy’s Lane BIA was involved throughout all stages of the Community Improvement Plan providing input on the needs within the area as well as what is envisioned over the long term for the corridor. The inclusion of an incentive for residential only development was discussed during the process but ultimately was not supported. There was concern that residential development could be disruptive to the intended vision of Lundy’s Lane, which is considered an important east-west entry into the City, as a viable and vibrant commercial corridor. ANALYSIS/RATIONALE The Lundy’s Lane CIP Area is limited to properties that front onto Lundy’s Lane between Drummond Road and Beechwood Road. Council has directed staff to include a property at 5873 Brookfield Avenue within the CIP improvement Area Boundary. Until recently, the property at 5873 Brookfield Avenue contained a hotel and it was recently rezoned to permit a 3 storey, 18 unit apartment building. It was noted that the property continues to be part of the Lundy’s Lane Business Improvement Area. An amendment to By-law No. 2018-31 which identifies the CIP Improvement Plan Area is required to add the lands. With the exceptions of two lots, the properties located with the CIP Area are designated Tourist Commercial in the Official Plan. The focus of the Tourist Commercial designation is on tourism related uses but it does allow residential development in mixed or stand - alone buildings as long as the building does not interrupt the continuity of the existing tourist commercial corridor or as part of multiple use buildings where commercial uses provide a pedestrian presence along the street. Staff investigated 3 (three) options to implement Council’s request for funding for full residential development or redevelopment. Option 1 – Modification to the Adaptive Reuse and Motel Revitalization Grant The Adaptive Reuse and Motel Revitalization Grant Incentive is specifically directed at commercial buildings, such as motels and certain multi-storey buildings, that are in greatest need of building improvements to bring them up to meet property standards. The Page 171 of 732 3 PBD-2019-12 March 19, 2019 uses supported through this incentive are commercial and mixed use (commercial with residential on upper stories). This program is aimed directly at commercial revitalization and a modification to a residential only use would not be consistent with the intent of the incentive. This option is not supported by Staff. Option 2 – Modification to the Tax Increment Based Grant (TIF) The Tax Increment Based Grant (TIF) may be applied to infill developments on vacant lots but is specifically directed towards the provision of a mixed use or commercial development. The definition of mixed use develo pment for this incentive includes residential uses on upper stories to commercial development as well as residential development in the rear portion of lots with commercial uses fronting onto Lundy’s Lane (e.g. an apartment or townhouses behind a motel or commercial mall). Since this program is based on an increase in tax assessment, a change in use from commercial to residential would only be beneficial if the assessment value is increased due to development and it is expected that an increase in assessment would most often accompany high density development. The Official Plan permits residential development within the Tourist Commercial designation provided that the building does not interrupt the continuity of the existing tourist commercial corridor. The Plan also identifies Lundy’s Lane, west of Montrose Road as an intensification corridor and recognizes the opportunity for high density residential development. Consequently, a revision to the TIF Incentive to provide for stand -alone residential development on the basis that it will support higher density development and, as such, meet the intensification policies of the Official Plan and support the commercial function of Lundy’s Lane can be supported. A simple amendment to this incentive program can be made to allow residential development without a commercial component and is the option preferred by Staff. It should be noted that a change from commercial to residential uses only must be implemented through a zoning by-law amendment in compliance with the Official Plan. The design of residential development will need to be consistent with the Lundy’s Lane Urban Design Guidelines as per the Community Improvement Plan and Incentive Program requirements. Option 3 – The Introduction of a New Incentive Program for Residential Use Staff also considered the option of creating a new incentive program under the CIP for stand-alone residential uses similar to the Downtown and Historic Drummondville CIP’s Residential Loan Program. The background reports for these CIPs identified the n eed to attract residents to support the vacant commercial buildings. In contrast, the Lundy’s Lane background reports noted the existing residential development north and south of Page 172 of 732 4 PBD-2019-12 March 19, 2019 Lundy’s Lane already support those commercial properties facing onto Lundy’s Lane and concluded that that specific programs for residential development were not required. Further, the Lundy’s Lane BIA did not support residential loan programs for the Lane. A new incentive program would require a new analysis of the needs of the CIP area and the financial implications of providing an incentive for a residential only use. Such an incentive would also need to identify where such funding would achieve the most desirable impact to benefit Lundy’s Lane. A revision to the vision and d irection of the CIP would be required to include such a program. Option 3 is not supported by Staff as a new residential loan program would be in contrast to the background studies and approved vision for the Lundy’s Lane CIP – a document which has been in effect for less than a year. Summary Staff prefer Option 2, a revision to the existing TIF to implement the direction of Council program based on the discussion above and on the following: • Amendment Process: The revision of the existing TIF program would involve minor wording changes to the CIP as well as the Incentive Program Guide and Application. The creation of a new loan program would require a complete review of the intent and vision of the CIP as well as the addition of a new section to the Plan assessing and providing the base of the Program. • Budgeting: A tax-increment base incentive is calculated as a percentage of the increase in taxes due to supplemental assessment and is therefore not part of the dedicated funding under the grant programs. It will not re-direct budgeted funds from the other existing programs under the CIP. • Regional Support: The Niagara Region does not provide matching funding for the Lundy’s Lane CIP incentives while they are completing a review of their own CIP programs. City Staff have asked Regional Council to reconsider the funding however the response has been that funding will be considered upon completion of their review. CIP Amendment Process Section 5.4 of the Lundy’s Lane CIP states that an amendment to the CIP is required to delete or add a new financial incentive program. An amendment is also required to modify, delete or add to the vision or guiding principles. Amendments are subject to the same notification and public meeting provisions as an amendment to the Official Plan. Although the Ministry of Municipal Affairs and Housing is not the approval authority for a CIP amendment, they must be circulated the amendment for review. Page 173 of 732 5 PBD-2019-12 March 19, 2019 The Lundy’s Lane Community Improvement Plan Area Boundary was designated under By-law No. 2018-31. An amendment to the By-law is required to add 5873 Brookfield Avenue to the designated area. FINANCIAL/STAFFING/LEGAL IMPLICATIONS In 2018, the Region of Niagara initiated a review of their matching contributions to local Municipalities through CIP Incentive Programs. In late 2018, Regional Council decided to continue to match funding for existing CIPs but chose not to provide funding to those amendments or new CIPs approved after March 2018 until the completion of their review. At this time there is no Regional funding of the Lundy’s Lane CIP. Summary of Recommendations It is recommended that: • The City initiate the amendment process to the Lundy’s Lane Community Improvement Plan and its Tax Increment Based Grant Incentive program to add stand-alone residential development as outlined in Appendix A and Appendix B; and to add 5873 Brookfield Avenue to the designated CIP Plan Area under By -law No. 2018-31. LIST OF ATTACHMENTS Appendix A - Lundy’s Lane Community Improvement Plan – excerpt with possible amending wording. Appendix B - Lundy’s Lane Community Improvement Plan, Tax Increment -Based Grant Application Guide – possible amendments. Recommended by: Alex Herlovitch, Director of Planning, Building & Development Respectfully submitted: Ken Todd, Chief Administrative Officer F.Berardi:cr Attach. S:\PDR\2019\PBD-2019-12, Lundy's Lane CIP, Proposed Residential Incentive Program.docx Page 174 of 732 Page 175 of 732 Page 176 of 732 Page 177 of 732 Page 178 of 732 Page 179 of 732 Page 180 of 732 March 19, 2019 Mayor Jim Diodati & Members of City Council City of Niagara Falls 6310 Queen Street Niagara Falls, ON L2E 6X5 Dear Mayor Diodati & Members of City Council, Re: City of Niagara Falls – PBD 2019-12 - LLCIP – Proposed Residential Incentive Program Recommendation from City Planning, Building & Development It is recommended that the City initiate an amendment to the Lundy’s Lane Community Improvement Plan to consider residential uses under the Tax Increment Based Grant Incentive and to add 5873 Brookfield Avenue to the Improvement Area Boundary under By-law No. 2018-31 Position of Lundy’s Lane BIA The Lundy’s Lane BIA is in complete support of adding 5873 Brookfield Avenue to the LLCIP Boundary Area as this property is part of the LLBIA Boundary and this was an unfortunate oversight in the original LLCIP Document. The Lundy’s Lane BIA is a strong proponent of residential development/intensification along the Lundy’s Lane Corridor as laid out in the Urban Design Guidelines that are part of the Lundy’s Lane CIP. As outlined in the Staff Report, ‘The Official Plan permits residential development within the Tourist Commercial designation provided that the building does not interrupt the continuity of the existing tourist corridor.’ Specifically, 3.1 of the Official Plan ‘envisions mixed-use development that includes pedestrian scaled and oriented building with at grade retail / commercial uses, improved streetscape quality along property edges, and higher density residential forms.’ The Lundy’s Lane BIA is in complete support of Option 2 – Modification to the Tax Increment Based Grant (TIF) to incentivize residential development/intensification provided that: The incentive includes ‘residential uses on upper stories to commercial development as well as residential development in the rear portion of lots with commercial uses fronting onto Lundy’s Lane’ Stand-alone residential development does not front onto Lundy’s Lane. Stand-alone residential can front a side street from Lundy’s Lane (present or future) as long as it is part of the updated LLCIP Boundary Area as proposed. The Lundy’s Lane BIA appreciates all the hard work of Staff and Council in helping shape Lundy’s Lane into a commercially vibrant and pedestrian friendly neighbourhood. Page 181 of 732 Please advise as to how the LLBIA can further assist in the process. Best Regards, David Jovanovic Tish DiBellonia Project Administrator, Chair, Lundy’s Lane BIA Lundy’s Lane BIA 905-401-8247 905-371-8579 Page 182 of 732 PBD-2019-13 March 19, 2019 REPORT TO: Mayor James M. Diodati and Members of Municipal Council SUBMITTED BY: Planning, Building & Development SUBJECT: PBD-2019-13 Exemption Request to 2-Year Waiting Period For Minor Variance South Side of Mountain Road Terravita Subdivision, Plan 59M-467 Agent: ACK Architects c/o Michael D. Allen Owner: Kenmore Homes (Niagara Falls) Inc. RECOMMENDATION That subject to subsection 45(1.4) of the Planning Act, 1990 R.S.O., Council consider passing the resolution on tonight’s agenda to grant an exemption to the 2-year waiting period for minor variances and thereby allow Kenmore Homes to file an application to the City’s Committee of Adjustment for the Terravita subdivision. EXECUTIVE SUMMARY The Smart Growth for Our Communities Act, 2015 was passed in the Ontario legislature and received Royal Assent on December 3, 2015. The Act amended the Planning Act by establishing a 2-year waiting period between an applicant-initiated site-specific rezoning of a property and a minor variance application. The intent of the new 2-year waiting period is to provide greater control to Council which will determine whether it is appropriate to alter recent zoning by-laws through the minor variance process. The Planning Act, 1990 R.S.O. provides Council with the ability to permit privately- initiated applications to the Committee of Adjustment for minor variances by passing a resolution. A resolution can relate to site-specific applications, a class of applications, or applications generally. If Council allows an application to the Committee of Adjustment, it would still be subject to all the normal Planning Act requirements for a public hearing, notice and appeal rights. Council’s decision to permit a privately-initiated application would simply mean that they are satisfied that the zoning regulations can be reviewed and varied by the Committee of Adjustment. Kenmore Homes is requesting Council to consider passing a resolution that would allow them to file an application to the City’s Committee of Adjustment in regard to the construction of dwellings in the Terravita subdivision. Council approved the zoning for the subdivision in 2018 and the subdivision was registered in January 2019. Page 183 of 732 2 PBD-2019-13 March 19, 2019 BACKGROUND Proposal In 2017, Kenmore Homes filed applications to subdivide 5.15 hectares of land located on the south side of Mountain Road, between St. Paul Avenue and Colangelo Drive into lots for single detached dwellings and to amend the City’s Zoning By-law No. 79-200 (AM- 2017-018) to establish land use regulations for the construction of dwellings on the lots. Refer to Schedule 1 to locate the subject lands. Council approved the subdivision and the requested zoning amendment for a site specific Residential 1E Density (R1E) zone. Amending By-law No. 2018-24 was passed by Council on February 27, 2018. The Terravita subdivision providing 80 lots for single detached dwellings was registered in January of this year. The plan of subdivision is illustrated on Schedule 2. Kenmore Homes recently finalized the designs of the dwellings they wish to build on the lots. The dwellings include roofed-over one storey porches that count as lot coverage. The dwellings together with the porches exceed the allowable maximum lot coverage by 5%. To allow this change, the applicant would need to apply for a minor variance from this regulation through the City’s Committee of Adjustment. In order to request the City’s Committee of Adjustment to consider the desired variance, the applicant requires Council to pass a resolution granting an exemption to the 2-year waiting period. Planning Change The Smart Growth for Our Communities Act, 2015 was passed in the Ontario legislature and received Royal Assent on December 3, 2015. The Act amended the Planning Act by establishing a 2-year waiting period for minor variance applications. This means minor variance applications are not permitted for two years following a privately-initiated site- specific rezoning of a property. The intent of the new 2-year waiting period is to provide greater control to Council to prevent zoning provisions that Council determined to be appropriate from being reversed or altered through the minor variance process for 2 years. Notwithstanding the 2-year waiting period for minor variances, subsection 45(1.4) of the Planning Act, 1990 R.S.O. provides Council with the ability to allow privately-initiated applications for minor variances by passing a resolution. If Council allows a variance application to proceed, it would still be subject to all the normal Planning Act requirements for a public hearing, notice and appeal rights. Council’s decision to permit privately-initiated applications would simply mean that they are satisfied that the zoning regulations it implemented can be reviewed and varied by the Committee of Adjustment. ANALYSIS Kenmore Homes is requesting Council to consider passing a resolution that would permit them to request the City’s Committee of Adjustment to vary a zoning regulation that was approved for the subdivision. The variance application that Kenmore Homes wishes to pursue would alter the regulation for maximum lot coverage. Page 184 of 732 3 PBD-2019-13 March 19, 2019 Staff note one year has already passed since the site specific zoning was approved and is of the opinion that there would be no benefit to maintain the balance of the 2 year waiting period before the filing of a minor variance application in this case. When Council established the site specific R1E-1055 zoning on the subject lots it did so with the intent of allowing detached dwellings to be built that covered 50% of each lot. The developer has finalized their building designs and wishes to construct dwellings with roofed-over one storey porches in the rear yards that would cover up to 55% of each lot. A resolution is included in tonight’s Council agenda. Should Council adopt the resolution, the owner will be able to make their request to the Committee of Adjustment for the desired variance. The standard Planning Act procedures for notification, public hearing and satisfying the four tests would apply to the minor variance application. In 2017, Council granted a similar request from Mountainview Homes which permitted them to pursue a minor variance for the Oldfield Estates Phase 4, vacant land condominium. CITY’S STRATEGIC COMMITMENT Removal of the 2-year waiting period will allow the developer to file an application with the City’s Committee of Adjustment and expedite the request in an efficient time period. LIST OF ATTACHMENTS Schedule 1 – Location Map Schedule 2 – Terravita Plan of Subdivision Recommended by: Alex Herlovitch, Director of Planning, Building & Development Respectfully submitted: Ken Todd, Chief Administrative Officer K.Mech:mb Attach. S:\PDR\2019\PBD-2019-13, Two- Year Waiting Period Exemption Request.docx Page 185 of 732 4 PBD-2019-13 March 19, 2019 SCHEDULE 1 Page 186 of 732 5 PBD-2019-13 March 19, 2019 SCHEDULE 2 Page 187 of 732 The City of Niagara Falls, Ontario Resolution March 19, 2019 Moved by: Seconded by: WHEREAS the Planning Act, 1990 R.S.O. establishes a 2-year waiting period for minor variance applications which means minor variance applications are not permitted for two years following an applicant-initiated site specific rezoning of a property; and WHEREAS the intent of the 2-year waiting period is to provide greater control to municipalities, prevent zoning provisions that Council determines to be appropriate from being reversed or altered through the minor variance process for 2 years, and to increase stability by affording municipalities the ability to implement site specific zoning by-laws; and WHEREAS notwithstanding the 2-year waiting period for minor variances, subsection 45(1.4) of the Planning Act, 1990 R.S.O. provides municipalities the ability to permit privately-initiated applications for minor variances by passing a resolution; and WHEREAS Kenmore Homes requested Council to consider passing a resolution that would permit them to file an application to the City’s Committee of Adjustment in regards to applicant-initiated site specific By-law No. 2018-24 that was passed by Council a year ago; and WHEREAS Council determined that a minor variance that would permit Kenmore Homes to vary the lot coverage regulation to accommodate dwellings with roofed-over one storey porches in the Terravita Subdivision, does not undermine Council’s original intention when it passed By-law No. 2018-24. THEREFORE BE IT RESOLVED that subject to subsection 45(1.4) of the Planning Act, 1990 R.S.O. Council consents to an exemption to the 2 -year waiting period for minor variances and thereby allows Kenmore Homes to file an application to the City’s Committee of Adjustment for the development of the Terravita plan of subdivision that is regulated by By-law No. 2018-24. AND The Seal of the Corporation be hereto affixed. WILLIAM G. MATSON JAMES M. DIODATI ACTING CITY CLERK MAYOR Page 188 of 732 TERRAVITA DEVELOPMENT PROPOSED MINOR VARIANCE TO INCREASE LOT COVERAGE TO ALLOW FOR MORE COMFORTABLE REAR TERRACES Page 189 of 732 TERRAVITA DEVELOPMENT –SITE MAPPage 190 of 732 TERRAVITA DEVELOPMENT –PROPOSAL 80 LOTS (R1E ZONE) RESIDENTIAL SINGLE FAMILY 1E DENSITY ZONE MAX. LOT COVERAGE –50% PROPOSED VARIANCE TO INCREASE LOT COVERAGE FOR THE TERRAVITA DEVELOPMENT BY 5 % TO ALLOW FOR MORE COMFORTABLE REAR TERRACES TERRAVITA DEVELOPMENT –PROPOSAL Page 191 of 732 TERRAVITA DEVELOPMENT –THE RUSCELLO STREETPage 192 of 732 TERRAVITA DEVELOPMENT –THE CRESTASTREET COVER TARRACEPage 193 of 732 TERRAVITA DEVELOPMENT –THE BACCASTREETPage 194 of 732 TERRAVITA DEVELOPMENT –THE GRANITOSTREETPage 195 of 732 TERRAVITA DEVELOPMENT –THE PRATOSTREETPage 196 of 732 TERRAVITA DEVELOPMENT –THE TRAMONTO STREETPage 197 of 732 TERRAVITA DEVELOPMENT Page 198 of 732 MW-2019-07 March 19, 2019 REPORT TO: Mayor James M. Diodati and Members of the Municipal Council City of Niagara Falls, Ontario SUBMITTED BY: Municipal Works SUBJECT: MW-2019-07 Municipal Drinking Water Licence Renewal and Summary Report RECOMMENDATIONS 1. That City Council, as Owners of the Niagara Falls Water Distribution System, endorse the Drinking Water Quality Management System Operational Plan. 2. That City staff be authorized to make the appropriate application to renew the City’s Municipal Drinking Water Licence. 3. That the City of Niagara Falls Drinking Water System Summary Report and Drinking Water Quality Management System Management Review be received and filed. EXECUTIVE SUMMARY In accordance with the Safe Drinking Water Act, 2002 (the Act), the City of Niagara Falls (the City) is required to re-apply for its Municipal Drinking Water Licence every five years. Annually under the Act Council, as Owner of the Drinking Water System, is required to receive and publish an Annual Summary Report prior to March 31st each calendar year. This report provides technical data regarding the system’s performance . The purpose of this report is to remain compliant with the Act and to maintain the City’s Municipal Drinking Water Licence which permits the Municipality to operate a drinking water system. An overview of the licensing program will be presented to Council at a later date. BACKGROUND On February 25, 2014, Council endorsed MW-2014-05 DWQMS Operational Plan and Municipal Drinking Water Licence Renewal {DWQMS - Drinking Water Quality Management System}. This report authorized staff from the City of Niagara Falls (the Page 199 of 732 - 2 - MW-2019-07 City) to re-apply for the City’s Municipal Drinking Water Licence. The City’s DWQMS Operational Plan is attached for information. The City must apply for Licence renewal every five years. The City’s Licence will expire in September 2019; however, the application must be submitted six months prior to expiry. Council, as required under the Act, is to be provided annually with the Niagara Falls Drinking Water System Summary Report and a DWQMS Review. The City’s Water Distribution System Annual Summary Report and 2018 DWQMS Management Review have been attached for information. An overview of the licensing program will be presented to Council at a later date. ANALYSIS/RATIONALE Over the past five years the City’s quality management system, which is the foundational piece of the Province’s Municipal Drinking Water Licensing Program, has been accredited by NSF International and has been audited by both internal and external auditors to ensure conformance with the Provinces Drinking Water Quality Management Standard. In addition to ensuring accreditation of the DW QMS, annual Provincial inspection occurs to ensure compliance with the Act. In 2018 the City received a compliance rating of 100% during the Ministry of the Environment, Conservation and Parks (MECP) annual inspection. The City also received a 100% conformance rating of the Drinking Water Quality Management Standard by NSF International during the 2018 external audit. The aforementioned audits and inspections act as checks and balances to ensure all drinking water meets or exceeds the Provincial standards. LEGAL IMPLICATIONS Submission of the DWQMS Operational Plan and appropriate applications enable the City to maintain its Drinking Water Works Permit and Municipal Drinking Water Licence. Revocation of the permit and licence prohibits the City from operating its own Drinking Water System. Additionally, revocation subjects the Drinking Water System Owner, Top Management and QMS Representative to charges and fines under the Act. As previously reported to Council, Section 19 of the Act came into force. Section 19, entitled, “Standard of Care, Municipal Drinking Water System”, states the following: Page 200 of 732 - 3 - MW-2019-07 “The Owner and/or each person on behalf of the Municipality that oversees the operating authority or exercises decision making authority over the system must exercise the level of care, diligence and skill in respect of a municipal drinking water system that a reasonable prudent person would be expected to exercise in a similar situation .” Section 19 has been attached for your reference and will be discussed further during the presentation to Council later this year. CITY’S STRATEGIC COMMITMENT This report is to ensure adherence to Provincial Legislation and is consistent with the Council’s strategic commitment to continually monitor the efficiency and effectiveness of the City’s operations. LIST OF ATTACHMENTS 1. DWQMS Operational Plan 2. City of Niagara Falls Water Distribution System Annual Summary Report 3. 2018 DWQMS Management Review 4. Section 19 Standard of Care, Municipal Drinking Water System Recommended by: Livia McEachern, Acting Director of Municipal Works Respectfully submitted: Ken Todd, Chief Administrative Officer James Sticca Page 201 of 732 City of Niagara Falls Water Distribution System Page 202 of 732 Page 203 of 732 CITY OF NIAGARA FALLS DRINKING WATER QUALITY MANAGEMENT SYSTEM: OPERATIONAL PLAN TABLE OF CONTENTS 1.0 Quality Management System ........................................................................................... 1 1.1 Purpose ................................................................................................................. 1 1.2 Scope .................................................................................................................... 1 1.3 Definitions ............................................................................................................. 1 2.0 Quality Management System Policy ................................................................................ 3 3.0 Commitment and Endorsement ....................................................................................... 4 4.0 Quality Management System Representative .................................................................. 5 5.0 Document and Records Control ....................................................................................... 6 5.1 Control of Documents ........................................................................................... 6 5.2 Control of Records ................................................................................................ 7 6.0 Drinking Water System .................................................................................................... 8 6.1 General ................................................................................................................. 8 6.2 Niagara Falls Water Treatment Plant (WTP) ......................................................... 9 6.3 Niagara Falls WTP Source Water ......................................................................... 9 6.4 Niagara Falls DWS ................................................................................................ 9 6.5 System Crosspoints and Interconnections .......................................................... 10 6.6 Description of Niagara Falls DWS Water Source ................................................ 11 6.7 Common Event-Driven Fluctuations .................................................................... 11 6.8 Operational Challenges ....................................................................................... 11 7.0 Risk Assessment ........................................................................................................... 12 8.0 Risk Assessment Outcomes .......................................................................................... 13 9.0 Organizational Structure, Roles, Responsibilities and Authorities ................................. 14 9.1 DWQMS Organizational Structure ...................................................................... 14 9.2 DWQMS Roles, Responsibilities and Authorities ................................................ 14 10.0 Competencies ................................................................................................................ 15 11.0 Personnel Coverage ...................................................................................................... 16 12.0 Communications ............................................................................................................ 17 13.0 Essential Supplies and Services .................................................................................... 18 14.0 Review and Provision of Infrastructure .......................................................................... 19 15.0 Infrastructure, Maintenance, Rehabilitation and Renewal .............................................. 20 15.1 Infrastructure Maintenance Programs ................................................................. 20 15.2 Infrastructure Rehabilitation & Renewal Programs .............................................. 24 16.0 Sampling, Testing and Monitoring.................................................................................. 25 17.0 Measurement and Recording Equipment Calibration and Maintenance ........................ 26 18.0 Emergency Management ............................................................................................... 27 19.0 Internal Audits ................................................................................................................ 29 20.0 Management Review ..................................................................................................... 30 21.0 Continual Improvement .................................................................................................. 31 Page 204 of 732 Page 205 of 732 CITY OF NIAGARA FALLS DRINKING WATER QUALITY MANAGEMENT SYSTEM: OPERATIONAL PLAN LIST OF FIGURES Figure 9-1: DWQMS Organizational Chart .............................................................................. 14 Figure 14-1: DWQMS Infrastructure Review ........................................................................... 19 LIST OF TABLES Table 6-1: Niagara Falls WTP Source Water Characteristics .................................................... 9 Table 6-2: Niagara Falls DWS Connections ............................................................................ 10 Table 13-1: Quality Assurance Review - Vendor Rating Criteria ............................................. 18 LIST OF APPENDICES Appendix A: DWQMS System-Level Procedures and Supporting Documentation Appendix B: DWQMS Risk Assessment Results Appendix C: Procedures for Critical Control Point Monitoring and Response Appendix D: Niagara Falls Emergency Response Procedures Manual for Drinking Water Page 206 of 732 Page 207 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 February 2019 This document is CONTROLLED unless otherwise noted. Rev 4, Page 1 DO NOT PHOTOCOPY 1.0 Quality Management System 1.1 Purpose The purpose of this Operational Plan is to document the City of Niagara Falls’ Drinking Water Quality Management System (DWQMS). The DWQMS provides a set of procedures, monitoring tools and evaluative methods that document the City’s efforts to ensure that clean, safe and reliable drinking water is supplied to all of its customers. This Operational Plan was developed in alignment with the requirements of the Ministry of the Environment and Climate Change’s (former title of current Ministry of Environment, Conservation and Parks) Drinking Water Quality Management Standard and the accompanying Guidance Document1. 1.2 Scope This Operational Plan applies to all drinking-water-related operations at the City of Niagara Falls. The contents of the DWQMS Operational Plan include the following: Part Title Part DWQMS Operational Plan Summary Report Main Report DWQMS System-Level Procedures and Supporting Documentation Appendix A DWQMS Risk Assessment Results Appendix B Procedures for Critical Control Point Monitoring and Response Appendix C Water Operations – Contingency Plan Appendix D 1.3 Definitions NSF International NSF International is the selected Accreditation Body for City’s DWQMS auditing. City City of Niagara Falls Critical Control Point (CCP) A point or step in a process at which a control can be applied in order to prevent a hazardous event from occurring, eliminate a hazard, or reduce the hazard to an acceptable level. DWQMS Drinking Water Quality Management System DWS Drinking water system DWS Vendor Supplier or service provider that provides a product or service related to the water distribution system Hard-Copy Paper copy of a document MECP Ministry of the Environment Conservation and Parks, or any future title of this entity. The MECP developed the DWQMS Standard and requires select Ontario municipalities & utilities to develop and implement a DWQMS as a component of the Municipal Drinking- 1 “Implementing Quality Management: A Guide for Ontario’s Drinking-Water Systems.” Ministry of the Environment, July 2007. Page 208 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 February 2019 This document is CONTROLLED unless otherwise noted. Rev 4, Page 2 DO NOT PHOTOCOPY Water Licence Program. Operator-in- Charge (OIC) Operator designated by the Owner or Operating Authority to perform duties as outlined in O. Reg. 128/04, s. 25 (SDWA) and as per applicable City procedures and guidelines. Overall Responsible Operator (ORO) Operator designated by the Owner or Operating Authority to perform duties as outlined in O. Reg. 128/04, s. 23 (SDWA) and as per applicable City procedures and guidelines. Owner Legal or beneficial owner of the DWS. For the City of Niagara Falls, the Owner is represented by the Mayor and Council. The Chief Administrative Officer has been identified as an Owner Representative. QMS Quality Management System Region Niagara Region Soft-Copy Electronic copy of a document SOP Standard Operating Procedure Top Management Person(s) at the highest management level within the Operating Authority that makes decisions respecting the DWQMS and recommended actions to the Owner regarding the DWS. For the City of Niagara Falls, Top Management has been identified as the Director of Municipal Works and the Manager of Environmental Services. Page 209 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 February 2019 This document is CONTROLLED unless otherwise noted. Rev 4, Page 3 DO NOT PHOTOCOPY 2.0 Quality Management System Policy The City of Niagara Falls owns and operates the Niagara Falls drinking-water distribution system (DWS #260002304). The City of Niagara Falls has adopted the Environmental Services Mission Statement (MW-ES-DWS-VIS-001-001) as its quality management system policy. This is an integrated policy statement that applies to both Water & Wastewater Operations2. With respect to Water Operations and the DWQMS, the City’s Mission Statement is as follows: “Environmental Services, a combination or Water and Wastewater Services, strives to protect human health, the environment and public property in the City of Niagara Falls, in compliance with legislation and regulations and in an efficient, effective manner. Water Services: - Providing a reliable and dependable drinking water system delivering safe and clean potable water; - Maintaining and continuously improving the City’s Drinking Water Quality Management System (DWQMS).” The City of Niagara Falls’ Environmental Services Mission Statement (MW-ES-DWS-VIS- 001-001) has been approved by the Owner and Top Management of the DWS3 and is endorsed along with this DWQMS Operational Plan. The Mission Statement is posted internally at both City Hall and the Municipal Service Centre. The Mission Statement is also posted on the City’s website for public viewing. 2 The Wastewater components of the Environmental Services Mission Statement (MW-ES-DWS-VIS-001-001) fall outside of the scope of the DWQMS and are not auditable. 3 Community Services Committee Report #CAO-2008-04, September 22, 2008 Page 210 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 February 2019 This document is CONTROLLED unless otherwise noted. Rev 4, Page 4 DO NOT PHOTOCOPY 3.0 Commitment and Endorsement This Operational Plan has been reviewed and approved by the City of Niagara Falls’ Mayor, Council and Operating Authority Top Management. A resolution was passed by Council endorsing the Operational Plan and its contents on March 19, 2019 as per Report to Council MW -2019-07 DWQMS Operational Plan and Municipal Drinking Water License Renewal (see Appendix A). Page 211 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 February 2019 This document is CONTROLLED unless otherwise noted. Rev 4, Page 5 DO NOT PHOTOCOPY 4.0 Quality Management System Representative The Department of Municipal Works’ Environmental Services Coordinator has been appointed as the Quality Management System Representative for the City of Niagara Falls’ DWQMS, and has been granted the authority to carry out all of the duties associated with this role. In addition to other components of their role, the Environmental Services Coordinator holds the following responsibilities as QMS Representative: Ensuring that the DWQMS is established, implemented and maintained; Reporting to Top Management regarding the status and performance of the DWQMS and any need for improvement; Ensuring that current versions of DWQMS documentation are in use at all time s; Ensuring that staff are aware of all applicable legislative and regulatory requirements that pertain to their duties in the operation of the City’s drinking-water system; and Promoting awareness of the DWQMS throughout the Operating Authority. Page 212 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 February 2019 This document is CONTROLLED unless otherwise noted. Rev 4, Page 6 DO NOT PHOTOCOPY 5.0 Document and Records Control 5.1 Control of Documents A procedure has been developed that outlines document control processes for the Operating Authority. The purpose of DWQMS Control of Documents (MW-ES-DWS-PRO-002-001 – see Appendix A) is to provide a controlled process for the creation, modification, review, approval, distribution, retrieval and protection of DWS-related documentation at the City of Niagara Falls. DWS-related documentation is identified using a unique numbering system specified in DWQMS Control of Documents (MW-ES-DWS-PRO-002-001). The task of creating internal DWS-related documentation is delegated to an appropriately-qualified Municipal Works staff member according to the staff member’s level of expertise in the subject matter to be documented. When a draft document has been prepared, it is reviewed and approved as specified in DWQMS Control of Documents (MW-ES-DWS-PRO-002-001). Revisions to existing documentation are completed by the Document Author and reviewed and approved as specified in DWQMS Control of Documents (MW-ES-DWS-PRO-002-001). Master copies of documentation are signed by the Document Author and the Final Approver and provided to the DWQMS Coordinator. The DWQMS Coordinator ensures that all hard- copy and soft-copy master documents are safely stored and protected from damage, deterioration and unintended circulation. As documentation is revised, any old master hard- copies are disposed of and replaced with the new version; soft-copies of documentation are archived and retained as specified in the DWQMS Record Control Matrix (MW-ES-DWS-LM- 003-001). The Environmental Services Coordinator creates a read-only version of the electronic document and saves it to the City’s U: drive (U:\DWQMS). Operating Authority staff members who have computer accesses/logins can view soft-copies of documentation at this location. Electronic copies of master documentation are controlled by the DWQMS Coordinator and are protected from distribution or editing. The Environmental Services Coordinator prints the required number of controlled copies of the document and ensures that they are distributed according to the DWQMS Document Control Matrix (MW-ES-DWS-LM-002-001 – see Appendix A). Obsolete versions of documentation are marked as “OBSOLETE”, removed from circulation, and archived or shredded. Page 213 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 February 2019 This document is CONTROLLED unless otherwise noted. Rev 4, Page 7 DO NOT PHOTOCOPY 5.2 Control of Records A procedure has been developed that outlines record control processes for the Operating Authority. DWQMS Control of Records (MW-ES-DWS-PRO-003-001 – see Appendix A) specifies processes for the collection, identification, storage, maintenance, protection, retention and disposal of DWS-related records at the City of Niagara Falls. The DWQMS Coordinator holds responsibility for the oversight of record control processes. The DWQMS Record Control Matrix (MW-ES-DWS-LM-003-001– see Appendix A) lists DWS records managed under this procedure. Each record profile within the Matrix lists the record name, minimum record retention time, record owner (i.e., person responsible for the record), and physical form of storage including the storage location(s). Where required by legislation and/or regulations, DWS records are made available for review by customers and/or stakeholders. Once the indicated minimum retention time has been reached, drinking-water system records are destroyed. Records should be disposed by the end of the calendar year in which their minimum retention time elapses, as stated in DWQMS Record Control Matrix (MW-ES-DWS- LM-003-001– see Appendix A) Page 214 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 February 2019 This document is CONTROLLED unless otherwise noted. Rev 4, Page 8 DO NOT PHOTOCOPY 6.0 Drinking Water System 6.1 General The City of Niagara Falls owns and operates the Niagara Falls Drinking Water System (Niagara Falls DWS). This is a distribution system only; water treatment falls outside of the scope of City operations. The City receives its treated drinking-water from the Niagara Falls Water Treatment Plant (Niagara Falls WTP), which is owned and operated by Niagara Region. The Niagara Falls DWS distributes drinking water to approximately 35,292 households and 82,964 residents4 through approximately 470 km of City-owned and 47 km of Regionally- owned watermains. The service area is bounded by the Town of Niagara-on-the-Lake to the north, Garner Road to the west, Weinbrenner Road to the south, and the Niagara River to the east as shown in the Niagara Falls DWS Map (MW-ES-DWS-VIS-001-002). Letter of Understanding A “Memorandum of Understanding – Water Servicing” (April 21, 2016) exists between Niagara Region and the City of Niagara Falls that documents activities and processes undertaken to ensure the continued supply, operation and delivery of water services to City residents and customers. This Letter of Understanding outlines the following: Ownership of Infrastructure: The Region is understood to own and operate all drinking- water system infrastructure up to and including the first valve on any connections to Regionally-owned transmission mains. Supply Requirements: Supply requirements are outlined including quantity of water to be delivered by Niagara Region, system pressure requirements, and operation and continued supply. Maintenance Requirements: Outlined requirements provide details of watermain break protocols, communication of system isolation and watermain flushing activities. Water Quality Requirements: Details include potable water/drinking water quality requirements, water testing requirements, and requirements for sharing of test results and adverse water quality event notifications. It is stated that potable/drinking water quality shall meet or exceed all regulatory requirements, operational guid elines, and aesthetic objectives as detailed in the Ontario Drinking-Water Standards. Emergency Response Requirements: Outlined are requirements for contingencies, responsibilities and support requests/contact list availability. Plans for Emergency Response Procedures must be shared with all parties and maintained and updated as required. 4 Service population data as per 2016 Census. Page 215 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 February 2019 This document is CONTROLLED unless otherwise noted. Rev 4, Page 9 DO NOT PHOTOCOPY 6.2 Niagara Falls Water Treatment Plant (WTP) The Niagara Falls DWS receives its water from the Niagara Falls WTP. While the City is not responsible for the treatment of water, a description of the Niagara Falls WTP is included for informational purposes. Owned and operated by Niagara Region, the Niagara Falls WTP is a water intake and treatment facility serving the City of Niagara Falls, the City of Thorold (via the City of Niagara Falls and Niagara Region), and the Town of Niagara-on-the-Lake (also via the City of Niagara Falls and Niagara Region). The facility is rated at a maximum capacity of 145 ML/day. Raw water is introduced via a 1,200mm diameter intake pipe extending approximately 140 m from the Welland River. Water treatment processes include pre-chlorination, conventional screening, coagulation, flocculation, sedimentation, filtration, ultra-violent disinfection and post- chlorination. The water then travels through a high-lift pumping station before transfer to Niagara Region’s transmission system. Two Regionally-owned water storage facilities, the Kent Avenue Reservoir and the Lundy’s Lane Elevated Tank, store treated water for City distribution. 6.3 Niagara Falls WTP Source Water Raw water for the Niagara Falls WTP is drawn from the Welland River at the mouth of the Niagara River; this location is locally known as Chippawa Creek. The intake pipe is located at an approximate depth of 5.5m. Source water characteristics are outlined in Table 6-1 as follows5: Table 6-1: Niagara Falls WTP Source Water Characteristics Parameter Minimum (based on 2017 data) Maximum (based on 2017 data) Average (based on 2017 data) Turbidity (NTU) 0.704 56.559 8.467 pH 7.100 8.940 8.111 Temperature (ºC) 0.000 26.700 11.538 6.4 Niagara Falls DWS The Niagara Falls DWS includes two treated water storage facilities: the Lundy’s Lane Elevated Tank (capacity: 2.455ML) and the Kent Avenue Reservoir (capacity: 20.4ML); the latter of these also houses a pumping and re-chlorination station. All of these storage and pumping facilities are owned and operated by Niagara Region. The City of Niagara Falls does not complete any additional pumping, treatment or re-chlorination activities. 5 Source: Regional Municipality of Niagara Page 216 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 February 2019 This document is CONTROLLED unless otherwise noted. Rev 4, Page 10 DO NOT PHOTOCOPY The Niagara Falls WTP connects to the City’s DWS via three trunk watermains. These include a 675mm watermain that services the City’s tourist area, a 750mm watermain that supplies the Lundy’s Lane Elevated Tank, and a 1050mm watermain that supplies the Kent Avenue reservoir and services areas west of the QEW. Niagara Region owns and maintains a total of approximately 47 km of trunk watermain within City boundaries as referenced in the Niagara Falls DWS Map (MW-ES-DWS-VIS-001-002). The Region has two chlorine booster stations located at Stanley Avenue (at Highway 405) and Brown Road (at Thorold Townline Road). The City operates two bulk water filling stations on Stanley Avenue: one is lo cated at the Municipal Service Centre and the other is located at Chippawa Parkway and Stanley Avenue. The City does not complete any treatment or rechlorination activities. There are approximately 30,100 City-owned water meters in the Niagara Falls DWS. The City’s DWS infrastructure includes approximately 470 km of watermains, 3,141 fire hydrants and 4,902 valves. City watermains range in size from 25mm to 450mm, and approximately 97% of these are between 100mm and 300mm in diameter. An estimated 45% of the City’s watermains are constructed poly vinyl chloride and 30% in cast iron with the majority of the remaining watermains constructed in ductile iron, asbestos cement or polyethylene. 6.5 System Cross Points and Interconnections The City of Niagara Falls’ drinking water system includes the following Regional and intermunicipal connections as listed in Table 6-2 below: Table 6-2: Niagara Falls DWS Connections From To Niagara Falls WTP (Regional) Niagara Falls DWS (City-Owned) (over 110 connections as noted on map) Niagara Falls DWS (City-Owned) Niagara-on-the-Lake DWS (Mewburn Road at City Limits) Niagara Falls DWS (City-Owned) Bevan Heights DWS – Niagara-on-the-Lake (Niagara Townline Road at Melrose Drive) Niagara Falls DWS (City-Owned) Niagara Region (Brown Road at Garner Road) – transmission to Port Robinson (City of Thorold) Niagara Falls DWS (City-Owned) Niagara Region (McLeod Road at Montrose) – transmission to City of Thorold Page 217 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 February 2019 This document is CONTROLLED unless otherwise noted. Rev 4, Page 11 DO NOT PHOTOCOPY 6.6 Description of Niagara Falls DWS Water Source Treated water from the Niagara Falls WTP serves as the drinking-water source for the Niagara Falls DWS. The quality of the drinking water leaving the WTP must meet or exceed all regulatory requirements. Regional data reflecting turbidity and chlorine residual levels at WTP discharge is provided to the City on a weekly basis as per the “Letter of Understanding – Water Servicing” (see Section 6.1). 6.7 Common Event-Driven Fluctuations As the City of Niagara Falls is not responsible for water treatment, the City’s operations are not directly impacted by fluctuations in raw water quality. Event -driven fluctuations affecting raw water quality, such as storms, do not typically affect the City’s operation of the drinking-water distribution system as the impacts of these fluctuations are managed by the Region at the treatment stage. Water volume has not been an issue in past for the City. The Niagara River serves as the raw water source for the Niagara Falls WTP, and river levels do not fluctuate to a degree that would compromise WTP operations. The two Regionally-owned and operated treated water storage facilities provide a limited backup supply of treated water for the distribution system. In past summers, the City has occasionally experienced a decrease in levels of residual chlorine in the distribution system. The City has seen a significant improvement in chlorine residuals since the Region increased chlorine dosing at the Niagara Falls WTP and installed a chlorine booster station at the Kent Avenue Reservoir. Monitoring practices are in place to ensure that levels do not drop below regulatory limits. 6.8 Operational Challenges The City does not experience any significant operational challenges related to the fluctuations identified in Section 6.7 above. Niagara River / Welland River (Raw Water) City of Niagara Falls Water Distribution System Water Treated at Niagara Falls WTP Page 218 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 February 2019 This document is CONTROLLED unless otherwise noted. Rev 4, Page 12 DO NOT PHOTOCOPY 7.0 Risk Assessment A procedure has been created to describe the City of Niagara Falls’ DWQMS Risk Assessment process. DWQMS Risk Assessment (MW-ES-DWS-PRO-004-001 – see Appendix A) documents the process for completing the City of Niagara Falls’ DWQMS Risk Assessment, including the legislative, regulatory and internal requirements for this risk assessment and the criteria for assessing risk. Members of the City’s Risk Assessment Team are outlined in DWQMS Risk Assessment (MW-ES-DWS-PRO-004-001). Before the risk assessment is initiated, the Risk Assessment Team reviews the description of the drinking-water system contained in the Operational Plan and identifies high-risk and/or high quantity users of drinking water in order to ensure their unique requirements are taken into account, where required, in completing the risk assessment. The Risk Assessment Team then examines the City’s drinking water system for potential hazards6 that could compromise the performance of the system and/or the quality of the drinking water. The Risk Assessment Team evaluates each identified hazard against evaluation criteria outlined in DWQMS Risk Assessment (MW-ES-DWS-PRO-004-001). The Team assesses the likelihood of the occurrence of the hazard, the consequences of the hazard’s effects, and the detectability of the hazard were it to occur. Using these three criteria, a Risk Rating is determined for each hazard. Hazards with greater Risk Ratings are evaluated to determine whether a Critical Control Point (CCP) can be established at the hazard location. Where a CCP is identified, critical control limits and monitoring/response procedures are developed to ensure that rapid action can be taken to eliminate or reduce the hazard when it is identified . Regardless of Risk Rating, any hazards relating to disinfection processes are identified as CCPs. The DWQMS Risk Assessment is reviewed annually by the DWQMS Risk Assessment Team. Once every three years, a new Risk Assessment is completed. Details of these reviews and reassessment processes are contained in DWQMS Risk Assessment (MW-ES-DWS-PRO- 004-001). 6 For the purposes of this Section, “hazard” is understood to mean “hazard and/or hazardous event”. Page 219 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 February 2019 This document is CONTROLLED unless otherwise noted. Rev 4, Page 13 DO NOT PHOTOCOPY 8.0 Risk Assessment Outcomes The City of Niagara Falls’ DWQMS Risk Assessment was completed on October 30th, 2018. Results of the Risk Assessment are documented in Appendix B of this Operational Plan. All hazards7 were identified, assessed and addressed according to Section 7.0 of this Operational Plan and the City’s DWQMS Risk Assessment procedure (MW-ES-DWS-PRO-004-001). The City’s Critical Control Limit Monitoring and Response SOPs can be found in Appendix C unless otherwise noted and include monitoring and response requirements for critical control limit exceedances. These SOPs are identified as follows: Watermain Break Repair (MW-ES-DWS-SOP-011-001) Winter Inspection – Black Ring Hydrants (MW-ES-DWS-SOP-011-012) Hydrant – Inspection, Flushing and Repair (MW-ES-DWS-SOP-011-014) Hydrant – Painting (MW-ES-DWS-SOP-011-015) Hydrant – Thawing Frozen Hydrants (MW-ES-DWS-SOP-011-016) Microbiological Sampling – Weekly Sampling (MW-ES-DWS-SOP-012-003) Microbiological Sampling – Main Break Site (MW-ES-DWS-SOP-11-033) Adverse Water Quality Incident Reporting – O. Reg. 170-03 (MW-ES-DWS-SOP- 012-001) Chlorine Residual Sampling (MW-ES-DWS-SOP-012-004) Lead Sampling (MW-ES-DWS-SOP-012-005) Suspected Backflow or Cross Connection (MW-ES-DWS-SOP-014-002) – see Appendix D 7 For the purposes of this Section, “hazard” is understood to mean “hazard and/or hazardous event”. Page 220 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 February 2019 This document is CONTROLLED unless otherwise noted. Rev 4, Page 14 DO NOT PHOTOCOPY 9.0 Organizational Structure, Roles, Responsibilities and Authorities 9.1 DWQMS Organizational Structure The DWQMS Organizational Chart for the City of Niagara Falls’ DWS is shown in Figure 9-1 below. Figure 9-1: DWQMS Organizational Chart The DWQMS Organizational Chart is reviewed on an annual basis, and may be reviewed more frequently if significant organizational changes occur within the Operating Authority . 9.2 DWQMS Roles, Responsibilities and Authorities The DWQMS Roles, Responsibilities and Authorities Matrix (MW-ES-DWS-LM-005-001 – see Appendix A) outlines the roles, responsibilities and authorities of drinking-water system personnel at the City of Niagara Falls. The descriptions contained within this matrix are not intended to be comprehensive descriptions of Water Section roles within the City’s Municipal Works Department; rather, the descriptions highlight only those responsibilities relating to the operation & maintenance of the City’s drinking-water system. Job descriptions are to be observed as the primary source for inclusive summaries of the listed roles. Page 221 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 February 2019 This document is CONTROLLED unless otherwise noted. Rev 4, Page 15 DO NOT PHOTOCOPY 10.0 Competencies A procedure has been developed to outline processes followed by Operating Autho rity staff in planning, scheduling and tracking training activities. DWQMS Competencies and Training (MW-ES-DWS-PRO-006-001 – see Appendix A) applies to staff performing work directly affecting drinking water quality (i.e., Certified Water Operators). The DWQMS Competencies Matrix (MW-ES-DWS-LM-006-001 – see Appendix A) outlines the competencies of those Operating Authority Personnel whose work directly affects drinking - water quality. The descriptions highlight only those required competencies relating to work affecting drinking-water quality; job descriptions are to be observed as the primary source of inclusive summaries for the listed positions. The Environmental Services Coordinator is responsible for planning and scheduling training, and completes this exercise in consultation with Certified Water Operators. Training is planned and scheduled in alignment with the applicable requirements of O. Reg. 128/04. On an annual basis, Water Operators are consulted to identify training topics of interest. Tr aining programs and courses are selected for staff based on training topic, location, and Operator training hour requirements. The Environmental Services Coordinator maintains records of Operator training. When training activities have been completed, the DWQMS Coordinator creates a training record that includes the number of training hours completed, the name of the training provider and trainer, and the number of CEUs obtained (if applicable). Training records can be printed for review upon request. The Environmental Services Coordinator also maintains a binder for each Operator that includes copies of training certificates, confirmations for upcoming training events, and other hard-copy records. Each Certified Water Operator at the City of Niagara Falls is required to complete the MECP Mandatory Renewal Course8. Completion of this course is required in order to maintain Drinking Water Operator certification. The course focuses on the essentials of safe drinking water and the maintenance of drinking water quality by ensuring distribution system integrity, and ensures that Water Operators are aware of the relevance of their duties and how they affect safe drinking water. 8 Course is re-designed and re-named every 3 years. Page 222 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 February 2019 This document is CONTROLLED unless otherwise noted. Rev 4, Page 16 DO NOT PHOTOCOPY 11.0 Personnel Coverage A documented procedure, DWQMS Personnel Coverage (MW-ES-DWS-PRO-007-001 – see Appendix A), has been developed to document the processes used by the City of Niagara Falls to ensure that adequate staffing & personnel coverage is maintained in order to effectively operate and manage the DWS. The procedure detail s measures to be followed during regular business hours as well as evenings, weekends and holidays. An Environmental Services Supervisor is appointed as the Primary ORO for the City of Niagara Falls’ DWS. In the absence of the appointed Environmental Services Supervisor (i.e., due to training, vacation, illness, etc.), an appropriately-qualified Environmental Services Supervisor is appointed to act as an Alternate ORO for the City. Operator-in-Charge duties are assigned to qualified Certified Water Ope rators on a rotating basis. For any given date, the Operator-in-Charge is identified in the Operator logbook. Typically, Operator-in-Charge duties are assigned to an appropriately-qualified Environmental Services Supervisor. The Operating Authority operates one day shift year round and one afternoon shift (during the winter months only). Day shift hours of operation are Monday to Friday, 8:00am – 4:00pm. Afternoon shifts, which run approximately from November to April, are Monday to Thursday 2:00pm to 12:00am (10 hour shifts). Certified Operators are identified in Certified Drinking- Water System Personnel (MW-ES-DWS-LM-007-001) along with the licence held by each operator. Environmental Services Supervisors are assigned on -call responsibilities on a weekly rotation from November to Mid-April (weather dependant) as per the DWS On-Call Schedule (MW- ES-DWS-LM-007-002). The On-Call Supervisor is contacted as required for after-hours issues, and assumes responsibility for contacting additional Water Operation s staff as required for the after-hours response. Where required, staff are contacted for overtime as per the requirements of the Collective Bargaining Agreement. The Department may also request contractor assistance as needed. The City operates two bulk water filling stations; these sites are inspected on a weekly basis by qualified Water Operations staff. In the event of a labour disruption affecting the operation of the DWS, non -unionized staff with appropriate Drinking Water Operator Certifications will be assigned to operate the DWS. Additional contractual labour may be acquired to perform work under the supervision of Certified Water Operators, where required. Page 223 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 February 2019 This document is CONTROLLED unless otherwise noted. Rev 4, Page 17 DO NOT PHOTOCOPY 12.0 Communications A procedure, DWQMS Communications (MW-ES-DWS-PRO-008-001 – see Appendix A), has been developed to outline the processes and methods used by the Top Management of the City of Niagara Falls’ DWS Operating Authority in communicating with the Mayor and Council, Operating Authority staff, DWS Vendors, and the public on matters relating to the City’s drinking-water system and drinking-water quality. DWQMS Awareness Training has been developed by the DWQMS Implementation Team on behalf of Top Management. This training is used as a tool to communicate fundamentals of the DWQMS to Operating Authority staff, and can be presented to other parties as required. Training includes details of the legislative framework of the DWQMS, the purpose and scope of the DWQMS, a review of the Environmental Services Mission Statement (MW-ES-DWS- VIS-001-001), details of DWQMS roles and responsibilities, and other information. Details of this training are provided in DWQMS Awareness Training (MW-ES-DWS-PRO-006-002– see Appendix A). Top Management communicates the DWQMS to the Owner through presenta tions at Council Meetings and/or Committee of the Whole meetings, Reports or Update Documents to Council or to the Committee of the Whole, and informal day-to-day communications. Top Management communicates with Operating Authority staff in the operatio n and maintenance of the drinking-water system in a variety of ways, including but not limited to verbal communication, formal and informal written communication, the development and implementation of DWQMS procedures and policies, provision of DWQMS Awareness Training, communication at meetings, and communication of internal and external audit results. The Operating Authority completes the majority of its communication with DWS Vendors through the Manager of Environmental Services. The Manager works with the Environmental Services Coordinator and the City’s Procurement Department to coordinate communication with DWS Vendors. DWS Vendors whose products or services may affect drinking-water quality are identified and evaluated on an annual basis (refer to S ection 13.0 of this Operational Plan). Top Management and the Operating Authority communicate with the public about the DWQMS via the City of Niagara Falls’ website and through media releases. Copies of the DWQMS Operational Plan are also made available for public review at selected City offices. Page 224 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 February 2019 This document is CONTROLLED unless otherwise noted. Rev 4, Page 18 DO NOT PHOTOCOPY 13.0 Essential Supplies and Services The DWQMS Essential Supplies and Services procedure (MW-ES-DWS-PRO-009-001 – see Appendix A) describes the processes by which the City of Niagara Falls’ DWS Operating Authority identifies the supplies and services that it deems essential to its water-related operations. The procedure also documents the process followed by the Operating Authority in verifying the quality of the supplies and services insofar as they impact drinking-water quality. The List of Essential DWS Supplies and Services (MW-ES-DWS-LM-009-001 – see Appendix A) lists Niagara Falls’ drinking-water system essential supplies and services, identifies the primary Vendor (and alternate, where available), and specifies the mode of delivery, desired inventory levels, and reordering thresholds for supplies. The list also identifies the Operating Authority’s minimum quality requirements for each essential supply or service. A Quality Assurance Review of all DWQMS essential supplies and services is undertaken at least once per year. During this review, Vendor performance and supply/service quality is assessed against the minimum quality requirements as identified in the List of Essential DWS Supplies and Services (MW-ES-DWS-LM-009-001). Each Vendor is rated according to the criteria listed in Table 13-1 below. Table 13-1: Quality Assurance Review - Vendor Rating Criteria Rating Criteria 1 (Good) Vendor/product has relevant certifications (ANSI-NSF, AWWA, etc.). Minimal to no non-conformances have been issued relating to the vendor’s performance or the quality of the supplied good/service. Vendor response to non-conformances is satisfactory. 2 (Adequate) Vendor/product does not have relevant certifications (ANSI-NSF, AWWA, etc.). Several non-conformances have been issued relating to the vendor’s performance or the quality/quantity of the supplied good or service. Vendor response to non-conformances requires improvement. 3 (Action Required) Multiple non-conformances have been issued relating to the vendor’s performance or the quality/quantity of the supplied good or service. Vendor response to non-conformances is unsatisfactory. Wherever action is required with respect to a DWS Vendor (i.e., a rating of 3 is assigned), Top Management and any other affected Managers/Supervisors must be informed. Results of the QA Review are forwarded to Top Management along with any recommendations for Vendor non-conformances, Vendor continual improvement initiatives or Vendor exclusions. Non-conformances may be issued to DWS Vendors. Non-conformances are communicated to Vendors with requested date for response. Vendor nonconformance reports (with corrective actions) are reviewed on an annual basis as part of the Vendor QA Review. Page 225 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 February 2019 This document is CONTROLLED unless otherwise noted. Rev 4, Page 19 DO NOT PHOTOCOPY 14.0 Review and Provision of Infrastructure A procedure has been developed to outline the process followed by the City of Niagara Falls in reviewing the adequacy of its drinking-water system infrastructure. DWQMS Review and Provision of Infrastructure (MW-ES-DWS-PRO-010-001 – see Appendix A) provides details of the infrastructure review process, including review participants, input data and formation of recommendations as input to budgeting processes. The DWS infrastructure review process is shown in Figure 14-1: Figure 14-1: DWQMS Infrastructure Review Compile infrastructure review documentation Assemble DWS Infrastructure Review Team Conduct annual DWS infrastructure review Revise associated documentation Report to Council Annual DWS Infrastructure Reviews Required Members of the City of Niagara Falls’ DWS Infrastructure Review Team are listed in DWQMS Review and Provision of Infrastructure (MW-ES-DWS-PRO-010-001). The DWS Infrastructure Review Team meets on an annual basis to review the previous year’s operational history and proposed infrastructure rehabilitation plans for the subsequent year. Necessary documents compiled for the annual DWS Infrastructure Review meeting are listed in the DWQMS Review and Provision of Infrastructure (MW-ES-DWS-PRO-010-001). Where deemed necessary, the DWQMS Coordinator may circulate selected documentation to the DWS Infrastructure Review Team in advance of the meeting for their review and consideration. Infrastructure replacement strategies are developed and prioritized based on known wat er quality issues and ability to maintain fire flows. Other criteria that may be considered include but are not limited to watermain break history, knowledge of watermain C-factor information, lack of redundancy in feeds to system areas, and/or coordination with other proposed infrastructure projects within the City (i.e., roadwork). A Municipal Works Asset & Infrastructure Report is prepared annually for the Owner. The DWS Infrastructure Review Report is provided to the Owner. Page 226 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 February 2019 This document is CONTROLLED unless otherwise noted. Rev 4, Page 20 DO NOT PHOTOCOPY 15.0 Infrastructure, Maintenance, Rehabilitation and Renewal The City of Niagara Falls’ DWS Operating Authority has established several infrastructure maintenance, rehabilitation and renewal programs to protect the integrity of its drinking -water system infrastructure and the quality of its drinking-water. 15.1 Infrastructure Maintenance Programs Table 15-1 (following page) summarizes the drinking-water system infrastructure maintenance programs that are in place at the City of Niagara Falls. Infrastructure maintenance programs are completed according to the levels of service outlined in Table 15-1. Deficiencies are corrected on a priority basis. Deficiencies in fire hydrant function are considered to be of high priority and are repaired as soon as possible. The City of Niagara Falls strives for continuous delivery of clean, safe drinking water. To this end, the City has established Operational Performance Indicators as a means of ensuring the continued performance of its infrastructure and the effectiveness of its maintenance program s. Table 15-1 includes a summary of the Operational Performance Indicators established for each listed infrastructure component. Operational Performance Indicators are established based on unexpected failures in infrastructure, and do not include defici encies discovered during the completion of routine maintenance programs. Page 227 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 May 2018 This document is CONTROLLED unless otherwise noted. Rev 2, Page 21 DO NOT PHOTOCOPY Table 15-1: DWS Infrastructure Maintenance Programs – City of Niagara Falls Infrastructure Component Level of Service Operational Performance Indicator9 Tracking Method Maintenance Activities Frequency Applicable Procedures Watermains Complete emergency watermain break repairs. As required by unplanned emergency events. Watermain Break Repair (MW-ES-DWS-SOP- 011-001) Less than 75 service interruptions permitted per year due to watermain breaks. 8 hours permitted per watermain break event. Work order system Water services Complete emergency water service repairs. As required by unplanned emergency events. Water Service - Scheduled and Emergency Repair/ Replacement (MW- ES-DWS-SOP-011- 009) 20 service interruptions permitted per year due to water service breaks. 8 hours permitted per water service break event. Work order system Replace water services within road allowance. As planned. Ongoing elimination of substandard services (i.e., galvanized, lead, 5/8” copper, cast-iron, etc.) 100% of known lead water services to be replaced. 8 hours permitted per water service replacement. Work order system Valves & Valve Chambers Exercise valves. 20% of system per calendar year. Valve Turning – 100mm-300mm (MW-ES-DWS-SOP- 011-019) 10 valve seizures permitted per year. 8 hours permitted per valve seizure event. Work order system Inspect valve chambers for deficiencies. At valve operation. 2 valve chamber deficiencies permitted per required use. Work order system 9 Operational Performance Indicators are used to assess and monitor the effectiveness of maintenance programs. This is a requirement of the “DO” portion of the DWQMS Standard; as such, Operational Performance Indicators have not yet been established for all maintenance programs. These will be establish ed during implementation. Page 228 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 May 2018 This document is CONTROLLED unless otherwise noted. Rev 2, Page 22 DO NOT PHOTOCOPY Infrastructure Component Level of Service Operational Performance Indicator9 Tracking Method Maintenance Activities Frequency Applicable Procedures Repair or replace valves. As planned or as required by unplanned emergency events. Distribution Valve Repair (MW-ES- DWS-SOP-011-017) Distribution Valve Replacement (MW- ES-DWS-SOP-011- 018) 8 hours permitted per valve replacement or repair event. Work order system Curb Stops & Boxes Repair curb stops and/or curb boxes. As needed. Curb Box Repair – Dig Crew (MW-ES-DWS-SOP- 011-020) Curb Box Repair - Hydrovac (MW-ES-DWS-SOP- 011-021) 4 hours permitted per curb stop or curb box repair event. Work order system Replace curb stops and/or curb boxes. As needed. Curb Stop Replacement (MW-ES-DWS-SOP- 011-022) 8 hours permitted per curb stop or curb box replacement event. Work order system Fire Hydrants Flush and inspect hydrants (City- owned). Once annually. Hydrant Inspection, Flushing and Repair (MW-ES-DWS-SOP- 011-014) Zero adverse water quality incidents permitted as a result of low chlorine residuals. 2 coloured water and/or turbidity complaints permitted per 100 hydrants flushed. Adverse Water Quality Incident records; Customer complaints Repair damaged or malfunctioning As required – resulting from Hydrant Inspection, 6 hours permitted per hydrant Work order Page 229 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 May 2018 This document is CONTROLLED unless otherwise noted. Rev 2, Page 23 DO NOT PHOTOCOPY Infrastructure Component Level of Service Operational Performance Indicator9 Tracking Method Maintenance Activities Frequency Applicable Procedures hydrants inspected defects or water modelling results. Flushing and Repair (MW-ES-DWS-SOP- 011-014) repair event. system Replace irreparable hydrants. As needed (usually planned, but may require emergency replacement). Hydrant Replacement (MW-ES-DWS-SOP- 011-037) 2 weeks permitted per hydrant replacement event. Work order system Inspect and drain/ winterize black- ring hydrants. Annually (fall/winter) and after hydrant use during winter months. Winter Inspection – Black-Ring Hydrants (MW-ES-DWS-SOP- 011-012) 1 bagged hydrant permitted per 10,000 service population. Zero frozen hydrants permitted at time of use. Work order system Hydrant painting As needed. Minimum once every 5 years. Hydrant – Painting (MW-ES-DWS-SOP- 011-015) Zero hydrants permitted with unmarked flow rates. Work order system Blow-Offs Flush blow-offs. Once annually. Blow-Offs (MW-ES- DWS-SOP-011-007) Zero adverse water quality incidents permitted as a result of low chlorine residuals. 2 coloured water and/or turbidity complaints permitted per 100 blow-offs flushed. Adverse Water Quality Incident records; Customer complaints Bulk water stations Inspect bulk water stations Once annually. Bulk Water Station (MW-ES-DWS- FRM-014-004) No issues identified during bulk water station inspections. Bulk water station checklists Page 230 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 April 2018 This document is CONTROLLED unless otherwise noted. Rev 4, Page 24 DO NOT PHOTOCOPY 15.2 Infrastructure Rehabilitation & Renewal Programs Table 15-2 documents drinking-water system infrastructure rehabilitation and renewal programs in place at the City of Niagara Falls. Table 15-2: DWS Infrastructure Rehabilitation & Renewal Programs – City of Niagara Falls Infrastructure Component Rehabilitation & Renewal Activities Water Meters (New Program) • Small Water Meter Replacement Program: Life cycle replacement of aging residential or small commercial meters (50mm or smaller). Residential and small commercial meters have a maximum life cycle of 15 years or until they rollover. Backflow Prevention Devices • Backflow Prevention Program in the initiation/development stage. Lead Service Replacement Program • 100% of lead service lines to be replaced up to customer property, as discovered. Page 231 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 April 2018 This document is CONTROLLED unless otherwise noted. Rev 4, Page 25 DO NOT PHOTOCOPY 16.0 Sampling, Testing and Monitoring The DWQMS Sampling, Testing and Monitoring procedure (MW-ES-DWS-PRO-012-001 – see Appendix A) applies to all sampling, testing and monitoring conducted or delegated by the City of Niagara Falls’ Operating Authority as required by the applicable regulations and/or for the operation of the drinking water system. This procedure describes the required distribution system sampling, testing and monitoring activities completed by City of Niagara Falls ’ Operating Authority Staff, including the types and numbers of samples required, frequency of sampling and Standard Operating Procedures to be followed. Sampling and monitoring requirements for the City’s drinking -water distribution system are identified in DWQMS Sampling, Testing and Monitoring procedure (MW-ES-DWS-PRO- 012-001). The procedure includes details of regulatory sampling requirements as well as sampling protocols relating to distribution system construction or repair and sampling relating to customer complaints. As per O. Reg. 170/03, selected samples are required to be taken at a point in the system where conditions are most challenging. Where this is a requirement for the sample in question, sample location conditions are also specified in the procedure. Treated water is provided to the City of Niagara Falls by Niagara Region; as such, the City’s Operating Authority Staff are responsible for distribution system sampling as required by O. Reg. 170/03 As per O. Reg. 170/03, Niagara Region is required to conduct raw water and treated water sampling activities. Related sampling requirements for Niagara Region are outlined in O. Reg. 170/03 (in accordance with the Schedules applicable to a “Large Municipal Residential System” that uses surface water as source water). The City of Niagara Falls is responsible to complete distribution system sampling only. Results of selected Regional testing are shared with the City as per the Memorandum of Understanding – Water Servicing between Niagara Region and the City of Niagara Falls (April 21, 2016). In the event of an adverse drinking water test result, the City’s contracted accredited laboratory provides immediate oral notification of the result to the City. The City then provides immediate oral notification to the Niagara Medical Officer of Health and the MECP Spills Action Centre. Further Adverse Water Quality Incident reporting and corrective action procedures are summarized in Adverse Water Quality Incident Reporting – O. Reg. 170-03 (MW-ES-DWS- SOP-012-001). The Drinking-Water System Annual Report summarizes all drinking-water system sampling and testing results, including any adverse results; this report is prepared and made available to the public by February 28th of each calendar year. The Drinking Water System Annual Summary Report is prepared and provided for Council review by March 31 st of each calendar year. Page 232 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 April 2018 This document is CONTROLLED unless otherwise noted. Rev 4, Page 26 DO NOT PHOTOCOPY 17.0 Measurement and Recording Equipment Calibration and Maintenance A procedure has been developed to describe requirements for the calibration and verification of measurement and recording equipment used by the Operating Authority in the operation of the drinking-water system. DWQMS Measurement and Recording Equipment Calibration and Maintenance (MW-ES-DWS-PRO-013-001 – see Appendix A) outlines required frequencies of calibration/verification, methods to be employed, and personnel responsible for conducting and/or arranging calibrations and verifications and for ensuring their completion. All measurement, monitoring and recording devices owned by the City of Niagara Falls and used in the Water Distribution Operations are subject to periodic calibration by Operating Authority Staff and to occasional calibration by the manufacturer, where deemed necessary. DWQMS Measurement and Recording Equipment Calibration and Maintenance (MW-ES- DWS-PRO-013-001) lists the measurement and recording equipment used by the Operating Authority in respect of the drinking-water system and the associated calibration requirements for each piece of equipment. Types of equipment used for DWS sampling, testing and monitoring and included within the scope of this procedure include: Pocket Chlorine Colorimeters; pH Meters; Flow Meters. For each equipment type, DWQMS Measurement and Recording Equipment Calibration and Maintenance (MW-ES-DWS-PRO-013-001) provides information including equipment manufacturer & model number, serial/unit number(s), calibration frequency and relevant SOPs. Page 233 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 April 2018 This document is CONTROLLED unless otherwise noted. Rev 4, Page 27 DO NOT PHOTOCOPY 18.0 Emergency Management A procedure has been developed to outline the cont ents and provisions for use of the Niagara Falls Emergency Response Procedures Manual for Drinking Water (MW -ES-DWS-MAN- 014-001). The purpose of Emergency Management (MW-ES-DWS-PRO-014-001 – see Appendix A) is to identify the emergency response SOPs devel oped in respect of the City’s DWS, to specify related training and testing requirements, and to outline emergency communication protocols and emergency contacts. The Niagara Falls Emergency Response Procedures Manual for Drinking Water (MW-ES- DWS-MAN-014-001) includes the documentation listed below. These documents are provided as Appendix D. - Water Quality Complaint Based Sampling (MW-ES-DWS-SOP-011-034) - Boil Water Do Not Use Water Advisory (MW-ES-DWS-SOP-014-001) - Suspected Backflow or Cross Connection (MW-ES-DWS-SOP-014-002) - Source Failure - Widespread Water Loss (MW-ES-DWS-SOP-014-003) - Suspected Tampering of Distribution System (MW-ES-DWS-SOP-014-004) - Water Conservation (MW-ES-DWS-FRM-014-001) - Do Not Use Water Form (MW-ES-DWS-FRM-014-002) - Drinking Water Emergency Contact List (MW-ES-DWS-LM-014-001) - Boil Water Notice and FAQ (MW-ES-DWS-VIS-014-001) - Critical Users List (MW-ES-DWS-LM-014-002) - Watermain Break Repair (MW-ES-DWS-SOP-011-001) - Special Case Contamination (MW-ES-DWS-SOP-014-005) - Response to Customer Calls By Switchboard (MW-ES-DWS-SOP-021-001) - Do Not Use Water for Any Purpose Poster (MW-ES-DWS-VIS-014-002) Owner and Operating Authority responsibilities and communication requirements for each emergency scenario are embedded in the respective emergency response procedure. A list of emergency contacts is found in Drinking Water Emergency Contact List (MW-ES- DWS-LM-014-001 – see Appendix A). The Contact List includes contact information for both internal and external Water Operations contacts that may be required in an emergency. Emergency training and testing requirements are outlined in Emergency Management (MW- ES-DWS-PRO-014-001). The DWQMS Coordinator is responsible for developing and facilitating emergency response training and/or testing. This may involve presentations, group review of procedures, facilitation of table -top exercises, and/or development of mock drills of emergency scenarios. Training activities may be completed in conjunction with testing activities. Responses to Corporate-level emergencies are documented in the City of Niagara Falls Emergency Plan (Corporate document). Emergencies of a major nature that cannot be sufficiently managed by Departmental staff, or that require significant external resources, are understood to fall within the scope of the City of Niagara Falls Emergency Plan. Similarly, Page 234 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 April 2018 This document is CONTROLLED unless otherwise noted. Rev 4, Page 28 DO NOT PHOTOCOPY emergencies of a Regional nature are managed according to the Niagara Region Water and Wastewater Emergency Response Plan (external document). Page 235 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 April 2018 This document is CONTROLLED unless otherwise noted. Rev 4, Page 29 DO NOT PHOTOCOPY 19.0 Internal Audits A procedure has been created to describe the City of Niagara Falls’ DWQMS Internal Auditing Program & associated processes. DWQMS Internal Auditing (MW-ES-DWS-PRO-015-001 – see Appendix A) documents required activities & processes relating to the planning, execution and documentation of DWQMS Internal Audits, including recording of non -conformances and reporting of results to Top Management and the Owner. DWQMS Internal Auditors are appointed to the Internal Audit Team by Top Management, and must achieve and maintain defined competency requirements including the following: Internal Auditors must possess an understanding of both the requirements and the intent of the DWQMS Standard; Internal Auditors must be competent (i.e., must receive Internal Auditor Training); Internal Auditors should have a good knowledge of the drinking-water system operation and of drinking water quality requirements; Internal Auditors must be familiar with the Municipal Works Department’s DWQMS auditing procedures and protocols. The City of Niagara Falls’ DWQMS must be audited in its entirety once every calendar year. The Environmental Services Coordinator is responsible for planning and executing the annual DWQMS Internal Audit with the assistance of the Internal Audit Team. The Environmental Services Coordinator appoints, or acts as, Lead Auditor for each audit. Internal Auditors must remain objective and impartial throughout the audit process, and cannot audit their own work or work areas. Audit conclusions may identify actual or potential non-conformances in current operations or processes, indicating the need for corrective action or preventive action, respectively. Auditors may also suggest potential improvement initiatives. Actual and potential non -conformances must be documented and resolved according to the Operating Authority’s defined Continual Improvement process (refer to Section 21 of this Operational Plan). Completion and effectiveness of corrective and preventive actions are verified by the Lead Auditor or an Internal Audit Team delegate. Upon completion of scheduled internal audits, the Environmental Services Coordinator (or designate) reviews audit findings and compiles the information for presentation to Top Management as part of the annual DWQMS Management Review (refer to Section 20 of this Operational Plan). Audit findings must be considered in future relevant audits. Page 236 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 April 2018 This document is CONTROLLED unless otherwise noted. Rev 4, Page 30 DO NOT PHOTOCOPY 20.0 Management Review DWQMS Management Review (MW-ES-DWS-PRO-016-001 – see Appendix A) has been developed to document the process followed by Top M anagement in planning, executing and documenting DWQMS Management Reviews, including provision of feedback to the Operating Authority and reporting of review results to the Owner. The Management Review process ensures that all levels of the organizational structure are kept informed and aware of the DWQMS and DWS performance. The Environmental Services Coordinator has a significant role in the DWQMS Management Review process, compiling all required input data for presentation to Top Management and attending Management Review meetings as a facilitator. (Required inputs to Management Review are listed in DWQMS Management Review (MW-ES-DWS-PRO-016-001). Other City staff may be invited to assist in presenting information to the Management Review Team, or i n reviewing the information presented, where they offer additional expertise or insight regarding the subject matter. Top Management is responsible for reviewing the input materials presented and generating outputs as specified in DWQMS Management Review (MW-ES- DWS-PRO-016-001). Management Review meetings can be conducted as one meeting per year or split into several smaller meetings over the course of the year. Either method is acceptable as long as all required review inputs and agenda items are addressed over the course of the year. DWQMS Management Review outputs must be documented and retained as proof of completion, and results of the Management Review must be communicated to the Owner. Page 237 of 732 Drinking Water Quality Management System: Operational Plan MW -ES-DWS-OP-001-001 April 2018 This document is CONTROLLED unless otherwise noted. Rev 4, Page 31 DO NOT PHOTOCOPY 21.0 Continual Improvement A procedure has been developed to document the process followed to ensure effective resolution of DWQMS nonconformance’s. DWQMS Preventive & Corrective Action (MW- ES-DWS-PRO-017-001 – see Appendix A) is used to address both potential and actual nonconformance’s and includes root cause analysis, identification and implementation of preventive or corrective actions, and verification of their effectiveness. The handling of Adverse Water Quality Incidents (AWQIs) is not included in the scope of the DWQMS Preventive & Corrective Action procedure (MW-ES-DWS-PRO-017-001). A separate procedure, Adverse Water Quality Incident Reporting – O. Reg. 170/03 (MW-ES- DWS-SOP-012-001 – see Appendix D) has been developed to document processes f or addressing these occurrences. Potential and actual DWQMS nonconformance’s are identified through several different means, including but not limited to DWQMS audits, internal and external communication, monitoring and measurement of DWQMS performance, employee observations/suggestions, and DWQMS Management Reviews. A DWQMS Preventive Action Request Form (MW-ES- DWS-FRM-017-001) and/or a DWQMS Corrective Action Request Form (MW-ES-DWS- FRM-017-002) is used to document the non-conformance, the Root Cause Analysis, development & implementation of a Preventive or Corrective Action Plan, and follow-up verification activities. Designated Operating Authority Staff may be delegated to implement preventive or corrective actions. The Environmental Services Coordinator (or designate) verifies the effectiveness of the preventive or corrective action. The Environmental Services Coordinator is responsible for approving and closing DWQMS Preventive and Corrective Requests, and will only do so once the effectiveness of the implemented solution has been verified. The Environmental Services Coordinator retains completed documentation of DWQMS Preventive & Corrective Action Requests and generates an annual summary of the status of nonconformance’s, preventive actions and corrective actions for presentation as an input to DWQMS Management Reviews. Page 238 of 732 MW-ES-DWS-FRM-017-001 DWQMS Preventive & Corrective Action Request rev 1 PCAR #:Date: Issued to: Due Date: Issued by: Internal Audit Related DWQMS Element: Management Review Monitoring & Measurement Employee Suggestion Other: Root Cause Identified?Yes/No Details: CORRECTIVE & PREVENTIVE ACTION PLAN Approved by: CLOSURE OF CAR: DWQMS Preventive and Corrective Action Request (PCAR) Subject Of Preventive / Corrective Action Closed Date:Closed by: Recommended Action Verified by: VERIFICATION: Method of Verification: Source of CAR: This form is CONTROLLED unless otherwise noted. DO NOT PHOTOCOPY Page 1 of 1 Page 239 of 732 DWQMS Document Control Matrix MW-ES-DWS-LM-002-001 rev 11 Document Name Document Number Master Location (Electronic) Distribution Location(s) Current Revision # Date Last Revised Next Review Date Document Author Document Approver Notes Niagara Falls Emeregency Response Procedures Manual for Drinking Water MW-ES-DWS-SOP-014-001 S:\DWQMS_SEC - City Hall, Office of the Director of Municipal Works - Municipal Works Service Centre, Office of the Environmental Services Manager - Municipal Works Service Centre, Office of the Operations Superindendant - Municipal Works Service Centre, Environmental Services Office - Fire Station 1, 5815 Morrison Street - U:\DWQMS\Niagara Falls Emergency Response Procedures Manual for Drinking Water 4 2014-06-01 Nov 2017 to address special contamination in MW-ES-DWS- SOP-014-002 and 004 2017-10-01 November 2018 James Sticca N/A Procedures are approved individually Water Operations Manual MW-ES-DWS-SOP-001-001 S:\DWQMS_SEC - Environmental Services Office 3 Aug-16 As required James Sticca N/A Procedures are approved individually DWQMS Control of Documents MW-ES-DWS-PRO-002-001 S:\DWQMS_SEC - U:\DWQMS 8 May-17 As required James Sticca Geoff Holman DWQMS Control of Records MW-ES-DWS-PRO-003-001 S:\DWQMS_SEC - U:\DWQMS 8 May-17 As required James Sticca Geoff Holman DWQMS Risk Assessment MW-ES-DWS-PRO-004-001 S:\DWQMS_SEC - U:\DWQMS 7 Aug-16 As required James Sticca Geoff Holman DWQMS Competencies and Training MW-ES-DWS-PRO-006-001 S:\DWQMS_SEC - U:\DWQMS 5 May-15 As required James Sticca Geoff Holman DWQMS Awarness Training MW-ES-DWS-PRO-006-002 S:\DWQMS_SEC - U:\DWQMS 8 May-17 As required James Sticca Geoff Holman DWQMS Personnel Coverage MW-ES-DWS-PRO-007-001 S:\DWQMS_SEC - U:\DWQMS 6 May-15 As required James Sticca Geoff Holman DWQMS Communications MW-ES-DWS-PRO-008-001 S:\DWQMS_SEC - U:\DWQMS 8 May-17 As required James Sticca Geoff Holman System Procedures Top Management and Council Upon Significant Change - Municipal Service Centre, DWQMS Office - U:\DWQMS\DWQMS Operational Plan Operational Plan Manuals DWQMS Operational Plan MW-ES-DWS-OP-001-001 S:\DWQMS_SEC 3 James SticcaFeb-14 This document is CONTROLLED unless otherwise noted.DO NOT PHOTOCOPY Page 1 of 6Page 240 of 732 DWQMS Document Control Matrix MW-ES-DWS-LM-002-001 rev 11 Document Name Document Number Master Location (Electronic) Distribution Location(s) Current Revision # Date Last Revised Next Review Date Document Author Document Approver Notes Operational PlanDWQMS Essential Supplies & Services MW-ES-DWS-PRO-009-001 S:\DWQMS_SEC - U:\DWQMS 5 May-17 As required James Sticca Geoff Holman DWQMS Review and Provision of Infrastructure MW-ES-DWS-PRO-010-001 S:\DWQMS_SEC - U:\DWQMS 8 Jul-16 As required James Sticca Geoff Holman DWQMS Sampling, Testing & Monitoring MW-ES-DWS-PRO-012-001 S:\DWQMS_SEC - U:\DWQMS 7 May-17 As required James Sticca Geoff Holman DWQMS Measurement & Recording Equipment Calibration & Maintenance MW-ES-DWS-PRO-013-001 S:\DWQMS_SEC - U:\DWQMS 7 Jul-16 As required James Sticca Geoff Holman DWQMS Emergency Management MW-ES-DWS-PRO-014-001 S:\DWQMS_SEC - U:\DWQMS 6 Jul-16 As required James Sticca Geoff Holman DWQMS Internal Auditing MW-ES-DWS-PRO-015-001 S:\DWQMS_SEC - U:\DWQMS 6 Jul-16 As required James Sticca Geoff Holman DWQMS Management Review MW-ES-DWS-PRO-016-001 S:\DWQMS_SEC - U:\DWQMS 7 May-17 As required James Sticca Geoff Holman DWQMS Corrective & Preventive Action MW-ES-DWS-PRO-017-001 S:\DWQMS_SEC - U:\DWQMS 5 Jul-16 As required James Sticca Geoff Holman Watermain Repair Break MW-ES-DWS-SOP-011-001 S:\DWQMS_SEC - U:\DWQMS 6 Jul-15 As required James Sticca Andy Broderick Flushing the Repaired Watermain MW-ES-DWS-SOP-011-002 S:\DWQMS_SEC - U:\DWQMS 5 Mar-15 As required James Sticca Andy Broderick Tapping - Large Tapping Machine MW-ES-DWS-SOP-011-003 S:\DWQMS_SEC - U:\DWQMS 5 May-15 As required James Sticca Andy Broderick Tapping New Services - 1" - 2" - PVC & Polyethylene Watermain MW-ES-DWS-SOP-011-004 S:\DWQMS_SEC - U:\DWQMS 5 May-15 As required James Sticca Andy Broderick Tapping for 20-50mm (3/4" - 1") - Cast Iron Ductile Watermain MW-ES-DWS-SOP-011-005 S:\DWQMS_SEC - U:\DWQMS 5 May-15 As required James Sticca Andy Broderick Blow-Offs MW-ES-DWS-SOP-011-007 S:\DWQMS_SEC - U:\DWQMS 5 Mar-15 As required James Sticca Andy Broderick New Water Services - 20, 25, 40 & 50mm MW-ES-DWS-SOP-011-008 S:\DWQMS_SEC - U:\DWQMS 5 May-15 As required James Sticca Andy Broderick Water Service - Scheduled and Emergency Repair/ Replacement MW-ES-DWS-SOP-011-009 S:\DWQMS_SEC - U:\DWQMS 5 Mar-15 As required James Sticca Andy Broderick Water Service Shut-Offs MW-ES-DWS-SOP-011-010 S:\DWQMS_SEC - U:\DWQMS 4 May-15 As required James Sticca Andy Broderick General Site Identification and Notification MW-ES-DWS-SOP-011-011 S:\DWQMS_SEC - U:\DWQMS 5 Jul-15 As required James Sticca Andy Broderick Winter Inspection - Black Ring Hydrant Procedure MW-ES-DWS-SOP-011-012 S:\DWQMS_SEC - U:\DWQMS 5 May-15 As required James Sticca Andy Broderick Hydrant - Inspection, Flushing, and Repairs MW-ES-DWS-SOP-011-014 S:\DWQMS_SEC - U:\DWQMS 3 Mar-15 As required James Sticca Andy Broderick Hydrant - Painting MW-ES-DWS-SOP-011-015 S:\DWQMS_SEC - U:\DWQMS 5 Mar-15 As required James Sticca Andy Broderick Hydrant - Thawing Frozen MW-ES-DWS-SOP-011-016 S:\DWQMS_SEC - U:\DWQMS 5 Mar-15 As required James Sticca Andy Broderick Distribution Valve Repair MW-ES-DWS-SOP-011-017 S:\DWQMS_SEC - U:\DWQMS 5 May-15 As required James Sticca Andy Broderick Distribution Valve Replacment MW-ES-DWS-SOP-011-018 S:\DWQMS_SEC - U:\DWQMS 5 May-15 As required James Sticca Andy Broderick Valve Turning - 100 - 300mm MW-ES-DWS-SOP-011-019 S:\DWQMS_SEC - U:\DWQMS 5 May-15 As required James Sticca Andy Broderick Curb Box Repair - Hydrovac MW-ES-DWS-SOP-011-020 S:\DWQMS_SEC - U:\DWQMS 5 May-15 As required James Sticca Andy Broderick Curb Box Repair - Dig Crew MW-ES-DWS-SOP-011-021 S:\DWQMS_SEC - U:\DWQMS 2 Nov-17 As required Compliance Coordinator Mike Pullano Standard Operating Procedures This document is CONTROLLED unless otherwise noted.DO NOT PHOTOCOPY Page 2 of 6Page 241 of 732 DWQMS Document Control Matrix MW-ES-DWS-LM-002-001 rev 11 Document Name Document Number Master Location (Electronic) Distribution Location(s) Current Revision # Date Last Revised Next Review Date Document Author Document Approver Notes Operational PlanCurb Stop Replacement MW-ES-DWS-SOP-011-022 S:\DWQMS_SEC - U:\DWQMS 5 May-15 As required James Sticca Andy Broderick Water Meter Change Outs MW-ES-DWS-SOP-011-023 S:\DWQMS_SEC - U:\DWQMS 5 Jun-15 As required James Sticca Andy Broderick Water Meter Inspections, Responding to Customer Complaints MW-ES-DWS-SOP-011-025 S:\DWQMS_SEC - U:\DWQMS 5 Jun-15 As required James Sticca Andy Broderick General Work Procedures MW-ES-DWS-SOP-011-028 S:\DWQMS_SEC - U:\DWQMS 5 Jul-15 As required James Sticca Andy Broderick Restoration of Lawns/Sod MW-ES-DWS-SOP-011-030 S:\DWQMS_SEC - U:\DWQMS Retired Water Sample Station Installation MW-ES-DWS-SOP-011-031 S:\DWQMS_SEC - U:\DWQMS 5 Jul-15 As required James Sticca Andy Broderick Equipment and Tool Disinfection MW-ES-DWS-SOP-011-032 S:\DWQMS_SEC - U:\DWQMS 5 Mar-15 As required James Sticca Andy Broderick Microbiological Sampling - Following Mainbreak MW-ES-DWS-SOP-011-033 S:\DWQMS_SEC - U:\DWQMS 6 May-15 As required James Sticca Andy Broderick Water Quality Complaint Based Sampling MW-ES-DWS-SOP-011-034 S:\DWQMS_SEC - U:\DWQMS 5 Aug-15 As required James Sticca Andy Broderick System Pressure MW-ES-DWS-SOP-011-035 S:\DWQMS_SEC - U:\DWQMS Retired As required Hydrant Replacement MW-ES-DWS-SOP-011-037 S:\DWQMS_SEC - U:\DWQMS 5 Jul-15 As required James Sticca Andy Broderick Excavation Procedure MW-ES-DWS-SOP-011-040 S:\DWQMS_SEC - U:\DWQMS 5 Jul-15 As required James Sticca Andy Broderick Trav-L-Vac 300 MW-ES-DWS-SOP-011-041 S:\DWQMS_SEC - U:\DWQMS Retired Encountering Contaminated Soil MW-ES-DWS-SOP-011-042 S:\DWQMS_SEC - U:\DWQMS 6 Nov-17 As required James Sticca James Sticca Temporary Service Connection MW-ES-DWS-SOP-011-043 S:\DWQMS_SEC - U:\DWQMS Retired Low Pressure Invesitgation MW-ES-DWS-SOP-011-044 S:\DWQMS_SEC - U:\DWQMS 5 Jul-15 As required James Sticca Andy Broderick Water Service Chlorine Residual MW-ES-DWS-SOP-011-045 S:\DWQMS_SEC - U:\DWQMS 5 Jul-15 As required James Sticca Andy Broderick M40 Gas Monitor Use MW-ES-DWS-SOP-011-046 S:\DWQMS_SEC - U:\DWQMS Retired Adverse Water Quality Incident Reporting MW-ES-DWS-SOP-012-001 S:\DWQMS_SEC - U:\DWQMS 6 Jul-15 As required James Sticca Andy Broderick THM Sampling MW-ES-DWS-SOP-012-002 S:\DWQMS_SEC - U:\DWQMS 5 Jul-15 As required James Sticca Andy Broderick Microbiological Sampling - Weekly Sampling MW-ES-DWS-SOP-012-003 S:\DWQMS_SEC - U:\DWQMS 6 Jul-15 As required James Sticca Andy Broderick Chlorine Residual Sampling MW-ES-DWS-SOP-012-004 S:\DWQMS_SEC - U:\DWQMS 5 Jul-15 As required James Sticca Andy Broderick Lead Sampling MW-ES-DWS-SOP-012-005 S:\DWQMS_SEC - U:\DWQMS 5 Jul-15 As required James Sticca Andy Broderick Calibration of Portable HACH Colorimeters MW-ES-DWS-SOP-013-001 S:\DWQMS_SEC - U:\DWQMS Suspended Calibration of Portable pH meters MW-ES-DWS-SOP-013-002 S:\DWQMS_SEC - U:\DWQMS 5 Aug-14 As required James Sticca Andy Broderick Boil Water Advisory MW-ES-DWS-SOP-014-001 S:\DWQMS_SEC - U:\DWQMS 5 Aug-14 Aug-15 James Sticca Geoff Holman Suspected Backflow or Cross Connection MW-ES-DWS-SOP-014-002 S:\DWQMS_SEC - U:\DWQMS 5 Aug-14 Nov-17 James Sticca Geoff Holman Source Failure - Widespread Water Loss MW-ES-DWS-SOP-014-003 S:\DWQMS_SEC - U:\DWQMS 5 Aug-14 Aug-15 James Sticca Geoff Holman Suspected Tampering of the Distribution System MW-ES-DWS-SOP-014-004 S:\DWQMS_SEC - U:\DWQMS 7 Aug-17 Nov-17 James Sticca James Sticca Field and Response to Drinking Water Customer Calls MS-ES-DWS-SOP-021-001 S:\DWQMS_SEC - U:\DWQMS 5 Jul-15 As required James Sticca Andy Broderick This document is CONTROLLED unless otherwise noted.DO NOT PHOTOCOPY Page 3 of 6Page 242 of 732 DWQMS Document Control Matrix MW-ES-DWS-LM-002-001 rev 11 Document Name Document Number Master Location (Electronic) Distribution Location(s) Current Revision # Date Last Revised Next Review Date Document Author Document Approver Notes Operational Plan Environmental Services Mission Statement (poster)MW-ES-DWS-VIS-001-001 Specialized software, retained by author. - City website - U:\DWQMSs 1 Mar-15 Mar-16 Divisional Authority Divisional Authority Niagara Falls DWS Map MW-ES-DWS-VIS-001-002 Specialized software, retained by author.- U:\DWQMS 1 Aug-15 Jun-16 Divisional Authority Divisional Authority DWWP Map MW-ES-DWS-VIS-001-003 Specialized software, retained by author.- U:\DWQMS 3 Mar-15 Mar-16 Divisional Authority Divisional Authority DWWP Map MW-ES-DWS-VIS-001-004 Specialized software, retained by author.- U:\DWQMS 3 Mar-15 Mar-16 Divisional Authority Divisional Authority DWWP Map MW-ES-DWS-VIS-001-005 Specialized software, retained by author.- U:\DWQMS 3 Mar-15 Mar-16 Divisional Authority Divisional Authority Microbiological Sampling Locatons Group A MW-ES-DWS-VIS-012-001 Specialized software, retained by author.- U:\DWQMS 3 Mar-15 Mar-16 Divisional Authority Divisional Authority Microbiological Sampling Locatons Group B MW-ES-DWS-VIS-012-002 Specialized software, retained by author.- U:\DWQMS 3 Mar-15 Mar-16 Divisional Authority Divisional Authority Microbiological Sampling Locatons Group C MW-ES-DWS-VIS-012-003 Specialized software, retained by author.- U:\DWQMS 3 Mar-15 Mar-16 Divisional Authority Divisional Authority Microbiological Sampling Locatons Group D MW-ES-DWS-VIS-012-004 Specialized software, retained by author.- U:\DWQMS 3 Mar-15 Mar-16 Divisional Authority Divisional Authority Microbiological Sampling Calendar MW-ES-DWS-VIS-012-005 Specialized software, retained by author.- U:\DWQMS 4 Jan-15 Nov-17 Divisional Authority Divisional Authority Boil Water Form and FAQ MW-ES-DWS-VIS-014-001 S:\DWQMS_SEC - U:\DWQMS 1 Jun-15 Jun-16 James Sticca Formal approval not required Visual Aids This document is CONTROLLED unless otherwise noted.DO NOT PHOTOCOPY Page 4 of 6Page 243 of 732 DWQMS Document Control Matrix MW-ES-DWS-LM-002-001 rev 11 Document Name Document Number Master Location (Electronic) Distribution Location(s) Current Revision # Date Last Revised Next Review Date Document Author Document Approver Notes Operational Plan Document Template MW-ES-DWS-FRM-002-001 S:\DWQMS_SEC S:\DWQMS_SEC 3 Aug-15 As required James Sticca Formal approval not required Form/List Header Template MW-ES-DWS-FRM-002-002 S:\DWQMS_SEC S:\DWQMS_SEC 3 Aug-15 As required James Sticca Formal approval not required Risk Assessment Matrix Form MW-ES-DWS-FRM-004-001 S:\DWQMS_SEC S:\DWQMS_SEC 3 Aug-15 As required James Sticca Formal approval not required Environmental Services Training Needs Survey MW-ES-DWS-FRM-006-001 S:\DWQMS_SEC S:\DWQMS_SEC 3 Aug-15 As required James Sticca Formal approval not required DWQMS Vendor Acknowledgement MW-ES-DWS-FRM-009-001 S:\DWQMS_SEC S:\DWQMS_SEC 1 Aug-15 As required James Sticca Formal approval not required Hydrant Report Form MW-ES-DWS-FRM-011-001 S:\DWQMS_SEC S:\Environmental Services 1 Aug-15 As required James Sticca Formal approval not required Curb Stop Repair Form MW-ES-DWS-FRM-011-002 S:\DWQMS_SEC S:\Environmental Services 1 Aug-15 As required James Sticca Formal approval not required Restoration Work Form MW-ES-DWS-FRM-011-003 S:\DWQMS_SEC S:\Environmental Services 1 Aug-15 As required James Sticca Formal approval not required Contractor Costing Form MW-ES-DWS-FRM-011-004 S:\DWQMS_SEC S:\Environmental Services 1 Aug-15 As required James Sticca Formal approval not required Capital Project Water Shut Off Advisement MW-ES-DWS-FRM-011-005 S:\DWQMS_SEC S:\Environmental Services 1 Aug-15 As required James Sticca Formal approval not required Hydrant Service Status Form MW-ES-DWS-FRM-011-006 S:\DWQMS_SEC S:\DWQMS_SEC Retired Water Conservation MW-ES-DWS-FRM-014-001 S:\DWQMS_SEC S:\DWQMS_SEC 1 Aug-15 As required James Sticca Formal approval not required Do Not Use Water Form MW-ES-DWS-FRM-014-002 S:\DWQMS_SEC S:\DWQMS_SEC 1 Aug-15 As required James Sticca Formal approval not required Bulk Water Station Checklist MW-ES-DWS-FRM-014-003 S:\DWQMS_SEC S:\DWQMS_SEC 3 May-15 May-18 James Sticca Formal approval not required DWQMS Internal Audit Checklist MW-ES-DWS-FRM-015-001 S:\DWQMS_SEC S:\DWQMS_SEC 3 May-15 May-18 James Sticca Formal approval not required DWQMS Management Review Meeting Agenda MW-ES-DWS-FRM-016-001 S:\DWQMS_SEC S:\DWQMS_SEC Retired DWQMS Management Review Meeting Minutes Template MW-ES-DWS-FRM-016-002 S:\DWQMS_SEC S:\DWQMS_SEC Retired DWQMS Preventive Action Request MW-ES-DWS-FRM-017-001 S:\DWQMS_SEC S:\DWQMS_SEC 3 Mar-15 As required James Sticca Formal approval not required DWQMS Corrective Action Request MW-ES-DWS-FRM-017-002 S:\DWQMS_SEC S:\DWQMS_SEC 1 Mar-15 As required James Sticca Formal approval not required Document Control Matrix MW-ES-DWS-LM-002-001 S:\DWQMS_SEC - U:\DWQMS 9 Aug-15 Nov-17 James Sticca Formal approval not required Record Control Matrix MW-ES-DWS-LM-003-001 S:\DWQMS_SEC - U:\DWQMS 5 Aug-15 Nov-17 James Sticca Formal approval not required DWQMS Roles, Responsibilities & Authorities Matrix MW-ES-DWS-LM-005-001 S:\DWQMS_SEC - U:\DWQMS 4 Mar-14 Mar-16 James Sticca Geoff Holman DWQMS Competencies Matrix MW-ES-DWS-LM-006-001 S:\DWQMS_SEC - U:\DWQMS 4 Oct-13 Oct-15 James Sticca Geoff Holman Certified Drinking Water System Personnel MW-ES-DWS-LM-007-001 S:\DWQMS_SEC - U:\DWQMS 4 Jul-15 Dec-17 James Sticca Formal approval not required Lists & Matrices Forms This document is CONTROLLED unless otherwise noted.DO NOT PHOTOCOPY Page 5 of 6Page 244 of 732 DWQMS Document Control Matrix MW-ES-DWS-LM-002-001 rev 11 Document Name Document Number Master Location (Electronic) Distribution Location(s) Current Revision # Date Last Revised Next Review Date Document Author Document Approver Notes Operational PlanDWS On Call Schedule MW-ES-DWS-LM-007-002 S:\DWQMS_SEC - U:\DWQMS 5 Jul-15 Dec-17 James Sticca Formal approval not required List of Essential Drinking-Water System Supplies & Services MW-ES-DWS-LM-009-001 S:\DWQMS_SEC - U:\DWQMS 4 May-15 Nov-17 James Sticca Formal approval not required Drinking Water Emergency Contact List MW-ES-DWS-LM-014-001 S:\DWQMS_SEC - U:\DWQMS 4 May-15 Dec-17 James Sticca Formal approval not required DWQMS Approved Internal Auditors MW-ES-DWS-LM-015-001 S:\DWQMS_SEC - U:\DWQMS Retired This document is CONTROLLED unless otherwise noted.DO NOT PHOTOCOPY Page 6 of 6Page 245 of 732 DWQMS Record Control Matrix MW-ES-DWS-LM-003-001 rev 6 Number Name Origin of Record Form of Storage Master Location Minimum Retention Time Responsible Person Disposal Method 1 Municipal Drinking Water License External Hard-copy Service Centre (On Environmental Services Board)Life of license DWQMS Coordinator - 2 Drinking Water Works Permit External Hard-copy Service Centre (On Environmental Services Board)Life of permit DWQMS Coordinator - 3 DWQMS Operational Plan (current and obsolete versions)Internal Electronic S: drive (obsolete storage folder)10 years DWQMS Coordinator Archived indefinitely Electronic City server Continually updated Overwritten/ relayered Hard-copy Engineering vault (City Hall)Life of watermain Recycled. 5 Water Models - Existing - Current construction - Long-term changes Internal Electronic H2ONet (City server)Continually updated Infrastructure & Asset Manager Overwritten Hard-copy Engineering, General file (City Hall)Recycled. Electronic City server, laserfiche None. 7 New Watermain Analytical Testing Results (includes subdivisions and capital projects) External Hard-copy Project/ Construction Manager’s Office - binder Maintained indefinitely Project/ Construction Manager None. Hard-copy Capital projects folder Electronic S-drive 9 Biological, sampling & chlorination test plans for new construction Internal Hard-copy Project file - Project/ Construction Manager’s office Maintained indefinitely Project/ Construction Manager None. 10 Photos of new construction Internal Electronic City server, S-drive (Project directory, "Inspection" folder)Maintained indefinitely Project/ Construction Manager None 11 Engineer's Report Internal Hard-copy Environmental Services Clerk’s Office 15 years As per 170/3 S. 13. (3) 2 Environmental Services Clerk Not established 12 Minutes of Risk Assessment meetings Internal Electronic U:\DWQMS 4 years DWQMS Coordinator Archived indefinitely 13 Risk Assessment Results Internal Electronic U:\DWQMS 4 years DWQMS Coordinator Archived indefinitely 14 Critical control point exceedances & responses Internal Electronic U:\DWQMS 4 years Environmental Services Manager Archived indefinitely Internal Infrastructure & Asset Manager6MOE Certificates of Approval External Life of infrastructure Project/ Construction None. Drinking Water System InternalPressure testing (pre-commissioning of new Risk Assessment 4 Engineering drawings (design, spacing, sizing) - Watermains - Hydrants - Water valves - Water services Infrastructure & Asset Manager 8 Maintained indefinitely This document is CONTROLLED unless otherwise noted.DO NOT PHOTOCOPY Page 1 of 5Page 246 of 732 DWQMS Record Control Matrix MW-ES-DWS-LM-003-001 rev 6 Number Name Origin of Record Form of Storage Master Location Minimum Retention Time Responsible Person Disposal Method Drinking Water System 15 Operator & Water Quality Analyst Certificates External Hard-copy Service Centre (posted at front entrance)Validity of license (3 years) Environmental Services Manager Destroyed 16 Water Operator training records Internal Electronic InfoHR database Maintained indefinitely DWQMS Coordinator None. 17 Water Operator training records Internal or external Hard-copy Operator binder (i.e., certificates, sign-in sheets, etc.) or S:\Environmental Services Maintained indefinitely DWQMS Coordinator None. 18 CSC Meeting Reports Internal Electronic City server, laserfiche Maintained indefinitely Secretary to Council Archived indefinitely 19 CSC Meeting Minutes Internal Electronic City server, laserfiche Maintained indefinitely Secretary to Council Archived indefinitely 20 Customer complaint records Internal Electronic Work order system Maintained indefinitely Environmental Services Clerk None. 21 Purchase orders Internal Hard-copy Purchasing Department 22 Vendor QA Review results Internal Electronic U:\DWQMS 4 years DWQMS Coordinator 4 years 23 Vendor Acknowledgement records Internal Electronic U:\DWQMS 4 years DWQMS Coordinator 4 years 24 Operator logbooks Internal Hard-copy Environmental Services Manager’s Office Not established Environmental Services Manager None. 25 Daily Activity Sheet/Timesheet Internal Hard-copy Environmental Services Manager’s Office 5 years Environmental Services Manager None. 26 Maintenance work orders (includes watermains, water services, valves, valve chambers, curb stops/boxes, fire hydrants, blow offs) Internal Hard-copy Work order system Maintained indefinitely Environmental Services Manager None. S: Drive Infrastructure & Asset Manager Environmental Services Manager's office Environmental Services Manager 29 Hydrant flow data Internal Electronic laserfiche Maintained indefinitely Service Centre Clerk Not established 30 Watermain break reports Internal Hard-copy Binder - Environmental Services Manager’s Office Maintained indefinitely Environmental Services Manager Not established 31 Water meter repair records Internal Electronic Work order system Maintained indefinitely Environmental Services Clerk Not established 32 On/off water requests Internal Electronic Work order system Maintained indefinitely Environmental Services Clerk Not established Maintained indefinitelyInternal None.Valve-turning data27 Electronic Maintenance & Infrastructure Essential Supplies & Services As per Purchasing protocols Competencies/Personnel Coverage Communications This document is CONTROLLED unless otherwise noted.DO NOT PHOTOCOPY Page 2 of 5Page 247 of 732 DWQMS Record Control Matrix MW-ES-DWS-LM-003-001 rev 6 Number Name Origin of Record Form of Storage Master Location Minimum Retention Time Responsible Person Disposal Method Drinking Water System 33 10-Year Watermain and Water System Sustainability Forecast Internal Electronic U:\OPERATIONAL CONTRACTS AND CAPITAL PROGRAMS Changes tracked and archived annually Infrastructure & Asset Manager Archived indefinitely 34 DWS Infrastructure Review Report Internal Electronic U:\DWQMS 10 years as per City Retention By Law "project study files" under Planning?) DWQMS Coordinator Archived indefinitely 35 Minutes of DWS Infrastructure Review meetings Internal Electronic U:\DWQMS 10 years DWQMS Coordinator Archived indefinitely 36 Chlorine residual test results Internal Hard-copy Binder, Environmental Services Manager’s Office (Current Month) 2 years as per 170/3 S. 13 (1)1. i) Environmental Services Manager Environmental Services Clerk’s Office 37 Microbiological test results: total coliform, E. coli, HPC Internal Electronic S:\Environmental Services\Microbiological Sample Results 2 years as per 170/3 S. 13 (1) 1. iii) Environmental Services Manager Environmental Services Clerk’s Office 38 Lead testing results Internal Hard-copy Binder,Environmental Services Records Office (Dec 17/07 to present) 6 years as per 170/3 S. 13 (2) 1. i) Environmental Services Manager None. 39 Trihalomethane testing results Internal Hard-copy Binder,Environmental Services Clerk Office 6 years as per 170/3 S. 13 (2) 1. i) Environmental Services Manager None. Hard-copy Environmental Services Clerk’s Office Electronic City of Niagara Falls Website 41 Adverse Water Quality Incidents - Test Results - Reporting (Form 2A) - Corrective Actions (Form 2B) Internal Hard-copy Environmental Services Office 6 years as Schedule 16 required to be included in annual reports (which are required to maintain for a min of 6 years) Environmental Services Manager None. 42 Adverse test results - lead testing program Internal Hard-copy Environmental Services Office 15 years as per 170/3 S. 13. (3) 1. ii) Environmental Services Manager None. 43 MOE Inspection records External Hard-copy Environmental Services Manager’s Office 15 years as per 170/3 S. 13. (3) 1. ii) Environmental Services Manager Environmental Services Clerk’s Office 44 Regional sampling data External Electronic S:\Environmental Services\Niagara Falls WTP Results 15 years - should be consistent with the Region record retention on their report. Requested retention requirements form Chippawa Water Treatment Plant DWQMS Coordinator Archived indefinitely 45 Calibration records Internal and external Hard-copy Binder - DWQMS Coordinator Office 4 years Environmental Services Manager Archived indefinitely 46 Emergency response testing records Internal Electronic S:\DWQMS_SEC 4 years DWQMS Coordinator Archived indefinitely Emergency Management Calibration & Verification DWQMS Coordinator None. DWS Sampling, Testing & Monitoring Drinking-Water System Annual & Summary Reports40 Internal 6 years as per 170/3 S. 13 (2) 3. This document is CONTROLLED unless otherwise noted.DO NOT PHOTOCOPY Page 3 of 5Page 248 of 732 DWQMS Record Control Matrix MW-ES-DWS-LM-003-001 rev 6 Number Name Origin of Record Form of Storage Master Location Minimum Retention Time Responsible Person Disposal Method Drinking Water System 47 Emergency response records Internal Electronic S:\DWQMS_SEC Accidents are 7 years currently under City By Law (Municipal Works Dept Section) DWQMS Coordinator Archived indefinitely This document is CONTROLLED unless otherwise noted.DO NOT PHOTOCOPY Page 4 of 5Page 249 of 732 DWQMS Record Control Matrix MW-ES-DWS-LM-003-001 rev 6 Number Name Origin of Record Form of Storage Master Location Minimum Retention Time Responsible Person Disposal Method Drinking Water System 48 Internal audit records Internal Electronic S:\DWQMS_SEC 4 years-to look at Corporate audit retention records, as per legal? DWQMS Coordinator Archived indefinitely 49 External audit records External Electronic S:\DWQMS_SEC 4 years DWQMS Coordinator Archived indefinitely 50 Records of DWQMS Management Review meetings (agendas & checklists) Internal Electronic S:\DWQMS_SEC 4 years DWQMS Coordinator Archived indefinitely Electronic S:\DWQMS_SEC (previously maintained indefinitely) 15 years as per 170/3 S. 13. (3) 1. iii) - as it relates to sodium only (Schedule 17-13) DWQMS Coordinator Archived indefinitely Hard-copy DWQMS Coordinator's office see above DWQMS Coordinator Archived indefinitely Nfls Plant keeps billing logs for 7 years and Lab work for 10 years Management Review InternalPreventive & Corrective Action records51 Audits Continual Improvement This document is CONTROLLED unless otherwise noted.DO NOT PHOTOCOPY Page 5 of 5Page 250 of 732 DWQMS Roles, Responsibilities & Authorities MW-ES-DWS -LM-005-001 This document is CONTROLLED unless otherwise noted. Page 1 of 12 DO NOT PHOTOCOPY rev4 1.0 PURPOSE This matrix outlines the roles, responsibilities and authorities of drinking-water system personnel at the City of Niagara Falls. The descriptions contained within this matrix are not intended to be comprehensive descriptions of Water Section roles within the City’s Municipal Works Department; rather, the descriptions highlight only those responsibilities relating to the operation & maintenance of the City’s drinking-water system. Job descriptions are to be observed as the primary source for inclusive summaries of the listed roles. 2.0 SCOPE This document applies to all staff working in the Water Section of the Department of Municipal Works. 3.0 DEFINITIONS City City of Niagara Falls DWQMS Drinking Water Quality Management System DWS Drinking-Water System DWQMS Implementation Team Team that leads the City’s implementation of the DWQMS. Owner Legal or beneficial owner of the DWS. For the City of Niagara Falls, the Owner is represented by the Mayor and Council. Top Management Person(s) at the highest management level within the Operating Authority that makes decisions respecting the DWQMS and recommendations to the Owner regarding the DWS. For the City of Niagara Falls, Top Management includes the Director of Municipal Works. Technical Experts Internal staff or external parties who may be called on to provide advice on specific matters relating to the DWQMS or DWS. Title: DWQMS Roles, Responsibilities & Authorities Document #: MW-ES-DWS-LM-005-001 Created by: James Sticca Status of Document: Final Approved by: Geoff Holman Issue/ Revision Date: March 2017 Start of Next Review Period: As Required Revision #: 4 No. of Pages: 12 Page 251 of 732 DWQMS Roles, Responsibilities & Authorities MW -ES-DWS-LM-005-001 This document is CONTROLLED unless otherwise noted. Page 2 of 12 DO NOT PHOTOCOPY rev 3 4.0 MATRIX Position Responsibility Authority City of Niagara Falls Mayor & Council (DWS Owners) Overall Role: As representatives of the City’s drinking-water customers, the Mayor and Council are responsible for the complete oversight of the City’s drinking water distribution system, including the DWQMS. DWQMS Roles: Exercise a level of care and diligence in the oversight of t he City’s DWS with ultimate responsibility for provision of safe drinking water to the City’s drinking-water customers. Provide DWS resources and infrastructure, as necessary. Delegate Top Management roles, responsibi lities and authorities. Endorse the DWQMS Operational Plan and DWQMS Policy, and remain informed about the status of the DWS and DWQMS through communications with Top Management. Ensure compliance with applicable DWQMS legislation and regulations. Ensure t hat that Operating Authority is accredited according to the requirements of the Safe Drinking Water Act and its Regulations. Approve annual budget for the City of Niagara Falls’ DWS as part of the Municipal Works budget . Chief Administrative Officer Ove rall Role: Reporting to the Mayor and Council, the Chief Administrative Officer oversees all municipal operations. DWQMS Roles: Provide support & resources to Top Management as required. Recommend annual budget for the City of Niagara Falls’ Department of Municipal Works. DWQMS Top Management: Director of Municipal Works Overall Role: Reporting to the Mayor and Council via the Chief Administrative Officer, Top Management administers a range of services within the Department of Municipal Works, provides an environment for the motivation of personnel in the execution of their duties and offers safe, reliable and cost -effective services to the residents and businesses of the City of Niagara Falls. Recommend annual budget for the City of Niagara Falls’ DWS as part of the Municipal Works budget. Page 252 of 732 DWQMS Roles, Responsibilities & Authorities MW -ES-DWS-LM-005-001 This document is CONTROLLED unless otherwise noted. Page 3 of 12 DO NOT PHOTOCOPY rev 3 Position Responsibility Authority DWQMS Top Management (continued): Director of Municipal Works DWQMS Roles: Exercise a level of care, diligence and skill in the direction, oversight and evaluation of the City’s DWS with responsibility for the provision of safe drinking water to the City’s drinking-water customers. Ensure compliance with applicable DWQMS legislation and regulations. Ensure that that DWS Operating Authority is accredited according to the requirements of the Safe Drinking Water Act and its Regulations. Provide and/or obtain resources and necessary infrastructure to operate and maintain DWS infrastructure safely and effectively. Approve and endorse the Operational Plan and DWQMS Policy. Conduct annual Management Reviews of the DWQMS and report results of reviews to the Owner. Communicate with the Owner regarding matters relating to the DWQMS. Liaise with the City’s Finance Department in development of the DWS Financial Plan. Approve programs, policies, and procedures for the DWQMS. DWQMS Coordinator (QMS Representative) Overall Role: Reporting to the Manager of Environmental Services, the DWQMS Coordinator assumes responsibility for the ongoing management of water/wastewater compliance issues. This includes the development , implementation and maintenance of the Drinking Water Quality Management System (DWQMS) and all responsibilities of the Quality Management System Representative role. Additionally, supervises Environmental Services staff. DWQMS Roles: Ensure that drinking water system operations are executed in accordance with City requirements and with legisl ative & regulatory requirements, and that personnel are aware of all applicable legislative and regulatory requirements that pertain to their duties as related to the DWS. Ensure that the DWQMS is established, implemented and maintained in accordance with requirements of applicable legislation and regulations, the DWQMS Standard, and associated procedures. Create and enforce programs, policies, and procedures for the DWQMS. Enforce l egal drinking-water requirements. Request additional resources as required for the DWQMS. Page 253 of 732 DWQMS Roles, Responsibilities & Authorities MW -ES-DWS-LM-005-001 This document is CONTROLLED unless otherwise noted. Page 4 of 12 DO NOT PHOTOCOPY rev 3 Position Responsibility Authority Quality Management Representative (DWQMS Coordinator) (continued) Ensure that current versions of DWQMS documentation are used at all times. Report to Top Management and the DWQMS Implementation Team regarding DWQMS performance and any need for improvement. Promote awareness of the DWQMS and of staff roles & responsibilities throughout the Operating Authority. Develop and maintain the DWQMS Internal Auditing Program, including oversight of corrective actions identified as a result of internal audits and reporting of audit results to Top Management. Act as liaison between the DWQMS Accreditation Body, the MOE and the City’s Water Operations staff in regards to DWQMS Accreditation Audits and MOE inspections. Prepare reports as required by Provincial Legislation. Ensure that proper notification processes are followed for reporting of Adverse Water Quality Incidents and exceedances, that follow-up requirements are carri ed out as required, and that all related documentation and records are readily retrievable. Coordinate training & licensing programs including identification of training plans, planning and organization of internal and external training, management of trai ning records, liaison with agencies and partners to design and deliver training programs, tracking of licensing requirements and, where required, delivery of staff training related to the DWQMS and drinking water-related procedures. Participate and facili tate the annual DWS infrastructure review. Participate and facilitate the Quality Assurance Reviews of Essential Supplies and Services. Participate and facilitate the DWQMS Risk Assessment, annual updating activities and re-assessments every three years. Participate in Backflow Prevention and Water Conservation Programs in cooperation with other City departments as required. Adhere to all relevant drinking-water legislation and regulations. Adhere to all relevant DWQMS policies and procedures. Authority to perform listed responsibilities. Authority to perform other responsibilities as delegated. Page 254 of 732 DWQMS Roles, Responsibilities & Authorities MW -ES-DWS-LM-005-001 This document is CONTROLLED unless otherwise noted. Page 5 of 12 DO NOT PHOTOCOPY rev 3 Position Responsibility Authority Quality Management Representative (DWQMS Coordinator) (continued) Supervise the City’s union Staff as assigned by Manager of Environmental Services, ensuring that their duties are carried out in accordance with all City policies, DWQMS policies & procedures, and relevant legislation & regulations. Assign staff, equipment and materials within the Environmental Services Section and in cooperation with Environmental Services Supervisors. Ensures all equipment is maintained according to schedule and all needed supplies are available. Collects, compiles and analyzes all performance measurement data for the section. Oversee processes for public inquiries and complaints to ensure that they are addressed and that resolutions are properly documented. Adhere to all relevant drinking-water legislation and regulations. Adhere to all relevant DWQMS policies and procedures. Municipal Works Operations Superintendent Overal l Role: Reporting to the Director of Municipal Works, the Municipal Works Operations Superintendent oversees all operations within the Department of Municipal Works, including drinking water system operation. DWQMS Roles: Prepare annual DWS operating budgets in consultation with the Manager of Environmental Services. Serve as administrative authority for Environmental Services, including administration of personnel and budgetary matters. Work with the Manager of Environmental Services in the preparation of objectives and performance measurements for the DWS. Administer DWS policy as directed by the Director of Municipal Works. Administer budgetary control for Municipal Works. Distribute resources for programs, procedures or legal/regulatory requirements (within budget). Page 255 of 732 DWQMS Roles, Responsibilities & Authorities MW -ES-DWS-LM-005-001 This document is CONTROLLED unless otherwise noted. Page 6 of 12 DO NOT PHOTOCOPY rev 3 Position Responsibility Authority Manager of Environmental Services Overall Role: Reporting to the Municipal Works Operations Superintendent , the Manager of Environmental Services assumes responsibility for the Environmental Services Section and the planning, implementat ion, and monitoring of water distribution and wastewater collection programs to meet the needs of the City of Niagara Falls. DWQMS Roles: Exercise a level of care, diligence and skill in the direction and oversight of the City’s DWS operation. Assist in the preparation of annual operating budgets for the DWS. Supervise Environmental Services Supervisors and Environmental Services Supervisor/ORO, and DWQMS Coordinator ensuring that their duties are carried out in accordance with all City policies, DWQMS pol icies and procedures, and relevant legislation & regulations. As required, supervise other Municipal Works staff and resources involved in the operation of the DWS. Ensure that customer complaints relating to the DWS are addressed and resolved in a timely manner and in accordance with relevant DWQMS and/or Corporate procedures. Participate in DWQMS Risk Assessment, annual updating activities and re- assessments every three years. Participate in annual DWS infrastructure review. Participate in Quality Assurance Reviews of Essential Supplies and Services. Adhere to all relevant drinking-water legislation and regulations. Adhere to all relevant DWQMS policies and procedures. Distribute resources for programs, procedures or legal/regulatory requirements (withi n budget). Authority to perform listed responsibilities. Authority to perform other responsibilities as delegated. Page 256 of 732 DWQMS Roles, Responsibilities & Authorities MW -ES-DWS-LM-005-001 This document is CONTROLLED unless otherwise noted. Page 7 of 12 DO NOT PHOTOCOPY rev 3 Position Responsibility Authority Environmental Services Supervisor/ORO Overall Role: Reporting to the Environmental Services Manager, the Environmental Services Supervisor/ORO is responsible for the coordination of DWS activities relating to preventive maintenance, emergency response, dig crews and sampling and testing programs. This includes provision of on- site supervision and adherence to Municipal Works procedures and s afety programs. DWQMS Roles: Act as the Primary Overall Responsible Operator for the DWS. Supervise the City’s Certified Water Operators, ensuring that their duties are carried out in accordance with all City policies, DWQMS policies & procedures, and relevant legislation & regulations. Administer DWS programs, including but not limited to drinking water sampling/testing/monitoring, leak detection, hydrant inspection & maintenance, and valve turning. Take appropriate action in the event of adverse water quality incidents. Receive and address DWS-related customer complaints, or delegate responses to appropriate Environmental Services Supervisors. Participate in Quality Assurance Reviews of Essential Supplies and Services as required. Participate in DWQMS Risk Assessments, annual updating activities and re-assessments every three years as required. Supervise work performed by contractors retained by the City. Adhere to all relevant drinking-water legislation and regulations. Adhere to all relevant DWQMS polici es and procedures. Ensure that DWS programs are executed as planned, including but not limited to drinking water sampling/testing/monitoring, leak detection, hydrant inspection & maintenance, and valve turning or delegate these tasks to another Environment al Services Supervisor or DWQMS Coordinator. Authority to perform listed responsibilities. Authority to perform other responsibilities as delegated. Formatted: Bullets and Numbering Page 257 of 732 DWQMS Roles, Responsibilities & Authorities MW -ES-DWS-LM-005-001 This document is CONTROLLED unless otherwise noted. Page 8 of 12 DO NOT PHOTOCOPY rev 3 Position Responsibility Authority Environmental Services Supervisors Overall Role: Reporting to the Environmental Services Manager, the Environmental Services Supervisors are responsible for the coordination of DWS activities relating to preventive maintenance, emergency response, dig crews and sampling and testing programs. This includes provision of on-site supervision and adherence to Municipal Works procedures and safety programs. DWQMS Roles: Act as Backup Overall Responsible Operator for the drinking-water system (selected Environmental Services Supervisors only). Supervise the City’s Certified Water Operators, ensuring that their duties are carried out in accordance with all City policies, DWQMS policies & procedures, and relevant legislation & regulations. Administer DWS programs, including but not limited to drinking water sampling/testing/monitoring, leak detection, hydrant inspection & maintenance, and valve turning. Receive and address DWS-related customer complaints, or delegate responses to appropriate Environmental Services Supervisors. Participate in Quality Assurance Reviews of Essential Supplies and Services as required. Participate in DWQMS Risk Assessments, annual updating activities and re-assessments every three years as required. Supervise work performed by contractors retained by the City. Adhere to all relevant drinking-water legislation and regulations. Adhere to all relevant DWQMS policies and procedures. Authority to perform listed responsibilities. Authority to perform other responsibilities as delegated. Page 258 of 732 DWQMS Roles, Responsibilities & Authorities MW -ES-DWS-LM-005-001 This document is CONTROLLED unless otherwise noted. Page 9 of 12 DO NOT PHOTOCOPY rev 3 Position Responsibility Authority Environmental Services Lead Hand Overall Role: Reporting to the respective Environmental Services Supervi sors, the Environmental Services Lead Hands direct their respective Water Section work crews in the repair, maintenance and construction of the DWS. DWQMS Roles: Coordinate job- and site-specific activities for Certified Water Operators such that the safety of personnel and the public and the integrity of the municipal water supply are protected. Deal with public inquiries as directed by the respective Environmental Services Supervisor. Ensure preparation & submission of records and/or drawings indicating any changes, repairs, or maintenance activities affecting the drinking-water system. Adhere to all relevant drinking-water legislation and regulations. Adhere to all relevant DWQMS policies and procedures. Authority to perform listed responsibilities. Authority to perform other responsibilities as delegated. Environmental Services Operations Staff Overall Role: Reporting to respective Environmental Services Supervisors, Operations Staff are responsible for completing maintenance, repair and construction activities related to the drinking-water system in order to ensure the continued delivery of safe, clean drinking-water to the residents and businesses of the City of Niagara Falls. Operations Staff include Underground Service Operators, Truck Drivers & Backhoe Operators, Pipelayers and Environmental Services Maintainers. DWQMS Roles: Complete tasks as delegated by the Environmental Services Supervisor or superior to ensure the continued provision of safe, clean drinking-water to City customers. Adhere to all relevant drinking-water legislation and regulations. Adhere to all relevant DWQMS policies and procedures. Authority to perform listed responsibilities. Authority to perform other responsibilities as delegated. Page 259 of 732 DWQMS Roles, Responsibilities & Authorities MW -ES-DWS-LM-005-001 This document is CONTROLLED unless otherwise noted. Page 10 of 12 DO NOT PHOTOCOPY rev 3 Position Responsibility Authority Asset & Infrastructure Manager Overall Role: Reporting to the Director of Municipal Works, the Asset & Infrastructure Manager is responsible for the development and implementation of the City’s Asset Management Program, including the implementation of the Cartêgraph Work Management System. DWQMS Roles: Ensure that the City’s Asset Management Program is developed for the drinking-water system. Ensure that infrastructure maintenance, repair & renewal activities relating to the DWS are tracked in the City’s Cartêgraph Work Management System. Assist in the preparation of annual capital budgets for the DWS. Participate in annual DWS infrastructure assessments. Adhere to all relevant drinking-water legislation and regulations. Adhere to all relevant DWQMS policies and procedures. Authority to perform listed responsibilities. Authority to perform other responsibilities as delegated. Engineering Staff, Department of Municipal Works Overall Role: Engineering Staff are responsible for ensuring that all capital & construction works within the Municipal W orks domain are executed and maintained in accordance with City standards & policies as well as legislation, regulations and relevant external agencies. DWQMS Roles: Ensure that the City’s DWS infrastructure is sustained through the initiation of rehabilitation and renewal activities. Maint ain the City’s DWS-related infrastructure data. Prepare budget estimates for Capital Works projects relating to the DWS. Authority to perform listed responsibilities. Authority to perform other responsibilities as delegated. Page 260 of 732 DWQMS Roles, Responsibilities & Authorities MW -ES-DWS-LM-005-001 This document is CONTROLLED unless otherwise noted. Page 11 of 12 DO NOT PHOTOCOPY rev 3 Position Responsibility Authority Environmental Services Records Clerk Overall Role: Reporting to the Environmental Services Coordinator, the Environmental Services Clerk maintains the Environmental Services Section records and responds to all water related inquiries and complaints. DWQMS Roles: Maintain Environmental Services Section Records. Respond to water related inquiries and complaints. Adhere to all relevant drinking-water legislation and regulations. Adhere to all relevant DWQMS policies and procedures. Authority to perform listed responsibilities. Authority to perform other responsibilities as delegated. Service Centre Front Office Staff Overall Role: Provide administrative support for Environmental Services staff in the City’s Department of Municipal Works. DWQMS Roles: Assist DWS customers with inquiries, complaints and issues by directing them to appropriate Water Section staff or by creating a work order. Maintain records for the Water Section according to established procedures. Assist in the scheduling of customer service appointments. Adhere to all relevant drinking-water legislation and regulations. Adhere to all relevant DWQMS policies and procedures. Authority to perform listed responsibilities. Authority to perform other responsibilities as delegated. 1.0 Formatted: Bullets and Numbering Page 261 of 732 DWQMS Roles, Responsibilities & Authorities MW-ES-DWS -LM-005-001 Th is document is CONTROLLED unless otherwise noted. Page 12 of 12 DO NOT PHOTOCOPY rev 3 5.0 ASSOCIATED DOCUMENTS Water Operations – Job Descriptions (Corporate documents) 6.0 REVISION HISTORY Revision No.: 4 Date of Last Revision: March 2017 Last Approval Date: March 2017 Reason for Change(s): N/A Summary of Change(s): N/A Page 262 of 732 DWQMS Competencies Matrix MW -ES -DWS-LM-006-001 This document is CONTROLLED unless otherwise noted. Page 1 of 8 DO NOT PHOTOCOPY rev 4 1.0 PURPOSE This matrix outlines the required and desired competencies of Operating Authority Personnel whose work directly affects drinking -water quality. The descriptions contained within this matrix are not intended to be comprehensive descri ptions of required competencies within the City’s Water operations; rather, the descriptions highlight only those required competencies relating to work affecting drinking-water quality. Job descriptions are to be observed as the primary source of inclusive summaries for the listed positions. 2.0 SCOPE This document applies to staff of the Environmental Services Section of the Department of Municipal Works whose work directly affects drinking water quality (i.e., Certified Water Operators). 3.0 DEFINITIONS City City of Niagara Falls DWQMS Drinking Water Quality Management System DWS Drinking-Water System DWQMS Implementation Team Team that leads the City’s implementation of the DWQMS. Owner Legal or beneficial owner of the DWS. For the City of Niagara Falls, the Owner is represented by the Mayor and Council. Top Management Person(s) at the highest management level within the Operating Authority that makes decisions respecting the DWQMS and recommendations to the Owner regarding the DWS. For the City of Niagara Falls, Top Management includes the Director of Municipal Works. Technical Experts Internal staff or external parties who may be called on to provide advice on specific matters relating to the DWQMS or DWS. Title: DWQMS Competencies Matrix Document #: MW-ES-DWS-LM-006-001 Created by: James Sticca Status of Document: Final Approved by: Geoff Holman Issue/ Revision Date: March 2017 Start of Next Review Period: As Required Revision #: 5 No. of Pages: 8 Page 263 of 732 DWQMS Competencies Matrix MW -ES -DWS-LM-006-001 This document is CONTROLLED unless otherwise noted. Page 2 of 8 DO NOT PHOTOCOPY rev 4 4.0 MATRIX Position Required Competencies Desired Competencies Director of Municipal Works (Member of Top Management) Education & Training: Possess a post-secondary degree or diploma in Engineering (or equivalent education or experience) Possess an excellent knowledge of the City’s DWS Possess an excellent knowledge of relevant legislation & regulations Licensing & Certification: Maintain registration as a Professional Engineer or CET Maintain a valid Class G driver’s licence Customer Service training Communications and/or leadership training Municipal Works Operations Superintendent Education & Training: Possess a post-secondary degree or diploma in Engineering Technology (or equivalent education or experience) Possess an excellent knowledge of the City’s DWS Possess an excellent knowledge of relevant legislation & regulations Licensing & Certification: Maintain a valid Class D driver’s licence with “Z” endorsement for air brakes Maintain CRS -I level with Association of Ontario Road Supervisors. Customer Service training Communications and/or leadership training Page 264 of 732 DWQMS Competencies Matrix MW -ES -DWS-LM-006-001 This document is CONTROLLED unless otherwise noted. Page 3 of 8 DO NOT PHOTOCOPY rev 4 Position Required Competencies Desired Competencies Environmental Services Manager Education & Training: Possess a University Degree in a related field (or equivalent education or experience) Possess an excellent knowledge of the City’s DWS Possess an excellent knowledge of relevant legislation & regulations Complete Health & Safety training Licensing & Certification: Maintain a valid Class G driver’s licence Customer Service training Communications and/or leadership training DWQMS Coordinator (QMS Representative) Education & Training: Possess a post-secondary education relating to compliance programs (or equivalent education/experience) Complete training as a DWQMS Internal Auditor Possess an excellent knowledge of the City’s DWS Possess an excellent knowled ge of relevant legislation & regulations Licensing & Certification: Maintain a valid Class G driver’s licence Customer Service training Communications and/or leadership training Page 265 of 732 DWQMS Competencies Matrix MW -ES -DWS-LM-006-001 This document is CONTROLLED unless otherwise noted. Page 4 of 8 DO NOT PHOTOCOPY rev 4 Position Required Competencies Desired Competencies Environmental Services Supervisor/ORO Education & Training: Possess an Ontario Secondary School Diploma and a certificate in a management program (or related education or experience) Possess an excellent knowledge of the City’s DWS Possess an excellent knowledge of relevant legislation & regulations Complete Health & Safety training including Trenching, Excavation & Traffic Control, and Confined Space Entry Licensing & Certification: Maintain Drinking-Water Operator Certification for a Municipal Residential Class 2 Distribution System Maintain a valid Class D driver’s licence with “Z” endorsement for air brakes Backflow Prevention Licence Customer Service training Environmental Services Supervisor Education & Training: Possess an Ontario Secondary School Diploma and a certificate in a management program (or related education or experience) Possess an excellent knowledge of the City’s DWS Possess an excellent knowledge of relevant legislation & regulations Complete Health & Safety training including Trenching, Excavation & Traffic Control, and Confined Space Entry Licensing & Certification: Maintain Drinking-Water Operator Certification for a Municipal Residential Class 2 Distribution System Maintain a valid Class D driver’s licence with “Z” endorsement for air brakes Backflow Prevention Licence Customer Service training Page 266 of 732 DWQMS Competencies Matrix MW -ES -DWS-LM-006-001 This document is CONTROLLED unless otherwise noted. Page 5 of 8 DO NOT PHOTOCOPY rev 4 Position Required Competencies Desired Competencies Environmental Services Lead Hand Education & Training: Possess an Ontario Secondary School Diploma Possess water distribution system repair, maintenance and construction experience Possess an excellent knowledge of the City’s DWS Possess an excellent knowledge of relevant legislation & regulations Complete Health & Safety training including Trenching, Excavation & Traffic Control, and Confined Space Entry Licensing & Certification: Maintain Drinking-Water Operator Certification for a Municipal Residential Class 1 Distribution System Maintain a valid Class D driver’s licence with “Z” endorsement for air brakes Drinking-Water Operator Certification for a Municipal Residential Class 2 Distribution System Backflow Prevention Licence Customer Service training Communications training Underground Service Operator Education & Training: Possess an Ontario Secondary School Diploma Possess experience in installation, maintenance and repair of underground water distribution systems Possess an excellent knowledge of the City’s DWS Possess an excellent knowledge of relevant legislation & regulations Complete Health & Safety training including Trenching, Excavation & Traffic Control, and Confined Space Entry Licensing & Certification: Maintain Drinking-Water Operator Certification for a Municipal Residential Class 1 Distribution System Maintain a valid Class D driver’s licence with “Z” endorsement for air brakes Drinking-Water Operator Certification for a Municipal Residential Class 2 Distribution System Backflow Prevention Licence Customer Service training Communications training Page 267 of 732 DWQMS Competencies Matrix MW -ES -DWS-LM-006-001 This document is CONTROLLED unless otherwise noted. Page 6 of 8 DO NOT PHOTOCOPY rev 4 Position Required Competencies Desired Competencies Drinking-Water System Operator- in-Training Education & Training: Possess an Ontario Secondary School Diploma Possess a working knowledge of the City’s DWS Possess a good knowledge of relevant legislation & regulations Complete training in Customer Service & Communications Complete Health & Safety training including Trenching, Excavation, Confined Space & Traffic Control Licensing & Certification: Achieve and maintain certification as a Drinking-Water Operator-in-Training Within 18 months of securing position must achieve and maintain a Drinking- Water Certified Operator’s Licence for a Municipal Residential Class 1 Distribution System Maintain a valid Class D driver’s licence with “Z” endorsement for air brakes Drinking-Water Operator Certification Backflow Prevention Licence Water Meter Repairer Education & Training: Possess an Ontario Secondary School Diploma Be experienced in water meter repair Possess an excellent knowledge of the City’s DWS Possess an excellent knowledge of relevant legislation & regulations Complete training in Customer Service & Communications Complete Health & Safety training including Trenching, Excavation, Confined Space & Traffic Control Licensing & Certification: Maintain certification as a Drinking- Water Certified Water Quality Analyst or Drinking-Water Operator Certification for a Municipal Residential Class 1 Distribution System Maintain a valid Class G driver’s licence Maintain a Water Meter Installer Certificate Drinking-Water Operator Certification for a Municipal Residential Class 2 Distribution System Obtain a Backflow Prevention Licence Page 268 of 732 DWQMS Competencies Matrix MW -ES -DWS-LM-006-001 This document is CONTROLLED unless otherwise noted. Page 7 of 8 DO NOT PHOTOCOPY rev 4 Position Required Competencies Desired Competencies Plumber Education & Training: Possess an Ontario Secondary School Diploma, general plumbing experience and a working knowledge of heating and air conditioning Be able to read design drawings Possess an excellent knowledge of the City’s DWS Possess an excellent knowledge of relevant legislation & regulations Licensing & Certification: Maintain certification as a Drinking- Water Quality Analyst or Drinking-Water Operator Certification for a Municipal Residential Class 1 Distribution System Maintain a Backflow Prevention Licence Maintain a Provincial Plumber’s Licence and Master Plumber’s Licence (City of Niagara Falls) Maintain a Provincial Steam, Gas and Propane Fitter’s Licence Maintain a valid Class G driver’s licence Drinking-Water Operator Certification for a Municipal Residential Class 2 Distribution System Customer Service training Communications training Environmental Services Maintainer Education & Training: Possess an Ontario Secondary School Diploma Possess an excellent knowledge of the City’s DWS Possess an excellent knowledge of relevant legislation & regulations Licensing & Certification: Achieve and maintain a Drinking-Water Certified Operator-in-Training Licence Within 18 months of securing position, achieve and maintain Drinking-Water Operator Certification for a Municipal Residential Class 1 Distribution System Maintain a valid Class G driver’s licence Drinking-Water Operator Certification for a Municipal Residential Class 2 Distribution System Customer Service training Communications training Page 269 of 732 DWQMS Competencies Matrix MW -ES -DWS-LM-006-001 This document is CONTROLLED unless otherwise noted. Page 8 of 8 DO NOT PHOTOCOPY rev 4 5.0 ASSOCIATED DOCUMENTS Water Operations – Job Descriptions (Corporate documents) 6.0 REVISION HISTORY Revision No.: 5 Date of Last Revision: October 2016 Last Approval Date: October 2016 Reason for Change(s): N/A Summary of Change(s): N/A Page 270 of 732 List of Essential DWS Supplies and Services MW-ES-DWS-LM-009-001 rev 5 Primary Alternate Treated Water Niagara Falls Water Treatment Plant Continuous N/A N/A as Regulated under the Safe Drinking Water Act, 2002, S.O. 2002, c. 32 and associated Regulations Sodium hypochlorite (12% & calcium hypochlorite) Emco Supply (St. Catharines)Vancor Supply Purchased in 1 gallon buckets 4 gallons 8 Gallons - NSF certified - MSDS Laboratory Services E3 Labs Niagara Analitical N/A N/A N/A - Must maintain accreditation as per O. Reg. 248/03 pH buffer solutions HACH Company Colet Industries Kit 1 kit on hand until expiry N/A - Cannot use expired kits pH meters HACH Company -Cole Parmer - Fischer Scientific single unit 2 2 -must pass calibration Chlorine kit reagents HACH Company Colet Industries Tubs containing 1000 kits Retain more than half of a tub in stock - Cannot use expired kits HACH meters HACH Company No alternate identified single unit Minimum of one meter on hand at all times (10 in service)N/A - must pass calibration HACH calibration services HACH Company FlowMetrics N/A N/A - Calibration as per manufacturer specifications Construction Services N/A N/A N/A - Approved by Council - Requirements listed in tender specifications - Materials used must be NSF-AWWA certified Vehicles (i.e., backhoes, dump trucks, etc.) City of Niagara Falls Internal Fleet List of contractors may be used Contractors have three year tender for equipment rental N/A N/A - Pre-tendered, low bid basis Equipment (i.e. pumps, compaction equipment, trench boxes, etc.) City of Niagara Falls - In-house equipment available Battlefield United Rentals N/A N/A N/A - Provide equipment as per specifications - Maximum 2 hour response time for emergency equipment rental Locates for utilities (hydro, gas, etc.)Ontario One-Call No alternate identified N/A N/A N/A - Provide services as per specifications - Maximum 2 hour response time for emergency services Locating equipment (City- owned) Trenchless Utilities Inc. No alternate identified N/A Multiple units available within City departments N/A - NSF-AWWA certified (going to add to next tender that products must meet AWWA - NSF) Clamps Emco Supply (St. Catharines) -Wolseley Waterworks Group (Hamilton) - Vancor (Welland) - Local municipality (St. Catharines /Welland) Delivered by supplier, individually boxed Inventory of standard sizes maintained - Size 4 (4) - Size 6 (12) - Size 8 (12) - Size 10 (4) - Size 12 (4) Inventory of standard sizes after order; - Size 4 (order indivually) - Size 6 (ordered by the dozen) - Size 8 (ordered by the dozen) - Size 10 (order indivually) - Size 12 (order indivually) - NSF-AWWA certified (going to add to next tender that products must meet AWWA - NSF) Valves Emco Supply (St. Catharines) - Vancor (Welland) - Local municipality (St. Catharines /Welland) Delivered by supplier, individually packaged Inventory of standard sizes maintained - Size 4 (1) - Size 6 (2) - Size 8 (1) - Size 10 (ordered on use) - Size 12 (ordered on use) Inventory of standard sizes after order; - Size 4 (1) - Size 6 (crate) - Size 8 (1) - Size 10 (1) - Size 12 (1) - NSF-AWWA certified (going to add to next tender that products must meet AWWA - NSF) Minimum Inventory Maximum Inventory SAMPLING, TESTING AND CALIBRATION MAINTENANCE & REPAIR NEW CONSTRUCTION Provided on individual tender basis Quality Requirements DISINFECTION Supplier/Service Provider WATER SUPPLY Essential Supply or Service Size/Mode of Delivery This document is CONTROLLED unless otherwise noted. DO NOT PHOTOCOPY Page 1 of 2Page 271 of 732 List of Essential DWS Supplies and Services MW-ES-DWS-LM-009-001 rev 5 Primary Alternate Minimum Inventory Maximum Inventory Quality RequirementsSupplier/Service Provider WATER SUPPLY Essential Supply or Service Size/Mode of Delivery Pipes Emco Supply (St. Catharines) - Emco Supply (St. Catharines - Corix Water Products (Thorold) - Vancor Supply (Welland) Delivered by supplier, 20 foot lengths Inventory of standard sizes maintained; - Size 4 (ordered on use) - Size 6 (1) - Size 8 (1) - Size 10 (ordered on use) - Size 12 (ordered on use) Inventory of standard sizes after order; - Size 4 (1) - Size 6 (3) - Size 8 (3) - Size 10 (1) - Size 12 (1) - NSF-AWWA certified Couplings Emco Supply (St. Catharines) - Wolseley Waterworks Group (Hamilton) - Corix Water Products (Thorold) - Vancor Supply (Welland) Delivered by supplier, individually boxed Inventory of standard sizes maintained; - Size 4 (2) - Size 6 (2) - Size 8 (2) - Size 10 (2) - Size 12 (2) Inventory of standard sizes maintained; - Size 4 (6) - Size 6 (12) - Size 8 (6) - Size 10 (4) - Size 12 (4) - NSF-AWWA certified Hydrants Emco Supply (St. Catharines)Vancor (Welland) Delivered by supplier, individually, Supplier also delivers on site as required. Inventory of standard sizes maintained; - Size 4.5 ft (1) - Size 5 ft (2) - Size 5.5 ft (2) - Size 6 ft (2) - Size 6.5 ft (2) - Size 7 ft (1) Inventory of standard sizes maintained; - Size 4.5 ft (1) - Size 5 ft (2) - Size 5.5 ft (2) - Size 6 ft (2) - Size 6.5 ft (2) - Size 7 ft (1) - NSF-AWWA certified This document is CONTROLLED unless otherwise noted. DO NOT PHOTOCOPY Page 2 of 2Page 272 of 732 Control of Documents MW -ES -DWS-PRO-002-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 1 of 7 DO NOT PHOTOCOPY 1.0 PURPOSE The purpose of this procedure is to outline processes for the creation, modification, review, approval, distribution, retrieval and protection of drinking-water system documentation within the Department of Municipal Works . 2.0 SCOPE This procedure is to be followed by Municipal Works staff in dealing with any documentation relating to the City’s drinking-water system. This procedure falls under the scope of the Drinking Water Quality Management System. 3.0 DEFINITIONS Document Any written policy, manual, procedure, Standard Operating Procedure, form, visual aid, list, or record. Current Document Most recent approved version of a document. Obsolete Document Document that is not current. Document Number Unique identification number assigned to an editable document according to the document numbering scheme identified in this procedure. Document numbers provide information about the type of document and work area/process to which it applies. Internal Document Document originating from within the City of Niagara Falls (i.e., Standard Operating Procedure). External Document Document originating from outside of the City that is not editable by City staff (i.e., AWWA Standard), however, that may be revised and updated by an external body. Controlled Document Document whose creation, modification, review, approval, distribution, retrieval and protection is governed by this procedure. Controlled documents are identifiable by their “document number”. Divisional Authority Authority within Municipal Works work area/process, i.e.: Assets/Infrastructure: Infrastructure & Asset Manager Operational: Environmental Services Manager, ORO Management System: DWQMS Coordinator Form Document, table or check list used to log data. Completed forms are considered to be records. Title : Control of Documents Document #: MW-ES-DWS-PRO-002-001 Created by: James Sticca Status of Document: Final Approved by: Geoff Holman Issue/ Revision Date : May 2017 Start of Next Review Period: As Required Revision #: 8 No. of Pages: 7 Page 273 of 732 Control of Documents MW -ES -DWS-PRO-002-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 2 of 7 DO NOT PHOTOCOPY Manual Compiled set of documentation. A manual may contain a variety of documentation including policy statements, procedures, etc. The manual itself does not require formal approval, as the documents it contains are individually approved. However, the manual is provided with a document control number for tracking & maintenance purposes. Operational Plan Document that outlines the operational processes within a drinking- water system as required by the DWQ MS. The Operational Plan contains references to DWQMS system -level procedures. Policy Document that outlines a course of action or guiding principle. Record Written evidence of results achieved or action taken. A record cannot be changed. Examples of records include (but are not limited to) meeting minutes, records of maintenance activities, sampling & testing results, and prepared reports. Record Profile Description of a record including the record name, storage location, retention time, record owner, and physical form of storage (i.e., electronic vs. hard-copy). The DWQMS Record Control Matrix (MW-ES-DWS-LM-003-001) lists the individual record profiles of drinking-water system records. Standard Operating Procedure (SOP) Document that identifies the “who”, “how, “when” and “where” of a detailed process relating to a work task or function. SOP s may be related to a corresponding system -level procedure. System Procedure Document that identifies the “who”, “how, “when” and “where” of a general process relating to a DWQMS Standard element. Visual Aid A pictorial guide that aids in understanding an issue or task. Examples include: videos, maps, presentations, posters, signs. 4.0 RESPONSIBILITIES Mayor & Council Approve and endorse the DWQMS Operational Plan. Approve and endorse departmental policies as required. Director of Municipal Works Approve and endorse the DWQMS Operational Plan. Approve DWQMS system -level procedures within the Municipal Works Department. Approve engineering specifications within the Municipal Works Department. Environmental Services Manager Review the DWQMS Operational Plan. Approve drinking-water SOPs, forms and visual aids within the Municipal Works Department as specified in DWQMS Document Control Matrix (MW-ES-DWS-LM -002-001). ORO Approve drinking-water SOPs, forms and visual aids within the Municipal Works Department as specified in DWQMS Document Control Matrix (MW-ES-DWS-LM -002-001). Page 274 of 732 Control of Documents MW -ES -DWS-PRO-002-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 3 of 7 DO NOT PHOTOCOPY DWQMS Coordinator Ensure that all aspects of document control are executed according to this procedure. Assign document numbers to new documentation. Protect master copies of documentation. Distribute internal documentation as specified in DWQMS Document Control Matrix (MW-ES-DWS-LM -002-001). 5.0 PROCEDURE 5.1 Formatting and Identification of Documentation 5.1.1 Controlled system procedures and Standard Operating Procedures (SOPs) are formatted in accordance with the Document Template (MW-ES-DWS-FRM-002-001). Controlled forms and lists are formatted in accordance with the Form/List Header Template (MW-ES-DWS-FRM - 002-002), wherever possible. 5.1.2 Printable versions of controlled visual aids (i.e., posters, maps, PowerPoint handouts, etc.) include the document title and document number in the bottom right-hand corner of the document, wherever possible. 5.1.3 Copies of electronic documentation intended for distribution are saved to their respective locations as outlined in the Document Control Matrix (MW-ES-DWS-LM -002-001). File names are structured as “<Document Number> – <Procedure Name> – <rev#>”. 5.2 Document Numbering Processes 5.2.1 The City of Niagara Falls’ drinking-water-related documentation is identified according to the numbering system specified below. (Note: Colours used below are for ease of correlation only, and need not be used in an official document.) <Dept>1 - <Division>2 - <System>3 - <Doc Type>4 - <Category #>5 - <Doc #>6 1. Department For all water-related documentation, the departmental code is MW for “Municipal Works”. 2. Division For all water-related documentation, the divisional code is ES for “Environmental Services ”. 3. System For water-related documentation, the system code is DWS for “Drinking-Water System”. 4. Document Type The following document types are outlined. Additional document types may be identified as needed. Code Document Type Example POL Policy Environmental Services Mission Statement OP Operational Plan DWQMS Operational Plan MAN Manual Water Distribution System Operations Manual PRO System Procedure DWQMS Risk Assessment Page 275 of 732 Control of Documents MW -ES -DWS-PRO-002-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 4 of 7 DO NOT PHOTOCOPY Code Document Type Example SOP Standard Operating Procedure Hydrant Inspection, Flushing & Repair VIS Visual Aids Posters, maps, schematics, drawings, photos FRM Forms Corrective Action Form LM Lists & Matrices Emergency Contact List, Record Control Matrix 5. Category Number The following categories are outlined with a corresponding number: Category Number Category Number Drinking-Water System - General 001 Sampling, Testing & Monitoring 012 Document Control 002 Equipment Calibration & Maintenance 013 Record Control 003 Emergency Management 014 Risk Assessment & Outcomes 004 Internal Auditing 015 Roles & Responsibilities 005 Management Review 016 Competencies & Training 006 Corrective/Preventive Action & Continual Improvement 017 Personnel Coverage 007 Objectives & Targets 018 Communication 008 Operational Control 019 Essential Supplies & Services, Purchasing, Tenders & Subcontractors 009 Legal Compliance 020 Review and Provision of Infrastructure 010 Customer Service 021 Infrastructure Maintenance, Rehabilitation & Renewal 011 Additional categories and numbers may be identified as needed. 6. Document Number Documents within each code type are assigned a sequential number from 001 onward. EXAMPLES: The Drinking-Water System Operations Manual will be identified as: MW-ES-DWS-MAN-019-001 and will be filled with the Environmental Services Mission Statement and various system procedures, standard operating procedures, forms and lists. The third procedure issued for drinking-water system communications will be identified as: MW-ES-DWS-PRO-008-003 Page 276 of 732 Control of Documents MW -ES -DWS-PRO-002-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 5 of 7 DO NOT PHOTOCOPY An SOP that discusses valve replacement (i.e. infrastructure maintenance) may be identified as: MW-ES-DWS-SOP-011-009 A “Training Request Form” created as the seventh form in the “Competencies & Training category” m ay be identified as: MW-ES-DWS-FRM-006-007 The Environmental Services Mission Statement will be identified as: MW-ES-DWS-POL-001-001 and a poster (visual aid) of the Mission Statement c ould be identified as MW-ES-DWS-VIS-001-001 5.3 Creation, Review, Approval and Distribution of Documentation 5.3.1 The task of creating internal documentation is delegated to an appropriately -qualified Municipal Works staff member as identified in Table 1. The selection of a Document Author depends on the process or task to be docum ented and the staff member’s level of expertise in completing the process or task. Table 1: Responsibilities for Creation, Review and Approval of Documentation Document Authors Review – Final Draft Approvals Policies Municipal Works Staff as delegated Director of Municipal Works Top Management/CAO and Council Operational Plan DWQMS Coordinator Director of Municipal Works and Environmental Services Manager Top Management and Council Manuals DWQMS Coordinator (compilation) N/A – procedures in manual are individually approved N/A – procedures in manual are individually approved System Procedure Municipal Works Staff as delegated Divisional Authority Director of Municipal Works Standard Operating Procedures Municipal Works Staff as delegated Divisional Authority Environmental Services Manager or ORO, as specified in DWQMS Document Control Matrix (MW-ES- DWS-LM -002-001). Forms /Lists/Matrices Municipal Works Staff as delegated Divisional Authority Divisional Authority Visual Aids – maps Infrastructure and/or GIS staff Divisional Authority Divisional Authority Visual Aids – other Municipal Works Staff as delegated Divisional Authority Divisional Authority External Documents – Engineering Specifications Vendor or External Consultant Divisional Authority Director of Municipal Works External Documents – Legislation, Standards, Guidelines External Author – DWQMS Coordinator responsible for obtaining updates N/A N/A Page 277 of 732 Control of Documents MW -ES -DWS-PRO-002-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 6 of 7 DO NOT PHOTOCOPY 5.3.2 The draft of the document is formatted using the appropriate template or parameters identified in Section 5.1 of this procedure. Before preparing the initial draft of the document, the Document Author consults with the DWQMS Coordinator to verify that a new document is required (i.e., that a document does not already exist that outlines the process in question). Once this has been verified, the DWQMS Coordinator will assign an appropriate document number according to Section 5.2 of this procedure. The Document Author can then begin to develop the document. 5.3.3 Draft versions of documentation should be stored in the “Draft Documents” folder 1. 5.3.4 Review of final drafts and final approval of documentation are completed as specified in Table 1. Revisions to documentation are completed by the Document Author and follow the same approval processes as outlined above. 5.3.5 Master copies of documentation shall be signed by the Document Author and the Final Approver and provided to the DWQMS Coordinator. Both the signed hard-copy and the electronic copy must be provided. Under no circumstances are Document Authors, Reviewers or Approvers permitted to retain MS Word or WordPerfect versions of documentation on their personal computers. The DWQMS Coordinator is responsible for ensuring that all hard-copy and soft-copy master documentation is safely stored and protected from damage, deterioration and circulation. As documentation is revised, any old master hard -copies are disposed of and replaced with the new version (see Section 5.4 of this procedure). 5.4 Distribution, Protection and Disposal of Documentation The DWQMS Document Control Matrix (MW-ES-DWS-LM -002-001) outlines distribution and/or storage locations for all soft-copy and hard-copy versions of documentation. 5.4.1 Electronic Distribution: The DWQMS Coordinator creates a read-only (i.e., PDF) version of the document and saves it to the City’s U: drive under “U:\DWQMS”. In cases where documents are revised, the old PDF version is deleted from the server and replaced with the new PDF version. Forms applicable to the Environmental Services Division will be stored in “S:\Environmental Services \ Administration\ Forms”. These forms will remain open for electronic completion, but master copies will be kept secure. Electronic copies of master (editable) documentation are controlled by the DWQMS Coordinator2 and are protected from distribution or editing. Obsolete editable versions of master documentation are archived and maintained as per the DWQMS Record Control Matrix (MW- ES-DWS-LM -003-001), and are similarly protected from distribution. 5.4.2 Hard-Copy Distribution: 1 NOTE: An exception to this rule is observed in cases where specialized software is used to create, revise and maintain the d ocument (i.e., GIS mapping programs, AutoCAD). In such cases, the Divisional Authority will retain control of soft copies. 2 Ibid. Page 278 of 732 Control of Documents MW -ES -DWS-PRO-002-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 7 of 7 DO NOT PHOTOCOPY Internal documentation is affixed with a default footer that reads “This document is CONTROLLED unless otherwise noted”. Copies of documents printed by general Operating Authority staff and/or intended for one-time use will be printed with a watermark that reads “UNCONTROLLED”. These documents are not intended for permanent use and should be appropriately discarded when no longer needed. Copies of documents intended for controlled use (i.e., storage in a binder) can only be printed by the DWQMS Coordinator (or designate) and will not have the “UNCONTR OLLED” watermark. When a document is updated that requires hard-copy distribution (i.e., to binders), the DWQMS Coordinator prints the required number of controlled copies of the document and ensure s that they are distributed according to the Document Control Matrix (MW-ES-DWS-LM -002-001). In cases where documents are revised, the DWQMS Coordinator will remove obsolete versions of documentation from circulation and ensure that they are marked as “OBSOLETE” and/or shredded. Hard copies of obsolete docum entation should not be retained unless otherwise indicated in the Control of Records procedure (MW-ES-DWS-PRO-003-001). 6.0 ASSOCIATED DOCUMENTS DWQMS Document Control Matrix: MW -ES-DWS-LM-002-001 Control of Records: MW -ES-DWS-PRO-003-001 DWQMS Record Control Matrix: MW -ES-DWS-LM-003-001 Document Template: MW -ES-DWS-FRM-002-001 Form/List Header Template: MW -ES-DWS-FRM-002-002 7.0 REVISION HISTORY Revision No.: 8 Date of Last Revision: Ma y 31, 2017 Last Approval Date: May 31, 2017 Reason for Change(s): N/A Summary of Change(s): N/A Page 279 of 732 Control of Records MW -ES -DWS-PRO-003-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 1 of 3 DO NOT PHOTOCOPY 1.0 PURPOSE The purpose of this procedure is to outline processes for the collection, identification, storage, maintenance, protection, retention and disposal of drinking-water system records within the Municipal Works Department. 2.0 SCOPE This procedure is to be followed by Municipal Works staff in dealing with any records relating to the City’s drinking-water system. This procedure falls under the scope of the Drinking Water Quality Management System. 3.0 DEFINITIONS Record Written evidence of results achieved or action taken. A record cannot be changed. Examples of records include (but are not limited to) meeting minutes, records of maintenance activities completed, sampling & testing results, and prepared reports. Internal Record Record originating from within the City of Niagara Falls (i.e., minutes of an internal meeting). External Records Record originating from outside of the City of Niagara Falls (i.e., MOE Inspection Report). Form Document, table or check list used to log data. Completed forms are considered records. Record Profile Description of a record including the record name, storage location, retention time, record owner, and physical form of storage (i.e., electronic vs. hard-copy). The DWQMS Record Control Matrix (MW-ES-DWS-LM -003-001) lists the individual record profiles of all drinking-water system records. Title: Control of Records Document # MW-ES-DWS-PRO-003-001 Created by: James Sticca Status of Document: Final Approved by: Geoff Holman Issue/ Revision Date: May 2017 Start of Next Review Period: As Required Revision #: 8 No. of Pages 3 Page 280 of 732 Control of Records MW -ES -DWS-PRO-003-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 2 of 3 DO NOT PHOTOCOPY 4.0 RESPONSIBILITIES DWQMS Coordinator Ensure that all aspects of records control are executed according to this procedure. Protect master copies of records. Oversee management of drinking-water system records as specified in the DWQMS Record Control Matrix (MW-ES-DWS-LM -003- 001). All Municipal Works Staff Notify the DWQMS Coordinator of any new record profiles to be added to the DWQMS Record Control Matrix (MW-ES-DWS-LM- 003-001). Handle and store drinking-water system records according to this procedure. If designated as “Responsible Person” in the DWQMS Record Control Matrix (MW-ES-DWS-LM-003-001), ensure that assigned records are maintained as specified. 5.0 PROCEDURE 5.1 Purpose of Record Storage Drinking-water system records are stored: To demonstrate conformance with the DWQMS Standard; To demonstrate compliance with specified legislative and regulatory requirements; To provide a historical view of drinking-water sys tem operation and performance. 5.2 Record Identification, Storage and Retention Requirements 5.2.1 DWQMS record requirements include the following: Records must be maintained in a format that is legible and readily identifiable. Records can be stored in hard-copy or electronic format. Records must be stored in a manner that prevents their damage, deterioration and loss. Paper copies of records must be protected from fire and/or water damage, and should be stored in a metal filing cabinet. Records must be retrievable to those who require access . 5.2.2 The DWQMS Record Control Matrix (MW-ES-DWS-LM -003-001) lists the drinking-water system records managed under this procedure. Each record profile within the Matrix lists the record name, minimum record retention time, record owner (i.e., person responsible for the record), and physical form of storage including the storage location(s). Retention times stated are minimum times and are designated in consultation with relevant legislation, regulations, or other requirements. 5.2.3 Most paper copies of records are filed by type and are sub-categorized by year. Records may be stored in one location for a defined time period and archived to another storage location for the remaining retention time. Where applicable, these conditions of storage will be documented in the DWQMS Record Control Matrix (MW-ES-DWS-LM -003-001). Selected drinking-water system records that are stored in paper copy will also be scanned for electronic backup storage. These requirements are outlined in the DWQMS Record Control Matrix (MW-ES-DWS-LM - 003-001). Page 281 of 732 Control of Records MW -ES -DWS-PRO-003-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 3 of 3 DO NOT PHOTOCOPY 5.2.4 Where required by legislation and/or regulations, drinking-water system records will be made available for review by customers and/or stakeholders. 5.3 Record Disposal Requirements Once the indicated minim um retention time has been reached, drinking-water system records are destroyed as indicated in the DWQMS Record Control Matrix (MW-ES-DWS-LM -003- 001). Records should be disposed by the end of the calendar year in which their minimum retention time elapses. For example, if a record was created on July 25th, 2004 and is to be retained for 5 years, it should be disposed of by December 31, 2009. 6.0 ASSOCIATED DOCUMENTS DWQMS Record Control Matrix: MW -ES-DWS-LM-003-001 7.0 REVISION HISTORY Revision No.: 5 Date of Last Revision: May 31, 2017 Last Approval Date: May 31, 2017 Reason for Change(s): N/A Summary of Change(s): N/A Page 282 of 732 DWQMS Risk Assessment MW -ES-DWS-PRO-004-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 1 of 7 DO NOT PHOTOCOPY 1.0 PURPOSE The purpose of this procedure is to document the process for completing the City of Niagara Falls’ DWQMS risk assessment, including the legislative, regulatory and internal requirements for this risk assessment and the criteria for assessing risk. 2.0 SCOPE The risk assessment process described in this procedure is applied to all aspects of the City of Niagara Falls’ drinking-water distribution system as per the requirements of the MOE’s DWQMS Standard. Resource materials include: “Drinking Water Quality Management Standard”. Ministry of the Environment, Oct 2006. “Implementing Quality Management: A Guide for Ontario’s Drinking Water Systems.” Ministry of the Environment, Jul 2007. “Canadian Guidance Document for Managing Drinking Water Systems: A Risk Assessment / Risk Management Approach”. Canadian Water & Wastewater Association: Sep 2005 O. Reg. 170/03, “Drinking-Water Systems”. Ministry of the Environment. “Procedure for Disinfection of Drinking-Water in Ontario”. Ministry of the Environment. 3.0 DEFINITIONS DWQMS Drinking Water Quality Management System Hazard A condition or circumstance having the potential to cause harm; can be biological, chemical, physical or radiological in nature Hazardous event Incident or situation that can lead to the presence of a hazard Risk Probability of identified hazards causing harm, including the magnitude or consequences of that harm Risk assessment Systematic methodology of identifying hazards or hazardous events that may affect the safety of drinking water and evaluating their significance Likelihood Probability of a hazard or hazardous event occurring, taking into account the frequency of the event (how often/how likely) Consequence Severity of the result of the hazard or hazardous event if the hazard is not controlled Detectability Ease with which the presence of the hazard or an occurrence of the hazardous event can be detected Title: DWQMS Risk Assessment Document # MW-ES-DWS-PRO-004-001 Created by: James Sticca Status of Document: Final Approved by: Geoff Holman Issue/ Revision Date: July 2016 Start of Next Review Period: As required Revision #: 8 No. of Pages 7 Page 283 of 732 DWQMS Risk Assessment MW -ES-DWS-PRO-004-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 2 of 7 DO NOT PHOTOCOPY Critical control point (CCP) A point or step in a process at which a control can be applied in order to prevent a hazardous event from occurring, eliminate a hazard or reduce the hazard to an acceptable level Critical control limit The point at which a critical control point response procedure is initiated 4.0 RESPONSIBILITIES Mayor & Council Provide resources for completion of DWQMS Risk Assessment Review and approve completed risk assessment as included in Operational Plan Director of Municipal Works Allocate resources for completion of DWQMS Risk Assessment Review results of DWQMS Risk Assessment Communicate results of DWQMS Risk Assessment to Community Services Committee and/or Council Environmental Services Manager Participate in DWQMS Risk Assessment, annual updating activities, and re-assessments every three years Report CCP exceedances to DWQMS Coordinator DWQMS Coordinator Coordinate and manage the development of any required procedures and documentation relating to risk assessment Coordinate and manage the risk assessment process Review critical control limit exceedances on an annual basis as input to Management Review meetings Coordinate and participate in DWQMS Risk Assessment, annual updating activities, and re-assessments every three years Keep the DWQMS Risk Assessment up-to-date Environmental Services Supervisors Ensure that procedures relating to the establishment and maintenance of critical control points, and monitoring of critical control limits, are followed by all operations & field staff Participate in DWQMS Risk Assessment, annual updating activities, and re-assessments every three years All Staff Identify significant process or condition changes requiring an update of the DWQMS Risk Assessment and notify Supervisor or member of Risk Assessment Team NOTE: The City of Niagara Falls is distribution only, and does not have the need for equipment redundancies as such as pumps, injectors or other treatment equipment. The City does store parts for repairs, but does not consider that as redundant equipment Page 284 of 732 DWQMS Risk Assessment MW -ES-DWS-PRO-004-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 3 of 7 DO NOT PHOTOCOPY PROCEDURE 4.1 Risk Assessment Process – Overview Assemble risk assessment team (See Section 4.2) Identify product to be delivered, goals for product and intended uses of product (See Section 4.3) Identify potential hazards and hazardous events (See Section 4.4) Assess and prioritize hazards (See Section 4.5) Identify critical control points (CCPs) (See Section 4.6) Establish critical control limits & monitoring procedures (See Section 4.7) Review risk assessment at Years 1 & 2; update as required (See Section 4.8) Revise risk assessment at Year 3 (See Section 4.8) 4.2 Step 1: Assemble Risk Assessment Team Members of the City of Niagara Falls’ Risk Assessment Team include the DWQMS Coordinator, the Environmental Services Manager and Environmental Services Supervisor(s) as appropriate. Additional Team members may be added as necessary. Other City staff and/or external resources may be invited to participate in risk assessment exercises to provide expertise in specific process or hazard areas. Members of the Risk Assessment Team should be familiar with the City’s water distribution processes and controls, applicable legislative and regulatory requirements, applicable public health issues, and common hazards associated with drinking -water and drinking-water systems. Page 285 of 732 DWQMS Risk Assessment MW -ES-DWS-PRO-004-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 4 of 7 DO NOT PHOTOCOPY The Risk Assessment Team must have the authority to make recommendations for the implementation of hazard control measures. 4.3 Step 2: Identify Product to be Delivered, Goals for the Product & Intended Product Use Before the Risk Assessment is initiated, the Risk Assessment Team reviews the description of the drinking-water system contained in the Operational Plan in order to: Refresh their view of the system in its entirety; Verify the currency of the system description contained in the Operational Plan. The Risk Assessment Team identifies the high-risk and/or high-quantity users of drinking water within the City of Niagara Falls in order to ensure that their unique requirements are taken into account where necessary in completing the risk assessment. 4.4 Step 3: Identify Potential Hazards and Hazardous Events The Risk Assessment Team examines the City’s drinking-water system and identifies potential hazards and hazardous events that could compromise the performance of the system and/or the quality of the drinking water. To begin this activity, the Risk Assessment Team lists all drinking-water system process steps and activities in order (i.e. upstream treatment & transmission, distribution, etc.). For each process step, the Team notes the step in the Risk Assessment Matrix form (MW- ES-DWS-FRM-004-001) and identifies all of the potential hazards and hazardous events that could occur at that step. These hazards are listed in the Risk Assessment Matrix form alongside the relevant process step. If an identified hazard affects the system in its entirety, it need not be correlated with a specific step; rather, “Whole System” can be entered as the process step. Potential hazards can affect the drinking-water system infrastructure or the drinking-water itself. Hazards can be biological, chemical, physical or radiological. Other potential hazards, such as water quantity issues, acts of sabotage and/or natural disasters, may also be considered. 4.5 Step 4: Assess and Prioritize Hazards The Risk Assessment Team evaluates each listed hazard against the following criteria: Likelihood (L): The Team assesses the likelihood of occurrence of the hazard or hazardous event and assigns one of the numerical ratings listed below. For this assessment, the Team must estimate how frequently the hazard or hazardous event could occur. Description Likelihood of Hazardous Event Occurring Rating Rare May occur in exceptional circumstances. Has not occurred in past. 1 Unlikely Could occur at some time. Historically, has occurred less than once every 5 years. 2 Possible Has occurred or may occur once or more per year. 3 Likely Has occurred or may occur on a monthly to quarterly basis. 4 Very likely One or more occurrences on a monthly or more frequent basis. 5 Page 286 of 732 DWQMS Risk Assessment MW -ES-DWS-PRO-004-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 5 of 7 DO NOT PHOTOCOPY Consequence (C): The Team assesses the consequence of occurrence of the hazard or hazardous event and assigns one of the numerical ratings listed below. For this assessment, the Team must estimate the severity of the impact of the hazard or hazardous event on the drinking-water system if it were to occur. Description Consequence of Hazardous Event Occurring Rating Insignificant Little to no public exposure or health risk AND/OR insignificant impact to drinking-water system. 1 Minor Minor public exposure (i.e. cluster of users) AND/OR minor health risk AND/OR manageable disruption to drinking-water system. 2 Moderate Moderate public exposure (i.e. neighborhood of users) AND/OR health impacts for small population AND/OR significant disruption to drinking-water system 3 Major Major public exposure (i.e. multiple neighborhoods of users) AND/OR potential health impacts for large population AND/OR major disruption to drinking-water system 4 Catastrophic Exposure and potential health impacts to all users within the drinking-water system(s) AND/OR complete failure of drinking- water system(s) 5 Detectability (D): The Team assesses the level of detectability of the hazard or hazardous event and assigns one of the numerical ratings listed below. For this assessment, the Team must determine what indicators or notification triggers would exist (i.e., how obvious it would be) if the hazard or hazardous event were to occur. Description Detectability of Hazardous Event Rating Very detectable Easy to detect. Obvious. 1 Moderately detectable Moderately detectable. Alarm present. Weekly or bi-weekly sampling, testing, monitoring and/or special programs are in place. 2 Normally detectable Normally detectable. Detectable on rounds or regular maintenance. Monthly sampling, testing and/or monitoring are in place. 3 Poorly detectable Poorly detectable. Not normally detected before problem becomes evident. Quarterly (or less frequent) sampling, testing and/or monitoring are in place. 4 Undetectable Cannot detect before problem becomes evident. 5 The Team will list scores for likelihood, consequence and detectability in the appropriate columns of the Risk Assessment Matrix form (MW-ES-DWS-FRM-004-001). A risk rating is then determined for each hazard as follows: Risk Rating = Likelihood x Consequence x Detectability = L x C x D Risks are prioritized by sorting the risk ratings from greatest to least. A greater risk rating indicates a more significant risk. The Risk Assessment Team assigns a threshold risk rating to establish which risks are deemed “significant” and require further analysis; the assignment of Page 287 of 732 DWQMS Risk Assessment MW -ES-DWS-PRO-004-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 6 of 7 DO NOT PHOTOCOPY this threshold is based on the Team’s knowledge of the drinking-water system and the relative distribution of the risk ratings. All hazardous events related to primary or secondary disinfection are considered significant and must be identified as Critical Control Points. 4.6 Step 5: Identify Critical Control Points Each significant hazard (i.e., with a risk rating above the threshold value) is evaluated to determine whether a critical control point (CCP) can be established at that hazard location. The process for identifying critical control points is as follows: Control Measures Exist? Do They Eliminate or Reduce Risk? Hazard Identified in Hazard Analysis? yes yes yes Not a Critical Control Point no Not a Critical Control Point no no no yes Necessary For Safety? Not a Critical Control Point Critical Control Point Assessed Risk > Threshold? yes Not a Critical Control Point no Necessary to meet treatment requirements (disinfection)? yes no As an absolute minimum, critical control points must be established to meet minimum treatment requirements for primary and secondary disinfection as outlined in O. Reg. 170/03 and the Procedure for Disinfection of Drinking Water in Ontario. 4.7 Step 6: Establish Critical Limits & Monitoring Procedures for Critical Control Points Wherever the need for a critical control point is identified, the Risk Assessment Team ensures that critical control limits, long-term improvement plans and/or emergency response plans are established for the critical control point. The establishment of critical control limits may be delegated to staff within the work area in which the CCP is identified. Critical control limits can be derived from a variety of sources, including but not limited to: Regulatory requirements; Scientific literature; Studies/experiments; Consultation with experts; Knowledge of system limits and operational capabilities. The Risk Assessment Team also ensures that monitoring procedures are developed and implemented for each existing critical control limit. Where possible, monitoring procedures can identify adverse trends and provide warnings to drinking-water system personnel so that control of the process or activity can be re-established before critical control limits are exceeded. Monitoring procedures can include but are not limited to visual verification, review of customer Page 288 of 732 DWQMS Risk Assessment MW -ES-DWS-PRO-004-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 7 of 7 DO NOT PHOTOCOPY complaints, periodic sampling & testing, and/or security monitoring. Monitoring procedures are referenced in the completed Risk Assessment Matrix. Where applicable, the completed Risk Assessment Matrix lists “potential additional controls” to prevent or protect from the hazard or hazardous event. It is not a requirement to implement all potential additional controls identified in a risk assessment. These controls can be further evaluated for feasibility and necessity of implementation, and can form a basis for long-term preventive planning. 4.8 Steps 7 & 8: Periodic Review and Re-Conducting of the Risk Assessment As per element 7 f) and g), the DWQMS Risk Assessment must be reviewed at least once annually for currency and once every 36 months re-evaluated in its entirety as required by the Drinking Water Quality Management Standard. The risk assessment is reviewed for currency, and simultaneously completed in a manner to satisfy elements 7 f) and g) respectively. The annual review/ re-evaluation will be conducted by the DWQMS Coordinator in conjunction with the Environmental Services Manager, Environmental Services Supervisor(s), though a formal meeting need not be convened for this purpose. Any revisions required as a result of deficiencies identified during the annual review/ re-evaluation will be completed by the DWQMS Coordinator (or designate). The DWQMS Coordinator will also ensure that the annual review/ re-evaluation is documented as a means of recording its completion. The annual review/ re- evaluation may be initiated at an earlier time by the Risk Assessment Team if the drinking -water system is changed in such a way that the currency or thoroughness of the risk assessment is impacted. The DWQMS Coordinator is responsible for convening the Risk Assessment Team and ensuring that the assessment is completed, reviewed, and approved by all required parties. 4.9 Records of Risk Assessment All records relating to completed risk assessments shall be filed in accordance with the Control of Records procedure (MW-ES-DWS-PRO-003-001). 5.0 ASSOCIATED DOCUMENTS Control of Records: MW -ES-DWS-PRO-003-001 Risk Assessment Matrix (template): MW -ES-DWS-FRM-004-001 Completed Risk Assessment Matrix (results) 6.0 REVISION HISTORY Revision No.: 7 Date of Last Revision: July 2016 Last Approval Date: July 2016 Reason for Change(s): N/A Summary of Change(s): N/A Page 289 of 732 DWQMS Competencies and Training MW -ES-DWS-PRO-006-001 This document is CONTROLLED unless otherwise noted. Rev 5 Page 1 of 3 DO NOT PHOTOCOPY 1.0 PURPOSE The purpose of this procedure is to outline processes followed by Operating Authority staff in planning, scheduling and tracking training activities for staff performing work directly affecting drinking water quality (i.e., Certified Water Operators) in order to ensure continued compliance with Operator certification requirements. 2.0 SCOPE This procedure is to be followed by the City of Niagara Falls’ Environmental Services Staff who are responsible for the planning, schedule and tracking of training requirements for Certified Water Operators. This procedure falls under the scope of the Drinking Water Quality Management System. 3.0 DEFINITIONS Continuing Education Unit (CEU) Unit used to measure the length of a course. 10 Hours of contact training is equivalent to 1.0 CEU. InfoHR Software system used by the DWQMS Coordinator to track the completed training of Environmental Services Staff members. (The software is owned by the City’s Human Resources Department.) 4.0 RESPONSIBILITIES Top Management • Provide Environmental Services with necessary resources (staff time and budget) to fulfill training requirements of O. Reg. 128/04. Environmental Services Manager • Approve Certified Operator participation in training programs/courses as selected by DWQMS Coordinator. • Provide necessary time off for Water Operators to attend training sessions. • Provide guidance in the selection of training courses and sessions. DWQMS Coordinator • Select and schedule training for Water Operators in accordance with the requirements of O. Reg. 128/04. • Coordinate with Environmental Services Manager regarding time off for Staff without leaving department insufficiently staffed. • Make every effort to schedule training in local areas. • Maintain Water Operator training records. • Input Water Operator training records into InfoHR upon completion of training. Title: DWQMS Competencies and Training Document #: MW-ES-DWS-PRO-006-001 Created by: James Sticca Status of Document: Final Approved by: Geoff Holman Issue/ Revision Date: May 2015 Start of Next Review Period: May 2017 Revision #: 5 No. of Pages: 3 Page 290 of 732 DWQMS Competencies and Training MW -ES-DWS-PRO-006-001 This document is CONTROLLED unless otherwise noted. Rev 5 Page 2 of 3 DO NOT PHOTOCOPY 5.0 PROCEDURE 5.1 Planning of Training 5.1.1 Course calendars are reviewed by the DWQMS Coordinator from Director-Approved training and education providers. 5.1.2 Training programs and courses are selected for Water Operators based on location, topic, CEU requirements and/or on-the job training requirements. 5.1.3 In selecting training courses for Water Operators, the DWQMS Coordinator takes the Operator’s current training status into consideration, including: - Drinking Water Operator Certification expiry date; - Number of CEUs required to maintain certification; - Number of on-the-job training hours required to maintain certification. The DWQMS Coordinator makes efforts to schedule training for Water Operators such that all required training hours are obtained in advance of expiry of the Operator’s Certification. This minimizes costs associated with last-minute training events and allows for more flexibility in the selection of training topics and training course location. 5.1.4 The DWQMS Coordinator makes every effort to schedule training a minimum of 3 weeks ahead of time to ensure that Water Operators are available for training while ensuring continued personnel coverage for drinking water system operations. 5.2 Scheduling of Training 5.2.1 Training is scheduled by the DWQMS Coordinator. The DWQMS Coordinator will try to find training that does not require overnight accommodations for the participant. 5.2.2 The DWQMS Coordinator completes appropriate paperwork with the help of the Environmental Services Staff member going to the training. 5.2.3 Training confirmations are kept and filed in the Staff member’s training tracking binder. 5.3 Tracking of Training 5.3.1 The DWQMS Coordinator is responsible for entering training records into InfoHR. Each Water Operator has his/her own file within InfoHR where training will be entered. The DWQMS Coordinator also keeps a tracking binder for each Water Operator to store training confirmations and copies of relevant hard-copy records. 5.3.2 Parameters for each training session are entered into InfoHR, including number of CEU’s, hours of training completed, the name of the training provider and trainer, and any applicable expiry dates. 5.3.3 Training reports can be printed for Water Operations staff on request. Page 291 of 732 DWQMS Competencies and Training MW -ES-DWS-PRO-006-001 This document is CONTROLLED unless otherwise noted. Rev 5 Page 3 of 3 DO NOT PHOTOCOPY 5.4 Impact of Duties on Drinking Water Quality 5.4.1 Each Certified Water Operator at the City of Niagara Falls is required to complete the Ministry of the Environment’s mandatory renewal course. Completion of this course is required in order to maintain Drinking Water Operator Certification. The course focuses on the essentials of safe drinking water and the maintenance of drinking water quality by ensuring distribution system integrity, and ensures that Water Operators are aware of the relevance of their duties and how they affect safe drinking water. 6.0 ASSOCIATED DOCUMENTS None. 7.0 REVISION HISTORY Revision No.: 5 Date of Last Revision: May 31 2015 Last Approval Date: May 31 2015 Reason for Change(s): Mandatory renewal course changes names, so it is only referred to as mandatory renewal course. Summary of Change(s): Safe Guarding Drinking Water – changed to mandatory renewal course Page 292 of 732 DWQMS Awareness Training MW-ES -DWS-PRO-006-002 This document is CONTROLLED unless otherwise noted. Page 1 of 2 DO NOT PHOTOCOPY rev 8 1.0 PURPOSE The purpose of this procedure is to plan, schedule and track the DWQMS awareness training. 2.0 SCOPE This procedure is to be followed by City of Niagara Falls Environmental Services Staff responsible for ensuring Staff are aware of the relevance of their duties as it pertains to the DWQMS. This procedure falls under the scope of the Drinking Water Quality Management System. 3.0 DEFINITIONS InfoHR Software system used by the Human Resources Division of the City of Niagara Falls, used by the DWQMS Coordinator to track the completed training of Environmental Services Staff members. 4.0 RESPONSIBILITIES Environmental Services Manager • In the event of the DWQMS Coordinators absence, answer Staff questions regarding the relevance of their duties as it pertains to the DWQMS. Environmental Services Supervisor • Provide necessary time for Staff to attend awareness sessions. DWQMS Coordinator • Meet with and provide Staff members with awareness training as to how their duties pertain to the D WQMS. • Coordinate with Environmental Services Supervisor regarding time for Staff to attend awareness training without leaving department insufficiently staffed. • Document awareness training attendance. • Place confirmation of attendance in Staff member’s training binder • Input upon completion Staff members awareness training information into InfoHR. 5.0 PROCEDURE 5.1 DWQMS Awareness Training for City Staff 5.1.1 The DWQMS Coordinator will prepare awareness training documentation and information for Staff that require awareness training. Training will be modified based on duties and responsibilities. Title: DWQMS Awareness Training Document #: MW-ES-DWS-PRO-006-002 Created by: James Sticca Status of Document: Final Approved by: Geoff Holman Issue/ Revision Date: May 2017 Start of Next Review Period: As Required Revision #: 8 No. of Pages: 2 Page 293 of 732 DWQMS Awareness Training MW-ES -DWS-PRO-006-002 This document is CONTROLLED unless otherwise noted. Page 2 of 2 DO NOT PHOTOCOPY rev 8 5.1.2 The DWQMS Coordinator will schedule awareness training with Environmental Services Supervisor 3 days in advance of the training. Due to the unpredictable nature of emergency repairs it is understood that personnel may change based on departmental needs. 5.1.3 Awareness training will take place yearly. For new Staff members, training will take place within the first 2 weeks of employment within Environmental Services. 5.1.4 Training will take place with a maximum of 4 Staff members present. Training will take place in the DWQMS Office. 5.1.5 Upon completion Staff members will sign an attendance sheet. A copy of this sheet will be placed in Employee’s Training Binder. The DWQMS Coordinator will also input attendance information into the Employee’s InfoHR file. 5.1.6 Staff not within Environmental Services, will be trained as necessary based on job requirements and upon request. 5.2 DWQMS and MDWL Program Training for Successful Bidders on Capital Projects involving drinking water system. 5.2.1 Prior to any water work commencing on a capital project, the successful bidder must submit Safe Drinking Water Act awareness training Record of Review to City staff, this document ensures that the contractor is aware of the Safe Drinking Water Act and the contractors roles and responsibilities within the Act. 6.0 ASSOICATED DOCUMENTS - InfoHR Software - DWQMS Awareness Training Material: PowerPoint MW -ES-DWS-VIS-006-001 - DWQMS Awareness Training Material: Documents MW -ES-DWS-VIS-006-002 7.0 REVISION HISTORY Revision No.: 5 Date of Last Revision: May 31 2017 Last Approval Date: May 31 2017 Reason for Change(s): N/A Summary of Change(s): N/A Page 294 of 732 DWQMS Personnel Coverage MW -ES -DWS-PRO-007-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 1 of 4 DO NOT PHOTOCOPY 1.0 PURPOSE The purpose of this procedure is to outline the proc ess by which the City of Niagara Falls ensures that adequate staffing & personnel coverage is maintained for its Water Operations. The procedure details personnel coverage measures f ollowed during regular business hours as well as evenings, weekends and holidays. 2.0 SCOPE This document applies to all Environmental Services staff performing work on, or in respect of, the City of Niagara Falls’ drinking-water system . 3.0 DEFINITIONS City City of Niagara Falls DWQMS Drinking Water Quality Management System DWS Drinking-water system DWS Operator Person who conducts operational checks or who adjusts, tests or evaluates a process that controls the effectiveness or efficiency of a DWS, including the flow, pressure or quality of water within the DWS. Operator-in-Charge (OIC) Operator designated by the Owner or Operating Authority to perform duties as outlined in O. Reg. 128/04, s. 25 (SDWA) and as per the requirements of this Procedure. Operator-in- Training (OIT ) Operator holding an Operator-in-Training certificate. An OIT can perform the same duties as a DWS Operator, with the exception that an OIT can not act as ORO or as OIC. Overall Responsible Operator (ORO) Operator designated by the Owner or Operating Authority to perform duties as outlined in O. Reg. 128/04, s . 23 (SDWA) and as per the requirements of this Procedure. `Title: DWQMS Personnel Coverage Document #: MW-ES-DWS-PRO-007-001 Created by: James Sticca Status of Document: Final Approved by: Geoff Holman Issue/ Revision Date: July 2017 Start of Next Review Period: As Required Revision #: 8 No. of Pages: 4 Page 295 of 732 DWQMS Personnel Coverage MW -ES -DWS-PRO-007-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 2 of 4 DO NOT PHOTOCOPY 4.0 RESPONSIBILITIES Note: Responsibilities outlined in this procedure may relate to designation s required under O. Reg. 128/04 rather than position titles as specified by the City of Niagara Falls. It is understood that some of the O. Reg. 128/04 responsibilities are delegated on a rotational basis and may be assigned to various qualified members of City staff. Owner / Top Management Ensure that Operators of the City’s DWS hold a Water Distribution System Operator’s Licence of the required class . Provide resources for the training & instruction of Operators -in-Training and for the continued training & licensing of Operators. Ensure that DWS Operators and Maintenance personnel have access to Operations & Maintenance Manuals for the DWS. DWQMS Coordinator Track training & licensing requirements for Water Operations staff according to the requirements of O. Reg. 128/04. Ensure that training is planned & scheduled for Water Operations staff. Track status of Operator Licenses to ensure that they are maintained. Overall Responsible Operator (ORO) Provide overall guidance regarding the operations and maintenance of the City’s DWS. Operator-in-Charge (OIC) Set operational parameters for the DWS or for processes controlling the effectiveness or efficiency of the DWS. Direct or instruct other DWS operators in establishing operational parameters for the DWS. Take all steps reasonably necessary to operate DWS processes in a safe and efficient manner. Ensure that DWS operational processes are measured, monitored, sampled & tested, and adjusted when necessary, and ensure that records of process adjustm ents are maintained. Ensure that all DWS equipment is properly monitored, tested and evaluated, and that records of equipment operating status are prepared and available at the end of each shift. DWS Operator Perform the required operational checks and maintenance activities to ensure the continued provision of safe drinking water to City customers. Operator-in- Training Perform the required operational checks and maintenance activities to ensure the continued provision of safe drinking water to City customers. Page 296 of 732 DWQMS Personnel Coverage MW -ES -DWS-PRO-007-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 3 of 4 DO NOT PHOTOCOPY 5.0 PROCEDURE 5.1 Overall Responsible Operator An Environmental Services Supervisor with appropriate qualifications is designated Primary ORO for the City of Niagara Falls DWS. If the ORO is unavailable, (i.e., due to training, vacation, illnes s, etc.), an appropriately-qualified Environmental Services Supervisor is appointed to act as an Alternate ORO for the City. Both the Primary ORO and the Alternate ORO are in possession of City-issued cell phones that can be used to contact the designated ORO as required. 5.2 Operator-in-Charge Operator-in-Charge duties are assigned to a qualified Environmental Services Supervisor. For any given date, the Operator-in-Charge is identified in the Operator logbook. 5.3 Shift Assignment The Operating Authority operates one day shift only. Day shift hours of operation are Monday to Friday, 8:00am – 4:00pm running from mid-April until mid-November. Mid- November to mid-April staff two shifts operate 8:00am – 4:00pm and 2:00pm to midnight Monday to Thursday. Regular day shift staffing includes one ORO, one OIC, and a number of Certified Drinking Water Operators . Certified Operators are identified in Certified Drinking-Water System Personnel (MW-ES-DWS-LM -007-001) along with the licence held by each operator. 5.4 On-Call Rotation Environmental Services Supervisors are assigned on-call responsibilities on a weekly rotation as per the DWS On-Call Schedule (PW-ES-DWS-LM -007-002). The On-Call Supervisor is contacted as required for after-hours issues, and assumes responsibility for contacting additional Water Operations staff as required for the after -hours response. Where additional Water Operations staff are requir ed, staff are contacted for overtime as per the requirements of the Collective Bargaining Agreement. The Department may also request contractor assistance as needed. During the summer months, the Shift Supervisor takes over on-call duties, the Shift Supervisor is the duty supervisor on-call throughout the year. 5.5 Coverage of Off-Site Locations The City operates two bulk water filling stations; these sites are inspected on a weekly basis by qualified Water Operations staff. 5.6 Labour Disruption In the event of a labour disruption affecting the operation of the DWS, non-unionized staff with appropriate Drinking Water Operator Certifications will be assi gned to operate the DWS. Additional contractual labour may be acquired to perform work under the supervision of Certified Water Operators, where required. Page 297 of 732 DWQMS Personnel Coverage MW -ES -DWS-PRO-007-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 4 of 4 DO NOT PHOTOCOPY 6.0 ASSOCIATED DOCUMENTS Licensed Drinking-Water System Personnel: PW -ES-WD-LM-007-001 DWS On-Call Schedule: PW -ES-DWS-LM-007-002 Collective Bargaining Agreement (Corporate document) 7.0 REVISION HISTORY Revision No.: 8 Date of Last Revision: July 2017 Last Approval Date: July 2017 Reason for Change(s): W inter shift not included Summ ary of Change(s): Update personal coverage to accommodate winter shift Page 298 of 732 DWQMS Communications MW -ES -DWS-PRO-008-001 This document is CONTROLLED unless otherwise noted. Rev 7 Page 1 of 6 DO NOT PHOTOCOPY 1.0 PURPOSE The purpose of this procedure is to outline the process es and methods used by Top Management of the City of Niagara Falls’ drinking-water system in communicating with Council, Environmental Services/Water staff, drinking-water system vendors , and the public on matters relating to the City’s drinking-water system and drinking-water quality. The procedure also outlines policies for communication with the MOE and the Accreditation Body. 2.0 SCOPE This procedure is to be followed by Environmental Services staff of the City of Niagara Falls’ Department of Municipal Works when dealing with drinking-water system -related communications. 3.0 DEFINITIONS Accreditation Body Body that conducts accreditation audits and grants management system accreditation to the Owner/Operating Authority of a drinking-water system . For the DWQMS, the Accreditation Body is the Canadian General Standards Board (CGSB). CSC Community Services Committee DWS Drinking-water system DWQMS Drinking Water Quality Management System DWQMS Implementation Team Team that leads the City’s implementation of the DWQMS. Owner Legal or beneficial owner of the DWS. For the City of Niagara Falls, the Owner is represented by the Mayor and Council. Public Customers of the City of Niagara Falls’ DWS. Residents, businesses and industries within the City are all considered to be members of the public for the purposes of this procedure. DWS Vendor Vendor that provides a product or service related to the DWS. Top Manageme nt Person(s) at the highest management level within the Operating Authority that makes decisions respecting the DWQMS and recommendations to the Owner regarding the DWS. For the City of Niagara Falls, Top Management is defined as the Director of Municipal Works. Title: DWQMS Communications Document #: MW-ES-DWS-PRO-008-001 Created by: James Sticca Status of Document: Final Approved by: Geoff Holman Issue/ Revision Date: May 2017 Start of Next Review Period: As Required Revision #: 7 No. of Pages: 6 Page 299 of 732 DWQMS Communications MW -ES -DWS-PRO-008-001 This document is CONTROLLED unless otherwise noted. Rev 7 Page 2 of 6 DO NOT PHOTOCOPY 4.0 RESPONSIBILITIES Owner • Approve and endorse the DWQMS Operational Plan. Top Management • Approve and endorse the DWQMS Operational Plan. • Communicate relevant aspects of the DWQMS to the Owner. • Communicate relevant changes in legislative or regulatory requirements to the Owner. • Communicate with Operating Authority staff regarding any decisions or feedback received from the Owner regarding the DWQMS. DWQMS Coordinator • Identify new or changing legislative or regulatory requirements and communicate changes to Top Management and Operating Authority Staff. • Coordinate & facilitate DWQMS Awareness Training as required. • Coordinate roll-out of DWQMS policies, procedures & guidelines to Operating Authority staff. • Assist in communicating the DWQMS to the Owner. DWQMS Implementation Team • Develop DWQMS policies, procedures and guidelines with input and assistance from Operating Authority personnel. DWS Vendors • Be aware of the City’s DWQMS. Review the DWQMS Policy and DWQMS Awareness Training if requested to do so. 5.0 PROCEDURE 5.1 DWQMS Awareness Training 5.1.1 DWQMS Awareness Training has been developed by the DWQMS Implementation Team on behalf of Top Management. This training can be used as a tool to communicate fundamentals of the DWQMS to the Owner, t o Operating Authority staff, or to vendors. 5.1.2 Topics that may be addressed in DWQMS Awareness Training include: Legislative Framework (including Safe Drinking Water Act); Purpose and Scope of the DWQMS Standard; Environmental Services Mission Statement (M W-ES-DWS-POL-001-001); DWQMS Roles and Responsibilities ; Implementation of the DWQMS; Auditing of the DWQMS. 5.1.3 Completion of DWQMS Awareness Training by internal City of Niagara Falls staff is documented in training records as per DWQMS Competencies & Training (MW-ES- DWS-PRO-006-001). 5.1.4 Vendors are sent a DWQMS Vendor Acknowledgement (MW-ES-DWS-FRM-009-001) to indicate that they have read the QMS Policy. (See Section 5.4.) Signed Agreements are filed as per DWQMS Control of Records (MW-ES-DWS-PRO-003-001). Page 300 of 732 DWQMS Communications MW -ES -DWS-PRO-008-001 This document is CONTROLLED unless otherwise noted. Rev 7 Page 3 of 6 DO NOT PHOTOCOPY 5.2 Communication: Top Management and Owner 5.2.1 Top Management of the City of Niagara Falls’ drinking-water system is responsible for ensuring that the Mayor and Council are aware of the DWQMS and are kept appri sed of the status of the DWQMS, including development initiatives and ongoing issues or improvements. 5.2.2 Typical methods used by Top Management in communicating with Council include: Presentations at Council meetings and/or Committee of the Whole meetings; Reports or Update Documents to Council or Committee of the Whole; Informal, day-to-day communications including verbal and/or e-mail communications. 5.2.3 Top Management may communicate with Council to provide information and/or obtain input or approval for the following: Status of DWQMS implementation; Approval and endorsement of DWQMS Operational Plan and/or Environmental Services Mission Statement; Results of annual DWQMS Infrastructure Reviews Results of internal and external (third-party) audits; Results of annual DWQMS Management Reviews ; Revisions to the Financial Plan for Water Operations . 5.2.4 Council may provide feedback to Top Management via Council or Committee of the Whole meetings and any associated resolutions . 5.2.5 Records of formal communication between Top Management and Council (i.e., Council/CSC reports, resolutions and meeting minutes ) are maintained as specified in DWQMS Control of Records (MW-ES-DWS-PRO-003-001). 5.3 Communication: Top Management and Operating Authority Staff 5.3.1 Top Management communicates with Operating Authority staff on an ongoing basis in the operation and maintenance of the drinking-water system. Staff are responsible to follow all approved corporate policies, procedures and guidelines relating to the DWQMS, and to report any iss ues or non-conformances to their Supervisor. 5.3.2 DWQMS Awareness Training is provided to Environmental Services s taff who perform work on or in respect of the drinking-water system. This is used as a means of communicating the DWQMS to staff. Awareness Training is also provided to new Environmental Services s taff as a component of Orientation Training. 5.3.3 Communication with City of Niagara Falls Water Operations staff regarding the DWQMS is carried out in a variety of ways, including but not limited to the following: Verbal communication including phone calls, direct verbal communication. Formal written communication including office memos, work orders, meeting minutes, etc. Records of formal written communication will be handled as per DWQMS Control of Records (MW-ES-DWS-PRO-003-001). Informal written communication including e-mails. Page 301 of 732 DWQMS Communications MW -ES -DWS-PRO-008-001 This document is CONTROLLED unless otherwise noted. Rev 7 Page 4 of 6 DO NOT PHOTOCOPY Provision of approved documented DWQ MS procedures and supporting SOP s, forms, and visual aids (including Environmental Services Mission Statement posters), as well as training in the use of these procedures and SO Ps. DWQMS Awareness Training (refer to Section 5.1). Meetings, including both regularly-recurring meetings (i.e., monthly Toolbox meetings) and special meetings, at which D WQMS topics or changes are discussed. Communication of results of internal and external audits, including identification of non-conformances and requests for corrective or preventive action as per DWQMS Corrective and Preventive Action (MW-ES-DWS-PRO-017-001). 5.3.4 Top Management delegates some of its responsibilities for communication with Operating Authority staff to the DWQMS Coordinator. The DWQMS Coordinator is responsible for the following: Identifying relevant changes or updates to legislation or regulations and communicating these to Top Management and Operating Authority staff; Communicating requirements for training to Top Management and coordinating training sessions for Top Management and Operating Authority staff as required; Communicating the results of internal audits and Accreditation Body audits to Top Management and the Operating Authority. Top Management may delegate additional responsibilities for communications with staff, where suitable. 5.3.5 Operating Authority personnel communicate with Top Management directly (i.e., verbal, e-mail, etc.) or via their Supervisors and/or Managers. The DWQMS Implementation Team includes Top Management Representatives as well as Operating Authority Representatives from Operations and Engineering work areas, providing a means of communication between Top Management and Operating Authority staff. Staff members from Operations and Engineering areas can discuss ideas and/or concerns with their Implementation Team Representative for communication with Top Management. 5.4 Communication: Operating Authority and Vendors 5.4.1 Top Management delegates its responsibility for communication with DWS Vendors to the Environmental Services Manager. The Manager works with the Purchasing Department to coordinate communication with DWS Vendors . DWS Vendors who have been identified as “essential” are evaluated on an annual basis according to DWQMS Essential Supplies & Services (MW-ES-DWS-PRO-009-001). 5.4.2 DWS Vendors who have been identified as “essential” are provided with a copy of the City’s Environmental Services Mission Statement (MW-ES-DWS-POL-001-001) for their review. 5.4.3 If the DWS vendor is unclear or has questions as to its role with respect to the QMS the vendor is asked to contact the DWQMS Coordinator. 5.4.4 Any additional communication with vendors is conducted as per DWQMS Essential Supplies & Services (MW-ES-DWS-PRO-009-001). Page 302 of 732 DWQMS Communications MW -ES -DWS-PRO-008-001 This document is CONTROLLED unless otherwise noted. Rev 7 Page 5 of 6 DO NOT PHOTOCOPY 5.5 Communication: Top Management and the Public 5.5.1 Top Management and the Operating Authority use several means to communicate with the public about the DWQMS, including but not limited to: City of Niagara Falls website: Drinking-Water System Annual Reports , the Environmental Services Mission Statement (MW-ES-DWS-POL-001-001), and bulletins relating to the DWQMS and other drinking-water quality issues are posted on the City’s website. City of Niagara Falls offices : Hard c opies of the DWQMS Operational Plan and of Drinking-Water System Annual Reports are available for public viewing at City Hall (4310 Queen St.) and the Municipal Service Centre (3200 Stanley Ave.). Copies of the Environmental Services Mission Statement (MW-ES-DWS-POL-001-001) are also posted at these locations. Media Releases: The City regularly uses local newspapers and media outlets to promote drinking-water initiatives and to inform residents of upcoming changes or improvements to the drinking-water system. 5.5.2 Drinking-water customers are able to communicate with City staff through the Municipal Service Centre or City Hall during business hours, or via the City’s Call Centre dispatch service outside of business hours. Refer to Response to Customer Calls by Switchboard (MW-ES-DWS-SOP-021-001). 5.6 Communication: Operating Authority and the Accreditation Body 5.6.1 The DWQMS Coordinator is designated as the primary City contact for DWQMS-related communication with the Accreditation Body. All DWQMS -related communication and correspondence with the Accreditation Body is coordinated by and routed through the DWQMS Coordinator. The DWQMS Coordinator works closely with associated members of Management in communications with the Accreditation Body. 5.6.2 The DWQMS Coordinator applies to the Accreditation Body to request accreditation services and ensures that required copies of the DWQMS Operational Plan are provided to MOE and the Accreditation Body. If all documentation is approved, the Accreditation Body will conduct its audit of the City’s DWQMS. 5.6.3 Once the audit is complete, the Accreditation Body provides the DWQMS Coordinator with a written audit report, including notification of any non-conformances or improvement recommendations. 5.6.4 Major and minor non-compliances must be addressed in writing and forwarded to the Accreditation Body within 30 days of receipt. The DWQMS Coordinator oversees any required root-cause analyses and documents non-conformances and Corrective/Preventive Action Plans as per DWQMS Corrective & Preventive Action (MW-ES-DWS-PRO-017-001). 5.6.5 Appeals of external audit findings are discussed with Top Management before any appeal is initiated. Where an appeal is warranted, the DWQMS Coordinator initiates the appeal process with the Accreditation Body and prepares any required documentation. Page 303 of 732 DWQMS Communications MW -ES -DWS-PRO-008-001 This document is CONTROLLED unless otherwise noted. Rev 7 Page 6 of 6 DO NOT PHOTOCOPY 5.7 Communication: Operating Authority and Provincial Ministries 5.7.1 The DWQMS Coordinator is designated as the primary City contact for Municipal Drinking-Water Licence-related communication with the Ministry of the Environment (MOE) and the Ministry of Municipal Affairs and Housing (MMAH). All relevant communication and correspondence with these Ministries shall be coordinated by and routed through the DWQMS Coordinator. The DWQMS Coordinator works with associated members of Management in preparing communications with the MOE and the MMAH. 5.7.2 The DWQMS Coordinator is responsible for ensuring that all required documentation for the Municipal Drinking-Water Licence application is submitted as required. This includes submission of the DWQMS Operational Plan, the DWQMS Certificate of Accreditation, and the Drinking Water-Works Permit application & documentation to MOE, as well as submission of the Financial Plan for Water Operations to MMAH. 6.0 ASSOCIATED DOCUMENTS Environmental Services Mission Statement: MW -ES-DWS-POL-001-001 DWQMS Control of Records: MW -ES-DWS-PRO-003-001 DWQMS Competencies & Training: MW -ES-DWS -PRO-006-001 DWQMS Essential Supplies & Services: MW -ES-DWS -PRO-009-001 DWQMS Vendor Acknowledgement: MW -ES-DWS -FRM-009-001 DWQMS Corrective & Preventive Action: MW -ES-DWS-PRO-017-001 Response to Customer Calls by Switchboard: MW -ES-DWS-SOP-021-001 7.0 REVISION HISTORY Revision No.: 6 Date of Last Revision: May 31 2015 Last Approval Date: May 31 2015 Reason for Change(s): N/A Summary of Change(s): N/A Page 304 of 732 DWQMS Essential Supplies and Services MW -ES -DWS-PRO-009-001 This document is CONTROLLED unless otherwise noted. Rev 6 Page 1 of 5 DO NOT PHOTOCOPY 1.0 PURPOSE The purpose of this procedure is to outline the process for identifying the supplies and services that are essential for the delivery of safe, clean drinking-water, for ensuring their procurement, and for verifying the quality of the supplies and services insofar as they impact drinking -water quality. 2.0 SCOPE This procedure applies to all aspects of the City of Niagara Falls’ drinking-water distribution system. Essential supplies and services may include (but are not limited to) those relating to drinking-water system operation or drinking-water quality. 3.0 DEFINITIONS Corrective Action Action to eliminate the cause of a detected non-conformance. DWQMS Drinking Water Quality Management System. DWS Drinking Water System. DWS Vendor Supplier or service provider that provides a product or service related to the drinking-water system . Essential Supply Material, good, or product required to ensure the safe delivery of drinking-water. Essential Service Service required to ensure the safe delivery of drinking-water. Excluded DWS Vendor DWS Vendor that is no longer permitted to provide a selected good or service to the City in respect of the drinking-water system Preventive Action Action to elim inate the cause of a potential non-conformance. Quality Assurance (QA) Planned and systematic pattern of actions necessary to ensure that management and technical controls are being followed. Record Document stating results achieved or evidence of action taken. Title: DWQMS Essential Supplies and Services Document # MW-ES-DWS-PRO-009-001 Created by: James Sticca Status of Document: Final Approved by: Geoff Holman Issue/ Revision Date: May 2017 Start of Next Review Period As Required Revision #: 6 No. of Pages 5 Page 305 of 732 DWQMS Essential Supplies and Services MW -ES -DWS-PRO-009-001 This document is CONTROLLED unless otherwise noted. Rev 6 Page 2 of 5 DO NOT PHOTOCOPY 4.0 RESPONSIBILITIES Top Management • Review results of QA assessments of essential supplies and/or services; exclude DWS Vendors as required. • Provide resources (i.e., staff, training, time) for the QA review process as required. DWQMS Coordinator • Assist Operating Authority staff in identifying essential supplies and services for the DWS. • Coordinate and lead the annual QA review of DWS essential supplies and services. • Compile QA review findings for delivery to Top Management. • Coordinate with the City’s Purchasing Department and other Operating Authority staff to address any significant issues with DWS Vendors and ensure that these are documented as non- conformances. Environmental Services Manager & Environmental Services Supervisor • Identify essential supplies and services for the respective work area. • Participate in QA reviews of supplies and services as related to general DWS operations. • Participate in QA reviews of suppliers and service providers as related to DWS capital projects/engineering or DWS sampling, testing and/or monitoring, where requested. DWS Vendors • Supply products or services to the City of Niagara Falls’ Operating Authority as per agreed-upon specifications. • Respond to City non-conformances and QA reviews in a timely manner. 5.0 PROCEDURE 5.1 Identification of Essential Supplies & Services 5.1.1 Operating Authority staff at the City of Niagara Falls are responsible for identifying DWS essential supplies and services within their work areas as follows: Staff Member Work Area Environmental Services Supervisor Operations, Sampling, Testing & Monitoring and Drinking-Water Quality DWQMS Coordinator Assistance to all work areas 5.1.2 In order for a DWS supply or service to be considered “essential”, the supply or service must fit at least one of the following criteria: Essential to the safe delivery of water Related to disinfection of drinking-water or drinking-water infrastructure. Page 306 of 732 DWQMS Essential Supplies and Services MW -ES -DWS-PRO-009-001 This document is CONTROLLED unless otherwise noted. Rev 6 Page 3 of 5 DO NOT PHOTOCOPY 5.1.3 Operating Authority staff identified in Section 5.1.1 consult with the DWQMS Coordinator in identifying DWQMS essential supplies and services. A List of Essential DWS Supplies and Services (MW-ES-DWS-LM -009-001) is compiled by the DWQMS Coordinator for tracking purposes. This list is updated as supplies or services are added, deleted or modified. For each supply or service, the list includes a primary supplier(s) or service provider(s) if specified, along with an alternate supplier/service provider (where possible) to be used if the primary supplier/service provider is unavailable. 5.2 Procurement of Essential Supplies 5.2.1 For each identified essential supply, the Operating Authority identifies whether a minimum inventory of the supply must be maintained by the City. Where a minimum inventory must be maintained, the minimum inventory level and/or reordering threshold is documented. The Operating Authority works with the City’s Purchasing Department as required to establish and record these inventory levels. 5.2.2 Any primary and/or alternate suppliers of essential supplies are documented in relevant City Purchasing records. Purchase orders for essential supplies are issued to the primary supplier unless otherwise requested by appropriate Operating Authority staff. 5.2.3 The Operating Authority works with the City’s Purchasing Department to ensure that appropriate documentation and processes are established for the procurement of essential supplies (i.e., purchase orders, etc.). All essential suppliers MUST complete a DWQMS Vendor Acknowledgement (MW-ES-DWS-FRM-009-001) indicating that they have received appropriate training/information and are aware of their potential impacts on the safety of drinking-water. 5.2.4 All City Purchasing policies and processes must be followed when procuring supplies for the DWS. 5.2.5 Essential supply providers with existing agreements with the City of Niagara Falls, can only be asked to sign a DWQMS Vendor Acknowledgement (MW-ES-DWS-FRM -009- 001), as the existing agreement can not be altered until it is expires. 5.2.6 Essential supply providers with new agreements with the City of Niagara Falls, will be required to sign a DWQMS Vendor Acknowledgement (MW-ES-DWS-FRM -009-001). 5.3 Procurement of Essential Services 5.3.1 For each identified essential service, the Operating Authority identifies a primary service provider. Where possible, an alternate supplier should also be identified. 5.3.2 Any primary and/or alternate essential service providers are documented in relevant City Purchasing records. (These records may include, but are not limited to, results of vendor prequalification.) Purchase orders for essential services are issued to the primary service provider unless otherwise requested by appropriate Operating Authority staff. Page 307 of 732 DWQMS Essential Supplies and Services MW -ES -DWS-PRO-009-001 This document is CONTROLLED unless otherwise noted. Rev 6 Page 4 of 5 DO NOT PHOTOCOPY 5.3.3 The Operating Authority works with the City’s Purchasing Department to ensure that appropriate documentation and processes are established for the procurement of essential services (i.e., purchase orders, etc.). All essential service providers MUST complete a DWQMS Vendor Acknowledgement (MW-ES-DWS-FRM -009-001) indicating that they have received appropriate training/information and are aware of their potential impacts on the safety of drinking-water. 5.3.4 All City Purchasing policies and processes must be followed when procuring services for the DWS. 5.3.5 Essential service providers with existing agreements w ith the City of Niagara Falls, can only be asked to sign a DWQMS Vendor Acknowledgement (MW-ES-DWS-FRM -009- 001), as the existing agreement can not be altered until it is expires. 5.3.6 Essential service providers with new agreements with the City of Niagara Fal ls, will be required to sign a DWQMS Vendor Acknowledgement (MW-ES-DWS-FRM -009-001). 5.4 QA Review 5.4.1 A QA Review of essential supplies and services is undertaken at minimum once per year. The review is conducted by the DWQMS Coordinator with input and partic ipation from the Operating Authority staff identified in Section 5.1.1 of this procedure. 5.4.2 DWS Vendors of essential supplies and services are rated according to a three-level system. Each vendor’s QA review examines the provision of supplies or services over the course of the previous year, and includes examination of any non-conformances issued against the vendor over this time period. Rating criteria are identified as follows: Rating Criteria 1 (Good) Vendor or product has relevant certifications (ANSI-NSF, CSA, AWWA, etc.). Minimal to no non-conformances have been issued relating to the vendor’s performance or the quality/quantity of the supplied good or service. Vendor response to non-conformances is satisfactory. 2 (Adequate) Vendor or product does not have relevant certifications (ANSI-NSF, CSA, AWWA, etc.). Several non-conformances have been issued relating to the vendor’s performance or the quality/quantity of the supplied good or service. Vendor response to non-conformances requires improvement. 3 (Action Required) Multiple non-conformances have been issued relating to the vendor’s performance or the quality/quantity of the supplied good or service. Vendor response to non-conformances is unsatisfactory. ***Wherever action is required with respect to a DWS Vendor, Top Management and any other affected Managers/Supervisors must be informed. Page 308 of 732 DWQMS Essential Supplies and Services MW -ES -DWS-PRO-009-001 This document is CONTROLLED unless otherwise noted. Rev 6 Page 5 of 5 DO NOT PHOTOCOPY 5.4.3 The DWQMS Coordinator forwards the results of the QA Review to Top Management along with any recommendations for Vendor non-conformances, Vendor continual improvement initiatives , or Vendor exclusions. It is recommended that QA Review results be included as an input to the DWQMS Management Review (see DWQMS Management Review, MW-ES-DWS-PRO-016-001). 5.4.4 If a DWS Vendor is excluded from providing goods or services relating to the drinking - water system, the DWQMS Coordinator works with the Purchasing Department to inform the vendor and resolve any outstanding issues or payments. The List of Essential DWS Supplies and Services (MW-ES-DWS-LM -009-001) is updated accordingly. 5.5 Vendor Non-Conformances 5.5.1 Non-conformances may be issued to DWS Vendors. These should be documented as per DWQMS Preventive and Corrective Action (MW-ES-DWS-PRO-017-001). The Operating Authority documents the non-conformance and requests that the DWS Vendor complete the Root Cause Analysis and the Corrective Action Plan. Verification of effectiveness of the corrective action may be completed either by the Vendor or by the Operating Authority, depending on the nature of the non-conformance and of the corrective action. 5.5.2 When a vendor non-conformance is identified, the DWQMS Coordinator works with selected Operating Authority staff (as per the table in Section 5.1.1 of this procedure) to document the non-conformance. The DWQMS Coordinator communicates the non- conformance to the vendor with a requested date for response. 5.5.3 Vendor non-conformance reports (with corrective actions ) are reviewed on an annual basis as part of the Vendor QA Review. 5.5.4 Where circumstances warrant, the DWQMS Coordinator may elect to request an internal audit of the DWS Vendor’s facility or services in order to verify implementation of corrective actions. 6.0 ASSOCIATED DOCUMENTS DWQMS Vendor Acknowledgement: MW -ES-DWS-FRM-009-001 List of Essential DWS Supplies and Services: MW -ES-DWS-LM-009-001 DWQMS Management Review: MW -ES-DWS-PRO-016-001 DWQMS Preventive and Corrective Action: MW -ES-DWS-PRO-017-001 7.0 REVISION HISTORY Revision No.: 6 Date of Last Revis ion: May 31 2017 Last Approval Date: May 31 2017 Reason for Change(s): N/A Summary of Change(s): N/A Page 309 of 732 DWQMS Review and Provision of Infrastructure MW -ES -DWS-PRO-010-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 1 of 5 DO NOT PHOTOCOPY 1.0 PURPOSE The purpose of this procedure is to document the process followed by the City of Niagara Falls in reviewing the adequacy of its drinking-water system infrastructure. 2.0 SCOPE The infrastructure review process described in this procedure is applied to all aspects of the City of Niagara Falls’ drinking-water distribution system as per the requirements of the MOE’s DWQMS Standard. 3.0 DEFINITIONS DWQMS Drinking Water Quality Management System DWS Drinking-Water System DWS Infrastructure Review Annual review of the adequacy of infrastructure necessary to operate and maintain the City’s drinking-water system. Owner Legal or beneficial owner of the DWS. For the City of Niagara Falls, the Owner is represented by the Mayor and Council. Top Management Person(s) at the highest management level within the Operating Authority that makes decisions respecting the DWQMS and recommendations to the Owner regarding the DWS. For the City of Niagara Falls, Top Management includes the Director of Municipal Works. 4.0 RESPONSIBILITIES Mayor & Council Provide appropriate resources necessary for completion of DWS infrastructure reviews. Review results of annual DWS Infrastructure Review and consider results in allocation of resources for the DWS. Chief Administrative Officer Review results of annual DWS Infrastructure Review and consider in the preparation of annual budgets for the DWS. Title: DWQMS Review and Provision of Infrastructure Document #: MW-ES-DWS-PRO-010-001 Created by: James Sticca Status of Document: Final Approved by: Geoff Holman Issue/ Revision Date: Procedure Under Review Start of Next Review Period: As Required Revision #: 9 No. of Pages: 5 Page 310 of 732 DWQMS Review and Provision of Infrastructure MW -ES -DWS-PRO-010-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 2 of 5 DO NOT PHOTOCOPY Director of Municipal Works Allocate resources for completion of annual DWS Infrastructure Review. Review results of annual DWS Infrastructure Review prior to review by the Owner. Communicate DWS Infrastructure Review results to the Owner. Director of Finance Update annual Water and Sewer Rate Reports for Council approval. Infrastructure & Asset Manager Participate in annual DWS Infrastructure Review. Ensure that technical databases are updated and maintained. Environmental Services Manager Participate in annual DWS Infrastructure Review. DWQMS Coordinator Coordinate the development of any required procedures and documentation relating to DWS Infrastructure Reviews. Compile background material for DWS Infrastructure Reviews. Coordinate and participate in annual DWS Infrastructure Reviews. Ensure that DWS Infrastructure Review documentation is kept up- to-date. All Staff Identify issues regarding condition of DWS infrastructure requiring consideration in the DWS infrastructure review and notify Supervisor or member of infrastructure review team . 5.0 PROCEDURE 5.1 The following illustrates the DWS infrastructure review process: Compile infrastructure review documenta tion (See Section 5.1.1) Assemble DWS infrastructure review team (See Section 5.1.2) Conduct annual DWS infrastructure review (See Section 5.1.3) Revise associated documentation (See Section 5.1.4) Report to Council (See Section 5.1.5) Annual DWS Infrastructure reviews Required Page 311 of 732 DWQMS Review and Provision of Infrastructure MW -ES -DWS-PRO-010-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 3 of 5 DO NOT PHOTOCOPY 5.1.1 Step 1: Compile & Review Background Material The DWQMS Coordinator compiles the necessary documents for the DWS Infrastructure Review Team which could include: o 10-Year Watermain & Water System Sustainability Forecast o Watermain Break Data; o Watermain Replacement Work List (MW-ES-DWS-LM -010-001); o Cartêgraph Maintenance Management System data, asset data & graphics; o Chlorine residual data; o Records of relevant customer complaints; o Hydrant flow data; o Results of relevant historical DWS Infrastructure Reviews ; o Information received during Operations Staff Infrastructure Review o Other DW S operations data, as necessary. This task may be completed with the assistance of the Infrastructure & Asset Ma nager. The DWQMS Coordinator may circulate selected documentation to the DWS Infrastructure Review Team in advance of the meeting for their review and consideration if desired. In the first quarter of each year, the DWQMS Coordinator and Infrastructure & Asset Manager meet with the Manager of Environmental Services and the Environmental Services Supervisors to discuss the up coming Capital Projects for that year and to review the revised Watermain Replacement Work List. Records of meeting minutes are managed according to Control of Records (MW-ES-DWS-PRO-003-001). 5.1.2 Step 2: Assemble DWS Infrastructure Review Team Members of the City of Niagara Falls ’ DWS Infrastructure Review Team may include Infrastructure & Asset Manager, the Environmental Services Manager, Environmental Services Supervisors and the DWQMS Coordinator. Other City staff and/or external resources may be invited to participate in infrastructure reviews to provide expertise in specific aspects of the operations and/or condition of DWS infrastructure. Members of the DWS Infrastructure Review Team should be familiar with the City’s water distribution infrastructure and its performance history. The DWS Infrastructure Review Team has the authority to make recommendations for the implementation of recommended infrastructure improvements. 5.1.3 Step 3: Conduct DWS Infrastructure Reviews Annual Infrastructure Reviews The DWS Infrastructure Review Team meets on an annual basis to review the previous year’s operational history and proposed infrastruc ture rehabilitation plans for the subsequent year. Minutes are kept of these meetings. Records of meeting minutes are managed according to Control of Records (MW-ES-DWS-PRO-003- 001). Page 312 of 732 DWQMS Review and Provision of Infrastructure MW -ES -DWS-PRO-010-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 4 of 5 DO NOT PHOTOCOPY Infrastructure replacement strategies are developed and prioritized based on known water quality issues and ability to maintain fire flows . Other criteria include: Watermain break history; Knowledge of watermain condition information; Information collected during Operations Staff Infrastructure Review Ability to isolate the City system at Regional Connection Points ; Lack of redundancy in feeds to system areas; Coordination with other proposed infrastructure projects (i.e., roadwork). As an outcome of the meetings, the DWS Infrastructure Review Team prepares an annual DWS Infrastructure Review Report for Council. The DWS Infrastructure Review Report describes the conclusions of the infrastructure review s and outlines recommendations regarding proposed DWS infrastructure renewal projects for the subsequent year. The DWS Infrastructure Review Report is provided to the Director of Municipal Works as an input to the Department’s annual budget. Following this, the Report is provided to the Director of Finance to assist with the preparation of the City’s annual Water and Sewer Rates Report, Current Budget and Capital Budget (see Section 5.1.4 of this procedure). 5.1.4 Step 4: Revise Associated Documentation The Director of Municipal Works circulates a copy of the annual DWS Infrastr ucture Review Report to the Director of Finance. In the event, rate studies, infrastructure needs studies or other water related infrastructure studies are commissioned, these may be used instead of or in addition to the Infrastructure Review Report. The Infrastructure & Asset Manager updates the 10-Year Watermain & Water System Sustainability Forecast as required with the outputs of the DWS Infrastructure Review. 5.1.5 Step 5: Report to Council A Municipal Works Asset & Infrastructure Report is prepared annually for the Owner. This report outlines the status of drinking-water system infrastructure, and can include other Municipal infrastructure. The DWS Infrastructure Review Report is provided to the Owner. The Report provides information regarding the DWS Infras tructure Review Team’s discussion of DWS infrastructure adequacy and the Team’s recommended DWS infrastructure renewal projects. The Report should be provided in advance of the presentation of the annual Water & Sewer Rates Report to Council by the Director of Finance. In the event, rate studies, infrastructure needs studies or other water related infrastructure studies are commissioned, these may be used instead of or in addition to the Infrastructure Review Report. Page 313 of 732 DWQMS Review and Provision of Infrastructure MW -ES -DWS-PRO-010-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 5 of 5 DO NOT PHOTOCOPY 5.2 Records of DWS Infrastructure Reviews All records relating to completed DWS infrastructure reviews shall be filed in accordance with Control of Records (MW-ES-DWS-PRO-003-001). 6.0 ASSOCIATED DOCUMENTS Control of Records : MW -ES-DWS-PRO-003-001 Watermain Replacement Work List: MW -ES-DWS-LM-010-001 7.0 REVISION HISTORY Revision No.: 9 Date of Last Revision: N/A Last Approval Date: N/A Reason for Change(s): N/A - procedure is still under review moving forward Summary of Change(s): N/A Page 314 of 732 DWQMS Sampling, Testing and Monitoring MW -ES -DWS-PRO-012-001 This document is CONTROLLED unless otherwise noted. Rev 6 Page 1 of 7 DO NOT PHOTOCOPY 1.0 PURPOSE The purpose of this procedure is to describe required distribution system sampling, testing & monitoring activities completed by City of Niagara Falls’ Operating Authority Staff, including the types and numbers of samples requir ed, frequency of sampling, and Standard Operating Procedures to be followed. 2.0 SCOPE This procedure applies to all sampling, testing and monitoring conducted or delegated by the City of Niagara Falls’ Operating Authority as required by the applicable regu lations and/or for the operation of the drinking water system. This procedure is written in accordance with the requirements of O. Reg. 170/03, “Drinking-Water Systems”. 3.0 DEFINITIONS Adverse Result 1. A result that exceeds any of the standards prescribed b y Schedule 1, 2 or 3 of O. Reg. 169/03, other than the standard for fluoride. 2. A result indicating the presence of Aeromonas spp., Pseudomonas aeruginosa, Staphylococcus aureus , Clostridium spp. or fecal streptococci (Group D streptococci). 3. A result indicating the presence of a pesticide not listed in Schedule 2 of O. Reg. 169/03. 4. A result indicating that the concentration of free chlorine residual is less than 0.05 milligrams per litre in a distribution sample. AWQI Adverse Water Quality Incident Distribution Sample A water sample that is taken in the drinking water system’s distribution system or in plumbing that is connected to the drinking water system, from a point significantly beyond the point at which drinking water enters the distribution system or plumbing. Grab Sample A discreet, single sample of water collected at a particular time and place that represents the composition of the water only at that time and place. Certified Drinking- Water System Operator Person who conducts operational checks or who adjusts, tests or evaluates a process that controls the effectiveness or efficiency of a drinking-water system, including the flow, pressure or quality of water within the drinking-water system. Title: DWQMS Sampling, Testing & Monitoring Document #: MW-ES-DWS-PR O-012-001 Created by: James Sticca Status of Document: Final Approved by: Geoff Holman Issue/ Revision Date: May 2017 Start of Next Review Period: As Required Revision #: 7 No. of Pages: 7 Page 315 of 732 DWQMS Sampling, Testing and Monitoring MW -ES -DWS-PRO-012-001 This document is CONTROLLED unless otherwise noted. Rev 6 Page 2 of 7 DO NOT PHOTOCOPY 4.0 RESPONSIBILITIES Director of Municipal Works Provide resources to ensure that all sampling and testing listed in Section 5.0 of this procedure is conducted in accordance with O. Reg. 170/03 requirements and City Standard Operating Procedures. Ensure that records and results of sampling and tes ting are maintained. Communicate sampling, testing and monitoring results with Council. DWQMS Coordinator Ensure that master copies of sampling records are protected as per DWQMS Control of Records (MW-ES-DWS-PRO-003-001). Manage relevant records as specified in the DWQMS Record Control Matrix (MW-ES-DWS-LM -003-001). Ensure that all required DWS sampling is completed in accordance with O. Reg. 170/03, any other legislative/regulatory requirements, and City Standard Operating Procedures. Assign sampling responsibilities to qualified Water Operations Staff according to Water Distribution System Sampling Schedule (MW-ES-DWS-VIS-012-005). Handle and store sampling and testing records and results according to DWQMS Control of Records (MW-ES-DWS-PRO- 003-001). Communicate and respond to Adverse Water Quality Incidents as per Adverse Water Quality Incident Reporting (MW-ES-DWS- SOP-012-001) and Section 5.3 of this procedure. Environmental Services Manager Ensure that all necessary resources are available for remain compliant with O. Reg. 170/03. Environmental Services Supervisor(s) Assign sampling responsibilities to qualified Water Operations Staff according to Water Distribution System Sampling Schedule (MW-ES-DWS-VIS-012-005). Handle and store sampling and testing records and results according to DWQMS Control of Records (MW-ES-DWS-PRO- 003-001). Communicate and respond to Adverse Water Quality Incidents as per Adverse Water Quality Incident Reporting (MW-ES-DWS- SOP-012-001) and Section 5.3 of this procedure. Water Operations Staff Complete required drinking-water sampling as delegated by the Water Supervisor or DWQMS Coordinator. Complete testing of drinking-water samples (where authorized) according to related standards and protocols. Communicate Adverse Water Quality Incidents to the City immediately upon obtaining the adverse test result. Accredited Testing Laboratory Complete required testing of drinking-water samples according to laboratory standards and protocols. Provide notification of Adverse Water Quality Incidents to the City immediately upon obtaining the adverse test result. Page 316 of 732 DWQMS Sampling, Testing and Monitoring MW -ES -DWS-PRO-012-001 This document is CONTROLLED unless otherwise noted. Rev 6 Page 3 of 7 DO NOT PHOTOCOPY 5.0 PROCEDURE 5.1 General The City of Niagara Falls’ drinking water system is a Class 2 distribution system and is considered a large municipal residential drinking water system under O. Reg. 170/03. Treated water is provided by Niagara Region; as such, the City’s Operating Authority Staff are responsible for distribution system sampling as required by the Regulation. Sampling, testing and monitoring activities must be undertaken by a Certified Operator or Water Quality Analyst. External testing of drinking-water system samples must be completed by an accredited environm ental laboratory approved by the Operating Authority. Approved laboratories are identified in List of Essential DWS Supplies and Services (MW-ES-DWS- LM -009-001). Sampling and monitoring requirements for the City’s drinking-water distribution system are identified in Table 1 of this document (page 5). As per O. Reg. 170/03, selected samples are required to be taken at a point in the system where conditions are most challenging (if applicable). Where this is a requirement for the sample in question, sample location conditions are outlined in the Table. A list of additional sampling conducted in the distribution as a result of construction, repairs or customer complaints is provided in Table 2. 5.2 Upstream Sampling, Testing and Monitoring Activities As per O. Reg. 170/03, Niagara Region is required to conduct raw water and treated water sampling activities. Related sampling requirements for the Region are outlined in O. Reg. 170/03 (in accordance with the Schedules applicable to a “Large Municipal Residential System” that uses surface water as source water) and include inorganic and organic parameters (Schedules 23 and 24), nitrates, nitrites, sodium, fluoride and turbidity. Results of testing are summarized and forwarded to the City by Regional staff. This is completed as per the Letter of Understanding – Water Servicing between Niagara Region and the City of Niagara Falls (February 6, 2006). Test results shared with City staff inclu de free chlorine residual data, raw water data, and treated water data. 5.3 Adverse Test Results The testing laboratory provides immediate oral notification to the City in the event of an adverse test result, as per O. Reg. 170/03, Schedule 16. The person receiving the laboratory’s call regarding the AWQI immediately contacts an Environmental Services Supervisory staff member (or designate). Any test result indicating that the free chlorine residual is below 0.05 mg/L must also be reported to the Environmental Services Supervisory staff member (or designate). The Environmental Services Supervisory staff member (or designate) provides immediate oral notification to the Medical Officer of Health and the MOE Spills Action Centre in accordance with the Regulation, and must record the names of the people spoken to and the details of the conversation. Contact information for the Medical Officer of Health and the MOE Spills Action Centre is included in the DWQMS Emergency Contact List (MW-ES-DWS-LM -014-001). Page 317 of 732 DWQMS Sampling, Testing and Monitoring MW -ES -DWS-PRO-012-001 This document is CONTROLLED unless otherwise noted. Rev 6 Page 4 of 7 DO NOT PHOTOCOPY Further Adverse Water Quality Incident reporting requirements and procedures are outlined in Adverse Water Quality Incident Reporting (MW-ES-DWS-SOP-012-001). Page 318 of 732 DWQMS Sampling, Testing and Monitoring MW -ES -DWS-PRO-012-001 This document is CONTROLLED unless otherwise noted Rev 5 Page 5 of 7 DO NOT PHOTOCOPY Table 1: Drinking-Water System Sampling & Monitoring – Regulatory Require ments Parameter Number & Frequency of Samples Sample Location Conditions Relevant SOP Chlorine residual Minimum of seven (7) distribution samples to be collected each week, with four (4) collected one day and the remaining three (3) at least 48 hours later N/A MW-ES-DWS-SOP-012-004 Testing conducted in conjunction with collection of bacteriological samples From same location at time of bacteriological sample collection Microbiological (TC, E. coli, HPC) Minimum of eighty-eight (88)1 distribution samples to be collected each month, with at least one sample collected per week N/A MW-ES-DWS-SOP-012-003 Trihalomethanes (THMs) Minimum of one (1) sample every three months From a location likely to have an elevated potential for the formation of THMs MW-ES-DWS-SOP-012-002 Lead To be collected twice annually, a minimum 2 of: 40 sampling points from services to residences 4 sampling from services that do not serve residences 8 sampling points in the distribution system From services or plumbing suspected or likely to be lead or to contain lead solder MW-ES-DWS-SOP-012-005 1 The City currently collects an average of 22 samples for microbiological analysis per week, which in general results in a total of 88 samples per month. At present, this exceeds the total number of samples required under the Regulation based on the existing service population o f 64,000 (August 2008). 2 The total number of samples to be collected as part of the reduced lead sampling program is based on the regulatory requirements for “Population Served by Drinking Water System” between 50,000 and 99,999. Page 319 of 732 DWQMS Sampling, Testing and Monitoring MW -ES -DWS-PRO-012-001 This document is CONTROLLED unless otherwise noted Rev 5 Page 6 of 7 DO NOT PHOTOCOPY Table 2: Distribution System Sampling & Monitoring – Construction, Repairs and Complaints Parameter Number & Frequency of Samples Sample Location Conditions Relev ant SOP Sampling Conducted as Part of Construction or Repairs Microbiological (E. coli, total coliforms) Samples collected following completion of installation or repair (in accordance with ANSI/AWWA Standard C651) As per requirements of Standard MW-ES-DWS-SOP-012-003 Chlorine residual Samples collected following completion of installation or repair (in accordance with ANSI/AWWA Standard C651) As per requirements of Standard MW-ES-DWS-SOP-012-004 Complaint-Based Sampling Microbiological (E. coli, total coliforms, HPC) One (1) sample collected on an as -requested basis From the affected areas using cold water taps only, where possible MW-ES-DWS-SOP-012-003 Chlorine Residual One (1) sample collected on an as -requested basis From the affected areas using cold water taps only, where possible MW-ES-DWS-SOP-012-004 Page 320 of 732 DWQMS Sampling, Testing and Monitoring MW -ES -DWS-PRO-012-001 This document is CONTROLLED unless otherwise noted. Rev 7 Page 7 of 7 DO NOT PHOTOCOPY 5.4 Communication of Sampling, Testing & Monitoring Results with the Owner The Drinking-Water System Annual Report summarizes all drinking-water system sampling and testing results , including any adverse results; this report is prepared and made available to the public by February 28th of each calendar year. The Drinking Water System Annual Summary Report is prepared and provided for Council review by March 31st of each calendar year. At that tim e any drinking water results which exceed Provincial standards are reported. 5.5 Documents and Records All records of sampling, testing and monitoring activities are maintained as per the DWQMS Record Control Matrix (MW-ES-DWS-LM -003-001). 6.0 ASSOCIATED DOCU MENTS DWQMS Control of Records: MW -ES-DWS-PRO-003-001 DWQMS Record Control Matrix: MW -ES-DWS-LM-003-001 List of Essential DWS Supplies and Services: MW -ES-DWS-LM-009-001 Adverse Water Quality Incident Reporting: MW -ES-DWS-SOP-012-001 THM Sampling: MW -ES-DWS-SOP-012-002 Microbiological Sampling – Weekly Sampling: MW -ES-DWS-SOP-012-003 Chlorine Residual Sampling: MW -ES-DWS-SOP-012-004 DWS Lead Sampling: MW -ES-DWS-SOP-012-005 DWQMS Emergency Contact List: MW -ES-DWS-LM-014-001 DWQMS Preventive & Corrective Ac tion: MW -ES-DWS-PRO-017-001 7.0 REVISION HISTORY Revision No.: 7 Date of Last Revision: May 31 2017 Last Approval Date: May 31 2017 Reason for Change(s): N/A Summary of Change(s): N/A Page 321 of 732 DWQMS Measurement and Recording Equipment Calibration and Maintenance MW -ES-DWS-PRO-013-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 1 of 3 DO NOT PHOTOCOPY 1.0 PURPOSE The purpose of this procedure is to describe requirements for the calibration and verification of measurement and recording equipment used by the Operating Authority in the operation of t he drinking-water system, including required frequency of calibration/verification, methods to be employed, and the personnel responsible for conducting, documenting and ensuring that calibrations and verifications are completed. 2.0 SCOPE This procedure applies to all monitoring and measuring devices used by the City of Niagara Falls’ Operating Authority as required by the applicable regulations in the operation of the drinking water system for the purposes of sampling and testing of water quality parameters or for the measurement of flow. 3.0 DEFINITIONS Analyzer A device that conducts periodic or continuous measurement of some factor such as chlorine, fluoride or turbidity. Analyzers operate by any of several methods including photocells, conductivity or complex instrumentation. Calibration A procedure that adjusts or checks the accuracy of an instrument by comparison with a standard or reference. Colorimeter A means of measuring unknown chemical concentrations in water by measuring a sample’s colour intensity. Chemical reagents are added to a drinking-water sample and the specific colour of the resulting liquid is measured with a photoelectric colorimeter or is compared with “colour standards” using, or corresponding with, known concentrations of the chemical. Recorder A device that creates a permanent record, on a paper chart or magnetic tape, of the changes in a measure variable. Title: DWQMS Measurement and Recording Equipment Calibration and Maintenance Document #: MW-ES-DWS-PRO-013-001 Created by: James Sticca Status of Document: Final Approved by: Geoff Holman Issue/ Revision Date: July 2016 Start of Next Review Period As required Revision #: 8 No. of Pages: 3 Page 322 of 732 DWQMS Measurement and Recording Equipment Calibration and Maintenance MW -ES-DWS-PRO-013-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 2 of 3 DO NOT PHOTOCOPY 4.0 RESPONSIBILITIES Director of Municipal Works Provide required resources for the calibration and verification of Water Operations measurement & recording equipment. Environmental Services Supervisor/ Ensure that required calibrations and verifications are conducted as per the calibration schedule listed under Table 1 of this procedure. DWQMS Coordinator Ensure that required calibrations are completed and that master copies of calibration records are protected as per DWQMS Control of Records (MW-ES-DWS-PRO-003-001). Manage records of calibration and verification as specified in the DWQMS Record Control Matrix (MW-ES-DWS-LM-003-001). Schedule and coordinate calibration Operations Staff Conduct calibration checks in accordance with the Standard Operating Procedures for instruments listed under Table 1 of this procedure. 5.0 PROCEDURE 5.1 All measurement, monitoring and recording devices owned by the City of Niagara Falls and used in Water Distribution Operations are subject to periodic calibration by Operating Authority Staff and to occasional calibration by the manufacturer, if required. The measurement and recording equipment used by the Operating Authority in respect of the drinking -water system, and the associated calibration requirements for each piece of equipment, are listed in Table 1 (page 3 of this document). 5.2 Records of calibration are maintained as per the DWQMS Record Control Matrix (MW-ES- DWS-LM-003-001) and any requirements of the relevant SOP. 6.0 ASSOCIATED DOCUMENTS DWQMS Control of Records: MW -ES-DWS-PRO-003-001 DWQMS Record Control Matrix: MW -ES-DWS-LM-003-001 HACH Pocket Chlorine Colorimeter Calibration & Testing: MW-ES-DWS-SOP-013-001 pH Meter Calibration and Testing: MW -ES-DWS-SOP-013-002 7.0 REVISION HISTORY Revision No.: 8 Date of Last Revision: July 2016 Last Approval Date: July 2016 Reason for Change(s): Amended pH meter calibration Summary of Change(s): Amended pH meter calibration Page 323 of 732 DWQMS Measurement and Recording Equipment Calibration and Maintenance MW -ES-DWS-PRO-013-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 3 of 3 DO NOT PHOTOCOPY Table 1: Measurement and Recording Equipment List Description Serial/Unit Number(s) Manufacturer & Model Calibration Frequency Relevant SOP Pocket Chlorine Colorimeter (14) - Unit 1 (serial number illegible) - Unit 2 (ending in 2294) - Unit 3 (ending in 24751) - Unit 4 (serial number illegible) - Unit 5 (040700019751) - Unit 6 (05080C037263) - Unit 7 (05080C037945) - Unit 8 (070100063420) - Unit 9 (07030E066501) - Unit 10 (07020E065250) - Con 1 (0E084633) - Con 2 (0E084649) - Con 3 (0E085817) - Con 4 (0E084654) HACH Pocket Colorimeter II Semi-Annually Calibration verified by manufacturer trained technician pH Meters (1) - 195979 Extech Weekly (During Lead Sampling Period) Calibration check in accordance with MW-ES-DWS-SOP-013-002 (Only pH meter being used) Flow Meters (3) - Serial #1159 - Serial #335771 Fire Research IPFM-14 Annually (No longer in use) Calibration completed by manufacturer As required - Serial #6523 Flowmetrix Annually (No longer in use) Calibration completed by manufacturer As required Page 324 of 732 Emergency Management MW -ES-DWS-PRO-014-001 This document is CONTROLLED unless otherwise noted. Page 1 of 5 DO NOT PHOTOCOPY rev 7 1.0 PURPOSE The purpose of this procedure is to identify the processes and methods used to maintain a state of emergency preparedness within the City of Niagara Falls’ drinking water system, to document training and testing requirements for emergency response, and to identify emergency communication protocols and emergency contacts. 2.0 SCOPE This procedure applies to Water Operations staff at the City of Niagara Falls’ Municipal Works Department. This procedure may also apply to staff outside the City’s Water Operations staff, depending on the emergency situation. 3.0 DEFINITIONS Drinking Water Emergency A situation or service interruption that is non-routine and may result in the loss of the ability to maintain a supply of safe drinking water to a significant number of City drinking water customers. Emergency A situation or the threat of impending situations abnormally affecting property and the health, safety and welfare of the Community, which by their nature require a controlled and coordinated response. Niagara Falls Emergency Response Procedures Manual for Drinking Water A series of situational drinking water emergency response procedures and supporting documentation that has been compiled into a single manual for quick reference. 4.0 RESPONSIBILITIES Mayor & Council Provide resources to ensure that Environmental Services staff are able to maintain a state of emergency preparedness Director of Municipal Works Allocate resources to ensure that Environmental Services staff are able to maintain a state of emergency preparedness Review results of completed drinking water emergency response and recovery training Participate in drinking water emergency response and recovery training as required Communicate results of emergency response and recovery to Committee of the Whole and/or Council Title: Emergency Management Document #: MW-ES-DWS-PRO-014-001 Created by: James Sticca Status of Document: Final Approved by: Geoff Holman Issue/ Revision Date: July 2016 Start of Next Review Period: As Required Revision #: 7 No. of Pages: 5 Page 325 of 732 Emergency Management MW -ES-DWS-PRO-014-001 This document is CONTROLLED unless otherwise noted. Page 2 of 5 DO NOT PHOTOCOPY rev 7 Environmental Services Manager Ensure Environmental Services is able to maintain a state of drinking water emergency preparedness Participate in drinking water emergency response and recovery training as required ORO Ensure Environmental Services is able to maintain a state of drinking water emergency preparedness Identify and react accordingly to emergency events relating to the drinking water system Participate in drinking water emergency response and recovery training as required Environmental Services Supervisors Identify and react accordingly to emergency events relating to the drinking water system Participate in drinking water emergency response and recovery training as required All Staff Notify Supervisor or DWQMS Coordinator of any significant process or condition changes that may require additional emergency response development, training or testing Participate in drinking water emergency response and recovery training as required 5.0 PROCEDURE 5.1 Drinking Water Emergency Situation Identification 5.1.1 A potential drinking water emergency situation is identified. During regular business hours the Environmental Services Manager or Environmental Services Supervisor is notified of the situation. During after hours, the on-call Shift Supervisor is informed of an issue. After hours, using personal experience and knowledge the Shift Supervisor determines if the situation is outside the scope of his/her distribution system expertise; if so the Shift Supervisor immediately contacts the on-call water Supervisor or Environmental Services Manager. Refer to DWQMS Personnel Coverage, (MW-ES- DWS-PRO-007-001) 5.1.2 Based on the information given, the individual receiving the call will determine if the situation is a drinking water emergency, a standard water quality issue or an issue requiring further investigation by an Environmental Services Certified Water Operator. Page 326 of 732 Emergency Management MW -ES-DWS-PRO-014-001 This document is CONTROLLED unless otherwise noted. Page 3 of 5 DO NOT PHOTOCOPY rev 7 a) situation can be deemed a drinking water emergency if any one of the following is thought to have occurred: - An individual has been seen tampering with the water distribution system Suspected Tampering of Distribution System (MW-ES-DWS-SOP-014- 004) - Water is spraying from a road where a regional transmission main is located Under Regional control, contact Region. - Water is leaking from the water storage tank (water tower) Under Regional control, contact Region. - An individual has reported water being sucked back into an outlet (hose, faucet etc) Suspected Backflow or Cross Connection (MW-ES-DWS-SOP-014-002) The aforementioned list is not intended to be inclusive. In the event where an incident not listed above occurs, refer to Niagara Falls Emergency Response Procedures Manual for Drinking Water (MW-ES-DWS-MAN-014-001). b) If the situation is a standard water quality issue (brown water, bad smell or taste) refer to Water Quality Complaint Based Sampling (MW-ES-DWS-SOP-011-034). c) A situation may require further investigation based on the information given to the individual receiving the call. An Environmental Services Certified Water Operator will be sent out to further investigate the call and report the findings back to the Supervisor or Manager. Upon receiving the information it may be decided that a drinking water emergency situation is occurring. 5.2 Potential Emergency Situation Reaction 5.2.1 The Environmental Services Manager or designate must be informed immediately of any identified drinking water emergencies affecting the Niagara Falls distribution system. 5.2.2 In responding to the emergency, refer to the appropriate procedure located in the Niagara Falls Emergency Response Procedures Manual for Drinking Water (MW- ES-DWS-MAN-014-001). 5.2.3 If the situation is not addressed within the Niagara Falls Emergency Response Procedures Manual for Drinking Water, the Environmental Services Manager or designate immediately contacts the Director of Municipal Works. 5.2.4 The Director of Municipal Works follows protocol as described in the City of Niagara Falls Emergency Plan (Corporate document). 5.2.5 If a situation should arise where declaration of a Corporate emergency is required, this can only be done by Head of Council as described in the Emergency Management and Civil Protection Act R.S.O. 1990, Chapter E.9. 5.3 Niagara Falls Emergency Response Procedures Manual for Drinking Water 5.3.1 The purpose of the Niagara Falls Emergency Response Procedures Manual for Drinking Water (MW-ES-DWS-MAN-014-001) is to describe the reasonable steps that should be taken in response to situations that would adversely affect the City’s ability to sustain normal operations over a particular period of time. Page 327 of 732 Emergency Management MW -ES-DWS-PRO-014-001 This document is CONTROLLED unless otherwise noted. Page 4 of 5 DO NOT PHOTOCOPY rev 7 5.3.2 The scope of the Niagara Falls Emergency Response Procedures Manual for Drinking Water (MW-ES-DWS-MAN-014-001) is restricted to drinking water-related emergencies only and does not address the response requirements for any other services provided by the City of Niagara Falls. The City of Niagara Falls Emergency Response Plan (Corporate document) is in place to deal with emergencies not relating to the drinking water system. 5.3.3 The procedures contained within the Niagara Falls Emergency Response Procedures Manual for Drinking Water include the following: - Water Quality Complaint Based Sampling (MW-ES-DWS-SOP-011-034) - Boil Water Do Not Use Water Advisory (MW-ES-DWS-SOP-014-001) - Suspected Backflow or Cross Connection (MW-ES-DWS-SOP-014-002) - Source Failure - Widespread Water Loss (MW-ES-DWS-SOP-014-003) - Suspected Tampering of Distribution System (MW-ES-DWS-SOP-014-004) - Adverse Water Quality Incident Reporting (MW-ES-DWS-SOP-012-001) - Water Conservation (MW-ES-DWS-FRM-014-001) - Do Not Use Water Form (MW-ES-DWS-FRM-014-002) - Drinking Water Emergency Contact List (MW-ES-DWS-LM-014-001) - Boil Water Notice and FAQ (MW-ES-DWS-VIS-014-001) Owner and Operating Authority responsibilities are outlined in each of the individual response procedures listed above. 5.3.4 Copies of the Niagara Falls Emergency Response Procedures Manual for Drinking Water (MW-ES-DWS-MAN-014-001) can be found at the following locations: - City Hall, Office of the Director of Municipal Works - Municipal Works Service Centre, Environmental Services main office - On the City’s U drive “U:\DWQMS\Niagara Falls Emergency Response Procedures Manual for Drinking Water” 5.4 Communication During Emergency Situations 5.4.1 In the event of a drinking water emergency, communication shall follow the protocol described in the scenario specific response plans within the Niagara Falls Emergency Response Procedures Manual for Drinking Water (MW-ES-DWS-MAN-014-001). 5.4.2 A list of selected City staff and external contacts that may be contacted in an emergency can be found in the Drinking Water Emergency Contact List (MW-ES-DWS-LM-014- 001) 5.4.3 In the event of an emergency outside the scope of the drinking water contingency plan, all communication shall follow the communication protocol as described in the City of Niagara Falls Emergency Plan (Corporate document). The City of Niagara Falls Emergency Plan is also used in instances where the scope of a drinking water -related emergency is too large for the Operating Authority to handle without significant additional resources or outside intervention. (Refer to Section 5.2 of this procedure.) Page 328 of 732 Emergency Management MW -ES-DWS-PRO-014-001 This document is CONTROLLED unless otherwise noted. Page 5 of 5 DO NOT PHOTOCOPY rev 7 5.4.4 In the event of an emergency affecting the Regional Municipality of Niagara’s drinking water system or drinking water infrastructure, the Environmental Services Manager (or designate) is responsible for contacting appropriate Regional staff to report the issue. Contact information for Regional staff can be found in Drinking Water Emergency Contact List (MW-ES-DWS-LM-014-001). 5.5 Emergency Training and Testing 5.5.1 The DWQMS Coordinator is responsible for developing and facilitating emergency response training and/or testing. This may involve presentations, group review of procedures, facilitation of table-top exercises, and/or development of mock drills of emergency scenarios. These scenarios will not be shown to anyone involved in the training/testing sessions prior to beginning the training/testing. 5.5.2 Training activities may be completed in conjunction with testing activities. 5.5.3 Prior to annual drinking water emergency response testing, the DWQMS Coordinator will ensure up to date copies of the Niagara Falls Emergency Response Procedures Manual for Drinking Water (MW-ES-DWS-MAN-014-001). 5.5.4 After completing the exercise, the group will discuss areas of response improvement. 5.5.5 Records of emergency response training and testing are maintained as per DWQMS Control of Records (MW-ES-DWS-PRO-003-001). 6.0 ASSOCIATED DOCUMENTS Niagara Falls Emergency Response Procedures Manual for Drinking Water: MW -ES-DWS- MAN-014-001 Drinking Water Emergency Contact List: MW -ES-DWS-LM-014-001 City of Niagara Falls Emergency Response Plan Regional Municipality of Niagara Emergency Response Procedures Manual For Water/Wastewater Regional Municipality of Niagara Emergency Response Procedures Quick Reference Guide For Water/Wastewater 7.0 REVISION HISTORY Revision No.: 7 Date of Last Revision: July 2016 Last Approval Date: July 2016 Reason for Change(s): N/A Summary of Change(s): N/A Page 329 of 732 DWQMS Internal Auditing MW -ES-DWS-PRO-015-001 This document is CONTROLLED unless otherwise noted. Rev 9 Page 1 of 8 DO NOT PHOTOCOPY 1.0 PURPOSE The purpose of this procedure is to document the process for planning, executing and documenting DWQMS Internal Audits, including recording of non-conformances and reporting of results to Top Management and the Owner. 2.0 SCOPE This procedure applies to all drinking-water-related operations at the City of Niagara Falls. This procedure may apply to staff outside of the City’s Municipal Works Department or external agencies hired to perform the internal audit, depending on their level of involvement with the drinking-water system or related processes. 3.0 DEFINITIONS Audit Independent, objective review and examination of documentation and operations to ensure continued conformance with a predetermined standard of operations. Audit Criteria Set of policies, procedures or requirements. For DWQMS audits, criteria include (but are not limited to) the DWQMS Operational Plan and supporting procedures. Audit Evidence Verifiable records, statements of fact or other information that is relevant to the audit criteria. Audit Findings Results of the evaluation of collected audit evidence against audit criteria. Audit Plan Specific plan for an audit including audit scope, audit objectives, audit team, schedule, audit tools and resources, format for audit outputs and other components related to a specific audit. Audit Program Set of one or more audits related to a management system over a set time frame. The audit program is the overall plan that details how audits are to be conducted and the number and type of audits included in the time frame. Audit Objectives Definition of what is to be accomplished by the audit. Audit Scope Description of the extent and boundaries of the audit. Auditee Person or group of people being audited. Title: DWQMS Internal Auditing Document #: MW-ES-DWS-PRO-015-001 Created by: Environmental Services Coordinator Status of Document: Final Approved by: James Sticca Issue/ Revision Date: December 2017 Start of Next Review Period: As Required Revision #: 9 No. of Pages: 8 Page 330 of 732 DWQMS Internal Auditing MW -ES-DWS-PRO-015-001 This document is CONTROLLED unless otherwise noted. Rev 9 Page 2 of 8 DO NOT PHOTOCOPY Auditor Person with the training and competence to conduct an audit as identified by Top Management. Audit Team One or more auditors conducting an audit, supported by technical experts as required. Corrective Action Action to eliminate the cause of a detected non-conformance. Competence Demonstrated personal attributes and demonstrated ability to apply knowledge and skills. Document Any written procedure or form pertaining to the drinking -water system that is deemed to be important to the functioning of the DWS. DWQMS Drinking Water Quality Management System. Element Lead Auditor For each element, one auditor will be selected to take lead. This auditor will ask questions and gather all data to report back to the Lead Auditor Lead Auditor Member of the audit team who leads the audit team and organizes and directs the audit team for a selected audit. Only one Lead Auditor should be selected per audit plan. For any given internal audit, the QMS Representative may serve as Lead Auditor or may select an alternate Lead Auditor from the Internal Auditor pool or may select a qualified outside agency. Non-Conformance Non-fulfillment of a requirement of the DWQMS Standard or a City procedure relating to the DWS and/or DWQMS. Opportunity for Improvement Finding from an audit that is not a non-conformance or non-compliance, but whose implementation would be beneficial for the system. Owner Legal or beneficial owner of the DWS. For the City of Niagara Falls, the Owner is represented by the Mayor and Council. Observer An optional part of the audit team, the Observer watches and takes additional notes during the audit of an element. Preventive & Corrective Action Request Form used to document non-conformances and Preventive & Corrective Action Plans. Preventive Action Action to eliminate the cause of a potential non-conformance. Record Document stating results achieved or evidence of action taken. Recorder For each element, a Recorder will be assigned; this individual will record the questions and responses asked by the Element Lead Auditor. Top Management Person(s) at the highest management level within the Operating Authority that makes decisions respecting the DWQMS and recommendations to the Owner regarding the DWS. For the City of Niagara Falls, Top Management is defined as the Director of Municipal Works. Page 331 of 732 DWQMS Internal Auditing MW -ES-DWS-PRO-015-001 This document is CONTROLLED unless otherwise noted. Rev 9 Page 3 of 8 DO NOT PHOTOCOPY 4.0 RESPONSIBILITIES Top Management Provide resources such as staff, training, and time allocation for the audit process. Assist in the identification of potential Internal Auditors. DWQMS Coordinator Ensure that DWQMS Internal Audits are executed according to legislative requirements, DWQMS Standard requirements and the requirements of this procedure. Lead DWQMS Internal Audits (or designate alternate Lead Auditor) according to requirements set forth in the DWQMS Standard and the Audit Plan. Compile audit findings for presentation to Top Management as an input to Management Review. Internal Auditors Complete audits of designated work areas according to the Audit Plan and/or the Lead Auditor’s instruction. Document audit findings and forward to the Lead Auditor for compilation. Create non-conformance reports as required. Technical Experts Provide specific knowledge or expertise to the audit team and act as a resource for the audit team. All Municipal Works Staff Truthfully answer all auditors’ questions and work together with the auditing teams to ensure audits are effective. 5.0 PROCEDURE 5.1 Identification and Appointment of Auditors and Audit Teams 5.1.1 Top Management is responsible for approving internal auditors. The DWQMS Coordinator may provide input to the internal auditor selection process. Internal auditors can include Municipal Works Department staff, other City staff, representatives from other municipalities, or external consultants. Internal auditors must meet the minimum competency requirements as outlined in Section 5.1.2. 5.1.2 Internal Auditors are selected according to the following minimum competency requirements: Internal Auditors must possess an understanding of both the requirements and the intent of the DWQMS Standard; Internal Auditors must receive appropriate Internal Auditor training or comparable training, Internal Auditors should have a good knowledge of the drinking-water system operation and of drinking water quality requirements; Internal Auditors must be familiar with the Department of Municipal Works’ DWQMS auditing procedures and protocols. 5.1.3 Internal Audit Teams are appointed and must remain impartial and objective regarding the area to be audited and may not audit their own work (i.e. area of responsibility) at any time. Page 332 of 732 DWQMS Internal Auditing MW -ES-DWS-PRO-015-001 This document is CONTROLLED unless otherwise noted. Rev 9 Page 4 of 8 DO NOT PHOTOCOPY 5.1.4 For each element, members of the Internal Audit Team shall be assigned the roles of Element Lead Auditor, Recorder and Observer (optional). These roles shall for each element, unless outside consultants are retained to perform the audit. In this case, the consultant shall organize their audit team. 5.2 Audit Scheduling 5.2.1 Audit schedules are developed by the DWQMS Coordinator in consultation with the Lead Auditor. Audits are scheduled based on the relevance and importance of the element or process to be audited, as well as on previous internal and external audit results. Audit performed by consultants, shall be arranged with the DWQMS Coordinator. 5.2.2 Elements with higher risk factors, or elements in which issues have been identified in past audits, may be scheduled at a higher frequency than those that are “low-risk” or in which issues have not been identified. 5.2.3 The DWQMS must be audited in its entirety once every 12 months (i.e., all elements must be audited). All DWQMS system processes, Water Standard Operating Procedures and/or field activities that fall under the scope of the DWQMS must be audited at least once every five years. The DWQMS Coordinator is responsible for ensuring that this requirement is met. 5.2.4 As part of the Management Review process, Top Management reviews the audit program on an annual basis and suggests potential continual improvement initiatives. 5.2.5 Top Management is responsible for providing the resources and employee time to support DWQMS internal audits. The DWQMS Coordinator shall ensure that records and procedures to support internal audits are developed and readily available. 5.3 Auditors’ Sources of Information Internal Auditors can use many sources of information as tools to guide their audits, including the DWQMS Standard, the City’s DWQMS auditing procedure and protocols, system-level and operational procedures relating to the area to be audited, audit checklists and results from previous related audits. 5.4 Auditors’ Conduct During an Audit The Audit Team must show due diligence when conducting an audit and adhere to the principles of Ethical Conduct, Fair Presentation, Due Professional Care, Independence, Evidence-based Approach. 5.5 The Audit Process The audit process is illustrated in Figure 5-1 and is described in detail in Sections 5.6 to 5.12. Page 333 of 732 DWQMS Internal Auditing MW -ES-DWS-PRO-015-001 This document is CONTROLLED unless otherwise noted. Rev 9 Page 5 of 8 DO NOT PHOTOCOPY Figure 5-1: Internal Audit Process Initiate Audit (5.6) Conduct Document Review (5.7) Prepare for On-Site Audit Activities (5.8) Conduct On-Site Audit Activities (5.9) Prepare, Approve & Distribute Audit Report (5.10) Complete Audit (5.11) Conduct Audit Follow-Up (5.12) 5.6 Initiate the Audit 5.6.1 The DWQMS Coordinator appoints, or acts as, Lead Auditor for each audit. If the audit is being performed by a consultant, they will act as lead. 5.6.2 The DWQMS Coordinator initiates the Audit Plan by identifying and documenting the objectives, scope and criteria for the audit. This is completed with assistance from the Lead Auditor. In the event a consultant is performing the audit, the consultant shall create the audit plan. 5.6.3 The feasibility of the audit is determined by the DWQMS Coordinator with assistance from the Lead Auditor. In determining audit feasibility, such factors as the availability of records, adequate access to staff, adequate time and adequate resources must be considered. Where the audit is not feasible, an alternative audit schedule shall be proposed. 5.6.4 The Audit Team is selected by the DWQMS Coordinator with assistance from the Lead Auditor. Auditors are selected based on their adherence to minimum criteria (as defined in Section 5.1.2) and on their ability to remain impartial and objective in conducting their assigned audit(s). 5.6.5 As a component of the Audit Plan, the DWQMS Coordinator develops the DWQMS Internal Audit Schedule, and will check the availability of staff who shall be interviewed during the audit. 5.6.6 The Internal Audit Schedule is circulated to the auditee(s) and to the Audit Team in advance of the internal audit. Within the Schedule, DWQMS elements and/or processes are assigned to individual auditors or audit teams. Page 334 of 732 DWQMS Internal Auditing MW -ES-DWS-PRO-015-001 This document is CONTROLLED unless otherwise noted. Rev 9 Page 6 of 8 DO NOT PHOTOCOPY 5.7 Conduct Document Review Each scheduled Internal Auditor conducts a review of relevant documentation prior to initiating their on-site audit with the auditee. The purpose of the document review is to determine the conformance of the documented system with DWQMS Standard requirements. The documentation to be reviewed should be scoped to the processes and/or elements that the Internal Auditor is scheduled to audit. The overall document review process is managed and overseen by the Lead Auditor. 5.8 Prepare for the On-site Audit Activities 5.8.1 The Lead Auditor finalizes the Audit Plan, taking into account any relevant findings from the Document Review. The Audit Plan is used to facilitate scheduling and coordination of the audit activities. 5.8.2 Where the Document Review has identified a specific area of concern, the Lead Auditor highlights these concerns with the Auditor(s) assigned to the affected element or process and specifies any enhanced audit tasks in the Audit Plan. 5.8.3 Internal Auditors should use the relevant sections of the DWQMS Internal Audit Checklist (MW-ES-DWS-FRM-015-001) to record their audit findings. The Audit Team may wish to create additional tools to assist them in carrying out the DWQMS internal audits such as audit sampling plans, forms, etc. 5.8.4 The Lead Auditor gathers information regarding any pertinent health and safety considerations that auditors may encounter during their assigned audits. The Lead Auditor ensures that Auditors receive any required safety training to ensure their safety in completing the audits. 5.8.5 The Lead Auditor is responsible for coordinating the acquisition of any required personal protective equipment for auditors if the auditee is providing the equipment. 5.9 Conduct On-site Audit Activities 5.9.1 The completion of an Opening Meeting is optional and, where required, is to be coordinated by the DWQMS Coordinator. The Lead Auditor chairs the opening meeting. 5.9.2 The Audit Team confers periodically throughout the audit to exchange information, assess audit progress, and to reassign work between Audit Team members as needed. Auditors record their observations on the DWQMS Internal Audit Checklist (MW-ES- DWS-FRM-015-001). During the audit, the Lead Auditor periodically communicates the progress of the audit and any concerns to the DWQMS Coordinator. 5.9.3 Guides and observers may accompany Audit Team members. They must not influence or interfere with audit interviews or processes. The need for a guide will be determined by the Lead Auditor. 5.9.4 Audit evidence is collected by appropriate sampling and is verified and documented. Only information that is verifiable can be considered as audit evidence. Page 335 of 732 DWQMS Internal Auditing MW -ES-DWS-PRO-015-001 This document is CONTROLLED unless otherwise noted. Rev 9 Page 7 of 8 DO NOT PHOTOCOPY 5.9.5 Audit evidence is evaluated against the audit criteria to generate the audit findings. Audit findings can indicate either conformity or nonconformity with audit criteria. 5.9.6 The Audit Team meets prior to the closing meeting to review the audit findings and any other appropriate information collected during the audit, to formulate audit conclusions, to prepare recommendations, and to discuss audit follow-up action items including discussion of opportunities for improvement. 5.9.7 The completion of a Closing Meeting is optional and, where required, is to be coordinated by the DWQMS Coordinator. Items discussed at the closing meeting include audit findings, audit conclusions, and agreement on timeframes for auditees to present any required corrective or preventive action plans. Recommendations for improvement should also be presented, if applicable, although recommendations are not binding. 5.10 Prepare, Approve and Distribute the Audit Report 5.10.1 The Lead Auditor prepares the audit report with assistance from the Audit Team. The audit report provides a complete, accurate, concise and clear record of the audit and includes the audit objectives, scope, identification of the Audit Team and auditees, dates and places where the on-site audit activities were conducted, audit criteria, audit findings and audit conclusions. 5.10.2 The Lead Auditor assembles completed DWQMS Preventive and Corrective Action Requests (MW-ES-DWS-FRM-017-001). These are included with the final Audit Report. (Refer to Section 5.12.1.) 5.10.3 The audit report must be issued within a predetermined time period. The Audit Report is reviewed and approved by the DWQMS Coordinator. 5.11 Complete the Audit 5.11.1 The audit is considered “complete” when all activities described in the Audit Plan have been carried out and the approved audit report has been distributed. 5.12 Conduct Audit Follow-Up 5.12.1 Audit conclusions may indicate the need for corrective, preventive or improvement actions. Each Internal Auditor is responsible for documenting any non-conformances and/or potential non-conformances identified during his/her audit using the DWQMS Preventive and Corrective Action Request (MW-ES-DWS-FRM-017-001). 5.12.2 The DWQMS Coordinator, in consultation with Departmental Managers, identifies persons responsible for implementing the corrective or preventive actions as required and completing the associated form as per DWQMS Preventive and Corrective Action (MW-ES-DWS-PRO-017-001). 5.12.3 The DWQMS Coordinator monitors the status of corrective and preventive actions. The completion and effectiveness of corrective and preventive actions is verified by the Lead Auditor or an Audit Team delegate. Depending on the risk associated with the identified nonconformance, the DWQMS Coordinator may wish to complete a second verification. Page 336 of 732 DWQMS Internal Auditing MW -ES-DWS-PRO-015-001 This document is CONTROLLED unless otherwise noted. Rev 9 Page 8 of 8 DO NOT PHOTOCOPY 5.12.4 Upon completion of scheduled internal audits, the DWQMS Coordinator (or designate) reviews audit findings and compiles the information for presentation to Top Management. Audit findings must be considered in future relevant audits. 5.12.5 Top Management reviews the results of internal audits as an input to Management Review. Refer to DWQMS Management Review (MW-ES-DWS-PRO-016-001). Where required for any outstanding corrective or preventive actions, Top Management assists in providing resolution, or may delegate resolution actions to appropriate staff. 6.0 ASSOCIATED DOCUMENTS DWQMS Internal Audit Checklist: MW -ES-DWS-FRM-015-001 DWQMS Management Review: MW -ES-DWS-PRO-016-001 DWQMS Preventive and Corrective Action: MW -ES-DWS-PRO-017-001 DWQMS Preventive and Corrective Action Request: MW -ES-DWS-FRM-017-001 7.0 REVISION HISTORY Revision No.: 9 Date of Last Revision: July 2017 Last Approval Date: December 2017 Reason for Change(s): No longer need to reference archived Approved Internal Auditor Form Summary of Change(s): Removed phrasing referencing archived form Page 337 of 732 DWQMS Management Review MW -ES -DWS-PRO-016-001 This document is CONTROLLED unless otherwise noted. Rev 7 Page 1 of 5 DO NOT PHOTOCOPY 1.0 PURPOSE The purpose of this procedure is to document the process for planning, executing and documenting DWQMS Management Reviews , including provision of feedback to the Operating Authority and reporting of review results to the Owner. 2.0 SCOPE This procedure is to be followed by Top Management of the City of Niagara Falls’ Operating Authority. 3.0 DEFINITIONS Non-Conformance Non-fulfillment of a requirement of a management system or a City procedure. Corrective Action Action to eliminate the cause of a detected non-conformance. DWQMS Drinking Water Quality Management System. Management Review Review by Top Management of various indicators to assess the performance, continuing suitability, adequacy and effectiveness of the DWQMS. Owner Legal or beneficial owner of the DWS. For the City of Niagara Falls, the Owner is represented by the Mayor and Council, with the Chief Administrative Officer as an Owner Representative. Preventive Action Action to eliminate the cause of a potential non-conformance. Record Document stating results achieved or evidence of action taken. Top Management Person(s) at the highest management level within the Operating Authority that makes decisions regarding the DWQMS and recommendations to the Owner regarding the DWS. For the City of Niagara Falls, Top Management is defined as the Director of Municipal Works. Title: DWQMS Management Review Document #: MW-ES-DWS-PRO-016-001 Created by: James Sticca Status of Document: Final Approved by: Geoff Holman Issue/ Revision Date: May 2017 Start of Next Review Period: As Required Revision #: 7 No. of Pages: 5 Page 338 of 732 DWQMS Management Review MW -ES -DWS-PRO-016-001 This document is CONTROLLED unless otherwise noted. Rev 7 Page 2 of 5 DO NOT PHOTOCOPY 4.0 RESPONSIBILITIES Owner Consider DWQMS Management Review results in determination of resource requirements for the drinking-water system. Top Management Complete a DWQMS Management Review at least once annually, ensuring that the Review aligns with requirements of the DWQMS Standard and of this procedure. Identify deficiencies and develop action items to address deficiencies. Retain records of completed Management Reviews that include decisions, action items, personnel delegated to action items, and timelines for resolution implementations. Report results of Management Reviews to the Owner, including identified deficiencies, decis ions and action items. DWQMS Coordinator Coordinate and schedule Management Reviews and ensure that they are completed at least once annually. Develop any procedures or forms required for the completion & recording of the Management Review. Gather and organize data related to required Management Review inputs. Present data to Top Management as part of Management Review activity. Assist Top Management in the execution of the annual Management Review. Follow up on deficiencies identified during Management Review and ensure that action items are completed and documented. 5.0 PROCEDURE 5.1 Purpose of the DWQMS Management Review The purpose of the DWQMS Management Review is to evaluate the continuing suitability, adequacy and effectiveness of the City’s DWQMS and to identify any areas where improvement is required. The Management Review process ensures that all levels of the organizational structure (i.e., Owner, Top Management and Operating Authority) are kept informed and aware of DWQMS and DWS performance. 5.2 Scheduling of and Preparation for Management Review 5.2.1 DWQMS Management Review meetings are held at least once every twelve months. Management Review Meetings should be conducted upon completion of the City’s annual DWQMS Internal Audit and prior to the City’s next scheduled third-party audit by the Accreditation Body. 5.2.2 The DWQMS Management Review can be conducted as one meeting, or can be split into several smaller meetings over the course of the year. Regardless of selected meeting style (i.e., one or several), all required review inputs and agenda items must be addressed over the course of the year. Page 339 of 732 DWQMS Management Review MW -ES -DWS-PRO-016-001 This document is CONTROLLED unless otherwise noted. Rev 7 Page 3 of 5 DO NOT PHOTOCOPY 5.2.3 The DWQMS Coordinator is responsible for scheduling and coordinating the DWQMS Management Review. The DWQMS Coordinator attends Management Review meetings as a facilitator, presenting the required information to Top Management for review and answering questions concerning the information presented. 5.2.4 Other City staff may be invited to assist in presenting information to the Management Review Team, or in reviewing the information presented, where they offer additional expertise or insight regarding the subject matter. The DWQMS Coordinator should confer with a Top Management Representative prior to inviting any additional presenters to the Management Review. 5.2.5 Additional Reviewers may be invited to participate in Management Reviews as necessary and at the discretion of Top Management. 5.2.6 Prior to the Management Review Meeting, the DWQMS Coordinator issues a meeting agenda to all participants. The DWQMS Management Review Meeting Agenda/Checklist (MW-ES-DWS-FRM -016-001) is used as a template for development of the agenda and includes minimum requirements for a DWQMS Management Review. Staff should confer with the DWQMS Coordinator if additional discussion items are to be added to the meeting agenda. (Refer to Section 5.3.2 below.) 5.3 Required Inputs to Management Review 5.3.1 Inputs to DWQMS Management Review must include (but are not limited to): a. Incidents of regulatory non-com pliance; b. Incidents of adverse drinking-water tests; c. Deviations from critical control point limits and response actions; d. Efficacy of the risk assessment process; e. Internal and third-party audit reports; f. Results of emergency response testing; g. Operational performance; h. Raw water supply and drinking-water quality trends; i. Follow-up on action items from previous management reviews; j. Status of management action items identified between management reviews; k. Changes that could affect the Quality Management System; l. Consumer feedback (i.e., internal & external communications) m. Resources needed to maintain the Quality Management System; n. Results of DWQMS Infrastructure Review; o. Operational Plan currency, content & updates; p. Staff suggestions. 5.3.2 The DWQMS Coordinator is responsible for compiling all required input data for the Management Review. Any additional discussion items (i.e., over and above items (a) – (p) above) should be explicitly added to the Management Review Agenda prior to distribution. Page 340 of 732 DWQMS Management Review MW -ES -DWS-PRO-016-001 This document is CONTROLLED unless otherwise noted. Rev 7 Page 4 of 5 DO NOT PHOTOCOPY 5.4 Required Outputs of Management Review 5.4.1 Top Management reviews all information presented and makes recommendations for improvement of the DWQMS. These recommendations must include, at minimum: a. Identified deficiencies of the DWQMS and supporting documentation and/or processes; b. Action items to address identified deficiencies; c. Person(s) delegated to complete action items; d. Timeframes for completion of action items. Recommendations should be included for existing, unresolved deficiencies identified in past Management Review meetings, as well as for any new deficiencies identified in the current Management Review. 5.4.2 DWQMS Management Review outputs are documented and retained as proof of completion of the review. The DWQMS Coordinator (or designate) is responsible for preparing minutes of Management Review Meetings using DWQMS Management Review Meeting Minutes Template (MW-ES-DWS-FRM -016-002). Minutes should be circulated to Top Management within three weeks of completion of the Management Review meeting. 5.5 Documentation and Follow -Up of Identified Deficiencies 5.5.1 The DWQMS Coordinator is responsible for ensuring that deficiencies identified in Management Review meetings are documented as non-conformances where required. This should be completed as per DWQMS Preventive and Corrective Action (MW-ES- DWS-PRO-017-001). 5.6 Communication of Management Review Results to the Owner 5.6.1 Management Review outcomes must be communicated to the Owner. This task can be completed by Top Management. This communication may be achieved in one of several ways: - Circulation of Management Review meeting minutes; - Preparation of Information Reports for Community Services Committee; - Presentations at Community Services Committee; - Presentations & Reports to Council. 6.0 ASSOCIATED DOCUMENTS DWQMS Management Review Meeting Agenda/Checklist: MW -ES-DWS-FRM-016-001 DWQMS Management Review Meeting Minutes Template: MW -ES-DWS-FRM-016-002 DWQMS Preventive and Corrective Action: MW -ES-DWS-PRO-017-001 Page 341 of 732 DWQMS Management Review MW -ES -DWS-PRO-016-001 This document is CONTROLLED unless otherwise noted. Rev 7 Page 5 of 5 DO NOT PHOTOCOPY 7.0 REVISION HISTORY Revision No.: 7 Date of Last Revision: May 31 2017 Last Approval Date: May 31 2017 Reason for Change(s): N/A Summary of Change(s): N/A Page 342 of 732 DWQMS Preventive & Corrective Action MW -ES-DWS-PRO-017-001 This document is CONTROLLED unless otherwise noted. Rev 6 Page 1 of 4 DO NOT PHOTOCOPY 1.0 PURPOSE The purpose of this procedure is to document the process to ensure effective resolution of DWQMS nonconformances. This process includes root cause analysis, identification and implementation of preventive / corrective actions, and verification of their effectiveness. 2.0 SCOPE This procedure applies to all drinking-water-related operations at the City of Niagara Falls. This procedure may apply to staff outside of the City’s Municipal Works Department, depending on their level of involvement with the drinking-water system or related processes. The scope of this procedure does not include the reporting of Adverse Water Quality Incidents (AWQIs); processes for reporting of AWQIs are detailed in Adverse Water Quality Incident Reporting (MW-ES-DWS-SOP-012-001). 3.0 DEFINITIONS Audit Independent, objective review and examination of documentation and operations to ensure continued compliance with a predetermined standard of operations. Non-Conformance Non-fulfillment of a requirement of a management system, a City procedure or a regulatory requirement. Corrective Action Action to eliminate the cause of a detected non-conformance. Document Any written procedure or form pertaining to the drinking-water system that is deemed to be important to the functioning of the drinking-water system. DWQMS Drinking Water Quality Management System. Preventive Action Action to eliminate the cause of a potential non-conformance. Record Document stating results achieved or evidence of action taken. Root Cause Analysis Step by step investigation that leads to the discovery of a non- conformance’s first root cause with the purpose to determine what can be done to solve or prevent it from happening again. Corrective Action Request (CAR) Form used to document non-conformances and Corrective Action Plans. Preventive Action Request (PAR) Form used to document Preventive Action Plans. Title: DWQMS Preventive and Corrective Action Document # MW-ES-DWS-PRO-017-001 Created by: James Sticca Status of Document: Final Approved by: Geoff Holman Issue/ Revision Date: July 2016 Start of Next Review Period: As Required Revision #: 6 No. of Pages 4 Page 343 of 732 DWQMS Preventive & Corrective Action MW -ES-DWS-PRO-017-001 This document is CONTROLLED unless otherwise noted. Rev 6 Page 2 of 4 DO NOT PHOTOCOPY 4.0 RESPONSIBILITIES Top Management Provide resources for the preventive & corrective action process including staff, training and time allocation. DWQMS Coordinator Document non-conformance and Preventive & Corrective Action Plan as DWQMS Preventive Action Request Forms (MW-ES- DWS-FRM-017-001) and/ or. DWQMS Corrective Action Request Forms (MW-ES-DWS-FRM-017-002) Verify effectiveness of preventive & corrective actions. Approve and close DWQMS Preventive Action Request Forms (MW-ES-DWS-FRM-017-001) and/ or. DWQMS Corrective Action Request Forms (MW-ES-DWS-FRM-017-002) Report on the status of non-conformances, preventive and corrective actions at Management Review meetings. Create and review corrective action plans. Departmental Supervisors Document non-conformance and Preventive & Corrective Action Plan as DWQMS Preventive Action Request Forms (MW-ES- DWS-FRM-017-001) and/ or. DWQMS Corrective Action Request Forms (MW-ES-DWS-FRM-017-002) All Staff Identify DWQMS non-conformances. Report identified DWQMS non-conformances to Supervisor. 5.0 PROCEDURE 5.1 Authority All Water Operations Staff have the authority to report identified DWQMS non-conformances to their immediate Supervisors. 5.2 Identification of Non-Conformances Actual or potential DWQMS nonconformances are identified through the following means: (a) DWQMS internal and Accreditation Body audits, (b) Communication (internal or external), (c) Monitoring and measurement of DWQMS Performance, (d) DWQMS Management Reviews, (e) Employee suggestions, (f) Owner (Council) Communications. 5.3 Preventive and Corrective Action Procedure 5.3.1 A nonconformance is identified by a City of Niagara Falls employee and reported to his or her immediate Supervisor. Page 344 of 732 DWQMS Preventive & Corrective Action MW -ES-DWS-PRO-017-001 This document is CONTROLLED unless otherwise noted. Rev 6 Page 3 of 4 DO NOT PHOTOCOPY 5.3.2 The non-conformance and Preventive & Corrective Action Plan is documented on a DWQMS Preventive Action Request Forms (MW-ES-DWS-FRM-017-001) and/ or. DWQMS Corrective Action Request Forms (MW-ES-DWS-FRM-017-002) by the immediate Supervisor with assistance from the DWQMS Coordinator. Additional staff may be asked to participate in the documentation of the non-conformance, specifically in the Root Cause Analysis (RCA) process. A RCA should utilize staff’s knowledge while preventing their biases from controlling the direction of the investigation. In some cases, a root cause and subsequent preventive and corrective actions may be systematic and therefore should be applied across the entire system or organization. Items to be documented on this form include: PAR / CAR# Issued to Issued by Date Issued Required Due Date Source of PAR/ CAR Related DWQMS Element Subject of Preventive/Corrective Action Root Cause Preventive & Corrective Action Plan 5.3.3 The immediate Supervisor and the DWQMS Coordinator will designate appropriate Water Operations Staff to implement the preventive & corrective actions. 5.3.4 The Preventive & Corrective Action Plan is reviewed and approved by the Director of Municipal Works or Environmental Services Manager, depending on the scope of the non-conformance. The reviewer must ensure the following: Root cause has been properly identified, The proposed preventive and corrective actions are commensurate with the nonconformance, The required preventive and corrective actions have been assigned to the appropriate parties. 5.3.5 After the preventive or corrective action has been implemented, the DWQMS Coordinator verifies the effectiveness of the action taken. On the DWQMS Preventive Action Request Forms (MW-ES-DWS-FRM-017-001) and/ or. DWQMS Corrective Action Request Forms (MW-ES-DWS-FRM-017-002), the DWQMS Coordinator indicates the method used to verify the implementation of the preventive and corrective actions and the outcome of the verification activity. The DWQMS Coordinator signs the DWQMS Preventive Action Request Forms (MW-ES-DWS-FRM-017-001) and/ or. DWQMS Corrective Action Request Forms (MW-ES-DWS-FRM-017-002)to indicate that it has been verified. 5.3.6 The DWQMS Coordinator approves and closes out the DWQMS Preventive Action Request Forms (MW-ES-DWS-FRM-017-001) and/ or. DWQMS Corrective Action Request Forms (MW-ES-DWS-FRM-017-002. 5.3.7 Completed and approved DWQMS Preventive Action Request Forms (MW-ES-DWS- FRM-017-001) and/ or. DWQMS Corrective Action Request Forms (MW-ES-DWS- FRM-017-002)are retained by the DWQMS Coordinator as per the DWQMS Record Control Matrix (MW-ES-DWS-LM-003-001). Page 345 of 732 DWQMS Preventive & Corrective Action MW -ES-DWS-PRO-017-001 This document is CONTROLLED unless otherwise noted. Rev 6 Page 4 of 4 DO NOT PHOTOCOPY 5.4 Status of Non-Conformances The DWQMS Coordinator reports on the status of non-conformances, preventive & corrective actions at annual DWQMS Management Review Meetings as per DWQMS Management Review (MW-ES-DWS-PRO-016-001). 6.0 ASSOCIATED DOCUMENTS DWQMS Management Review: MW -ES-DWS-PRO-016-001 DWQMS Preventive Action Request: MW-ES-DWS-FRM-017-001 DWQMS Corrective Action Request: MW -ES-DWS-FRM-017-002 DWQMS Record Control Matrix: MW -ES-DWS-LM-003-001 Adverse Water Quality Incident Reporting: MW -ES-DWS-SOP-012-001 7.0 REVISION HISTORY Revision No.: 6 Date of Last Revision: July 2016 Last Approval Date: July 2016 Reason for Change(s): N/A Summary of Change(s): N/A Page 346 of 732 DWQMS Risk Assessment Matrix MW-ES-DWS-FRM-004-001 Date of Assessment: 30-Oct-18 DWQMS Risk Assessment Threshold = 18 #Process Category Description of Process Likelihood (1-5)Consequence(1-5)Detectability(1-5)Assessed Risk (L x C x D = 1 - 125)1 Upstream Transmission (Region) Upstream Water Quality from NF WTP Inadequate disinfection Biological contamination of water Residual chlorine sampling 2x/wk Region monitors WTP effluent and reports data to City on weekly basis (chlorine residuals, turbidity, etc.) 2 5 2 20 No - Regional control O. Reg. 169, O. Reg. 170 Microbiological Sampling - Weekly Sampling (MW-ES- DWS-SOP-012-003) Second connection through Decew (McLeod Rd) - completion in 2011 2 Upstream Transmission (Region) Upstream Water Quality from NF WTP Inadequate chlorine residual Biological contamination of water Residual chlorine sampling 2x/wk Chlorine booster stations (West of QEW only) w/ continual analyzer (SCADA) Regional procedures (reference) - includes trending & monitoring Regional emergency response 2 4 1 8 No - Regional control O. Reg. 169, O. Reg. 170 Microbiological Sampling - Weekly Sampling (MW-ES- DWS-SOP-012-003) 3 Upstream Transmission (Region) Upstream Water Quality from Lundy's Lane elevated tank Inadequate chlorine residual Biological contamination of water Residual chlorine sampling 2x/wk Regional procedures (reference) - includes trending & monitoring 2 4 2 16 No - Regional control O. Reg. 169, O. Reg. 170 Microbiological Sampling - Weekly Sampling (MW-ES- DWS-SOP-012-003) 4 Upstream Transmission (Region) Upstream Water Quality from Kent Ave. reservoir Inadequate chlorine residual Biological contamination of water Residual chlorine sampling 2x/wk Chlorine booster station w/ continual analyzer (SCADA) Regional procedures (reference) - includes trending & monitoring 2 3 1 6 No - Regional control O. Reg. 169, O. Reg. 170 Microbiological Sampling - Weekly Sampling (MW-ES- DWS-SOP-012-003) 5 Upstream Transmission (Region) Upstream Water from NF WTP through discharge headers Break in all 3 discharge headers Insufficient supply of consumable water Redundancy in mains makes this event highly unlikely 1 5 1 5 No -Watermain Break Repair (MW- ES-DWS-SOP-011-001) Second connection through Decew (McLeod Rd) - completion in 2011 6 Upstream Transmission (Region) Upstream Water from NF WTP through discharge headers Break in all 3 discharge headers Insufficient supply of water - fire flows Redundancy in mains makes this event highly unlikely 1 5 1 5 No -Watermain Break Repair (MW- ES-DWS-SOP-011-001) Second connection through Decew (McLeod Rd) - completion in 2011 7 Upstream Transmission (Region) Upstream Water from NF WTP through discharge headers Break in one discharge header Insufficient supply of consumable water Interconnections installed in system to reduce effects of main breaks 2 4 1 8 No -Watermain Break Repair (MW- ES-DWS-SOP-011-001) 8 Upstream Transmission (Region) Upstream Water from NF WTP through discharge headers Break in one discharge header Insufficient supply of water - fire flows Hotels fitted with fire suppression systems Interconnections installed in system to reduce effects of main breaks 2 4 1 8 No -Watermain Break Repair (MW- ES-DWS-SOP-011-001) 9 Upstream Transmission (Region) Upstream Water from NF WTP through discharge headers Deterioration of City infrastructure due to high pressures Deterioration of City distribution watermains - increased potential for breaks Monitoring of pressures No PRVs in City Building Code requirement for PRV in homes exceeding 80psi (developer) 5 2 1 10 No Building Code PRV requirements; System Pressure < 100psi Watermain Break Repair (MW- ES-DWS-SOP-011-001) Install PRVs in City Hazardous Event Recognize Element or Process Step Control Risk Evaluation Assess Potential Hazard Potential Additional Controls Critical Control Limits (can be qualitative or quantitative; use appropriate units) CCP? Yes or No Current Available Control Measures Relevant Procedures This form is CONTROLLED unless otherwise noted. DO NOT PHOTOCOPY Page 1 of 5Page 347 of 732 DWQMS Risk Assessment Matrix MW-ES-DWS-FRM-004-001 Date of Assessment: 30-Oct-18 DWQMS Risk Assessment Threshold = 18 #Process Category Description of Process Likelihood (1-5)Consequence(1-5)Detectability(1-5)Assessed Risk (L x C x D = 1 - 125)Hazardous Event Recognize Element or Process Step Control Risk Evaluation Assess Potential Hazard Potential Additional Controls Critical Control Limits (can be qualitative or quantitative; use appropriate units) CCP? Yes or No Current Available Control Measures Relevant Procedures 10 Upstream Storage (Region) Stored Water - Reservoirs (Kent Ave) Animal Intrusion / Sabotage Biological/chemical contamination or physical damage Regional controls include locked fencing and hatches at site, locked building with electronic keyed entry, monitoring of keyed entry. Region conducts weekly inspection of site. 1 4 2 8 No - Regional control -Microbiological Sampling - Weekly Sampling (MW-ES- DWS-SOP-012-003) 11 Upstream Storage (Region) Stored Water - Elevated Tank (Lundy's Lane) Animal Intrusion / Sabotage Biological/chemical contamination or physical damage Regional controls include locked fencing at site, locked building with electronic keyed entry, monitoring of keyed entry. Region conducts weekly inspection of site. 1 4 2 8 No - Regional control -Microbiological Sampling - Weekly Sampling (MW-ES- DWS-SOP-012-003) 12 Upstream Transmission (Region) New watermain construction Contamination of water Biological/chemical contamination AWWA C-651-05 Disinfecting watermains 2 4 1 8 No - Regional control -Microbiological Sampling - Weekly Sampling (MW-ES- DWS-SOP-012-003) Chlorine Residual Sampling (MW-ES-DWS-SOP-012-004) Suspected Backflow or Cross Connection (MW-ES-DWS- SOP-014-002) 13 Upstream Transmission (Region) Repairs of appurtenances and watermain Contamination of water Biological/chemical contamination AWWA C-651-05 Disinfecting watermains 2 4 2 16 No - Regional control -Microbiological Sampling - Weekly Sampling (MW-ES- DWS-SOP-012-003) Chlorine Residual Sampling (MW-ES-DWS-SOP-012-004) Suspected Backflow or Cross Connection (MW-ES-DWS- SOP-014-002) 14 Distribution (City)Watermain - distribution, infrastructure General physical failure of watermains due to aging, deterioration (assume more than one feed) Insufficient supply (all purposes) Watermain replacement program. Watermain break procedures in place. Valve-turning Cathodic protection in place. Majority of watermains are back-fed. 5 2 1 10 No -Watermain Break Repair (MW- ES-DWS-SOP-011-001) In 2015/16 the City and Region to join in pilot water loss study - - this one hold while the Region updates their MSP 15 Distribution (City)Watermain - distribution, infrastructure Physical failure of North St. or Portage Rd. watermain due to aging, deterioration (service to GNGH), failure of Queen St or Ontario Ave (Dialysis unit) Insufficient supply (all purposes) Watermain replacement program. Double-feed (one from North and one from Portage for GHGN, Ontario and Queen for Dialysis unit). Watermain break procedures in place. 2 2 1 4 No -Watermain Break Repair (MW- ES-DWS-SOP-011-001) GNGH has developed a "No Water Plan": use of bottled water, "bath-in-a-bag" will be used. GNGH has a working arrangement with other area hospitals to provide additional supplies if needed. This form is CONTROLLED unless otherwise noted. DO NOT PHOTOCOPY Page 2 of 5Page 348 of 732 DWQMS Risk Assessment Matrix MW-ES-DWS-FRM-004-001 Date of Assessment: 30-Oct-18 DWQMS Risk Assessment Threshold = 18 #Process Category Description of Process Likelihood (1-5)Consequence(1-5)Detectability(1-5)Assessed Risk (L x C x D = 1 - 125)Hazardous Event Recognize Element or Process Step Control Risk Evaluation Assess Potential Hazard Potential Additional Controls Critical Control Limits (can be qualitative or quantitative; use appropriate units) CCP? Yes or No Current Available Control Measures Relevant Procedures 16 Distribution (City)Watermain - distribution, infrastructure Biological contamination occurring during repair or maintenance Biological contamination of water Disinfection procedures Sampling & flushing programs 3 3 2 18 Yes O. Reg. 169, O. Reg. 170 Watermain Break Repair (MW- ES-DWS-SOP-011-001) MW- ES-DWS-SOP-011-033 - Microbiological Sampling - Main Break Site 17 Distribution (City)Watermain - distribution, infrastructure Biological contamination during normal operations - i.e. biofilms Biological contamination of water Sampling & flushing programs 1 3 2 6 Yes O. Reg. 169, O. Reg. 170 Microbiological Sampling - Weekly Sampling (MW-ES- DWS-SOP-012-003) 18 Distribution (City)Watermain - commissioning of new watermains Contamination of water - new connections to distribution system Biological contamination of water Superchlorination procedures. Special provisions in City's Master Contract Document. 1 5 1 5 Yes O. Reg. 169, O. Reg. 170 Adverse Water Quality Incident Reporting (MW-ES- DWS-SOP-012-001 - ) 19 Distribution (City)Watermain - distribution, infrastructure General chemical/physical contamination - i.e. iron, manganese, turbidity, THM, etc. Chemical contamination of water Quarterly THM sampling program. High turnover of water (however, some dead spots in system other than dead ends). 1 3 4 12 No O. Reg. 169, O. Reg. 170 Microbiological Sampling - Weekly Sampling (MW-ES- DWS-SOP-012-003) Hydrant - Inspection, Flushing & Repair (MW-ES-DWS-SOP- 011-014) Review THM sampling locations to ensure that samples continue to be representative of challenging conditions. 20 Distribution (City)Watermain - distribution, infrastructure Lead contamination (chemical) Chemical contamination of water Lead sampling program & procedure. 1 3 1 3 No -Lead Sampling (MW-ES-DWS- SOP-012-005) 21 Distribution (City)Watermain - distribution, infrastructure Geological fault resulting in watermain break(s) Insufficient supply (all purposes) None.1 4 2 8 No -Watermain Break Repair (MW- ES-DWS-SOP-011-001) 22 Distribution (City)Cross-connections & backflows from industrial, agricultural or multi-storey residential service/ commercial Cross-connections and/or backflows in City distribution system Biological or chemical cross-contamination of water Building Code 2006 Section A - 7.6.2.4 (9) lists users requiring backflow prevention; includes hospitals, mortuaries, laboratories, etc. 3 5 5 75 Yes O. Reg. 169, O. Reg. 170 Suspected Backflow or Cross Connection (MW-ES-DWS- SOP-014-002) Backflow Prevention Bylaw to be instituted - Action Plan under development. 23 Distribution (City)Cross-connections & backflows from home service Cross-connections and/or backflows from private services Biological or chemical cross-contamination of water Private services not covered in Building Code. City requires backflow preventers on residential hose bibs. 3 3 4 36 Yes -Suspected Backflow or Cross Connection (MW-ES-DWS- SOP-014-002) Backflow Prevention Bylaw to be instituted - Action Plan under development. 24 Distribution (City)Dead ends Stagnant water - low chlorine residuals, bacterial regrowth Biological/chemical contamination of water Annual flushing of hydrants and dead ends. 3 3 2 18 Yes O. Reg. 169, O. Reg. 170 Hydrant - Inspection, Flushing & Repair (MW-ES-DWS-SOP- 011-014) Increase frequency of flushing programs. 25 Distribution (City)Water delivery system - Water Station - City- owned hauling station (Stanley Ave., Service Centre) Failure of Back-Flow Prevention devices Biological or chemical contamination of water Annual inspection of backflow prevention devices. 1 3 4 12 Yes -Suspected Backflow or Cross Connection (MW-ES-DWS- SOP-014-002) Backflow Prevention Bylaw to be instituted - Action Plan under development. This form is CONTROLLED unless otherwise noted. DO NOT PHOTOCOPY Page 3 of 5Page 349 of 732 DWQMS Risk Assessment Matrix MW-ES-DWS-FRM-004-001 Date of Assessment: 30-Oct-18 DWQMS Risk Assessment Threshold = 18 #Process Category Description of Process Likelihood (1-5)Consequence(1-5)Detectability(1-5)Assessed Risk (L x C x D = 1 - 125)Hazardous Event Recognize Element or Process Step Control Risk Evaluation Assess Potential Hazard Potential Additional Controls Critical Control Limits (can be qualitative or quantitative; use appropriate units) CCP? Yes or No Current Available Control Measures Relevant Procedures 26 Distribution (City)Fire hydrant performance Malfunction of hydrants (freezing etc.) Inability to fight fires Annual hydrant flushing & inspection with bagging of defective hydrants and notification to Fire Department. Check for frozen hydrants (1x/a). 4 2 2 16 No -Hydrant - Inspection, Flushing & Repair (MW-ES-DWS-SOP- 011-014) Hydrant - Thawing Frozen Hydrants (MW-ES-DWS-SOP- 0011-016) Hydrant - Painting (MW-ES- DWS-SOP-011-015) Winter Inspection Procedure - Black Ring Hydrants (MW-ES- DWS-SOP-011-012 27 Distribution (City)Customer linkages - fire sprinkler systems and/or boiler systems Cross-contamination from private sprinkler systems and/or boiler systems Biological or chemical contamination of water Single check valves on sprinkler system are untestable devices Plumbing Code requires inspection. 3 4 4 48 Yes O. Reg. 169, O. Reg. 170 Microbiological Sampling - Weekly Sampling (MW-ES- DWS-SOP-012-003) Chlorine Residual Sampling (MW-ES-DWS-SOP-012-004) Suspected Backflow or Cross Connection (MW-ES-DWS- SOP-014-002) Backflow Prevention Bylaw to be instituted - under discussion. 28 Distribution (Private)Water delivery system - Unauthorized consumption Uncontrolled connections to water system Biological or chemical contamination of water By pass inspection program reviewed the meters within properties with water meter 1" and greater. 2 3 2 12 Yes O. Reg. 169, O. Reg. 170 Microbiological Sampling - Weekly Sampling (MW-ES- DWS-SOP-012-003) Chlorine Residual Sampling (MW-ES-DWS-SOP-012-004) Suspected Backflow or Cross Connection (MW-ES-DWS- SOP-014-002) Backflow Prevention Bylaw to be instituted - under discussion. Could include inspection as part of backflow program. 29 Distribution (Private - downstream) Customer elements - customer system issues Lead in private service systems (pipes, welds) Chemical contamination of water (lead) Estimated 240 lead services in City based on card index (old information - accuracy debatable). Letters sent to homeowners. Lab testing (results greatly below exceedance levels) 3 1 1 3 No -Lead Sampling (MW-ES-DWS- SOP-012-005) Investigate provincial programs. 30 Distribution (Private - downstream) Fire hydrant performance (privately-owned) Back-flow through fire hydrant due to unauthorized connection Biological or chemical contamination of water Water Use By law in place (#2016- 108) 3 4 2 24 Yes Fire Code Microbiological Sampling: Weekly Sampling (MW_ES- DWS-SOP-012-003) Chlorine Residual Sampling (MW-ES- DWS-SOP-012-004) Potential training of private landowners re: fire hydrant maintenance. Potential to inspect private hydrants for fee. This form is CONTROLLED unless otherwise noted. DO NOT PHOTOCOPY Page 4 of 5Page 350 of 732 DWQMS Risk Assessment Matrix MW-ES-DWS-FRM-004-001 Date of Assessment: 30-Oct-18 DWQMS Risk Assessment Threshold = 18 #Process Category Description of Process Likelihood (1-5)Consequence(1-5)Detectability(1-5)Assessed Risk (L x C x D = 1 - 125)Hazardous Event Recognize Element or Process Step Control Risk Evaluation Assess Potential Hazard Potential Additional Controls Critical Control Limits (can be qualitative or quantitative; use appropriate units) CCP? Yes or No Current Available Control Measures Relevant Procedures 31 Distribution Water Quality in system increase in summer temperatures causing water temperature to increase and chlorine residuals to decrease more rapidly low chlorine residual leads to biological contamination weekly sampling and monitoring, City to join watertrax and share data with Region 2 5 1 10 Yes O. Reg. 169, O. Reg. 170 Microbiological Sampling - Weekly Sampling (MW-ES- DWS-SOP-012-003) Chlorine Residual Sampling (MW-ES-DWS-SOP-012-004) Potential to increase sampling and testing if required. 32 Distribution Watermain - distribution, infrastructure Contamination of water due to vandalism or terrorist activities Biological/chemical contamination Direct access to water system is under Regional control and sites are locked. 2 5 5 50 No - Regional control -Microbiological Sampling - Weekly Sampling (MW-ES- DWS-SOP-012-003) Chlorine Residual Sampling (MW-ES-DWS-SOP-012-004) Suspected Backflow or Cross Connection (MW-ES-DWS- SOP-014-002) Emergency Response Training 33 Distribution Extreme sustained temperature (hot and cold) Main breaks due to drought or frozen main/ water services loss of service to residents Temporary servicing as per Ontario Watermain Disinfection Procedure 4 4 1 16 Yes -Watermain Break Repair (MW- ES-DWS-SOP-011-001), Ontario Watermain Disinfection Procedure, frozen water service policy 34 Distribution (City)Water Surcharge Flooding due to heavy rain/run off loss of service to residents, contamination Temporary servicing as per Ontario Watermain Disinfection Procedure 2 4 1 8 No City of Niagara Falls Emergency Plan 35 Distribution (City)Compromised Infrastructure Forest Fires causing interference to water system infrastructure loss of service to residents, contamination Temporary servicing as per Ontario Watermain Disinfection Procedure 1 5 1 5 No City of Niagara Falls Emergency Plan 36 Distribution (City)Loss/Damage of Infrastructure Tornado causing loss or damage to infrastructure loss of service to residents, contamination Temporary servicing as per Ontario Watermain Disinfection Procedure 1 5 1 5 No City of Niagara Falls Emergency Plan This form is CONTROLLED unless otherwise noted. DO NOT PHOTOCOPY Page 5 of 5Page 351 of 732 Watermain Break Repair MW -ES-DWS-SOP-011-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 1 of 5 DO NOT PHOTOCOPY 1.0 PURPOSE To repair a broken water main, avoid further damage to property by water escaping from ruptured main and restore normal conditions within the distribution system. 2.0 SCOPE This procedure applies to all Environmental Services staff associated with the task of Watermain Break Repair. 3.0 DEFINITIONS Special Case Contamination Evident or suspected contamination of sewage or chemicals (for example petroleum products, liquids of abnormal colour, odor etc.) in the water distribution system 4.0 RESPONSIBILITIES Backhoe Operator Operate backhoe with attachments Assists crew in the manual repair and maintenance of, and installations to, the City’s infrastructure. Assist with set up/ clean up of job site and traffic control. Checks all digs for utility lines and assists with shoring protection. Cleans disinfects and undertakes preventative maintenance and minor repairs to backhoe. Lead Hand Directs crew activities in emergency situations in the absence of a Supervisor. Submits records and drawings indicating the type of maintenance and or repairs. Responsible for proper set up of required traffic control at work sites to ensure public and worker safety according to City traffic plans, Ministry of Labour and Ministry of Transportation. Responsible for ensuring Ministry of the Environment guidelines are followed by all employees on the job site. Using locating equipment locate and mark as needed watermains, valves, water services, sewer laterals and any other municipally owned infrastructure. **NOTE the duty of locating can also be done by the Environmental Services Locator Title: Watermain Break Repair Document #: MW-ES-DWS-SOP-011-001 Created by: Jessica Blanchard Status of Document: Final Approved by: James Sticca Issue/ Revision Date: October 2018 Start of Next Review Period: As Needed Revision #: 8 No. of Pages: 5 Page 352 of 732 Watermain Break Repair MW -ES-DWS-SOP-011-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 2 of 5 DO NOT PHOTOCOPY Underground Service Operator Repair, replace, install, maintain and operate the municipal watermains, valves and hydrants. Assist with proper traffic control. Undertake water quality and chlorine residual sampling. Make minor and maintenance repairs to equipment. Ensure equipment is properly disinfected. Environmental Services Supervisor Direct crew activities as needed. Place Watermain Break Report into daily activity binder once complete. Ensure Ministry of Labour and Ministry of Transportation guidelines and regulations are followed. Ensure Public Health is called if the main breaks meet their notification criteria. Ensure required equipment and resources are available as needed. 5.0 PROCEDURE PLEASE NOTE: If at any time while performing the procedures outlined below, a special case contamination is suspected, refer immediately to Special Case Contamination document MW- ES-DWS-SOP-014-005. 5.1. Ensure that General Work (MW-ES-DWS-SOP-011-028) procedure is followed. - Lead Hand Responsible 5.2 Ensure Equipment and Tool Disinfection (MW-ES-DWS-SOP-011-032) procedure is followed. -Lead Hand Responsible 5.3 Determine which main valves will isolate the defective section and determine the size of the watermain. -Lead Hand or USO Responsible 5.4 If it is difficult to determine the exact location of the main break use leak detection equipment or contractor to locate break. - Lead Hand Responsible 5.5 Where practical verbal notification will be given to property owners that the water is being shut off to make the repair. No notification will be given after 10pm in residential areas. - USO or Backhoe Operator Responsible 5.6 Notify the Fire Department and Service Centre of the section of watermain to be shut down and the number and location of the effected hydrants. - Lead Hand Responsible 5.7 Close required valves to cut the water supply to the broken section of main. - Lead Hand or USO Responsible Page 353 of 732 Watermain Break Repair MW -ES-DWS-SOP-011-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 3 of 5 DO NOT PHOTOCOPY 5.8 Operate valves slowly to avoid further damage to the water system. - Lead Hand or USO Responsible 5.9 Confirm areas to be excavated. - Lead Hand Responsible 5.10 Confirm that all Utility Companies have provided locates or clearances. - Lead Hand Responsible 5.11 Locate other water services within the area of the main break. - Lead Hand or Environmental Services Locator Responsible 5.12 Excavate to the watermain and locate the break. Refer to Excavation Procedure (MW-ES- DWS-SOP-011-040). - All Responsible 5.13 Exercise care to avoid unnecessary damage to streets and property. - Backhoe Operator Responsible 5.14 Clear away all debris and clay/dirt from the leak. - USO Responsible 5.15 Disinfect all tools, equipment and materials that may come in contact with the water supply in accordance with Equipment and Tool Disinfection (MW-ES-DWS-SOP-011-032) Procedure. - USO Responsible 5.16 Thoroughly clean off the section of the main where the leak exists, then spray with 1-5% sodium chloride solution. - USO Responsible 5.16 OIC to determine Category of main break (Category 1 or Category 2) and ensure this is indicated on the Operators Log sheet. Ensure appropriate sampling and disinfection procedures are followed based on main break category – as outlined in the MOECC 2016 version of “Watermain Disinfection Procedure” - USO Responsible ***This individual (OIC) must possess at least a Class I WD Licence to determine the main break category, as per O. Reg. 128/04, s. 25 (5)*** 5.17 Repair leak using most appropriate method. Depending on the extent of the break use either a repair clamp or remove the broken section of the watermain and replace with a section of new watermain and connect with the appropriate sleeves. - USO Responsible 5.18 Slowly turn on the main valve with downstream hydrant port open. - Lead Hand or USO Responsible 5.19 Ensure that all air has been blown out of the repaired main through hydrant. If no hydrant is available, request affected property owners to open internal service. - Lead Hand or USO Responsible 5.20 Let the water run until it appears clear. Page 354 of 732 Watermain Break Repair MW -ES-DWS-SOP-011-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 4 of 5 DO NOT PHOTOCOPY 5.21 Follow Chlorine Residual Sampling (MW-ES-DWS-SOP-012-004) in conjunction with MOECC Watermain Disinfection Procedure 2016, and test water at the hydrant or service for chlorine residual. - Lead Hand or USO Responsible 5.22 If chlorine residual does not meet minimum Ontario Drinking Water Regulation Standards, continue to flush watermain until disinfection is restored. - Lead Hand or USO Responsible 5.23 Turn off hydrant by slowly closing the hydrant gate valve and visually check leaks. - Lead Hand or USO Responsible 5.24 Open all remaining valves that were closed to facilitate repair. - Lead Hand or USO Responsible 5.25 Shut down hydrants and replace hydrant cap. - Lead Hand or USO Responsible 5.26 Notify Service Centre that watermain is back in service and request that they notify the Fire Department. - Lead Hand Responsible 5.27 Backfill excavation. Refer to Excavation Procedure (MW-ES-DWS-SOP-011-040). - Backhoe Operator Responsible 5.28 Complete the Watermain Break Report form and indicate the names of the employees that complete the work. - Lead Hand Responsible 5.29 During winter months, arrange for black ring hydrants to be pumped, confirm that the hydrant has drained. - Lead Hand or USO Responsible 5.30 Follow Flushing the Repaired Watermain (MW-ES-DWS-SOP-011-002) and Microbiological Sampling – Main Break Site (MW-ES-DWS-SOP-011-033) procedures after break is repaired. - Lead Hand or USO Responsible 5.31 Record main break information from Watermain Break Report into Operational Log Book, Environmental Services Office. - Environmental Services Supervisor 6.0 ASSOCIATED DOCUMENTS MW -ES-DWS-SOP-014-005 Special Case Contamination MW -ES-DWS-SOP-011-002 Flushing the Repaired Watermain MW -ES-DWS-SOP-011-033 Microbiological Sampling – Main Break Site MW -ES-DWS-SOP-011-040 Excavation Procedure MW -ES-DWS-SOP-012-004 Chlorine Residual MW -ES-DWS-SOP-011-028 General Work MW -ES-DWS-SOP-011-032 Equipment and Tool Disinfection MOECC Watermain Disinfection Procedure 2016 Page 355 of 732 Watermain Break Repair MW -ES-DWS-SOP-011-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 5 of 5 DO NOT PHOTOCOPY MOECC O. Reg. 128/04 7.0 REVISION HISTORY Revision No.: 7 Date of Last Revision: October 2018 Last Approval Date: October 2018 Reason for Change(s): To ensure OIC possesses a Class I WD licence at a minimum if they are determining main break Category (as per O. Reg. 128/04 Summary of Change(s): Additional Associated Document Page 356 of 732 Winter Inspection Procedure - Black Ring Hydrants MW -ES-DWS-SOP-011-012 This is a CONTROLLED document unless otherwise noted Rev 6 Page 1 of 2 DO NOT PHOTOCOPY 1.0 PURPOSE To ensure that hydrants are not frozen and are available for fire fighting and emergency use. 2.0 SCOPE This procedure applies to all Environmental Services staff associated with the task of Winter Inspection Procedure - Black Ring Hydrants. 3.0 DEFINITIONS N/A 4.0 RESPONSIBILITIES Environmental Services Supervisor or Environmental Services Manager Ensure person performing the inspection is properly trained to do so. Ensure proper equipment is available for use. All Who Perform This Task Submits records and drawings indicating the type of maintenance and or repairs performed. Responsible for proper set up of required traffic control at work site. Ensure equipment is properly disinfected. 5.0 PROCEDURE This task is completed by a single Environmental Services Staff member, thus, there is no delegation of duties. 5.1 Disinfect all tools, equipment, and parts that may come into contact with the potable water supply according to Equipment and Tool Disinfection (MW -ES-DWS-SOP-011-032) or the most recent version of the AWWA Standard C651 prior to commencing the work. 5.2 Ensure that General Work Procedures are followed (MW-ES-DWS-SOP-011-028). 5.3 Before leaving the Service Centre, ensure that hydrant pump is in working order. 5.4 Upon arrival at the Black ring hydrant, ensure hydrant is closed by tightening the operating nut. Title: Winter Inspection Procedure – Black Ring Hydrants Document #: MW-ES-DWS-SOP-011-012 Created by: Jessica Blanchard Status of Document: Final Approved by: Mike Pullano Issue/ Revision Date: September 2018 Start of Next Review Period: As Needed Revision #: 6 No. of Pages: 2 Page 357 of 732 Winter Inspection Procedure - Black Ring Hydrants MW -ES-DWS-SOP-011-012 This is a CONTROLLED document unless otherwise noted Rev 6 Page 2 of 2 DO NOT PHOTOCOPY 5.5 Remove all of the pumper nozzle caps, checking threading and re -greasing, if necessary. 5.6 Retrieve hydrant pump from truck and insert pump hose into open port. 5.7 Insert hose into the open port and drop hose to bottom of hydrant to check for water or ice. Ensure the string attached to plumb is secured for retrieval. 5.8 Remove hose. If more than 12 inches (300 mm) of water is at the bottom, proceed with pumping out water. If hydrant is frozen, follow Thawing Frozen Hydrants MW-ES-DWS-SOP-011-016. 5.9 Start pump and pump out the water. 5.10 When all the water has been pumped out, extract the hose and put pump back in truck. 5.11 Install pumper nozzle cap back onto open port. 5.12 Record proper information on Hydrant Maintenance Form. 5.13 Complete Work Order. 6.0 ASSOCIATED DOCUMENTS $ General Work Procedures (MW -ES-DWS-SOP-011-028) $ Equipment and Tool Disinfection (MW -ES-DWS-SOP-011-032) $ Thawing Frozen Hydrants (MW -ES-DWS-SOP-011-016) 7.0 REVISION HISTORY Revision No.: 6 Date of Last Revision: September 2018 Last Approval Date: September 2018 Reason for Change(s): General review, AWWA document clarification Summary of Change(s): To ensure proper version of AWWA C651 Standard is followed Page 358 of 732 Hydrant- Inspection, Flushing and Repairs MW -ES-DWS-011-014 This document is CONTROLLED unless otherwise noted. Rev 6 Page 1 of 3 DO NOT PHOTOCOPY 1.0 PURPOSE To ensure that hydrants are in good working order, flush sections of the water distribution system through hydrants to maintain water quality, to clear up water after a repair or corrective work has been completed on a watermain. 2.0 SCOPE This procedure applies to all Environmental Services staff associated with the task of Hydrant - Inspection, Flushing, and Repairs. 3.0 DEFINITIONS Storz Cap/ Steamer Cap A cap located on the front of a hydrant. The Storz or Steamer Cap is the largest of the three caps on a hydrant. 4.0 RESPONSIBILITIES Environmental Services Supervisor or Environmental Services Manager Ensure person flushing hydrants is properly trained to do so. Ensure proper equipment is available for use. Check with other department to see if flushed water can be used. All Who Perform This Task Submits records and drawings indicating the type of maintenance and or repairs performed. Responsible for proper set up of required traffic control at work site. Undertake chlorine residual sampling. Ensure equipment is properly disinfected. Ensure water flushed from hydrants does not cause any damage to property. Repair, replace, maintain and operate the municipal valves and hydrants. Check with Supervisor regarding any other City department who may want to use flushed water for a purpose other than consumption. Title: Hydrant – Inspection, Flushing and Repairs Document #: MW-ES-DWS-SOP-011-014 Created by: Jessica Blanchard Status of Document: Final Approved by: Mike Pullano Issue/ Revision Date: September 2018 Start of Next Review Period: As Needed Revision #: 6 No. of Pages: 3 Page 359 of 732 Hydrant- Inspection, Flushing and Repairs MW -ES-DWS-011-014 This document is CONTROLLED unless otherwise noted. Rev 6 Page 2 of 3 DO NOT PHOTOCOPY 5.0 PROCEDURE This task is completed by a single Environmental Services Staff member, thus, there is no delegation of duties. 5.1 Disinfect all tools, equipment, and parts that may come into contact with the potable water supply according to Equipment and Tool Disinfection (MW-ES-DWS-SOP-011-032) or the most recent version of the AWWA Standard C651 prior to commencing the work. 5.2 Prior to leaving Municipal Service Centre, discuss with Supervisor if other departments will be using flushed water for their daily activities. This could include; street sweeper or hydrovac truck, if another department is going to be using the water, ensure a backflow prevention device is used at each hydrant hook up. 5.3 Ensure that General Work (MW-ES-DWS-SOP-011-028) procedures are followed. 5.4 Ensure that the operating nut (main hydrant valve) is closed in the “off” position before removing port caps. (If hydrant has Storz or Steamer cap, check to ensure that it is tightened before opening hydrant.) 5.5 Visually check the hydrant barrel for cracks. 5.6 Install hydrant valve on hydrant side port. Install secondary control valve and attach fire hose and diffuser. Exercise care when placing the hose, to avoid water damage to property. Whenever possible, direct flushing water away from traffic, pedestrians, and private property. 5.7 Install pressure gauge to the other hydrant side port. 5.8 Close hydrant valve. Open pressure release valve on pressure gauge. 5.9 Open hydrant slowly, turning the operating nut in a counter-clockwise direction. Record the number of turns it takes to open the hydrant on the Hydrant Maintenance Form. (Do not stand directly in front of any of the hydrants ports while opening the hydrant. 5.10 Once the air has been expelled from the hydrant, close the pressure release valve on the pressure gauge. Take a static pressure reading and record it on the hydrant report sheet. 5.11 Check hydrant for cracks or leaks at hose outlet, steamer, bonnet, and ground flange. 5.12 Open the hydrant valve. Take a static pressure reading. Record it. It should be noted that the gate valve attached to hydrant or diffuser is not fully opened to ensure that there is no damage objects around the hydrant. 5.13 Flush the water until colour and clarity has returned to normal. 5.14 Measure the chlorine residual as per Chlorine Residual Sampling (MW-ES-DWS-SOP-012- 004). Only take chlorine residual once colour and clarity have returned to normal. This is usually achieved after 5 minutes of flushing. Record your results. If the chlorine residual is less than 0.05 mg/l, inform your supervisor and continue to flush until disinfection as been restored. Page 360 of 732 Hydrant- Inspection, Flushing and Repairs MW -ES-DWS-011-014 This document is CONTROLLED unless otherwise noted. Rev 6 Page 3 of 3 DO NOT PHOTOCOPY 5.15 Once water is clear and appropriate chlorine residuals have been recorded, close the hydrant slowly to prevent water hammer. 5.16 When water stops leaking out of the side port, hydrant is closed. If water continues to drip from the port, water may be leaking into the barrel from the main valve in the hydrant boot. It may be possible to fix this by opening the hydrant a few turns with the port open, then closing the hydrant slowly until the operating nut is fairly tight. If water flow stops, you can continue on with your maintenance. If not, it may be necessary to repeat the procedure. 5.17 Should a problem arise where the hydrant cannot be shut off using the operating nut, close the secondary valve to minimize water loss, which can usually be found directly in front of the hydrant. Notify your supervisor right away, so the supervisor can call the fire department and place the hydrant out of service. Any out of service hydrant should be bagged as such. 5.18 Check to see that the water has drained out of the hydrant if not marked as black ring. If it is marked with a black ring, check to see if water remains in the barrel. If you have a pump on board, pump out hydrant. 5.19 Check all port caps. Grease with acceptable (i.e. food-grade) lubricant, if necessary. 5.20 Replace all port caps. 5.21 Finish filling out the Hydrant Maintenance Report form, then proceed to the next hydrant. 6.0 ASSOCIATED DOCUMENTS MW -ES-DWS-SOP-011-028 - General Work Procedures MW -ES-DWS-FRM-011-001 - Hydrant Maintenance Report Form MW -ES-DWS-LOS-011-001 - Hydrant Flushing Level of Service MW -ES-DWS-SOP-012-004 - Chlorine Residual Sampling 7.0 REVISION HISTORY Revision No.: 6 Date of Last Revision: September 2018 Last Approval Date: September 2018 Reason for Change(s): To include terminology to ensure the most recent version of the AWWA Standard C651 is followed Summary of Change(s): N/A Page 361 of 732 Hydrant Painting MW -ES-DWS-SOP-011-015 This is a CONTROLLED document unless otherwise noted Rev 6 Page 1 of 2 DO NOT PHOTOCOPY Title: Hydrant Painting Document #: MW-ES-DWS-SOP-011-015 Created by: Jessica Blanchard Status of Document: Final Approved by: Mike Pullano Issue/ Revision Date: September 2018 Start of Next Review Period: As Needed Revision #: 6 No. of Pages: 2 1.0 PURPOSE Maintain and restore the appearance of public hydrants in accordance with the Ontario Fire Code. 2.0 SCOPE This procedure applies to all Environmental Services staff associated with the task of Hydrant - Painting. 3.0 DEFINITIONS Storz Cap/ Steamer Cap A cap located on the front of a hydrant. The Storz or Steamer Cap is the largest of the three caps on a hydrant. 4.0 RESPONSIBILITIES Environmental Services Supervisor or Environmental Services Manager Ensure person painting hydrants is properly trained to do so. Ensure proper equipment is available for use. All Who Perform This Task Submit completed work orders. Responsible for proper set up of required traffic control at work site if required. 5.0 PROCEDURE This task is completed by a single Environmental Services Staff member, thus, there is no delegation of duties. 5.1 Ensure General Work Procedures (MW-ES-DWS-SOP-011-028) and WHMIS is followed. 5.2 Proceed on an area by area basis, painting all hydrants in t he given Area Map. 5.3 Chip off any loose paint or rusted areas of the hydrants with scraper. 5.4 Wipe down hydrant with Varsol wetted cloth to remove any dirt or dust. Page 362 of 732 Hydrant Painting MW -ES-DWS-SOP-011-015 This is a CONTROLLED document unless otherwise noted Rev 6 Page 2 of 2 DO NOT PHOTOCOPY 5.5 Paint entire hydrant body red. 5.6 Paint cap and ports the appropriate colour depending on the rated flow capacity of the hydrant as shown in the Hydrant Colour Code chart. Hydrant Class Rated Capacity Colour (US Gallons) Class AA 1,500 GPM or greater Light Blue (5677.5 l/m) Class A 1,000 - 1,499 GPM Green (3785 - 5673.715 l/m) Class B 500 - 999 GPM Orange (1892.5 - 3781.215 l/m) Class C Less than 500 GPM Red (>1892.5 l/m) 5.7 Paint storz connection black. 5.8 After paint is dry, install hydrant ID numbers. 5.9 Complete Work Order. 6.0 ASSOCIATED DOCUMENTS $ MW -ES-DWS-SOP-011-028 - General Work Procedures $ Hydrant Colour Code Chart 7.0 REVISION HISTORY Revision No.: 6 Date of Last Revision: September 2018 Last Approval Date: September 2018 Reason for Change(s): General review, formatting, Summary of Change(s): N/A Page 363 of 732 Hydrants – Thawing Frozen Hydrants MW -ES-DWS-SOP-011-016 This document is CONTROLLED unless otherwise noted. Rev 6 Page 1 of 2 DO NOT PHOTOCOPY 1.0 PURPOSE The purpose of this procedure is to thaw a frozen hydrant to make it available for firefighting and emergency use. 2.0 SCOPE This procedure applies to all Environmental Services staff associated with the task of Hydrants - Thawing Frozen Hydrants. 3.0 DEFINITIONS N/A 4.0 RESPONSIBILITIES Environmental Services Supervisor or Environmental Services Manager Ensure person thawing hydrants is properly trained to do so. Ensure proper equipment is available for use. All Who Perform This Task Submits records and drawings indicating the type of maintenance and or repairs performed. Responsible for proper set up of required traffic control at work site. Ensure equipment is properly disinfected. 5.0 PROCEDURE This task is completed by a single Environmental Services Employee, thus, there is no delegation of duties. 5.1 Disinfect all tools, equipment, and parts that may come into contact with the potable water supply according to Equipment and Tool Disinfection (MW-ES-DWS-SOP-011-032) or the most recent version of the AWWA Standard C651 prior to commencing the work. 5.2 Ensure General Work (MW-ES-DWS-SOP-011-028) Procedures are followed. 5.3 Load truck with steamer system (boiler, stand, and torch head) and jugs of water . Trucks without propane require propane tanks as well. Title: Hydrants – Thawing Frozen Hydrants Document #: MW-ES-DWS-SOP-011-016 Created by: Jessica Blanchard Status of Document: Final Approved by: Mike Pullano Issue/ Revision Date: March 2015 Start of Next Review Period: As Needed Revision #: 6 No. of Pages: 2 Page 364 of 732 Hydrants – Thawing Frozen Hydrants MW -ES-DWS-SOP-011-016 This document is CONTROLLED unless otherwise noted. Rev 6 Page 2 of 2 DO NOT PHOTOCOPY 5.4 Remove cap and determine level of freezing. 5.5 Remove steamer system from truck and place by hydrant. 5.6 Fill steamer with water. Put steamer into stand and add torch. 5.7 Always have pressure gauge visible for monitoring. 5.8 Chip ice away to access hydrant. 5.9 Insert hose into hydrant and try to maintain a seal with rags to capture heat. 5.10 Insert hose further as hydrant begins to thaw. 5.11 Continue procedure until operating nut is moveable. Once operating nut moves, continue process for 5 minutes, remove steamer hose and check hydrant operation. 5.12 Shut hydrant off, and pump hydrant free of water. 5.13 Shut off steamer, let it cool, and drain steamer, before handling. Dismantle unit and put in truck. 5.14 Complete Work Order. 6.0 ASSOCIATED DOCUMENTS General Work (MW -ES-DWS-SOP-011-028) Equipment and Tool Disinfection (MW -ES-DWS-SOP-011-032) 7.0 REVISION HISTORY Revision No.: 6 Date of Last Revision: September 2018 Last Approval Date: September 2018 Reason for Change(s): General review, formatting, ensuring to reference most recent C651 document Summary of Change(s): N/A Page 365 of 732 Microbiological Sampling – Main Break Site – Following Business Day MW -ES-DWS-SOP-011-033 This is a CONTROLLED document unless otherwise noted Rev 7 Page 1 of 3 DO NOT PHOTOCOPY 1.0 PURPOSE To ensure that microbiological samples are collected to verify that the repaired main has been properly disinfected in accordance with AWWA Standard C651. 2.0 SCOPE This procedure applies to all Environmental Services staff associated with the task of Microbiological Sampling - Main Break Site – Following Day. As per the latest version of the AWWA C651-14, microbiological sampling is only required for Category 2 main breaks. 3.0 DEFINITIONS Category 1 Watermain breaks which no evident or suspected contamination due to their nature and circumstance. Category 1 main breaks are circumferential breaks or small leaks where flow (positive pressure) is maintained from the break until an air gap is e stablished. The air gap must be maintained during the repair procedure to preserve the classification as a Category 1. Category 2 Watermain breaks with evident or suspected contamination due to their nature and circumstance. 4.0 RESPONSIBILITIES Environmental Services Supervisor or Environmental Services Manager Ensure person taking samples is properly trained to do so. Give proper Chain of Custody sheet to person taking the samples. Ensure proper sampling bottles are available. All Who Perform This Task Ensure equipment is properly disinfected. Ensure samples are taken in accordance with this procedure. Properly fill out chain of custody sheets. Ensure samples are delivered to lab in accordance with lab delivery protocol. Complete work order if applicable. 5.0 PROCEDURE Title: Microbiological Sampling – Main Break Site – Following Business Day Document #: MW-ES-DWS-SOP-011-033 Created by: Jessica Blanchard Status of Document: Final Approved by: James Sticca Issue/ Revision Date: February 2018 Start of Next Review Period: As Needed Revision #: 7 No. of Pages: 3 Page 366 of 732 Microbiological Sampling – Main Break Site – Following Business Day MW -ES-DWS-SOP-011-033 This is a CONTROLLED document unless otherwise noted Rev 7 Page 2 of 3 DO NOT PHOTOCOPY This task is completed by a single Environmental Services Staff member, thus, there is no delegation of duties. 5.1 Disinfect all tools, equipment, and parts that may come into contact with the potable water supply according to Equipment and Tool Disinfection (MW -ES-DWS-SOP-011-032) or AWWA Standard C651 prior to commencing the work. 5.2 Samples are most often taken from the service connections of nearby residences or businesses. Samples may also be taken from the hydrants, if necessary, or from a sample station. 5.3 A minimum of two (2) samples must be taken. One sample must be taken upstream of the break and one sample must be taken downstream of the break. 5.4 Request permission to enter the premises for the purpose o f microbiological sampling. 5.5 Find clean location to set the sampling bottle down and wash hands. 5.6 Proceed to internal tap with separate hot and cold taps. If the tap is dripping or is in an area used for food preparation, go to another tap if possible. 5.7 Remove the screen or aerator and remove rubber washer. 5.8 Use flame or chlorine solution to disinfect tap. 5.9 Turn on cold water full for at least 2 minutes or more as appropriate to the length of the water service. 5.10 Test chlorine residual Chlorine Residual Sampling (MW -ES-DWS-SOP-012-004). If acceptable 0.05 mg/ litre, take sample. 5.11 Take sample as per Microbiological Sampling Procedure (MW -ES-DWS-SOP-012-003) 5.12 Document on Chain of Custody form and bottle. 5.13 Keep samples cool (target 4 degrees °C) but do not allow the samples to freeze. 5.14 Transport sample to lab. 5.15 Sampler and Technician sign Chain of Custody documentation. 5.16 Pick up clean sample bottles for the following week. 6.0 ASSOCIATED DOCUMENTS $ Equipment and Tool Disinfection (MW -ES-DWS-SOP-011-032) $ Chlorine Residual Sampling (MW -ES-DWS-SOP-012-004) $ Microbiological Sampling Procedure (MW -ES-DWS-SOP-012-003) $ Chain of Custody Form $ Sampling Binder Page 367 of 732 Microbiological Sampling – Main Break Site – Following Business Day MW -ES-DWS-SOP-011-033 This is a CONTROLLED document unless otherwise noted Rev 7 Page 3 of 3 DO NOT PHOTOCOPY 7.0 REVISION HISTORY Revision No.: 7 Date of Last Revision: February 2018 Last Approval Date: February 2018 Reason for Change(s): Revision of AWWA C651 new version of the Watermain Disinfection Standard Summary of Change(s): C-651-14 indicates no sampling is required if the main remained under pressure during the break and an air gap was established and maintained at all time during and after the repair. Page 368 of 732 Adverse Water Quality Incident Reporting MW -ES-DWS-SOP-012-001 This document is CONTROLLED unless otherwise noted. Rev 7 Page 1 of 3 DO NOT PHOTOCOPY Title: Adverse Water Quality Incident Reporting – O. Reg. 170/03 Document #: MW-ES-DWS-SOP-012-001 Created by: Jessica Blanchard Status of Document: Final Approved by: Mike Pullano Issue/ Revision Date: April 2018 Start of Next Review Period: As Needed Revision #: 7 No. of Pages: 3 1.0 PURPOSE To identify the notification procedure and steps to be followed when adverse water quality cond itions are obtained or detected within the City of Niagara Falls distribution system. 2.0 SCOPE This procedure applies to all Environmental Services staff associated with the task of Adverse Water Quality Incident Reporting. 3.0 DEFINITIONS Adverse Chlorine Residual When a result of less than 0.05 mg/L of free chlorine is observed. Adverse Water Quality Incident (AWQI) When a microbiological or chemical perimeter exceeds Provincial standards for a drinking water. 4.0 RESPONSIBILITIES Environmental Services Manager/ Environmental Services Supervisor/ Environmental Services Coordinator Communicate with lab, Ministry of the Environment and Climate Change, Medical Officer of Health, Safe Drinking Water Inspector and the Niagara Falls Water Treatment Plant in the event of an adverse water quality incident. Ensure proper documentation of names and po sition of parties verbally notified as per this procedure. Ensure proper corrective actions have taken place. Ensure corrective actions are communicated to Ministry of the Environment and Climate Change (MOECC), Medical Officer of Health, Safe Drinking Water Inspector and the Niagara Falls Water Treatment Plant. Ensure corrective actions and communications are documented and placed in Adverse Water Sample Binder. Lead Hand/ USO/ Environmental Services Maintainer Ensure tools and equipment are disinfected before use. Ensure general work procedures are followed. Notify Supervisor or Manager if adverse chlorine condition occurs. Resample site as requested by Supervisor. Ensure Chain of Custody forms are filled out properly. Page 369 of 732 Adverse Water Quality Incident Reporting MW -ES-DWS-SOP-012-001 This document is CONTROLLED unless otherwise noted. Rev 7 Page 2 of 3 DO NOT PHOTOCOPY 5.0 PROCEDURE 5.1a) If an adverse chlorine residual is detected during chlorine residual testing the Operator performing the testing must immediately contact an Environmental Services Supervisor or Environmental Services Manager. The Supervisor or Manager will follow thi s procedure starting at step 3. - Staff member who is taking chlorine residual responsible 5.1b) If an adverse water quality incident is reported by the laboratory, the following corrective action must be taken upon notification verbally or by fax from the la boratory. - Environmental Services Supervisor or Environmental Services Coordinator responsible 5.2 Verbally notify the Medical Officer of Health, and record the name of the person that it was reported to. - Environmental Services Supervisor or Environmental Services Coordinator responsible 5.3 Verbally notify the MOECC/Action Spill Centre, and record the name of the person it was reported to. - Environmental Services Supervisor or Environmental Services Coordinator responsible 5.4 A Schedule 16 (Notices of Adverse Test Results and Issue Resolution) must be completed and faxed to the following: i) MOECC/Action Spill Centre ii) Medical Officer of Health Ensure fax confirmation sheet is retained and placed with other documentation. - Environmental Services Supervisor or Environmental Services Coordinator responsible 5.5 When adverse water quality results are detected, the lo cal Drinking Water Inspector will also be informed via email or phone. The Niagara Falls Water Treatment Plant will also be mad e aware of the AWQI via fax. - Environmental Services Supervisor or Environmental Services Coordinator responsible 5.6 In the event of an exceedance of the standards for microbiological parameters, an Environmental Services Supervisor will designate/disp atch certified operator(s) to undertake the following corrective actions or other actions as instructed by the Medical Officer of Health. - Environmental Services Supervisor responsible or Environmental Services Coordinator 5.7 The following field action must take place: If the AWQI is E.Coli or low chlorine residual resampling must take place immediately. For all other parameters, resampling is to take place as soon as reasonably possible. i) Flush the affected watermain until disinfection is restored, minimum 0.20 mg/L. ii) Collect three samples: one from the location at which the AWQI was detected, one from a Page 370 of 732 Adverse Water Quality Incident Reporting MW -ES-DWS-SOP-012-001 This document is CONTROLLED unless otherwise noted. Rev 7 Page 3 of 3 DO NOT PHOTOCOPY location upstream of the original location, and one sample from a location downstream of the original sample. iii) Make sure Chain of Custody form is filled out, making note to check off “re-sample”. iv) Samples are to be taken to the lab, and chain of custody filed in samples binder. v) Three re-samples must again be collected from the locations listed under part ii 24 hours later. - Staff member who is assigned by Environmental Services Supervisor responsible 5.8 Corrective Action must be undertaken until two consecutive acceptable results are obtained. 5.9 Forward written notice to MOECC/MOH within seven (7) days of the resolution of the AWQI. - Environmental Services Supervisor or Environmental Services Coordinator responsible 5.10 File all completed paper work and fax transmission confirmations into Adverse Water Samples Binder located in Environmental Services Office and notify the Niagara Falls Water Treatment Plant that the AWQI has been resolved. - Environmental Services Supervisor or Environmental Services Coordinator responsible 6.0 ASSOCIATED DOCUMENTS $ Drinking Water Emergency Contact List - MW -ES-DWS-LM-014-001 $ Reporting Adverse Drinking Water Quality Test Results contact reference document – MW - ES-DWS-LM-012-001 $ Schedule 16 (Notices of Adverse Test Results and Issue Resolution) DWS O. Reg. 170/03 $ Chain of Custody Procedures $ Lab Result Form $ Adverse Water Sample Binder 7.0 REVISION HISTORY Revision No.: 7 Date of Last Revision: April 2018 Last Approval Date: April 2018 Reason for Change(s): Notification procedure addition; Staff and agency title adjustments. Summary of Change(s): Addition of Niagara Falls WTP – to be advised of AWQI and resolution via fax; Change DWQMS Coordinator title to Environmental Services Coordinator throughout document; Adjust MOE to proper title of MOECC throughout document. Page 371 of 732 Microbiological Sampling – Weekly Sampling MW -ES-DWS-SOP-012-003 This document is CONTROLLED unless otherwise noted. Rev 7 Page 1 of 3 DO NOT PHOTOCOPY Title: Microbiological Sampling – Weekly Sampling Document #: MW-ES-DWS-SOP-012-003 Created by: Jessica Blanchard Status of Document: Final Approved by: Mike Pullano Issue/ Revision Date: October 2018 Start of Next Review Period: As Needed Revision #: 7 No. of Pages: 3 1.0 PURPOSE Weekly microbiological sampling, required by the MOE is undertaken at 24 locations in the City. (See attached map, AMicrobiological Sampling Locations@.) The locations are divided into 4 sections and one duplicate sample is taken at a random location. Testing is done on a rotational basis by section. 2.0 SCOPE This procedure applies to all Environmental Services staff associated with the task of Microbiological Sampling - Weekly Sampling. 3.0 DEFINITIONS N/A 4.0 RESPONSIBILITIES Environmental Services Supervisor or Environmental Services Coordinator Ensure person taking samples is properly trained to do so. Give proper Chain of Custody sheet to person taking the samples. Ensure proper sampling bottles are available All Who Perform This Task Ensure equipment is properly disinfected. Ensure samples are taken in accordance with this procedure. Properly fill out chain of custody sheets. Ensure samples are delivered to lab in accordance with lab delivery protocol. Complete work order if applicable 5.0 GENERAL Weekly microbiological sampling require d by the MOE is undertaken at 24 locations in the City. (See map, Microbiological Sampling Locations MW-ES-DWS-VIS-012-001, MW-ES-DWS-VIS- 012-002, MW-ES-DWS-VIS-012-003, MW-ES-DWS-VIS-012-004 located in the front of the samples binder). The locations are divided into 4 sections and one duplicate sample is taken at a random location. Testing is done on a rotational basis by section. Tools required include a colorimeter, channel locks, cooler, ice, BBQ lighter, spray bottle with1- 5% concentrated sodium hypochlorite sol ution, water sample bottle indicating sample location. Page 372 of 732 Microbiological Sampling – Weekly Sampling MW -ES-DWS-SOP-012-003 This document is CONTROLLED unless otherwise noted. Rev 7 Page 2 of 3 DO NOT PHOTOCOPY 6.0 PROCEDURE This task is completed by a single Environmental Services Employee, thus, there is no delegation of duties. 6.1 Disinfect all tools, equipment, and parts that may come into contact with the potable water supply according to Equipment and Tool Disinfection (MW -ES-DWS-SOP-011-032) or the most recent version of the AWWA Standard C651 prior to commencing the work. 6.2 Request permission to enter the premises for the purpose of microbiological sampling. 6.3 Find clean location to set the sampling bottle down and wash hands. 6.4 Proceed to internal tap with separate hot and cold taps (if available). If the tap is dripping or is in an area used for food preparation, go to another tap if possible. 6.5 Remove the screen or aerator and remove rubber washer. 6.6 Use flame or chlorine solution to disinfect tap. 6.7 Turn on cold water full for at least 2 minutes or more as appropriate to the length of the water service. 6.8 Test chlorine residual, as per Chlorine Residual Sampling Procedure (MW -ES-DWS-SOP-012- 004). If acceptable at 0.05 mg/litre or greater, continue with sampling procedure. 6.9 Remove lid of sampling bottle with finger tips, avoiding contact with security ring. 6.10 If security ring seal is already broken, discard bottle and use another. 6.11 Slow cold water tap to more than trickle, place bottle under flow. 6.12 Hold lid in a manner that it only comes in contact with the atmosphere and nothing else. 6.13 Fill bottle up to fill line and cap bottle. 6.14 Return tap to previous state, by reattaching the screen/aerator and washers. 6.15 Document on Chain of Custody form and bottle. 6.16 Keep samples cool (target 4 degrees C) but do not allow the samples to freeze. 6.17 Transport sample to lab. 6.18 Sampler and Technician sign Chain of Custody documentation. 6.19 Pickup clean sample bottles for the following week. Page 373 of 732 Microbiological Sampling – Weekly Sampling MW -ES-DWS-SOP-012-003 This document is CONTROLLED unless otherwise noted. Rev 7 Page 3 of 3 DO NOT PHOTOCOPY 7.0 ASSOCIATED DOCUMENTS $ Microbiological Sampling Locations Group A: MW -ES-DWS-VIS-012-001 $ Microbiological Sampling Locations Group B: MW -ES-DWS-VIS-012-002 $ Microbiological Sampling Locations Group C: MW -ES-DWS-VIS-012-003 $ Microbiological Sampling Locations Group D: MW -ES-DWS-VIS-012-004 $ Microbiological Sampling Calendar: MW -ES-DWS-VIS-012-005 $ Chlorine Residual Sampling Procedure (MW -ES-DWS-SOP-012-004) $ Chain of Custody Form – Microbiological Sampling $ Sampling Binder 8.0 REVISION HISTORY Revision No.: 7 Date of Last Revision: October 2018 Last Approval Date: October 2018 Reason for Change(s): Formatting, general review, addition of sampling locations weekly due to growing population of the City Summary of Change(s): N/A Page 374 of 732 Chlorine Residual Sampling MW -ES-DWS-SOP-012-004 This document is CONTROLLED unless otherwise noted. Rev 6 Page 1 of 3 DO NOT PHOTOCOPY Title: Chlorine Residual Sampling Document # MW-ES-DWS-SOP-012-004 Created by: Jessica Blanchard Status of Document: Final Approved by: Mike Pullano Issue/ Revision Date: October 2018 Start of Next Review Period: As Needed Revision #: 6 No. of Pages 3 1.0 PURPOSE To obtain uncontaminated samples from the City of Niagara Falls distribution system and sample this water for a chlorine residual. 2.0 SCOPE This procedure applies to all Environmental Services staff associated with the tas k of Chlorine Residual Sampling. 3.0 DEFINITIONS N/A 4.0 RESPONSIBILITIES Environmental Services Supervisor or Environmental Services Coordinator Ensure person taking samples is properly trained to do so. Give proper Chain of Custody sheet to person taking the samples. Ensure proper sampling bottles are available All Who Perform This Task Ensure equipment is properly disinfected. Ensure samples are taken in accordance with this procedure. Properly fill out chain of custody sheets. Ensure samples are delivered to lab in accordance with lab delivery protocol. Complete work order if applicable 5.0 PROCEDURE This task is completed by a single Environmental Services Employee, thus, there is no delegation of duties. Disinfect all tools, equipment, and parts that may come into contact with the potable water supply according to Equipment and Tool Disinfection (MW-ES-DWS-SOP-011-032) or the most recent version of the AWWA Standard C651 prior to commencing the work. 5.1 Before leaving ensure chlorine testing kit has sample cells and pillow pouches. 5.2 Request permission to enter the premises for the purpose of taking chlorine residual sample. Page 375 of 732 Chlorine Residual Sampling MW -ES-DWS-SOP-012-004 This document is CONTROLLED unless otherwise noted. Rev 6 Page 2 of 3 DO NOT PHOTOCOPY 5.3 Clean hands prior to sampling. 5.4 Remove aerator from tap. 5.5 Flush tap to ensure a sample representative of the water in the distribution system. 5.6 Turn on colorimeter. 5.7 Fill first sample cell to 10mL line and cap. (The blank) Wipe off any excess water from outside of the sample cell. 5.8 Remove meter cap and place blank sample in with diamond mark facing the keypad. Fit meter cap to cover the cell. 5.9 Press Zero/ Scroll (blue button). Display will show A_ _ _ _@ then A0.00". Remove blank from cell holder. And discard water. 5.10 Fill a second sample cell to the 10mL line. 5.11 Add DPD Free Chlorine Powder pillow pouch to sample cell. 5.12 Cap sample cell and shake gently for 20 seconds. Wipe off any excess water from outside of the sample cell. 5.13 Place sample cell in colorimeter and cover with instrument cap. Ensuring diamond on sample cell is facing the keypad. 5.14 Press Enter/ Read (green button) 5.15 Record results in chlorine residual sheet, if results are under 0.05mg/L call Supervisor immediately. 5.16 Discard water from second sample cell, and risen. 5.17 Ensure water is turned off, aerator is replaced if required and excess water is cleaned. 5.18 Upon return to water office, plan recorded sample sheet in chlorine residual binder. 6.0 ASSOCIATED DOCUMENTS $ Chlorine Residual Binder $ Chain of Custody Page 376 of 732 CHLORINE RESIDUAL SAMPLING MW -ES-DWS-SOP-012-005 This document is CONTROLLED unless otherwise noted. Rev 6 Page 3 of 3 DO NOT PHOTOCOPY 7.0 REVISION HISTORY Revision No.: 6 Date of Last Revision: October 2018 Last Approval Date: October 2018 Reason for Change(s): Formatting, general review Summary of Change(s): N/A Page 377 of 732 Lead Sampling MW -ES-DWS-SOP-012-005 This document is CONTROLLED unless otherwise noted. Rev 6 Page 1 of 3 DO NOT PHOTOCOPY 1.0 PURPOSE To complete sampling and testing for lead in accordance with the requirements of Schedule 15.1 of O. Reg. 170/03, Municipal Drinking Water Licence and Drinking Water Works Permit as amended. 2.0 SCOPE This procedure applies to all Environmental Services staff associated with the task of DWS Lead Sampling and Testing. 3.0 DEFINITIONS N/A 4.0 RESPONSIBILITIES Environmental Services Supervisor or Environmental Services Coordinator Ensure person taking samples is properly trained to do so. Give proper Chain of Custody sheet to person taking the samples. Ensure proper sampling bottles are available. Ensure staff has appropriate tools and equipment. All Who Perform This Task Ensure equipment is properly disinfected. Ensure samples are taken in accordance with this procedure. Properly fill out chain of custody sheets. Ensure samples are delivered to lab in accordance with lab delivery protocol. Complete work order if applicable 5.0 PROCEDURE (Residential and Non-Residential Sampling and Testing) This task is completed by a single Environmental Services Employee, thus, there is no delegation of duties. 5.1 Disinfect all tools, equipment, and parts that may come into contact with the potable water supply according to Equipment and Tool Disinfection (MW-ES-DWS-SOP-011-032) or the most recent version of the AWWA Standard C651 prior to commencing the work. Title: Lead Sampling Document #: MW-ES-DWS-SOP-012-005 Created by: Jessica Blanchard Status of Document: Final Approved by: Mike Pullano Issue/ Revision Date: April 2018 Start of Next Review Period: As Needed Revision #: 6 No. of Pages: 3 Page 378 of 732 Lead Sampling MW -ES-DWS-SOP-012-005 This document is CONTROLLED unless otherwise noted. Rev 6 Page 2 of 3 DO NOT PHOTOCOPY 5.2 Calibrate pH meter as per Calibration of Portable pH Meters (MW-ES-DWS-SOP-013- 002) 5.3 Samples are to be taken from a home kitchen tap - or another tap commonly used for consumption purposes. 5.4 Aerators are not to be removed from taps for sampling. If there is a filter or treatment device on the tap, it must be bypassed without removing it to sample. If bypassing is not possible, you must sample from another tap that is commonly used for consumption. If every tap used for consumption has a treatment device on it, and none can be bypassed, the kitchen tap must be used for sampling, and the device must be removed. 5.5 Flush the cold water tap for 5 minutes and then turn it off. 5.6 Ensure the plumbing system is not used for at least 30 minutes and not more than 35 minutes before sample collection begins. This means that water can not be used at all in the sample location during this procedure. 5.7 Turn the tap on at a normal flow rate. During testing, do not turn the water off at any time until after the pH test. 5.8 First water that comes out must be collected for the first one-litre sample. 5.9 Collect the second one-litre sample after the first has been taken. 5.10 Immediately after the second sample has been collected, collect a sample of water for pH testing. (Use a pH meter that measures to at least two digits.) Record pH result on chain of custody form for that property. 5.11 The 2 one-litre samples are to be sent to a licensed lab for testing. The pH sample will be recorded and results made available upon request. 5.12 Record location and date of sample in lead sample binder, place chain of custody sheet in appropriate section within the binder. 6.0 PROCEDURE (Distribution Sampling and Testing) 6.1 Disinfect all tools, equipment, and parts that may come into contact with the potable water supply according to Equipment and Tool Disinfection (MW-ES-DWS-SOP-011-032) or the most recent version of the AWWA Standard C651 prior to commencing the work. 6.2 Using a tap closest to where the water enters the home, remove any aerator and run water until it represents that of the distribution system. 6.3 Fill two 1 litre sample bottles, immediately after the second sample has been collected, collect a sample of water for pH testing. (Use a pH meter that measures to at least two digits.) Record pH result on chain of custody form for that point in the distribution system. Ensure on the Chain of Custody form that lead and alkalinity is checked off. Page 379 of 732 Lead Sampling MW -ES-DWS-SOP-012-005 This document is CONTROLLED unless otherwise noted. Rev 6 Page 3 of 3 DO NOT PHOTOCOPY 6.4 The 2 one-litre samples are to be sent to a licensed lab for testing. The pH sample will be recorded and results made available upon request. 6.5 Record location and date of sample in lead sample binder, place chain of custody sheet in appropriate section within the binder. 7.0 ASSOCIATED DOCUMENTS Chain of Custody Lead Sample Binder 8.0 REVISION HISTORY Revision No.: 6 Date of Last Revision: April 2018 Last Approval Date: April 2018 Reason for Change(s): Added calibration of pH meter, general procedure review Summary of Change(s): Added calibration of pH meter Page 380 of 732 Suspected Backflow or Cross Connection MW -ES-DWS-SOP-014-002 This document is CONTROLLED unless otherwise noted. Rev 7 Page 1 of 4 DO NOT PHOTOCOPY 1.0 PURPOSE The purpose of this procedure is to document methods of handling an event where a backflow or cross connection has been suspected in the City of Niagara Falls’ drinking water distribution system. 2.0 SCOPE This procedure applies to any event where a suspected backflow or cross connection has occurred within the Niagara Falls Drinking Water Distribution System. Please note at any point, if the event taking place surpasses the scope of this procedure immediately refer to Corporate Emergency Response Plan. If there is any conflict with Corporate Emergency Response Plan immediately defer to the Corporate Plan. 3.0 DEFINITIONS Backflow A reverse of flow within water pipes, where undesirable water enters the distribution system. Cross Connection A connection or potential connection between any part of the water distribution system and any other environment containing a substance that may affect the quality of water in the distribution system. Special Case Evident or suspected contamination of sewage or chemicals (for example petroleum products, liquids of abnormal colour, odour etc.) in the water distribution system Appropriate Authority Government or technical agency whose expertise is required in the event of a suspected backflow or cross connection. 4.0 RESPONSIBILITIES Environmental Services Manager Follow advice given by Medical Officer of Health. Communicate issue with Director of Municipal Works. Determine course of action to be taken in affected areas. Title: Suspected Backflow or Cross Connection Document # MW-ES-DWS-SOP-014-002 Created by: Jessica Blanchard Status of Document: Final Approved by: James Sticca Issue/ Revision Date: November 2017 Start of Next Review Period As needed Revision #: 7 No. of Pages 4 Page 381 of 732 Suspected Backflow or Cross Connection MW -ES-DWS-SOP-014-002 This document is CONTROLLED unless otherwise noted. Rev 7 Page 2 of 4 DO NOT PHOTOCOPY Environmental Services Supervisor Environmental Services Supervisor/ORO DWQMS Coordinator Follow advice given by Medical Officer of Health. Communicate issue with Manager constant. Determine course of action to be taken in affected areas. Ensure staff are following proper procedure Ensure compliance with regulatory reporting and record keeping Director of Municipal Works Keep Council informed of events as information becomes available Provide guidance as to the course of action to be taken in affected areas. 5.0 PROCEDURE 5.1 Determine suspected facility/ source of the backflow connection. The responding Operator will ensure compliance with the Safe Drinking Water Act’s Regulation 170/03 Section 16-4, Duty to report other observations. 16-4 States that: Duty to report other observations 16-4. If an observation other than an adverse test result prescribed by section 16-3 indicates that a drinking water system that provides or is required to provide disinfection is directing water to users of water from the system that has not been disinfected in accordance with the Ministry’s Procedure for Disinfection of Drinking Water in Ontario, (a) the owner of the system shall report to the Ministry and the medical officer of health immediately after the observation is made; or (b) if an operating authority is responsible for the operation of the system, the operating authority shall report to the Ministry, the medical officer of health and the owner of the system immediately after the observation is made. The Overall Responsible Operator or his designate must immediately call, priority sequenced: 5.1 a) i) Medical Officer of Health – Public Health Department (905) 688-3762 (After hours you must also call the Regional After Hours Dispatch, (905) 984-3690). ***Boil Water Advisory may be issued*** ii) In special contamination cases where contaminant type or source are unknown– local Environmental Service Companies to perform immediate testing based on physical/chemical characteristics of contaminant. Call companies in order below, moving on to the next company in the instance there is no answer or an answering service responds: Ontario Environmental: 1-888-271-2111 or local 905-988-1554 Certi Environmental: 905-892-5527 Envirosystems: 1-877-334-3318 Page 382 of 732 Suspected Backflow or Cross Connection MW -ES-DWS-SOP-014-002 This document is CONTROLLED unless otherwise noted. Rev 7 Page 3 of 4 DO NOT PHOTOCOPY Isolate the affected portion of the system. If flushing system to sewer system, advise local Waste Water Treatment Facility (905-354-2754, or after hours 905-984-3690) ***Do Not Use Water Form may be issued*** Remedial action to certain special contamination may be performed under the advisement of local Environmental Clean Up Contractors: Marine Clan Ltd.: 905-356-5553 Gabriel Maintenance Ltd.: 905-688-3066 Bob Robinson and Son Construction: 905-384-9884 Envirosystems (formerly Hotz Environmental Services): 905-578-1041 5.1 b) Spills Action Centre (SAC) – MOE 1-800-268-6060 5.1 c) Drinking Water Inspector 905-704-3910 5.2 These people must be advised of the location and date/time of the suspected backflow. Record on the AWQI form, what time the call was placed, whom you spoke with and their position. The Spill Action Centre with give an Adverse Water Quality Incident (AWQI) number. Record this number as it will be needed when completing paper work. - Environmental Services Supervisor/ ORO or Designate Responsible 5.2 Direct sampling and monitor based on location of AWQI, sampling area should extend well beyond area of suspected backflow or cross connection to allow of tracing of source or to end point. - Environmental Services Supervisor/ ORO or Designate Responsible 5.4 Attempt to determine the degree of health hazard based on the type of contamination found. - Environmental Services Supervisor/ ORO or Designate Responsible 5.5 Follow all orders given by the Medical Officer of Health and or appropriate authority. - Environmental Services Supervisor/ ORO or Designate Responsible 5.6 If a Boil Water or Do Not Use Water Advisory is issued, refer to Boil Water – Do Not Use Water Advisory (MW -ES-DWS-SOP-014-001). - Environmental Services Supervisor/ ORO or Designate Responsible 6.0 ASSOCIATED DOCUMENTS MW -ES-DWS-SOP-014-001 – Boil Water Advisory MW -ES-DWS-VIS-014-001 – Boil Water Notice and FAQ MW -ES-DWS-FRM-014-002 – Do Not Use Water Form MW -ES-DWS-VIS-014-002 –Do Not Use Water Poster Page 383 of 732 Suspected Backflow or Cross Connection MW -ES-DWS-SOP-014-002 This document is CONTROLLED unless otherwise noted. Rev 7 Page 4 of 4 DO NOT PHOTOCOPY 7.0 REVISION HISTORY Revision No.: 7 Date of Last Revision: November 2017 Last Approval Date: November 2017 Reason for Change(s): Update to reflect Special Case Contamination, additional visual aid associated document Summary of Change(s): Incl. 5.1 a) ii) Page 384 of 732 Water Conservation MW -ES-DWS-FRM-014-001 This document is CONTROLLED unless otherwise noted. Rev 2 Page 1 of 1 DO NOT PHOTOCOPY ANNOUNCEMENT WATER RESTRICTION The City of Niagara Falls has declared that a water conservation plan be initiated. The City of Niagara Falls has declared that a water conservation plan be initiated. The Citizens of Niagara Falls are requested to reduce their water consumption through the prohibition of the use of municipally supplied water for all lawn watering, washing cars and other external uses of water. While there is no water shortage at this time, (insert information/occurrence creating the need for the restriction)________________ _______________________________ which is causing the water treatment and storage facilities to reach reliable capacity. Consequently, the City has been requested to institute restrictions on the use of water in order to maintain adequate water pressure for fire fighting protection and other essential uses. Therefore, to help your neighbours who are experiencing alarming loss of water pressure and to ensure adequate fire protection, all Citizens are requested to obey the following: - Avoid all use of outside taps at homes and places of business. - Avoid any activities that use large amounts of water. - Restrict lawn watering, washing cars and other outside water use. Please turn to local news and the City’s website niagarafalls.ca for updates as they become available. Thank you for your cooperation. For more information please contact: City of Niagara Falls Service Centre 905-356-1355 Page 385 of 732 Do Not Use Water For Any Purpose MW -ES-DWS-FRM-014-002 This document is CONTROLLED unless otherwise noted. Rev 2 Page 1 of 1 DO NOT PHOTOCOPY DRINKING WATER WARNING ATTENTION: DO NOT USE WATER FOR ANY PURPOSE Day, Month, Year - Due to advice given by the Medical Officer of Health, please do not use water for any purpose. Please take the following precautions: Do not use water from this water system for any purpose until further notice Bottled water should be used for drinking, making ice, brushing teeth, washing dishes and food preparation What is being done? We are investigating, and taking the necessary steps to correct the problem as soon as possible. Please turn to local news and the City’s website niagarafalls.ca for updates as they become available. Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail. For more information please contact: City of Niagara Falls Service Centre 905-356-1355 Page 386 of 732 Drinking Water Emergency Contact List MW -ES-DWS-LM-014-001 This document is CONTROLLED unless otherwise noted. Rev 7 Page 1 of 2 DO NOT PHOTOCOPY Drinking Water Emergency Contact List Name Title Office Phone Cell Phone Municipal Geoff Holman Director of Municipal Works 905-356-7521 ext. 4219 905-651-1149 James Sticca Manager of Environmental Services 905-356-7521 ext. 6520 289-696-0806 Mike Pullano Environmental Services Supervisor/ORO 905-356-7521 ext. 6521 289-696-0621 Jonathan Danyluck Environmental Services Supervisor 905-356-7521 ext. 6248 905-327-9565 Joe Gugliotta Environmental Services Supervisor 905-356-7521 ext. 6325 905-329-9339 Mark Jamieson Environmental Services Supervisor 905-356-7521 ext. 6523 905-351-5068 Jessica Blanchard Environmental Services Coordinator 905-356-7521 ext. 6209 Regional Niagara Falls WTP 905-295-4831 Public Health Department 905-688-3762 905-641-4994 (fax) Provincial MOE Spills Action Centre 1-800-268-6060 1-800-268-6061 (fax) Sylvain Campbell Safe Drinking Water Inspector 905-704-3910 905-321-9169 National Nuclear Emergency Preparedness and Response Division (613) 954-0794 Certified (as per Public Health) Water Haulers Smith’s Water Delivery Greg Smith: 3571 Campden Road, Lincoln, ON 905-563-8975 905-658-7534 Chambers Water Service 825 Netherby Road, Welland, ON 905-732-3134 Page 387 of 732 Drinking Water Emergency Contact List MW -ES-DWS-LM-014-001 This document is CONTROLLED unless otherwise noted. Rev 7 Page 2 of 2 DO NOT PHOTOCOPY Emergency Water Testing Nilou Ghazi: E3 Laboratories Inc. Laboratory Manager (905) 933-9002 Page 388 of 732 Drinking Water Critical Users List MW -ES-DWS-LM-014-002 This document is CONTROLLED unless otherwise noted. Page 1 of 2 DO NOT PHOTOCOPY Rev 5 Updated July 2018 File path: s:/Enviromental Services/Administration/Water Service Interruption/MW-ES-DWS-LM-014-002 – Critical Users List – rev5.doc Drinking Water Critical Users List Name Address Phone Number SUPER 8 MOTEL 4009 River Road 905-356-0131 RIVER ROAD RETIREMENT RESIDENCE 4067 River Road 905-374-2027 Day’s Inn COPD PROGRAM 4029 River Road 905-356-6666 Hampton Inn 4357 River Road 905-358-5555 Canadian Speciality Casting 4248 Broughton (PAULINE KESSLER) 905-356-2655 EXT 224 Post 5651 Lewis Avenue 905-374-7111 Mrs. Armenti 6856 Stokes St 905-354-1794 Willoughby Manor 3584 Bridgewater St. 905-295-6288 Mr. Martino Water Filter Spring & Desson 905-356-2524 Mr. Bruscetti Water Filter 7361 Sandy Crt 905-374-7726 RAMADA 6045 Stanley Ave 905-374-4142 ANITO EXT 260 Renaissance Fallsview 905-357-5200 ext 6220 Frank Michtisch Michaels Inn River Rd 905-354-2727 ext 516 Jack Mowat Hospital - call maintenance department 905-378-4647 x 54912 Eventide Nursing Home 5050 Jepson 905-356-1221 Page 389 of 732 Drinking Water Critical Users List MW -ES-DWS-LM-014-002 This document is CONTROLLED unless otherwise noted. Page 2 of 2 DO NOT PHOTOCOPY Rev 5 Updated July 2018 File path: s:/Enviromental Services/Administration/Water Service Interruption/MW-ES-DWS-LM-014-002 – Critical Users List – rev5.doc DOMENIC CALABRESE 6807 Cherryhill (RO Filter) 905-358-8719 Mr. Tartagalia (RO filter) 6808 Cherryhill 905-356-3183 Food Roll Sales 8464 Earl Thomas 905-358-5747 Michelle MacKinnon Dialysis 2032 Portage Road 905-353-1979 Mrs. Borowitz 4479 Pettit Ave 905-358-9141 Robert Duncan - Dialysis 2346 Walker Court 905-354-4160 Mr. Tony Gudgin (Chemo) 6481 Erwin Cr - (added July 29/11) 905-356-6640 John Maiuri Dialysis 4557 Mitchell Ave 905-354-7732 Addolorato Taddeo Dialysis 6960 Whitman Ave 905-356-0007 Edward McDonald Dialysis 3275 Dorchester Rd 905-354-7054 Niagara Health System Kidney Care /Dialysis Centre 4342 Queen St 905-378-4647 ext. 46119 Or 905-371-1531 Mr. Brian Edward Crocker Dialysis 8421 Lamont Ave 905-358-7452 or 289-407-8303 Mr. Darren K. Angyal Dialysis 6385 Franklin Ave 905-650-1896 Page 390 of 732 Watermain Break Repair MW -ES-DWS-SOP-011-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 1 of 5 DO NOT PHOTOCOPY 1.0 PURPOSE To repair a broken water main, avoid further damage to property by water escaping from ruptured main and restore normal conditions within the distribution system. 2.0 SCOPE This procedure applies to all Environmental Services staff associated with the task of Watermain Break Repair. 3.0 DEFINITIONS Special Case Contamination Evident or suspected contamination of sewage or chemicals (for example petroleum products, liquids of abnormal colour, odor etc.) in the water distribution system 4.0 RESPONSIBILITIES Backhoe Operator Operate backhoe with attachments Assists crew in the manual repair and maintenance of, and installations to, the City’s infrastructure. Assist with set up/ clean up of job site and traffic control. Checks all digs for utility lines and assists with shoring protection. Cleans disinfects and undertakes preventative maintenance and minor repairs to backhoe. Lead Hand Directs crew activities in emergency situations in the absence of a Supervisor. Submits records and drawings indicating the type of maintenance and or repairs. Responsible for proper set up of required traffic control at work sites to ensure public and worker safety according to City traffic plans, Ministry of Labour and Ministry of Transportation. Responsible for ensuring Ministry of the Environment guidelines are followed by all employees on the job site. Using locating equipment locate and mark as needed watermains, valves, water services, sewer laterals and any other municipally owned infrastructure. **NOTE the duty of locating can also be done by the Environmental Services Locator Title: Watermain Break Repair Document #: MW-ES-DWS-SOP-011-001 Created by: Jessica Blanchard Status of Document: Final Approved by: James Sticca Issue/ Revision Date: October 2018 Start of Next Review Period: As Needed Revision #: 8 No. of Pages: 5 Page 391 of 732 Watermain Break Repair MW -ES-DWS-SOP-011-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 2 of 5 DO NOT PHOTOCOPY Underground Service Operator Repair, replace, install, maintain and operate the municipal watermains, valves and hydrants. Assist with proper traffic control. Undertake water quality and chlorine residual sampling. Make minor and maintenance repairs to equipment. Ensure equipment is properly disinfected. Environmental Services Supervisor Direct crew activities as needed. Place Watermain Break Report into daily activity binder once complete. Ensure Ministry of Labour and Ministry of Transportation guidelines and regulations are followed. Ensure Public Health is called if the main breaks meet their notification criteria. Ensure required equipment and resources are available as needed. 5.0 PROCEDURE PLEASE NOTE: If at any time while performing the procedures outlined below, a special case contamination is suspected, refer immediately to Special Case Contamination document MW- ES-DWS-SOP-014-005. 5.1. Ensure that General Work (MW-ES-DWS-SOP-011-028) procedure is followed. - Lead Hand Responsible 5.2 Ensure Equipment and Tool Disinfection (MW-ES-DWS-SOP-011-032) procedure is followed. -Lead Hand Responsible 5.3 Determine which main valves will isolate the defective section and determine the size of the watermain. -Lead Hand or USO Responsible 5.4 If it is difficult to determine the exact location of the main break use leak detection equipment or contractor to locate break. - Lead Hand Responsible 5.5 Where practical verbal notification will be given to property owners that the water is being shut off to make the repair. No notification will be given after 10pm in residential areas. - USO or Backhoe Operator Responsible 5.6 Notify the Fire Department and Service Centre of the section of watermain to be shut down and the number and location of the effected hydrants. - Lead Hand Responsible 5.7 Close required valves to cut the water supply to the broken section of main. - Lead Hand or USO Responsible Page 392 of 732 Watermain Break Repair MW -ES-DWS-SOP-011-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 3 of 5 DO NOT PHOTOCOPY 5.8 Operate valves slowly to avoid further damage to the water system. - Lead Hand or USO Responsible 5.9 Confirm areas to be excavated. - Lead Hand Responsible 5.10 Confirm that all Utility Companies have provided locates or clearances. - Lead Hand Responsible 5.11 Locate other water services within the area of the main break. - Lead Hand or Environmental Services Locator Responsible 5.12 Excavate to the watermain and locate the break. Refer to Excavation Procedure (MW-ES- DWS-SOP-011-040). - All Responsible 5.13 Exercise care to avoid unnecessary damage to streets and property. - Backhoe Operator Responsible 5.14 Clear away all debris and clay/dirt from the leak. - USO Responsible 5.15 Disinfect all tools, equipment and materials that may come in contact with the water supply in accordance with Equipment and Tool Disinfection (MW-ES-DWS-SOP-011-032) Procedure. - USO Responsible 5.16 Thoroughly clean off the section of the main where the leak exists, then spray with 1-5% sodium chloride solution. - USO Responsible 5.16 OIC to determine Category of main break (Category 1 or Category 2) and ensure this is indicated on the Operators Log sheet. Ensure appropriate sampling and disinfection procedures are followed based on main break category – as outlined in the MOECC 2016 version of “Watermain Disinfection Procedure” - USO Responsible ***This individual (OIC) must possess at least a Class I WD Licence to determine the main break category, as per O. Reg. 128/04, s. 25 (5)*** 5.17 Repair leak using most appropriate method. Depending on the extent of the break use either a repair clamp or remove the broken section of the watermain and replace with a section of new watermain and connect with the appropriate sleeves. - USO Responsible 5.18 Slowly turn on the main valve with downstream hydrant port open. - Lead Hand or USO Responsible 5.19 Ensure that all air has been blown out of the repaired main through hydrant. If no hydrant is available, request affected property owners to open internal service. - Lead Hand or USO Responsible 5.20 Let the water run until it appears clear. Page 393 of 732 Watermain Break Repair MW -ES-DWS-SOP-011-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 4 of 5 DO NOT PHOTOCOPY 5.21 Follow Chlorine Residual Sampling (MW-ES-DWS-SOP-012-004) in conjunction with MOECC Watermain Disinfection Procedure 2016, and test water at the hydrant or service for chlorine residual. - Lead Hand or USO Responsible 5.22 If chlorine residual does not meet minimum Ontario Drinking Water Regulation Standards, continue to flush watermain until disinfection is restored. - Lead Hand or USO Responsible 5.23 Turn off hydrant by slowly closing the hydrant gate valve and visually check leaks. - Lead Hand or USO Responsible 5.24 Open all remaining valves that were closed to facilitate repair. - Lead Hand or USO Responsible 5.25 Shut down hydrants and replace hydrant cap. - Lead Hand or USO Responsible 5.26 Notify Service Centre that watermain is back in service and request that they notify the Fire Department. - Lead Hand Responsible 5.27 Backfill excavation. Refer to Excavation Procedure (MW-ES-DWS-SOP-011-040). - Backhoe Operator Responsible 5.28 Complete the Watermain Break Report form and indicate the names of the employees that complete the work. - Lead Hand Responsible 5.29 During winter months, arrange for black ring hydrants to be pumped, confirm that the hydrant has drained. - Lead Hand or USO Responsible 5.30 Follow Flushing the Repaired Watermain (MW-ES-DWS-SOP-011-002) and Microbiological Sampling – Main Break Site (MW-ES-DWS-SOP-011-033) procedures after break is repaired. - Lead Hand or USO Responsible 5.31 Record main break information from Watermain Break Report into Operational Log Book, Environmental Services Office. - Environmental Services Supervisor 6.0 ASSOCIATED DOCUMENTS MW -ES-DWS-SOP-014-005 Special Case Contamination MW -ES-DWS-SOP-011-002 Flushing the Repaired Watermain MW -ES-DWS-SOP-011-033 Microbiological Sampling – Main Break Site MW -ES-DWS-SOP-011-040 Excavation Procedure MW -ES-DWS-SOP-012-004 Chlorine Residual MW -ES-DWS-SOP-011-028 General Work MW -ES-DWS-SOP-011-032 Equipment and Tool Disinfection MOECC Watermain Disinfection Procedure 2016 Page 394 of 732 Watermain Break Repair MW -ES-DWS-SOP-011-001 This document is CONTROLLED unless otherwise noted. Rev 8 Page 5 of 5 DO NOT PHOTOCOPY MOECC O. Reg. 128/04 7.0 REVISION HISTORY Revision No.: 7 Date of Last Revision: October 2018 Last Approval Date: October 2018 Reason for Change(s): To ensure OIC possesses a Class I WD licence at a minimum if they are determining main break Category (as per O. Reg. 128/04 Summary of Change(s): Additional Associated Document Page 395 of 732 Water Quality Complaint Based Sampling MW -ES-DWS-SOP-011-034 This document is CONTROLLED unless otherwise noted. Rev 6 Page 1 of 3 DO NOT PHOTOCOPY Title: Water Quality Complaint Based Sampling Document #: MW-ES-DWS-SOP-011-034 Created by: Jessica Blanchard Status of Document: Final Approved by: Mike Pullano Issue/ Revision Date: April 2018 Start of Next Review Period: As Needed Revision #: 6 No. of Pages: 3 1.0 PURPOSE The purpose of this procedure is to ensure water quality complaints are dealt with efficiently and with minimum disruption to the customer. 2.0 SCOPE This procedure applies to all Environmental Services staff associated with the task of Water Quality Complaints. 3.0 DEFINITIONS Adverse Chlorine Residual When a result of less than 0.05 mg/L of free chlorine is observed. 4.0 RESPONSIBILITIES Water Meter Repairer Investigate cause of complaint. Investigate plumbing at meter to determine pipe material. USO/ Environmental Services Maintainer Investigate cause of complaint. Investigate plumbing at meter to determine pipe material. Take chlorine residual and microbiological sample within home. Plumber Investigate cause of complaint. Investigate plumbing at meter to determine pipe material. Investigate internal plumbing to determine other possible sources of complaint. 5.0 PROCEDURE 5.1 Disinfect all tools, equipment, and parts that may come into contact with the potab le water supply according to Equipment and Tool Disinfection (MW -ES-DWS-SOP-011-032) or the most recent version of the AWWA Standard C651 prior to commencing the work. – All who handle tools responsible. 5.2 The customer contacts the City and the water quality complaint is received. - Staff member answer phone Page 396 of 732 Water Quality Complaint Based Sampling MW -ES-DWS-SOP-011-034 This document is CONTROLLED unless otherwise noted. Rev 6 Page 2 of 3 DO NOT PHOTOCOPY 5.3 Environmental Services is contacted by the City representative receiving the complaint. The Environmental Services Staff member contacts the home Owner to try and determine the cause of the issue. Troubleshooting over the phone is performed prior to sending staff out - Environmental Services Staff 5.4 If an onsite visit is required, a work order is created. - Environmental Services Supervisor or Environmental Services Coordinator 5.5 Upon receiving the work order arrive to home or business, and remove screen on tap. - Staff member assigned work order. 5.6 Run the tap(s) and check the colour and smell of the water. - Staff member assigned work order. 5.7 While investigating the complaint, with the permission of the home or business owner, the inside plumbing may be checked for complaint causes such as galvanized pipe and other potentially visible issues. - Staff member assigned work order. 5.8 Measure free chlorine residual in accordance with Chlorine Residual Sampling (MW-ES-DWS- SOP-012-004). If the residual is found to be less than 0.05 mg/L, follow the adverse water quality reporting procedure. - Staff member assigned work order. 5.9 Take a microbiological sample as per Microbiological Sampling - Weekly Sampling (MW-ES- DWS-SOP-012-003), as required. - Staff member assigned work order. 5.10 Complete work order. - Staff member assigned work order. 5.11 Report findings to Supervisor. - Staff member assigned work order. 5.12 Contact home owner upon receiving the results back from the lab, and report findings of the investigation, as required. - Environmental Services Supervisor or Environmental Services Coordinator 6.0 ASSOCIATED DOCUMENTS $ Chlorine Residual Sampling - MW -ES-DWS-SOP-012-004 $ Microbiological Sampling - Weekly Sampling MW -ES-DWS-SOP-012-003 7.0 REVISION HISTORY Revision No.: 6 Date of Last Revision: April 2018 Last Approval Date: April 2018 Reason for Change(s): Update staff title change, general procedure review Page 397 of 732 Water Quality Complaint Based Sampling MW -ES-DWS-SOP-011-034 This document is CONTROLLED unless otherwise noted. Rev 6 Page 3 of 3 DO NOT PHOTOCOPY Summary of Change(s): N/A Page 398 of 732 Boil Water and Do Not Use Water Advisory MW -ES-DWS-SOP-014-001 This document is CONTROLLED unless otherwise noted. Rev 7 Page 1 of 3 DO NOT PHOTOCOPY 1.0 PURPOSE The purpose of this SOP is to document methods of handling an event where a Boil Water Advisory has been issued by the City of Niagara Falls, the Medical Officer of Health or the Public Health Department. 2.0 SCOPE This procedure applies to any City of Niagara Falls Staff involved during the implementation and rectification of a Boil Water Advisory in the event one has been issued by the Medical Officer of Health, the Public Health Department or the City of Niagara Falls. The advice given must be followed at all times during the event. A Boil Water Advisory can be only be lifted by the agency or municipality who issues the advisory. Please note at any point, if the event taking place surpasses the scope of this procedure immediately refer to Corporate Emergency Response Plan. If there is any conflict with Corporate Emergency Response Plan immediately defer to the Corporate Plan. 3.0 DEFINATIONS Boil Water Advisory Order An event ordered by the Medical Officer of Health or the Public Health Department where the City will issue a statement to the public advising the public not to consume tap water unless it has been boiled prior. During one of these events bottled water is acceptable for consumption. Boil Water Advisory An advisory issued by the Medical Officer of Health, the Public Health Department or the City of Niagara Falls where the City will issue a statement to the public advising the public not to consume tap water unless it has been boiled prior. During one of these events bottled water is acceptable for consumption. Do Not Use Water Advisory An event ordered by the Medical Officer of Health or the Public Health Department where the City will issue a statement to the public advising the public not to use tap water for any purpose. In an event such as this, bottled water only can be used. Title: Boil Water and Do Not Use Water Advisory Document # MW-ES-DWS-SOP-014-001 Created by: Jessica Blanchard Status of Document: Final Approved by: Mike Pullano Issue/ Revision Date: July 2018 Start of Next Review Period As Needed Revision #: 7 No. of Pages 3 Page 399 of 732 Boil Water and Do Not Use Water Advisory MW -ES-DWS-SOP-014-001 This document is CONTROLLED unless otherwise noted. Rev 7 Page 2 of 3 DO NOT PHOTOCOPY 4.0 RESPONSIBILITIES Environmental Services Manager Follow advice given by Medical Officer of Health. Communicate issue with Director of Municipal Works. Determine course of action to be taken in affected areas. Environmental Services Supervisor Environmental Services Supervisor/ORO Environmental Services Coordinator Follow advice given by Medical Officer of Health. Keep communication with Manager constant. Give advise on course of action to be taken in affected areas Director of Municipal Works Keep Council informed of events as information becomes available. Provide guidance as to course of action to be taken in affected areas. Determine if City should issue Boil Water Advisory. 5.0 PROCEDURE 5.1 a) Receive call from Medical Officer of Health or Public Health Department to issue a Boil Water Advisory (BWA) or Do Not Use Water Advisory. - Environmental Services Manager or Designate Responsible b) Issue an advisory based on an occurrence in the water distribution system prior to test results coming back. (i.e. issue during watermain tap, issue during firefighting event where air has entered the distribution system.) - Environmental Services Manager in consultation with Director of Municipal Works Responsible 5.2 The Overall Responsible Operator and the Operator in Charge must be advised immediately of a Boil Water Advisory or Do Not Use Water Advisory. You MUST follow all advice/ orders given by the Medical Officer of Health or the Public Health Department. - The individual receiving the call will from the Medical Officer of Health or the Public Health Department will be responsible. 5.3 Ensure that the proper notification is issued and the following actions may be required to be taken: Contact Medical Officer of Health (emergency personnel) Contact Public Health Department Contact Critical Water Users MW-ES-DWS-LM-014-002 Provide notices to media outlets (TV, Radio, Newspapers) Provide notices to all affected residence; deliver handbills door to door using approved communications, see associated documents. - Environmental Services Manager or Designate Responsible Page 400 of 732 Boil Water and Do Not Use Water Advisory MW -ES-DWS-SOP-014-001 This document is CONTROLLED unless otherwise noted. Rev 7 Page 3 of 3 DO NOT PHOTOCOPY 5.4 a) In the event of a BWA or Do Not Use Water Advisory issued by the Medical Officer of Health or the Public Health Department follow prescribed sampling instructions. - Underground Service Operator Responsible b) In the event BWA issued by the City of Niagara Falls, contact Public Health and request advice on sampling. 5.4 Advise via media outlets when advisory has been lifted by the agency or Municipality that issued the advisory. - Environmental Services Manager or Designate Responsible 6.0 ASSOCIATED DOCUMENTS MW -ES-DWS-VIS-014-001 – Boil Water Notice and FAQ MW -ES-DWS-FRM-014-002 – Do Not Use Water Form MW -ES-DWS-VIS-014-002 – Do Not Use Water for Any Purpose Poster MW -ES-DWS-SOP-012-001 - Adverse Water Quality Incident Reporting MW -ES-DWS-LM-014-002 - Contact Critical Water Users MW -ES-DWS-LM-014-001 - Drinking Water Emergency Contact List 7.0 CONTACT NUMBERS Medical Officer of Health – Public Health Department (905) 688-3762 – ask for Inspections. (After hours you must also call the Regional After Hours Dispatch, (905) 984-3690). Spills Action Centre (SAC) – MOECC 1-800-268-6060 Drinking Water Inspector: 905-704-3910 8.0 REVISION HISTORY Revision No.: 7 Date of Last Revision: July 2018 Last Approval Date: July 2018 Reason for Change(s): Addition of newly created “Do Not Use Water for Any Purpose” Poster in Associated Documents s. 6.0 Summary of Change(s): N/A Page 401 of 732 Suspected Backflow or Cross Connection MW -ES-DWS-SOP-014-002 This document is CONTROLLED unless otherwise noted. Rev 7 Page 1 of 4 DO NOT PHOTOCOPY 1.0 PURPOSE The purpose of this procedure is to document methods of handling an event where a backflow or cross connection has been suspected in the City of Niagara Falls’ drinking water distribution system. 2.0 SCOPE This procedure applies to any event where a suspected backflow or cross connection has occurred within the Niagara Falls Drinking Water Distribution System. Please note at any point, if the event taking place surpasses the scope of this procedure immediately refer to Corporate Emergency Response Plan. If there is any conflict with Corporate Emergency Response Plan immediately defer to the Corporate Plan. 3.0 DEFINITIONS Backflow A reverse of flow within water pipes, where undesirable water enters the distribution system. Cross Connection A connection or potential connection between any part of the water distribution system and any other environment containing a substance that may affect the quality of water in the distribution system. Special Case Evident or suspected contamination of sewage or chemicals (for example petroleum products, liquids of abnormal colour, odour etc.) in the water distribution system Appropriate Authority Government or technical agency whose expertise is required in the event of a suspected backflow or cross connection. 4.0 RESPONSIBILITIES Environmental Services Manager Follow advice given by Medical Officer of Health. Communicate issue with Director of Municipal Works. Determine course of action to be taken in affected areas. Title: Suspected Backflow or Cross Connection Document # MW-ES-DWS-SOP-014-002 Created by: Jessica Blanchard Status of Document: Final Approved by: James Sticca Issue/ Revision Date: November 2017 Start of Next Review Period As needed Revision #: 7 No. of Pages 4 Page 402 of 732 Suspected Backflow or Cross Connection MW -ES-DWS-SOP-014-002 This document is CONTROLLED unless otherwise noted. Rev 7 Page 2 of 4 DO NOT PHOTOCOPY Environmental Services Supervisor Environmental Services Supervisor/ORO DWQMS Coordinator Follow advice given by Medical Officer of Health. Communicate issue with Manager constant. Determine course of action to be taken in affected areas. Ensure staff are following proper procedure Ensure compliance with regulatory reporting and record keeping Director of Municipal Works Keep Council informed of events as information becomes available Provide guidance as to the course of action to be taken in affected areas. 5.0 PROCEDURE 5.1 Determine suspected facility/ source of the backflow connection. The responding Operator will ensure compliance with the Safe Drinking Water Act’s Regulation 170/03 Section 16-4, Duty to report other observations. 16-4 States that: Duty to report other observations 16-4. If an observation other than an adverse test result prescribed by section 16-3 indicates that a drinking water system that provides or is required to provide disinfection is directing water to users of water from the system that has not been disinfected in accordance with the Ministry’s Procedure for Disinfection of Drinking Water in Ontario, (a) the owner of the system shall report to the Ministry and the medical officer of health immediately after the observation is made; or (b) if an operating authority is responsible for the operation of the system, the operating authority shall report to the Ministry, the medical officer of health and the owner of the system immediately after the observation is made. The Overall Responsible Operator or his designate must immediately call, priority sequenced: 5.1 a) i) Medical Officer of Health – Public Health Department (905) 688-3762 (After hours you must also call the Regional After Hours Dispatch, (905) 984-3690). ***Boil Water Advisory may be issued*** ii) In special contamination cases where contaminant type or source are unknown– local Environmental Service Companies to perform immediate testing based on physical/chemical characteristics of contaminant. Call companies in order below, moving on to the next company in the instance there is no answer or an answering service responds: Ontario Environmental: 1-888-271-2111 or local 905-988-1554 Certi Environmental: 905-892-5527 Envirosystems: 1-877-334-3318 Page 403 of 732 Suspected Backflow or Cross Connection MW -ES-DWS-SOP-014-002 This document is CONTROLLED unless otherwise noted. Rev 7 Page 3 of 4 DO NOT PHOTOCOPY Isolate the affected portion of the system. If flushing system to sewer system, advise local Waste Water Treatment Facility (905-354-2754, or after hours 905-984-3690) ***Do Not Use Water Form may be issued*** Remedial action to certain special contamination may be performed under the advisement of local Environmental Clean Up Contractors: Marine Clan Ltd.: 905-356-5553 Gabriel Maintenance Ltd.: 905-688-3066 Bob Robinson and Son Construction: 905-384-9884 Envirosystems (formerly Hotz Environmental Services): 905-578-1041 5.1 b) Spills Action Centre (SAC) – MOE 1-800-268-6060 5.1 c) Drinking Water Inspector 905-704-3910 5.2 These people must be advised of the location and date/time of the suspected backflow. Record on the AWQI form, what time the call was placed, whom you spoke with and their position. The Spill Action Centre with give an Adverse Water Quality Incident (AWQI) number. Record this number as it will be needed when completing paper work. - Environmental Services Supervisor/ ORO or Designate Responsible 5.2 Direct sampling and monitor based on location of AWQI, sampling area should extend well beyond area of suspected backflow or cross connection to allow of tracing of source or to end point. - Environmental Services Supervisor/ ORO or Designate Responsible 5.4 Attempt to determine the degree of health hazard based on the type of contamination found. - Environmental Services Supervisor/ ORO or Designate Responsible 5.5 Follow all orders given by the Medical Officer of Health and or appropriate authority. - Environmental Services Supervisor/ ORO or Designate Responsible 5.6 If a Boil Water or Do Not Use Water Advisory is issued, refer to Boil Water – Do Not Use Water Advisory (MW -ES-DWS-SOP-014-001). - Environmental Services Supervisor/ ORO or Designate Responsible 6.0 ASSOCIATED DOCUMENTS MW -ES-DWS-SOP-014-001 – Boil Water Advisory MW -ES-DWS-VIS-014-001 – Boil Water Notice and FAQ MW -ES-DWS-FRM-014-002 – Do Not Use Water Form MW -ES-DWS-VIS-014-002 –Do Not Use Water Poster Page 404 of 732 Suspected Backflow or Cross Connection MW -ES-DWS-SOP-014-002 This document is CONTROLLED unless otherwise noted. Rev 7 Page 4 of 4 DO NOT PHOTOCOPY 7.0 REVISION HISTORY Revision No.: 7 Date of Last Revision: November 2017 Last Approval Date: November 2017 Reason for Change(s): Update to reflect Special Case Contamination, additional visual aid associated document Summary of Change(s): Incl. 5.1 a) ii) Page 405 of 732 Source Failure/ Widespread Water Loss MW -ES-DWS-SOP-014-003 This document is CONTROLLED unless otherwise noted. Rev 7 Page 1 of 3 DO NOT PHOTOCOPY 1.0 PURPOSE The purpose of this SOP is to document methods of handling an event where there has been a loss of source water or widespread water loss within the City of Niagara Falls’ drinking water distribution system. 2.0 SCOPE This procedure applies to an event where the City of Niagara Falls can not supply drinking water due to failure of source at regional water treatment plant or widespread water loss. During an event of this nature, the aim is to notify the proper authorities and the public, minimize public health risks, implement a strategy, provide a supply of potable water to those affected and to return the distribution system to normal operations. Please note at any point, if the event taking place surpasses the scope of this procedure immediately refer to Corporate Emergency Response Plan. If there is any conflict with Corporate Emergency Response Plan immediately defer to the Corporate Plan. 3.0 DEFINITIONS Source Failure Due to contamination of water or mechanical failure at water treatment plant water can not be processed and properly disinfected in order to supply distribution system. Widespread Loss A situation where water supply is unable to reach the end user due to a major disruption of the distribution system, such as transmission main failure. 4.0 RESPONSIBILITIES Environmental Services Manager Communicate with Niagara Region Staff. Communicate issue with Director of Municipal Works. Communicate with local area municipalities which obtain water from the Niagara Falls WDS. Communicate with media outlets as necessary. Communicate with Public Health and Critical Users Delegate Staff to help with community water needs as required Determine course of action to be taken in affected areas Title: Source Failure/ Widespread Water Loss Document # MW-ES-DWS-SOP-014-003 Created by: Jessica Blanchard Status of Document: Final Approved by: James Sticca Issue/ Revision Date: February 2018 Start of Next Review Period As Needed Revision #: 7 No. of Pages 3 Page 406 of 732 Source Failure/ Widespread Water Loss MW -ES-DWS-SOP-014-003 This document is CONTROLLED unless otherwise noted. Rev 7 Page 2 of 3 DO NOT PHOTOCOPY Environmental Services Supervisor Environmental Services Supervisor/ORO Environmental Services Coordinator Communicate issue with Manager constant. Give advise as to course of action to be taken in affected areas. Director of Municipal Works Keep Council informed of events as information becomes available. Provide guidance as to the course of action to be taken in affected areas. Aid in development of alternative sources of water until issue can be resolved 5.0 PROCEDURE 5.1 In the event of source failure or widespread water loss contact the Niagara Falls Water Treatment Plant to determine cause and length of failure. - Environmental Supervisor / ORO or Designate Responsible 5.2 Contact the Medical Officer of Health, the Ministry of Environment and Climate Change Spills Actions Centre and other emergency personnel. - Environmental Supervisor / ORO or Designate Responsible 5.3 Contact critical water users found in Critical Users List MW-ES-DWS-LM-014-002. - Environmental Supervisor / ORO or Designate Responsible 5.3 Contact City of Thorold and Town of Niagara-on-the-Lake municipal offices, advising of the water loss as it relates to the areas of the each respective municipalities water sources. - Environmental Supervisor / ORO or Designate Responsible 5.5 If necessary, issue water use restrictions for the affected area. Refer to the Water Conservation MW-ES- DWS-FRM-014-001. Determine the supply capacity relative to existing and potential demand. Provide notice by radio, TV, handbill or continuous posting within 72 hours. - Environmental Supervisor / ORO or Designate Responsible 5.6 Alternative sources of water will be developed in consultation with the Medical Officer of Health, the Ministry of Environment and Climate Change Spills Action Centre and Niagara Region. - Director of Municipal Works and Environmental Supervisor / ORO or Designate Responsible 6.0 ASSOCIATED DOCUMENTS Critical Users List - MW-ES-DWS-LM-014-002 Water Conservation MW -ES-DWS-FRM-014-001 Page 407 of 732 Source Failure/ Widespread Water Loss MW -ES-DWS-SOP-014-003 This document is CONTROLLED unless otherwise noted. Rev 7 Page 3 of 3 DO NOT PHOTOCOPY 7.0 REVISION HISTORY Revision No.: 7 Date of Last Revision: February 2018 Last Approval Date: February 2018 Reason for Change(s): Addition of DWS that receive water from the Niagara Falls WDS Summary of Change(s): N/A Page 408 of 732 Suspected Tampering of the Distribution System MW -ES-DWS-SOP-014-004 This document is CONTROLLED unless otherwise noted. Rev 7 Page 1 of 3 DO NOT PHOTOCOPY 1.0 PURPOSE The purpose of this procedure is to document methods of handling an event where suspected tampering of the distribution system has occurred. 2.0 SCOPE This procedure applies to any event where tampering of the water distribution system has occurred within the Niagara Falls Drinking Water Distribution System. Tampering of the water distribution system may range in severity from the simple defacement of public property to the introduction of biological, chemical or radiological agents into the water supply. Please note at any point, if the event taking place surpasses the scope of this procedure immediately refer to Corporate Emergency Response Plan. If there is any conflict with Corporate Emergency Response Plan immediately defer to the Corporate Plan. 3.0 DEFINITIONS Tampering An event where an individual or group secretly alters the water distribution system with the intent to harm the population or destruct property. Appropriate Authority Government or technical agency whose expertise is required in the event of a suspected backflow or cross connection. 4.0 RESPONSIBILITIES Environmental Services Manager Follow advice given by Medical Officer of Health. Communicate issue with Director of Municipal Works. Determine course of action to be taken in affected areas. Title: Suspected Tampering of the Distribution System Document # MW-ES-DWS-SOP-014-004 Created by: Jessica Blanchard Status of Document: Final Approved by: James Sticca Issue/ Revision Date: November 2017 Start of Next Review Period As Required Revision #: 7 No. of Pages 3 Page 409 of 732 Suspected Tampering of the Distribution System MW -ES-DWS-SOP-014-004 This document is CONTROLLED unless otherwise noted. Rev 7 Page 2 of 3 DO NOT PHOTOCOPY Environmental Services Supervisor Environmental Services Supervisor/ ORO DWQMS Coordinator Follow advice given by Medical Officer of Health. Communicate issue with Manager constant. Determine course of action to be taken in affected areas. Director of Municipal Works Keep Council informed of events as information becomes available Provide guidance as to the course of action to be taken in affected areas. 5.0 PROCEDURE 5.1 Assess Situation 5.1.1 Asses the severity of the situation and, depending on the severity, immediately take the following actions as appropriate for the situation: Action Description Vandalism Actions that cause physical damage to public property and structures, such as cutting fences to gain access to secure areas, tampering with valves or hydrants. Malicious Actions Actions that, intentional or not, introduce or threaten to introduce foreign substances into a portion of the distribution system or cause damage to a portion of the public water systems infrastructure. These acts range from pranks that “go too far” (adding food coloring to a storage tank) to actions intended to cause a disruption to the public water supply or the introduction of toxic substance into the distribution system. Terrorism Intentional actions that introduce or threaten to introduce foreign substances into a portion of the treatment or distribution system or cause damage to a portion of the public water systems infrastructure. These acts are meant to cause harm to individuals and cause unease or panic in the general public. Special Contamination Intentional or unintentional actions that have caused sewage or chemicals (known or unknown) into to the public water system as a result as a tampered with/failed back flow or cross connection valves. 5.1.2 Isolate the affected portion of the system. 5.1.3 Contact Niagara Regional Police, work with NRP to determine if the tampering was a act of vandalism, a malicious action or act of terrorism, or another cause. Page 410 of 732 Suspected Tampering of the Distribution System MW -ES-DWS-SOP-014-004 This document is CONTROLLED unless otherwise noted. Rev 7 Page 3 of 3 DO NOT PHOTOCOPY 5.1.4 Treat the area as a crime scene. Minimize disturbance of the area in order to preserve physical evidence. Document the observed conditions, with photographs and video if possible. Take note of anything out of the ordinary. 5.1.5 If contamination is suspected follow Suspected Backflow or Cross Connection - (MW-ES-DWS-SOP-014-002). Contact other emergency personnel or agencies that are appropriate for the situation using the phone list found in Drinking Water Emergency Contact List (MW-ES-DWS- LM-014-001). 5.2 Evidence of Tampering Has Been Found 5.2.1 Do not begin any repair, adjustment, replacement or sampling of the distribution system without consent of appropriate authority. 5.2.2 Upon consent, perform a physical check on the system and its structural integrity (look for open hydrants, etc). 5.2.3 If it is determined that biological, chemical or radiological agents have been introduced into the distribution system, proper precautions must be taken during sampling to prevent exposure to the contaminant and/or other products. 5.2.4 If it is confirmed that biological, chemical or radiological agents have been introduced into the distribution system follow all advice and recommendations made appropriate authority personnel. 6.0 ASSOCIATED DOCUMENTS Suspected Backflow or Cross Connection MW-ES-DWS-SOP-014-002 Emergency Contacts List MW-ES-DWS-LM-014-001 7.0 REVISION HISTORY Revision No.: 7 Date of Last Revision: November 2017 Last Approval Date: November 2017 Reason for Change(s): N/A Summary of Change(s): N/A Page 411 of 732 Special Case Contamination MW -ES-DWS-SOP-014-005 This document is CONTROLLED unless otherwise noted. Rev 1 Page 1 of 4 DO NOT PHOTOCOPY 1.0 PURPOSE The purpose of this procedure is to address sections 3.4.4 (Special case – Sewage contamination) and 3.4.5 (Special case – Chemical contamination) of the revised MOECC document: “Watermain Disinfection Procedure” 2016, in the event that these circumstances have occurred in the City of Niagara Falls’ drinking water distribution system. 2.0 SCOPE This procedure applies to any event where a suspected special case contamination has occurred within the Niagara Falls Drinking Water Distribution System, with the understanding that these circumstances are extremely rare occurrences This procedure will serve as a guide to addressing special case contamination occurrences as it is understood that each potential special case would require event specific consultations in managing their unique situational and contaminant circumstances. The goal is to work collaboratively with the local Medical Officer of Health in the preparation, implementation and monitoring the effectiveness of the developed corrective actions for each occurrence. Please note at any point, if the event taking place surpasses the scope of this procedure immediately refer to Corporate Emergency Response Plan. If there is any conflict with Corporate Emergency Response Plan immediately defer to the Corporate Plan. 3.0 DEFINITIONS Special Case Contamination Evident or suspected contamination of sewage or chemicals (for example petroleum products, liquids of abnormal colour, odour etc.) in the water distribution system Appropriate Authority Government or technical agency whose expertise is required in the event of a suspected special case contamination occurrence. 4.0 RESPONSIBILITIES Environmental Services Manager Follow advice given by Medical Officer of Health. Communicate issue with Director of Municipal Works. Determine course of action to be taken in affected areas. Title: Special Case Contamination Document # MW-ES-DWS-SOP-014-005 Created by: Jessica Blanchard Status of Document: Final Draft Approved by: James Sticca Issue/ Revision Date: February 2018 Start of Next Review Period As needed Revision #: 1 No. of Pages 4 Page 412 of 732 Special Case Contamination MW -ES-DWS-SOP-014-005 This document is CONTROLLED unless otherwise noted. Rev 1 Page 2 of 4 DO NOT PHOTOCOPY Environmental Services Supervisor Environmental Services Supervisor/ORO Environmental Services Coordinator Follow advice given by Medical Officer of Health. Communicate issue with Manager constant. Determine course of action to be taken in affected areas. Ensure staff are following proper procedure/direction Ensure compliance with regulatory reporting and record keeping Director of Municipal Works Keep Council informed of events as information becomes available Provide guidance as to the course of action to be taken in affected areas. 5.0 PROCEDURE 5.1 Determine suspected facility/ source of the special case contamination. The responding Operator will ensure compliance with the Safe Drinking Water Act’s Regulation 170/03 Section 16-4, Duty to report other observations. 16-4 States that: Duty to report other observations 16-4. If an observation other than an adverse test result prescribed by section 16-3 indicates that a drinking water system that provides or is required to provide disinfection is directing water to users of water from the system that has not been disinfected in accordance with the Ministry’s Procedure for Disinfection of Drinking Water in Ontario, (a) the owner of the system shall report to the Ministry and the medical officer of health immediately after the observation is made; or (b) if an operating authority is responsible for the operation of the system, the operating authority shall report to the Ministry, the medical officer of health and the owner of the system immediately after the observation is made. The Overall Responsible Operator or his designate must immediately call, priority sequenced: 5.1 a) i) Medical Officer of Health – Public Health Department (905) 688-3762 (After hours you must also call the Regional Dispatch, (905) 984-3690). ***Boil Water Advisory may be issued*** ii) In special contamination cases where contaminant type or source are unknown– local Environmental Service Companies to perform immediate testing based on physical/chemical characteristics of contaminant. Call companies in order below, moving on to the next company in the instance there is no answer or an answering service responds: Ontario Environmental: 1-888-271-2111 or local 905-988-1554 Certi Environmental: 905-892-5527 Page 413 of 732 Special Case Contamination MW -ES-DWS-SOP-014-005 This document is CONTROLLED unless otherwise noted. Rev 1 Page 3 of 4 DO NOT PHOTOCOPY Envirosystems: 1-877-334-3318 Isolate the affected portion of the system. If flushing system to sewer system, advise local Waste Water Treatment Facility (905-354-2754, or after hours 905-984-3690) ***Do Not Use Water Form may be issued*** Remedial action to certain special contamination may be performed under the advisement of local Environmental Clean Up Contractors: Marine Clan Ltd.: 905-356-5553 Gabriel Maintenance Ltd.: 905-688-3066 Bob Robinson and Son Construction: 905-384-9884 Envirosystems (formerly Hotz Environmental Services): 905-578-1041 b) Spills Action Centre (SAC) – MOECC 1-800-268-6060 c) Drinking Water Inspector 905-704-3910 5.2 These people must be advised of the location and date/time of the suspected special case contamination. Record on the AWQI form, what time the call was placed, whom you spoke with and their position. The Spill Action Centre with give an Adverse Water Quality Incident (AWQI) number. Record this number as it will be needed when completing paper work. - Environmental Services Supervisor/ ORO or Designate Responsible 5.2 Direct sampling and monitor based on location of AWQI, sampling area should extend well beyond area of suspected contamination to allow of tracing of source or to end point. - Environmental Services Supervisor/ ORO or Designate Responsible 5.4 Attempt to determine the degree of health hazard based on the type of contamination found. - Environmental Services Supervisor/ ORO or Designate Responsible 5.5 Follow all orders given by the Medical Officer of Health and or appropriate authority. - Environmental Services Supervisor/ ORO or Designate Responsible 5.6 If a Boil Water or Do Not Use Water Advisory is issued, refer to Boil Water – Do Not Use Water Advisory (MW -ES-DWS-SOP-014-001). - Environmental Services Supervisor/ ORO or Designate Responsible 6.0 ASSOCIATED DOCUMENTS MOECC Watermain Disinfection Procedure 2016 MW -ES-DWS-SOP-014-001 – Boil W ater Advisory MW -ES-DWS-VIS-014-001 – Boil Water Notice and FAQ MW -ES-DWS-FRM-014-002 – Do Not Use Water Form Page 414 of 732 Special Case Contamination MW -ES-DWS-SOP-014-005 This document is CONTROLLED unless otherwise noted. Rev 1 Page 4 of 4 DO NOT PHOTOCOPY 7.0 REVISION HISTORY Revision No.: 1 Date of Last Revision: February 2018 Last Approval Date: February 2018 Reason for Change(s): New procedure to act as a guide in the instance of Special Case Contamination Summary of Change(s): New Procedure Page 415 of 732 Field and Response to Drinking Water Customer Calls MW -ES-DWS-SOP-021-001 This document is CONTROLLED unless otherwise noted. Rev 6 Page 1 of 2 DO NOT PHOTOCOPY 1.0 PURPOSE The purpose of this procedure is to ensure the effective handling of incoming calls and provide accurate information to responsible staff and the caller. 2.0 SCOPE This procedure applies to all Environmental Services staff associated with the task of fielding and responding to drinking water customer calls. 3.0 DEFINITIONS N/A 4.0 RESPONSIBILITIES Environmental Services Supervisor Provide customer service to the concerned consumer. Determine the issue. Create work order Clerical Staff Determine the nature of the call. Provide customer service to the concerned consumer. 5.0 PROCEDURE 5.1 The sequence of action varies for each specific situation. 5.2 Field incoming calls and determine general nature of call for example; discoloured water, low pressure, watermain break. – Clerical Staff Responsible 5.3 If customer lives in area where existing work is taking place; hydrant flushing, watermain break, advise customer of the ongoing works. – Clerical Staff Responsible 5.4 If the call appears to require attention, Clerical staff will record callers name & address and issue, then transfer the call to the appropriate supervi sor and create work order in Maintain. Or forward call to Environmental Services Staff. – Clerical Staff Responsible. 5.5 The Supervisor will advise the caller of the action to be taken to address their concern, then Title: Field and Response to Drinking Water Customer Calls Document #: MW-ES-DWS-SOP-021-001 Created by: Jessica Blanchard Status of Document: Final Approved by: Mike Pullano Issue/ Revision Date: July 2018 Start of Next Review Period: As Needed Revision #: 6 No. of Pages: 2 Page 416 of 732 Field and Response to Drinking Water Customer Calls MW -ES-DWS-SOP-021-001 This document is CONTROLLED unless otherwise noted. Rev 6 Page 2 of 2 DO NOT PHOTOCOPY record any additional information from caller (details of issue) to be entered into Maintain . – Environmental Services Supervisor Responsible 5.6 Once the complaint has been investigated, addressed and resolved, the work order shall be marked complete. – Environmental Services Supervisor Responsible 6.0 ASSOCIATED DOCUMENTS N/A 7.0 REVISION HISTORY Revision No.: 6 Date of Last Revision: July 2018 Last Approval Date: July 2018 Reason for Change(s): General Review Summary of Change(s): Grammar, minimal Page 417 of 732 Boil Water Advisory Do Not Drink The Water Without Boiling It First Bring all water to a boil for at least one minite and let it cool before using. Alternatively, you may use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes and food preparation, until further notice. Boiling kills bacteria and other organisms that may be present in the water. If you experience one or more of the following symptoms and they persist, contact your doctor: diarrhea, nausea, abdominal cramps and low-grade fevers. People with severely compromised immune systems, infants, and some elderly people may be at increased risk. These people should seek advice about drinking water from their health care providers. The City of Niagara Falls has no evidence at this time that the water system is contaminated. The possibility, however, does exist and is therefore issuing this advisory as a precaution to prevent or reduce the burden of water-borne illness related to drinking water. What is being done? We are investigating and taking the necessary steps to correct the problem. Please turn to local news and the City’s website niagarafalls.ca for updates as they become available. Due to the advise given by the Medical Officer of Health, a Boil Water Advisory has been issued in this area. Please take the following precautions: Useful Information How do I properly boil water? Bring water to full rolling boil for at least 1 minute, cool before use. How do I disinfect my hands? You can use an alcohol based hand disinfectant with a 60% alcohol content. You can also mix 45 mL (1.5 oz.) of household liquid bleach with 45 litres (10 gallons) of water. Mix and let stand for 10 minutes. I have a water filter does that make my water safe for drinking or cooking ? No. Filtered water should also be boiled for one minute before drinking or using it for cooking. What should I do after the boil water advisory is lifted? Run cold water faucets for one minute before using the water. Run drinking fountains for one minute before using the water. Flush all garden hoses by running cold water through them for one minute. Run water softeners through a regeneration cycle. Drain and refill hot water heaters set below 45°Celsius (normal setting is 60°Celsius). niagarafalls.ca BOIL WATER ADVISORY BOIL YOUR WATER BEFORE USING OR USE BOTTLED WATER Page 418 of 732 FREQUENTLY ASKED QUESTIONS What Is the Reason For A Boil Water Advisory? There different are reasons for issuing a Boil Water Advisory such as: Possible lack of disinfectant in the water supply Bacteria found in drinking water sample Possible outbreak of an illness that has been linked to consumption of water GENERAL INFORMATION TO KNOW Boiled water or bottled water ONLY should be used for the following: Drinking Food Preparation and Cooking Ice Making Teeth Brushing Making Baby Formula and Juices Boil Water Advisory Can I Take a Bath/Shower? Adults and teens may shower as long as no water is swallowed. Older children may shower if using a hand held shower head while keeping water away from the face. Younger children should be given sponge baths. FREQUENTLY ASKED QUESTIONS Can I use my dishwasher? Yes, if your dishwasher has a hot setting. Alternatively you may soak dishes in a solution of 30mL (1 oz.) household liquid bleach and 13.5 litres (3 gallons) of water. Let dishes soak for at least 1 minute, then air dry. I wash my dishes by hand how do I disinfect them? You can use boiled water to wash dishes. You can also, as noted above, wash with soap and hot water, then disinfect dishes with a solution of 30mL (1 oz.) household liquid bleach and 13.5 litres (3 gallons) of water. Let dishes soak for at least 1 minute, then air dry. FREQUENTLY ASKED QUESTIONS My child was ill with diarrhea. Should I clean and disinfect toys ? Yes, if the toys are visibly soiled, wash them first with soap and water and then disinfect with a solution of 60 mL (1/4 cup) of household liquid bleach and 4.5 litres (1 gallon) of water. Boil Water Advisory Boil Water Advisory How do I disinfect items that have come in contact with raw meat? Wash with soap and hot water, then disinfect with a solution of 60 mL (1/4 cup) of household liquid bleach with 4.5 litres (1 gallon) of water. Do Not Reuse this solution. My doctor told me I am immunocompromised. What should I do? Always follow your physician’s and dietician’s advice. For More Information Contact: Niagara Region Public Health 905-688-3762 1-800-263-7248 Dip toys in to the solution, then air dry. Cloth and plush toys could be machine washed on a hot setting or dry-cleaned.Page 419 of 732 DO NOT USE WATER FOR ANY PURPOSE Day, Month, Year - Due to advice given by the Medical Officer of Health, please do not use water for any purpose. Please take the following precautions: Do not use water from this water system for any purpose until further notice Bottled water should be used for drinking, making ice, brushing teeth, washing dishes and food preparation What is being done? We are investigating, and taking the necessary steps to correct the problem as soon as possible. Please turn to local news and the City’s website niagarafalls.ca for updates as they become available. For more information please contact: City of Niagara Falls Service Centre 905-356-1355 DRINKING WATER WARNING MW-ES DWS-FRM-014-003 Page 420 of 732 City of Niagara Falls Water Distribution System Annual Summary Report Period: January 1, 2018 to December 31, 2018 Waterworks Number: 260002304 Created February 2019 Page 421 of 732 Table of Contents Introduction ........................................................................................................... 1 Waterworks Description ........................................................................................ 1 Compliance ........................................................................................................... 2 Municipal Drinking Water Licensing Program .................................................... 2 Safe Drinking Water Act .................................................................................... 3 Niagara Falls Water Quality Test Results .......................................................... 4 Adverse Water Quality Incidents and Actions.................................................... 4 Operational Activities ............................................................................................ 5 Flow Rates ............................................................................................................ 6 Definitions ............................................................................................................. 7 Page 422 of 732 Water Distribution Summary Report 1 City of Niagara Falls Water Distribution Annual Summary Report Introduction In accordance with the Safe Drinking Water Act this report provides members of Niagara Falls Municipal Council, the legal Owners of the water distribution system with a n annual summary report of actions that took place from January 1, 20 18 to December 31, 2018. In accordance with the Act, this report must list any time the City failed to meet the conditions and requirements of the Acts, Regulations, Approvals, Drinking Water Works Permits, Municipal Drinking Water Licences and Orders issued by the Ministry of the Environment Parks and Conservation. For each requirement not met, the report must specify the duration of the failure and the measures taken to correct the failure. Additionally, the report must list the summary of the quantities and flows of the water supplied. Waterworks Description The City of Niagara Falls is a Class 2 water distribution system, which receives all treated water from the Regional Municipality of Niagara via the Niagara Falls Water Treatment Plant. The raw water source is surface water supplied from the Niagara River, via the Welland River. The distribution system consists of approximately 467.90 km of watermain, 3,141 fire hydrants and 4,902 valves owned and operated by the City of Niagara Falls. Additionally, there is 48 km of watermain owned and operated by Niagara Region. The size of watermains owned by the City of Niagara Falls range from 25mm to 450 mm in size. Additional information regarding the Niagara Falls Water Treatment Plant can be found on the Regional Municipality of Niagara website. Website http://www.niagararegion.ca/home.aspx Page 423 of 732 Water Distribution Summary Report 2 Compliance Municipal Drinking Water Licensing Program As part of a recommendation made by Justice O’ Connor during the Walkerton Inquiry , the Ministry of the Environment introduced the Municipal Drinking Water Licensing Program. This program requires the Drinking Water System Owner (City of Niagara Falls) to obtain a licence to operate their drinking water system. There are four components to each licence; the Drinking Water Works Permit, Implementation of a Drinking Water Quality Management System, Accreditation of the Quality Management System and preparation of a Financial Plan. Drinking Water Work Permit allows the Municipality to alter, add, replace, modify and extend the drinking water based on a series of predefined conditions. Drinking Water Quality Management System (DWQMS) is a series of 21 elements that address all aspects of a water system. The overall goal of the DWQMS is continuous improvement with respect to planning, operating and reviewing the drinking water system. Through the creation of an operational plan the drinking water system Owner demonstrates the ability to operate a safe and effective drinking water system, while continuously monitoring performance and compliance via internal and external audits. Accreditation of the Quality Management System is achieved through internal and external audits, the goal of these audits are to ensure that the Owner is following the processes and procedures laid out in the operational plan. The City of Niagara Falls has enlisted NSF International to act as the Quality Management System accreditation body. Ontario Regulation 453/07, Safe Drinking Water Act requires that each Owner prepare a Financial Plan for the drinking water system. The City has retained a consultant to aid in the preparation of the Financial Plan. In 2018, the City’s Drinking Water Quality Management System was audited by NSF-ISR. Zero non-conformances were found during this audit, allowing the City to continue to receive accreditation meeting the requirements of the Safe Drinking Water Act, 2002. Page 424 of 732 Water Distribution Summary Report 3 Safe Drinking Water Act To remain compliant with the Safe Drinking Water Act, the City performs a minimum of 96 microbiological samples a month. Each of these samples is taken from a different location, providing a diverse profile of the water distribution system. Disinfection levels showing free chlorine residuals are also taken at the time of each sample; ensuring proper disinfection levels are maintained. The City takes additional free chlorine residuals throughout the week, again to ensure proper disinfection levels are maintained. The City also takes water samples testing for elevated levels of trihalomethan es (THM), a chlorine disinfection by-product. The City takes these water samples from areas where the formation of THM would most likely occur. In 2018, a clarification to the Ministry guidance document for HAA sampling occurred, which will require the City to test for Haloacetic Acids (HAA) at two separate locations (previously one location) in 2019. HAA similar to THM is a chlorine disinfection by- product. The City and Niagara Region keep in close communications regarding these test results. The Ministry of the Environment Parks and Conservation has also provincially mandated a Community Lead Testing Program. The City has been granted permission, by the Ministry of the Environment Parks and Conservation to reduce the number of lead samples taken per sampling window due to the ratio of results that meet the Provincial Water Quality Objectives, compare to the samples that do not. The sample numbers have been reduced to 20 resident samples, 4 distribution system samples and 2 non- residential samples as per Table 2 of Schedule D of the City of Niagara Falls Distribution System Municipal Drinking Water Licence. This must be done once between December 15 and April 15 and again June 15 to October 15, on an ongoing cycle. All of the aforementioned samples, in accordance with the Act must be taken by an individual with a W ater Operators licence or a Water Quality Analyst licence . These licences are distributed by the Ontario Water Wastewater Certification Office, in accordance with Ontario Regulation 128/04, Safe Drinking Water Act. Samples are then taken to a Ministry of the Environment Parks and Conservation approved laboratory. Laboratories must meet quality standards determined by the Ministry of the Environment Parks and Conservation and are audited by the Canadian Association for Laboratories Accreditation. In the event an incident occurs where water samples do not meet Provincial water quality standards, this is deemed an Adverse Water Quality Incident (AWQI). This is detailed further in the chart following entitled Adverse Water Quality Incidents and Actions An Annual Drinking Water Report has been completed and is available free of charge to the public through the City website and at the Municipal Service Centre. Members of the public may also view water sample results at the Municipal Service Centre. Page 425 of 732 Water Distribution Summary Report 4 On December 31, 2012 section 19 of the Safe Drinking Water Act, 2002 . Section 19 entitled, Standard of Care came into force. This section requires the Owner of the Drinking Water System and each person with decision making authority to exercise the level of care, diligence and skill in respect of a municipal drinking water system that a reasonably prudent person would be expected to exercise in a similar situation and to act honestly, competently and with integrity with a view ensuring the protection and safety of the users of the drinking water system. Section 19 has been listed as an attachment to the accompanying Council Report. Niagara Falls Water Quality Test Results Parameter MAC Number of Samples Range Comments Microbiological Analysis Escherichia Coli (E. Coli) CFU/ 100mL 0 1204 0 Indicates presence of fecal matter Total Coliforms CFU/ 100 mL 0 1204 1 Indicates the possible presence of fecal contamination Heterotrophic Plate Count (HPC) CFU/mL N/A 1204 0 - >500 Indication of overall water quality Chemical Analysis Trihalomethanes mg/L 0.10 mg/L 4 0.0207 - 0.0458 Average of Samples taken quarterly Haloacetic Acids mg/L 0.08 mg/L 4 0.0063 - 0.0076 Average of Samples taken quarterly Lead mg/L Residential and Non- Residential Plumbing 0.010 mg/L 44 <0.00003 - 0.0208 Lead services were used in construction prior to 1955. Distribution 0.010 mg/L 15 <0.00003 - 0.00140 City does not have lead watermain Disinfection Free Chlorine Residual mg/L 0.05 to 4.0 mg/L 1539 0.17 - 1.56 Level of disinfectant Adverse Water Quality Incidents and Actions Date Location Parameter Result Actions Date of Resolution 01/04/2018 6717 Drummond Rd Total Coliform 1 CFU/100mL Flush and resample 01/08/2018 In the event of an adverse water quality incident (AWQI), the City receives immediate notification from the laboratory. The City is then required as per Ministry of the Page 426 of 732 Water Distribution Summary Report 5 Environment Parks and Conservation regulations to verbal notify the Regional Public Health Unit and the Ministry of the Environment Spills Action Centre. Additionally, the City has chosen to contact our local Ministry of the Environment Parks and Conservation Inspector to share this information. These individuals are then faxed the same information that was shared verbally. To ensure water safety with a microbiological or chemical exceedance , the City immediately sends a member of staff to flush the nearest fire hydrant, and take additional water samples at the source of the AWQI. In addition, in the instance of a microbiological exceedance, City immediately initiates sampling upstream and downstream of the AWQI. This upstream/downstream sampling occurs for two consecutive days at minimum until the City receives verbal notification from the laboratory that the water samples are all clear. In the above table, the column “Date of Resolution” indicates the date in which the City has received copies of the laboratory results and submits the “Notice of Resolution” to the Ministry of the Environment Conservation and Parks and Public Health Unit. It should be noted that an Adverse Water Quality Incident does not indicate that the drinking water is unsafe; rather it indicates that with respect to that specific sample, the Provincial water quality objective was exceeded. In the event a lead result exceeds the Provincial standard, this result does not indicate system wide lead level, but rather at the specific sample site. Possible sources of lead include; lead solder, leaded brass fixtures and lead service lines. Prior to 1955 it was common to use lead water service lines as opposed to copper due to the malleability of lead. Properties that have lead results that exceed the Provincial standard are given an information package on ways to best reduce lead in their drinking water. Operational Activities In 2018, the City of Niagara Falls experienced 87 water main breaks, compared to 55 in the previous year. With all water main breaks, the City follows a standard operating procedure, detailing the steps taken to repair the water main, while ensure water quality. Following Category 2 water main breaks, microbiological samples are taken upstream and downstream of the break; ensuring the break was repaired in such a way that water quality levels were not affected. Page 427 of 732 Water Distribution Summary Report 6 Flow Rates 2018 Monthly Water Flow Rates (Mega Litres) Month Quantity (ML) January 1257.808 February 1090.977 March 1202.922 April 1156.643 May 1385.821 June 1638.605 July 1971.490 August 1670.229 September 1375.239 October 1255.997 November 1125.617 December 1192.650 Total 16323.998 Monthly Average 1360.33 Daily Average 47.76 1 Mega Litre = 1,000,000 Litres Page 428 of 732 Water Distribution Summary Report 7 Definitions MAC - Maximum Acceptable Concentration This is a health-related standard established for parameters which when present above a certain concentration, have known or suspected adverse health effects. The length of time the MAC can be exceeded without injury to health will depend on the nature and concentration of the parameter. (Ontario Drinking Water Standards. Ministry of the Environment and Climate Change. Revised January 2001. PIBS #4065e. Page 2.) mg/L - milligrams per litre (parts per million) cfu/100 mL - Colony Forming Units per 100 millilitres of sample µg/L - micrograms per litre (parts per billion) < - Less than > - Greater than Microbiological parameters (i.e. bacteria) - the source of bacteria may come from wastewater treatment plants, livestock operations, septic systems and wildlife. Microbiological analysis is the most important aspect of drinking water quality due to its association with dangerous waterborne diseases. (Paraphrased from Ontario Drinking Water Standards. Ministry of the Environment and Climate Change.) Total Coliform - the group of bacteria most commonly used as an indicator of water quality. The presence of these bacteria in a water sample indicates inadequate filtration and / or disinfection. (Ontario Drinking Water Standards. Ministry of the Environment and Climate Change.) Escherichia coli (E. coli) - a sub-group of coliform bacteria. It is most frequently associated with recent fecal pollution. The presence of E. coli or fecal coliforms in drinking water is an indication of sewage contamination. (Ontario Drinking Water Standards. Ministry of the Environment and Climate Change) Heterotrophic Plate Count (HPC) - an estimate of the number of background bacteria present in the distribution system. It is not an indicator of fecal contamination, but more a general indicator of disinfection effectiveness and distribution system status with respect to biofilm presence and the influence of bacterial re-growth in the distribution system. Page 429 of 732 Water Distribution Summary Report 8 Trihalomethanes (THM’s) - The maximum acceptable concentration (MAC) for Trihalomethanes (THMs) in drinking water is 0.10 mg/L based on a four quarter moving annual average of test results. Trihalomethanes are the most widely occurring synthetic organics found in chlorinated drinking water. The four most commonly detected Trihalomethanes in drinking water are chloroform, bromodichloromethane, chlorodibromomethane and bromoform. The principal source of Trihalomethanes in drinking water is the action of chlorine with naturally occurring organics (precursors) left in the water after filtration. Haloacetic Acid (HAA) - The Guidelines for Canadian Drinking Water Quality (GCDWQ) recommend a maximum acceptable concentration (MAC) of 0.08 mg/L for HAAs in drinking water, based on a locational running annual average of a minimum of quarterly samples taken in the distribution system. The reported HAAs value refer to the sum of the concentration of six haloacetic acid compounds which include mono-, di-, and trichloroacetic acids, and mono- and dibromoacetic acids, and bromochloroacetic acid. HAAs are a type of chlorination disinfection by-product that are formed when the chlorine used to disinfect drinking water reacts with naturally occurring organic matter, usually in raw water. HAA’s are a relatively new disinfection by-product. Lead - Metals, for the most part, are naturally present in source water, or are the result of industrial activity. Some, such as Lead, may enter the drinking water from plum bing in the distribution system. Lead can occur in the source water as a result of erosion of natural deposits. The most common source of lead is corrosion of the household plumbing. The MAC for lead levels is 0.010 mg/L. Page 430 of 732 DWQMS Management Review 2018 Page 431 of 732 Table of Contents List of Acronyms and Definitions ................................................................... 3 Introduction .................................................................................................... 5 1. Incidents of regulatory non-compliance ..................................................... 5 2. Incidents of adverse drinking-water tests ................................................... 6 3. Deviations from critical control point limits and response actions .............. 7 4. Efficacy of the risk assessment process .................................................... 7 5. Third-party and Internal audit reports ......................................................... 7 6. Results of emergency response testing ..................................................... 9 7. Operational performance ........................................................................... 9 8. Raw water supply and drinking-water quality trends .................................. 9 9. Follow-up on action items from previous management reviews .............. 10 10. Status of management action items identified between management reviews… ..................................................................................................... 11 11. Changes that could affect the Quality Management System ................. 11 12. Consumer feedback (i.e., internal & external communications) ............. 12 13. Resources needed to maintain the Quality Management System ......... 12 14. Results of DWQMS Infrastructure Review ............................................. 12 15. Operational Plan currency, content & updates……………………………13 16. Staff suggestions ............................. ……………………………………....13 Page 432 of 732 Page 3 of 13 2018 DWQMS Management Review List of Acronyms and Definitions DWQMS – Drinking Water Quality Management System MECP – Ministry of the Environment Conservation and Parks QMS – Quality Management System THM –Trihalomethanes are a group of compounds that can form when the chlorine used to disinfect drinking water reacts with naturally occurring organic matter (e.g., decaying leaves and vegetation). HAA - Haloacetic Acid. HAA values refer to the sum of the concentration of six haloacetic acid compounds which include mono-, di-, and trichloroacetic acids, and mono- and dibromoacetic acids, and bromochloroacetic acid. HAAs are a type of chlorination disinfection by-product that are formed when the chlorine used to disinfect drinking water reacts with naturally occurring organic matter, usually in raw water. OFI – Opportunity for Improvement Ontario Regulation 170/03 – Regulation under the Safe Drinking Water Act governing Drinking Water Systems Ontario Regulation 169/03 – Ontario Drinking Water Quality Standards which Outline maximum allowable concentrations (standards) for Microbiological, Chemical and Radiological elements and compounds in drinking water systems. Ontario Regulation 319/08 – Regulation under the Health Protection and Promotion Act governing Small Drinking Water Systems. This Reg. lies outside the scope of the Safe Drinking Water Act as it relates to systems separate from the distribution system. Watermain Disinfection Procedure Section 4 – Documentation requirements for operators who are performing maintenance and repair activities associated with disinfecting water mains as part of an addition, modification, replacement, extension, planned maintenance, or emergency repair in a municipal residential drinking water system Page 433 of 732 Page 4 of 13 2018 DWQMS Management Review SDWS – Small Drinking Water Systems. The City of Niagara Falls owns 3 cistern fed SDWS properties, which are the: Willoughby Volunteer Fire Department at 11208 Sodom Rd.; Willoughby Town Hall at 11211 Sodom Rd. and; Fire Station #6 at 8137 Schisler Rd. Page 434 of 732 Page 5 of 13 2018 DWQMS Management Review 2018 DWQMS Management Review Introduction Element 20 of the Drinking Water Quality Management Standard states that a Management Review must be completed at least once every calendar year. This review is to be completed with the person(s) deemed Top Management in the Drinking Water System. The purpose of the Management Review is to document the actions and effectiveness of the Quality Management System. The outcome of the Management Review must be reported to the Owner of the Drinking Water System. The information reported to the Owner can be relayed at the same time as the Annual Drinking Water System Report, scheduled to be provided to Council in March. 1. Incidents of regulatory non-compliance In September of 2018, the Ministry of the Environment Conservation and Parks completed an onsite inspection. This inspection indicated that there were no incidents of regulatory non-compliance, and therefore the overall compliance rating for the inspection was 100.00%. However, the Inspector suggested, in the “Recommendations and Best Practices” section of the report to: Create policies and programs towards backflow prevention and set up a plan to install backflow prevention devices at its own facilities in a timely fashion. This was strongly recommended, as the City does not currently have a formal backflow prevention program, and is at a high risk of experiencing a backflow incident resulting in contamination of the water service; Increase the minimum number of microbiological samples (from 88 to 91) taken per month in the distribution system due to the City’s increasing population as per Schedule 10 of o. Reg. 170/03, and to provide an updated sampling strategy, to ensure that correct number of samples are taken monthly by November 2018. This was completed and submitted prior to the MECP deadline; Include all requirements outlined in the new “Watermain Disinfection Procedure” on the City’s Operator Reports and ensure all appropriate staff are provided a review of the new documents and their associated requirements. This was completed prior to the MECP deadline of January 7, 2019; Page 435 of 732 Page 6 of 13 2018 DWQMS Management Review Ensure all original Forms 1 and their associated documents are kept for inspection for a period of 10 years, as required by the Drinking Water Works Permit; Review “Haloacetic Acids (HAA’s) Sampling Concerns” MECP guidance letter to ensure 2019 sampling of HAA’s are sufficient. Establish a formal yearly assessment of production volumes vs. authorized consumption of water to determine percentage loss. This may include expanding upon the current ad-hock leak detection program in place. The MECP 2018 Inspection Report is attached as Appendix A, for review. 2. Incidents of adverse drinking-water tests The City experienced one (1) adverse sample result within its distribution system, as well as one (1) adverse sample result in its SDWS during 2018 i) January 3, 2018: A microbiological sample collected at 6717 Drummond Road (Drummond Sunoco), which is a regular distribution sampling point for the City of Niagara Falls resulted in an adverse reading of 1 total coliform(CFU/100 mL). Samples collected the day following the adverse sample were clear (0 coliforms). Upon receiving the adverse notification from the Licenced Lab, Staff followed SOP “MW-ES-DWS-SOP-012-001 – Adverse Water Quality Incident Reporting”, and the incident was resolved by re-sampling. ii) May 16, 2018: A microbiological sample collected at 8037 Schisler Road (Fire Station #6), which is one of three SDWS in Niagara Falls and is sampled on a monthly basis for microbiological parameters resulted in an adverse reading of 2 total coliforms (CFU/100 mL). The sample collected two days following the initial sample was clear (0 coliforms). As this adverse test was outside of the Safe Drinking Water Act scope, the Environmental Services Division chose to create a new standard operating procedure as it relates to responding to SDWS adverse water tests titled “Adverse Water Quality Incident Reporting – O. Reg. 319/08” - MW -ES-DWS- SOP-012-007. In turn, for consistency and clarity, MW -ES-DWS-SOP-012-001 – Adverse Water Quality Incident Reporting SOP noted above was retitled “Adverse Water Quality Incident Reporting – O. Reg. 170/03” as it is specific to this regulation. Page 436 of 732 Page 7 of 13 2018 DWQMS Management Review Upon receiving the adverse notification from the Licenced Lab, Staff followed steps outlined in newly created SOP “MW -ES-DWS-SOP-012-007 – Adverse Water Quality Incident Reporting – O. Reg. 319/08.”, and the incident was resolved by re-sampling. A copy of MW -ES-DWS-SOP-012-001 can be found in previous Management Reviews and this document, along with the newly created MW -ES-DWS-SOP- 007 can also be circulated upon request. It should also be noted that the Niagara Region Niagara Falls Water Treatment Plant reported a Notice of Adverse Test Results on June 20, 2018 at their Stanley Avenue Chlorine Booster Station of 1 total coliform (CFU/100 mL). This incident was resolved by re-sampling two days following the initial report and did not affect the drinking water quality within the City of Niagara Falls water distribution system. 3. Deviations from critical control point limits and response actions There were no deviations from critical control points during this report period. 4. Efficacy of the risk assessment process During the 2017 internal audit, it was identified that further clarification was needed with respect to the Risk Assessment and what a true critical control point is. Currently there are items listed as critical control points that the City cannot control, regardless of their importance, such as backflow prevention devices not owned by the City. As per the updated DWQMS standard, MECP required items were also addressed in the Risk Assessment. These included climate change issues such as drought, forest fires, tornados or extended extreme temperatures. These were captured in the 2018 Risk Assessment. 5. Third-party and Internal Audit Reports Third Party Audit On July 26 2018, NSF Internal performed an offsite verification audit of the City’s DWQMS. The Auditor recommended the word “clean” was added to the Environmental Services Division Mission Statement (which was complete and updated in all document storage areas immediately). Other than this recommendation, there were no opportunities for improvement (OFI’s) noted. Page 437 of 732 Page 8 of 13 2018 DWQMS Management Review Similarly, there were not any non-conformances found during the third party audit. The NSF Third Party Audit is attached as Appendix B, for review. Internal Audit An internal audit was completed by Acclaims Environmental on November 27th and 28th 2018. The Ministry released Version 2.0 of the DWQMS in February 201 7. This document indicated all changes required to systems Operational Plan, policies and procedures must be complete before the first audit in 2019. The City chose to be audited on this new Version for the 2018 audit year, ahead of schedule for optimized efficiency and responsibility. During this interna l 2.0 audit, zero non- conformances were noted by the auditor. However, there were some opportunities for improvement noted which include: Consider electronically relocating the subfolders within the DWQMS folder; Consider adding descriptors to the electronic CAR’s for ease of locating; Consider adding a document control header, a subheading for the pH meter calibration section and a pH buffer solution expiry date field on the existing “Lead Sampling Rounds” tracking sheets Consider linking the “Master Project Spreadsheet” (which tracks Form 1’s) to the document control system; Consider tracking essential document expiry dates (drawings for Form 1 projects, MDWL, DWWP, staff licences etc.) with reminders to Outlook; Consider referencing a critical control limit that is better than regulatory limits, as these are the values that initiate a response procedure ; Consider adding the Manger of Environmental Services as a member of Top Management – COMPLETE; Consider documenting that the outcomes of the most recent risk management assessment are considered during the infrastructure review meeting; Consider adding “Out of Service” labels to appropriate equipment and their cases to prevent unintended use; Consider linking to the www.alertready.ca site as an option for communicating to non-residents (tourists etc.) about water emergencies and/or advisories; Consider developing a strategy (in partnership with the local BIA committee) facilitate the provision of alternate water supply for non- residents, if needed. The internal audit report is attached as Appendix C, for review. Page 438 of 732 Page 9 of 13 2018 DWQMS Management Review 6. Results of emergency response testing On October 30, 2018, Environmental Services Staff participated in an Emergency Response desktop training exercise. The scenario included severe weather, suspected contamination of a watermain due to a terrorist attack, severe drought and resulting power outage and also a failed backflow preventer within varying areas of Niagara Falls. The group was asked to work together on a plan of action, remediation and communication to City staff as well as Niagara Falls residents and pertinent external agencies. Team discussion touched on items such as flushing techniques, optimum communication, acquiring aid from other Municipal/Regional entities, water advisory procedures, watermain isolation, valve closures, sample protocols, operational reporting requirements and health and safety procedures. 7. Operational performance In 2018 Environmental Services responded to 87 watermain breaks. This total number is an increase from the previous year (2017), during which 55 watermain breaks occurred. The winters of 2017 and 2018 were similar in weather patterns during the winter months. However, excessive drought during the summer months of 2018 was attributed to the increase in watermain breaks compared to the previous year. 8. Raw water supply and drinking-water quality trends Niagara Region is responsible for all sampling and testing of raw water. Through a previous year’s hydrant maintenance program, City staff members have found areas of the municipal drinking water system where weekly or bi-weekly flushing’s can improve water quality. These areas are tracked by way of a flushing report form and this practice has continued throughout 2018. Source water temperature changes in late spring and fall have historically resulted in resident inquiries about chlorine levels. The majority of these calls originate from the south end of the City which is the geographic area closest to the water treatment plant. The City receives weekly chlorine residual results from Niagara Region, which have indicated no significant fluctuation in chlorine levels leaving the treatment plant. This remained unchanged in 2018. Niagara Region is continuing to monitor THM (trihalomethane) levels in conjunction with all local area municipalities. Various methods of preventing THM levels from increasing have been discussed. The City’s Environmental Services Page 439 of 732 Page 10 of 13 2018 DWQMS Management Review Division will continue to flush dead end watermains, which is a currently a suitable manner for which a distribution system can mitigate potential high THM levels. There have been discussions with Niagara Region in regards to changing their GAC (granular activated carbon) at the treatment plant. This filter media removes organic debris from the treated water and reduces THM formation. This communication with Niagara Region continued throughout 2018 and will carry on indefinitely, as we collaboratively strive for the continual improvement of water quality in the distribution system. The filter media at the Niagara Falls Water Treatment Plant will be replaced during the 2019 year, based on information reported by the Niagara Region Process Specialist. 9. Follow-up on action items from previous management reviews 2017 Management Review Action Items Action Items Assigned To Due Dates Status/Follow-up Post construction monitoring for areas of historic low Cl residual (corrected dead ends) Jessica Blanchard 2018 Has not occurred, other than regular monthly sampling in areas close by. There have been no water quality issues/complaints in these areas since construction, which mitigates the need for sampling. Research newly recommended auditing agency for 2018 Jessica Blanchard Before next 2018 Accreditatio n Audit -NSF utilized in 2018 as per their 3 year cycle. To discuss utilizing SAI Global during next cycle -City did choose to utilize a different internal auditor for 2018 To contact Niagara Region as it relates to their filter upgrade status at the NFWTP Jessica Blanchard 2018 As per Niagara Region Water/Wastewater Process Specialist, the Filter Rehabilitation Project went out for Tender in 2018, to be completed in early 2019. However, some increasing Geosmin/MIB issues at the Decew Plant have superseded the filter media replacement project at the NFWTP, which has been delayed. Chlorine by-products will continue to be monitored by the City. To contact Niagara Region Public Health and request an updated/adjusted Directive for the City’s SDWS’s Jessica Blanchard 2018 New Directive issued for Fire Station # 6 in January 2019 (only one of the three SDWS which had changes to treatment that were not noted in 2011 Directive). Other SDWS’s will be inspected and updated Directives provided by Q3 2019 To review current forms and agreements with contractors as it relates to capital works projects to adjust language if Jessica Blanchard James Sticca 2018 Ongoing. Continual discussions regarding non- certified individuals operating water system valves ensures this does not occur. Forms to be updated. Also newly followed/created processes and SOP’s (such as Drinking Water System Drawings: MW - Page 440 of 732 Page 11 of 13 2018 DWQMS Management Review 10. Status of management action items identified between management reviews No action items identified during this time period. 11. Changes that could affect the Quality Management System The MECP released Version 2.0 of the DWQMS in February of 2017. This document was used as a guide to update City procedures, processes and best practises. In 2018 the City was audited internally on this Version 2.0 document, with zero non-conformances noted. To review, in January of 2017, a change to Ontario Regulation 170/03 outlined that residential drinking water systems and non-municipal year-round residential drinking water systems that provide chlorination or chloramination are to be taking and analyzing samples from locations within their system that are likely to experience the formation of THMs and HAAs, which are both chlorine disinfection by-products. The City has been sampling for THMs for several years and commenced quarterly HAA testing in 2017. Although the Ontario Regulation 169/03 standard of 0.08 mg/L for HAAs in drinking water (based on a locational running annual average of a minimum of quarterly samples taken in the distribution system) does not come into effect until January 1, 2020, the City has been diligently monitoring HAA levels to proactively ensure values remain far below the 0.08 mg/L exceedance. In addition to this, in May of 2018, the MECP circulated a letter titled “Haloacetic Acid (HAA) Sampling Concerns” to Municipal Drinking Water System Owners and Operators that recommended further HAA testing to allow a more seamless transition to the upcoming regulated monitoring requirements. In response to this, in 2019 the City will be performing two (2) HAA sampling tests quarterly – one close to the Niagara Falls Water Treatment Plant and an additional sample close to a chlorine booster station (downstream from the booster station). If the average annual HAA levels are below half of the 2020 exceedance value (half of 0.8 mg/L – which is 0.4 mg/L), the City can go back to sampling one HAA location the following year. If the annual average is above 0.4 mg/L, the City will have to continue sampling at two locations for HAA’s. The average annual HAA value for the one location in 2018 was 0.00668 mg/L. In 2018, Public Health initiated the increased frequency of SDWS inspections. These inspections previously occurred once every four (4) years, and are now being inspected annually (once a year). The City continues to work towards updating the SDWS (of which the City has three in total) checklists/inspection fitting. ES-DWS-SOP-020-001) allows insurance that proper documents are received by contract and other City staff during projects Page 441 of 732 Page 12 of 13 2018 DWQMS Management Review sheets to ensure compliance with the Public Health Directive Document for each system. The MECP is in the process of developing a second version of the Watermain Disinfection Procedure. A draft of this document is currently being circulated for review and the MECP has advised that the final version of this document will likely occur by year’s end 2019. Some City operating procedures and operational logs may require further updating following the additional/adjusted standards and requirements in this proposed Ministry document update. However, the City has proactively been adjusting their documents to suit MECP and O. Reg. 170/03 on a continual basis over the past two years. To review, since July 1, 2017, schools and child care centres in Ontario have been required to test all fountains and drinking water taps in their facilities by Ministry prescribed timelines. If a sample result exceeds the standard, immediate action needs to be taken until the issue is resolved. The increased lead testing requirement was developed to ensure all water taps serving drinking water to children in schools and child care centres are sampled for lead. This program currently remains the responsibility of the Public Health System. 12. Consumer feedback (i.e., internal & external communications) Environmental Services still continues to flush areas known to have low chlorine residuals weekly. Discoloured or dirty water calls have continued to decrease; this is due to the extensive capital work taking place in areas known for water quality issues. 13. Resources needed to maintain the Quality Management System The DWQMS Representative (Environmental Services Coordinator) continues to use an external consultant for the internal audit. This provides the DWQMS Representative with detailed reports and multi-industry expertise during the on- site audit. The city chose to utilize a different internal auditor in 2018 (as a change from the auditor from 2016 and 2017), to optimize best practise suggestions. 14. Results of DWQMS Infrastructure Review The DWQMS Infrastructure Review is one of many documents which aid in the decision making process for determining Capital Works projects and schedules. The DWQMS Representative and the Manager of Environmental Services, along Page 442 of 732 Page 13 of 13 2018 DWQMS Management Review with the Asset and Infrastructure teams have worked collectively to prioritize the proposal of capital work for design. Suggestions are also provided by Environmental Services staff based on previous experience and were taken into consideration along with other factors, such as sewer separation. The process still remains as stated above. Additionally, as operational challenges arise, the Environmental Services Coordinator (DWQMS Rep) ensures these are communicated to the Manager of Environmental Services who flags these to the Asset and Infrastructure teams for future capital replacement programs. This consistent line of communication between Operations and Engineering was missing prior to the initiation of the DWQMS. As previously mentioned, the outcomes of the most recent Risk Management Assessment will be presented and considered in future Infrastructure Reviews, as suggested by the City’s 2018 Internal Auditor. 15. Operational Plan currency, content & updates The Operational Plan was updated in early 2019 and scheduled to be endorsed by Municipal Council in Q2 of this same year. 16. Staff suggestions Throughout 2018, Environmental Services staff offered several process improvement suggestions for the DWQMS. They included: Creating a document which contains microbiological sample site specific directions for sampling. Locations have been known, but this new document outlines how to gain access to each building and navigate to each sample faucet location. This improved efficiency in sampling for all staff and established a consistency for future sample sites; Creating a new Standard Operating Procedure for HAA testing (previously did not exist). With the relatively new requirements for HAA testing in distribution system (2017) and requirement changes in frequency and location to commence in 2019, there was a need to communicate this to staff and provide direction to ensure compliance and consistency; Clarifying responses to adverse test results based on type. Newly created SOP regarding adverse test follow up for SDWS led to the updated/retitling of the response to adverse test results for any system which falls under O. Reg. 170/3. This allowed for further guidance, consistency and accuracy in reporting adverse results. Page 443 of 732 Ministry of the Environment, Ministère de l’Environnement Conservation and Parks de la Protection de la nature et des Parcs Drinking Water and Environmental Division de la conformité en matière d’eau Compliance Division potable et d’environnement West Central Region Direction régionale du Centre-Ouest Niagara District Office Bureau du district de Niagara 9th Floor, Suite 15 9e étage, bureau 15 301 St. Paul Street 301, rue St. Paul St. Catharines, ON L2R 7R4 St. Catharines, ON L2R 7R4 Tel.: 905 704-3900 Tel.: 905 704-3900 1-800-263-1035 1-800-263-1035 Fax: 905 704-4015 Téléc: 905 704-4015 Friday, October 26, 2018 File: SI NI NF A540 – 2018-19 DWS# 260002304 Mr. Mike Pullano, Environmental Services Supervisor, City of Niagara Falls, 3200 Stanley Avenue, Niagara Falls, Ontario, L2E 6X5 Re: Niagara Falls Distribution System Inspection Report Dear Mr. Pullano, Please find the enclosed copy of the inspection report for the City of Niagara Falls Distribution System initiated on September 27, 2018. Please note that as of June 29, 2018 the Ministry of the Environment and Climate Change‘s name has changed to the Ministry of the Environment, Conservation and Parks. This name change will take some time to be reflected in ministry materials and systems. Section 19 of the Safe Drinking Water Act (Standard of Care) creates a number of obligations for individuals who exercise decision-making authority over municipal drinking water systems. Please be aware that the Ministry has encouraged such individuals, particularly municipal councillors, to take steps to be better informed about the drinking water systems over which they have decision- making authority. These steps could include asking for a copy of this inspection report and a review of its findings. Further information about Section 19 can be found in “Taking Care of Your Drinking Water: A guide for members of municipal council” found under on the Ontario website at www.ontario.ca/environment-and-energy/taking-care-your-drinking-water-guide-members- municipal-councils. The items found within the section entitled “Non-compliance with Regulatory Requirements and Actions Required” outline non-compliance with regulatory requirements contained within an Act, a Regulation, or site-specific approvals, licenses, permits, orders, or guidelines. Please ensure that the required actions are completed within the prescribed timeframe. The items found within the section entitled “Summary of Best Practice Issues and Recommendations” provide information to the owner or operating authority outlining practices or Page 444 of 732 2 standards established through existing and emerging industry standards that should be considered in order to advance current efforts. These items do not, in themselves, constitute violations. More recommendations are also provided within the body of the report. Thank you for the assistance during the inspection. Please do not hesitate to contact me if you have any questions or concerns about the attached report. Sincerely, Sylvain Campbell, P. Eng. Provincial Officer #1278, Water Inspector Niagara District Office - West Central Region Phone: (905) 704-3910 or 1 (800) 235-1035 x. 43910 E-mail: sylvain.campbell@ontario.ca Cc: James Sticca – City of Niagara Falls Jessica Blanchard – City of Niagara Falls Anthony Habjan - Niagara Public Health Department Tareq Al-Zabet - Niagara Peninsula Conservation Authority Zafar Bhatti – Ministry of the Environment, Conservation and Parks MECP Niagara District File Page 445 of 732 --- --- --- --- Ministry of the Environment, Conservation and Parks CITY OF NIAGARA FALLS DISTRIBUTION SYSTEM Inspection Report Site Number:260002304 Inspection Number:1-I6GI2 Date of Inspection:Sep 27, 2018 Inspected By:Sylvain Campbell Page 446 of 732 TABLE OF CONTENTS Cover Letter Owner & Contact Information 2 Inspection Details & Drinking Water System Components Description 2 Inspection Summary (should include all of the following if applicable) 4 Introduction Capacity Assessment Treatment Processes Treatment Process Monitoring Distribution System Operations Manuals Logbooks Contingency/Emergency Planning Security Consumer Relations Certification and Training Water Quality Monitoring Water Quality Assessment Reporting & Corrective Actions Other Inspection Findings Non-Compliance with Regulatory Requirements and Actions Required 12 Summary of Best Practice Issues and Recommendations 13 Signatures 15 APPENDICES APPENDIX A: Stakeholder Appendix APPENDIX B: Provincial Officer’s Report & Order (if applicable) APPENDIX C: Inspection Rating Report Page 447 of 732 Ministry of the Environment, Conservation and Parks Inspection Report ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________ Report Generated for campbesy on 25/10/2018 (dd/mm/yyyy) Site #: 260002304 CITY OF NIAGARA FALLS DISTRIBUTION SYSTEM Date of Inspection: 27/09/2018 (dd/mm/yyyy) OWNER INFORMATION: Company Name:NIAGARA FALLS, THE CORPORATION OF THE CITY OF Street Number:4310 Unit Identifier: Street Name:QUEEN St City:NIAGARA FALLS Province:ON Postal Code:L2E 6X5 CONTACT INFORMATION Type:ORO Name:Mike Pullano Phone:(905) 356-7521 Fax: Email:mpullano@niagarafalls.ca Title:Environmental Services Supervisor Type:Manager Name:James Sticca Phone:(905) 356-7521 x6520 Fax:(905) 353-8612 Email:jsticca@niagarafalls.ca Title:Manager of Environmental Services Type:Coordinator Name:Jessica Blanchard Phone:(905) 356-7521 Fax:(905) 353-8612 Email:jblanchard@niagarafalls.ca Title:Environmental Services Coordinator Type:Niagara Public Health Unit Name:Anthony Habjan Phone:(905) 688-3762 Fax: Email:anthony.habjan@niagararegion.ca Title:Manager, Environmental Health - Niagara Region Public Health Unit Type:Conservation Authority Name:Tareq Al-Zabet Phone:(905) 788-3135 x230 Fax: Email:talzabet@npca.ca Title:Niagara Peninsula Conservation Authority - Director, Watershed Management INSPECTION DETAILS: Site Name:CITY OF NIAGARA FALLS DISTRIBUTION SYSTEM Site Address:3200 STANLEY AVE NIAGARA FALLS L2E 6X5 County/District:Niagara Falls MECP District/Area Office:Niagara District Health Unit:REGIONAL NIAGARA PUBLIC HEALTH DEPARTMENT Conservation Authority:Niagara Peninsula Conservation Authority MNR Office:Guelph Regional Office Category:Large Municipal Residential Site Number:260002304 Inspection Type:Announced Page 448 of 732 Ministry of the Environment, Conservation and Parks Inspection Report ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________ Report Generated for campbesy on 25/10/2018 (dd/mm/yyyy) Site #: 260002304 CITY OF NIAGARA FALLS DISTRIBUTION SYSTEM Date of Inspection: 27/09/2018 (dd/mm/yyyy) Inspection Number:1-I6GI2 Date of Inspection:Sep 27, 2018 Date of Previous Inspection:Dec 07, 2017 COMPONENTS DESCRIPTION ______________________________________________________________________________________________________________________ Site (Name):DISTRIBUTION (WATER INSPECTION) Type:Other Sub Type: Comments: The City of Niagara Falls receives treated water from the Niagara Falls Water Treatment Plant which is owned and operated by the Regional Municipality of Niagara and is subject to a separate inspection. The source water for the plant is the Niagara River via the Welland River as the Welland River's normal flows have been artificially reversed near the plant by an Ontario Hydro diversion. The City of Niagara Falls Distribution System (DS) provides drinking water to a population of approximately 83,000 people through approximately 468 km of City and 39 km of Regional watermains. The City watermains range in size from 50 mm to 450 mm and are primarily cast iron, ductile iron, asbestos cement and PVC piping. There are approximately 3,141 fire hydrants and 4,902 valves throughout the distribution system. There are one reservoir/rechlorination station, one elevated tank and two rechlorination stations (Stanley Avenue and Montrose Road) within the City of Niagara Falls. These facilities are solely owned and operated by the Regional Municipality of Niagara and are inspected as part of the Niagara Falls Water Treatment Plant inspection. The City of Niagara Falls does not provide any additional treatment or rechlorination. The City of Niagara Falls DS supplies all the water for the Bevan Heights Distribution System, located in the Town of Niagara-on-the-Lake. The City of Niagara Falls DS also indirectly supplies water to the Thorold (Port Robinson) Distribution System as a Regional main connected to the City's watermain on Brown Road supplies water to this portion of the City of Thorold. These distribution systems which receive water from the City of Niagara Falls DS are subject to separate inspections. The City owns two drinking water filling stations within its distribution system: a side-fill station located on Stanley Avenue across from the Public Works building and a top and side-fill station located at the corner of Stanley Avenue and Chippawa Parkway. ____________________________________________________________________________________________________________________ Site (Name):MOE DWS Mapping Type:DWS Mapping Point Sub Type: ____________________________________________________________________________________________________________________ Page 449 of 732 Ministry of the Environment, Conservation and Parks Inspection Report ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________ Report Generated for campbesy on 25/10/2018 (dd/mm/yyyy) Site #: 260002304 CITY OF NIAGARA FALLS DISTRIBUTION SYSTEM Date of Inspection: 27/09/2018 (dd/mm/yyyy) INSPECTION SUMMARY: Introduction ·The primary focus of this inspection is to confirm compliance with Ministry of the Environment, Conservation and Parks (MECP) legislation as well as evaluating conformance with ministry drinking water policies and guidelines during the inspection period. This drinking water system is subject to the legislative requirements of the Safe Drinking Water Act, 2002 (SDWA) and regulations made therein, including Ontario Regulation 170/03, "Drinking Water Systems" (O.Reg. 170/03). This inspection has been conducted pursuant to Section 81 of the SDWA. This report is based on an inspection of a "stand alone connected distribution system". This type of system receives treated water from a separately owned "donor" system. This report contains elements required to assess key compliance and conformance issues associated with a "receiver" system. This report does not contain items associated with the inspection of the donor system, such as source waters, intakes/wells and treatment facilities. This inspection report does not suggest that all applicable legislation and regulations were evaluated. It remains the responsibility of the owner to ensure compliance with all applicable legislative and regulatory requirements. This detailed inspection included a review of operational records for the distribution system from December 1, 2017 to September 15, 2018. Permit 068-201 and Licence 068-101, issues 3, were approved on November 2, 2016. During the inspection, the Water Inspector met with the Environmental Services Coordinator and the Manager of Environmental Services. This inspection does not include the Thorold (Port Robinson) or the Bevan Heights Distribution Systems (DS) which receive drinking water from the City of Niagara Falls DS as they are owned and operated by other local area municipalities. The City's two fill stations were also inspected during a site visit. Treatment Processes ·The owner/operating authority was in compliance with the requirement to prepare Form 1 documents as required by their Drinking Water Works Permit during the inspection period. The Form 1 projects which were commissioned at the time of inspection last year were included in the distribution system (DS) drawings. The statuses of the other Forms 1 projects mentioned in the previous inspection report are: Project Description Approval Date Date Commissioned In DS Drawing? -------------------------------------------------------------------------------------------------------------------------------------------- 1 - Corwin Crescent, Stokes Street, Walter Avenue, Homestead Crescent, Lindsey Crescent, Laura Crescent, Merle Crescent and Erwin Crescent. April 10, 2017 Nov 23, 2017 Yes 2 – St. Lawrence Avenue and Ellis Street Aug. 24, 2017 July 3, 2018 No 3 – Homewood Avenue, Hamilton Street, Menzie Street. July 5, 2017 Dec 4, 2017 No 4 – Ferry Street, Victoria Avenue Aug. 8, 2017 Feb 21, 2018 No Page 450 of 732 Ministry of the Environment, Conservation and Parks Inspection Report ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________ Report Generated for campbesy on 25/10/2018 (dd/mm/yyyy) Site #: 260002304 CITY OF NIAGARA FALLS DISTRIBUTION SYSTEM Date of Inspection: 27/09/2018 (dd/mm/yyyy) Treatment Processes During this inspection, 6 new Forms 1 were reviewed. They appeared to meet the requirements of Condition 3 of Schedule B of the Permit. The following list shows the status of each project: Project Description Approval Date Date Commissioned In DS Drawing? -------------------------------------------------------------------------------------------------------------------------------------------- 1 – Chippawa West Subdivision Phase 2 – Stage 4 April 9, 2018 August 23, 2018 No 2 - Culp Street from Corwin Ave. To Franklin Avenue May 22, 2018 Sep. 15, 2018 No 3 – Drummond Road April 3, 2018 Aug. 13, 2018 No 4 – Eton Crescent from McGill Street July 13, 2018 Not yet No 5 – Main Street – Chippawa Jun 6, 2018 Not yet No 6 – Willgard Court July 23, 2018 Aug. 8, 2018 No It appears that the Form 1 referring to the Buckley Avenue from Park Street to Queen Street replacement project was misfiled. Documentation shows that the form was available at the time of construction however the original was not available for inspection. A "new" Form 1 was created in September 2018. The project was commissioned on Sep 20, 2017 and was integrated in the DS drawings at the time of inspection. The City is encouraged to revise/set up a system to ensure that all original Forms 1 and the supporting documents are kept for inspection for a period of 10 years as required by Condition 3.3.2 of Schedule B of its Permit. ·The owner had evidence indicating that all chemicals and materials that come in contact with water within the drinking water system met the AWWA and ANSI standards in accordance with the Municipal Drinking Water Licence and Drinking Water Works Permit issued under Part V of the SDWA. The City uses Anchlor 12 for main break repairs disinfection chemical. This chemical is NSF certified. Treatment Process Monitoring ·The secondary disinfectant residual was measured as required for the distribution system. Free chlorine residual (FCR) measurements were performed 3 days a week during the inspection period. The City replaced watermains in four areas of FCR concerns in 2017. The minimum FCR concentration recorded during the period was 0.17 mg/L on August 7, 2018. The City flushes three areas of concerns on a weekly basis. Distribution System ·The owner had up-to-date documents describing the distribution components as required. The City is reminded that the Condition 3.5 of Schedule B of its Permit requires that distribution system drawings be updated within 12 months of the installation of new watermains. The ones installed under the "Homewood Avenue, Hamilton Street, Menzie Street" Form 1 project need to be integrated in the DS drawings by December 4, 2018. The City has agreed to create a Standard Operating Procedure to ensure that all Form 1 projects are integrated in the DS drawings within 12 months of their commissioning and submit a copy of the undersigned Provincial Officer by January 7, 2019. ·There is no backflow prevention program, policy and/or bylaw in place. New facilities are required to have backflow prevention devices installed as per the Ontario Building Code. At this time, the City does not have a formal backflow prevention program. The City has created an inventory of its own Page 451 of 732 Ministry of the Environment, Conservation and Parks Inspection Report ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________ Report Generated for campbesy on 25/10/2018 (dd/mm/yyyy) Site #: 260002304 CITY OF NIAGARA FALLS DISTRIBUTION SYSTEM Date of Inspection: 27/09/2018 (dd/mm/yyyy) Distribution System facilities and is putting together a plan to install backflow prevention devices as needed. Section 18.6 of By-law 2016-108, as amended by By-law 2017-41, was approved in 2017. The section stipulates the following: 18.6 Notwithstanding sections 18.1, 18.4 and 18.5 of this by-law, where a risk of possible contamination of the Water Service exists in the opinion of the Engineer or an approved authority, an Owner shall, on notice from the Engineer, install on their Private Water Service pipe a Back Flow Preventer Control Device, approved by the Engineer or Chief Building Official, in addition to any flow preventer control device installed in the Owner's plumbing system at the sources of potential contamination. As there have been backflow incidents in the region of Niagara in the last few years and the City of Niagara Falls has a lot of existing industrial/commercial/industrial facilities, it is strongly recommended that the City creates policies and programs towards backflow prevention and sets up a plan to install backflow prevention devices at its own facilities in a timely fashion. The following documents were supplied to the Environmental Services Coordinator for reference: - the MECP document "A Guide for Drinking Water System Owners Seeking To Undertake a Backflow Prevention Program", - the CAN/CSA standards associated with backflow (B64.10.01 / B64.10.1-01 Manual for the Selection and Installation of Backflow Prevention Devices / Manual for the Maintenance and Field Testing of Backflow Prevention Devices), and - the InfraGuide Methodology for Setting a Cross-Connection Control Program. ·Existing parts of the distribution system that are taken out of service for inspection, repair or other activities that may lead to contamination, and all new parts of the distribution system that come in contact with drinking water, were disinfected in accordance with Schedule B, Condition 2.3 of the Drinking Water Works Permit, or an equivalent procedure (i.e. the Watermain Disinfection Procedure). The City' Permit requires using the new Ontario "Watermain Disinfection Procedure" for new watermains and watermain repairs. The main break reports reviewed complied with the documentation requirements from the new procedure however some required documentation was not present in the "planned maintenance" records. The City updated its Standard Operating Procedures (SOPs) for watermain break repairs and distribution valve replacements as well as the forms associated with these two SOPs prior to the issuance of this report. The City has agreed to submit a list of the operators trained on the revised procedures and forms to the undersigned Provincial Officer by January 7, 2019. ·The owner had implemented a program for the flushing of watermains as per industry standards. The City aims at flushing the distribution system on annual basis. Procedure MW-ES-DWS-SOP-011-014 - "Hydrant - Inspection, Flushing, and Repairs" provides the steps used for flushing. ·Records confirmed that disinfectant residuals were routinely checked at the extremities and "dead ends" of the distribution system. ·A program was in place for inspecting and exercising valves. The City has a program to exercise valves in the distribution system. The Environmental Services Coordinator mentioned that approximately 20% of the valves are inspected each year. The operators use an automatic valve opener machine which keeps the record of valves exercised. ·There was a program in place for inspecting and operating hydrants. Page 452 of 732 Ministry of the Environment, Conservation and Parks Inspection Report ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________ Report Generated for campbesy on 25/10/2018 (dd/mm/yyyy) Site #: 260002304 CITY OF NIAGARA FALLS DISTRIBUTION SYSTEM Date of Inspection: 27/09/2018 (dd/mm/yyyy) Distribution System The Environmental Services Coordinator mentioned that the City aims at inspecting and flushing all hydrants every 3 years. There is also a winter maintenance program for non-draining hydrants. ·There was a by-law or policy in place limiting access to hydrants. Section 3.2 of By-law 2016-108 stipulates: No person shall, in any way, interfere with, obstruct, conceal or bypass any hydrant, valve, curb stop, service pipe, stopcock, meter, remote reader, or other Distribution System or water service appurtenances. ·The owner was able to maintain proper pressures in the distribution system and pressure was monitored to alert the operator of conditions which may lead to loss of pressure below the value under which the system is designed to operate. The Niagara Falls Water Treatment Plant's operators continuously monitor the pressure in the City's regional mains and the levels in the drinking water storage facilities. The Region's operators keep close contact with the City's Public Work operators when water pressure related alarms are received. In addition, some of the City's commercial customers monitor the water pressure on a continuous basis and contact the City if issues arise. ·The donor had provided an Annual Report to the receiver drinking water system. The City received a copy of the Niagara Falls Drinking Water System's Annual Report. Operations Manuals ·Operators and maintenance personnel had ready access to operations and maintenance manuals. A current copy of the operation and maintenance (O&M) manual is kept at the Public Works building at 3200 Stanley Avenue. ·The operations and maintenance manuals contained plans, drawings and process descriptions sufficient for the safe and efficient operation of the system. Although the operations and maintenance manual does not contain drawings of the system, the City's DS drawings can be viewed on the City's Geographic Information System (GIS) called "The Niagara Falls Viewer". ·The operations and maintenance manuals met the requirements of the Drinking Water Works Permit and Municipal Drinking Water Licence issued under Part V of the SDWA. Logbooks ·Records or other record keeping mechanisms confirmed that operational testing not performed by continuous monitoring equipment was being done by a certified operator, water quality analyst, or person who suffices the requirements of O. Reg. 170/03 7-5. ·For every required operational test and every required sample, a record was made of the date, time, location, name of the person conducting the test and result of the test. ·The operator-in-charge ensured that records were maintained of all adjustments made to the processes within his or her responsibility. The City uses work orders as logs. ·Logs or other record keeping mechanisms were available for at least five (5) years. Page 453 of 732 Ministry of the Environment, Conservation and Parks Inspection Report ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________ Report Generated for campbesy on 25/10/2018 (dd/mm/yyyy) Site #: 260002304 CITY OF NIAGARA FALLS DISTRIBUTION SYSTEM Date of Inspection: 27/09/2018 (dd/mm/yyyy) Logbooks According to the Environmental Services Coordinator, the logs are kept at the Public Works building for longer than the required period. Contingency/Emergency Planning ·Clean-up equipment and materials were in place for the clean up of spills. According to the Environmental Services Coordinator, each truck has a spill kit and spill kits are available at the Public Works building. Security ·The owner had provided security measures to protect components of the drinking water system. The City's two filling stations had access card systems. Both station's internal parts were in a locked compartment at the time of inspection. An alarm and a security camera were installed at the Chippawa bulk filling station at the time of inspection. A security camera at the Public Works building is aimed at the Stanley avenue fill station. Consumer Relations ·The owner and/or operating authority undertook efforts to promote water conservation and reduce water losses in their system. The City's DS is fully-metered. To conserve water, the City offers a rebate for the installation of high-efficiency toilet. The City also encourages the public to install rain barrel. Section 19.8 of Bylaw 2016-108 also states: The Engineer may impose such restrictions on the consumption of water as may be required from time to time to preserve the integrity of the water supply or the Distribution System. The City performs its own leak detection on a responsive basis and after main break repairs. The Manager of Environmental Services mentioned that a comprehensive water loss study was performed in 2014-15 and that capital work projects have been planned based on the findings from that survey. The City does perform a bought versus sold analysis annually to obtain a percentage difference between the two (unaccounted for water), however the City does not perform an overall analysis on the amount of non-revenue water. The City is encouraged to establish a formal yearly assessment of production volumes versus authorized consumption to determine the percentage of water loss in the distribution system and may wish to consider performing a new comprehensive leak detection survey in the next few years. The following web sites can be used as references in order to initiate a comprehensive audit: - The AWWA Resources Committees web site: http://www.awwa.org/resources-tools/water- knowledge.aspx (includes water conservation and water loss control and free audit software); and - the Infraguide: Water Use and Loss in Water Distribution Systems: https://fcm.ca/Documents/ reports/Infraguide/Water_Use_and_Loss_in_the_Water_Distribution_System_EN.pdf Certification and Training ·The overall responsible operator had been designated for each subsystem. Both the overall responsible operator (ORO) and his back-up have the appropriate certification for this Class 2 DS which received License #1445 on July 18, 2005. ·Operators in charge had been designated for all subsystems which comprised the drinking-water system. Page 454 of 732 Ministry of the Environment, Conservation and Parks Inspection Report ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________ Report Generated for campbesy on 25/10/2018 (dd/mm/yyyy) Site #: 260002304 CITY OF NIAGARA FALLS DISTRIBUTION SYSTEM Date of Inspection: 27/09/2018 (dd/mm/yyyy) Certification and Training ·All activities that were undertaken by uncertified persons in the DW subsystems were overseen by persons having the prescribed qualifications. ·All operators possessed the required certification. ·Only certified operators made adjustments to the treatment equipment. ·An adequately licenced operator was designated to act in place of the overall responsible operator when the overall responsible operator was unable to act. Water Quality Monitoring ·All microbiological water quality monitoring requirements for distribution samples were being met. The City of Niagara Falls was required to take 85 microbiological samples per month, including at least 1 per week, during the inspection period as the population served by the system was 77,000. In addition, at least 25% of these samples must also be tested for Heterotrophic Plate Count (HPC). The City complied with these requirements during the inspection period. All bacteriological samples were tested for HPC. As the population served by the system was recently updated to close to 83,000 people in 2016, the minimum number of microbiological samples required per month is now increased to 91 (8+83) as paragraph 10-2 (1) (a) of Schedule 10 of O. Reg. 170/03 mentions: 10-2. (1) The owner of a drinking water system and the operating authority for the system shall ensure that, (a) if the system serves 100,000 people or less, at least eight distribution samples, plus one additional distribution sample for every 1,000 people served by the system, are taken every month, with at least one of the samples being taken in each week. With its current microbiological sampling strategy, the City obtained 88 samples in the months of December 2017, as well as February, March and June 2018. The City will need to increase the number of samples taken to a minimum of 91 per month every month. The City is being asked to complete the following tasks to prevent non-compliance: - Take steps to ensure that 91 samples (not including duplicates) are taken in October 2018; and - Provide the undersigned Provincial Officer with a written report containing at a minimum, an updated population for 2017, a calculation of the number of samples required per month and an updated sampling strategy by November 15, 2018. ·All haloacetic acid water quality monitoring requirements prescribed by legislation are being conducted within the required frequency and at the required location. The running annual average for haloacetic acid (HAA) for 2017 was 6.5 µg/L. There is no limit for HAA running annual average at this time. The limit of 80 µg/L will take effect on January 1, 2020. The Environmental Services Coordinator was made aware of the May 9, 2018 letter sent by the Ministry's Director, Compliance, Promotion and Support Branch titled "Re: Haloacetic Acids (HAAs) Sampling Concerns". The Environmental Services Coordinator was advised to use this guidance letter for the next samples. ·All trihalomethane water quality monitoring requirements prescribed by legislation were conducted within the required frequency and at the required location. The running annual average for trihalomethane (THM) for 2017 was 46.8 µg/L. The limit for this parameter is Page 455 of 732 Ministry of the Environment, Conservation and Parks Inspection Report ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________ Report Generated for campbesy on 25/10/2018 (dd/mm/yyyy) Site #: 260002304 CITY OF NIAGARA FALLS DISTRIBUTION SYSTEM Date of Inspection: 27/09/2018 (dd/mm/yyyy) Water Quality Monitoring 100 µg/L. The City takes all samples from the Garner Road North sampling station as it is believed that this station is the extremity of the system with the lowest amount of flow. The City was made aware that the Region of Niagara is planning to change the granulated activated carbon (GAC) at the Niagara Falls WTP's filters in 2019. The Water Inspector noticed that the annual running average mentioned in the City's annual report did not match the Ministry's database. It was found that two samples were taken during the third quarter of 2017 instead of one and that both sample results were used in the annual running average calculations instead of using the average for that quarter. The Annual Drinking Water Report was updated with the re-calculated running annual average and recirculated to appropriate parties prior to the issuance of this report. The Environmental Services Coordinator was reminded that Subsection 13-6 (3) of Schedule 13 of O. Reg. 170/03 requires that, "or the purposes of Schedule 2 to the Ontario Drinking Water Quality Standards, the running annual average of quarterly results with respect to trihalomethanes shall be calculated for each calendar quarter by using the following formula: [A + B + C + D] ÷ 4 in which, "A", "B", "C" and "D" are the averages of all the results from the samples tested under subsection (2) in each calendar quarter. ·The owner ensured that water samples were taken at the prescribed location. ·All sampling requirements for lead prescribed by schedule 15.1 of O. Reg. 170/03 were being met. Sections 2.3 and 2.4 of Schedule D of Licence 068-101 allows the City of Niagara Falls to take less lead samples than would be required by Schedule 15.1 of O. Reg. 170/03. The City is required to take the following samples during every lead sampling sessions: - Number of Sampling Points in Plumbing that Serves Private Residences: 20 - Number of Sampling Points in Plumbing that Does Not Serve Private Residences: 2 - Number of Sampling Points in Distribution System: 4 The City complied with the requirements during the inspection period and sent the reports to the residents for the within seven days of receiving the sample results. ·Records confirmed that chlorine residual tests were being conducted at the same time and at the same location that microbiological samples were obtained. ·The drinking water system owner submitted written notices to the Director that identified the laboratories that were conducting tests for parameters required by legislation, Order, Drinking Water Works Permit or Municipal Drinking Water Licence. ·The owner indicated that the required records are kept and will be kept for the required time period. The records are kept at the Public Works building. Water Quality Assessment ·Records did not show that all water sample results taken during the inspection review period did not exceed the values of tables 1, 2 and 3 of the Ontario Drinking Water Quality Standards (O.Reg. 169/03). Reporting & Corrective Actions Page 456 of 732 Ministry of the Environment, Conservation and Parks Inspection Report ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________ Report Generated for campbesy on 25/10/2018 (dd/mm/yyyy) Site #: 260002304 CITY OF NIAGARA FALLS DISTRIBUTION SYSTEM Date of Inspection: 27/09/2018 (dd/mm/yyyy) ·Corrective actions (as per Schedule 17) had been taken to address adverse conditions, including any other steps that were directed by the Medical Officer of Health. ·All required notifications of adverse water quality incidents were immediately provided as per O. Reg. 170/03 16-6. ·All required written notices of adverse water quality incidents were provided as per O. Reg. 170/03 16-7. ·In instances where written notice of issue resolution was required by regulation, the notice was provided as per O. Reg. 170/03 16-9. ·Summary Reports for municipal council were completed on time, included the required content, and were distributed in accordance with the regulatory requirements. The 2017 Summary Report was presented to council on March 27, 2018. ·All changes to the system registration information were provided within ten (10) days of the change. The City informed the Ministry that the population served by its drinking water system was calculated to be 82,964 at the end of 2016. ·The owner had evidence that all required notifications to all legal owners associated with the Drinking Water System had been made during the inspection period. References to the permits and licences are included in each contract related to the construction of new subdivisions. Other Inspection Findings ·The following issues were also noted during the inspection: See the "Summary of Recommendations and Best Practices Issues" section. Page 457 of 732 Ministry of the Environment, Conservation and Parks Inspection Report ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________ Report Generated for campbesy on 25/10/2018 (dd/mm/yyyy) Site #: 260002304 CITY OF NIAGARA FALLS DISTRIBUTION SYSTEM Date of Inspection: 27/09/2018 (dd/mm/yyyy) NON-COMPLIANCE WITH REGULATORY REQUIREMENTS AND ACTIONS REQUIRED This section provides a summary of all non-compliance with regulatory requirements identified during the inspection period, as well as actions required to address these issues. Further details pertaining to these items can be found in the body of the inspection report. Not Applicable Page 458 of 732 Ministry of the Environment, Conservation and Parks Inspection Report ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________ Report Generated for campbesy on 25/10/2018 (dd/mm/yyyy) Site #: 260002304 CITY OF NIAGARA FALLS DISTRIBUTION SYSTEM Date of Inspection: 27/09/2018 (dd/mm/yyyy) SUMMARY OF RECOMMENDATIONS AND BEST PRACTICE ISSUES This section provides a summary of all recommendations and best practice issues identified during the inspection period. Details pertaining to these items can be found in the body of the inspection report. In the interest of continuous improvement in the interim, it is recommended that owners and operators develop an awareness of the following issues and consider measures to address them. 1.There is no backflow prevention program, policy and/or bylaw in place. New facilities are required to have backflow prevention devices installed as per the Ontario Building Code. At this time, the City does not have a formal backflow prevention program. The City has created an inventory of its own facilities and is putting together a plan to install backflow prevention devices as needed. Section 18.6 of By-law 2016-108, as amended by By-law 2017-41, was approved in 2017. The section stipulates the following: 18.6 Notwithstanding sections 18.1, 18.4 and 18.5 of this by-law, where a risk of possible contamination of the Water Service exists in the opinion of the Engineer or an approved authority, an Owner shall, on notice from the Engineer, install on their Private Water Service pipe a Back Flow Preventer Control Device, approved by the Engineer or Chief Building Official, in addition to any flow preventer control device installed in the Owner's plumbing system at the sources of potential contamination. Recommendation: As there have been backflow incidents in the region of Niagara in the last few years and the City of Niagara Falls has a lot of existing industrial/commercial/industrial facilities, it is strongly recommended that the City creates policies and programs towards backflow prevention and set up a plan to install backflow prevention devices at its own facilities in a timely fashion. The following documents were supplied to the Environmental Services Coordinator for reference: - the MECP document "A Guide for Drinking Water System Owners Seeking To Undertake a Backflow Prevention Program", - the CAN/CSA standards associated with backflow (B64.10.01 / B64.10.1-01 Manual for the Selection and Installation of Backflow Prevention Devices / Manual for the Maintenance and Field Testing of Backflow Prevention Devices), and - the InfraGuide Methodology for Setting a Cross-Connection Control Program. 2.The following issues were also noted during the inspection: 1 - As the population served by the system was recently updated to close to 83,000 people, the minimum number of microbiological samples required per month is now increased to 91 (8+83) as per paragraph 10-2 (1) (a) of Schedule 10 of O. Reg. 170/03. See the body of the report for the wording of this paragraph. With its current microbiological sampling strategy, the City obtained 88 samples in 4 months during the inspection period. 2 - Some of the documentation required by the new Ontario "Watermain Disinfection Procedure" was not present in the "planned maintenance" records. The City updated its Standard Operating Procedures (SOPs) for watermain break repairs and distribution valve replacements as well as the forms associated with these two SOPs prior to the issuance of this report. 3 - The City is reminded that the Condition 3.5 of Schedule B of its Permit requires that distribution system drawings be updated within 12 months of the installation of new watermains. The ones installed under Page 459 of 732 Ministry of the Environment, Conservation and Parks Inspection Report ___________________________________________________________________________________________________________ ___________________________________________________________________________________________________________________________ Report Generated for campbesy on 25/10/2018 (dd/mm/yyyy) Site #: 260002304 CITY OF NIAGARA FALLS DISTRIBUTION SYSTEM Date of Inspection: 27/09/2018 (dd/mm/yyyy) the "Homewood Avenue, Hamilton Street, Menzie Street" Form 1 project need to be integrated in the DS drawings by December 4, 2018. 4 - It appears that the Form 1 referring to the Buckley Avenue from Park Street to Queen Street replacement project was misfiled. Documentation shows that the form was available at the time of construction however the original was not available for inspection. A "new" Form 1 was created in September 2018. 5 - The Environmental Services Coordinator was made aware of the May 9, 2018 letter sent by the Ministry titled "Re: Haloacetic Acids (HAAs) Sampling Concerns". 6 - A comprehensive water loss study was performed in 2014-15. The City performs a bought vs sold analysis annually to evaluate the percentage of accounted for water, however the City does not perform an overall analysis on the amount of non-revenue water. Recommendation: 1 - The City will need to increase the number of microbiological samples taken in its DS to a minimum of 91 per month every month. The City is required to complete the following tasks to prevent non-compliance: - Take steps to ensure that 91 samples (not including duplicates) are taken in October 2018; and - Provide the undersigned Provincial Officer with a written report containing at a minimum, an updated population for 2017, a calculation of the number of samples required per month and an updated sampling strategy by November 15, 2018. 2 - The City has agreed to submit a list of the operators trained on the revised watermain break repairs and distribution valve replacements procedures and forms to the undersigned Provincial Officer by January 7, 2019. 3 - The City has agreed to create a Standard Operating Procedure to ensure that all Form 1 projects are integrated in the DS drawings within 12 months of their commissioning and submit a copy of the undersigned Provincial Officer by January 7, 2019. 4 - The City is encouraged to revise/set up a system to ensure that all original Forms 1 and the supporting documents are kept for inspection for a period of 10 years as required by Condition 3.3.2 of Schedule B of its Permit. 5 - The Environmental Services Coordinator was advised to use "Re: Haloacetic Acids (HAAs) Sampling Concerns" guidance letter for the 2019 HAA samples. 6 - The City is encouraged to establish a formal yearly assessment of production volumes versus authorized consumption to determine the percentage of water loss in the distribution system and may wish to consider performing a new comprehensive leak detection survey in the next few years. Page 460 of 732 Page 461 of 732 APPENDIX A: STAKEHOLDER APPENDIX Page 462 of 732 Key Reference and Guidance Material for Municipal Residential Drinking Water Systems Many useful materials are available to help you operate your drinking water system. Below is a list of key materials owners and operators of municipal residential drinking water systems frequently use. To access these materials online click on their titles in the table below or use your web browser to search for their titles. Contact the Public Information Centre if you need assistance or have questions at 1-800-565-4923/416-325-4000 or picemail.moe@ontario.ca. For more information on Ontario’s drinking water visit www.ontario.ca/drinkingwater and email drinking.water@ontario.ca to subscribe to drinking water news. PIBS 8990b01 ontario.ca/drinkingwater PUBLICATION TITLE PUBLICATION NUMBER Taking Care of Your Drinking Water: A Guide for Members of Municipal Councils 7889e01 FORMS: Drinking Water System Profile Information, Laboratory Services Notification, Adverse Test Result Notification Form 7419e, 5387e, 4444e Procedure for Disinfection of Drinking Water in Ontario 4448e01 Strategies for Minimizing the Disinfection Products Trihalomethanes and Haloacetic Acids 7152e Total Trihalomethane (TTHM) Reporting Requirements Technical Bulletin (February 2011)8215e Filtration Processes Technical Bulletin 7467 Ultraviolet Disinfection Technical Bulletin 7685 Guide for Applying for Drinking Water Works Permit Amendments, Licence Amendments, Licence Renewals and New System Applications 7014e01 Certification Guide for Operators and Water Quality Analysts Guide to Drinking Water Operator Training Requirements 9802e Taking Samples for the Community Lead Testing Program 6560e01 Community Sampling and Testing for Lead: Standard and Reduced Sampling and Eligibility for Exemption 7423e Guide: Requesting Regulatory Relief from Lead Sampling Requirements 6610 Drinking Water System Contact List 7128e Technical Support Document for Ontario Drinking Water Quality Standards 4449e01 March 2015 Page 463 of 732 Principaux guides et documents de référence sur les réseaux résidentiels municipaux d’eau potable De nombreux documents utiles peuvent vous aider à exploiter votre réseau d’eau potable. Vous trouverez ci-après une liste de documents que les propriétaires et exploitants de réseaux résidentiels municipaux d’eau potable utilisent fréquemment. Pour accéder à ces documents en ligne, cliquez sur leur titre dans le tableau ci-dessous ou faites une recherche à l’aide de votre navigateur Web. Communiquez avec le Centre d’information au public au 1 800 565-4923 ou au 416 325-4000, ou encore à picemail.moe@ontario.ca si vous avez des questions ou besoin d’aide. PIBS 8990b01 ontario.ca/eaupotable Pour plus de renseignements sur l’eau potable en Ontario, consultez le site www.ontario.ca/ eaupotable ou envoyez un courriel à drinking.water@ontario.ca pour suivre l’information sur l’eau potable. TITRE DE LA PUBLICATION NUMÉRO DE PUBLICATION Prendre soin de votre eau potable – Un guide destiné aux membres des conseils municipaux 7889f01 Renseignements sur le profil du réseau d’eau potable, Avis de demande de services de laboratoire, Formulaire de communication de résultats d’analyse insatisfaisants et du règlement des problèmes 7419f, 5387f, 4444f Marche à suivre pour désinfecter l’eau potable en Ontario 4448f01 Strategies for Minimizing the Disinfection Products Thrihalomethanes and Haloacetic Acids (en anglais seulement)7152e Total Trihalomethane (TTHM) Reporting Requirements: Technical Bulletin (février 2011) (en anglais seulement)8215e Filtration Processes Technical Bulletin (en anglais seulement)7467 Ultraviolet Disinfection Technical Bulletin (en anglais seulement)7685 Guide de présentation d’une demande de modification du permis d’aménagement de station de production d’eau potable, de modification du permis de réseau municipal d’eau potable, de renouvellement du permis de réseau municipal d’eau potable et de permis pour un nouveau réseau 7014f01 Guide sur l’accréditation des exploitants de réseaux d’eau potable et des analystes de la qualité de l’eau de réseaux d’eau potable Guide sur les exigences relatives à la formation des exploitants de réseaux d’eau potable 9802f Prélèvement d’échantillons dans le cadre du programme d’analyse de la teneur en plomb de l’eau dans les collectivités 6560f01 Échantillonnage et analyse du plomb dans les collectivités : échantillonnage normalisé ou réduit et admissibilité à l’exemption 7423f Guide: Requesting Regulatory Relief from Lead Sampling Requirements (en anglais seulement)6610 Liste des personnes-ressources du réseau d’eau potable 7128f Document d’aide technique pour les normes, directives et objectifs associés à la qualité de l’eau potable en Ontario 4449f01 Mars 2015 Page 464 of 732 APPENDIX B: MINISTRY AUDIT SAMPLE RESULTS (IF APPLICABLE) Page 465 of 732 APPENDIX C: INSPECTION RATING REPORT Page 466 of 732 Ministry of the Environment - Inspection Summary Rating Record (Reporting Year - 2018-2019) DWS Name:CITY OF NIAGARA FALLS DISTRIBUTION SYSTEM DWS Number:260002304 DWS Owner:Niagara Falls, The Corporation Of The City Of Municipal Location:Niagara Falls Regulation:O.REG 170/03 Category:Large Municipal Residential System Type Of Inspection:Standalone Inspection Date:September 27, 2018 Ministry Office:Niagara District Maximum Question Rating: 325 Inspection Module Non-Compliance Rating Treatment Processes 0 / 12 Distribution System 0 / 25 Operations Manuals 0 / 42 Logbooks 0 / 26 Certification and Training 0 / 57 Water Quality Monitoring 0 / 75 Reporting & Corrective Actions 0 / 67 Treatment Process Monitoring 0 / 21 TOTAL 0 / 325 Inspection Risk Rating 0.00% FINAL INSPECTION RATING:100.00% Inspection Rating Record Generated On 25-OCT-18 (Inspection ID: 1-I6GI2). R:\Public\DW\DW-08 Compliance\Shared Comp Data\Inspection Ratings 1819\Zafar Bhatti\1819 CITY OF NIAGARA FALLS DISTRIBUTION SYSTEM 1-I6GI2.pdf Page 467 of 732 Ministry of the Environment - Detailed Inspection Rating Record (Reporting Year - 2018-2019) DWS Name:CITY OF NIAGARA FALLS DISTRIBUTION SYSTEM DWS Number:260002304 DWS Owner:Niagara Falls, The Corporation Of The City Of Municipal Location:Niagara Falls Regulation:O.REG 170/03 Category:Large Municipal Residential System Type Of Inspection:Standalone Inspection Date:September 27, 2018 Ministry Office:Niagara District Maximum Question Rating: 325 Inspection Risk Rating 0.00% FINAL INSPECTION RATING:100.00% Inspection Rating Record Generated On 25-OCT-18 (Inspection ID: 1-I6GI2). R:\Public\DW\DW-08 Compliance\Shared Comp Data\Inspection Ratings 1819\Zafar Bhatti\1819 CITY OF NIAGARA FALLS DISTRIBUTION SYSTEM 1-I6GI2.pdf Page 468 of 732 APPLICATION OF THERISK METHODOLOGY USED FOR MEASURING MUNICIPAL RESIDENTIAL DRINKING WATER SYSTEM INSPECTION RESULTS The Ministry of the Environment (MOE) has a rigorous and comprehensive inspection program for municipal residential drinking water systems (MRDWS). Its objective is to determine the compliance of MRDWS with requirements under the Safe Drinking Water Act and associated regulations. It is the responsibility of the municipal residential drinking water system owner to ensure their drinking water systems are in compliance with all applicable legal requirements. This document describes the risk rating methodology, which has been applied to the findings of the Ministry’s MRDWS inspection results since fiscal year 2008-09. The primary goals of this assessment are to encourage ongoing improvement of these systems and to establish a way to measure this progress. MOE reviews the risk rating methodology every three years. The Ministry’s Municipal Residential Drinking Water Inspection Protocol contains 15 inspection modules consisting of approximately 100 regulatory questions. Those protocol questions are also linked to definitive guidance that ministry inspectors use when conducting MRDWS inspections. PIBS 6797e April 2012 ontario.ca/drinkingwater Page 469 of 732 2 APPLICATION OF RISK METHODOLOGY The questions address a wide range of regulatory issues, from administrative procedures to drinking water quality monitoring. The inspection protocol also contains a number of non-regulatory questions. A team of drinking water specialists in the ministry assessed each of the inspection protocol regulatory questions to determine the risk (not complying with the regulation) to the delivery of safe drinking water. This assessment was based on established provincial risk assessment principles, with each question re- ceiving a risk rating referred to as the Question Risk Rating. Based on the number of areas where a system is deemed to be non-compliant during the inspection, and the significance of these areas to administrative, environmental, and health consequences, a risk- based inspection rating is calculated by the ministry for each drinking water system. It is important to be aware that an inspection rating less than 100 per cent does not mean the drinking water from the system is unsafe. It shows areas where a system’s operation can improve. The ministry works with owners and operators of systems to make sure they know what they need to do to achieve full compliance. The inspection rating reflects the inspection results of the specific drinking water system for the report- ing year. Since the methodology is applied consis- tently over a period of years, it serves as a compara- tive measure both provincially and in relation to the individual system. Both the drinking water system and the public are able to track the performance over time, which encourages continuous improvement and allows systems to identify specific areas requir- ing attention. The ministry’s annual inspection program is an im- portant aspect of our drinking water safety net. The ministry and its partners share a common commit- ment to excellence and we continue to work toward the goal of 100 per cent regulatory compliance. Determining Potential to Compromise the Delivery of Safe Water The risk management approach used for MRDWS is aligned with the Government of Ontario’s Risk Management Framework. Risk management is a systematic approach to identifying potential hazards, understanding the likelihood and consequences of the hazards, and taking steps to reduce their risk if necessary and as appropriate. The Risk Management Framework provides a formu- la to be used in the determination of risk: Every regulatory question in the inspection proto- col possesses a likelihood value (L) for an assigned consequence value (C) as described in Table 1 and Table 2. TABLE 1: Likelihood of Consequence Occurring Likelihood Value 0% - 0.99% (Possible but Highly Unlikely)L = 0 1 – 10% (Unlikely)L = 1 11 – 49% (Possible)L = 2 50 – 89% (Likely)L = 3 90 – 100% (Almost Certain)L = 4 TABLE 2: Consequence Consequence Value Medium Administrative Consequence C = 1 Major Administrative Consequence C = 2 Minor Environmental Consequence C = 3 Minor Health Consequence C = 4 Medium Environmental Consequence C = 5 Major Environmental Consequence C = 6 Medium Health Consequence C = 7 Major Health Consequence C = 8 RISK = LIKELIHOOD × CONSEQUENCE (of the consequence) Page 470 of 732 3APPLICATION OF RISK METHODOLOGY The consequence values (0 through 8) are selected to align with other risk-based programs and projects currently under development or in use within the ministry as outlined in Table 2. The Question Risk Rating for each regulatory in- spection question is derived from an evaluation of every identified consequence and its correspond- ing likelihood of occurrence: • All levels of consequence are evaluated for their potential to occur • Greatest of all the combinations is selected. TABLE 3: Does the Operator in Charge ensure that the equipment and processes are monitored, inspected and evaluated? Risk = Likelihood × Consequence C=1 C=2 C=3 C=4 C=5 C=6 C=7 C=8 Medium Administrative Consequence Major Administrative Consequence Minor Environmental Consequence Minor Health Consequence Medium Environmental Consequence Major Environmental Consequence Medium Health Consequence Major Health Consequence L=4 (Almost Certain) L=1 (Unlikely L=2 (Possible) L=3 (Likely) L=3 (Likely) L=1 (Unlikely L=3 (Likely) L=2 (Possible) R=4 R=2 R=6 R=12 R=15 R=6 R=21 R=16 Application of the Methodology to Inspection Results The Question Risk Rating quantifies the risk of non-compliance of each question relative to the others. Questions with higher values are those with a potentially more significant impact on drinking water safety and a higher likelihood of occurrence. The highest possible value would be 32 (4×8) and the lowest would be 0 (0×1). Table 3 presents a sample question showing the risk rating determination process. Based on the results of a MRDWS inspection, an overall inspection risk rating is calculated. During an inspection, inspectors answer the questions related to regulatory compliance and input their “yes”, “no” or “not applicable” responses into the Ministry’s Laboratory and Waterworks Inspection System (LWIS) database. A “no” response indicates non- compliance. The maximum number of regulatory questions asked by an inspector varies by: system (i.e., distribution, stand-alone); type of inspection (i.e., focused, detailed); and source type (i.e., groundwater, surface water). The risk ratings of all non-compliant answers are summed and divided by the sum of the risk ratings of all questions asked (maximum question rating). The resulting inspection risk rating (as a percentage) is subtracted from 100 per cent to arrive at the final inspection rating. Page 471 of 732 4 APPLICATION OF RISK METHODOLOGY 1. Source 2. Permit to Take Water 3. Capacity Assessment 4. Treatment Processes 5. Treatment Process Monitoring 6. Process Wastewater 7. Distribution System 8. Operations Manuals 9. Logbooks 10. Contingency and Emergency Planning 11. Consumer Relations 12. Certification and Training 13. Water Quality Monitoring 14. Reporting, Notification and Corrective Actions 15. Other Inspection Findings For further information, please visit www.ontario.ca/drinkingwater Figure 1: Year Over Year Distribution of MRDWS Ratings Reporting Results to MRDWS Owners/Operators A summary of inspection findings for each system is generated in the form of an Inspection Rating Record (IRR). The findings are grouped into the 15 possible modules of the inspection protocol, 0 100 200 300 400 500 600 700 YEAR A YEAR B YEAR C YEAR D YEAR E 100% Rating NUMBER OF INSPECTION RATINGS>95% to 100%>90% to 95%>85% to 90%>50% to 80%>80% to 85% 512 538 572 586 585 137 117 92 77 75 18 13 5 7 7 12 16 8 12 9 33 26 22 18 17 233 281 349 344 406 279 257 223 242 179 5% RATING BANDING BY YEAR which would provide the system owner/operator with information on the areas where they need to improve. The 15 modules are: Application of the Methodology for Public Reporting The individual MRDWS Total Inspection Ratings are published with the ministry’s Chief Drinking Water Inspector’s Annual Report. Figure 1 presents the distribution of MRDWS rat- ings for a sample of annual inspections. Individual drinking water systems can compare against all the other inspected facilities over a period of inspection years. Page 472 of 732 Corporation of the City of Niagara Falls 4310 Queen St. Niagara Falls, Ontario L2E 6X5 CAN C0122263 Audit Type DWQMS System Audit Auditor Subhash Chander Standard Ontario's Drinking Water Quality Management Standard (Exp Date: 08-OCT-2020) Audit Date(s): 07/26/2018 - 07/26/2018 Recommendation Ontario's Drinking Water Quality Management Standard : DWQMS System Audit Complete No Change to Certificate Page 473 of 732 NSF International Strategic Registrations | www.nsf-isr.org 8/30/2018 Executive Summary Ontario's Drinking Water Quality Management Standard New appointment of DWQMSR Opportunities Ontario's Drinking Water Quality Management Standard Back flow preventor Program; Residential meter replacement Program; Leakage detection Program Corrective Action Requests There is NO Corrective Action Request in this audit. Site Information The audit was based on a sampling of the company's management system. Industry Codes NACE:E 41 Scope of Registration Ontario's Drinking Water Quality Management Standard : City of Niagara Falls Drinking Water System, 068-OA1, Entire Full Scope Accreditation Page 474 of 732 NSF International Strategic Registrations | www.nsf-isr.org 8/30/2018 Opportunities for Improvements General Information Operating Authority: Legal Name & Address Corporation of the City of Nagara Falls, 4310 Queen Street, Niagara Falls, Ont. L2E 6X5 Language Preference: Correspondence English Language Preference: Audit English Owner: Legal Name and Address Corporation of the City of Nagara Falls, 4310 Queen Street, Niagara Falls, Ont. L2E 6X5 Owner Language Preference: Correspondence English Owner Language Preference: Audit English Applicant Representative Information; Include Name, Title, Phone, Fax, Email & Website James Sticca, DWQMSR, Ph. No. 905-356-7521 X 6520; jsticca@niagarafalls.ca Accreditation Option Full Scope - Entire DWQMS Date of Previous Systems Audit:Sept. 22, 2015 Date of Previous On-Site Verification Audit:Aug. 21, 2017 Processes Ontario's Drinking Water Quality Management Standard Process Name Observations / Auditor Notes Processes or Activities (DWQMS)-01 Describe whether the process is effective or not (effectiveness should be supported with specific data/records/results). Include strengths & weaknesses of process: Process is effective; Page 475 of 732 NSF International Strategic Registrations | www.nsf-isr.org 8/30/2018 Summary of Findings Requirement Finding 1. Quality Management System C 2. Quality Management System Policy C 3. Commitment and Endorsement C 4. Quality Management System Representative C 5. Document and Record Control C 6. Drinking-Water System C 7. Risk Assessment C 8. Risk Assessment Outcomes C 9. Organizational Structure, Roles, Responsibilities, and Authorities C 10. Competencies C 11. Personnel Coverage C 12. Communications C 13. Essential Supplies and Services C 14. Review and Provision of Infrastructure C 15. Infrastructure Maintenance, Rehabilitation & Renewal C 16. Sampling, Testing & Monitoring C 17. Measurement & Recording Equipment, Calibration & Maintenance C 18. Emergency Management C 19. Internal Audits C 20. Management Review C 21. Continual Improvement C Mj Major Non-Conformity. The auditor has determined one of the following: (a)a required element of the DWQMS has not been incorporated into a QMS: (b)a systemic problem with a QMS is evidenced by two or more minor conformities; or (c)a minor non-conformity identified in a corrective action request has not been remedied. Mn Minor Non-Conformity. In the opinion of the auditor, part of a required element of the DWQMS has not been incorporated satisfactorily into a QMS. OFI Opportunity for Improvement. Conforms to requirement, but there is opportunity for improvement. C Conforms to requirement. Not Applicable to this audit *Additional Comment added by auditor in the body of the report. Page 476 of 732 NSF International Strategic Registrations | www.nsf-isr.org 8/30/2018 Audit Summary Matrix Page 477 of 732 NSF International Strategic Registrations | www.nsf-isr.org 8/30/2018 Page 478 of 732 DWQMS 2.0 Internal Audit Report For the period of: December 8, 2017 to November 28, 2018 For: City of Niagara Falls Environmental Services Division Niagara Falls Drinking Water System Conducted by: acclaims.ca Audit dates: November 27-28, 2018 Page 479 of 732 City of Niagara Falls – DWQMS 2.0 – 2018 Internal Audit Acclaims Environmental Inc. 1 of 17 1.0 Overview & Objectives Acclaims Environmental Inc. was retained to conduct an internal audit of the City of Niagara Falls’ quality management system (QMS) on November 27-28, 2018 to determine whether it conforms to the requirements of the updated Drinking Water Quality Management Standard (DWQMS 2.0); and to assess whether the QMS is effectively implemented. This report summarizes the audit results in section 2.0 Audit Findings, categorizing positive findings, non- conformities and opportunities for improvement. 1.1 Risks and Opportunities The risk-based approach was used in conducting this audit; which considers risks and opportunities to ensure that the audit focuses on matters that are significant for the auditee and for achieving the audit program objectives. Potential risks can include those related to ineffective: planning / identification of external and internal issues; resources; audit team; communication; audit program implementation / monitoring / improvement; control of documented information; and availability of auditee and/or evidence. Opportunities can include efficiencies such as: allowing multiple audits to be conducted in a single visit; minimizing time and distances travelling to sites; matching competencies of audit team to competencies needed; and aligning audit dates with the availability of auditee’s staff. 1.2 Scope The internal audit was performed at the Niagara Falls Municipal Service Centre located at 3200 Stanley Avenue, Niagara Falls, Ontario. The Operational Plan for the City of Niagara Falls Drinking Water System was reviewed entirely for conformity to the DWQMS 2.0. This audit also reviewed the Niagara Falls Drinking Water System’s planned processes and programs to evaluate how well QMS requirements are integrated into them. Process audits examine the resources (equipment, materials and people) used to transform the inputs into outputs, the methods (procedures and instructions) followed and the measures collected to determine process performance. Process audits check the adequacy and effectiveness of the process con trols established by procedures, work instructions, training and process specifications. As the last internal audit was conducted on December 7, 2017, this audit focused on the period between December 8, 2017 and November 28, 2018. 1.3 Methodology The audit was conducted in accordance with ISO 19011:2018 – Guidelines for auditing management systems. The list of all auditing criteria is included in Appendix “A” – Audit Plan. Appendix “B” – Interviews, Documents and Records lists persons interviewed, along with documents and processes reviewed. Appendix “C” – Interview Checklists includes the checklists used to conduct the audit. In order to conduct audits within scope, time and budgetary constraints, audit evidence is based on a sampling of processes, programs, and information available. The size of the sample selected is appropriate to the size and scale of the operation and information available. Objective evidence coll ected is based upon the sampling. Page 480 of 732 City of Niagara Falls – DWQMS 2.0 – 2018 Internal Audit Acclaims Environmental Inc. 2 of 17 The conclusions presented in this report are based on information presented during the internal audit. 1.4 Audit Program Monitoring and Reviewing The implementation of the audit program was monitored and, at appropriate intervals, reviewed to assess whether the objectives have been met and to identify opportunities for improvement. The results of this review will be included in this report, if applicable. Performance indicators were used to monitor characteristics such as: − conformity with the audit program, schedules and audit objectives, − the ability to implement the audit plan, − feedback from top management, auditees, auditors and other interested parties, and − adequacy of documented information in the whole audit process. The audit program review considered: a) results and trends from monitoring, b) conformity with procedures, c) evolving needs and expectations of relevant interested parties, d) audit program records, e) alternative or new auditing methods / practices, f) effectiveness of the actions to address the risks and opportunities, and internal and external issues associated with the audit program, and g) confidentiality and information security issues relating to the audit program. Corrective actions and opportunities for improvement from the results of audit program reviews , if any, are included in the internal audit report’s section 2.0 Audit Findings. 1.5 Auditors The Lead Auditor was Brigitte Roth, who has extensive auditing experience and is a certified auditor with the Environmental Careers Organization of Canada (ECO Canada). Auditor qualifications are included in Appendix “D” – Auditor CV and Training Certificates. 1.6 Confidentiality The information gathered by Acclaims Environmental Inc. is the property of the City of Niagara Falls only and will not be transmitted to any third party without the prior written consent of an authorized representative. All documents provided by the organization prior to and during the assessment are kept only for the purpose of audit review and audit report preparation. Page 481 of 732 City of Niagara Falls – DWQMS 2.0 – 2018 Internal Audit Acclaims Environmental Inc. 3 of 17 2.0 Audit Findings 2.1 Positive Findings The following positive audit findings were noted during the audit: Commitment & Resources - Staff feel they have the resources necessary to do their jobs well. - Key roles and responsibilities (e.g. QMS Representative, Overall Responsible Operator) have been identified through declarations with back-ups. Risk & Emergency Management - Niagara Falls’ cross-functional team is reconvened every year for a full review of its risk assessment. - On an annual basis, Niagara Falls’ Environmental Services team practices a variety of emergency scenarios to improve emergency preparedness. Essential Supplies - Staff are working at improving storage and management of essential supplies in stock. Culture of Continual Improvement - Evidence of regular considerations of and implementation of best management practices were noted throughout Niagara Falls’ management system records. 2.2 Non-Conformities No non-conformities were noted during the audit. 2.3 Opportunities for Improvement The following is a list of opportunities for improvement noted in conducting this audit: Reference Opportunity for Improvement – Description Document & Records Control 1. Consider electronically relocating the subfolders within year-by-year folders to appear directly below the common DWQMS_SEC folder. This could help maintain stable and long-term hyperlinks from other document references to these folders. The year-by-year folders can be maintained under a standard “archive” folder. 2. Consider adding a descriptor to the electronic CAR files for ease of locating. 3. Consider adding to the “Lead Sampling” rounds tracking sheets the following: - document control header information; - a subheading for the section on calibration of pH meters; and - a field to enter pH buffer solution expiry date. 4. Consider linking the Master Project Spreadsheet (for tracking Form 1 ’s) to the document control system and also track essential document expiry dates (e.g. MDWL, DWWP, agreements, etc.) with reminders to Outlook. Critical Control Limits Consider referencing a critical control limit that is better than regulatory limits, as these are points at which a response procedure is initiated (CCL definition). Page 482 of 732 City of Niagara Falls – DWQMS 2.0 – 2018 Internal Audit Acclaims Environmental Inc. 4 of 17 Reference Opportunity for Improvement – Description Organizational Structure Consider adding the Manager of Environmental Services as a member of “Top Management” (see definition for top management included in DWQMS 2.0). Alternatively, consider a declaration that the Director of Municipal Works is “Top Management” with back-up to the Manager of Environmental Services. Review and Provision of Infrastructure Consider documenting within infrastructure review meeting minutes that outcomes of the risk assessment are considered, as required by Element 14. …Calibration & Maintenance When out-of-service, consider adding a label to measuring and recording equipment (and their cases) that indicates they are out-of-service to prevent any unintended use. Emergency Management Consider linking to the www.alertready.ca site as one of the options for communicating to non-residents about water emergencies and/or advisories. Should confirm with the local Community Emergency Management Coordinator on how this system can be activated (in advance of any emergency scenario); and include these instructions in Emergency Management documentation related to water advisories. Consider developing a strategy with local BIA’s to facilitate the organization of alternate water supply for non-residents; considering the volume of tourists. 3.0 Conclusions The results of the internal audit performed at the City of Niagara Falls for the Niagara Falls Drinking Water System confirm that the quality management system established is effective in conforming with the requirements of the updated Drinking Water Quality Management Standard (DWQMS 2.0). While opportunities for improvement are cited in this audit report, they do not undermine the positive programs and attitudes already in place among Niagara Falls Environmental Services staff. Brigitte Roth, BES, EP(EMSLA) Page 483 of 732 City of Niagara Falls – DWQMS 2.0 – 2018 Internal Audit Acclaims Environmental Inc. 5 of 17 Appendix “A” – Audit Plan Internal Audit Start Date: Tuesday, November 27, 2018 Internal Audit End Date: Wednesday, November 28, 2018 Date Time Auditor Auditee Process / Program (details on next pg) DWQMS Element – Standard and version: DWQMS 2.0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 Nov 27 8:00 BR ALL Opening Meeting Nov 27 8:30 BR QMS Rep’s / Top Mgmt Responsibilities x x x x x x x x x x x x x x x Nov 27 1:00 BR Communications (staff, Owner, suppliers, public) x x x x x x x x x x Nov 27 2:00 BR Engineering – Infra. Specs, Review, PM x x x x x x x x x x x x x x Nov 27 3:00 BR Customer Service x x x x x x x x x x x x x x Nov 27 4:00 BR -- Day’s Audit Summary x x x Nov 28 8:00 BR Dist. Sampling, Testing, Monitoring x x x x x x x x x x x x x x x x x Nov 28 9:30 BR Dist. Maintenance Programs x x x x x x x x x x x x x x x x x Nov 28 11:00 BR Instrument Calibration / Verification x x x x x x x x x x x Nov 28 1:00 BR Training & Certification x x x x x x x x Nov 28 2:00 BR Audit Summary x x x Nov 28 3:30 BR ALL Closing Meeting x x x Page 484 of 732 City of Niagara Falls – DWQMS 2.0 – 2018 Internal Audit Acclaims Environmental Inc. 6 of 17 Appendix “B” – Documents and Records The list of documents and records were reviewed and observations made during the audit include: − Niagara Falls Environmental Services staff interviews on November 27-28, 2018 o Jessica Blanchard, Environmental Services Coordinator o Mike Pullano, Environmental Services Supervisor / Overall Responsible Operator o James Sticca, Manager of Environmental Services − Site tours November 27-28, 2018 − 2017 Internal Audit Report by BluMetric Environmental Inc., dated January 16, 2018 (for internal audit conducted on December 7, 2017) − 2018 External Audit Report by NSF-ISR, dated August 30, 2018 (for systems accreditation audit conducted on July 26, 2018) − Operational Plan (No. MW-ES-DWS-OP-001-001), dated May 2018 − s.2.0 Quality Management System Policy (within the Operational Plan) − QMS Policy on City of Niagara Falls website – accessed on November 27, 2018 “Environmental Services Mission Statement”. https://niagarafalls.ca/city-hall/municipal-works/drinking-water.aspx − s. 3.0 Commitment and Endorsement − Declaration of the City of Niagara Falls Drinking Water Quality Management System (DWQMS) Representative dated July 9, 2018 − Declaration of Overall Responsible Operator and Acting Overall Responsible Operator dated October 23, 2017 − DWQMS_SEC folder on shared network drive − DWQMS Records Control Matrix (No. MW-ES-DWS-LM-003-001) − s.6.0 Drinking Water System description − 2018 Risk Assessment, Environmental Services Division meeting minutes dated October 30, 2018 − 2018-10-30 Risk Assessment Results − Training and Certification Records − City of Niagara Falls – Public Notices webpage (https://niagarafalls.ca/notices/default.aspx) − CarteGraph database (for tracking customer calls and service requests) − 2018 Essential Supply and Service Review minutes dated October 30, 2018 − 2018 Infrastructure Review meeting minutes, dated September 14, 2018 − Annual sampling schedule − Chlorine residual trend analysis − Annual calibration reminders − Emergency Response Training minutes dated October 30, 2018 − Management Review Meeting Minutes, dated February 26, 2018 − DWQMS Management Review – 2017 report − Corrective Action Reports for 2018 − DWQMS Continual Improvement Initiatives electronic tracking spreadsheet Page 485 of 732 Appendix “C” – Audit Checklists INTERNAL PROCESS AUDIT CHECKSHEET Acclaims Environmental Inc. 7 of 17 Process: Auditee(s): Audit Date: 1.0 Adequate Resources? (s. 9, 11, 13, 14-15) 1.1 What are the different roles and responsibilities involved? 1.2 What are the resources required to carry out this/these tasks? Such as: a. Staff (and adequate staff coverage) b. Supplies c. Equipment d. Facilities / space 1.3 Are there enough resources? 1.4 Are there special requirements for the resources? a. How do we ensure the quality of supplies / equipment? 4.0 Process Under Control? (s. 5, 17) 4.1 Do you rely on documents to provide details of what tasks are required? a. SOPs? Forms? WO’s? MRF’s? Standards or Guidelines? b. Are they current / legible / identifiable / retrievable / stored / protected / retained? 4.2 Are documents disposed of? Why? When? 4.3 Does the work area appear safe, organized and clean? 4.4 If resources include measurement and recording equipment, is this equipment calibrated and maintained? How? 6.0 Who? (s. 2, 3-4, 10) 6.1 What are the competencies for these duties? 6.2 What types of activities can develop competencies / experience? 6.3 Do staff involved know how their duties affect drinking water quantity / quality? 6.4 Do staff know what the quality policy states? 6.5 How do staff know what legal requirements apply to their tasks? 2.0 Process Input? 2.1What are your process inputs? a. Legal/other requirements b. Work orders or maintenance requests c. Internal or external customers 2.2 Is there a “previous process step” that feeds into this one? 2.3 Are you happy with the supplies / data / information provided by the previous step? 7.0 Output? (s. 5) 7.1 What is the output of your process? 7.2 What records do you produce? a. Are they legible / identifiable / retrievable / stored / protected / retained? b. Are they complete? 7.3 Are records disposed of? Why? When? 3.0 Measured? (s. 8, 12, 16) 3.1 What things do you check, sample, monitor or test? 3.2 Where do you record results? Are records complete? 3.3 Is the information reviewed, analyzed or checked for effectiveness (in meeting requirements)? 3.4 Do you communicate results? To whom? verbally? In Writing? 5.0 What If Out-of-Control? (s. 7-8, 12, 18) 5.1 What types of things can go wrong? (out-of- ordinary / emergencies / service interruptions) 5.2 What actions are taken when they do go wrong? 5.3 What notifications? To whom? 5.4 What do you document? Where? 5.5 Is there an emergency contact list? Is it maintained? 8.0 Stakeholder Satisfaction? (s. 12, 20) 8.1 Are relevant stakeholders satisfied with this work? a. internal / external customers, b. government agencies, c. public, d. owner, e. top management 8.2 How do you know? 9.0 Evidence of Continual Improvement? (s. 21) 9.1 What are some improvements related to this process that you have seen / implemented in the past year? 9.2 Is there anything you’d like to change about this process? Page 486 of 732 Appendix “C” – Audit Checklists INTERNAL PROCESS AUDIT CHECKSHEET Acclaims Environmental Inc. 8 of 17 Process: Auditee(s): Audit Date: 1.0 Adequate Resources? (s. 9, 11, 13, 14-15) 4.0 Process Under Control? (s. 5, 17) 6.0 Who? (s. 2, 3-4, 10) 2.0 Process Input? 7.0 Output? (s. 5) 3.0 Measured? (s. 8, 12, 16) 5.0 What If Out-of-Control? (s. 7-8, 12, 18) 8.0 Stakeholder Satisfaction? (s. 12, 20) 9.0 Evidence of Continual Improvement? (s. 21) Page 487 of 732 DOCUMENT REVIEW – DWQMS 2.0 (Condition Expected) DOCUMENT REVIEW – Auditor Comments (Condition Found) 1. Quality Management System (QMS) PLAN – The OP shall document a QMS that meets the requirements of this Standard. DO – The OA shall establish and maintain the QMS in accordance with the requirements of this Standard and the policies and procedures documented in the OP. Viewed Operational Plan (No. MW-ES-DWS-OP-001-001), dated May 2018– confirmed that all 21 elements are documented within it – any non-conformities and/or opportunities for improvement are noted throughout this checklist. Through on-site audit, verified the QMS is well-established and maintained. 2. QMS Policy PLAN – The OP shall document a QMS Policy that provides the foundation for the QMS, and: a) includes a commitment to the maintenance and continual improvement of the QMS, b) includes a commitment to the Consumer to provide safe drinking water, c) includes a commitment to comply with applicable legislation and regulations, and d) is in a form that can be communicated to all OA personnel, the Owner and the Public. DO – The OA shall establish and maintain a QMS that is consistent with the QMS Policy. Interview with MP, JB, JS – confirmed their understanding of the policy and their roles in it. Viewed s.2.0 Quality Management System Policy (within the Operational Plan), as well as posted throughout the facility. QMS Policy on City of Niagara Falls site – viewed and accessed online on November 27, 2018 “Environmental Services Mission Statement” – text on website within Drinking Water Quality section of website. https://niagarafalls.ca/city- hall/municipal-works/drinking-water.aspx 3. Commitment and Endorsement PLAN – The OP shall contain a written endorsement of its contents by Top Management and the Owner. DO – Top Management shall provide evidence of its commitment to an effective QMS by: a) ensuring that a QMS is in place that meets the requirements of this Standard, b) ensuring that the OA is aware of all applicable legislative and regulatory requirements, c) communicating the QMS according to the procedure for communications, d) determining, obtaining or providing the resources needed to maintain and continually improve the QMS. Viewed s. 3.0 Commitment and Endorsement (planning for re-endorsement early 2019). Interview with MP, JB, JS: POS Staff feel they have the resources necessary they need to do their jobs well. There can be limited staffing levels at certain times of the year (e.g. vacations, winter mainbreak seasons, etc.) – though this is consistent with other utilities. 4. QMS Representative PLAN – The OP shall identify a QMS representative. DO – Top Management shall appoint and authorize a QMS representative who, irrespective of other responsibilities, shall: a) administer the QMS by ensuring that processes and procedures needed for the QMS are established and maintained, b) report to Top Management on the performance of the QMS and any need for improvement, c) ensure that current versions of documents required by the QMS are being used at all times, d) ensure that personnel are aware of all applicable legislative and regulatory requirements that pertain to their duties for the operation of the Subject System, and e) promote awareness of the QMS throughout the OA. Interview with JB: View Declaration of the City of Niagara Falls Drinking Water Quality Management System (DWQMS) Representative dated July 9, 2018 appointing Jessica Blanchard with back-up. POS – back-ups for key roles are identified through declarations. Evidence of these activities being carried out, as noted throughout this checklist (e.g. reports to top management; improved document control practices; awareness of legislative requirements and QMS – next staff session planned in December 2018). 5. Document and Records Control PLAN – The OP shall document a procedure for Document and Records control that describes how: a) Documents required by QMS are: i. kept current, legible and readily identifiable ii. retrievable iii. stored, protected, retained and disposed of, and b) Records required by the QMS are: i. kept legible, and readily identifiable ii. retrievable iii. stored, protected, retained and disposed of. DO – The OA shall implement and conform to the procedure for Document and Records control and shall ensure that QMS documentation for the Subject System includes: a) the OP and its associated policies and procedures, b) Documents and Records determined by the OA as being needed to ensure the effective planning, operation and control of its operations, and c) the results of internal and external Audits and management reviews. Interview with JB: Viewed MW-ES-DWS-LM-003-001 DWQMS Records Control Matrix. Also viewed staff access to various documents and records stored in the common network drive, DWQMS_SEC series of subfolders. OFI – Consider electronically relocating the subfolders within year-by-year folders to appear directly below the DWQMS_SEC folder. This could help maintain stable and long-term hyperlinks from other document references to these folders. OFI – CAR numbering system – consider adding a descriptor in the electronic file name for ease of relocating and/or hyperlink these in the tracking spreadsheet. OFI – Consider adding to the “Lead Sampling” rounds tracking sheets the following: - document control header information; - a subheading for the calibration of pH meters; and - a field to enter pH buffer solution expiry date. OFI – Consider linking the Master Project Spreadsheet (for tracking Form 1’s) to the document control system and also track essential document expiry dates (e.g. MDWL, DWWP, agreements, etc.) with reminders to Outlook. 6. Drinking Water System (DWS) PLAN – The OP shall document, as applicable: a) for the Subject System: i. the name of the Owner and OA, ii. if the system includes equipment that provides Primary Disinfection and/or Secondary Disinfection: A. a description of the system including all applicable Treatment System processes and Distribution System components, B. a Treatment System process flow chart, Viewed Operational Plan s.6.0 Drinking Water System summary – includes all required components (and additional from previous version of the standard, i.e. process flow, description of source water). Also includes description of relationship and agreement with Niagara Region and connections from and to other systems and their Owners / OA’s. Page 488 of 732 DOCUMENT REVIEW – DWQMS 2.0 (Condition Expected) DOCUMENT REVIEW – Auditor Comments (Condition Found) C. a description of the water source, including: I. general characteristics of the raw water supply, II. common event-driven fluctuations, and III. any resulting operational challenges and threats. iii. if the system does not include equipment that provides Primary Disinfection or Secondary Disinfection: A. a description of the system including all Distribution System components, and B. a description of any procedures that are in place to maintain disinfection residuals. b) if the Subject System is an Operational Subsystem, a summary description of the Municipal Residential Drinking Water System it is a part of including the name of the OA(OA’s) for the other Operational Subsystems. c) if the Subject System is connected to one or more other Drinking Water Systems owned by different Owners, a summary description of those systems which: i. indicates whether the Subject System obtains water from or supplies water to those systems, ii. names the Owner and OA(OA’s) of those systems, and iii. identifies which, if any, of those systems that the Subject System obtains water from are relied upon to ensure the provision of safe drinking water. DO – The OA shall ensure that the description of the Drinking Water System is kept current. 7. Risk Assessment PLAN – The OP shall document a risk assessment process that: a) Considers potential hazardous events and associated hazards, as identified in MOECC document titled Potential Hazardous Events for Municipal Residential Drinking Water Systems, dated February 2017 as it may be amended. A copy of this document is available at www.ontario.ca/drinkingwater. b) ID’s additional potential hazardous events & associated hazards, c) assesses the risks assoc. w/ the occurrence of hazardous events, d) ranks the hazardous events according to the associated risk, e) identifies control measures to address the potential hazards and hazardous events, f) identifies Critical Control Points, g) identifies a method to verify, at least once every calendar year, the currency of the information and the validity of the assumptions used in the risk assessment, h) ensures that the risks are assessed at least once every thirty-six months, and i) considers the reliability and redundancy of equipment. DO – The OA shall perform a risk assessment consistent with the documented process. Viewed procedure as part of Operational Plan. Viewed evidence of additional potential hazardous events and associated hazards (e.g. cross-connections on the list). Viewed evidence that all required points are considered (as noted in next section). POS – team is reconvened every year for full review of the risk assessment outcomes (rather than once every thirty-six months). 8. Risk Assessment Outcomes PLAN – The OP shall document: a) the identified potential hazardous events and associated hazards, b) the assessed risks associated with the occurrence of hazardous events, c) the ranked hazardous events, d) the identified control measures to address the potential hazards and hazardous events, e) the identified Critical Control Points and their respective Critical Control Limits, f) procedures and/or processes to monitor the Critical Control Limits, g) procedures to respond to deviations from the Critical Control Limits, and h) procedures for reporting and recording deviations from the Critical Control Limits. DO – The OA shall implement and conform to the procedures. Viewed 2018 Risk Assessment, Environmental Services Division meeting minutes dated October 30, 2018 involving the QMS Rep, Manager, ORO, and all supervisors. Viewed evidence of the MECP’s “Potential Hazardous Events for Municipal Residential Drinking Water Systems”. Viewed 2018-10-30 Risk Assessment Results which identifies risk assessment threshold of 18; along with evidence of reliability and redundancy of equipment considered (e.g. “potential additional controls”) Noted evidence of relevant procedures for responding to CCL’s. OFI – consider referencing a critical control limit that is better than regulatory limits as the “Critical Control Limit” is the point at which a Critical Control Point response procedure is initiated (as defined by the DWQMS 2.0). 9. Org. Structure, Roles, Responsibilities and Authorities PLAN – The OP shall: a) describe the organizational structure of the OA including respective roles, responsibilities and authorities, b) delineate corporate oversight roles, responsibilities, authorities in the case where the OA operates multiple Subject Systems, c) identify the person, persons or group of people within the management structure of the org. responsible for undertaking the Management Review described in Element 20, d) identify the person, persons or group of people, having Top Management responsibilities required by this Standard, along with their responsibilities, & Interview with MP, JB, JS: OFI – Consider adding Manager of Environmental Services as a member of “Top Management” because of the definition for top management included in DWQMS 2.0. Alternatively, consider a declaration that the Director of Municipal Works is “Top Management” with back-up appointed to Manager of Environmental Services. Viewed Declaration of Overall Responsible Operator and Acting Overall Responsible Operator dated October 23, 2017. All other aspects are covered. Page 489 of 732 DOCUMENT REVIEW – DWQMS 2.0 (Condition Expected) DOCUMENT REVIEW – Auditor Comments (Condition Found) e) identify the Owner of the Subject System. DO – The OA shall keep current the description of the organizational structure including respective roles, responsibilities and authorities, and shall communicate this information to OA personnel and the Owner. 10. Competencies PLAN – The OP shall document: a) competencies required for personnel performing duties directly affecting drinking water quality, b) activities to develop and/or maintain competencies for personnel performing duties directly affecting drinking water quality, and c) activities to ensure that personnel are aware of the relevance of their duties and how they affect safe drinking water. DO – The OA shall undertake activities to: a) meet and maintain competencies for personnel directly affecting drinking water quality and shall maintain records of these activities, and b) ensure that personnel are aware of the relevance of their duties and how they affect safe drinking water and shall maintain records of these activities. Interview with JB: Discussed and viewed records of training, CEU and on-the-job practical training. Tracking of 31 Operators’ certificates, their expiries, OJP, CEU hours, etc. Niagara Region offers for lower tier municipalities to join their courses – Viewed Niagara Region’s Water & Wastewater Services Division – Winter-Spring 2018 Learning Calendar. 11. Personnel Coverage PLAN – The OP shall document a procedure to ensure that sufficient personnel meeting identified competencies are available for duties that directly affect drinking water quality. DO – The OA shall implement and conform to the procedure. Interview with MP: Regular business hours – no issues for staff coverage; after-hours – call-out process, sometimes call contractors if needed (1-2 times per year); at times ORO or other supervisors assist. Strike? All supervisors are certified and with contractor support will create contingency plan. 12. Communications PLAN – The OP shall document a procedure for communications that describes how the relevant aspects of the QMS are communicated between Top Management and: a) the Owner, b) OA personnel, c) Suppliers that have been identified as essential under Plan (a) of Element 13 of this Standard, and d) the Public. DO – The OA shall implement and conform to the procedure. Interview with JB: Changes e.g. MECP inspections – communicated to personnel via ORO and implementations. Communications with Owner via Management Review and Budget. Daily communications with staff – where more significant process changes are discussed. Viewed City of Niagara Falls – Public Notices webpage (https://niagarafalls.ca/notices/default.aspx) where the public notices reside; communications support by releasing information to online paper format. Viewed the printscreen copies of previous Public Notices regarding the following maintenance activities: fire hydrant flushing; water valve exercising with the write-up of the areas that the staff are carrying-out these activities. Communications with suppliers through RFP, RFT, RFQ through procurement – with standardized requirements. Viewed that customer calls get logged onto CarteGraph database. 13. Essential Supplies and Services PLAN – The OP shall: a) identify all supplies and services essential for the delivery of safe drinking water and shall state, for each supply or service, the means to ensure its procurement, and b) include a procedure by which the OA ensures the quality of essential supplies and services, in as much as they may affect drinking water quality. DO – The OA shall implement and conform to the procedure. Interview with MP: Annual review by Top Management – viewed 2018 Essential Supply and Service Review minutes dated October 30, 2018. Regarding the assurance of quality of products received; Supervisors sign-off on all invoices re: confirming received products, in the quality / quantity ordered. 14. Review and Provision of Infrastructure PLAN – The OP shall document a procedure for reviewing the adequacy of the infrastructure necessary to operate and maintain the Subject System that: a) Considers the outcomes of the risk assessment documented under Element 8, and b) Ensures that the adequacy of the infrastructure necessary to operate and maintain the Subject System is reviewed at least once every Calendar Year. DO – The OA shall implement and conform to the procedure and communicate the findings of the review to the Owner. Interview with JS: Meet annually with Manager of Infrastructure – capital work is around sewer separation (e.g. water/sewer/storm; watermains only; etc.) – watermain conditions will drive some of the changes. E.g. watermain breaks – as they happen information is forwarded to infrastructure team to update on GIS. Fallsviewer – GIS based information; water – service drawings are attached to asset id. Valves, hydrants, mains – condition (e.g. c-factor if available). Projects – e.g. 1 major sewer issue per year – will coordinate with the List managed by Manager of Assets and Infrastructure. Page 490 of 732 DOCUMENT REVIEW – DWQMS 2.0 (Condition Expected) DOCUMENT REVIEW – Auditor Comments (Condition Found) Capital wish list – prioritizing the items with priorities. A lot of shovel ready projects – waiting for grants – may tap into reserve. Project managers put out tenders (aiming for Jan-Feb releases). Risk elements – backflow; chlorine residual maintenance – prioritized on project list. Water quality or break history will drive projects – consideration of how it impacts the community. Budget – coop Engineering – residential meter replacement – to administrative / coordination work; training / contracted services / materials – Viewed the 2018 Infrastructure Review meeting minutes, dated September 14, 2018. Includes the review of short- and long-term infrastructure needs; with a review of both the 2019 Capital Budget and 10-year Capital Plan. It is evident through minutes that highest risk items are being discussed (e.g. watermain break history, dead end issues, water quality / chlorine residual issues). OFI – Consider documenting within infrastructure review meeting minutes that outcomes of the risk assessment are considered, as required by Element 14 of DWQMS 2.0. 15. Infrastructure Maintenance, Rehabilitation and Renewal PLAN – The OP shall document: a) a summary of the OA’s infrastructure maintenance, rehabilitation and renewal programs for the Subject System, and b) a long term forecast of major infrastructure maintenance, rehabilitation and renewal activities. DO – The OA shall: a) keep the summary of the infrastructure maintenance, rehabilitation and renewal programs current, b) ensure that the long term forecast is reviewed at least once every Calendar Year, c) communicate the programs to the Owner, and d) monitor the effectiveness of the maintenance program. Interview with JS: 10-year plan – asset management plan regulation – 3 master plans for overall system – needs, moving to next, what prioritizations for future. Infrastructure section’s focus is to convert field technical information and coordinating with asset management plans. Part of annual meeting – e.g. field experiences re: conditions of infrastructure – watermain; right-sizing – coordinate with other infrastructure To owner – construction drawings; e-mails (re: water-specific infrastructure – e.g. upgrading cathodic protection) – To council – through annual reports, updated re: asset management – state-of-the-union provided once per year; endorsement of asset management plans. 16. Sampling, Testing and Monitoring PLAN – The OP shall document: a) a sampling, testing and monitoring procedure for process control and finished drinking water quality including requirements for sampling, testing and monitoring at the conditions most challenging to the Subject System, b) a description of relevant sampling, testing or monitoring activities, if any, that take place upstream of the Subject System, and c) a procedure that describes how sampling, testing and monitoring results are recorded and shared between the OA and the Owner, where applicable. DO – The OA shall implement and conform to the procedures. Interview with JB: Viewed chlorine residuals folder and microbiological sample results folder. Viewed spreadsheet analyzing chlorine residual trends – e.g. endpoints generally have lower chlorine residuals; completing loops – 6 cul-de-sacs continuation of itself; decreasing trends with temperature increases. Niagara Falls will call Niagara Region for any abnormal conditions. No adverses related to chlorine residuals. Viewed sampling schedule prepared each December and plans the regular sampling schedules. 17. Measurement and Recording Equipment Calibration and Maintenance PLAN – The OP shall document a procedure for the calibration and maintenance of measurement and recording equipment. DO – The OA shall implement and conform to the procedure. Interview with JB: Viewed Outlook reminder 30 days in advance of deadline regarding Colorimeter calibrations due (in response to an internal audit finding re: calibrations out of date). HACH provides this service for Niagara Falls. OFI – Label on the colorimeter and case when device is out of commission – to prevent unintended use. 18. Emergency Management PLAN – The OP shall document a procedure to maintain a state of emergency preparedness that includes: a) a list of potential emergency situations or service interruptions, b) processes for emergency response and recovery, c) emergency response training and testing requirements, d) Owner and OA responsibilities during emergency situations, e) references to municipal emergency planning measures as appropriate, and f) an emergency communication protocol and an up-to-date list of emergency contacts. DO – The OA shall implement and conform to the procedure. Interview with JB: OFI – Consider linking to the www.alertready.ca site as one of the options for communicating to non-residents about water emergencies and/or advisories. Should confirm with the local Community Emergency Management Coordinator on how this system can be activated (in advance of any emergency scenario); and include these instructions in Emergency Management documentation related to water advisories. OFI – Consider developing a strategy with local BIA’s to facilitate the organization of alternate water supply for non- residents; considering the volume of tourists each year. Viewed Emergency Response Training minutes dated October 30, 2018. Page 491 of 732 DOCUMENT REVIEW – DWQMS 2.0 (Condition Expected) DOCUMENT REVIEW – Auditor Comments (Condition Found) POS for the 2018 Emergency Response Training / Test Exercise, four case scenarios were discussed of varying types, including: 1. severe weather alert of 50-60 cm of snow over 3 hours (commencing at 11pm) followed by 10-12 hours of freezing precipitation and 80+ km/hr winds; 2. anonymous tip that water supply was contaminated by suspected terrorist act – pumps at reservoir having been running 8 hours – unknown contaminant is estimated to have entered the water supply 3 hours ago. 3. 3 months of excessive heat and weather has been cited as the cause of a region-wide power outage in August – the Niagara Falls WTP has been using auxiliary power for approx. 2 hours and has advised they are able to do so for the next 8 hours, at best. 4. Several phone calls that residents have soapy water coming in from their kitchen taps. Addresses noted in the exercise. Calls began coming in around 2pm on Friday; local news stations advised that a train experiencing mechanical issues will have to remain stationary on the track for several hours; greatly limiting access within the city. As per the Management Review report for 2017, the desktop training scenarios included a watermain break; a failed backflow prevention device and staff health and safety concerns occurring within an industrial area of Niagara Falls. 19. Internal Audits PLAN – The OP shall document a procedure for internal Audits that: a) evaluates conformity of the QMS with the requirements of this Standard, b) identifies internal Audit criteria, frequency, scope, methodology and record-keeping requirements, c) considers previous internal and external Audit results, and d) describes how QMS Corrective Actions are identified and initiated. DO – The OA shall implement and conform to the procedure and shall ensure that internal Audits are conducted at least once every Calendar Year. Viewed previous internal audit report and previous corrective action reports. Updates on non-conformities are provided below through interview with JB: 05 finding – re: “next review” – changed to “as required” other than the items that are calendar- or time-dependent – and inserted annual deadline for next review. 05 NC re: control features – viewed added. 05 NC re: disposal of records – “obsolete” document available for use – moved to obsolete folder. 09 NC – Viewed updated Organization Chart and confirmed the coordinator and supervisor were added. 12 NC – Awareness training scheduled for December 2018 (in progress) 13 NC – Essential Supplies Services List – Viewed Meeting minutes dated October 30, 2018 addressing this finding. 15 NC – Hydrant discussion will be presented at next Management Review (in progress) 17 NC – Colorimeters - addressed 21 NC – previous findings not addressed 20. Management Review PLAN – The OP shall document a procedure for management review that evaluates the continuing suitability, adequacy and effectiveness of the QMS and that includes consideration of: a) incidents of regulatory non-compliance, b) incidents of adverse drinking water tests, c) deviations from Critical Control Point limits and response actions, d) the effectiveness of the risk assessment process, e) internal and third-party Audit results, f) results of emergency response testing, g) operational performance, h) raw water supply and drinking water quality trends, i) follow-up on action items from previous management reviews, j) the status of management action items identified between reviews, k) changes that could affect the QMS, l) Consumer feedback, m) the resources needed to maintain the QMS, n) the results of the infrastructure review, o) OP currency, content and updates, and p) staff suggestions. DO – Top Management shall implement and conform to the procedure and shall: a) ensure that a management review is conducted at least once every Calendar Year, b) consider the results of the management review and identify deficiencies and actions items to address the deficiencies, Viewed Management Review Meeting Minutes dated February 26, 2018 for the 2017 year-in-review summarized in the document, DWQMS Management Review – 2017 report. Report and minutes include all items required by this section. POS Discussions noted throughout the last Management Review Meeting minutes consistently included best practice considerations that were “better-than” the requirements for review, such as the review and discussions on: - recommendations and best practices presented within the Ministry’s inspection reports (not only discussing incidents of non-compliance); - a look at Niagara Region’s incidents of adverse drinking water incidents (and not only Niagara Falls’); - opportunities for improvement noted through internal and external audits (and not only discussing non- conformities); - improving emergency response tests (and not only discussing the results, but how to improve for future scenarios); etc. Page 492 of 732 DOCUMENT REVIEW – DWQMS 2.0 (Condition Expected) DOCUMENT REVIEW – Auditor Comments (Condition Found) c) provide a record of any decisions and action items related to the management review including the personnel responsible for delivering the action items and the proposed timelines for their implementation, and d) report the results of the management review, the identified deficiencies, decisions and action items to the Owner. 21. Continual Improvement PLAN – The OA shall develop a procedure for tracking and measuring continual improvement of its QMS by: a) reviewing and considering applicable best management practices, including any published by the Ministry of the Environment and Climate Change and available on www.ontario.ca/drinkingwater, at least once every thirty-six months; b) documenting a process for identification and management of QMS Corrective Actions that includes: i. investigating the cause(s) of an identified non-conformity, ii. documenting the action(s) that will be taken to correct the non-conformity and prevent the non- conformity from re-occurring, and iii. reviewing the action(s) taken to correct the non-conformity, verifying that they are implemented and are effective in correcting and preventing the re-occurrence of the non-conformity. c) documenting a process for identifying and implementing Preventive Actions to eliminate the occurrence of potential non-conformities in the QMS that includes: i. reviewing potential non-conformities that are identified to determine if preventive actions may be necessary, ii. documenting the outcome of the review, including the action(s), if any, that will be taken to prevent a non-conformity from occurring, and iii. reviewing the action(s) taken to prevent a non-conformity, verifying that they are implemented and are effective in preventing the occurrence of the non-conformity. DO – The OA shall strive to continually improve the effectiveness of its QMS by implementing and conforming to the procedure. Interview with JB: POS - Viewed DWQMS Continual Improvement Initiatives electronic tracking spreadsheet that includes improvement ideas presented over the past two years from the following sources: MECP inspections, staff suggestions, previous internal and external audit findings, etc. The spreadsheet also tracks notes on the consideration of improvement items along with their status of implementations. Corrective actions from non-compliance and non-conformity are managed through the corrective action system. Placed within DWQMS 2018 Corrective Actions Folder. Reviewed and updated previous audit non-conformities and documented updates under element 19 of this checklist. Page 493 of 732 Appendix “D” – Auditor CV and Training Certificates Curriculum Vitae: Brigitte Roth, BES, EP(EMSLA) SUMMARY: A management systems, compliance and risk management professional with 2 2 years' experience in: − achieving legislative compliance, − optimizing and integrating management systems, − conducting risk assessments and analysis, − preparing and improving emergency response plans, − planning and executing annual emergency test exercises and debrief sessions, − leading and carrying out compliance and management system audits, and − developing and delivering training related to the above areas of expertise. A certified environmental professional with ECO Canada, as EP(CEA) from 2005-2015 and currently as EP(EMSLA) since 2015; conducted environmental compliance, pollution prevention and management system audits at over 50 organizations of various industries in Ontario. Oversaw the implementation and integration of management systems in conformance to ISO 14001, ISO 9001, ISO 17025, OHSAS 18001 and Ontario’s Drinking Water Quality Management Standard. Also experienced as an alternate Community Emergency Management Coordinator (CEMC) for the City of Guelph from 2015 to 2017 and a Planning Section Chief in the City's Emergency Operations Centre from 2014 to 2017. PROFESSIONAL DESIGNATIONS: 2015, Environmental Professional – Environmental Management Systems Lead Auditor, ECO Canada 2005-2015, Environmental Professional – Compliance Auditor, ECO Canada EDUCATION & KEY TRAINING: 2016, Community Emergency Management Coordinator, Emergency Management Ontario 2014-2017, Emergency Management Certificate program courses, Justice Institute of British Columbia 2013, Project Management Certificate (with High Honours), Sheridan College 1998, Environmental Management System Lead Auditor, KPMG (Certificate No. E0034) 1997, Quality Management System Lead Auditor, KPMG (Certificate No. K193) 1996, Certificate of Environmental Assessment, University of Waterloo 1996, Bachelor of Environmental Studies (Honours Geography), University of Waterloo EMPLOYMENT HISTORY: Principal Consultant at Acclaims Environmental Inc. January 2018 - present Helping optimize the effectiveness of customers’ integrated management systems through audits and facilitated sessions to improve: - legislative compliance (e.g. emissions reporting, approvals and environmental protection plans) - conformance to management system standards (e.g. DWQMS, ISO 14001, ISO 9001, ISO 45001) - risk assessment and management - emergency preparedness and business continuity Trainer at Walkerton Clean Water Centre October 2016 - present Contract trainer for the following courses: - Drinking Water Quality Management Standard (DWQMS) - Internal Auditing for DWQMS Page 494 of 732 - Risk Assessment & Emergency Preparedness - Responsibilities Under the Standard of Care Program Coordinator – Project and Program Management at City of Guelph March 2017 – January 2018 For the City’s Corporate Project Management Office (CPMO): - Developed and promoted methodologies and standards, - Reported to the Executive Team and city Council on the CPMO’s performance, - Promoted and trained on project management processes, - Implemented project document and records control, and - Researched and implemented best practices. Quality Assurance Coordinator at City of Guelph October 2008 – March 2017 Managed the processes related to: - Municipal Drinking Water Licensing, - Drinking Water Quality Management Standard (DWQMS) accreditation, - Leading the audit team in internal audits and coordinating external audits, - Risk assessment, analysis and emergency response plans, and - Regular compliance reports to Top Management and city Council. Pollution Prevention Coordinator / Senior Environmental Auditor at CASF 2001 – 2008 - Conducted over fifty pollution prevention and/or compliance audits at m etal finishing sites. - Designed and delivered Advanced Environmental Management Series of courses (Auditing 101; Pollution Prevention Planning & Materials Accounting; Regulatory Compliance; Spills Prevention, Emergency Preparedness and Response). - Chaired annual Metal Finishing Conference committee from 2000-2008. Environmental Management System Specialist at WESA Group Inc. (BluMetric Environmental Inc.) 2004 – 2006 - Conducted compliance and management system audits at industrial and municipal drinking water sites. - Assisted with management system implementations (ISO 9001, ISO 14001, OHSAS 18001, DWQMS). - Assisted industrial clients with Canada’s National Pollutant Release Inventory annual reporting. - Assisted in the application process for industrial facilities’ Certificates of Approval (Air & Noise). Quality and Environmental Coordinator at Kuntz Electroplating Inc. 1996 – 2001 - Project manager for ISO 9001, ISO 14001 and ISO 17025 implementation and maintenance. - Facilitated annual reviews of quality policies, risk assessments and emergency response plans. - Kept up-to-date on all changes in regulatory / customer requirements and reported to management. - Developed and delivered various quality and environmental management system training programs. - Managed external and internal audit plans for all management systems and functioned as lead auditor. Page 495 of 732 Page 496 of 732 Standard of care, municipal drinking water system 19. (1) Each of the persons listed in subsection (2) shall, (a) exercise the level of care, diligence and skill in respect of a municipal drinking water system that a reasonably prudent person would be expected to exercise in a similar situation; and (b) act honestly, competently and with integrity, with a view to ensuring the protection and safety of the users of the municipal drinking water system. 2002, c. 32, s. 19 (1). Same (2) The following are the persons listed for the purposes of subsection (1): 1. The owner of the municipal drinking water system. 2. If the municipal drinking water system is owned by a corporation other than a municipality, every officer and director of the corporation. 3. If the system is owned by a municipality, every person who, on behalf of the municipality, oversees the accredited operating authority of the system or exercises decision-making authority over the system. 2002, c. 32, s. 19 (2). Offence (3) Every person under a duty described in subsection (1) who fails to carry out that duty is guilty of an offence. 2002, c. 32, s. 19 (3). Same (4) A person may be convicted of an offence under this section in respect of a municipal drinking water system whether or not the owner of the system is prosecuted or convicted. 2002, c. 32, s. 19 (4). Reliance on experts (5) A person shall not be considered to have failed to carry out a duty described in subsection (1) in any circumstance in which the person relies in good faith on a report of an engineer, lawyer, accountant or other person whose professional qualifications lend credibility to the report. 2002, c. 32, s. 19 (5). Page 497 of 732 MW-2019-08 March 19, 2019 REPORT TO: Mayor James M. Diodati and Members of the Municipal Council City of Niagara Falls, Ontario SUBMITTED BY: Municipal Works SUBJECT: MW-2019-08 Asphalt Overlay Phase 1 - Contract 2019-03 Advanced Funding Request RECOMMENDATION That the 2019 Asphalt Overlay Phase 1 Program receive advance 2019 Capital funding approval in the amount of $550,000. EXECUTIVE SUMMARY Phase 1 of the Asphalt Overlay Program is utilized to provide the placement of the surface coarse asphalt on previously completed capital projects that have concluded their one-year maintenance period. The requested budget for Asphalt Overlay Phase 1 in the 2019 Capital Budget is $550,000. Construction is proposed to begin in May 2019 and is expected to take approximately fifty (50) working days. The purpose of this report is to request that Council approve funding for the 2019 Asphalt Overlay Phase 1 Program in advance of the 2019 Capital Budget approval in order to receive competitive bids. BACKGROUND The Asphalt Overlay Program is utilized to provide the placement of the surface coarse asphalt on previously completed capital projects that have concluded their one -year maintenance period. The work generally involves filling-in curb sections at catchbasins, adjusting appurtenances (catchbasins, manholes, and valve boxes) to finished grade and the supply and placement of hot mix surface coarse asphalt. Page 498 of 732 2 MW-2019-08 March 19, 2019 The following streets have been included in the 2019 Asphalt Overlay Phase 1 program: STREET FROM TO Strang Drive Sarah Street Lamont Avenue Harvard Avenue Wiltshire Blvd McGill Street Level Avenue Dixon Street Dunn Street Hamilton Street Stanley Avenue Hydro Corridor Menzie Street Stanley Avenue Homewood Avenue Homewood Avenue North Limit Bridge Street South End Dog Park Parking Lot – 6025 Chippawa Parkway Location maps have been included as Attachment 1. ANALYSIS/RATIONALE It is Municipal Works recommendation that Council approve funding for the 2019 Asphalt Overlay Phase 1 Program in advance of the 2019 Capital Budget approval in order t o receive competitive bids. In 2018 the Asphalt Overlay Program was tendered in February. FINANCIAL/STAFFING/LEGAL IMPLICATIONS Staff recommends funding this project with preapproval of the proposed 2019 Capital Budget. The proposed 2019 Capital Budget Sheet has been included as Attachment 2. CITY’S STRATEGIC COMMITMENT Implementation of this project meets the intent of Council’s Strategic Priorities by ensuring that investments in infrastructure maximize benefits, reduce risk and provide satisfactory levels of service to the public. LIST OF ATTACHMENTS 1. Location Maps 2. Capital Budget Worksheet Recommended by: Livia McEachern, Acting Director of Municipal Works Respectfully submitted: Ken Todd, Chief Administrative Officer Joe D’Agostino Page 499 of 732 Attachment 1: Location Plans MW-2019-08 L1 STRANG DRIVE from Sarah Street to Lamont Avenue HARVARD AVENUE from Wiltshire Blvd to McGill Street Page 500 of 732 Attachment 1: Location Plans MW-2019-08 L2 LEVEL AVENUE from Dixon Street to Dunn Street HAMILTON STREET from Stanley Avenue to Hydro Corridor Page 501 of 732 Attachment 1: Location Plans MW-2019-08 L3 MENZIE STREET from Stanley Avenue to Homewood Avenue HOMEWOOD AVENUE from Bridge Street to North Limit Page 502 of 732 Attachment 1: Location Plans MW-2019-08 L4 SOUTH END DOG PARK – 6025 Chippawa Pkwy Page 503 of 732 Department MUNICIPAL WORKS Priority (1-3)1 Project Name Asphalt Overlay Phase 1 Included in 10 year y Capital Plan (y/n) Project I.D. #New Project Description Surface course asphalt on Level Ave, Hamilton St, Homewood Ave, Menzie St, Brian Ct/Harvard Ave. South end Dog Park & Strang Dr. Most of which are capital Road Reconstruction projects no longer on Maintenance. Projected Start Date: YEAR YEAR YEAR YEAR YEAR 2019 2020 2021 2022 2023 Opening Balance-Jan 01 (surplus)/deficit - - - - EXPENDITURES Engineering Fees/Design/Studies 10,000 Land/Building/Furniture/ Equipment Construction Roads 540,000 Storm Sewers Water Sanitary Sewers Sitework/Landscaping Contingency Other Interest Expense TOTAL EXPENDITURES 550,000 - - - - FUNDING SOURCES Special Purpose Reserves Capital Holding Reserve Reserve Fund Transfer from Operating 550,000 Development Charges Debentures Gas Tax Provincial/Federal Grants External Contributions Interest Earned Other TOTAL FUNDING SOURCES 550,000 - - - - Closing Balance-Dec 31 (surplus)/deficit - - - - - Capital Budget Worksheet 2019 Page 504 of 732 MW-2019-09 March 19, 2019 REPORT TO: Mayor James M. Diodati and Members of the Municipal Council City of Niagara Falls, Ontario SUBMITTED BY: Municipal Works SUBJECT: MW-2019-09 Clifton Hill Resurfacing - Contract 2019-477-19 Advanced Funding Request RECOMMENDATION That the Clifton Hill Resurfacing Project receives advanced 2019 Capital funding approval in the amount of $625,000. EXECUTIVE SUMMARY The Clifton Hill Resurfacing project will provide a new asphalt surface coarse on Clifton Hill from Victoria Avenue to Falls Avenue and extend the life of the existing pavement structure. The requested budget for Clifton Hill Resurfacing Project in the 2019 Capital Budget is $625,000. Construction is proposed to commence on April 23, 2019, and be must be substantially complete by May 16, 2019, giving the awarded contractor eighteen (18) working days to complete the project. The condensed schedule is required due to the availability of asphalt and recent communications with the Clifton Hill Business Improvement Association regarding tourism season timelines. The purpose of this report is to request that Council approve funding for the Clifton Hill Resurfacing Project in advance of the 2019 Capital Budget approval in order to receive competitive bids and to facilitate completion of this project before the May holiday weekend. BACKGROUND The Clifton Hill Resurfacing Project will provide a new asphalt surface coarse and extend the life of the existing pavement structure on Clifton Hill from Victoria Avenue to Falls Avenue. A location map has been included as Attachment 1. The proposed scope of work will include milling the existing asphalt down to the concrete Page 505 of 732 2 MW-2019-09 March 19, 2019 road base, addressing any concrete road base repairs, adjusting appurtenances (catchbasins, manholes, and valve boxes), the supply and placement of the hot mix base asphalt and surface coarse asphalt and decorative imprinted crosswalks. ANALYSIS/RATIONALE It is Municipal W orks recommendation that Council approve funding for the Clifton Hill Project in advance of the 2019 Capital Budget approval in order to receive competitive bids and to facilitate completion of this project before the May holiday weekend. FINANCIAL/STAFFING/LEGAL IMPLICATIONS Staff recommends funding this project from the Capital Special Purpose Reserve. The proposed 2019 Capital Budget Sheet has been included as Attachment 2. CITY’S STRATEGIC COMMITMENT Implementation of this project meets the intent of Council’s Strategic Priorities by ensuring that investments in infrastructure maximize benefits, reduce risk and provide satisfactory levels of service to the public. LIST OF ATTACHMENTS 1. Location Map 2. Capital Budget Worksheet Recommended by: Livia McEachern, Acting Director of Municipal Works Respectfully submitted: Ken Todd, Chief Administrative Officer Joe D’Agostino Page 506 of 732 Attachment 1: Location Plan MW-2019-09 L1 CLIFTON HILL from Victoria Avenue to Falls Avenue Page 507 of 732 Department MUNICIPAL WORKS Priority (1-3)1 Project Name Clifton Hill Resurfacing and Crosswalks Construction Included in 10 year y Capital Plan (y/n) Project I.D. #New Project Description Remove and replace surface course asphalt on Clifton Hill. Scope includes new crosswalk design approved by Clifton Hill BIA. Projected Start Date:Q1, Q2 YEAR YEAR YEAR YEAR YEAR 2019 2020 2021 2022 2023 Opening Balance-Jan 01 (surplus)/deficit - - - - EXPENDITURES Engineering Fees/Design/Studies 25,000 Land/Building/Furniture/ Equipment Construction Roads 600,000 Storm Sewers Water Sanitary Sewers Sitework/Landscaping Contingency Other Interest Expense TOTAL EXPENDITURES 625,000 - - - - FUNDING SOURCES Special Purpose Reserves Capital Holding Reserve 625,000 Reserve Fund Transfer from Operating Development Charges Debentures Gas Tax Provincial/Federal Grants External Contributions Interest Earned Other TOTAL FUNDING SOURCES 625,000 - - - - Closing Balance-Dec 31 (surplus)/deficit - - - - - Capital Budget Worksheet 2019 Page 508 of 732 F-2019-09 March 19, 2019 REPORT TO: Mayor James M. Diodati and Members of Municipal Council SUBMITTED BY: Finance SUBJECT: F-2019-09 Annual Statement of Remuneration and Expenses RECOMMENDATION For the information of Municipal Council. EXECUTIVE SUMMARY Annual reporting of the remuneration received is a requirement of the Municipal Act, 2001. The remuneration outlined in this report is consistent with prior years and has been prepared according to legislation. ANALYSIS The attached statement of remuneration and expenses for the year ending December 31, 2018 has been prepared pursuant to sections 283 and 284 of the Municipal Act, 2001, and authorized for payment under By-law #99-22, By-law #2002-57 and By-law #2001-252. A breakdown of remuneration and expenses, by member of City Council, various bodies and local boards, is provided in the attached statements. A summary for 2018 is provided below: Remuneration Benefits Expenses Total City Council $310,859.90 $84,581.95 $56,421.73 $451,863.58 Committee of Adjustment $3,180.00 $0.00 $691.63 $3,871.63 Niagara Falls Hydro Holding Corporation $50,624.00 $0.00 $0.00 $50,624.00 Page 509 of 732 2 F-2019-09 March 19, 2019 LIST OF ATTACHMENTS 2018 Statement of Remuneration and Expenses – Niagara Falls City Council 2018 Statement of Remuneration and Expenses – Committee of Adjustment; Niagara Falls Hydro Holding Corporation Recommended by: Tiffany Clark, Acting Director of Finance Respectfully submitted: Ken Todd, Chief Administrative Officer Page 510 of 732 3 F-2019-09 March 19, 2019 2018 STATEMENT OF REMUNERATION AND EXPENSES NIAGARA FALLS CITY COUNCIL Council Member Remuneration Benefits Expenses Total Diodati, J. 110,139.90 29,106.39 16,967.65 156,213.94 Campbell, W. 25,090.00 5,913.24 5,381.37 36,384.61 Craitor, K. 23,160.00 5,416.64 3,681.97 32,258.61 Ioannoni, C. 25,090.00 9,239.94 5,793.76 40,123.70 Kerrio, V. 25,090.00 3,816.02 1,774.21 30,680.23 Morocco, J. 23,160.00 8,487.44 5,088.68 36,736.12 Pietrangelo, V. 25,090.00 9,239.94 3,820.18 38,150.12 Strange, M. 25,090.00 5,956.66 10,472.94 41,519.60 Thomson, W. 25,090.00 5,913.24 2,501.18 33,504.42 Dabrowski, C. 1,930.00 746.22 792.74 3,468.96 Lococo, L. 1,930.00 746.22 147.05 2,823.27 TOTAL $310,859.90 $84,581.95 $56,421.73 $451,863.58 Page 511 of 732 4 F-2019-09 March 19, 2019 2018 STATEMENT OF REMUNERATION AND EXPENSES COMMITTEE OF ADJUSTMENT Member Remuneration Expenses Total Campigotto, P. 600.00 130.14 730.14 Colosimo, P. 660.00 167.40 827.40 Franze, D. 780.00 148.50 928.50 Mrozek, J. 540.00 0.00 540.00 Stranges, L. 600.00 245.59 845.59 TOTAL $3,180.00 $691.63 $3,871.63 NIAGARA FALLS HYDRO HOLDING CORPORATION Member Remuneration Expenses Total Diodati, J. 5,600.00 0.00 5,600.00 Campbell, W. 5,600.00 0.00 5,600.00 Craitor, K. 4,400.00 0.00 4,400.00 Ioannoni, C. 8,224.00 0.00 8,224.00 Kerrio, V. 4,800.00 0.00 4,800.00 Morocco, J. 4,400.00 0.00 4,400.00 Pietrangelo, V. 5,600.00 0.00 5,600.00 Strange, M. 5,600.00 0.00 5,600.00 Thomson, W. 5,600.00 0.00 5,600.00 Dabrowski, C. 400.00 0.00 400.00 Lococo, L. 400.00 0.00 400.00 TOTAL $50,624.00 $0.00 $50,624.00 Page 512 of 732 CAO-2019-05 March 19, 2019 REPORT TO: Mayor James M. Diodati and Members of Municipal Council SUBMITTED BY: Chief Administrative Officer SUBJECT: CAO-2019-05 Provincial Review of Regional Government RECOMMENDATION 1. That the correspondence attached to this report, from the Regional Clerk dated March 8, 2019 regarding Provincial Review of Regional Government, be received; 2. That the Council of the City of Niagara Falls support the request from Regional Council “ that the Region undertake the procurement of and facilitation for finances to hire a Government Relations/Communications firm to advise the 13 municipalities on government relations, public polling and communication in regard to the provincial government review of regional government”. BACKGROUND The Mayors of the Region and the Regional Chair prepared the following Statement from Niagara Mayors dated February 4, 2019 (attached) which stated: “Niagara’s Mayors are united in support for improving governance, transparency and accountability in local government. It has been nearly 50 years since Niagara Region was formed and our communities, economy and the populations we serve have changed significantly in that time. With change comes opportunity, and we agree with the provincial government that there is room for improvement in the Niagara works. We share the same goals in this review: to make it easier to access services, create more efficient local government, reduce duplication and be open for business. We also agree that there are a number of ways to achieve these goals and we expect that local voices and local solutions will truly be considered. We are already working together as Team Niagara to be open for business and attract investment, jobs, and economic development. Many local agencies and municipal services are already working together to find efficiencies and reduce duplication. We are working together to build an integrated transit system that works for all of Niagara. And we know Page 513 of 732 2 CAO-2019-05 March 19, 2019 we can do more. As Mayors, we will work together to ensure that Niagara is given an opportunity to present made-in-Niagara solutions through this regional governance review.” The Mayors also held a conference call recently that resulted in the attached letter, dated March 6, 2019 being prepared. This letter was put forth to Regional Council on March 8, 2019. ANALYSIS/ RATIONALE The following motion as approved by Regional Council was forwarded to the Clerk on March 8th, 2019 as follows: “That Correspondence Item COTW -C 02-2019, being a letter from the Local Area Municipal Mayors, dated March 6, 2019, respecting Provincial Review of Regional Government, BE RECEIVED and BE CIRCULATED to the Local Area Municipalities for consideration by their respective Councils at their next meeting for comment back to Niagara Regional by March 28, 2019.” Attached to the letter from the Regional Clerk is a letter signed by all Mayors and Regional Chair. The letter outlines there was a recent conference call among the heads of Council of the lower tier municipalities including the Regional Chair whereby it was agreed that they “request the Region, on behalf of the municipalities undertake the procurement and facilitation for finances to hire a Government Relations/Communications firm to advise the 13 municipalities on government relations, public polling and communications in regard to the provincial government review of regional government.” As noted Regional Council passed a motion to receive this correspondence and that it be circulated to the Local Area Municipalities for consideration by their respective Councils by March 28, 2019. An area CAOs meeting was held on March 8th whereby one of the items of discussion was the Regional Council motion and correspondence regarding the Provincial Government Review. All CAOs will be putting forward a report before March 28th and notify the Regional Clerk of their Council’s decision. At the area CAOs meeting a subcommittee of the CAOs was created to carry out the duties of hiring a Government Relations/Communications firm as outlined in the correspondence as follows: “The CAOs will coordinate this effort. They will advise on appropriate companies to be considered. The CAOs will also act in the capacity of selecting said company and preparing sample questions in advance to be used for the public polling. In their capacity as signing officers, the CAOs in their guidance to the Heads of Council will liaise with the successful bidder throughout the procurement process to ensure a successful conclusion.” Page 514 of 732 3 CAO-2019-05 March 19, 2019 FINANCIAL/LEGAL IMPLICATIONS There will be no financial implications at this time due to the fact that the Region has been requested to pay for engagement of the required consulting firm. Respectfully submitted: Ken Todd, Chief Administrative Officer Attachments: CLK-C 2019-072 Provincial Review of Regional Government Statement form Niagara’s Mayors Page 515 of 732 >Q=::.mn..un.o:..O380».".5Wmm_o:~_O_m_._Az_N.%”_)”—?mW_O=E;m...Ewanw_.on_A<<$..10max:5..:.o_,o_n_.OZ_.~<?d am_m1.o:moom.m$L§m,_.o__.:,mm__.moo.~$.E_mm.x”8.,.....§.$d s2<<<.1u.mu_.u..mmru:.nv _<_m3:m.88 00.2233¢._<_m3=N.Nam F092..£~m>.s:2.o=u.£.:..mm mm>:.m..mo:~o2.oE._.< mm__u..o<=.o_m_22.922_~¢m_o:m_mo<m339: oO._.<<.783_<==:8:2:3 003338oism<<:o_mm::mSmmzzn35oz._.:SwQm<__<_m3:N.M39ummwmgEm ?o__o<<_:n8mo_S_o:H Arm:Oonmmvozamsom:m3O9.<<.O8-88.cmimm_a:m183Em_.oom_>8m _<_:ao_um__<_m<owm.Qm?ma_<_m8:9New.wmmvmozsm_u8<_:o_m__»m<_m<<2 _»mQo:m_Oo<m3:._m3_mm_~mnm_<mcmagmmo_moc_.>4mu6Em_.oom_>?mm _<_::_o:um_Emm3aoosmamaaoz_u<Em:_.mmumo:<mOoc:o__mm?Em:zmx?Bmmaso Baoo33o::umo_1oz_mmmBmmgoz3_<_m8:mm.83.. >832Oolmmvozqmsom:m3OO._.<<-O8-83_mmzmosmaSq<05Bmmwmsom‘ <oSw.=.c_<_ Ross/K >::-_<_m:m225 wm@_o:m_OE} O_.—A.Omo;93»Page 516 of 732 OO._.<<-O8-84m omznm0:._.Im_<_><om $8mOC.:.*mmx<_omxo>o mm>_<_m<:._.m_OZSmHaw 25:9mom,m$.m~om $3mmxumom.m$.mmmm <<<<<<._Eno_:.S _<_mB:9B8 z_mmm:mmmmmo: Qono:._.:__on >035O>O Umm:Emma:9.25%;.“ mm”_u:o<Eo_m__~m<_m<<2_»mao:m_®o<m33m2 1o__o<<E@Em:mom3ooEam:m:omom:m3o:mEmEmmmm9.Ooc:o__o:Em_o<<m:gm: 3c3o_um_mEoEo_EmEm_umo_o:m__<_::.Em_:<o:zmmmmm.:Emmmm:mmaEm:Em‘_m _<_m<o:mmag03:.<<:oE:m<m£38cm_o<s:mncmm::m.nEmmmeo?oz83:o:Em8 _<_::_o__um_EmmczmmnmxmEmv:oo::m3m32manag__§_o:3:Emsomm3::mm Qo<mEEm3mm_m._o:m\OoEE::_omzo:m3.38mgsmmEm3Ec2o__om_:_mmo: mo<m3Em3:m_m:o:m_98:0_mo__Eomamoo3E::_om:o:mEmama3Emu_.o<Eo_m_ oo<m3Em:..:m<.m<<o::m©_o:m_no<mE3m3. _uc:Em:.Ea:93cmEoEo_mQEEmOo33Emmo2:m<<:o_m>mm:Qm8:153.5_<_m8: V83E@853Rmmm_o:m__._mmancm:m_.m_ :5O>O_m<<._ooo&Em.HmER33:.._.:m<<<___33$onmvvqogm?mooE_om:_mw8cm oosmammq.._.:mO>O_m<<___m_momo.“EEmomnmo_.Qo.“mm_mQ:6$5oo3um:<mag 225.8mm3u_mncmwzosmEmQ<m:om8cmcmmq3:Emccvzouo__E@. 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Zmmcmamm_<_m<o«m_ Um.<mw<_w3m_Z_m<o..2<<mm»_._:oo_:Em._oam:__<_m<o«2O13m_u< _uB:xOm3u_o:._<_m<o«0.“<<m__m:Q_<_m2_:33:3._<_m<o«3_um_:m3 ,:390%;_<_m<o_.o?Z?mmwm_um__m<<m<:mmmamwo?_<_m<o_.2mo:m_._m mm?Emma._.o_.a_<_m<o«o?zwmmmE-o:-§m-_.mwm<<m_..m~mm:n_N=A._<_m<oq2m?.Om3m_._:mm mmsaam_mmm.8:__<_m<o«2_._:oo_:m.___w»mm_m._<_m<o«3_uo:Oo_co3m _Am<_:Qcmo?_<_m<oq2<<m_:2mm»4.22Cmc__:___<_m<o«9..2685 Page 519 of 732 TS-2019-06 March 19, 2019 REPORT TO: Mayor James M. Diodati and Members of Municipal Council City of Niagara Falls, Ontario SUBMITTED BY: Transportation Services Department SUBJECT: TS-2019-06 Drummond Road, North of Cherrywood Road Stopping Prohibition RECOMMENDATION That a stopping prohibition be established on west side of Drummond Road between Cherrywood Road and a point 90 metres north thereof. EXECUTIVE SUMMARY The recommended “no stopping” zone is meant to prohibit drivers from stopping on the west side of Drummond Road, north of Cherrywood Road, even temporarily, in order to maintain acceptable sight lines for drivers entering the intersection from Cherrywood Road. BACKGROUND Staff has received a concern that car carrier trucks are left on the west shoulder of Drummond Road next to the Brock Ford lot when vehicles are being unloaded and impeding sight lines for motorists on Cherrywood Road entering Drummond Road. Currently, parking is prohibited on the west side of Drummond Road north of Cherrywood Road. Departure sight distances for stopped motorists on Cherrywood Road meet required criteria if there are no parked or stopped vehicles on the west shoulder of Drummond Road. ANALYSIS/RATIONALE Sight lines for stopped drivers on Cherrywood Road viewing approaching southbound traffic on Drummond Road are obstructed when vehicles are stationed near the intersection. Staff is recommending that a stopping prohibition be established on west side of Drummond Road between Cherrywood Road and a point 90 metres north Facing north on Drummond Road from Cherrywood Road Page 520 of 732 2 TS-2019-06 March 19, 2019 thereof. This will require Brock Ford’s cargo to be offloaded within their property’s boundary or along the east side of Drummond Road fronting the dealership as to not affect sight lines to approaching traffic. Staff notified Brock Ford and all three of their third-party delivery companies of the proposed restrictions. FINANCIAL/STAFFING/LEGAL IMPLICATIONS The installation of the signs is to be carried out by Transportation Services staff. The labour and material costs are accounted for in the 2019 General Purposes Budget. It is estimated that the cost to install the signs is approximately $200. CITY’S STRATEGIC COMMITMENT Encourage multi-modal travel and active transportation initiatives, and enhance motorist, cyclist and pedestrian safety. LIST OF ATTACHMENT Study Area Drawing Recommended by: Karl Dren, Director of Transportation Services Respectfully submitted: Ken Todd, Chief Administrative Officer Page 521 of 732 TS-2019-06 Attachment #1 Study Area Drawing No Parking No Stopping (Proposed) Page 522 of 732 F-2019-10 March 19, 2019 REPORT TO: Mayor James M. Diodati and Members of Municipal Council SUBMITTED BY: Finance SUBJECT: F-2019-10 Municipal Accounts RECOMMENDATION That Council approve the municipal accounts totaling $14,395,738.78 for the period January 24, 2019 to February 27, 2019. EXECUTIVE SUMMARY The accounts have been reviewed by the Director of Finance and the by-law authorizing payment is listed on tonight’s Council agenda. Recommended by: Tiffany Clark, Acting Director of Finance Respectfully submitted: Ken Todd, Chief Administrative Officer Page 523 of 732 Page 1 of 14 CITY OF NIAGARA FALLS MUNICIPAL ACCOUNTS VENDOR NAME Cheque No.Cheque Date Purpose Amount 1527151 ONTARIO LIMITED 424510 27-Feb-2019 REFUND 500.00 1650759 ONTARIO INC 424511 27-Feb-2019 MATERIALS 1,695.00 1683177 ONTARIO LIMITED 424370 21-Feb-2019 REFUND 1,154.45 1776415 ONTARIO LTD O/A PURE WATER NIAGARA 423822 30-Jan-2019 STORES/INVENTORY 50.00 1776415 ONTARIO LTD O/A PURE WATER NIAGARA 424011 06-Feb-2019 STORES/INVENTORY 18.75 1776415 ONTARIO LTD O/A PURE WATER NIAGARA 424210 11-Feb-2019 STORES/INVENTORY 25.00 1776415 ONTARIO LTD O/A PURE WATER NIAGARA 424371 21-Feb-2019 STORES/INVENTORY 37.50 1776415 ONTARIO LTD O/A PURE WATER NIAGARA 424512 27-Feb-2019 STORES/INVENTORY 25.00 1776415 ONTARIO LTD O/A PURE WATER NIAGARA 424512 27-Feb-2019 MATERIALS 875.00 1806155 ONTARIO LTD 424513 27-Feb-2019 REFUND 750.00 1834583 ONTARIO INC 424372 21-Feb-2019 REFUND 40.29 2030688 ONTARIO LTD.424458 21-Feb-2019 LEASES AND RENTS 4,473.72 2081655 ONTARIO LTD o/a DYNACLEAN 424373 21-Feb-2019 CONTRACT SERVICES 2,326.67 2156914 ONTARIO INC O/A IDEAL PLUMBING & HEATING 424374 21-Feb-2019 CONTRACT SERVICES 3,900.00 2348441 ONTARIO INC O/A MR QUICK CAR WASH 424514 27-Feb-2019 CONTRACT SERVICES 194.36 2348441 ONTARIO INC O/A MR QUICK CAR WASH 423823 30-Jan-2019 CONTRACT SERVICES 376.29 2411874 ONTARIO LTD.424375 21-Feb-2019 REFUND 16,277.00 2578139 ONTARIO INC O/A HALCO PORTABLES 424012 06-Feb-2019 MATERIALS 621.50 407 ETR EXPRESS TOLL ROUTE 423824 30-Jan-2019 CONTRACT SERVICES 119.36 4523 RIVER ROAD LTD.424376 21-Feb-2019 REFUND 8.42 942352 ONTARIO LIMITED O/A BRISK ALL GLASS 423825 30-Jan-2019 MATERIALS 457.65 942352 ONTARIO LIMITED O/A BRISK ALL GLASS 424211 11-Feb-2019 CONTRACT SERVICES 176.96 942352 ONTARIO LIMITED O/A BRISK ALL GLASS 424515 27-Feb-2019 CONTRACT SERVICES 480.25 A&A EXHAUST SYSTEMS 424378 21-Feb-2019 MATERIALS 511.54 A-1 RESTORATION 424516 27-Feb-2019 REFUND 1,250.00 AAA BIGGAR'S LOCKSMITH & SECURITY 424013 06-Feb-2019 CONTRACT SERVICES 1,380.87 AAA BIGGAR'S LOCKSMITH & SECURITY 424377 21-Feb-2019 CONTRACT SERVICES 2,210.04 AAA BIGGAR'S LOCKSMITH & SECURITY 423826 30-Jan-2019 MATERIALS 101.67 ABLEDOCS INC.424213 11-Feb-2019 MATERIALS 1,130.00 ABSOLUTE COMMUNICATION & DESIGN 424517 27-Feb-2019 MATERIALS 367.25 ACCU LOCK AND SECURITY 424214 11-Feb-2019 MATERIALS 56.50 ACCU LOCK AND SECURITY 424379 21-Feb-2019 MATERIALS 56.50 ACCU LOCK AND SECURITY 424518 27-Feb-2019 MATERIALS 146.89 ACCU LOCK AND SECURITY 424214 11-Feb-2019 MATERIALS 305.10 ADVANCE TOWING & RECOVERY 423827 30-Jan-2019 CONTRACT SERVICES 1,192.15 ADVANCE TOWING & RECOVERY 424014 06-Feb-2019 CONTRACT SERVICES 90.40 ADVANCE TOWING & RECOVERY 424215 11-Feb-2019 CONTRACT SERVICES 2,186.55 ADVANCE TOWING & RECOVERY 424380 21-Feb-2019 CONTRACT SERVICES 2,113.10 ADVANCE TOWING & RECOVERY 424519 27-Feb-2019 CONTRACT SERVICES 485.90 ADVANTAGE RESTAURANT SUPPLY & SERVICE 424520 27-Feb-2019 MATERIALS 523.14 AECOM CANADA LTD 424216 11-Feb-2019 MATERIALS 2,578.60 AFTERMARKET PARTS COMPANY LLC 424015 06-Feb-2019 MATERIALS 2,592.62 AFTERMARKET PARTS COMPANY LLC 424217 11-Feb-2019 STORES/INVENTORY 3,191.83 AFTERMARKET PARTS COMPANY LLC 424381 21-Feb-2019 STORES/INVENTORY 1,063.88 AFTERMARKET PARTS COMPANY LLC 424521 27-Feb-2019 STORES/INVENTORY 2,241.20 AFTERMARKET PARTS COMPANY LLC 424217 11-Feb-2019 STORES/INVENTORY 133.79 AFTERMARKET PARTS COMPANY LLC 424381 21-Feb-2019 STORES/INVENTORY 3,680.20 AGRO ZAFFIRO LL P - IN TRUST 424382 21-Feb-2019 CONTRACT SERVICES 431.66 AGUILAR,ALEX LUGO 423828 30-Jan-2019 MATERIALS 150.00 AIR CARE SERVICES 423829 30-Jan-2019 CONTRACT SERVICES 1,329.39 AIR CARE SERVICES 424016 06-Feb-2019 CONTRACT SERVICES 600.30 AIR CARE SERVICES 424218 11-Feb-2019 CONTRACT SERVICES 11,743.55 AIR CARE SERVICES 424522 27-Feb-2019 CONTRACT SERVICES 600.31 AIRD & BERLIS LLP 424017 06-Feb-2019 CONTRACT SERVICES 104,863.09 AJ PLUMBING & HEATING O&O BY 1939598 ONTARIO INC.424383 21-Feb-2019 CONTRACT SERVICES 3,955.00 AJ STONE COMPANY LTD 424018 06-Feb-2019 MATERIALS 9,631.22 AJ STONE COMPANY LTD 423830 30-Jan-2019 MATERIALS 538.16 AJ STONE COMPANY LTD 424219 11-Feb-2019 MATERIALS 16,893.50 ALFIDOME CONSTRUCTION 424220 11-Feb-2019 CONTRACT SERVICES 847.50 ALFIDOME CONSTRUCTION 424523 27-Feb-2019 MATERIALS 6,147.20 ALFIDOME CONSTRUCTION 424353 13-Feb-2019 CONTRACT SERVICES 14,822.30 ALFIDOME CONSTRUCTION 424384 21-Feb-2019 CONTRACT SERVICES 13,525.32 ALFRED BEAM EXCAVATION LTD 423831 30-Jan-2019 MATERIALS 17,900.43 ALISON'S SPORTS AWARDS & PROMOTIONS 424019 06-Feb-2019 MATERIALS 1,185.09 ALL PRO PLUMBING & HEATING 424385 21-Feb-2019 CONTRACT SERVICES 3,900.00 ALLIED MEDICAL INSTRUMENTS INC 424524 27-Feb-2019 MATERIALS 1,993.20 AMALGAMATED TRANSIT UNION #1582 00200-0001 28-Jan-2019 REMITTANCE 4,222.84 AMALGAMATED TRANSIT UNION #1582 00204-0001 11-Feb-2019 REMITTANCE 4,159.68 AMALGAMATED TRANSIT UNION #1582 00206-0001 25-Feb-2019 REMITTANCE 4,184.69 AMCTO 423832 30-Jan-2019 MATERIALS 447.48 AMG ENVIRONMENTAL INC 424525 27-Feb-2019 CONTRACT SERVICES 2,034.00 AMG ENVIRONMENTAL INC 423833 30-Jan-2019 CONTRACT SERVICES 2,034.00 ANTHONY'S EXCAVATING CENTRAL INC 424020 06-Feb-2019 CONTRACT SERVICES 4,215.42 AQUAFOR BEECH LIMITED 424021 06-Feb-2019 MATERIALS 2,147.00 Page 524 of 732 Page 2 of 14 CITY OF NIAGARA FALLS MUNICIPAL ACCOUNTS VENDOR NAME Cheque No.Cheque Date Purpose Amount ARCHER TRUCK CENTRE (WELLAND) LTD 424387 21-Feb-2019 CONTRACT SERVICES 1,955.08 ARCHER TRUCK SERVICES LTD 423834 30-Jan-2019 CONTRACT SERVICES 1,364.19 ARCHER TRUCK SERVICES LTD 424022 06-Feb-2019 MATERIALS 439.21 ARCHER TRUCK SERVICES LTD 424221 11-Feb-2019 MATERIALS 5,278.49 ARCHER TRUCK SERVICES LTD 424386 21-Feb-2019 MATERIALS 501,029.21 ARCHER TRUCK SERVICES LTD 424526 27-Feb-2019 CONTRACT SERVICES 10,625.35 ARIVA 424023 06-Feb-2019 STORES/INVENTORY 93.68 ARTISTA DESIGN & PRINT INC 423835 30-Jan-2019 MATERIALS 169.44 ARTISTA DESIGN & PRINT INC 424024 06-Feb-2019 MATERIALS 2,456.62 ARTISTA DESIGN & PRINT INC 424222 11-Feb-2019 MATERIALS 292.67 ARTISTA DESIGN & PRINT INC 424528 27-Feb-2019 MATERIALS 1,062.20 ARTISTA DESIGN & PRINT INC 423835 30-Jan-2019 MATERIALS 2,883.76 ARTISTA DESIGN & PRINT INC 424024 06-Feb-2019 MATERIALS 1,456.57 ARTISTA DESIGN & PRINT INC 424222 11-Feb-2019 MATERIALS 4,298.52 ASSOCIATED ENGINEERING (ONT) LTD 424224 11-Feb-2019 MATERIALS 1,363.91 ASSOCIATION OF ONTARIO ROAD SUPERVISORS 423836 30-Jan-2019 MATERIALS 175.15 ASSOCIATION OF ONTARIO ROAD SUPERVISORS 424223 11-Feb-2019 MEMBERSHIP 175.15 ASSOCIATION OF ONTARIO ROAD SUPERVISORS 424529 27-Feb-2019 MEMBERSHIP 175.15 AUDIO CINE FILMS INC 423837 30-Jan-2019 MATERIALS 824.90 AUTOMATION DEVICES CANADA LIMITED 423838 30-Jan-2019 MATERIALS 295.16 BAGLIERI,ADAM JOSHUA 424530 27-Feb-2019 REFUND 750.00 BAIN PRINTING LIMITED 424025 06-Feb-2019 MATERIALS 169.50 BAKER 424026 06-Feb-2019 STORES/INVENTORY 1,042.97 BAKER 424225 11-Feb-2019 STORES/INVENTORY 967.89 BAKER 424388 21-Feb-2019 STORES/INVENTORY 180.47 BAKER 424531 27-Feb-2019 STORES/INVENTORY 1,066.86 BAKER 423839 30-Jan-2019 STORES/INVENTORY 44.57 BANG THE TABLE 424532 27-Feb-2019 MATERIALS 22,600.00 BARKHO,ASHOR 424389 21-Feb-2019 MATERIALS 133.38 BARNES,KEVIN 424533 27-Feb-2019 LEASES AND RENTS 141.25 BARNSLEY,JOHN 424027 06-Feb-2019 MATERIALS 60.00 BARTLEY,CHRIS 424390 21-Feb-2019 MATERIALS 380.00 BATTLEFIELD EQUIPMENT RENTALS 424226 11-Feb-2019 CONTRACT SERVICES 995.03 BATTLEFIELD EQUIPMENT RENTALS 424028 06-Feb-2019 MATERIALS 431.52 BEATTIES 424029 06-Feb-2019 MATERIALS 161.59 BEATTIES 424029 06-Feb-2019 MATERIALS 646.36 BEATTIES 424227 11-Feb-2019 MATERIALS 801.17 BEJELAC,ILIJA 424030 06-Feb-2019 REFUND 1,000.00 BELL CANADA 424228 11-Feb-2019 MATERIALS 275.73 BELL CANADA - PUBLIC ACCESS 424535 27-Feb-2019 MATERIALS 169.50 BELL MOBILITY INC.424391 21-Feb-2019 LEASES AND RENTS 1,412.50 BELL MOBILITY INC.424229 11-Feb-2019 MATERIALS 4,850.68 BEN BERG FARM & INDUSTRIAL EQUIPMENT LTD 423840 30-Jan-2019 MATERIALS 1,248.73 BEN BERG FARM & INDUSTRIAL EQUIPMENT LTD 424031 06-Feb-2019 MATERIALS 331.09 BEN BERG FARM & INDUSTRIAL EQUIPMENT LTD 424230 11-Feb-2019 MATERIALS 688.58 BEN BERG FARM & INDUSTRIAL EQUIPMENT LTD 424392 21-Feb-2019 MATERIALS 321.98 BEN BERG FARM & INDUSTRIAL EQUIPMENT LTD 424536 27-Feb-2019 MATERIALS 10.64 BERGER,AARON 424032 06-Feb-2019 MATERIALS 210.00 BEST VISSER,MARIANNE 424340 11-Feb-2019 MATERIALS 45.16 BGIS CANADA LP IFT CT REIT LP-ON CANADIAN TIRE PROPERTIES INC.424393 21-Feb-2019 LEASES AND RENTS 3,209.62 BGIS CANADA LP IFT CT REIT LP-ON CANADIAN TIRE PROPERTIES INC.423841 30-Jan-2019 LEASES AND RENTS 3,209.62 BICKLE MAIN INDUSTRIAL SUPPLY INC 423842 30-Jan-2019 MATERIALS 339.00 BICKLE MAIN INDUSTRIAL SUPPLY INC 424033 06-Feb-2019 STORES/INVENTORY 81.25 BICKLE MAIN INDUSTRIAL SUPPLY INC 424033 06-Feb-2019 STORES/INVENTORY 141.08 BIRD DESIGN-BUILD CONSTRUCTION INC 424762 27-Feb-2019 REFUND 440,000.00 BIRD'S MOVING & STORAGE 424231 11-Feb-2019 MATERIALS 4,785.99 BLACK DIAMOND LP 424538 27-Feb-2019 MATERIALS 8,566.53 BLACK,TIMOTHY 424394 21-Feb-2019 MATERIALS 110.00 BLAIR,RICK 424539 27-Feb-2019 MATERIALS 150.00 BOB ROBINSON & SON CONSTRUCTION 424034 06-Feb-2019 CONTRACT SERVICES 9,569.70 BOB ROBINSON & SON CONSTRUCTION 423844 30-Jan-2019 CONTRACT SERVICES 1,254.30 BOBCAT OF HAMILTON LTD 423843 30-Jan-2019 MATERIALS 330.62 BOBCAT OF HAMILTON LTD 424395 21-Feb-2019 MATERIALS 634.83 BOLDT POOLS LTD 424540 27-Feb-2019 REFUND 750.00 BONNEAU,PAULINE 424541 27-Feb-2019 MATERIALS 20.00 BOOT SHOP 424542 27-Feb-2019 MATERIALS 559.35 BOWMAN,DANIEL ALFRED 424035 06-Feb-2019 REFUND 500.00 BOYS & GIRLS CLUB OF NIAGARA 423845 30-Jan-2019 CONTRACT SERVICES 16,500.00 BOYS & GIRLS CLUB OF NIAGARA 424396 21-Feb-2019 CONTRACT SERVICES 16,500.00 BRAMIC CREATIVE BUSINESS PRODUCTS LTD 424232 11-Feb-2019 MATERIALS 8,046.73 BRAND BLVD INC 423846 30-Jan-2019 MATERIALS 1,056.32 BRAND BLVD INC 424036 06-Feb-2019 MATERIALS 2,051.06 BRAND BLVD INC 424397 21-Feb-2019 MATERIALS 988.02 BREAK-A-WAY CONCESSIONS 424233 11-Feb-2019 MATERIALS 108.48 Page 525 of 732 Page 3 of 14 CITY OF NIAGARA FALLS MUNICIPAL ACCOUNTS VENDOR NAME Cheque No.Cheque Date Purpose Amount BRENNAN PAVING LTD.423847 30-Jan-2019 MATERIALS 7,462.38 BRENNAN PAVING LTD.424543 27-Feb-2019 CONTRACT SERVICES 37,794.20 BRETTYOUNG 423848 30-Jan-2019 CONTRACT SERVICES 339.00 BRIGHTMINDS SYSTEMS INTERNATIONAL INC. 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PAVING INC.423862 30-Jan-2019 MATERIALS 76,332.34 CIRCLE P. PAVING INC.424243 11-Feb-2019 CONTRACT SERVICES 89,972.77 CIRCLE P. PAVING INC.424244 11-Feb-2019 MATERIALS 82,765.48 Page 526 of 732 Page 4 of 14 CITY OF NIAGARA FALLS MUNICIPAL ACCOUNTS VENDOR NAME Cheque No.Cheque Date Purpose Amount CITY ELECTRIC SUPPLY 424050 06-Feb-2019 MATERIALS 345.84 CITY ELECTRIC SUPPLY 424245 11-Feb-2019 MATERIALS 360.47 CITY VIEW BUS SALES & SERVICE LTD.423863 30-Jan-2019 STORES/INVENTORY 1,284.58 CITY VIEW BUS SALES & SERVICE LTD.424051 06-Feb-2019 MATERIALS 10,875.44 CITY VIEW BUS SALES & SERVICE LTD.424560 27-Feb-2019 STORES/INVENTORY 51.13 CLASSIC DISPLAYS 424052 06-Feb-2019 MATERIALS 4,173.95 CLEVER DEVICES 424246 11-Feb-2019 CONTRACT SERVICES 4,686.39 CLEVER DEVICES 424246 11-Feb-2019 CONTRACT SERVICES 35,584.27 CLOCKWORK SYSTEMS INC 423864 30-Jan-2019 CONTRACT SERVICES 303.17 CLOCKWORK SYSTEMS INC 424053 06-Feb-2019 MATERIALS 416.97 CLOCKWORK SYSTEMS INC 424409 21-Feb-2019 MATERIALS 555.96 CLUB ITALIA ORDER OF SONS OF ITALY 424054 06-Feb-2019 MATERIALS 1,500.00 CLUB ITALIA ORDER OF SONS OF ITALY 424410 21-Feb-2019 MATERIALS 500.00 C-MAX FIRE SOLUTIONS 424055 06-Feb-2019 MATERIALS 497.23 COGECO CONNEXION INC 424057 06-Feb-2019 CONTRACT SERVICES 36.10 COGECO CONNEXION INC 424561 27-Feb-2019 MATERIALS 62.09 COGECO CONNEXION INC.424056 06-Feb-2019 LEASES AND RENTS 847.50 COLLEE,DOUGLAS 424562 27-Feb-2019 MATERIALS 539.58 COMMISSIONAIRES 424058 06-Feb-2019 CONTRACT SERVICES 15,277.31 COMMISSIONAIRES 424411 21-Feb-2019 CONTRACT SERVICES 13,876.71 COMMISSIONAIRES 424247 11-Feb-2019 CONTRACT SERVICES 11,788.54 COMMUNITIES IN BLOOM ONTARIO 423866 30-Jan-2019 MATERIALS 250.00 COMPLETE PLUMBING 424563 27-Feb-2019 CONTRACT SERVICES 17,741.00 COMPRESSION TECHNOLOGY CORPORATION 423867 30-Jan-2019 CONTRACT SERVICES 3,654.26 COMPUGEN INC 423868 30-Jan-2019 MATERIALS 75,184.98 COMPUGEN INC 424248 11-Feb-2019 SERVICES 3,709.79 COMPUGEN INC 424412 21-Feb-2019 MATERIALS 83,183.83 CONIDI,SARAH 424413 21-Feb-2019 MATERIALS 23.76 CRABBE,CATHY 424414 21-Feb-2019 MATERIALS 38.97 CRABBE,CATHY 424060 06-Feb-2019 MATERIALS 53.92 CRAIG BOAN ENTERPRISES LTD 424061 06-Feb-2019 MATERIALS 362.25 CRAWFORD & COMPANY (CANADA) INC 424566 27-Feb-2019 CONTRACT SERVICES 1,357.00 CRAWFORD & COMPANY (CANADA) INC 423869 30-Jan-2019 CONTRACT SERVICES 1,426.00 CREIGHTON,SHELLEY 424567 27-Feb-2019 MATERIALS 175.00 CRYDERMAN,GEORGE 424415 21-Feb-2019 MATERIALS 150.00 CULLIGAN NIAGARA WATER TECH INC.424568 27-Feb-2019 CONTRACT SERVICES 671.22 CUMMINS CANADA ULC 423870 30-Jan-2019 MATERIALS 55.97 CUMMINS CANADA ULC 424416 21-Feb-2019 CONTRACT SERVICES 3,895.08 CUMMINS-ALLISON ULC 424250 11-Feb-2019 MATERIALS 3,480.55 CUPE LOCAL 133 00200-0004 28-Jan-2019 REMITTANCE 8,748.40 CUPE LOCAL 133 00204-0003 11-Feb-2019 REMITTANCE 9,043.21 CUPE LOCAL 133 00206-0003 25-Feb-2019 REMITTANCE 8,773.13 D & R LANDSCAPE GROUP 424068 06-Feb-2019 CONTRACT SERVICES 51,673.69 D K TECHNICAL SERVICES INC 424578 27-Feb-2019 CONTRACT SERVICES 341.71 DA-LEE DUST CONTROL 424062 06-Feb-2019 MATERIALS 2,429.50 DARCH FIRE 424418 21-Feb-2019 MATERIALS 61.25 DARK,TRENT 424252 11-Feb-2019 MATERIALS 231.65 DARK,TRENT 424419 21-Feb-2019 MATERIALS 83.73 DAVIDSON ENVIRONMENTAL 424571 27-Feb-2019 CONTRACT SERVICES 125.77 DAVIDSON ENVIRONMENTAL 423872 30-Jan-2019 CONTRACT SERVICES 71.87 DAVIDSON,ANGELA 424420 21-Feb-2019 MATERIALS 490.32 DEGIORGIO,ANN LOUISE 424253 11-Feb-2019 REFUND 2,000.00 DEHAAN DESIGN COMPANY INCORPORATED 424572 27-Feb-2019 REFUND 1,250.00 DELDUCA,SAM 423873 30-Jan-2019 MATERIALS 150.00 DELL CANADA INC 424573 27-Feb-2019 MATERIALS 9,928.69 DELL,KELLY 424574 27-Feb-2019 MATERIALS 293.80 DEMOL'S TIRE SALES & SERVICE 424575 27-Feb-2019 MATERIALS 1,723.20 DEMOL'S TIRE SALES & SERVICE 424063 06-Feb-2019 CONTRACT SERVICES 33.90 DESIGN ELECTRONICS 424064 06-Feb-2019 MATERIALS 13,594.79 DESIGN ELECTRONICS 424254 11-Feb-2019 CONTRACT SERVICES 440.70 DESIGN ELECTRONICS 424421 21-Feb-2019 MATERIALS 1,715.74 DESIGN ELECTRONICS 424576 27-Feb-2019 CONTRACT SERVICES 838.71 DESIGN ELECTRONICS 424064 06-Feb-2019 MATERIALS -4,225.67 DESIGN ELECTRONICS 424421 21-Feb-2019 MATERIALS 696.36 DICAN DIGITAL INSTRUMENTS CANADA INC 424422 21-Feb-2019 MATERIALS 662.16 DICAN DIGITAL INSTRUMENTS CANADA INC 424577 27-Feb-2019 CONTRACT SERVICES 17,697.16 DIGITAL COMBUSTION INC US DRAFT 11-Feb-2019 MATERIALS 2,631.00 DIODATI,JIM 424423 21-Feb-2019 MATERIALS 1,155.00 DIODATI,JIM 424066 06-Feb-2019 MATERIALS 769.49 DIONISIO,CUSTODIO 424065 06-Feb-2019 REFUND 1,250.00 DISCOUNT CAR & TRUCK CORPORATE OPERATIONS 423874 30-Jan-2019 MATERIALS 107.33 DISTRICT SCHOOL BOARD OF NIAGARA 00204-0004 11-Feb-2019 REFUND 1,250.00 DOBBIES FLORIST LTD 423875 30-Jan-2019 MATERIALS 64.41 DOMSON ENGINEERING & INSPECTION LTD 424579 27-Feb-2019 MATERIALS 6,745.54 Page 527 of 732 Page 5 of 14 CITY OF NIAGARA FALLS MUNICIPAL ACCOUNTS VENDOR NAME Cheque No.Cheque Date Purpose Amount DREN,KARL 424067 06-Feb-2019 MATERIALS 177.66 DTAH ARCHITECTS LTD.424580 27-Feb-2019 MATERIALS 46,629.46 DUMONT SECURITY 423876 30-Jan-2019 CONTRACT SERVICES 1,156.75 DYNACARE 423877 30-Jan-2019 MATERIALS 67.00 E3 LABORATORIES 424581 27-Feb-2019 CONTRACT SERVICES 1,698.39 EASHAK,ALBERT CHARLES 424582 27-Feb-2019 REFUND 750.00 EASTLAND,MARI-LYNNE 424425 21-Feb-2019 MATERIALS 372.90 EGERTER,CAROL 424583 27-Feb-2019 MATERIALS 220.35 ELECTRICAL SAFETY AUTHORITY 424069 06-Feb-2019 CONTRACT SERVICES 2,081.46 ELITE PLUMBING & REPAIR 424426 21-Feb-2019 CONTRACT SERVICES 899.48 ELIZABETH NAGY,ESTATE OF 423938 30-Jan-2019 REFUND 539.89 ELLIS ENGINEERING INC.424070 06-Feb-2019 CONTRACT SERVICES 10,093.48 ELREG DISTRIBUTORS LTD 424584 27-Feb-2019 STORES/INVENTORY 1,383.57 EMBASSY SUITES 424585 27-Feb-2019 LEASES AND RENTS 2,847.60 EMCO CORPORATION 423878 30-Jan-2019 STORES/INVENTORY 2,173.11 EMCO CORPORATION 424071 06-Feb-2019 STORES/INVENTORY 6,028.78 EMCO CORPORATION 424255 11-Feb-2019 STORES/INVENTORY 2,134.57 EMCO CORPORATION 424427 21-Feb-2019 STORES/INVENTORY 745.80 EMCO CORPORATION 424586 27-Feb-2019 MATERIALS 3,863.82 EMERGENCY MANAGEMENT & TRAINING INC.424587 27-Feb-2019 CONTRACT SERVICES 1,344.70 EMERGENCY MEDICAL SERVICES NIAGARA REGION PUBLIC HEALTH424588 27-Feb-2019 MATERIALS 149.00 EMERGENCY VEHICLE TECHNICIANS ASSOCIATION OF ONTARIO424256 11-Feb-2019 MEMBERSHIP 100.00 EMERGENCY VEHICLE TECHNICIANS ASSOCIATION OF ONTARIO424256 11-Feb-2019 MEMBERSHIP 100.00 ENBRIDGE GAS INC 424257 11-Feb-2019 MATERIALS 79.10 ENBRIDGE GAS INC 424428 21-Feb-2019 MATERIALS 46,737.00 ENBRIDGE GAS INC. O/A ENBRIDGE GAS DISTRIBUTION 00202-0001 04-Feb-2019 UTILITIES 279.72 ENBRIDGE GAS INC. O/A ENBRIDGE GAS DISTRIBUTION 00204-0005 11-Feb-2019 UTILITIES 16,798.26 ENBRIDGE GAS INC. O/A ENBRIDGE GAS DISTRIBUTION 00205-0001 18-Feb-2019 UTILITIES 1,309.87 ENBRIDGE GAS INC. O/A ENBRIDGE GAS DISTRIBUTION 00206-0004 25-Feb-2019 UTILITIES 6,304.73 ENBRIDGE GAS INC. O/A ENBRIDGE GAS DISTRIBUTION 00200-0005 28-Jan-2019 UTILITIES 4,252.81 ENBRIDGE GAS INC. O/A ENBRIDGE GAS DISTRIBUTION 00202-0001 04-Feb-2019 UTILITIES 41,548.96 ENGELS,FRED 424429 21-Feb-2019 MATERIALS 112.97 ENTRO COMMUNICATIONS INC 423879 30-Jan-2019 MATERIALS 3,011.94 E-QUIP RENTALS & REPAIRS INC 423880 30-Jan-2019 MATERIALS 120.97 E-QUIP RENTALS & REPAIRS INC 424430 21-Feb-2019 MATERIALS 3,202.41 E-QUIP RENTALS & REPAIRS INC 424590 27-Feb-2019 MATERIALS 23.96 E-QUIP RENTALS & REPAIRS INC 423880 30-Jan-2019 MATERIALS 860.78 ETHERINGTON,DAVE 424591 27-Feb-2019 MATERIALS 371.55 EVANS SWEENY BORDIN LLP 423881 30-Jan-2019 CONTRACT SERVICES 7,122.52 EVANS UTILITY & MUNICIPAL PRODUCTS SUPPLY LTD 423882 30-Jan-2019 MATERIALS 4,416.81 EVANS UTILITY & MUNICIPAL PRODUCTS SUPPLY LTD 424431 21-Feb-2019 MATERIALS 6,936.77 EVANS UTILITY & MUNICIPAL PRODUCTS SUPPLY LTD 424592 27-Feb-2019 MATERIALS 28,082.35 EVANS UTILITY & MUNICIPAL PRODUCTS SUPPLY LTD 424258 11-Feb-2019 MATERIALS 311.88 EVOLUTION DJ 424432 21-Feb-2019 MATERIALS 200.00 EXP SERVICES INC 424259 11-Feb-2019 MATERIALS 24,763.95 FAIRFULL,KIM 423883 30-Jan-2019 MEMBERSHIP 399.00 FALLS AUTO BODY INC 424593 27-Feb-2019 MATERIALS 3,401.13 FALLS AUTO BODY INC 424072 06-Feb-2019 MATERIALS 6,565.30 FALLS CHEVROLET CADILLAC 423884 30-Jan-2019 MATERIALS 1,012.26 FALLS CHEVROLET CADILLAC 424073 06-Feb-2019 MATERIALS 2,791.31 FALLS CHEVROLET CADILLAC 424433 21-Feb-2019 MATERIALS 2,125.95 FALLS CHEVROLET CADILLAC 424594 27-Feb-2019 MATERIALS 687.12 FALLS CHEVROLET CADILLAC 424073 06-Feb-2019 CONTRACT SERVICES 149.22 FALLS ELECTRIC INC 423885 30-Jan-2019 MATERIALS 699.59 FALLS ELECTRIC INC 424434 21-Feb-2019 CONTRACT SERVICES 2,748.40 FALLS ELECTRIC INC 423885 30-Jan-2019 MATERIALS 47,926.13 FALLS ELECTRIC INC 424434 21-Feb-2019 CONTRACT SERVICES 5,716.09 FALLSWAY SUPPLY 423886 30-Jan-2019 MATERIALS 10.27 FALLSWAY SUPPLY 424074 06-Feb-2019 MATERIALS 207.63 FALLSWAY SUPPLY 424260 11-Feb-2019 MATERIALS 33.87 FALLSWAY SUPPLY 424435 21-Feb-2019 MATERIALS 142.02 FALLSWAY SUPPLY 424595 27-Feb-2019 MATERIALS 300.32 FALLSWAY SUPPLY 424074 06-Feb-2019 STORES/INVENTORY 32.15 FANSOLATO,WAYNE 424436 21-Feb-2019 MATERIALS 169.48 FARKAS,CHRIS 424596 27-Feb-2019 MATERIALS 135.60 FASTENAL CANADA LTD 424075 06-Feb-2019 STORES/INVENTORY 48.82 FASTENAL CANADA LTD 424261 11-Feb-2019 STORES/INVENTORY 2,078.27 FASTENAL CANADA LTD 424597 27-Feb-2019 MATERIALS 652.52 FEHR,MARK 424598 27-Feb-2019 MATERIALS 79.10 FERGUSON,AMBER 424599 27-Feb-2019 MATERIALS 220.35 FILION WAKELY THORUP ANGELETTI LLP 424262 11-Feb-2019 CONTRACT SERVICES 1,990.21 FIRE MONITORING OF CANADA INC 423887 30-Jan-2019 CONTRACT SERVICES 1,283.86 FIRE MONITORING OF CANADA INC 424263 11-Feb-2019 CONTRACT SERVICES 457.36 FIRE MONITORING OF CANADA INC 424600 27-Feb-2019 CONTRACT SERVICES 108.48 Page 528 of 732 Page 6 of 14 CITY OF NIAGARA FALLS MUNICIPAL ACCOUNTS VENDOR NAME Cheque No.Cheque Date Purpose Amount FIREHALL BOOKSTORE 424077 06-Feb-2019 MATERIALS 1,756.43 FLEXO PRODUCTS LTD 424078 06-Feb-2019 STORES/INVENTORY 1,528.93 FLEXO PRODUCTS LTD 424264 11-Feb-2019 MATERIALS 201.29 FLEXO PRODUCTS LTD 424437 21-Feb-2019 MATERIALS 1,934.87 FLEXO PRODUCTS LTD 424601 27-Feb-2019 CONTRACT SERVICES 2,348.76 FLEXO PRODUCTS LTD 424355 13-Feb-2019 MATERIALS 199.89 FRANK COWAN COMPANY LIMITED 424265 11-Feb-2019 MATERIALS 186,649.60 FRANK COWAN COMPANY LIMITED 424438 21-Feb-2019 MATERIALS 8,020.56 FRANKS FEATHER & FIN LTD 424602 27-Feb-2019 REFUND 1,250.00 FRASER,HEATHER 424439 21-Feb-2019 MATERIALS 200.00 FREDERICK,RICK 424440 21-Feb-2019 MATERIALS 135.60 FRENCHIE'S GRILL INC.424441 21-Feb-2019 REFUND 230.00 FREW ENERGY LIMITED 423888 30-Jan-2019 STORES/INVENTORY 23,734.75 FREW ENERGY LIMITED 424079 06-Feb-2019 FUEL 13,327.49 FREW ENERGY LIMITED 424266 11-Feb-2019 FUEL 33,754.80 FREW ENERGY LIMITED 424442 21-Feb-2019 MATERIALS 28,949.87 FREW ENERGY LIMITED 424603 27-Feb-2019 FUEL 7,045.38 FROGGY'S AUTO GLASS LTD 423889 30-Jan-2019 MATERIALS 932.25 FROGGY'S AUTO GLASS LTD 424604 27-Feb-2019 MATERIALS 525.45 GALE/CENGAGE LEARNING US DRAFT 24-Jan-2019 MATERIALS 339.00 GALES GAS BARS LIMITED 424443 21-Feb-2019 CONTRACT SERVICES 271.15 GALES GAS BARS LIMITED 424267 11-Feb-2019 MATERIALS 68.02 GALLARDI,STUART 424605 27-Feb-2019 REFUND 500.00 GAO,PENG 424080 06-Feb-2019 REFUND 750.00 GARDNER-DURDLE,TORENA 424444 21-Feb-2019 LEASES AND RENTS 500.00 G-ART STUDIO 424446 21-Feb-2019 REFUND 25.29 GAUBOC CONSTRUCTION LIMITED 423890 30-Jan-2019 CONTRACT SERVICES 21,031.84 GENNARO,PALMIERI 424447 21-Feb-2019 REFUND 168.93 GEOSHACK CANADA 424448 21-Feb-2019 MATERIALS 726.59 GERRIE ELECTRIC WHOLESALE LTD 424081 06-Feb-2019 STORES/INVENTORY 781.87 GERRIE ELECTRIC WHOLESALE LTD 424268 11-Feb-2019 STORES/INVENTORY 50.65 GHD LIMITED 423891 30-Jan-2019 MATERIALS 4,555.03 GHD LIMITED 424269 11-Feb-2019 MATERIALS 17,403.45 GHD LIMITED 424449 21-Feb-2019 MATERIALS 10,872.30 GINCOR WERX 424270 11-Feb-2019 MATERIALS 428.84 GLOBAL INDUSTRIAL CANADA 424082 06-Feb-2019 MATERIALS 333.49 GLOBALSTAR CANADA 424271 11-Feb-2019 MATERIALS 293.76 GM BLUEPLAN ENGINEERING LIMITED 423892 30-Jan-2019 MATERIALS 36,766.93 GM BLUEPLAN ENGINEERING LIMITED 424450 21-Feb-2019 MATERIALS 2,986.03 GM BLUEPLAN ENGINEERING LIMITED 424606 27-Feb-2019 MATERIALS 14,763.45 GODARZI,KHALID 424607 27-Feb-2019 REFUND 750.00 GP EMPIRE COMMUNITES (NIAGARA) LTD 424083 06-Feb-2019 REFUND 118.36 GRAYBAR CANADA 424084 06-Feb-2019 MATERIALS 1,330.09 GRAYBAR CANADA 424272 11-Feb-2019 MATERIALS 486.44 GRAYBAR CANADA 424608 27-Feb-2019 MATERIALS 740.04 GREAVES LIGHT DUTY SIGN SERVICE 423893 30-Jan-2019 CONTRACT SERVICES 118.65 GRIFFITHS,MARK JOSEPHS 424609 27-Feb-2019 REFUND 750.00 GROUND AERIAL MAINTENANCE LTD 423894 30-Jan-2019 LEASES AND RENTS 1,650.93 GT FRENCH 423895 30-Jan-2019 MATERIALS 260.66 GT FRENCH 424273 11-Feb-2019 MATERIALS 28.18 GT FRENCH 424451 21-Feb-2019 MATERIALS 52.85 GT FRENCH 424610 27-Feb-2019 STORES/INVENTORY 491.55 GUILD ELECTRIC LIMITED 423896 30-Jan-2019 CONTRACT SERVICES 4,560.75 H2ONLY INC 423897 30-Jan-2019 MATERIALS 883.66 HACH SALES & SERVICE CANADA LP 423898 30-Jan-2019 CONTRACT SERVICES 3,073.60 HACH SALES & SERVICE CANADA LP 424274 11-Feb-2019 CONTRACT SERVICES 88.83 HAGAN,MARY 424085 06-Feb-2019 MATERIALS 45.00 HALLEX ENGINEERING LTD 424275 11-Feb-2019 REFUND 750.00 HARJI,ALMUNIR 424276 11-Feb-2019 MATERIALS 141.25 HATCH CORPORATION 424611 27-Feb-2019 MATERIALS 11,057.05 HATCH CORPORATION 424086 06-Feb-2019 MATERIALS 6,439.31 HATCH CORPORATION 424452 21-Feb-2019 MATERIALS 5,729.11 HDS CANADA INC 424453 21-Feb-2019 MATERIALS 176.63 HEALING SALT CAVE LTD 424612 27-Feb-2019 REFUND 1,250.00 HECTRONIC MOBILE SMART CITY US DRAFT 11-Feb-2019 CONTRACT SERVICES 7,050.00 HECTRONIC USA CORP US DRAFT 24-Jan-2019 MATERIALS 1,257.50 HEPPNER,JAMES E 424087 06-Feb-2019 REFUND 1,250.00 HICKS,BRUCE 423899 30-Jan-2019 MATERIALS 20.00 HILLIKER,SEAN 424613 27-Feb-2019 MATERIALS 75.00 HOCKTON,HUGH 424614 27-Feb-2019 REFUND 750.00 HOSPITAL FOR SICK CHILDREN 424615 27-Feb-2019 MATERIALS 200.00 IBI GROUP PROFESSSIONAL SERVICES (CANADA) INC 424088 06-Feb-2019 MATERIALS 24,049.43 INLAND LIFERAFTS & MARINE LTD 424454 21-Feb-2019 MATERIALS 1,134.52 INNOVATIVE CONTROLS INC US DRAFT 24-Jan-2019 MATERIALS 123.60 Page 529 of 732 Page 7 of 14 CITY OF NIAGARA FALLS MUNICIPAL ACCOUNTS VENDOR NAME Cheque No.Cheque Date Purpose Amount INNOVATIVE GATE SYSTEMS INC 424278 11-Feb-2019 MATERIALS 830.55 INNOVATIVE GATE SYSTEMS INC 424616 27-Feb-2019 CONTRACT SERVICES 259.90 INNOVATIVE SURFACE SOLUTIONS CANADA 424089 06-Feb-2019 MATERIALS 5,322.24 INNOVATIVE SURFACE SOLUTIONS CANADA 424277 11-Feb-2019 MATERIALS 4,657.93 INNOVATIVE SURFACE SOLUTIONS CANADA 424277 11-Feb-2019 MATERIALS 4,425.61 IOANNONI,CARMINE 424090 06-Feb-2019 MATERIALS 317.57 J & B PROCESS SERVING INC 423900 30-Jan-2019 MATERIALS 67.80 J J MACKAY CANADA LTD 424457 21-Feb-2019 MATERIALS 389.71 J J MACKAY CANADA LTD 424621 27-Feb-2019 MATERIALS 36.16 J&B PRO MUSIC 424456 21-Feb-2019 MATERIALS 609.97 JACK DOW AUTO SUPPLIES LIMITED 423901 30-Jan-2019 MATERIALS 259.46 JACK DOW AUTO SUPPLIES LIMITED 424091 06-Feb-2019 MATERIALS 109.73 JACK DOW AUTO SUPPLIES LIMITED 424279 11-Feb-2019 MATERIALS 32.08 JACK DOW AUTO SUPPLIES LIMITED 424455 21-Feb-2019 MATERIALS 1,976.20 JACK DOW AUTO SUPPLIES LIMITED 424618 27-Feb-2019 MATERIALS 522.78 JACK DOW AUTO SUPPLIES LIMITED 423901 30-Jan-2019 CONTRACT SERVICES -240.24 JACKET CELLAR 424092 06-Feb-2019 MATERIALS 319.79 JACKET CELLAR 424619 27-Feb-2019 MATERIALS 349.17 JACKET CELLAR 423902 30-Jan-2019 MATERIALS 46.61 JACKLIN,DEBORAH, A 424617 27-Feb-2019 REFUND 500.00 JAGGER SPORTS CO 423903 30-Jan-2019 MATERIALS 496.07 JAGOE,JAMIE 424093 06-Feb-2019 REFUND 750.00 JBM OFFICE SYSTEMS LTD 423904 30-Jan-2019 LEASES AND RENTS 778.33 JBM OFFICE SYSTEMS LTD 424094 06-Feb-2019 LEASES AND RENTS 499.46 JOBSITE EQUIPMENT 424095 06-Feb-2019 CONTRACT SERVICES 252.56 JOE JOHNSON EQUIPMENT 423905 30-Jan-2019 LEASES AND RENTS 12,712.50 JOE JOHNSON EQUIPMENT 424622 27-Feb-2019 LEASES AND RENTS 12,712.50 JUST BLINDS 423906 30-Jan-2019 MATERIALS 4,287.79 KEEFER MANAGEMENT INC.424096 06-Feb-2019 REFUND 500.00 KEIGHAN,ALLYSON DEBRA 423907 30-Jan-2019 MATERIALS 216.60 KELLY SERVICES (CANADA) LTD.423908 30-Jan-2019 CONTRACT SERVICES 461.31 KELLY SERVICES (CANADA) LTD.424097 06-Feb-2019 CONTRACT SERVICES 576.64 KELLY SERVICES (CANADA) LTD.424459 21-Feb-2019 CONTRACT SERVICES 864.96 KELLY SERVICES (CANADA) LTD.423908 30-Jan-2019 CONTRACT SERVICES 1,441.60 KERRY T HOWE ENGINEERING LTD 424624 27-Feb-2019 MATERIALS 1,128.88 KERRY T HOWE ENGINEERING LTD 424098 06-Feb-2019 CONTRACT SERVICES 8,132.80 KERRY T HOWE ENGINEERING LTD 424624 27-Feb-2019 MATERIALS 799.43 KLASSEN,JEFF 424625 27-Feb-2019 MATERIALS 75.00 KLENZOID 424099 06-Feb-2019 CONTRACT SERVICES 3,429.61 KOSANOVICH,JOVAN 424100 06-Feb-2019 MATERIALS 40.00 KRAWCZYK CONSTRUCTION MAINTENANCE INC 423909 30-Jan-2019 CONTRACT SERVICES 4,514.35 KROWN 423910 30-Jan-2019 CONTRACT SERVICES 158.14 KROWN 424280 11-Feb-2019 CONTRACT SERVICES 192.04 KROWN 424460 21-Feb-2019 CONTRACT SERVICES 248.54 LAFARGE CANADA INC 424626 27-Feb-2019 MATERIALS 1,412.12 LAKESIDE LANDSCAPE INC.424101 06-Feb-2019 MATERIALS 654.70 LAKESIDE LANDSCAPE INC.424281 11-Feb-2019 MATERIALS 205.53 LAKESIDE LANDSCAPE INC.424461 21-Feb-2019 MATERIALS 625.04 LAKESIDE LANDSCAPE INC.424627 27-Feb-2019 MATERIALS 1,214.05 LANDRUM,ELISABETH 424628 27-Feb-2019 REFUND 1,000.00 LANDRUM,ELISABETH 424102 06-Feb-2019 REFUND 6,245.00 LANE,JAMES 424629 27-Feb-2019 MATERIALS 150.00 LANTMARK SOLAR INC 424630 27-Feb-2019 REFUND 500.00 LAVIGNE,KARL STEVE& BROOME, DARLENE MARY 424462 21-Feb-2019 REFUND 1,257.59 LAWSON PRODUCTS INC 423911 30-Jan-2019 CONTRACT SERVICES 1,620.64 LAWSON PRODUCTS INC 424282 11-Feb-2019 MATERIALS 2,173.83 LAWSON PRODUCTS INC 424631 27-Feb-2019 MATERIALS 2,093.58 LAWSON,JEFFERY 424103 06-Feb-2019 REFUND 750.00 LEXISNEXIS CANADA INC 424632 27-Feb-2019 MATERIALS 121.54 LEYENHORST,JON 423912 30-Jan-2019 MATERIALS 175.00 LH (NIAGARA) LTD 423913 30-Jan-2019 REFUND 35.27 LIAO,JEMMA 424283 11-Feb-2019 TRAINING 200.58 LIFESAVING RESOURCES US DRAFT 11-Feb-2019 MATERIALS 8,740.00 LIGHTNING EQUIPMENT SALES INC 423914 30-Jan-2019 MATERIALS 339.00 LIGHTNING EQUIPMENT SALES INC 424633 27-Feb-2019 MATERIALS 3,872.51 LINCOLN APPLIANCE SERVICE CENTRE INC 424284 11-Feb-2019 CONTRACT SERVICES 426.01 LINKEDIN IRELAND 424104 06-Feb-2019 MATERIALS 5,924.40 LIVE HISTORY 423915 30-Jan-2019 MATERIALS 452.00 LIVE HISTORY 424105 06-Feb-2019 MATERIALS 452.00 LIVINGSTON INTERNATIONAL INC 424106 06-Feb-2019 MATERIALS 206.62 LIVINGSTON INTERNATIONAL INC 424634 27-Feb-2019 MATERIALS 681.21 LJ BARTON MECHANICAL INC 424356 13-Feb-2019 CONTRACT SERVICES 74,037.60 LOCOCO,LORI 424107 06-Feb-2019 MATERIALS 98.39 LUCIOW,CARRIE 424286 11-Feb-2019 MATERIALS 150.00 Page 530 of 732 Page 8 of 14 CITY OF NIAGARA FALLS MUNICIPAL ACCOUNTS VENDOR NAME Cheque No.Cheque Date Purpose Amount LUMINATOR MASS TRANSIT US DRAFT 24-Jan-2019 INVENTORY 1,071.00 M&L SUPPLY FIRE AND SAFETY 423934 30-Jan-2019 MATERIALS 462.68 MACLEAN,JASON 423916 30-Jan-2019 MATERIALS 96.94 MACNAUGHTON HERMSEN BRITTON CLARKSON PLANNING LIMITED424635 27-Feb-2019 MATERIALS 5,369.20 MACNEILL,CONNOR 424108 06-Feb-2019 MATERIALS 499.00 MANCINI,PHILIP 423918 30-Jan-2019 MATERIALS 200.00 MANCUSO CHEMICALS LIMITED 424109 06-Feb-2019 MATERIALS 1,180.52 MANCUSO CHEMICALS LIMITED 424287 11-Feb-2019 MATERIALS 605.30 MANCUSO CHEMICALS LIMITED 424463 21-Feb-2019 MATERIALS 562.40 MANCUSO CHEMICALS LIMITED 424636 27-Feb-2019 MATERIALS 3,623.93 MANN SOLAR LTD 424637 27-Feb-2019 REFUND 500.00 MANOR CLEANERS 423917 30-Jan-2019 MATERIALS 136.74 MANOR CLEANERS 424288 11-Feb-2019 MATERIALS 361.17 MARINE DOCTORS 423919 30-Jan-2019 MATERIALS 1,388.15 MARK'S COMMERCIAL 424464 21-Feb-2019 MATERIALS 1,099.43 MARK'S COMMERCIAL 424638 27-Feb-2019 MATERIALS 933.37 MARK'S COMMERCIAL 423921 30-Jan-2019 MATERIALS 3,027.23 MARK'S COMMERCIAL 424110 06-Feb-2019 MATERIALS 1,408.68 MARK'S COMMERCIAL 424289 11-Feb-2019 MATERIALS 1,357.68 MARK'S COMMERCIAL 424638 27-Feb-2019 MATERIALS 186.45 MARKS SUPPLY INC 423922 30-Jan-2019 MATERIALS 1,143.92 MARKS SUPPLY INC 424111 06-Feb-2019 MATERIALS 1,068.98 MARKS SUPPLY INC 424290 11-Feb-2019 MATERIALS 9.29 MARKS SUPPLY INC 424465 21-Feb-2019 MATERIALS 1,551.92 MARKS SUPPLY INC 424639 27-Feb-2019 MATERIALS 658.46 MARKS SUPPLY INC 423922 30-Jan-2019 MATERIALS 202.32 MARTIN SHEPPARD FRASER LLP IN TRUST 424640 27-Feb-2019 MATERIALS 510.77 MARTINS,JOANA& MARTINS, MARTYN 423920 30-Jan-2019 REFUND 113.39 MARZANO,FRANK 424641 27-Feb-2019 REFUND 500.00 MASTERSON,TIM 424291 11-Feb-2019 MATERIALS 150.00 MATTHEW SWINDLEY CHARTERED PROFESSIONAL ACCOUNTANT424112 06-Feb-2019 MATERIALS 1,906.88 MATTHEW SWINDLEY CHARTERED PROFESSIONAL ACCOUNTANT424642 27-Feb-2019 CONTRACT SERVICES 1,652.63 MATTHEWS CAMERON HEYWOOD KERRY T HOWE SURVEYING 424292 11-Feb-2019 MATERIALS 2,521.15 MATTHEWS CAMERON HEYWOOD KERRY T HOWE SURVEYING 423923 30-Jan-2019 MATERIALS 15,368.00 MAURICE,STEVE 424113 06-Feb-2019 TRAVEL/MILEAGE 68.04 MCD MECHANICAL 424466 21-Feb-2019 CONTRACT SERVICES 900.00 MCD MECHANICAL 424643 27-Feb-2019 MATERIALS 3,900.00 MCD MECHANICAL 424114 06-Feb-2019 CONTRACT SERVICES 3,000.00 MCDONALD,ROB 423924 30-Jan-2019 PETTY CASH 864.90 MCEACHERN,CHRIS 424357 13-Feb-2019 MATERIALS 25.00 MCMASTER UNIVERSITY FAMILY MEDICINE 424467 21-Feb-2019 MATERIALS 1,500.00 MCRAE,CHRIS 424644 27-Feb-2019 MATERIALS 150.00 ME OLSEN TITLES INC 424115 06-Feb-2019 MATERIALS 118.65 ME OLSEN TITLES INC 424646 27-Feb-2019 MATERIALS 39.55 MESSINA,FRANK 423925 30-Jan-2019 REFUND 205.10 MESSINA,FRANK 424358 13-Feb-2019 REFUND 781.00 METAL SUPERMARKETS 423926 30-Jan-2019 MATERIALS 156.86 METAL SUPERMARKETS 424294 11-Feb-2019 MATERIALS 321.92 METAL SUPERMARKETS 424647 27-Feb-2019 MATERIALS 241.72 METCALF,TOM 423928 30-Jan-2019 REFUND 52.45 METRO FREIGHTLINER HAMILTON 424116 06-Feb-2019 STORES/INVENTORY 762.31 METRO FREIGHTLINER HAMILTON 424116 06-Feb-2019 MATERIALS 10,842.03 METRO FREIGHTLINER HAMILTON 424359 13-Feb-2019 MATERIALS 3,369.17 METRO PLUMBING & HEATING 423927 30-Jan-2019 CONTRACT SERVICES 8,904.40 METRO PLUMBING & HEATING 424117 06-Feb-2019 CONTRACT SERVICES 1,905.06 METRO PLUMBING & HEATING 424360 13-Feb-2019 CONTRACT SERVICES 1,591.05 METRO PLUMBING & HEATING 424469 21-Feb-2019 CONTRACT SERVICES 41,675.43 METRO PLUMBING & HEATING 424648 27-Feb-2019 CONTRACT SERVICES 12,185.81 METRO TRUCK NIAGARA 424470 21-Feb-2019 MATERIALS 519.09 METROLAND MEDIA GROUP 424295 11-Feb-2019 ADVERTISING 3,120.38 MICEILI,TONY 424361 13-Feb-2019 MATERIALS 40.00 MICHAUD KITCHEN & HEATING 424649 27-Feb-2019 REFUND 1,250.00 MICHELS,JORDAN 423929 30-Jan-2019 MATERIALS 175.00 MICK & ANGELO'S OLDTIMER'S PROGRAM 424471 21-Feb-2019 ADVERTISING 275.00 MILLER RESTORATION 424472 21-Feb-2019 CONTRACT SERVICES 324.37 MILLER RESTORATION 424650 27-Feb-2019 REFUND 1,250.00 MINISTER OF FINANCE 423930 30-Jan-2019 PAYROLL REMITTANCE 73,391.87 MINISTER OF FINANCE 423931 30-Jan-2019 PAYROLL REMITTANCE 4,266.27 MINISTER OF FINANCE 424651 27-Feb-2019 PAYROLL REMITTANCE 72,131.02 MINISTER OF FINANCE 424652 27-Feb-2019 PAYROLL REMITTANCE 4,308.62 MINISTER OF FINANCE 424653 27-Feb-2019 PAYROLL REMITTANCE 12.30 MINISTER OF FINANCE 424654 27-Feb-2019 PAYROLL REMITTANCE 485.35 MINISTER OF FINANCE PAYMENT PROCESSING CENTRE 424296 11-Feb-2019 TRAINING 650.00 MINISTRY OF ATTORNEY GENERAL 00200-0006 28-Jan-2019 REMITTANCE 4,006.61 Page 531 of 732 Page 9 of 14 CITY OF NIAGARA FALLS MUNICIPAL ACCOUNTS VENDOR NAME Cheque No.Cheque Date Purpose Amount MINISTRY OF ATTORNEY GENERAL 00204-0006 11-Feb-2019 PAYROLL REMITTANCE 3,909.86 MINISTRY OF ATTORNEY GENERAL 00206-0005 25-Feb-2019 PAYROLL REMITTANCE 3,748.61 MISENER,MARTY 424474 21-Feb-2019 REFUND 45.00 MISSISSAUGA BUS COACH & TRUCK REPAIRS INC 423932 30-Jan-2019 STORES/INVENTORY 4,193.43 MISSISSAUGA BUS COACH & TRUCK REPAIRS INC 424118 06-Feb-2019 STORES/INVENTORY 5,650.45 MISSISSAUGA BUS COACH & TRUCK REPAIRS INC 424297 11-Feb-2019 STORES/INVENTORY 247.11 MISSISSAUGA BUS COACH & TRUCK REPAIRS INC 424473 21-Feb-2019 STORES/INVENTORY 7,356.31 MISSISSAUGA BUS COACH & TRUCK REPAIRS INC 424655 27-Feb-2019 STORES/INVENTORY 30,244.85 MISSISSAUGA BUS COACH & TRUCK REPAIRS INC 424118 06-Feb-2019 MATERIALS 27,859.74 MISTER TRANSMIISSION 423933 30-Jan-2019 MATERIALS 510.21 MODERN LANDFILL INC 423935 30-Jan-2019 CONTRACT SERVICES 202.48 MODERN LANDFILL INC 424656 27-Feb-2019 CONTRACT SERVICES 742.51 MODERN LANDFILL INC 423935 30-Jan-2019 CONTRACT SERVICES 313.15 MODERN LANDFILL INC 424119 06-Feb-2019 CONTRACT SERVICES 1,431.54 MODERN LANDFILL INC 424298 11-Feb-2019 CONTRACT SERVICES 2,832.28 MOHAWK MFG & SUPPLY CO 424120 06-Feb-2019 STORES/INVENTORY 1,575.49 MOHAWK MFG & SUPPLY CO 424299 11-Feb-2019 STORES/INVENTORY 772.51 MOHAWK MFG & SUPPLY CO 424475 21-Feb-2019 STORES/INVENTORY 475.14 MOHAWK MFG & SUPPLY CO 424657 27-Feb-2019 STORES/INVENTORY 1,871.65 MONGELLUZZO,AMATO 423936 30-Jan-2019 MATERIALS 150.00 MOORE CANADA CORPORATION 424121 06-Feb-2019 MATERIALS 248.26 MOROCCO,JOHN 424658 27-Feb-2019 REFUND 100.00 MOROCCO,JOYCE 424659 27-Feb-2019 MATERIALS 100.00 MOUNTAINVIEW HOMES LTD 424660 27-Feb-2019 REFUND 11,900.00 MTB TRANSIT SOLUTIONS INC 424661 27-Feb-2019 CONTRACT SERVICES 13,596.83 MTB TRANSIT SOLUTIONS INC 424122 06-Feb-2019 MATERIALS 10,767.36 MTE PARALEGAL PROFESSIONAL CORPORATION 424662 27-Feb-2019 MATERIALS 561.89 MULLER'S WORKWEAR 424300 11-Feb-2019 MATERIALS 198.25 MURPHY,MICHELLE 423937 30-Jan-2019 REFUND 19.03 NAGY,HANYA 423939 30-Jan-2019 PETTY CASH 668.95 NAGY,HANYA 424123 06-Feb-2019 MATERIALS 589.95 NEDERMAN CANADA LIMITED 424663 27-Feb-2019 MATERIALS 2,603.52 NELLA CUTLERY (HAMILTON) INC.423940 30-Jan-2019 CONTRACT SERVICES 203.40 NELLA CUTLERY (HAMILTON) INC.424124 06-Feb-2019 CONTRACT SERVICES 67.80 NELLA CUTLERY (HAMILTON) INC.424664 27-Feb-2019 CONTRACT SERVICES 101.70 NELLA CUTLERY (HAMILTON) INC.423940 30-Jan-2019 CONTRACT SERVICES 169.50 NEXTERRA SUBSTRUCTURES INC 424476 21-Feb-2019 CONTRACT SERVICES 5,134.80 NEXTERRA SUBSTRUCTURES INC 424301 11-Feb-2019 CONTRACT SERVICES 10,332.04 NIACON LIMITED CONSTRUCTION COMPANY 424667 27-Feb-2019 CONTRACT SERVICES 373,871.39 NIACON LIMITED CONSTRUCTION COMPANY 424125 06-Feb-2019 CONTRACT SERVICES 330,539.83 NIACON LIMITED CONSTRUCTION COMPANY 424667 27-Feb-2019 CONTRACT SERVICES 23,360.98 NIAGARA BATTERY & TIRE 424302 11-Feb-2019 VEH ID#247 90.40 NIAGARA BATTERY & TIRE 424477 21-Feb-2019 MATERIALS 3,125.29 NIAGARA BATTERY & TIRE 424665 27-Feb-2019 STORES/INVENTORY 3,349.18 NIAGARA BATTERY & TIRE 423941 30-Jan-2019 MATERIALS 402.28 NIAGARA BLOCK INCORPORATED 424478 21-Feb-2019 MATERIALS 52.09 NIAGARA CATHOLIC DISTRICT SCHOOL BOARD (EDC)00206-0006 25-Feb-2019 MEMBERSHIP 688.00 NIAGARA CHAIR A VAN 423942 30-Jan-2019 REMITTANCE 25,103.79 NIAGARA CHRYSLER DODGE JEEP 423943 30-Jan-2019 MATERIALS 535.62 NIAGARA CHRYSLER DODGE JEEP 424479 21-Feb-2019 MATERIALS 808.23 NIAGARA CHRYSLER DODGE JEEP 424666 27-Feb-2019 MATERIALS 84.75 NIAGARA DEVELOPMENT CORRIDOR PARTNERSHIP 424362 13-Feb-2019 MATERIALS 2,000.00 NIAGARA DISTRICT FIREFIGHTERS ASSOCIATION 424126 06-Feb-2019 MEMBERSHIP 225.00 NIAGARA DRIVETRAIN CENTRE 423944 30-Jan-2019 MATERIALS 5,355.06 NIAGARA DRIVETRAIN CENTRE 424303 11-Feb-2019 MATERIALS 343.36 NIAGARA DRIVETRAIN CENTRE 424480 21-Feb-2019 MATERIALS 405.32 NIAGARA ENGINEERING WEEK 423945 30-Jan-2019 MATERIALS 400.00 NIAGARA FALLS ART GALLERY 424481 21-Feb-2019 GRANT 2,250.00 NIAGARA FALLS COMIC CON LTD.424668 27-Feb-2019 ADVERTISING 339.00 NIAGARA FALLS HUMANE SOCIETY 423946 30-Jan-2019 GRANT 43,961.83 NIAGARA FALLS HUMANE SOCIETY 424127 06-Feb-2019 MATERIALS 340.00 NIAGARA FALLS HUMANE SOCIETY 424482 21-Feb-2019 GRANT 43,961.83 NIAGARA FALLS PROFESSIONAL FIRE FIGHTERS ASSOC 00200-0007 28-Jan-2019 REMITTANCE 16,850.86 NIAGARA FALLS PROFESSIONAL FIRE FIGHTERS ASSOC 00204-0007 11-Feb-2019 REMITTANCE 8,602.74 NIAGARA FALLS PROFESSIONAL FIRE FIGHTERS ASSOC 00206-0007 25-Feb-2019 PAYROLL REMITTANCE 16,714.25 NIAGARA FITNESS SOLUTIONS 424483 21-Feb-2019 MATERIALS 225.94 NIAGARA HINDU SAMAJ 424669 27-Feb-2019 MATERIALS 150.00 NIAGARA METER SERVICES INC.423947 30-Jan-2019 CONTRACT SERVICES 4,756.79 NIAGARA METER SERVICES INC.424304 11-Feb-2019 CONTRACT SERVICES 5,592.43 NIAGARA METER SERVICES INC.424670 27-Feb-2019 CONTRACT SERVICES 4,973.24 NIAGARA ON THE LAKE HYDRO INC 424484 21-Feb-2019 UTILITIES 333.47 NIAGARA PARKS COMMISSION 424485 21-Feb-2019 REFUND 1,331.76 NIAGARA PARKS COMMISSION 423948 30-Jan-2019 MATERIALS 1,169.89 NIAGARA PARKS COMMISSION 424128 06-Feb-2019 MATERIALS 2,185.65 Page 532 of 732 Page 10 of 14 CITY OF NIAGARA FALLS MUNICIPAL ACCOUNTS VENDOR NAME Cheque No.Cheque Date Purpose Amount NIAGARA PENINSULA ENERGY INC 424305 11-Feb-2019 UTILITIES 4,876.98 NIAGARA PENINSULA ENERGY INC 424486 21-Feb-2019 UTILITIES 8,636.16 NIAGARA PENINSULA ENERGY INC 424671 27-Feb-2019 UTILITIES 191,688.96 NIAGARA PENINSULA ENERGY INC 423949 30-Jan-2019 UTILITIES 26,863.36 NIAGARA PENINSULA ENERGY INC 424129 06-Feb-2019 UTILITIES 72,952.23 NIAGARA PINES DEVELOPMENTS LTD 424130 06-Feb-2019 REFUND 4,750.00 NIAGARA REGIONAL BROADBAND NETWORK 423950 30-Jan-2019 SERVICES 738.15 NIAGARA REGIONAL BROADBAND NETWORK 424131 06-Feb-2019 MATERIALS 497.20 NIAGARA REGIONAL BROADBAND NETWORK 424672 27-Feb-2019 CONTRACT SERVICES 20,633.69 NIAGARA REGIONAL HOUSING 424487 21-Feb-2019 REFUND 112.62 NIAGARA SAFETY VILLAGE 423951 30-Jan-2019 TRAINING 4,000.00 NIAGARA SPRING SERVICE LTD 424306 11-Feb-2019 MATERIALS 2,711.74 NIAGARA THIS WEEK 424673 27-Feb-2019 ADVERTISING 331.09 NIAGARA THIS WEEK 424673 27-Feb-2019 MATERIALS 216.81 NICK'S TRUCK PARTS INC.423952 30-Jan-2019 VEH ID#131 684.50 NICK'S TRUCK PARTS INC.424133 06-Feb-2019 VEH ID#104 80.17 NICKS,JOAN 424132 06-Feb-2019 REMITTANCE 1,050.00 NOBLE CORPORATION 424674 27-Feb-2019 MATERIALS 18.51 NORJOHN CONTRACTING & PAVING LTD 424488 21-Feb-2019 CONTRACT SERVICES 40,583.79 NORTHERN SPECIALITY SUPPLIES INC 424675 27-Feb-2019 MATERIALS 2,265.16 NORTHLAND DISTRIBUTION LTD.424134 06-Feb-2019 MATERIALS 3,357.45 NOVAQUIP LIFTING SYSTEMS INC.424307 11-Feb-2019 MATERIALS 12,919.27 NOVAQUIP LIFTING SYSTEMS INC.424489 21-Feb-2019 CONTRACT SERVICES 11,010.77 OAKLEY,JOHN DAVID 424676 27-Feb-2019 REFUND 750.00 OAPSO NIAGARA CHAPTER 423954 30-Jan-2019 MEMBERSHIP 50.00 OMERS 00206-0008 25-Feb-2019 PAYROLL REMITTANCE 715,366.18 OMERS 00206-0009 25-Feb-2019 PAYROLL REMITTANCE 39,151.72 OMERS 00200-0008 28-Jan-2019 REMITTANCE 752,605.03 OMERS 00200-0009 28-Jan-2019 REMITTANCE 42,093.51 OMERS 00202-0002 04-Feb-2019 PAYROLL REMITTANCE 1,180.71 OMHRA 424135 06-Feb-2019 MEMBERSHIP 141.25 OMHRA 424679 27-Feb-2019 MEMBERSHIP 914.17 OMNI BASEMENT SYSTEMS 423955 30-Jan-2019 CONTRACT SERVICES 3,265.70 OMNI BASEMENT SYSTEMS 424490 21-Feb-2019 CONTRACT SERVICES 1,350.35 ON POINT LANDSCAPING INC 424680 27-Feb-2019 CONTRACT SERVICES 64,912.60 ON POINT LANDSCAPING INC 423956 30-Jan-2019 CONTRACT SERVICES 843.10 ONTARIO ASSOCIATION OF FIRE CHIEFS 424682 27-Feb-2019 MATERIALS 189.84 ONTARIO ASSOCIATION OF PROPERTY STANDARDS OFFICERS INC423953 30-Jan-2019 MEMBERSHIP 217.00 ONTARIO BUILDING OFFICIALS ASSOCIATION 423957 30-Jan-2019 MEMBERSHIP 390.00 ONTARIO ENVIRONMENTAL & SAFETY NETWORK LTD 424136 06-Feb-2019 CONTRACT SERVICES 9,288.60 ONTARIO FIRE CHIEFS' ADMINISTRATIVE ASSISTANT ASSOCIATION424677 27-Feb-2019 MEMBERSHIP 45.00 ONTARIO HOTSY 424683 27-Feb-2019 MATERIALS 570.39 ONTARIO HOTSY 424491 21-Feb-2019 CONTRACT SERVICES 348.78 ONTARIO INFRASTRUCTURE AND LANDS CORPORATION 423958 30-Jan-2019 LEASES AND RENTS 3,939.47 ONTARIO INFRASTRUCTURE AND LANDS CORPORATION 424137 06-Feb-2019 LEASES AND RENTS 30,303.58 ONTARIO MUNICIPAL FIRE PREVENTION OFFICERS ASSOCIATION424678 27-Feb-2019 MEMBERSHIP 150.00 ONTARIO MUNICIPAL HEALTH & SAFETY REPRESENTATIVES ASSOCIATION423959 30-Jan-2019 MATERIALS 140.00 ONTARIO ONE CALL 424681 27-Feb-2019 CONTRACT SERVICES 622.38 ONTARIO TRAFFIC COUNCIL 424138 06-Feb-2019 MATERIALS 757.10 OSLER HOSKIN & HARCOURT LLP 424684 27-Feb-2019 CONTRACT SERVICES 472.23 OVERLAND CUSTOM COACH (2007) INC.424685 27-Feb-2019 STORES/INVENTORY 225.42 PARK,BYOUNG& LEE, CHOONHEE 424686 27-Feb-2019 REFUND 157.45 PARSONS INC 424139 06-Feb-2019 MATERIALS 2,114.51 PATERNO,FRANK 423960 30-Jan-2019 REFUND 22.87 PEARSON,RYAN 424687 27-Feb-2019 REFUND 135.60 PENINSULA CONSTRUCTION INC.423962 30-Jan-2019 MATERIALS 4,124.50 PENINSULA HOSE & HYDRAULICS LTD.424140 06-Feb-2019 MATERIALS 137.77 PENINSULA HOSE & HYDRAULICS LTD.424688 27-Feb-2019 MATERIALS 205.56 PENINSULA PEST CONTROL LTD 424141 06-Feb-2019 CONTRACT SERVICES 1,096.10 PENNER BUILDING CENTRE 424689 27-Feb-2019 MATERIALS 2,620.02 PENNIMPEDE,VITO 424142 06-Feb-2019 REFUND 100.00 PERFORMANCE CARS 423963 30-Jan-2019 MATERIALS 136.68 PHAM,SARAH GIANG 424308 11-Feb-2019 REMITTANCE 2,500.00 PINERIDGE TREE SERVICE LTD 424691 27-Feb-2019 CONTRACT SERVICES 1,952.64 PIPETEK INFRASTRUCTURE SERVICES INC 424692 27-Feb-2019 MATERIALS 119,319.58 PIROSKO,JASON 423964 30-Jan-2019 TRAINING 303.40 PIROSKO,JASON 424143 06-Feb-2019 TRAINING 50.00 PONTE,JIMMY 423965 30-Jan-2019 TRAINING 135.60 POSTMEDIA NETWORK INC 424309 11-Feb-2019 ADVERTISING 847.50 PRAXAIR 424310 11-Feb-2019 MATERIALS 35.97 PRAXAIR 424694 27-Feb-2019 MATERIALS 1,006.71 PREMIER BASEMENT BUILDERS 424696 27-Feb-2019 REFUND 500.00 PREMIER COLLISION 424311 11-Feb-2019 MATERIALS 2,796.30 PREMIER EQUIPMENT LTD 423966 30-Jan-2019 MATERIALS 73.43 Page 533 of 732 Page 11 of 14 CITY OF NIAGARA FALLS MUNICIPAL ACCOUNTS VENDOR NAME Cheque No.Cheque Date Purpose Amount PREMIER EQUIPMENT LTD 424312 11-Feb-2019 MATERIALS 1,272.88 PREMIER TRUCK GROUP 423967 30-Jan-2019 MATERIALS 6.97 PREMIER TRUCK GROUP 424695 27-Feb-2019 VEH ID#476 -7,194.73 PREMIER TRUCK GROUP 424695 27-Feb-2019 MATERIALS 17,157.03 PREVOST 424144 06-Feb-2019 STORES/INVENTORY 4,816.77 PREVOST 424313 11-Feb-2019 STORES/INVENTORY 3,136.75 PREVOST 424697 27-Feb-2019 STORES/INVENTORY 7,295.98 PRIMARY CARE NIAGARA - NIAGARA FALLS 424145 06-Feb-2019 MATERIALS 255.00 PRIMARY CARE NIAGARA - NIAGARA FALLS 424314 11-Feb-2019 MATERIALS 255.00 PRIMO PLUMBING & HEATING 424492 21-Feb-2019 CONTRACT SERVICES 3,900.00 PRINTING HOUSE LTD 424146 06-Feb-2019 MATERIALS 446.03 PRINTING HOUSE LTD 424698 27-Feb-2019 MATERIALS 916.34 PRO BATTERY SHOPS 423968 30-Jan-2019 MATERIALS 372.73 PRO BATTERY SHOPS 424147 06-Feb-2019 MATERIALS 2,355.38 PRO BATTERY SHOPS 424315 11-Feb-2019 MATERIALS 491.32 PRO BATTERY SHOPS 424699 27-Feb-2019 STORES/INVENTORY 1,135.88 PROCTOR,BRIEDI 424700 27-Feb-2019 REFUND 276.41 PROCUREMENT LAW OFFICE PROFESSIONAL CORPORATION 424701 27-Feb-2019 CONTRACT SERVICES 13,560.00 PROFORMA 424148 06-Feb-2019 MATERIALS 645.64 PROJECT SHARE 423969 30-Jan-2019 CONTRACT SERVICES 24,866.67 PROJECT SHARE 424493 21-Feb-2019 GRANT 24,866.67 PROSECUTORS' ASSOCIATION OF ONTARIO C/O TORONTO PROVINCIAL OFFENCES - PROSECUTIONS42397030-Jan-2019 MEMBERSHIP 99.00 PROVINCIAL CONSTRUCTION (NIAGARA FALLS) LTD 424316 11-Feb-2019 CONTRACT SERVICES 15,233.62 PUROLATOR INC 423971 30-Jan-2019 COURIER 40.04 PUROLATOR INC 424149 06-Feb-2019 COURIER 140.42 PUROLATOR INC 424702 27-Feb-2019 COURIER 55.96 PUROLATOR INC 424702 27-Feb-2019 MATERIALS 7.91 PYM & COOPER CUSTOM HOMES INC 424703 27-Feb-2019 REFUND 2,500.00 QRX TECHNOLOGY GROUP/KERR NORTON 424150 06-Feb-2019 SERVICES 1,718.49 RACO AUTO SUPPLY LTD 423972 30-Jan-2019 STORES/INVENTORY 2,559.10 RACO AUTO SUPPLY LTD 424151 06-Feb-2019 STORES/INVENTORY 1,561.17 RACO AUTO SUPPLY LTD 424317 11-Feb-2019 STORES/INVENTORY 1,523.07 RACO AUTO SUPPLY LTD 424704 27-Feb-2019 STORES/INVENTORY 471.20 RACO AUTO SUPPLY LTD 424151 06-Feb-2019 STORES/INVENTORY 18.87 RAIMONDO & ASSOCIATES ARCHITECTS INC 424318 11-Feb-2019 REFUND 750.00 RANKIN CONSTRUCTION INC 424152 06-Feb-2019 MATERIALS 10,391.32 RATHORE,RAJESH 424705 27-Feb-2019 REFUND 500.00 RBC LIFE INSURANCE COMPANY 423973 30-Jan-2019 MATERIALS 1,992.01 RBC LIFE INSURANCE COMPANY 424706 27-Feb-2019 REMITTANCE 1,991.36 RE:SOUND MUSIC LICENSING COMPANY 424156 06-Feb-2019 MATERIALS 99.21 REALTAX INC 423974 30-Jan-2019 REMITTANCE 5,921.20 REALTAX INC 424153 06-Feb-2019 MATERIALS 2,830.65 RECEIVER GENERAL 424154 06-Feb-2019 REMITTANCE 620,851.57 RECEIVER GENERAL 424494 21-Feb-2019 REMITTANCE 607,523.51 RECEIVER GENERAL 424363 13-Feb-2019 REMITTANCE 89.93 RED TRAC INTERNATIONAL A DIVISION OF D&W GROUP INC.424319 11-Feb-2019 MATERIALS 169.13 RED TRAC INTERNATIONAL A DIVISION OF D&W GROUP INC.424319 11-Feb-2019 MATERIALS -132.05 REFRIGERATION ENERGY SOLUTIONS LTD 424320 11-Feb-2019 CONTRACT SERVICES 20,020.19 REFRIGERATION ENERGY SOLUTIONS LTD 424707 27-Feb-2019 CONTRACT SERVICES 5,128.52 REFRIGERATION ENERGY SOLUTIONS LTD 423975 30-Jan-2019 CONTRACT SERVICES 3,960.35 REFRIGERATION ENERGY SOLUTIONS LTD 424155 06-Feb-2019 CONTRACT SERVICES 302.28 REFRIGERATION ENERGY SOLUTIONS LTD 424707 27-Feb-2019 MATERIALS 723.20 REGIONAL MUNICIPALITY OF NIAGARA 00200-0010 28-Jan-2019 REMITTANCE 8,352.00 REGIONAL MUNICIPALITY OF NIAGARA 00202-0003 04-Feb-2019 MATERIALS 482,821.75 REGIONAL MUNICIPALITY OF NIAGARA 00203-0001 04-Feb-2019 REMITTANCE 1,050,000.00 REGIONAL MUNICIPALITY OF NIAGARA 00200-0010 28-Jan-2019 MATERIALS 2,032,924.62 REGIONAL MUNICIPALITY OF NIAGARA 00202-0003 04-Feb-2019 MATERIALS 24,510.46 RELIABLE PROMOTIONS 423976 30-Jan-2019 MATERIALS 650.65 REMPEL FOUNDATION SOLUTIONS INC 424321 11-Feb-2019 MATERIALS 1,875.80 REV PUBLISHING INC.424708 27-Feb-2019 REFUND 1,250.00 RICOH CANADA INC 424709 27-Feb-2019 CONTRACT SERVICES 6,223.74 RIVERSIDE BRASS 424322 11-Feb-2019 MATERIALS 4,178.74 RIVERSIDE BRASS 423977 30-Jan-2019 MATERIALS 938.35 RMI-ITF NIAGARA FALLS PLAZA 424710 27-Feb-2019 REFUND 2,500.00 ROBERTO,PHIL 424495 21-Feb-2019 MATERIALS 175.00 ROCHESTER MIDLAND CANADA CORPORATION 423978 30-Jan-2019 MATERIALS 2,859.24 ROCHESTER MIDLAND CANADA CORPORATION 424711 27-Feb-2019 MATERIALS 905.88 ROCHESTER MIDLAND CANADA CORPORATION 423978 30-Jan-2019 MATERIALS 4,255.00 ROGERS WIRELESS 423979 30-Jan-2019 MATERIALS 1,738.60 ROGERS WIRELESS INC 424496 21-Feb-2019 CONTRACT SERVICES 3,195.27 ROGERS WIRELESS INC 424712 27-Feb-2019 MATERIALS 1,664.10 RONNIES GENERATOR SERVICE LTD.424323 11-Feb-2019 MATERIALS 915.30 SABINA,DAVID 424713 27-Feb-2019 REFUND 1,250.00 SACCO CONSTRUCTION LTD 423980 30-Jan-2019 CONTRACT SERVICES 344.65 Page 534 of 732 Page 12 of 14 CITY OF NIAGARA FALLS MUNICIPAL ACCOUNTS VENDOR NAME Cheque No.Cheque Date Purpose Amount SAFETY-KLEEN CANADA INC 424324 11-Feb-2019 MATERIALS 113.00 SAFETY-KLEEN CANADA INC 424714 27-Feb-2019 MATERIALS 2,742.89 SAFETY-KLEEN CANADA INC 424497 21-Feb-2019 MATERIALS 302.28 SAPPHIRE CONSTRUCTION OF NIAGARA INC 424715 27-Feb-2019 REFUND 500.00 SCOTT BEST SEWER SERVICES 424716 27-Feb-2019 CONTRACT SERVICES 395.50 SCOTT BEST SEWER SERVICES 423981 30-Jan-2019 CONTRACT SERVICES 1,169.55 SCOTT BEST SEWER SERVICES 424498 21-Feb-2019 CONTRACT SERVICES 180.80 SEAWAY FLUID POWER GROUP 424157 06-Feb-2019 MATERIALS 61.47 SEAWAY FLUID POWER GROUP 424499 21-Feb-2019 MATERIALS 299.34 SEMCHUK,SANDRA 424717 27-Feb-2019 GRANT 210.00 SENKERIK FIRE PROTECTION 424718 27-Feb-2019 CONTRACT SERVICES 220.34 SERVICEMASTER CLEAN OF NIAGARA 423982 30-Jan-2019 CONTRACT SERVICES 255.38 SERVICEMASTER CLEAN OF NIAGARA 424158 06-Feb-2019 CONTRACT SERVICES 1,453.18 SERVICEMASTER CLEAN OF NIAGARA 424719 27-Feb-2019 CONTRACT SERVICES 15,538.63 SERVICEMASTER CLEAN OF NIAGARA 423982 30-Jan-2019 CONTRACT SERVICES 523.19 SERVICEMASTER CLEAN OF NIAGARA 424158 06-Feb-2019 CONTRACT SERVICES 916.43 SEVERINO,ROSE 424159 06-Feb-2019 REFUND 926.90 SEWELL'S AUTOMOTIVE SUPPLY 424325 11-Feb-2019 MATERIALS 118.58 SHANNON,MICHELLE 424160 06-Feb-2019 REFUND 850.00 SHRED IT INTERNATIONAL ULC 423983 30-Jan-2019 CONTRACT SERVICES 284.45 SILLS,DOUGLAS PJ 424720 27-Feb-2019 REFUND 750.00 SINKOWSKI,JESSICA 424162 06-Feb-2019 MATERIALS 80.07 SINKOWSKI,JESSICA 424721 27-Feb-2019 TRAVEL/MILEAGE 63.72 SLINN,MARK 424163 06-Feb-2019 MATERIALS 175.00 SLOETJES,GERIAN 424364 13-Feb-2019 REFUND 331.85 SMITH,CHARLIE 424164 06-Feb-2019 TRAINING 157.27 SOCAN 424165 06-Feb-2019 MATERIALS 509.18 SOCIETY OF PUBLIC INSURANCE ADMINISTRATORS OF ONTARIO424166 06-Feb-2019 MEMBERSHIP 250.00 SOCIETY OF PUBLIC INSURANCE ADMINISTRATORS OF ONTARIO424500 21-Feb-2019 MATERIALS 120.00 SOLIDCAD 424722 27-Feb-2019 MATERIALS 423.75 SPACESAVER SOLUTIONS INC.424723 27-Feb-2019 MATERIALS 4,077.22 SPADAFORE,LUCIANO 424168 06-Feb-2019 REFUND 750.00 SPARTAN RESCUE INC.424724 27-Feb-2019 MATERIALS 2,825.00 ST JOHN AMBULANCE 423985 30-Jan-2019 MEMBERSHIP 41,923.75 ST JOHN AMBULANCE 424501 21-Feb-2019 GRANT 41,923.75 ST JOHN AMBULANCE 424502 21-Feb-2019 GRANT 2,741.67 STAMFORD HOME HARDWARE 424326 11-Feb-2019 MATERIALS 10.16 STAPLES BUSINESS ADVANTAGE 423984 30-Jan-2019 STORES/INVENTORY 1,372.99 STAPLES BUSINESS ADVANTAGE 424327 11-Feb-2019 STORES/INVENTORY 1,375.03 STAPLES BUSINESS ADVANTAGE 424725 27-Feb-2019 STORES/INVENTORY 2,032.75 STEEL ART SIGNS GROUP 424726 27-Feb-2019 REFUND 1,250.00 STONE CENTRE INC 424727 27-Feb-2019 MATERIALS 1,695.00 STORAGE NIAGARA 423986 30-Jan-2019 MATERIALS 711.90 STORAGE NIAGARA 424728 27-Feb-2019 MATERIALS 644.10 STREAMLINE UPHOLSTERY INC 423987 30-Jan-2019 MATERIALS 552.29 STREAMLINE UPHOLSTERY INC 424328 11-Feb-2019 MATERIALS 135.60 STREAMLINE UPHOLSTERY INC 424729 27-Feb-2019 MATERIALS 983.10 SULLIVAN MAHONEY 424329 11-Feb-2019 MATERIALS 1,054.11 SULLIVAN,MARY ANN 424169 06-Feb-2019 REFUND 500.00 SUN LIFE ASSURANCE COMPANY OF CANADA 00203-0002 04-Feb-2019 REMITTANCE 462,130.61 SUN LIFE ASSURANCE COMPANY OF CANADA 00206-0010 25-Feb-2019 REMITTANCE 2,196.72 SUN LIFE ASSURANCE COMPANY OF CANADA 00201-0001 28-Jan-2019 CONTRACT SERVICES 450,264.71 SUN LIFE ASSURANCE COMPANY OF CANADA 00206-0010 25-Feb-2019 MATERIALS 291.12 SUNBELT RENTALS INC 424730 27-Feb-2019 MATERIALS 936.34 SUNCOR ENERGY PRODUCTS PARTNERSHIP 423988 30-Jan-2019 MATERIALS 54,947.76 SUNCOR ENERGY PRODUCTS PARTNERSHIP 424170 06-Feb-2019 FUEL 49,958.49 SUNCOR ENERGY PRODUCTS PARTNERSHIP 424330 11-Feb-2019 FUEL 47,248.72 SUNCOR ENERGY PRODUCTS PARTNERSHIP 424731 27-Feb-2019 FUEL 100,246.51 SUPERIOR FOOD SERVICE 424171 06-Feb-2019 MATERIALS 1,012.81 SUPERIOR LAUNDRY SERVICE LTD.423990 30-Jan-2019 MATERIALS 32.21 SUPERIOR LAUNDRY SERVICE LTD.423990 30-Jan-2019 CONTRACT SERVICES 741.33 SUPERIOR PROPANE 424732 27-Feb-2019 FUEL 2,408.27 SUPERIOR PROPANE 423989 30-Jan-2019 MATERIALS 1,338.24 SYMPOSIUM TECHNOLOGIES INC 424172 06-Feb-2019 MATERIALS 26,442.00 SYMPOSIUM TECHNOLOGIES INC 424331 11-Feb-2019 MATERIALS 16,950.00 T & T DRY CLEANERS & TAILORS 424746 27-Feb-2019 CONTRACT SERVICES 45.20 TALK WIRELESS INC 423991 30-Jan-2019 CONTRACT SERVICES 136.73 TALK WIRELESS INC 424173 06-Feb-2019 MATERIALS 5,375.18 TALK WIRELESS INC 424332 11-Feb-2019 MATERIALS 4,583.96 TALK WIRELESS INC 424733 27-Feb-2019 CONTRACT SERVICES 3,054.96 TANASI,PAUL 424734 27-Feb-2019 MATERIALS 150.00 TARTEN EQUIPMENT LIMITED 424174 06-Feb-2019 MATERIALS 788.12 TAXITAB 424735 27-Feb-2019 CONTRACT SERVICES 8,186.97 TAXITAB 423992 30-Jan-2019 CONTRACT SERVICES 33,999.60 Page 535 of 732 Page 13 of 14 CITY OF NIAGARA FALLS MUNICIPAL ACCOUNTS VENDOR NAME Cheque No.Cheque Date Purpose Amount TAYLORS WATER SERVICE 423993 30-Jan-2019 MATERIALS 300.00 TD CANADA TRUST 424736 27-Feb-2019 REFUND 1,923.09 TECVALCO LTD 424176 06-Feb-2019 MATERIALS 133.44 TEIBERT,GEORGE 424737 27-Feb-2019 MATERIALS 175.00 TENAQUIP LIMITED 424177 06-Feb-2019 STORES/INVENTORY 991.07 TENAQUIP LIMITED 424333 11-Feb-2019 MATERIALS 399.21 TENAQUIP LIMITED 424738 27-Feb-2019 MATERIALS 1,627.37 TERANET INC 424178 06-Feb-2019 REMITTANCE 10,000.00 TERAVIEW 424179 06-Feb-2019 MATERIALS 5.65 THORSTONE PROPERTIES LIMITED 424180 06-Feb-2019 REFUND 1,250.00 THOS. R. BIRNIE & SONS 424739 27-Feb-2019 REFUND 750.00 THYSSENKRUPP ELEVATOR (CANADA) LIMITED 423994 30-Jan-2019 CONTRACT SERVICES 146.90 THYSSENKRUPP ELEVATOR (CANADA) LIMITED 424181 06-Feb-2019 CONTRACT SERVICES 584.85 THYSSENKRUPP ELEVATOR (CANADA) LIMITED 424740 27-Feb-2019 CONTRACT SERVICES 1,242.21 THYSSENKRUPP ELEVATOR (CANADA) LIMITED 424365 13-Feb-2019 CONTRACT SERVICES 146.90 THYSSENKRUPP ELEVATOR (CANADA) LIMITED 424503 21-Feb-2019 CONTRACT SERVICES 213.91 TIERRA GEOMATIC SERVICES INC 423995 30-Jan-2019 CONTRACT SERVICES 954.85 TIKKY,MARIANNE 424182 06-Feb-2019 TRAVEL/MILEAGE 121.64 TIM HORTON'S STORE 1922 423996 30-Jan-2019 MATERIALS 35.01 TIMELESS KITCHEN & STONE INC 424741 27-Feb-2019 REFUND 750.00 TODD,KEN 424183 06-Feb-2019 MATERIALS 138.68 TOOLBOX 424184 06-Feb-2019 MATERIALS 143.25 TOOLBOX 424334 11-Feb-2019 MATERIALS 1,496.33 TOROMONT CAT 424185 06-Feb-2019 MATERIALS 268.31 TOROMONT CAT 424335 11-Feb-2019 MATERIALS 22,499.55 TOROMONT CAT 424742 27-Feb-2019 MATERIALS 1,870.74 TORONTO STAMP INC 424743 27-Feb-2019 MATERIALS 58.42 TOTAL LAND CARE SERVICES 424744 27-Feb-2019 CONTRACT SERVICES 62,353.40 TOTAL LAND CARE SERVICES 424744 27-Feb-2019 CONTRACT SERVICES 24,549.25 TRANSAXLE PARTS (HAMILTON) INC.423997 30-Jan-2019 STORES/INVENTORY 136.46 TRANSAXLE PARTS (HAMILTON) INC.424186 06-Feb-2019 STORES/INVENTORY 558.90 TRANSAXLE PARTS (HAMILTON) INC.424745 27-Feb-2019 STORES/INVENTORY 11,847.30 TRANSAXLE PARTS (HAMILTON) INC.423997 30-Jan-2019 STORES/INVENTORY 8,785.69 TRANSAXLE PARTS (HAMILTON) INC.424366 13-Feb-2019 STORES/INVENTORY 276.85 TRANSAXLE PARTS (HAMILTON) INC.424504 21-Feb-2019 STORES/INVENTORY 10,209.18 TRANSAXLE PARTS (HAMILTON) INC.424745 27-Feb-2019 STORES/INVENTORY 1,570.70 TRANSFORM VAN & TRUCK 424187 06-Feb-2019 MATERIALS 1,519.85 TRANSPORTATION SAFETY TRAINING 424505 21-Feb-2019 MATERIALS 1,146.95 TUREAC,NATALIA& TUREAC, ANDREI 424188 06-Feb-2019 REFUND 1,000.00 TWARDAWSKY,NICK 424189 06-Feb-2019 TRAVEL/MILEAGE 79.92 ULINE CANADA CORPORATION 424336 11-Feb-2019 MATERIALS 411.43 UNITED WAY 424506 21-Feb-2019 PAYROLL REMITTANCE 931.00 UNIVERSITY OF TORONTO PRESS INC 424337 11-Feb-2019 MATERIALS 440.87 UPPER CANADA CONSULTANTS 424191 06-Feb-2019 MATERIALS 13,753.00 UPPER CANADA CONSULTANTS 424338 11-Feb-2019 MATERIALS 6,450.32 URGE TO PURGE 423998 30-Jan-2019 CONTRACT SERVICES 107.35 URGE TO PURGE 424192 06-Feb-2019 CONTRACT SERVICES 1,429.45 URGE TO PURGE 424747 27-Feb-2019 CONTRACT SERVICES 1,983.15 UTC FIRE & SECURITY CANADA 423999 30-Jan-2019 MATERIALS 711.90 V GIBBONS CONTRACTING LTD 424195 06-Feb-2019 CONTRACT SERVICES 5,650.00 VALLEN CANADA INC 424748 27-Feb-2019 MATERIALS 379.24 VALUE MUFFLER & BRAKE CENTRE 424193 06-Feb-2019 MATERIALS 851.85 VAN DER WEYDEN,PAULA ADELINA 424750 27-Feb-2019 REFUND 750.00 VAN HOUTTE COFFEE SERVICES INC 424194 06-Feb-2019 MATERIALS 139.10 VAN HOUTTE COFFEE SERVICES INC 424749 27-Feb-2019 MATERIALS 158.88 VICTOR TARNOV ARCHITECT 424751 27-Feb-2019 REFUND 500.00 VIKING CIVES LTD 424196 06-Feb-2019 MATERIALS 6,852.61 VIKING CIVES LTD 424339 11-Feb-2019 MATERIALS 1,445.99 VIKING CIVES LTD 424000 30-Jan-2019 MATERIALS 10,873.14 VIKING CIVES LTD 424196 06-Feb-2019 MATERIALS 13,274.75 VOITH TURBO 424341 11-Feb-2019 STORES/INVENTORY 2,308.52 VU,HANH 424367 13-Feb-2019 MATERIALS 147.96 WAJAX POWER SYSTEMS 424001 30-Jan-2019 MATERIALS 837.93 WALKER AGGREGATES INC 424197 06-Feb-2019 MATERIALS 815.51 WALKER AGGREGATES INC 424342 11-Feb-2019 MATERIALS 1,652.22 WALKER AGGREGATES INC 424752 27-Feb-2019 REFUND 1,024.54 WALKER AGGREGATES INC 424197 06-Feb-2019 MATERIALS 3,711.40 WASTE MANAGEMENT OF CANADA CORPORATION 424753 27-Feb-2019 MATERIALS 288.04 WEESTREEM 424198 06-Feb-2019 CONTRACT SERVICES 508.50 WEESTREEM 424198 06-Feb-2019 CONTRACT SERVICES 678.00 WEINMANN LIMITED 424343 11-Feb-2019 MATERIALS 11,762.35 WEINMANN LIMITED 424507 21-Feb-2019 CONTRACT SERVICES 7,079.14 WELDDARE METAL WORKS LTD 424199 06-Feb-2019 MATERIALS 5,299.70 WESCO DISTRIBUTION CANADA INC 424754 27-Feb-2019 MATERIALS 196.62 Page 536 of 732 Page 14 of 14 CITY OF NIAGARA FALLS MUNICIPAL ACCOUNTS VENDOR NAME Cheque No.Cheque Date Purpose Amount WESTERN NEW YORK STRESS REDUCTION PROGRAM INC US DRAFT 11-Feb-2019 MATERIALS 80.00 WILLOUGHBY VOLUNTEER FIRE DEPARTMENT 424368 13-Feb-2019 LEASES AND RENTS 7,414.21 WILSON,TOM 424201 06-Feb-2019 MATERIALS 45.00 WINMAR 424202 06-Feb-2019 REFUND 2,500.00 WINTER FESTIVAL OF LIGHTS 424369 21-Feb-2019 REMITTANCE 100,000.00 WINTER FESTIVAL OF LIGHTS 424003 30-Jan-2019 MATERIALS 9,040.00 WOMEN'S PLACE OF SOUTH NIAGARA INC 424345 11-Feb-2019 REMITTANCE 5,000.00 WOMEN'S PLACE OF SOUTH NIAGARA INC 424508 21-Feb-2019 GRANT 1,612.50 WOOD ENVIRONMENT & INFRASTRUCTURE SOLUTIONS 424203 06-Feb-2019 MATERIALS 1,290.46 WORK AUTHORITY 424346 11-Feb-2019 MATERIALS 1,046.89 WORK AUTHORITY 424755 27-Feb-2019 MATERIALS 300.00 WORK AUTHORITY 424004 30-Jan-2019 MATERIALS 150.00 WORK EQUIPMENT LTD 424204 06-Feb-2019 MATERIALS 109.82 WORK EQUIPMENT LTD 424347 11-Feb-2019 MATERIALS 1,417.52 WREN,DORA 424348 11-Feb-2019 MATERIALS 75.00 WSIB 424005 30-Jan-2019 REMITTANCE 3,652.75 WSIB 424006 30-Jan-2019 REMITTANCE 590.67 WSIB 424010 31-Jan-2019 REMITTANCE 96,760.08 WSIB 424205 06-Feb-2019 REMITTANCE 3,049.61 WSIB 424756 27-Feb-2019 REMITTANCE 96,170.51 WSIB 424757 27-Feb-2019 REMITTANCE 596.39 WSP CANADA GROUP LIMITED 424206 06-Feb-2019 MATERIALS 453.13 XCG CONSULTING LIMITED 424349 11-Feb-2019 MATERIALS 1,743.26 XPLORNET COMMUNICATIONS INC 424758 27-Feb-2019 SERVICES 96.04 YELLOW PAGES 424007 30-Jan-2019 ADVERTISING 530.49 YMCA OF NIAGARA 424350 11-Feb-2019 MATERIALS 5,403.67 YMCA OF NIAGARA 424759 27-Feb-2019 MATERIALS 8,361.38 YMCA OF NIAGARA 424759 27-Feb-2019 CONTRACT SERVICES 6,429.19 YWCA 424509 21-Feb-2019 GRANT 4,277.75 ZABOR,RICK 424760 27-Feb-2019 REFUND 750.00 ZAMBONI COMPANY LTD 424008 30-Jan-2019 MATERIALS 90.81 ZAMBONI COMPANY LTD 424208 06-Feb-2019 MATERIALS 84.04 ZAMBONI COMPANY LTD 424351 11-Feb-2019 MATERIALS 3,807.99 ZAMBONI COMPANY LTD 424761 27-Feb-2019 MATERIALS 1,266.73 ZAMBONI COMPANY LTD 424008 30-Jan-2019 MATERIALS 5,638.70 ZAP HOSPITALITY MANAGEMENT LTD 424009 30-Jan-2019 MATERIALS 96.05 ZAP HOSPITALITY MANAGEMENT LTD 424209 06-Feb-2019 MATERIALS 136.73 ZAP HOSPITALITY MANAGEMENT LTD 424352 11-Feb-2019 MATERIALS 315.27 Total 14,395,738.78 Page 537 of 732 F-2019-11 March 19, 2019 REPORT TO: Mayor James M. Diodati and Members of Municipal Council SUBMITTED BY: Finance SUBJECT: F-2019-11 2018 Sleep Cheap Event and WonderFalls Pass RECOMMENDATION For the information of council. EXECUTIVE SUMMARY The 2018 Sleep Cheap event raised $142,962 (2017 - $140,373). Overall, since its inception in 2004, the event has raised $2,017,004. On the recommendation of the committee, grants were issued to the selected recipients outlined in the attachment. The 2018 Sleep Cheap event was once again enhanced by the sale of the WonderFalls Pass. This pass provides Niagara residents with an opportunity for discounted prices to some of Niagara Falls non accommodation tourist attractions. The 2018 WonderFalls pass sales totalled $14,710 (2017 - $30,420). Staff recommends this amount to be transferred to a special purpose reserve to be used to improve parks and playgrounds in Niagara Falls. Overall, since its inception in 2015, the WonderFalls pass has raised $84,460. BACKGROUND Sleep Cheap is a fundraising event held annually in the City. The Sleep Cheap event is coordinated by the City in co-operation with members of the City’s tourism industry. The grant recipients are required to submit applications for funding. These applications are reviewed and recipients are selected by the organizing committee. All groups seeking grants must apply to the committee annually. The WonderFalls pass is an initiative developed and recommended by Niagara Falls City Councillor Victor Pietrangelo with the goal of raising funds to not only improve the parks and playgrounds in Niagara Falls, but to make them more accessible. The pass provides Niagara Region residents participating in Sleep Cheap the opportunity to visit some of Niagara Falls non accommodation tourist attractions at a significantly reduced rate. The program runs for the same period as the Sleep Cheap event. Page 538 of 732 2 F-2019-11 March 19, 2019 FINANCIAL/STAFFING/LEGAL IMPLICATIONS The various tourism operators contribute all of the funds raised during the Sleep Cheap event. Each of the contributing tourism operators receive a receipt for the funds collected and contributed to the City. A committee made up of a Councillor, City staff and tourism operators coordinate the event, collect the funds and determine the recipients for the monies raised. Attached is the committee’s recommended list of recipients with the designated amounts. Please note there was a calculation error on the Niagara Community Foundation contribution reported in F-2018-08 on March 27, 2018 for the distribution of the 2017 Sleep Cheap Funds. The amount donated to Niagara Community Foundation was $43,716.01 and not the $44,754.50 that was reported to Council (difference of $858.49). The various tourism operators and City of Niagara Falls locations contribute all the funds raised during the Sleep Cheap event for the WonderFalls Pass sales. Staff recommends that these funds be allocated annually to a special purpose reserve designated for improvement of parks and playgrounds in Niagara Falls. LIST OF ATTACHMENTS Distribution of funds. Recommended by: Tiffany Clark, Acting Director of Finance Respectfully submitted: Ken Todd, Chief Administrative Officer A. Felicetti Page 539 of 732 3 F-2019-11 March 19, 2019 Sleep Cheap 2018 - Distribution of Funds Charity Amount Granted Book donation to all graduating High School students in NF – June 2018 (from 2017 Sleep Cheap funds set aside) $11,780.64 Bethlehem Housing and Support Services $1,200.00 Big Brothers & Big Sisters of Niagara Falls $1,550.00 Boys & Girls Club of Niagara $6,000.00 Dreams to Memories Foundation $7,000.00 Food For Kids $5,000.00 For the Needy – Not the Greedy $6,000.00 Habitat for Humanity $4,000.00 Hotel Dieu Shaver Foundation $4,650.00 Kidsport $5,307.50 Kristen French Child Advocacy $4,000.00 Niagara Community Foundation $13,970.00 Niagara Falls Community Outreach $22,195.00 Niagara Health System $4,000.00 Niagara Humane Society $825.79 Niagara Nutrition Partners $5,000.00 Niagara Victim Crisis Support Service $4,000.00 Pathstone Foundation $6,557.50 Regional Municipality of Niagara (Health Bus) $681.25 St John Ambulance $6,000.00 Total Contributions to Charity $119,717.68 CSPR Niagara South Hospital $35,024.95 Grand Total $154,742.63 Page 540 of 732 F-2019-12 March 19, 2019 REPORT TO: Mayor James M. Diodati and Members of Municipal Council SUBMITTED BY: Finance SUBJECT: F-2019-12 Monthly Tax Receivables Report – February RECOMMENDATION That Council receive the Monthly Tax Receivables report for information purposes. EXECUTIVE SUMMARY This report is prepared monthly to provide Council with an update on the City’s property tax receivables. Outstanding taxes as of February 28, 2019 were $17.4 million compared to $15.5 million in 2018. During February, tax receivables as a percentage of taxes billed increased slightly from 17.3% in 2018 to 18.8% in 2019. The City’s finance staff has begun the collection process for properties that are subject to registration for 2019. There are currently fourteen properties scheduled for tax sale in the next two years. BACKGROUND This report is being provided as part of the monthly financial reporting to Council by staff. ANALYSIS/RATIONALE Tax collection for 2019 lags slightly behind the collection history for 2018. Table 1 shows that taxes outstanding at February 28, 2019 are $17.4 million. This represents an increase from $15.5 million in arrears for the same period in 2018. Finance staff continues to actively pursue property owners in arrears. Table 2 provides the breakdown of outstanding taxes by assessment class. The majority of outstanding taxes are for the residential and commercial property class. The chart shows the taxes owing from the residential and commercial property class has increased slightly from a year ago. Finance staff takes specific collection actions for properties that are subject to registration. At January 1, 2019, 293 properties were subject to registration. Table 3 summarizes the progress of these actions after two months of activity. This table shows 45.4% of the tax accounts or 133 properties have been paid in full or the owners have made suitable payment arrangements. During February, four accounts were paid in full. In addition, the number of accounts with suitable payment arrangements including paid in full increased from 33.8% (January) to 45.4% (February). Page 541 of 732 2 F-2019-12 March 19, 2019 Finance staff continues to make every effort to have accounts paid in order to avoid the registration process and the associated costs related to that process. Table 4 identifies the properties and associated tax arrears scheduled for tax sales in the future. During the month of February, one registered property was redeemed and two properties were registered. The outstanding taxes for registered properties represents 0.4% of the total taxes to be collected. FINANCIAL/STAFFING/LEGAL IMPLICATIONS Tax arrears as a percentage of taxes billed in a year is a performance measure that stakeholders utilize to analyse an organization’s financial strengths. Niagara Falls, due to its high reliance on commercial assessment, is traditionally higher compared to municipalities of similar size. The percentage of taxes outstanding to taxes billed as at February 28, 2019 is 18.8% which is a slight increase of the 2018 value of 17.3%. The municipality has a record of full collection and earns significant penalty revenues to offset the higher measure. LIST OF ATTACHMENTS Table 1 Taxes Receivable at February 28, 2019 Table 2 Taxes Receivable by Property Class at February 28, 2019 Table 3 Number of Properties Subject to Registration Table 4 Scheduled Tax Sales Dates for Registered Properties Recommended by: Tiffany Clark, Acting Director of Finance Respectfully submitted: Ken Todd, Chief Administrative Officer A. Ferguson Page 542 of 732 TABLE 1 Taxes Receivable at February 28, 2019 2019 2018 Outstanding Taxes @ January 31, 2019 14,322,766$ 12,086,877$ Taxes Billed and due February 28, 2019 46,170,345$ 44,715,763$ Penalty Charged in February 197,938$ 174,285$ Taxes Collected during February 43,334,548$ 41,504,547$ Outstanding Taxes @ February 28, 2019 17,356,500$ 15,472,378$ Taxes Billed and due April 30, 2019 46,170,345$ 44,715,763$ Total Taxes to be Collected 63,526,845$ 60,188,141$ TABLE 2 Taxes Receivable by Property Class at February 28, 2019 2019 % of Class 2018 % of Class Taxes Owing Taxes Owing Residential 33,781,451$ 53.18%31,786,679$ 52.81% Multi-Residential 1,832,493$ 2.88%2,007,553$ 3.34% Commercial 25,933,271$ 40.82%24,529,621$ 40.75% Industrial 1,872,138$ 2.95%1,741,624$ 2.89% Farmlands 107,491$ 0.17%122,664$ 0.20% Total Receivables 63,526,844$ 100.00%60,188,141$ 100.00% Page 543 of 732 TABLE 3 Number of Properties Subject to % Registration as at February 28, 2019 Initial Amount (January 1, 2019)293 Paid in Full 26 8.9% Payment Arrangements 107 36.5% Ongoing Collection 160 54.6% Action Registered 0 0.0% 293 100.0% TABLE 4 May 2019 3 33,830$ November 2019 2 60,922$ May 2020 9 152,994$ Totals 14 247,746$ Scheduled Tax Sales Dates for Registered Properties Number of Properties Taxes Outstanding Amount Page 544 of 732 CD-2019-02 March 19, 2019 REPORT TO: Mayor James M. Diodati and Members of Municipal Council SUBMITTED BY: City Clerk SUBJECT: CD-2019-02 Fee Waiver Application Royal Canadian Legion Provincial Convention Parade RECOMMENDATION That Council approve the Fee Waiver Application of the Royal Canadian Legion – Provincial Convention Parade in the amount of $980.00 for the road closure labour and materials costs. EXECUTIVE SUMMARY Niagara Falls City Council adopted the Council Discretionary Spending report on February 12, 2019. This included the Fee Waiver Policy that accompanied the report. Previously, the process for waiving fees was that a user group would send through communication to the Clerk’s office to be placed on the agenda for the consideration of Council. In same cases, very little information was known about a particular event, including the actual dollar figure that Council was being asked to consider waiving. The City of Niagara Falls is committed to supporting volunteer, community-based organizations in order to maintain a quality of life for its residents. This policy aims to protect the City’s assets, interests, goals, facilities, programs and services while also ensuring that festivals and events grow and prosper, positively impacting the quality of life of Niagara Falls residents. The financial scope of this policy is limited to the Council approved budgetary amount for the corresponding year. The City of Niagara Falls will waive fees to eligible applicants to help offset the fee(s) that would have been charged by the City related to the delivery or presentation of a festival or event. Examples of City fees that can be waived include, but are not limited to: Park permit fees Rental of City Property Road Closure Fees Staffing costs outside normal operations Page 545 of 732 2 CD-2019-02 March 19, 2019 Eligible groups must be not-for-profit organizations which demonstrate a degree of community support and representation including, but not limited to: Registered charities Arts and culture organizations Athletic and social clubs Service clubs Neighbourhood groups and organizations, School associations BACKGROUND A review of the attached completed Fee Waiver Application from the Royal Canadian Legion shows that the request is for a Road Closure, which would entail the waiving of labour and material costs estimated by Transportation Services staff to be in the amount of $980.00. A review of the application depicts that the organization is a not-for-profit incorporated group, which is in keeping with the intent of the policy. The Event Description details the following: The Parade will acknowledge and pay respect to the contributio ns of Canada’s Veterans and members of the Royal Canadian Legion. The Parade will promote civic and national pride. Without the fee waiver, the parade will not occur In-kind donations from Niagara Parks Commission and Niagara Regional Police Services are being sought. The hosting of the parade is in close proximity to public services and transit. FINANCIAL IMPLICATIONS/BUDGET IMPACT If approved, the $980.00 fee waiver would be withdrawn from the $40,000.00 set aside in the 2019 operating budget. LIST OF ATTACHMENTS Page 546 of 732 3 CD-2019-02 March 19, 2019 Appendix 1 – Fee Waiver Application Form (completed) Recommended by: Bill Matson, Acting City Clerk Respectfully submitted: Ken Todd, Chief Administrative Officer Page 547 of 732 _umm<<m_<mq>nv=om:o:mo_.3 Zmummmm?..3.FkGu 22.52m,a...nmo<m_omzgmz_.mm_o:_u8<3n_m_00:52.0:_um:mo_m oam_..§_o=23.9_»o<m_omzmamsrage:ma?a:A3 oémz?mmos>...E..mmm"mmowWUEJDm?. 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PEmmmm83283m.23383%..oc_E_.m_.mno:o3.oman.m:<=o:3m:nm_macmo?3m»3m32.2oq4 m<m:"<<=__..m<mo::605man.3qmmamim.V 3030.8230mag:m:o:m_3%. 3%.4.3A Page 549 of 732 mmm<<m_<m?>n_o=om:o:mozs m.<<Em?<5:Em.333o:Emm<m2cm2Em..mm.m:2<<m_<m% _um$am<5::2ooocw P>«mko:mmm::PE:&:m:9:m:<oEm«mocqommw¢n§%ma5m.mqmsa.mmozmoqmzumvL _=-§aqosmmozm.403Z_mmm$UmqxmOo33_wmmo:magZ_m©m:mmmm_o:m__uo__ommm2_om m.<<Em..qmmgmm,2...<0:Em<mEEmom8mzmcamEm:<9:m<m3EmmnommmE_m8m__ammamamcmmamam <sEa.$g_..a% IomzzoEmvmwmqmEmvcd=o<m:cmEo_ommc3x.3:<3ccvzomm2_ommmag.:m:m:. Emmmm253:o:m83Q.mmo:2Em..o__o<<Eoaoocamam. _<_m:am»oUon:=..m:»m >%.a._8.832.m:o<<En~m<m::mmman.mxvmzazc?mm Uoocamim«m_m::m8Q2«mam._um:.:=EmEu=omc_mV”.Um?mm.Esmmman_oom:o:2m<m2.>=92«mmmmmmoowm?ma<<_EEmm<m2 Oosmzsmmos_m.nm?:03o:m:»<2m6u=omu_mvn.moamumo.m_m<m:nm<<:m.m_u<muoaos2m:2Emuaoommammamwmimqosmnma8o:m3<.m ooamzzmzoz_m:m133Em»3&2Bcmnmooo3um:<Emm%__§a= 31:63».cmm0:.U _u_mmmm=mHEmnow»9.m__«mmEmzmqwEmcmm?maozvmmmN mamaQowcwm_mcoc_.mag3m.nm:m_mcoma >3833 no3u_mnma3:_<_m::m<<wgmmmcA1. m?zm?cnmu so.5Eben»Q»OCZvmmmwo?a Page 550 of 732 _nmm<<m_<m_.>_o_m__om:o:_uo_.3 2mu,m..i,w.m:=m U...R_...3> O:_$:m=onman23...3mmS:o:2orEmmuo<m-3m:mo:maoamaummoz.Em8&23m:3m.:..o::mzo:c_<m: 33mmngomzos3..<<mm<_:m9.Q2ammmaqcm.oozmo?mamoo3n_m..m3m<m2«mmumo». .\MmQmamooaaoa.Umnca.massoo33m:am:03:_umU.Mm:© m...mE..m2mm:.»o_.ma:_...m_.mo:225m2....1%Umnm mE:mE..mo."womann_..m=.=~m_2.mmm=nm:<mzmammam._.:_mUmnm _umqmo:m._:3::m:o:_mmammzma33m_.s::.n€m_mammqoaoq_:3_.3m:o:25uqonmomoz9..u:<mn<>0” =sm__u_u>...moo=m9ma:32SmmS:o3<9.3m_s::.o€m_>0».83.mmmBm:ama_ma5moooamaomE2: _<__u:u_u>..umBo:m_.:3:.:m:o:oo=mo»maozEamuv=om=o:32:2:.cmcmma8mmm._m~3mqmsasoammEmzmam man<3:cmSmqmm<m=mEm8EmBmacmqm20.2Oocanzmagmama.mancmmaEama3_:_m_..$a<mucqvommm. _:3«3m:o:oo__moHma39.cmmagma8o=mo_omSm5moooamzom5::5m_2o<a§m2_<=u_3u>.._.:m92 «mmm2mm:..m538<32m__3032.0:ooammama5m:_o3_mm.o:m. ocmmzozmqmmmainEmoo__m2_o:.cmmmaga_mo_omEm23mumao:m__:..o_§m:o:3m<umn?monma8EmO5 Qmzrm____<_mao:.mac3m..mo:©am,n_m..m?m__m.om m<oo3u_m::mEmmnvzomzoz33..<0:oosmma33moo__mo:o_._mzan:mo_omEm3<9:_um«mo:m_.2.o_,3m:o:. man.8:m:mm33m92Qzamma_nm__m.mm3338mco<m. vmmm59.A Page 551 of 732 1 Bill Matson Subject:RE: Invitation Autism Ontario - Niagara Region Raise the Flag From: Bill Matson <billmatson@niagarafalls.ca> Sent: Friday, February 22, 2019 10:27:51 AM To: 'Maria Hiebert'; Sarah Conidi; Cathy Crabbe Cc: chaptermgr.niagara@autismontario.com; Fund Raiser Subject: RE: Invitation Autism Ontario - Niagara Region Raise the Flag Maria, I will add your request to the March 19th Council agenda. Bill Matson | Acting City Clerk / Manager of Clerks Services | Clerks | City of Niagara Falls 4310 Queen Street | Niagara Falls, ON L2E 6X5 | (905) 356-7521 ext 4342 | Fax 905-356-9083 | billmatson@niagarafalls.ca From: Maria Hiebert <mariaebutcher@hotmail.com> Sent: Friday, February 22, 2019 9:44 AM To: Bill Matson <billmatson@niagarafalls.ca>; Sarah Conidi <sconidi@niagarafalls.ca>; Cathy Crabbe <ccrabbe@niagarafalls.ca> Cc: chaptermgr.niagara@autismontario.com; Fund Raiser <fundraiser.niagara@autismontario.com> Subject: Re: Invitation Autism Ontario - Niagara Region Raise the Flag Good morning Cathy I am emailing you to verify if you are still the point of contact for a request for Flag Raising for World Autism Awareness Day? There have been a few changes across the Region since the last election and wanted to get my list up to date. With the success of last year's volunteer and parent run campaign we have decided that for this year, our local Niagara Region Raise the Flag awareness campaign again will be parent and volunteer led. Many of our Welland families appreciate the Niagara Falls Council's continued support and look forward for the City of Niagara Fall's participation this year on April 2nd. Many kind regards, Maria Hiebert President, Chapter Leadership Council Autism Ontario - Niagara Region Chapter Get Outlook for Android Page 552 of 732 2_>D%..—~>min:MAu.~L.C—w 0.1:“>:mw.u:r.m5us;CUnE::m5_x:.E7Z::2.x>.zmmm,J.:w£E..m7.0.,5._.OWO7.._,O.»_>.o.z.:_w. _H®U_.Cm_.<aw.Qmo:20::932.23%;me?0:51:SoTEG03&m-S5 9.2O_mE zmmmmqm_um__m9.2Im__ 33Ocmmsma z_mmm:m_um__m.0:.Km88. Ummqm.__.. .2.mz_mnmBm:_EmOEE?mncmm?mm2.2c8o_m3m.:o:Qmo_m_E@.E:ma$2.32»__:m..=m:o:m_ ><<m..m:mmm_um<_.. ._.Em_mmn_m7n.:__u9.m3EmaE..mEm:o:m__m3Eo_E_Em:.E:mm.mm_mo:o:o_.mamm_u-Um<.Emam< E3%.sEm:>_=mQ..o3mm_m:QmQo:Emammo:Ezo::m:Q<8cmmEEmE<mm.o:2:oEm3 Tmsom.<<:__mm:qEm~m_:.,mEm:o:m_om:mE_<:o:o_,mEm<m_o«magoocqmmm9.m<m2o:m<<Eomm_.<mQ o:0.92.3m:<E_m.8:om<m:..mEmcumso:mmEm_mn_m<“mag._::mmm_mo32%mmmnmazm.mumo_m_ 3mm:EmEaocw:m.HmE:<.OS._3vm2m_Oo::o___Emo:mEm_mo<mEEucon?2EmmE«Em~m:mHmE:<. Emm3:38o:._czm9$3. ._.EmmEEm_mmmwmm?_n«m.HmEm_Oamn<<.Em:m<m:mwmm?mnoEm1..mc_m_u8m«m3..Emm3Ema Iomc:m_m_sE_oEEmmmmEmn_EmE_mo_n_.._.Em<<o:o__mQqmm?mm?_uE__m:.E8_u<__.._.Emm:Emo6m_.._Nm:o: 22.8mmmE:oamqE33mag..o::n__amoc_ESu?ozFa.<<m<.8Enema25.3:2EEnm.._.Em o6m:_Nm.._o:Emm_u3<m:Em:2EmmEmnoémq8m,c_.<_<mmagEmmuE...8=o:_._m:m:n_©_.O<<. >39:mmo:__Q«m:mamEm?maE85:9.:Em._,um:Em:_m<<_E?msmnonmzos.8Emm_.=EmIomc:m_E mam_u>.owEm_<_o:.=mm_mEEmIomv:m_. m:Em«mIomn:m_mmam<<m__.3053Ezo_E>3m:om31Emc:m:o3m:m_<<oEEm<go..:.m~mmam o::m2_<BmEEm_._omc=m_m_E8:mEo:..zo..E>3m:om.mnmo_m__NEoEo_EoUmma_omag3:3 .:mmE.m2.03:95:mamm__nE_m..o_.om_.mmag«mom_<mm__mm_.<.ommEm..m3._<-om:.Hm_.mgm:<__.o:3m3. <mmma_mmm9.Emumamim.mE_:<8cm<. ._.:mOmsmamz_._omc:m__m_oomHmqE_<_o:.:mm_nEmwm_mm_moozmE_<_mx_ooman.no305E_.o:©Eo£Em cm>. <9:oosmamamzoz8E_mamncmm?<<o:_acmmE:mo_m.nmamsa<<m_oox..o2<m_d.8Emm=Emm.nm<oEmc_m ?mmnosmm. mEom« _um<E®=__mm z_mom=mm:Em9:6 00_<_m<oqQoam: <<€<<.BmmSmE3:mo_:E.ooBA83amazeEmmammrlsmnomoobm Page 553 of 732 RICONTARIO Community Services Re Legislative Services February 26,2019 Sent via email: premier@ontario.ca The Honourable Doug Ford, Premier of Ontario Room 281, Legislative Building, Queen's Park Premier's Office Toronto,ON M7A 1A1 Honourable and Dear Sir Participation of Local Municipalities in the Financial Administration and Governance of Conservation Authorities and Endorsement and Support The Municipal Council of the Town of Fort Erie at its meeting of February 25,2019 passed the following resolution: Whereas Niagara Regional Council is accountable to the taxpayers of The Regional Municipality of Niagara, which includes taxpayers in the Town of Fort Erie, and Whereas an investigation by the Auditor General of Ontario identified several areas of concern at the Niagara Peninsula Conservation Authority, including $3.8 million in purchases between 2013 and 2017 that did not adhere to its own policies for the competitive acquisition of goods and services, and Whereas the 2018 and 2019 Niagara Peninsula Conservation Authority budgets presented to Niagara Regional Council did not provide a full accounting of all spending to the satisfaction of Regional Council, and Whereas Niagara Regional Council lacks the authority to approve, reject or otherwise modify a budget presented by the Niagara Peninsula Conservation Authority, despite Council's accountability to the taxpayers of the Region, and Whereas voters in The Regional Municipality of Niagara, including the Town of Fort Erie, sent a strong message on October 22,2018 for the need for honesty, integrity, accountability and transparency in the way governance in the Region and at the Niagara Peninsula Conservation Authority is conducted; Now therefore be it resolved, That: The Town of Fort Erie hereby requests that the Niagara Peninsula Conservation Authority provide a full and transparent accounting of all spending in its 2018 and 2019 Our Focus: Your Future .t2 Page 554 of 732 The Honourable Doug Ford, Premier of Ontario Page two operating and capital budgets to Niagara Regional Council, and continue to do so for each subsequent year, and further That: The Town of Fort Erie requests the Provincial Government to amend the Conseruation Authorities Acf to provide responsible municipalities within the watershed of a Conservation Authority greater oversight over Conservation Authority budgets including, but not necessarily limited to, the ability to approve, reject or modify a budget presented by a Conservation Authority in any given year and the ability to withhold funding should a Conservation Authority fail to provide a full and transparent accounting of its revenues and expenditures as reasonably requested from time to time, and further That: This resolution be sent to the Premier, the Minister of Natural Resources, the Members of Provincial Parliament for the Niagara ridings, the Chair and Clerk of The Regional Municipality of Niagara, the Chair and Secretary of the Niagara Peninsula Conservation Authority, and further That: This resolution be sent to The Regional Municipality of Niagara, the Local Area Municipalities in Niagara, the City of Hamilton, and Haldimand County, for their endorsement and support. This resolution is also being sent to The Regional Municipality of Niagara, the Local Area Municipalities in Niagara, the City of Hamilton, and Haldimand County, for their endorsement and support. Thank you for your attention to this matter Yours very truly, O*/sM Carol Schofield, Manager, Leg islative Services/Clerk cschofi eld@forterie.ca CS:dlk cc: The Honourable John Yakabouski, Minister of Natural Resources and Forestry Sent via email: ioh n.v aka b u skico@ pc. ol a. orq Wayne Gates, MPP-Niagara Falls, Legislative Assembly of Ontario Sent via email: wqates-co@ndp.on.ca Sam Oosterhoff, MPP-Niagara West-Glanbrook, Legislative Assembly of Ontario Sent via email: sam.oosterhoff@pc.ola.orq Jennifer Stevens, MPP-SI. Catharines Sent via email: JStevens-CO@ndp.on.ca Jeff Burch, MPP-Niagara Centre Sent via email: JBurch-QP@ndp.on.ca Jim Bradley, Regional Chair Senf via email: iim.bradlev@.niaqarareqion.ca Ann-Marie Norio, Regional Clerk, Niagara Region Sent via email: ann-marie.noio@niagarareeion.ca Dave Bylsma, Niagara Peninsula Conversation Authority Chair Senf via email: dbvlsma@westlincoln.caldbylsma@npca.ca David Barrick, Niagara Peninsula Conservation Authority, lnterim CAO/Secretary Treasurer Sent via emarT: dbarrick@npca.ca Rose Caterini, City Clerk, City of Hamilton Sent via email: clerk@hamilton.ca Evelyn Eichenbaum, Clerk, Haldimand County Sent via email: eeichenbaum@haldimandcountv.on.ca Niagara Local Area Municipalities Sent via email Page 555 of 732 ON Rlf;Community Services Legislative Services February 12,2019 File#120203 Sent via Email: catherine.habermebl@niagararegion.ca Catherine Habermebl, Director of Waste Management Waste Management, Public Works Niagara Region 1815 Sir lssac Brock Way, P.O. Box 1042 Thorold, ON L2V 4T7 Dear Ms. Habermebl Re: Request Region to Gonsider an ln-House Waste Collection Service Please be advised the Municipal Council of the Town of Fort Erie at its meeting of February 11, 2019 passed the following resolution: Whereas The Regional Municipality of Niagara (the "Region") is looking to reduce costs by going to a bi-weekly service; and Whereas the Region currently contracts out Waste Management Services to the private sector; and Whereas the Region continues to encounter problems with the delivery of services from the private sector both currently and in the past; and Whereas it would benefit the Region for Regional staff to bring a report fonruard to Regional Councillors of the benefits and cost savings, if any, associated with bringing in the Waste Management Program in-house prior to establishing an RFP to be released for contractual services; Now therefore be it resolved, That: The Town of Fort Erie hereby requests The Regional Municipality of Niagara to prepare a report for Regional Council that speaks to the benefits and cost savings, if any, associated with bringing the Waste Management Contracts in-house; and further Our focus: Your Future Mailing Address: The Corporation of the Town of Fort Erie 1 Municipal Centre Drive, Fort Erie ON L2A 256 Office Hours 8:30 a.m. to 5:00 p.m. Phone: (905) 871-1600 FAX: (905) 871-4022 'i.r Web-site: www.forterie.ca Page 556 of 732 Catherine Habermebl, Director of Waste Management Page two That: This resolution be sent to all Local Municipalities within The Regional Municipality of Niagara, and the CAO, Clerk, Chair and Councillors of The Regional Municipality of Niagara. Trusting this information will be of assistance to you Yours very truly, Carol Schofield, Manager, Legislative Services/Clerk cschofi eld@forterie.ca CS:dlk cc:Niagara Local Area Municipalities Sent via email R. Tripp, Acting CAO, Niagara Region Sent via email: ron.tipp@niasararc Ann-Marie Norio, Regional Clerk, Niagara Region Sent via email: ann-maie.noio@niaqarare,oion.ca Jim Bradley, Regional Chair Senf via email: iim.bradlev@niagarareqion.ca Regional Councillors Sent via email Page 557 of 732 *-¿ I THE CORPORATION OF THE TOWN OF SAUGEEN SHORES MOVED BY RESOLUTION NO: t" -2Ó \ I SECONDED BY:DATE: February 11. 2019 Whereas The Town of Saugeen Shores believes that building modern infrastructure is important, and that good quality infrastructure supports job creation and helps attract businesses and residents to our community and communities across the Province of Ontario; and Whereas Recreation lnfrastructure is one of the most important core investments that can be made into the prosperity, health, and security of urban and rural communities; and Whereas the need for infrastructure renewal projects far exceeds the capital available in municipalities for investment in Recreation lnfrastructure; and Whereas Recreation lnfrastructure is often put to the bottom of the list, as other infrastructure takes priority; in fact, there has not been a meaningful Recreation lnfrastructure program since 2008; and Whereas the Province of Ontario places long term borrowing restrictions on Municipalities; and Whereas Saugeen Shores does not have the borrowing capacity to fund these large scale projects; and Whereas some Municipalities do have the capacity to fundraise and borrow to 1/3 of project costs but rely on other levels of Government for remaining partnership funding; and Whereas, while the Town of Saugeen Shores welcomes the inclusion of Recreation lnfrastructure funds through the Gas Tax Fund, it is apparent that Gas Tax Funds alone are not sufficient to support large scale Recreation lnfrastructure projects; and Page 1 of 3 Page 558 of 732 Whereas the Town of Saugeen Shores agrees with both Parks and Recreation Ontario and with the Association of Municipalities of Ontario that the infrastructure gap will continue to grow, especially once all of the municipal asset plans are completed; and Whereas both the Federal and Provincial Government could leave a positive and lasting impact on rural communities by helping municipalities to renovate or build new Recreation Facilities, and in the process create cost savings to our health system. After all, health is a Provincial expense, and as citizens live healthier lifestyles and maintain healthy bodies, this leads to less frequent visits to doctors' offices, hospital emergency departments and rehabilitation centres, and consequently less costs towards medical costs; and Whereas in 2016 the Federation of Canadian Municipalities study found that nearly half of all types of sport and recreation facilities in Canada are in fair or poor condition, with a replacement value of $23 billion across Canada; and Whereas in Ontario, the replacement value for aging pools, arenas and community centres in fair or poor condition in Ontario is estimated to be $6 billion (Parks and Recreation Ontario); and Whereas the Province of Ontario has endorsed the Framework for Recreation in Canada2015: Pathways to Wellbeing; and that the vision for the Framework is "a Canada where everyone is engaged in meaningful, accessible recreation experiences..." and that the first goal of the Framework is that governments should enable participation in physically active recreation; and Whereas the Framework for Recreation in Canada has as priority 4.3 as follows: "Enable communities to renew Recreational lnfrastructure as required and to meet the need for green spaces by securing dedicated government funding at all levels.... for the necessary development, renewal and rehabilitation of facilities and outdoor spaces"; and Whereas through the Investing in Canada Plan, the Government of Canada is investing over $180 billion over 12years in lnfrastructure projects across Canada with these investments being made by 14 Federal Departments and Agencies; and Page 2 of 3 Page 559 of 732 Whereas the Governments of Canada and Ontario signed a bi-lateral agreement on March 14th,2017 and created the "lnvesting in Canada lnfrastructure Plan"; and be it Resolved that the Council of the Town of Saugeen Shores requests that the Government of Canada and the Province of Ontario move fonruard with accepting applications for funding agreed to by the Governments of Canada and Province of Ontario under the "lnvesting in Canada Infrastructure Program" to help address the Recreation and Culture Capital lnfrastructure deficit that currently exists across Canada; and Further, that this resolution and background Council Report be forwarded to all Ontario Municipalities, Provincial and Federal Government's, local MP's and MPP's, Parks and Recreation Ontario, and the Association of Municipalities of Ontario, requesting their suppott. Carried DIVISION OF RECORDED VOTE Defeated Deferred Referred Tabled En f n n n NO ABSENT PEC INT CHARBONNEAU CARR GRACE MATHESON MYATT MYETTE RICH SHRIDER SMITH YES YOR Withdrawn Page 3 of 3 Page 560 of 732 COUNCIL REPORT Meeting Date: Mike Myatt, Vice Deputy Mayor Subject: Request to Governments of Canada and Province of Ontario to open the application process for the Bi-lateral “Investing in Canada Infrastructure Program” that was signed on March 14th, 2017 Background The Town of Saugeen Shores, a community population of approximately 14,000 and growing, is faced with a problem that many Ontario Municipalities are experiencing. Many of our recreation and cultural facilities were built in the 1970’s and 1980’s and now require modern upgrades or replacement. Our pool is over 40 years old and needs to be replaced; our 100 year old Town Hall is in need of repairs; our ball diamonds are aging and our Southampton Ice Facility requires significant repairs. For a community our size, these facilities represent community hubs; they represent gathering places and facilities where members of our community can exercise their mind and bodies on route to living healthier lives. Our residents want to be active, some are active now, but our aging facilities are becoming a deterrent for those who wish to live active lifestyles. In most cases, the Town of Saugeen Shores is able to fundraise and borrow for 1/3 of the cost to make these facility replacements become a reality, but we need bi-lateral funding between the Federal Government and Provincial Government to allow for capital funding allocations to support these facility upgrades or in some cases to support total replacement. Like other essential municipal infrastructure, Recreation and Cultural Infrastructure is in need of investment. A 2007 study by Parks and Recreation Ontario revealed that over $5 billion in deferred capital investment is required to repair or replace existing recreation facilities in Ontario – that number is now $6 billion. The same study showed that 50% of municipally-owned Recreation Infrastructure is at or near the end of its expected lifespan. Additionally, all community recreation facilities that are in mid-life cycle require renovation or upgrades, consistent with their age. Many community facilities built before 1990 require retrofit investments to protect customer safety, improve energy efficiency or enhance services particularly from an accessibility standpoint. Page 561 of 732 Nationally, the Canadian Recreation and Parks Association (CPRA), an alliance of all 13 provincial and territorial recreation and park associations, has continued to research this issue. CPRA participated on the Advisory Board for the 2016 Canadian Infrastructure Report Card 5. This Report Card includes data on municipal recreation facilities and the results show that almost 1 in 2 recreation facilities are in ‘very poor’, ‘poor’ or ‘fair’ condition and need repair or replacement. In comparison to other municipal infrastructure assessed in the Report Card, recreation facilities were in the worst state and require immediate attention. Furthermore, new facilities are required to meet future needs linked to rapid population growth being experienced by the Town of Saugeen Shores. Through budget 2016, the Federal Government allocated $14.4 billion in new funding for the repair and modernization of key Infrastructure. This funding via the Investing in Canada Plan has gone towards vital public transit systems, clean water and wastewater systems, and Social Infrastructure such as affordable housing. These are all very important needs for many communities in Ontario, but the Town of Saugeen Shores would like to suggest that replacement of aging recreation facilities is also a high priority for Municipalities. Building on the first phase of the Investing in Canada Plan, $81.2 billion in additional funding was made available in the Federal 2017 budget to support five priority areas over the next decade: Public Transit, Green, Social, Trade and Transportation, and Rural and Northern Communities' Infrastructure and provides predictable funding and focusses on large-scale transformational projects. The Governments of Canada and Province of Ontario have an infrastructure agreement that was signed March 14th, 2017, and this bi-lateral agreement now includes a new stream named “Community, Culture, and Recreation”. The Town of Saugeen Shores needs to request this program be opened in the short term to allow our community and other communities around the Province to submit applications. It is this next phase that Saugeen Shores Council needs to start lobbying our MP and MPP for Provincial and Federal support to help make this happen. The attached Motion is being proposed for Council consideration and pending approval, it is being recommended that the Town of Saugeen Shores encourages all Municipalities in the Province of Ontario to pass a similar motion and forward to the Governments of Canada and Province of Ontario to stress the importance of opening the application process for Recreation and Culture Infrastructure funding under the “Investing in Canada Infrastructure Program”. Respectfully Submitted Mike Myatt, Vice Deputy Mayor Page 562 of 732 Administration Office of the Regional Clerk 1815 Sir Isaac Brock Way, PO Box 1042, Thorold, ON L2V 4T7 Telephone: 905-980-6000 Toll-free: 1-800-263-7215 Fax: 905-687-4977 www.niagararegion.ca January 23, 2019 AREA MUNICIPAL CLERKS SENT ELECTRONICALLY Re: Notice of Passing of By-law to Amend By-law 112-2013 Being a By-law to Protect Children and Vulnerable Persons from Exposure to Outdoor Second-Hand Smoke - Triple Majority Requirement PHD 02-2019, January 8, 2019 Regional Council, at its meeting of January 17, 2019, approved the following recommendation of its Public Health and Social Services Committee: 1. That By-law No. 112-2013 BE UPDATED to harmonize with the Smoke Free Ontario Act to include vaping and cannabis, as an interim measure for consistency, with an appropriate sunset clause; 2. That staff BE DIRECTED to consult with the Local Area Municipalities (LAMs) and the public to build a consensus on an updated regional by-law to protect children and vulnerable persons from exposure to outdoor second-hand smoke; 3. That staff BE DIRECTED to report back to PHSSC in a timely manner on the learnings from this consultation with the recommended next steps. By-law No. 2019-07 was subsequently passed; however, the by-law is not valid until triple majority status is achieved. Pursuant to Section 115(5) of the Municipal Act, 2001, a by-law passed under subsection 115(1) shall not come into force unless: a) A majority of all votes on the Council of the upper-tier municipality are cast in its favour; b) A majority of the Councils of all the lower-tier municipalities forming part of the upper-tier municipality for municipal purposes have passed resolutions giving their consent to the by-law; and Page 563 of 732 Area Municipal Clerks Outdoor Second-Hand Smoke Triple Majority Requirement January 23, 2019 Page 2 c) The total number of electors in the lower-tier municipalities that have passed resolutions under clause (b) form a majority of all the electors in the upper-tier municipality. Section 219(5) of the Municipal Act, 2001 defines “elector” as a person whose name appears on the voters’ list, as amended up until the close of voting on voting day, for the last regular election preceding the coming into force of the by-law. The number of electors as defined above for each area municipality is set out below. In the event your number is incorrect, please advise me as soon as possible. Local Area Municipality Population Eligible Electors Fort Erie 30,710 23,460 Grimsby 27,314 20,398 Lincoln 23,787 16,974 Niagara Falls 88,071 60,892 Niagara-on-the-Lake 17,511 14,237 Pelham 17,110 13,910 Port Colborne 18,306 15,208 St. Catharines 133,113 92,133 Thorold 18,801 14,471 Wainfleet 6,372 5,786 Welland 52,293 37,879 West Lincoln 14,500 11,336 Total for Region 447,888 326,684 *as of the 2018 Municipal Election We respectfully request that you place this matter before your Council at your earliest opportunity to consider a resolution consenting to the by-law and advise accordingly of the action taken by your Council. Page 564 of 732 Area Municipal Clerks Outdoor Second-Hand Smoke Triple Majority Requirement January 23, 2019 Page 3 A copy of Report PHD 02-2019 REVISED and By-law No.2019-07 are enclosed for your information. Thanking you in advance for your assistance and should you require anything further, please do not hesitate to contact me. Yours truly, Ann-Marie Norio Regional Clerk CLK-C 2019-39 Page 565 of 732 PHD 02-2019 REVISED January 8, 2019 Page 1 Subject: Outdoor Second-hand Smoking By-law Amendment – REVISED Report to: Public Health and Social Services Committee Report date: Tuesday, January 8, 2019 Recommendations 1. That By-law No. 112-2013 BE UPDATED to harmonize with the Smoke Free Ontario Act to include vaping and cannabis, as an interim measure for consistency, with an appropriate sunset clause; 2. That staff BE DIRECTED to consult with the Local Area Municipalities (LAMs) on revisions to By-law No. 112-2013 and the public to build a consensus on an updated regional by-law to protect children and vulnerable persons from exposure to outdoor second-hand smoke as follows:; and a) Addition of cannabis and e-cigarettes to substances prohibited from use in public outdoor spaces. b) Addition to the list of prohibited places of use including nine metres from any public building entrance and/or exit. 3. That staff BE DIRECTED to report back to PHSSC in a timely manner on the learnings from this consultation with the recommended next steps. Key Facts • The Province of Ontario passed the Smoke-Free Ontario Act, 2017 (SFOA), which prohibits spaces where individuals can smoke or vape. Changes to this legislation expand beyond tobacco to include cannabis and all vaping products. • Niagara’s By-Law No. 112-2013 aims to protect children and vulnerable persons from exposure to outdoor second-hand tobacco smoke, which does not address the second-hand smoke exposure to cannabis or second-hand vapour exposure from electronic e-cigarettes through outdoor spaces. • Local data suggests support in Niagara to harmonize the Regional By-law with SFOA by including vaping and cannabis, in addition to tobacco, as well as support for restrictions around entrances and exits. as an interim measure to ensure consistency and avoid confusion • Consultation internally, across Regional departments is important, as well as consultation with the LAMs and the public, is important to assess support. to develop the next version of the Regional By-law, by consensus across all municipalities. Page 566 of 732 PHD 02-2019 REVISED January 8, 2019 Page 2 ______________________________________________________________________ Financial Considerations The Ministry of Health and Long Term Care (MOHLTC) provides multiple funding sources to support the Smoke-Free Ontario strategy at 100% with the approved budget of $668,600 for 2018. This funding supports five FTE Tobacco Control Officers (TCO) responsible for the promotion, education, enforcement of the SFOA and Niagara Region’s By-law 112-2013. The province has announced that it will provide $40 million over two years to help municipalities with costs related to the legalization of cannabis.1 In the first phase, $15 million is to be disbursed in early January 2019, this has been allocated for each municipality. The allocation of these funds to Public Health will be determined once funding amounts have been finalized. NRPH & ES received 281 complaints, requests and inquiries related to tobacco, cannabis and e-cigarette products in 2018. Of these calls, 82 were complaints related to use of tobacco products being used in places thought to be prohibited places. NRPH & ES has requested funding from MOHLTC to support increased staff time related to cannabis enforcement and prevention work. At the time of writing this report there has been no response to the funding request. Analysis SFOA, 2017 Updates The SFOA restricts tobacco sale, supply and places of use; changes to the SFOA now include cannabis and vaping products in those restrictions. SFOA Prohibited Place Examples • Enclosed public places • Enclosed work places • Condos, apartment buildings and university/college residents o Application: Common areas • Playgrounds o Application: Perimeter plus 20 metres • Sports fields o Application: Patio plus 20 metres • Restaurant bar patios o Application: Patio plus nine metres 1 Fedeli, V. Ontario Cannabis Legalization Implementation Fund — Heads of Council Letter [Internet]. Toronto, ON: Ministry of Finance; 2018 [cited 2018 Dec 10]. Available from: https://www.fin.gov.on.ca/en/budget/oclif/ Page 567 of 732 PHD 02-2019 REVISED January 8, 2019 Page 3 ______________________________________________________________________ • Hospitals, psychiatric facilities, community health facilities o Application: Grounds of facility • Child care Centre o Application: Grounds of facility Niagara’s By-Law No. 112-2013 Tobacco In 2012, NRPH & ES conducted public consultations and found that 88% of the 1,907 Niagara residents surveyed supported a by-law restricting smoking in outdoor public settings.2 In order to protect the public from second-hand exposure to outdoor smoke, Niagara passed By-law No. 112-2013, which prohibits smoking tobacco on the grounds of all municipal and regional properties, parks, playground, sports fields, splash pads, outdoor pools, arenas and bus shelters. The by-law has a strong focus on protecting children and youth, and this includes denormalization. Also, those who wish to quit find that fewer visual cues and denormalization of smoking is helpful. Strengthening local by-laws to reduce second-hand exposure to tobacco in outdoor spaces, has been ranked as a highly impactful policy change to protect the public from tobacco smoke.3 Prohibiting tobacco and cannabis smoke and vaping of any product within nine metres of public entrances and exits will be a consideration during consultations. Beyond tobacco, the SFOA now prohibits the use of cannabis and e-cigarettes in public spaces. The benefits of aligning the By-law No. 112-2013 with the SFOA by the inclusion of cannabis and e-cigarettes are: 1. Protecting individuals, especially children and vulnerable populations from second-hand smoke exposure 2. Preventing the normalization of tobacco, cannabis, e-cigarette use amongst youth 3. Creating supportive environments for individuals that are motivated to quit or cut back from use of tobacco, cannabis or e-cigarettes Cannabis 2 Smoke-Free Outdoor Spaces Public Consultation Report, Niagara Region Public Health [Summer 2012] 3 Smoke-Free Ontario Scientific Advisory Committee. Evidence to Guide Action: Comprehensive tobacco control in Ontario [Internet]. Toronto, ON: Public Health Ontario [cited 2018 Dec 10]. Available from: https://www.publichealthontario.ca/en/BrowseByTopic/ChronicDiseasesAndInjuries/Pages/smoke- free-ontario.aspx Page 568 of 732 PHD 02-2019 REVISED January 8, 2019 Page 4 ______________________________________________________________________ Cannabis has been criminalized in Canada since 1923, yet prior to legalization 46.4% of adults in Niagara indicated that they have used cannabis at least once in their lifetime and 12.2% used cannabis in the past 12 months.4 Within Niagara’s secondary schools 35% have used cannabis in the past 12 months and 23% have used cannabis in the past 4 weeks.5 The Canadian Cannabis Survey (2018) included 12,958 respondents and found the most common form of consumption of cannabis was through smoking (89%), followed by edibles (42%), and e-cigarettes (26%).6 Research has found that second-hand exposure to cannabis smoke and tobacco smoke have similar chemical composition. 7, 8 Holitzki et. al recommend an alignment in tobacco and cannabis policy by prohibiting outdoor spaces where products can be used.9 Including cannabis as a prohibited drug to smoke or vape into the amended by-law will be a consideration during consultations. E-cigarettes Electronic Cigarettes are known as e-cigarettes, e-cigs or vapes, and typically include a rechargeable battery, a heating element, and an e-juice containing chemical ingredients, which forms a vapour when inhaled. E-cigarettes do not contain tobacco but generally contain nicotine, which may lead to addiction in those who vape but aren’t smokers. E-cigarettes contain more than 80 compounds, such as particles, metals, nitrosamines, carbonyls, and flavourings.10 While the long-term health effects from e- cigarette use are still unknown, some research indicates that use can lead to lung damage, and short-term health effects can include increased heart rate, increased blood pressure, increased airway resistance, decreased airway conductance.11 In Niagara, 25% of secondary students have used an e-cigarette in the past 12 months.12 The Ontario Student Drug Use and Health Survey found that 61% of secondary students believe there is no risk from regular e-cigarette use.13 Including e-cigarettes as 4 Canadian Community Health Survey [2015-2016] 5 Ontario Student Drug Use and Health Survey, Centre for Addiction and Mental Health [2015] 6 Canadian Cannabis Survey 2018 Summary. Government of Canada. [cited 2018 Dec 10]. Available from: https://www.canada.ca/en/services/health/publications/drugs-health-products/canadian-cannabis- survey-2018-summary.html 7 Maertens RM, White PA, Williams A, et al. A global toxicogenomic analysis investigating the mechanistic differences between tobacco and marijuana smoke condensates in vitro. Toxicology 2013;308:60-73. 8 Maertens RM, White PA, Rickert W, et al. The genotoxicity of mainstream and sidestream marijuana and tobacco smoke condensates. Chem Res Toxicol 2009;22:1406-14. 9 Holitzki, H., Dowsett, L.E., Spackman, E., Noseworthy, T., Clement, T., Health effects of exposure to second- and third-hand marijuana smoke: A systematic review [Internet] Canadian Medical Association Journal Open, 2017: Oct-Dec, 5(4): E814-E822. [cited 2018 Dec 10]. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5741419/ 10 Tobacco and Public Health: From Theory to Practice, E-Cigarettes Module [Internet], Toronto, ON, Ontario Tobacco Research Unit [cited Dec 11]. Available from: https://tobaccocourse.otru.org/course/ 11 Tobacco and Public Health: From Theory to Practice, E-Cigarettes Module [Internet], Toronto, ON, Ontario Tobacco Research Unit [cited Dec 11]. Available from: https://tobaccocourse.otru.org/course/ 12 Ontario Student Drug Use and Health Survey, Centre for Addiction and Mental Health [2015] 13 Ontario Student Drug Use and Health Survey, Centre for Addiction and Mental Health [2015] Page 569 of 732 PHD 02-2019 REVISED January 8, 2019 Page 5 ______________________________________________________________________ a prohibited product into the amended by-law will be a consideration during consultations. In By-law No. 112-2013, tobacco use is more restricted than the public places outlined in the provincial SFOA. Outside of the established buffer zones in the SFOA, individuals could be fined for use of tobacco, but not for cannabis or e-cigarettes at those same locations. As an interim measure, harmonizing the By-law No. 112-2013 with the SFOA is important to ensure consistency and avoid confusion. By enhancing By- law No. 112-2013, NRPH & ES is aiming to align it with the provincial legislation to include cannabis and e-cigarettes. Proposed Municipal Consultation In preparation for cannabis legislation, NRPH & ES has been meeting with the municipal partners through their by-law, park/recreation and planning staff. Area Chief Administrative Officers have been notified of the proposed amendments, and meetings with each of the local area municipalities discussed next steps and support harmonizing now, with a sunset clause, with a consensus approach moving forward. An initial meeting is are being planned for late January/early February. During these meetings, NRPH & ES will learn whether the municipalities want to 1. Continue with the status quo By-law 112-2013 includes only tobacco within the mandate with the SFOA restricting use of tobacco, cannabis and e-cigarettes, despite the confusion in the application and messaging between the pieces of legislation. 2. Amend By-law No. 112-2013 to align products with the SFOA Include the substances of cannabis and e-cigarettes to apply to the same places that are currently covered by the by-law. 3. Amend By-law No. 112-2013 to align products with the SFOA and add in restrictions related to public entrances and exits Include the substances of cannabis and e-cigarettes to apply to nine metres from all public entrances/exits. 4. Amend By-law No. 112-2013 to align products with the SFOA and expand the prohibited places of use Include the substances of cannabis and e-cigarettes to tobacco, and add additional places (i.e. nine metres from all public entrances, beaches, trails). Once we have this information, we propose that we return to PHSSC to provide recommended next steps. If there is support for updating the by-law we will bring the proposed amendments to Council. Page 570 of 732 PHD 02-2019 REVISED January 8, 2019 Page 6 ______________________________________________________________________ Alternatives Reviewed Consideration was given to not harmonizing, and just embarking on the a larger public consultation process. We recommend that we first assess whether there is agreement on harmonizeing and updating the by-law as outlined, as it is likely that a large public consultation beyond municipal and regional meetings is not warranted for the two recommended changes. for this simplification of the bylaw. Relationship to Council Strategic Priorities This work supports Doing Business Differently by proposing that Niagara continue to aim for simplicity and consistency while remaining among the leaders in Ontario in its smoke-free policies. Other Pertinent Reports • PHD 01-2019 – Cannabis Legalization • PHD 13-2018 – Comprehensive Tobacco Control Report • PHD 07-2018 – Cannabis Legalization • PHD 01-2018 – Smoke-Free Ontario Modernization • PHD 04-2017 - Ontario Student Drug Use and Health Survey Results • PHD 09-2016 Revised - Cannabis Regulation and Control ________________________________ Prepared by: Diana Teng Manager, Chronic Disease and Injury Prevention Public Health and Emergency Services ________________________________ Recommended by: M. Mustafa Hirji, MD MPH RCPC Acting Medical Officer of Health Public Health and Emergency Services ________________________________ Submitted by: Ron Trip, P.Eng. Acting, Chief Administrative Officer This report was prepared in consultation with Renata Faber, Manager, Chronic Disease and Injury Prevention, David Lorenzo, Associate Director, Chronic Disease and Injury Prevention and reviewed by Dr. Feller, Associate Medical Office of Health. Page 571 of 732 Bill 112 Page 1 of 4 THE REGIONAL MUNICIPALITY OF NIAGARA BY-LAW NO. 112-2013 A REGIONAL BY-LAW TO PROTECT CHILDREN AND VULNERABLE PERSONS FROM EXPOSURE TO OUTDOOR SECOND-HAND SMOKE WHEREAS subsection 115(1) of the Municipal Act, 2001, S.O. 2001, c.25 as amended provides that a municipality may prohibit or regulate the smoking of tobacco in public places; AND WHEREAS it has been determined that smoking and second-hand tobacco smoke is a health hazard or discomfort for individuals residing in or visiting The Regional Municipality of Niagara (hereinafter, “Niagara Region”); AND WHEREAS smoke-free policy interventions are effective mechanisms to reduce exposure to tobacco smoke, prevent initiation of smoking, encourage cessation of smoking, support recent quitters, and contribute to the denormalization of tobacco use; AND WHEREAS Niagara Region therefore wishes to prohibit tobacco smoking in outdoor public places for the health of the public generally, and particularly for the benefit of young persons, and to improve the environmental and social conditions in public places; AND WHEREAS Section 115(5) of the said Act provides that a by-law passed under subsection 115(1) shall not come into force unless, (a) a majority of all votes on the Council of the upper-tier municipality are cast in its favour; (b) a majority of the Councils of all the lower-tier municipalities forming part of the upper-tier municipality for municipal purposes have passed resolutions giving their consent to the by-law; and (c) the total number of electors in the lower-tier municipalities that have passed resolutions under clause (b) form a majority of all the electors in the upper-tier municipality. NOW THEREFORE BE IT RESOLVED THAT the Council of The Regional Municipality of Niagara enacts as follows: Page 572 of 732 Bill 112 Page 2 of 4 DEFINITIONS AND INTERPRETATION 1. (1) The following definitions shall be used in interpreting and applying this by-law: “authorized person” means an individual designated or authorized by Niagara Region or an area municipality whose duties include, without limitation, tobacco control or the monitoring of regional or municipal property for the purpose of addressing unauthorized activities; “area municipality” means any one of the municipalities of the Town of Fort Erie, Town of Grimsby, Town of Lincoln, City of Niagara Falls, Town of Niagara-on-the- Lake, Town of Pelham, City of Port Colborne, City of St. Catharines, City of Thorold, Township of Wainfleet, City of Welland and the Township of West Lincoln. “outdoor public place” means any property owned, leased or controlled by the Niagara Region or any area municipality, including without limitation parks, playgrounds, sports or playing fields, arenas, recreational centres, bus shelters, splash pads, pools and any area that is within a nine-metre radius of an entrance to or exit from a building located on any property owned, leased or controlled by the Niagara Region or any area municipality, whether or not a “No Smoking” sign is posted, but does not include the following: a. highways; b. road allowances abutting a regional or municipal property; c. municipal sidewalks, save and except for that portion of any municipal sidewalk that is within a nine-metre radius of any entrance to or exit from a building located on any property owned, leased or controlled by the Niagara Region or any area municipality; d. parking lots or any area designated for the parking of motor vehicles; e. beaches; f. walking or hiking trails; g. rights-of-way; and h. residential dwellings owned, operated or subsidized by Niagara Regional Housing or an area municipality; “smoke” or “smoking” includes the holding of tobacco or other lighted smoking material or equipment while the product is alight or emitting smoke; “tobacco” includes pipe tobacco, water-pipe tobacco, cigarettes, cigars, cigarillos or any similar product made with or containing tobacco; Page 573 of 732 Bill 112 Page 3 of 4 PROHIBITION 2.(1) No person shall smoke tobacco upon or within an outdoor public place. 2.(2) The prohibition in section 2.(1) above applies whether or not a “No Smoking” sign of any format or content is posted. 2.(3) No person shall remove a sign posted under this section while the prohibition remains in force. 2.(4) No person shall hinder or obstruct an authorized person lawfully carrying out the enforcement of this by-law. OFFENCE and SET FINE 3.(1) Any person who contravenes a provision of this by-law is guilty of an offence and, upon conviction, is liable to a set fine of $250.00. ENFORCEMENT 4.(1) The provisions of this by-law respecting smoking in an outdoor public place shall be enforced by any authorized person as designated by the Niagara Region or an area municipality. CONFLICTS 5.(1) If a provision of this by-law conflicts with an Act or a regulation or another by-law, the provision that is the most restrictive of smoking shall prevail. SEVERABILITY 6.(1) If any section or part of this by-law are found by any Court of competent jurisdiction to be invalid, such section or part shall be deemed to be severable and all other sections of this by-law shall remain valid and enforceable. ENACTMENT 7.(1) This by-law shall come into force on the day that it is approved in accordance with section 115(5) of the Municipal Act, 2001, S.O. 2001, C.25. Page 574 of 732 Bill 112 Page 4 of 4 EFFECTIVE BY-LAW DATE 8. This by-law shall come into force on the date specified by the Regional Clerk as the date when the following have been achieved: a) A majority of the Councils of all of the lower-tier municipalities forming part of The Regional Municipality of Niagara have passed resolutions giving consent to this by-law: and b) The total number of electors in the lower-tier municipalities that have passed resolutions under clause (a) above form a majority of all the electors in The Regional Municipality of Niagara. PASSED, a majority of the members of the Regional Council assenting hereto, this 10th day of October, 2013. THE REGIONAL MUNICIPALITY OF NIAGARA Original Signed By: ______________________________________ (Gary Burroughs, Regional Chair) Original Signed By: ______________________________________ (Janet Pilon, Regional Clerk) Page 575 of 732 Bill 112 XXZZZ ZBil Page 1 of 4 THE REGIONAL MUNICIPALITY OF NIAGARA (CONSOLIDATED) BY-LAW NO. 112-2-13 A REGIONAL BY-LAW TO PROTECT CHILDREN AND VULNERABLE PERSONS FROM EXPOSURE TO OUTDOOR SECOND-HAND SMOKE AND VAPING WHEREAS subsection 115(1) of the Municipal Act, 2001, S.O. 2001, c.25 as amended provides that a municipality may prohibit or regulate the smoking of tobacco or cannabis in public places; AND WHEREAS the Smoke-Free Ontario Act, 2017, S.O. 2017, c. 26 as amended prohibits smoking tobacco or cannabis and vaping (use electronic cigarette), but Regional By-Law No. 112-2013 only prohibits smoking tobacco; AND WHEREAS it has been determined that smoking and second-hand tobacco and cannabis smoke is a health hazard or discomfort for individuals residing in or visiting The Regional Municipality of Niagara (hereinafter, "Niagara Region"); AND WHEREAS smoke-free policy interventions are effective mechanisms to reduce exposure to tobacco smoke, prevent initiation of smoking, encourage cessation of smoking, support recent quitters, and contribute to the denormalization of tobacco uses smoking; AND WHEREAS Niagara Region therefore wishes to prohibit tobacco and cannabis smoking and vaping (use electronic cigarette) in outdoor public places for the health of the public generally, and particularly for the benefit of young persons, and to improve the environmental and social conditions in public places; AND WHEREAS Section 115(5) of the said Act provides that a by-law passed under subsection 115(1) shall not come into force unless, (a) a majority of all votes on the Council of the upper-tier municipality are cast in its favour; (b) a majority of the Councils of all the lower-tier municipalities forming part of the upper-tier municipality for municipal purposes have passed resolutions giving their consent to the by-law; and (c) the total number of electors in the lower-tier municipalities that have passed resolutions under clause (b) form a majority of all the electors in the upper-tier municipality. NOW THEREFORE BE IT RESOLVED THAT the Council of The Regional Municipality of Niagara enacts as follows: Page 576 of 732 Bill112 Page 2 of 4 DEFINITIONS AND INTERPRETATION 1. (1) The following definitions shall be used in interpreting and applying this by-law: "authorized person" means an individual designated or authorized by Niagara Region or an area municipality whose duties include, without limitation, tobacco, cannabis or electronic cigarette control or the monitoring of regional or municipal property for the purpose of addressing unauthorized activities; "area municipality" means any one of the municipalities of the Town of Fort Erie, Town of Grimsby, Town of Lincoln, City of Niagara Falls, Town of Niagara-on-the- Lake, Town of Pelham, City of Port Colborne, City of St. Catharines, City of Thorold, Township of Wainfleet, City of Weiland and the Township of West Lincoln. "outdoor public place" means any property owned, leased or controlled by the Niagara Region or any area municipality, including without limitation parks, playgrounds, sports or playing fields, arenas, recreational centres, bus shelters, splash pads, pools and any area that is within a nine-metre radius of an entrance to or exit from a building located on any property owned, leased or controlled by the Niagara Region or any area municipality, whether or not a "No Smoking" or “No Vaping” sign is posted, but does not include the following: a. highways; b. road allowances abutting a regional or municipal property; c. municipal sidewalks, save and except for that portion of any municipal sidewalk that is within a nine-metre radius of any entrance to or exit from a building located on any property owned, leased or controlled by the Niagara Region or any area municipality; d. parking lots or any area designated for the parking of motor vehicles; e. beaches; f. walking or hiking trails; g. rights-of-way; and h. residential dwellings owned, operated or subsidized by Niagara Regional Housing or an area municipality; "smoke" or "smoking" includes the holding of tobacco or cannabis or other lighted smoking material or equipment while the product is alight or emitting smoke; "tobacco" includes pipe tobacco, water-pipe tobacco, cigarettes, cigars, cigarillos or any similar product made with or containing tobacco; Page 577 of 732 Bill112 Page 3 of 4 “cannabis” has the same meaning as in subsection 2 (1) of the Cannabis Act (Canada); (“cannabis”) “electronic cigarette” has the same meaning as in subsection 1 (1) of the Smoke-Free Ontario Act, 2017 PROHIBITION 2.(1) No person shall smoke tobacco or cannabis, or vape (use electronic cigarette) upon or within an outdoor public place. 2.(2) The prohibition in section 2.(1) above applies whether or not a "No Smoking" or “No Vaping” sign of any format or content is posted. 2.(3) No person shall remove a sign posted under this section while the prohibition remains in force. 2.(4) No person shall hinder or obstruct an authorized person lawfully carrying out the enforcement of this by-law. OFFENCE and SET FINE 3.(1) Any person who contravenes a provision of this by-law is guilty of an offence and, upon conviction, is liable to a set fine of $250.00. ENFORCEMENT 4.(1) The provisions of this by-law respecting smoking in an outdoor public place shall be enforced by any authorized person as designated by the Niagara Region or an area municipality. CONFLICTS 5.(1) If a provision of this by-law conflicts with an Act or a regulation or another by-law, the provision that is the most restrictive of smoking shall prevail. SEVERABILITY 6.(1) If any section or part of this by-law are found by any Court of competent jurisdiction to be invalid, such section or part shall be deemed to be severable and all other sections of this by-law shall remain valid and enforceable. Page 578 of 732 Bill112 Page 4 of 4 ENACTMENT 7.(1) This by-law shall come into force on the day that it is approved in accordance with section 115(5) of the Municipal Act, 2001, S.O. 2001, C.25 as amended. EFFECTIVE BY-LAW DATE 8. This by-law shall come into force on the date specified by the Regional Clerk as the date when the following have been achieved: a) A majority of the Councils of all of the lower-tier municipalities forming part of The Regional Municipality of Niagara have passed resolutions giving consent to this by-law: and b) The total number of electors in the lower-tier municipalities that have passed resolutions under clause (a) above form a majority of all the electors in The Regional Municipality of Niagara. THE REGIONAL MUNICIPALITY OF NIAGARA : (James Bradley, Regional Chair) (, Regional Clerk) Page 579 of 732 Bill 2019-07 Authorization Reference: PHSSC 1-2019; Minute Item 6.2 Page 1 of 3 THE REGIONAL MUNICIPALITY OF NIAGARA BY-LAW NO. 2019-07 A BY-LAW TO AMEND BY-LAW 112-2013 BEING A BY- LAW TO PROTECT CHILDREN AND VULNERABLE PERSONS FROM EXPOSURE TO OUTDOOR SECOND- HAND SMOKE WHEREAS subsection 115(1) of the Municipal Act, 2001, S.O. 2001, c.25, as amended (hereinafter the “Act”) provides that a municipality may prohibit or regulate the smoking of tobacco or cannabis in public places; WHEREAS subsection 11(2) of the Act provides The Regional Municipality of Niagara (hereinafter, "Niagara Region") broad authority to govern the health, safety and well- being of persons; WHEREAS the Smoke-Free Ontario Act, 2017, S.O. 2017, c. 26 (hereinafter the “Smoke-Free Ontario Act”) as amended prohibits smoking tobacco or cannabis, and vaping (the use of electronic cigarettes), but Regional By-Law No. 112-2013 only prohibits smoking tobacco; WHEREAS pursuant to subsection 115(10) of the Act if there is a conflict between a by-law passed by a municipality and the provisions of any other statute or regulation of Ontario, the provision that is most restrictive of smoking of tobacco or cannabis prevails; WHEREAS it has been determined that smoking, second-hand tobacco and cannabis smoke and vaping are health hazards and a discomfort for individuals residing in or visiting Niagara Region; WHEREAS smoke-free policy interventions are effective mechanisms to reduce exposure to tobacco smoke, prevent initiation of smoking, encourage cessation of smoking, support recent quitters, and contribute to the denormalization of smoking; WHEREAS Niagara Region therefore wishes to prohibit tobacco and cannabis smoking and vaping (use of electronic cigarettes) in outdoor public places for the health of the public generally, and particularly for the benefit of young persons, and to improve the environmental and social conditions in public places; and, WHEREAS Section 115(5) of the said Act provides that a by-law passed under subsection 115(1) shall not come into force unless, (a) a majority of all votes on the Council of the upper-tier municipality are cast in its favour; Page 580 of 732 Bill 2019-07 Authorization Reference: PHSSC 1-2019; Minute Item 6.2 Page 2 of 3 (b) a majority of the Councils of all the lower-tier municipalities forming part of the upper-tier municipality for municipal purposes have passed resolutions giving their consent to the by-law; and (c) the total number of electors in the lower-tier municipalities that have passed resolutions under clause (b) form a majority of all the electors in the upper- tier municipality. NOW THEREFORE the Council of The Regional Municipality of Niagara enacts as follows: 1. That the following definitions are added to subsection 1(1) of By-law 112-2013 in alphabetical order within the context of all definitions currently contained in said by- law: “cannabis” has the same meaning as in subsection 1 (1) of the Smoke -Free Ontario Act, 2017” “electronic cigarette” has the same meaning as in subsection 1 (1) of the Smoke- Free Ontario Act, 2017” "use” with respect to electronic cigarettes includes any of the following: (a) Inhaling vapour from an electronic cigarette; (b) Exhaling vapour from an electronic cigarette; (c) Hold an activated electronic cigarette; “vape” means to use an electronic cigarette; 2. The definition of “smoke or smoking” contained in subsection 1(1) of By-law 112- 2013 shall have the words “or cannabis” added following the word “tobacco” and prior to the word “or”. 3. Section 2(1) of By-law 112-2013 shall be amended by adding after the word “tobacco” and prior to the word “upon” the following words: “or cannabis or vape” 4. The invalidity or unenforceability of a provision of this by-law or part of a provision of this by-law shall not negate the effectiveness or validity of the remaining provisions or parts thereof of this by-law. 5. This by-law shall come into force on the date specified by the Regional Clerk as the date when the following have been achieved: Page 581 of 732 Bill 2019-07 Authorization Reference: PHSSC 1-2019; Minute Item 6.2 Page 3 of 3 a) A majority of the Councils of all of the lower-tier municipalities forming part of The Regional Municipality of Niagara have passed resolutions giving consent to this by-law: and b) The total number of electors in the lower-tier municipalities that have passed resolutions under clause (a) above form a majority of all the electors in The Regional Municipality of Niagara. 6. The amendments to By-law 112-2013 effected by sections one to three of this by- law shall cease to be effective one year from the date this by-law comes into force pursuant to section 5 thereof provided: a. On and after the date upon which sections one to three of this by-law cease to be effective, the provisions of By-law 112-2013 excepting the specific amendments described by this by-law shall remain in force as if this By-law had not been enacted; b. And section 6 of this by-law shall not invalidate any proceedings regarding contraventions of section 2(1) of By-law 112-2013, as amended by this by- law, occurring during the period when the amendments remained in effect notwithstanding that the prosecution and conviction may occur after the date upon which sections one to three of this by-law cease to be effective . 7. That this by-law was passed by the Council for Niagara Region as of the 17th day of January 2019. THE REGIONAL MUNICIPALITY OF NIAGARA James Bradley, Regional Chair Ann-Marie Norio, Regional Clerk Passed: <date> Page 582 of 732 Administration Office of the Regional Clerk 1815 Sir Isaac Brock Way, PO Box 1042, Thorold, ON L2V 4T7 Telephone: 905-685-4225 Toll-free: 1-800-263-7215 Fax: 905-687-4977 www.niagararegion.ca March 1, 2019 CL 6-2019, February 28, 2019 Gayle Wood Interim Chief Administrative Officer, Secretary-Treasurer Niagara Peninsula Conservation Authority 250 Thorold Road West; 3rd Floor Welland, ON L3C 3W2 SENT ELECTRONICALLY RE: Niagara Peninsula Conservation Authority Board Appointments CL-C 18-2019 Regional Council at its meeting held on Thursday, February 28, 2019, passed the following resolution: 1. That Correspondence Item CL-C 18-2019, being a memorandum from A.-M. Norio, Regional Clerk, dated February 28, 2019, respecting Niagara Peninsula Conservation Authority Board Appointments, BE RECEIVED; 2. That Regional Council EXTEND the appointments of Councillors Bylsma, Chiocchio, Foster, Gibson, Greenwood, Heit, Huson, Insinna, Jordan, Steele, Whalen and Zalepa, on the Niagara Peninsula Conservation Authority Board for an additional period of three months; 3. That the Niagara Peninsula Conservation Authority Board BE REQUESTED to provide recommendations respecting Board composition and the recommended qualifications and process for appointments to the Board to Regional Council for consideration; 4. That the Board of Directors of the NPCA DETERMINE the types of skills and/or experience required on this Board of Directors based on the mandate of the NPCA and subsequently providing a skills matrix for purposes of selecting those members to Regional Council before the end of April 2019; 5. That staff BE DIRECTED to develop a process that all lower tier municipalities can follow to determine who they will recommend as their representatives to the NPCA Board of Directors before the end of May 2019; and Page 583 of 732 Niagara Peninsula Conservation Authority Board Appointments March 1, 2019 Page 2 6. That staff BE DIRECTED to develop a process that will determine a fair and acceptable mix of politicians to be responsible to Niagara taxpayers to serve on the NPCA Board of Directors along side those chosen via the skills matrix before the end of May 2019. A copy of Correspondence Item CL-C 18-2019 is attached for your information. Yours truly, Ann-Marie Norio Regional Clerk CLK-C 2019-062 Cc: Local Area Clerks J. Pilon, Acting City Clerk, City of Hamilton E. Eichenbaum, Clerk, Haldimand County Page 584 of 732 Administration 1815 Sir Isaac Brock Way, Thorold, ON L2V 4T7 905-980-6000 Toll-free: 1-800-263-7215 ______________________________________________________________________ MEMORANDUM CL-C 18-2019 Subject: Niagara Peninsula Conservation Authority Board Appointments Date: February 28, 2019 To: Regional Council From: Ann-Marie Norio, Regional Clerk At its meeting held on December 6, 2018, Regional Council passed the following resolution: That twelve (12) Regional Councillors representing Niagara Region, one from each municipality in the Niagara Region, BE APPOINTED to replace the current Niagara Region representatives, on an interim basis, on the Niagara Peninsula Conservation Authority Board, effective immediately for a period of three months until it is determined how to proceed with the Board composition. Council subsequently passed the following resolution: That Councillors Bylsma, Chiocchio, Foster, Gibson, Greenwood, Heit, Huson, Insinna, Jordan, Steele, Whalen and Zalepa, BE APPOINTED to the Niagara Peninsula Conservation Authority Board for a three month period. In accordance with the above motion, the appointment of the members of the current board will expire on March 6, 2019. The appointment of the current Regional representatives on the NPCA Board was for a limited duration but with full authority to act respecting all matters of the Board. The Clerk’s Office has received correspondence from some local area municipalities respecting a local appointee to the NPCA Board (attached as Appendix 1). Niagara Region’s Procedural By-law does not contain any provisions respecting appointments to the NPCA Board nor are there any policies related to this matter. Section 4 of the Conservation Authorities Act, provides that a regional municipality shall be a participating municipality in place of the local municipalities within the regional municipality and shall appoint to the authority the number of members which the local municipality would otherwise have been entitled as participating municipalities. Past practice with respect to the Board appointment of twelve (12) representatives, one from each local area municipality, has been to first ask the Regional Councillors who represent the municipality requiring representation whether or not they are willing to sit as a member of the Board. In the event that there is no interest from a Regional Page 585 of 732 Memorandum CL-C 18-2019 February 28, 2019 Page 2 Councillor of that municipality, the local municipal council is notified. The local council then determines how they would like to fill the spot on the Board. This could be with a local municipal councillor or a local citizen. Council could decide to continue with the current appointment process practice; however, should Council wish to change this, the criteria and process would need to be defined. In considering this issue, Council may wish to seek input from the NPCA Board. A resolution of Council is required to extend the current Board appointments. Suggested wording is as follows: That Regional Council EXTEND the appointments of Councillors Bylsma, Chiocchio, Foster, Gibson, Greenwood, Heit, Huson, Insinna, Jordan, Steele, Whalen and Zalepa, on the Niagara Peninsula Conservation Authority Board for an additional <insert period of time>; and That the Niagara Peninsula Conservation Authority Board BE REQUESTED to provide recommendations respecting Board composition and the recommended qualifications and process for appointments to the Board to Regional Council for consideration. Respectfully submitted and signed by ________________________________ Ann-Marie Norio Regional Clerk Page 586 of 732 RrfoTR Community Services Legislative Services December 4,2018 File#120203 Sent via Email: ann-marie.norio@niagarareqion.ca Ann-Marie Norio, Regional Clerk Niagara Region 1815 Sir lssac Brock Way, P.O. Box 1042 Thorold, ON L2V 4T7 Dear Ms. Norio Re: Appointment to the Niagara Peninsula Conservation The Municipal Council of the Town of Fort Erie at its lnaugural Meeting of December 3, 2018 passed the following resolution: That: Council recommends Leah Feor to The Regional Municipality of Niagara's Council as the Town of Fort Erie representative for appointment to the Niagara Peninsula Conservation Authority for the 2018-2022 term of Council. Leah's contact information is as follows: Leah Feor P.O. Box Crystal Beach, O N LOS 180 Phone: E m ai I : Trusting this information will be of assistance to you Youlg very truly, L;-/ S Carol Schofield, Di M.A. Manager, Legislative Services/Clerk cschofi eld@forterie.ca CS:dlk Our focus: Your Future Mailing Address: The Corporation of the Town of Fort Erie 1 Municipal Centre Drive, Fort Erie ON L2A 256 Office Hours 8;30 a.m. to 5:00 p.m. Phone: (905) 871-1600 FAX: (905) 871-4022 Web-site: www.forterie.ca Page 587 of 732 Page 588 of 732 February 26, 2019 Ann-Marie Norio Regional Clerk Niagara Region 1815 Sir Isaac Brock Way, P.O. Box 1042 Thorold, ON L2V 4T7 Sent via email to Ann-Marie.Norio@niagararegion.ca Re: Niagara Peninsula Conservation Authority Dear Ms. Norio, Please be advised that at its meeting held on February 25, 2019, St. Catharines City Council approved the following motion: WHEREAS on November 12, 2018, City Council directed staff to develop a process for appointing a representative to the Niagara Peninsula Conservation Authority (NPCA) Board to be implemented at the beginning of the 2018 – 2022 Term of Council; and WHEREAS on December 10, 2018, City Council appointed Councillors Garcia, Miller, and Williamson to the NPCA Nominating Committee for the purpose of reviewing applications and making recommendations for appointment / nomination to the NPCA Board; and WHEREAS the NPCA Nominating Committee has reviewed all applications and recommends Ed Smith for appointment to the NPCA Board; THEREFORE BE IT RESOLVED that the City of St. Catharines recommends that Ed Smith be appointed to the NPCA Board as a representative of the City of St. Catharines for the remainder of the 2018 – 2022 Term of Council; and BE IT FURTHER RESOLVED that the Niagara Region / NPCA be asked to provide a matrix for evaluating applicants; and BE IT FURTHER RESOLVED that this resolution be forwarded to the Regional Clerk for distribution at Niagara Regional Council. If you have any questions, please contact the Office of the City Clerk at extension 1524. Bonnie Nistico-Dunk, City Clerk Legal and Clerks Services, Office of the City Clerk :kn Page 589 of 732 Administration Office of the Regional Clerk 1815 Sir Isaac Brock Way, PO Box 1042, Thorold, ON L2V 4T7 Telephone: 905-685-4225 Toll-free: 1-800-263-7215 Fax: 905-687-4977 www.niagararegion.ca March 4, 2019 CL 6-2019, February 28, 2019 PEDC 2-2019, February 20, 2019 PDS 10-2019, February 20, 2019 LOCAL AREA MUNICIPALITIES NIAGARA PENINSULA CONSERVATION AUTHORITY (NPCA) SENT ELECTRONICALLY Update on Natural Environment Work Program – New Regional Official Plan PDS 10-2019 Regional Council, at its meeting held on February 28, 2019, passed the following recommendation of its Planning and Economic Development Committee: 1. That Report PDS 10-2019, dated February 20, 2019, respecting Update on Natural Environment Work Program – New Regional Official Plan, BE RECEIVED; and 2. That Report PDS 10-2019 BE CIRCULATED to the Area Municipalities and the Niagara Peninsula Conservation Authority (NPCA). A copy of PDS 10-2019 is enclosed for your reference. Yours truly, Ann-Marie Norio Regional Clerk :jg CLK-C 2019-058 cc: S. Norman Senior Planner, Planning and Development Services N. Oakes Executive Assistant to the Commissioner, Planning and Development Services R. Mostacci Commissioner, Planning and Development Services Page 590 of 732 PDS 10-2019 February 20, 2019 Page 1 Subject: Update on Natural Environment Work Program – New Regional Official Plan Report to: Planning and Economic Development Committee Report date: Wednesday, February 20, 2019 Recommendations 1. That Report PDS 10-2019 BE RECEIVED for information; and, 2. That Report PDS 10-2019 BE CIRCULATED to the Area Municipalities and the Niagara Peninsula Conservation Authority (NPCA). Key Facts This purpose of this report is to provide an update on the natural environment work program for the new Regional Official Plan including background, work completed to date, and next steps. Natural environment planning is a complex and evolving science. There is a wide range of changing Provincial requirements, guidance, and direction; scientific and technical requirements; industry best practices; and local context that must be taken into consideration. Natural environment planning is highly-integrated with agricultural system planning. Both natural environment and agricultural systems are foundations of the new Regional Official Plan. PDS 6-2018 was the Project Initiation Report for the natural environment work program. The report was presented to Planning and Economic Development Committee on January 31, 2018 and sought direction to begin the consultation program and to prepare a more detailed project framework. PDS 18-2018 was the detailed project framework for the natural environment work program, and was endorsed by Planning and Economic Development Committee on April 25, 2018. Financial Considerations The costs associated with the natural environment work program can be accommodated within the Council approved Regional Official Plan project budget. Page 591 of 732 PDS 10-2019 February 20, 2019 Page 2 ______________________________________________________________________ Analysis Background Since approval in 1973, first as the Regional Policy Plan, the Regional Official Plan has not been comprehensively updated. The historical structure of the Regional Official Plan never contemplated the comprehensive long range planning guidance required by the current contemporary Provincial planning requirements. A new Regional Official Plan that reflects Provincial Policy and up-to-date current planning practice is required. By approval of Report PDS 40-2016, Council endorsed the approach of the preparation of a new Regional Official Plan from start to finish rather than a series of site specific topic amendments. Subsequently, PDS 41-2017 outlined eight background studies that needed to be initiated as a first priority towards the development of the new Regional Official Plan. Four of these are generally classified as they relate to growth: land needs assessment, employment lands strategy, urban structure, and a regional housing strategy. The remaining four are generally classified as resource and environment related: aggregates, climate change, agriculture, and natural environment. PDS 6-2018 was the project initiation report for the natural environment work program and sought direction to consult with Area Planners and local municipal planning staff. During that consultation process the scope, methodology, and key issues to be incorporated in the work program were confirmed. PDS 18-2018 provided a summary of the early consultation process; framework for the work program moving forward; an outline of the proposed consultation and engagement process; and a schedule for reporting to Committee and Council. That reporting scheduled identified that a status report on the project would be made in Q1 2019. Scope Through early consultation with the Area Planners group and other stakeholders the scope of the natural environment work program was refined and confirmed. The natural environment work program will include evaluation and consideration of: Natural Heritage Features: o All features as identified in the PPS (Provincial Policy Statement) and Provincial Plans including woodlands, wetlands, wildlife habitat, habitat of endangered and threatened species, fish habitat, significant valleylands, etc. Page 592 of 732 PDS 10-2019 February 20, 2019 Page 3 ______________________________________________________________________ Hydrologic Features: o All features as identified in the PPS and Provincial Plans including streams, seepage areas, wetlands, etc. o Significant work to date on the Region’s watercourse identification and mapping project (known as the “contemporary mapping of watercourses”) Water Resource Systems: o Groundwater systems o Surface water systems Natural Hazards: o All features as identified in the PPS and Provincial Plans including flooding hazards, erosion hazards, and dynamic beach hazards, etc. o Wildland Fires as per Section 3.1.8 of the PPS. Provincial Natural Heritage Systems: o Greenbelt Natural Heritage System and Urban River Valley designation o Growth Plan Natural Heritage System Niagara Escarpment Plan as it relates to the municipal planning process Watershed Planning & Stormwater Management Although there will be a connection with some of the ‘in scope’ items, this project will not result in the development of Official Plan policies related to: Aggregates & Petroleum Resources Source Water Protection Framework for Natural Environment Work Program As outlined previously in further detail in PDS 18-2018, the natural environment work program will be undertaken as follows. A consulting team has now been retained to undertake Phases 2-6 and to support Region staff with Phase 7 and 8. Phase 9, which is the development of other implementation tools is outside of this work program and will be considered once the Regional Official Plan policies have been developed and endorsed. Phase 1 - Project Initiation and Procurement Phase 2 - Background Study and Discussion Papers for Mapping and Watershed Planning Priority Areas Phase 3 - 1st Point of Engagement: Inform on Background Study Phase 4 - Develop Options for the Natural System(s) Page 593 of 732 PDS 10-2019 February 20, 2019 Page 4 ______________________________________________________________________ Phase 5 - 2nd Point of Engagement: Consultation on Options for the Natural System(s) Phase 6 - Develop Regional Natural System(s) Phase 7 - Develop Official Plan Policies & Finalize Mapping Phase 8 - 3rd Point of Engagement: Draft OP Polices and Schedules Phase 9 – Other Implementation Tools Work Completed to Date Since the endorsement of PDS 18-2018, Region staff have completed Phase 1 of the work program which included: preparing a request for proposal (RFP) document, undertaking a procurement process, and retaining a consulting team. A Technical Advisory Group (TAG) comprising of local, NPCA, and provincial planning staff has also been formed. Phase 2 of the work program is well underway and has included a meeting of the TAG as well as several meetings with a mapping working group which was formed to support the development of the high-priority mapping discussion paper. Next Steps The next steps in the work program are the completion of mapping and watershed planning discussion papers, followed by the comprehensive background study. These studies will provide the necessary background information for the system and policy development and are the foundation of the work program moving forward. Following this is the 1st major point of engagement with the full range of stakeholders. The purpose of this point of engagement is to educate and share the findings of the background studies. Public open houses and presentations to local councils will also be completed during the 1st point of engagement. Alternatives Reviewed N/A Relationship to Council Strategic Priorities The natural environment work program is part of the new Regional Official Plan which will assist in implementing Council’s Strategic Priority of Innovation, Investment, & Entrepreneurship. Page 594 of 732 PDS 10-2019 February 20, 2019 Page 5 ______________________________________________________________________ Other Pertinent Reports PDS 40-2016 – Regional Official Plan Update PDS 41-2017 – New Official Plan Structure and Framework PDS 3-2018 – New Official Plan Update PDS 6-2018 – Natural Environment Project Initiation Report PDS 18-2018 – Natural Environment – Project Framework ________________________________ Prepared by: Sean Norman, PMP, MCIP, RPP Senior Planner Planning and Development Services ________________________________ Recommended by: Rino Mostacci, MCIP, RPP Commissioner Planning and Development Services ________________________________ Submitted by: Ron Tripp, P. Eng Acting Chief Administrative Officer This report was prepared in consultation with Karen Costantini, Planning Analyst – Regional Official Plan, and reviewed by Erik Acs, MCIP, RPP, Manager, Community Planning, Dave Heyworth, MCIP, RPP, Official Plan-Policy Consultant, and Doug Giles, Director, Community and Long Range Planning. Page 595 of 732 Administration Office of the Regional Clerk 1815 Sir Isaac Brock Way, PO Box 1042, Thorold, ON L2V 4T7 Telephone: 905-685-4225 Toll-free: 1-800-263-7215 Fax: 905-687-4977 www.niagararegion.ca March 4, 2019 CL 6-2019, February 28, 2019 PEDC 2-2019, February 20, 2019 PDS 2-2019, February 20, 2019 LOCAL AREA MUNICIPALITIES NIAGARA PENINSULA CONSERVATION AUTHORITY (NPCA) NIAGARA HOME BUILDERS ASSOCIATION SENT ELECTRONICALLY Environmental Planning Function Overview PDS 2-2019 Regional Council, at its meeting held on February 28, 2019, passed the following recommendation of its Planning and Economic Development Committee: 1. That Report PDS 2-2019, dated February 20, 2019, respecting Environmental Planning Function Overview, BE RECEIVED; and 2. That a copy of Report PDS 2-2019 BE CIRCULATED to the Local Area Municipalities, Niagara Peninsula Conservation Authority (NPCA), and the Niagara Home Builders Association. A copy of PDS 2-2019 is enclosed for your reference. Yours truly, Ann-Marie Norio Regional Clerk :jg CLK-C 2019-057 cc: J. Whittard Manager, Environmental Planning, Planning and Development Services N. Oakes Executive Assistant to the Commissioner, Planning and Development Services R. Mostacci Commissioner, Planning and Development Services Page 596 of 732 PDS 2-2019 February 20, 2019 Page 1 Subject: Environmental Planning Function Overview Report to: Planning and Economic Development Committee Report date: Wednesday, February 20, 2019 Recommendations 1. That Report PDS 2-2019 BE RECEIVED for information; and, 2. That a copy of Report PDS 2-2019 BE CIRCULATED to the Local Area Municipalities, Niagara Peninsula Conservation Authority (NPCA), and the Niagara Home Builders Association. Key Facts The purpose of this report is to outline the roles and responsibilities of the Region for the delivery of environmental planning services versus those of the NPCA. The Region is responsible for review of planning applications, secondary plans, and studies to ensure compliance with Regional Official Plan and Provincial policies related to the natural environment. As per the Protocol for Planning Services between the Regional Municipality of Niagara (the Region) and the Niagara Peninsula Conservation Authority (NPCA) (first approved in 2008 and updated in 2011, 2014 and 2018), the NPCA assumed responsibility for environmental planning reviews on the Region’s behalf until 2018, after which the NPCA returned the responsibility to the Region. The NPCA continues to be responsible for review of planning applications in NPCA - regulated areas in accordance with the Conservation Authorities Act and Ontario Regulation 155/06, as well as interpretation and enforcement of the Niagara Region Tree and Forest Conservation Bylaw. Financial Considerations Financial costs resulting from the Region resuming responsibility for review of natural environmental matters can be accommodated through the proposed 2019 Operating Budget. The proposed budget includes a Regional fee for environmental review of planning applications taking effect in April 2019. Page 597 of 732 PDS 2-2019 February 20, 2019 Page 2 ______________________________________________________________________ Analysis Background In 2007, the Niagara Region, Local Area Municipalities, and NPCA signed a Memorandum of Understanding (MOU) which transferred to the NPCA the responsibility for review of all planning applications (e.g., Draft Plans of Subdivision or Condominium, Official Plan or Zoning Bylaw Amendments, Consents/Boundary Adjustments, etc.) with respect to natural heritage interests and stormwater management. As outlined in the MOU and subsequent Protocol for Planning Services between the Region and the NPCA (2008), the NPCA agreed to ensure applications were compliant with all Regional Official Plan and relevant Provincial policies related to the natural environment. This transfer of review responsibility from the Region to the NPCA was premised on a consolidated ‘one window’ approach since the NPCA is also involved in planning application reviews pursuant to the Conservation Authorities Act and Ontario Regulation 155/06: Regulation of Development, Interference with Wetlands and Alterations to Shorelines and Watercourses. Funding was provided to the NPCA to support this increased role. In September 2017, the NPCA informed Niagara Region that it would no longer take on the responsibility for planning application and stormwater management reviews from a Regional and Provincial natural heritage perspective. The Protocol for Planning Services between the Region and the NPCA was updated to reflect this change in consultation with the Local Area Municipalities Working Group (Area Planners) and the Niagara Home Builders Association. The Updated Protocol was approved by Council in January 2018 (Appendix 1) and a transition plan was implemented, including the use of consulting services until operationalization of the Regional Environmental Planning team in mid- 2018. Key Policy Considerations The 2014 Provincial Policy Statement (PPS) contains overall policy direction for the protection and management of natural heritage and water resources, as well as other Provincial interests. The Growth Plan for the Greater Golden Horseshoe (2017), together with the Greenbelt Plan (2017) and the Niagara Escarpment Plan (2017), builds on the PPS to identify where future growth should occur and what must be protected. Through Official Plans, Zoning Bylaws and other tools, Niagara Region and its Local Area Municipalities are responsible for ensuring local planning decisions are consistent with all Provincial and Regional policies. According to Provincial and Regional policies, development or site alteration is not permitted within features referred to in the Regional Official Plan as Environmental Protection Areas (EPA). Subject to the findings of an Environmental Impact Study (EIS), development or site alteration is permitted on lands adjacent to EPAs and within or Page 598 of 732 PDS 2-2019 February 20, 2019 Page 3 ______________________________________________________________________ adjacent to features referred to in the Regional Official Plan as Environmental Conservation Areas (ECA). The Core Natural Heritage System (NHS) in Niagara Region consists of EPA and ECA features, plus the Water Resources System and potential natural heritage co rridors connecting these features. The Core NHS is generally shown on Regional Official Plan Schedule C and internal Geographic Information Systems (GIS) mapping. However, the boundaries may be defined more precisely, or additional areas identified, throug h an EIS or other studies required through the planning process. EIS Guidelines The Region’s EIS Guidelines (PDS 8-2018) outline the EIS process, requirements, and criteria by which the EIS requirements may be waived for small scale developments. Administrative updates are planned to reflect changing Provincial legislation, and provide clarifications and additional checklists. It is anticipated that the updated guidelines will be circulated to the Planning and Economic Development Committee for information purposes in mid-2019. Niagara Region Roles and Responsibilities As per the Protocol (Appendix 1), the Region is responsible for review of planning applications and technical clearance services related to the above-listed EPA and ECA natural heritage features. In addition, the Region is also responsible for water resources, including the protection of both groundwater and surface water features, sensitive areas, and stormwater management. Generally, the Region’s Environmental Planning team involvement in planning applications includes: Participation in pre-consultation meetings as required, including identification of EIS triggers or alternatives to reduce EIS or other study requirements; Site visit(s), EIS scoping and Terms of Reference approval; Review and comment on EIS/EIS Addendums; and Clearance of conditions. Regional Official Plan policies currently state that within Settlement Areas (urban boundaries), the local municipality must be satisfied with the EIS, in consultation with the Region and NPCA. Outside Settlement Areas, the Region must be satisfied with the EIS, in consultation with the local municipality and NPCA. With respect to Species at Risk (SAR) (i.e., endangered or threatened species), Regional staff currently require sign-off on the development application from the Ministry of Natural Resources and Forestry (MNRF) when the EIS identifies the potential for impacts to SAR habitat. Page 599 of 732 PDS 2-2019 February 20, 2019 Page 4 ______________________________________________________________________ Stormwater management responsibilities (Appendix 1) are currently conducted through Infrastructure Planning and Development Engineering within the Planning and Development Services Department. NPCA Roles and Responsibilities As per the 2001 MOU between Conservation Ontario, the Ministry of Natural Resources and Forestry (formerly the Ministry of Natural Resources), and the Ministry of Municipal Affairs and Housing, the NPCA continues to be responsible for Provincial policy interests related to natural hazards as outlined in Section 3.1 of the PPS. In addition, the NPCA is also responsible for planning application, policy and technical clearance reviews related to regulated watercourses and wetlands in accordance with the Conservation Authorities Act and Ontario Regulation 155/06. The NPCA Policy Document (November 2018) provides the policies for administration of NPCA’s mandate under Ontario Regulation 155/06 and its delegated roles and responsibilities within the planning and approvals process. NPCA planning application review responsibilities overlap with those of the Region when development or site alteration is proposed within or adjacent to wetlands, or when a natural heritage feature is also regulated by the NPCA (e.g., significant valleylands that provide wildlife habitat and linkage functions are also susceptible to erosion and flooding, a regulated watercourse provides fish habitat, etc.). Where there may be policy conflicts between the Regional Official Plan and the NPCA Regulation and/or Board adopted policies, currently the NPCA Regulation takes precedence. Niagara Region Tree and Forest Conservation Bylaw The NPCA has administered and enforced the Niagara Region Tree and Forest Conservation Bylaw on the Region’s behalf since August 1, 2008. The Bylaw currently requires that a Good Forestry Practices permit be obtained prior to any commercial tree harvesting or non-commercial removals in EPAs or designated Natural Areas under the Niagara Escarpment Plan. Its overarching purpose is to prohibit the clearing of woodland, with the following key exceptions: To remove dead or hazard trees; To remove diseased trees as per a Forest Management Plan; For municipal purposes, by a municipality; For agricultural purposes, with conditions; In accordance with a Tree Saving Plan approved as part of a development project; or Where a building permit has been issued by a local municipality. Page 600 of 732 PDS 2-2019 February 20, 2019 Page 5 ______________________________________________________________________ The Bylaw was last updated in 2008. As such, updates are planned to reflect changing Provincial legislation, better align the Bylaw with current Niagara Region Official Plan policies, and provide enhanced processes for administration and enforcement. It is anticipated that the Bylaw will be updated through a public consultation process, inclusive of Local Area Municipality representatives and age ncy stakeholders. It is anticipated that an information report regarding the proposed Bylaw update program will be presented to Planning and Economic Development Committee by mid -2019. Alternatives Reviewed Delivery of environmental planning services is obligatory pursuant to the Ontario Planning Act (1990), Provincial Policy Statement (2014) and other legislation. No alternatives were reviewed as this is report is for information purposes only. Relationship to Council Strategic Priorities Doing Business Differently was a strategic priority of Regional Council. Updates to the Protocol will improve the delivery of planning services across the region and provide more certainty and clarity for current and future property owners and investors. Other Pertinent Reports PDS 8-2018 – Environmental Impact Study Guidelines – Administrative Update (March 7, 2018) PDS 2-2018 – Protocol for Planning Services Between the Regional Municipality of Niagara (The Region) and the Niagara Peninsula Conservation Authority (January 10, 2018) PDS 49-2017 – MOU Planning Services in Niagara (November 8, 2017) Page 601 of 732 PDS 2-2019 February 20, 2019 Page 6 ______________________________________________________________________ ________________________________ Prepared by: Jennifer Whittard, B.E.S., PMP Manager, Environmental Planning Planning and Development Services ________________________________ Recommended by: Rino Mostacci, MCIP, RPP Commissioner Planning and Development Services ________________________________ Submitted by: Ron Tripp, P.Eng Acting Chief Administrative Officer This report was reviewed by Diana Morreale, MCIP, RPP, Director, Development Approvals, Adèle Labbé, B.Sc., MPlan, Senior Environmental Planner, and Sean Norman, PMP, MCIP, RPP, Senior Planner. Appendices Appendix 1 Protocol for Planning Services Between the Regional Municipality of Niagara (The Region) and the Niagara Peninsula Conservation Authority (January 2018) Page 602 of 732 Protocol For Planning Services Between the Regional Municipality of Niagara (The Region) And the Niagara Peninsula Conservation Authority (NPCA) January 2018 Page 603 of 732 Protocol for Planning Services between the Region and NPCA January 2018 Page | 2 Table of Contents 1.0 Basis ..................................................................................................................................................... 3 2.0 Purpose ................................................................................................................................................ 3 3.0 Definitions ............................................................................................................................................ 4 4.0 Principles .............................................................................................................................................. 5 5.0 Jurisdiction ........................................................................................................................................... 5 6.0 Roles and Responsibilities .................................................................................................................... 6 7.0 Coordination of Environmental Comments on Development Applications ........................................ 7 8.0 Protocol Terms and Implementation ................................................................................................... 8 List of Tables Table 1: Responsibilities for Planning Application Review with Respect to Environmental Features........... 10 Table 2: Implementation Responsibilities ...................................................................................................... 12 Table 3: Responsibilities for Stormwater Management Review with Respect to Area of Interest ............... 13 List of Appendices Appendix A - Excerpt from the 2001 Memorandum of Understanding on Procedures to Address Conservation Authority Delegated Responsibility Appendix B - Excerpt from the Provincial Policy Statement 2014 – Conservation Responsibility for Natural Hazards Appendix C - Excerpt from the Ontario Regulation 155/06 Niagara Peninsula Conservation Authority: Regulation of Development, Interface with Wetlands and Alterations to Shorelines and Watercourses Page 604 of 732 Protocol for Planning Services between the Region and NPCA January 2018 Page | 3 1.0 Basis In 2007, the Niagara Region, local area municipalities and NPCA signed a Memorandum of Understanding (“MOU”) for improving the planning function in Niagara with the ultimate goal of having “an integrated and seamless planning system that is embraced and easily understood by Councils, the public, applicants and staff that encourages participation in policy development and application processing.” Part 3 of the MOU - Consolidation of the Review of Planning Applications as they Relate to the Natural Environment - assigned to the NPCA certain responsibilities as part of its review of development applications1 and proposed policy, and providing technical clearance services with respect to compliance with the Regional Official Plan and Provincial Policies and Plans. Specifics of this assignment of function were detailed in the Protocol for Plan Review and Technical Clearance (“Protocol”) between the Region and NPCA, which was approved in 2008. The MOU was reviewed and revised in 2011 and again in 2014. The Protocol has not been updated since its inception in 2008. The MOU and Protocol have succeeded in managing relationships, reducing duplication and effecting continuous improvements. Since that time changes have occurred in Niagara in terms of legislation, relationships, resources, and growth that have impacted the established roles and responsibilities, particularly with respect to the review of environmental matters. Through this revised Protocol, the NPCA and the Region will establish a new framework within which the NPCA will provide specified updated services to the Region. This 2018 Protocol is intended to replace in its entirety the 2008 Protocol. Subsequent to the approval of the 2018 Protocol, the MOU will be updated to incorporate the approved revised functions and other aspects of the planning program in Niagara Region. This Protocol has been prepared for the Niagara Region and NPCA by an Area Planners MOU Working Group consisting of senior representatives from Niagara Region, NPCA and local municipalities. 2.0 Purpose The purpose of this Protocol is to: • Redefine, clarify and set out a new Protocol within which the NPCA will provide specified planning application, policy and technical review services to the Region; • Identify the respective roles and responsibilities of the NPCA and the Region in Ontario’s Land Use Planning System with respect to environmental matters; • Provide direction for consistent and streamlined circulation and review procedures for all applications under the Planning Act, Environmental Assessment Act, and Niagara Escarpment Planning and Development Act; • Reinforce the positive relationship between the NPCA and the Region; • Allow the NPCA and Region to focus on provincially mandated responsibilities, and • Provide increased decision making autonomy. 1 Including Planning Act, Niagara Escarpment and Development Act applications, and Environmental Assessments Page 605 of 732 Protocol for Planning Services between the Region and NPCA January 2018 Page | 4 3.0 Definitions 3.1 Planning Application Review means: • The review of planning applications (including formal preconsultation) under the Planning Act, the Niagara Escarpment Planning, and Development Act and the Environmental Assessment Act; • The identification of the need for and review of related technical reports (including scoping); and • The identification of conditions of approval. 3.2 Policy Review means: • The review of existing or new policy documents, including but not limited to stormwater management guidelines, watershed studies, secondary plans and background studies; and • The identification of the need for and review of related technical reports. 3.3 Technical Clearance Review means: • The assessment of technical reports submitted by a proponent of development to determine if the reports satisfy the specified requirements; and • The clearing of conditions. 3.4 Lead Agency means: • The organization responsible for the principal review of an environmental feature located within or in proximity to land subject to a planning application to ensure compliance and conformity with all applicable legislation and regulations; and • The organization responsible for the principal review of proposed policies, studies, guidelines or Environmental Assessments as they relate to environmental features to ensure compliance and conformity with all applicable legislation and regulations. 3.5 Environment Feature means: • All of the environmental features identified in the first column of Table 1 of this Protocol. 3.6 Natural Hazards means: • Those environmental features identified in Table 1 of this Protocol as natural hazards and/or identified in the 2014 Provincial Policy Statement Section 3.1. Page 606 of 732 Protocol for Planning Services between the Region and NPCA January 2018 Page | 5 4.0 Principles This Protocol is based upon the following principles: 1. Adoption of improvements to the planning application processes which results in streamlining and consistency. 2. Direction that interpreting policy is the responsibility of the organization writing and approving that policy unless delegated by the approving authority. 3. Continuing cooperation between the NPCA and the Region. 4. Effective communication and collaboration. 5. Effective, proactive planning 2. 6. Effective leveraging of resources to deliver planning application, policy and technical clearance reviews. 7. Eliminate overlap in planning application review processes to the extent possible. 5.0 Jurisdiction This Protocol applies to those lands within the Regional Municipality of Niagara. 2 Proactive planning refers to preparing new or updating existing comprehensive studies and guidelines that assist in the early identification of issues and the need for additional study, and include, but are not limited to, watershed and sub-watershed planning, stormwater guidelines, master servicing plans, updates to Schedule C of the Regional Official Plan, etc. Page 607 of 732 Protocol for Planning Services between the Region and NPCA January 2018 Page | 6 6.0 Roles and Responsibilities 6.1 NPCA The NPCA, through the Memorandum of Understanding between Conservation Ontario, the 6.1.1 Ministry of Municipal Affairs and Housing and the Ministry of Natural Resources and Forestry, is responsible for providing the Provincial interest comments on policy documents and development applications related to natural hazards (Section 3.1 of the Provincial Policy Statement except Section 3.1.8). See Appendices A and B. Specifically, the NPCA will provide planning application, policy and technical clearance reviews to ensure consistency with the Provincial Policy Statement related to flooding hazards, erosion hazards, dynamic beach hazards, unstable soils and unstable bedrock. This function is not impacted by this Protocol. The NPCA has legislated responsibilities under the Conservation Authorities Act (see Appendix 6.1.2 C) and will continue to provide planning application and technical clearance reviews pursuant to the NPCA Regulation, as administered through Board approved policies. This function is not impacted by this Protocol. The NPCA will provide the services as identified in Table 1, Table 2 and Table 3. 6.1.3 The NPCA will review Region-initiated studies and projects, pursuant to the NPCA Regulation, 6.1.4 as administered through Board approved policies, and to the Memorandum of Understanding between the Province and the Conservation Authorities, as a commenting agency without fee to the Region. The NPCA will provide comments on Environmental Assessments pursuant to the NPCA 6.1.5 Regulation, as administered through Board approved policies, and pursuant to the Memorandum of Understanding between the Province and the Conservation Authorities. The NPCA will actively participate in formal pre-consultation meetings with developers and 6.1.6 landowners when environmental features identified in Table 1 (when the NPCA is the Lead Agency) have potential to be impacted. To help ensure a consistent planning application review and a coordinated message, the NPCA and Region, together with the local municipality, will participate in pre-consultation meetings at the same time with the proponents. The NPCA will work to scope the complete application requirements related to environmental matters prior to the preconsultation meeting. Should the NPCA determine that no environmental features (where the NPCA is identified as the Lead Agency as shown in Table 1) will be impacted, the NPCA will notify the approving authority and may not attend the pre- consultation meeting. The NPCA will scope Environment Impact Studies (EIS) and review the Terms of Reference 6.1.7 (ToR) for EIS and similar reports to ensure natural hazards and NPCA Regulation/Policy are addressed. Where the NPCA is identified as the Lead Agency on Table 1, the NPCA will provide Technical 6.1.8 Clearance on the EIS with respect to those environmental features only. The NPCA will copy the Region on all responses to requests for comment on development 6.1.9 planning, technical clearance and policy matters. Nothing in this Protocol shall limit the NPCA from independently appealing a decision or lack 6.1.10 of a decision to the Ontario Municipal Board (OMB) or other tribunal. The NPCA will provide notice of an appeal to the Region and local municipality at the time of appeal. The NPCA will provide the Region with its Regulatory Screening Map and provide regular 6.1.11 updates. Page 608 of 732 Protocol for Planning Services between the Region and NPCA January 2018 Page | 7 6.2 Niagara Region The Region will provide planning application review and technical clearance services as 6.2.1 identified in Tables 1, 2 and 3, to ensure consistency with the Regional Official Plan, Provincial Policies, Provincial Plans, the Provincial Policy Statement (except Section 3.1 Natural Hazards policies 3.1.1 to 3.1.7), and matters of Provincial Interest. The Region shall circulate to the NPCA for planning application review and/or technical 6.2.2 clearance, all Regionally led planning applications, studies or Environmental Assessments that are located in or adjacent to a NPCA property or within a regulated feature/area. The Region in its review of Planning Act and Escarpment Planning and Development Act 6.2.3 applications and Environmental Assessments will comment on stormwater management, as identified in Table 3, in accordance with MOECC Stormwater Management Guidelines as well as the NPCA Stormwater Management Guidelines until such time as new stormwater management guidelines are approved by the Region. The Region will review NPCA-initiated studies and projects without fee to the NPCA. 6.2.4 The Region will actively participate in formal preconsultation meetings with developers and 6.2.5 landowners. To help ensure a consistent planning application review and a coordinated message, the NPCA and Region, together with the local municipality, will participate in preconsultation at the same time with the proponents. Prior to a formal pre-consultation meeting, the Region will work to scope the complete 6.2.6 application requirements related to environmental features by identifying environmental features that will be need to be addressed in an Environment Impact Study3 (EIS). Where the NPCA, Region and/or local municipality have identified interests, the Lead Agency (see Table 2) will consult with those parties on the review of the EIS Terms of Reference. Where the Region is identified as the Lead Agency on Table 1, the Region will provide 6.2.7 Technical Clearance on EIS with respect to those environmental features. Nothing in this Protocol shall limit the Niagara Region from independently appealing a 6.2.8 decision or lack of a decision to the Ontario Municipal Board (OMB) or other tribunal. The Region will be responsible for preparation and maintenance of a comprehensive natural 6.2.9 environment screening map, incorporating the NPCA Regulatory screening map as provided and updated by the NPCA. 7.0 Coordination of Environmental Comments on Development Applications The MOU, as may be revised, gives overall directions for the coordination of development applications, policy and Environmental Assessments review. For the purposes of clarity with respect to environmental features, the NPCA will review the following list of applications in accordance with the Conservation Ontario MOU with the Province and ensure that they are consistent with the NPCA Regulation, NPCA Board adopted Policies and Section 3.1. Natural Hazards of the Provincial Policy Statement (except Section 3.1.8). This may include providing comments directly to MMAH as part of the provincial one window process. The NPCA will copy the Region and local municipality on all correspondence. • Regional Official Plan and Amendments • Local Official Plans and Amendments 3 Includes characterisation reports, natural heritage systems reports and other environmental reports. Page 609 of 732 Protocol for Planning Services between the Region and NPCA January 2018 Page | 8 • Zoning By-laws and Amendments • Subdivisions/Condominiums • Environmental Assessments • Other Development Applications including: Site Plan, Consents, Minor Variances and NEC Development Permits 8.0 Protocol Terms and Implementation The Region and NPCA agree to the following: 8.1 Monitoring and Cancellation This Protocol will be reviewed and amended concurrent with the Memorandum of Understanding between the local municipalities, NPCA and Region to: • Reflect any changing policies or programs at the provincial, watershed, or regional level, and • Assess its effectiveness, relevance and appropriateness with respect to the affected parties. 8.2 Transition of Responsibilities When a complete 4 development application, Notice of Commencement for an Environmental Assessment (EA) or major study (such as a Secondary Plan) has been received by the NPCA from a local area municipality or the Region prior to the effective date of this Protocol, the NPCA will continue to review the application consistent with the NPCA’s roles and responsibilities identified in the 2008 Protocol in accordance with a matrix of open files to be prepared by the Region and NPCA, after which the files will transition to the 2018 Protocol provisions and the Region will assume responsibility. In an effort to continue the timely reviews of development applications, EAs and major studies during the transition period, the NPCA may support the Region by providing expertise as needed on a fee for service basis; alternatively the Region may hire consultants as necessary. 8.3 Overlapping Mandate There will be occasions when the responsibilities of the NPCA and the Region overlap. On those occasions, both parties shall work together to provide consistent and sound comments. This will be accomplished by maintaining open dialogue and a good working relationship. 8.4 Conflict a) Where this Protocol is in conflict with the 2014 MOU, this Protocol will take precedence. b) Where there is conflict between new (changing) legislation and this Protocol, new legislation will take precedence. c) Subject to paragraph (d) below, where there is a conflict between the Region's Official Plan, the NPCA Regulation and/or Board adopted policies, the Regulation shall take precedence. 4 As determined by the approving authority generally as identified through pre-consultation and shown on the Pre-consultation Form/Letter. Page 610 of 732 Protocol for Planning Services between the Region and NPCA January 2018 Page | 9 d) Where there are policy conflicts only, Regional, NPCA and local municipal staffs will work together to resolve the issue. If all efforts fail to resolve a policy conflict, a decision will be made by the approval authority, as per Table 2. 8.5 Streamlining Further streamlining of the planning review process, as it relates to Provincial, NPCA and regional/local interests, is encouraged. 8.6 Information Sharing / Open Data Any information or data sources generated by the Province, NPCA or Region, or generated through municipal or watershed studies will be shared, where possible. 8.7 Fees a) The Region will collect the NPCA Fee for applications to amend the Region’s Official Plan and remit any fees collected upon circulation of the application to the NPCA; fees for planning review and technical clearance services will be set by the NPCA; b) The NPCA will be responsible for collecting any further processing, approvals and/or Final Clearance Fees, if required; and, c) The NPCA will provide the Region and the local municipalities with an approved schedule of fees and updates. 8.8 Effective Date This Protocol will take effect on the last date signed by the parties to this Protocol. Date of Regional Council approval . Date of NPCA Board approval . Page 611 of 732 Protocol for Planning Services between the Region and NPCA January 2018 January 2018 Page | 10 Table 1: Responsibilities for Planning Application Review with Respect to Environmental Features Environmental Features Lead Agency Mandate Authority Planning Application and Policy Review Agency Technical Clearance Review Natural Hazards 5 Flooding Hazards, Floodways and Floodplains NPCA PPS Section 3.1, MOU with Province, O. Reg. 155/06 NPCA NPCA Dynamic Beach and Erosion Hazards NPCA PPS Section 3.1, MOU with Province, O. Reg. 155/06 NPCA NPCA Hazardous Lands and Hazardous Sites NPCA PPS Section 3.1, MOU with Province, O. Reg. 155/06 NPCA NPCA Riverine Hazards NPCA PPS Section 3.1, MOU with Province, O. Reg. 155/06 NPCA NPCA Regulated Watercourses NPCA PPS Section 3.1, MOU with Province, O. Reg. 155/06 NPCA NPCA Wildland Fires Region PPS Section 3.1.8 Region Region Natural Heritage Wetlands NPCA/Region O. Reg. 155/06 PPS Section 2.1, ROP NPCA/Region NPCA/Region Habitat of Endangered and Threatened Species MNRF Endangered Species Act (Federal and Provincial), ROP Region MNRF Significant Woodlands Region PPS Section 2.1 , ROP Region Region Significant Wildlife Habitat Region PPS Section 2.1, ROP Region Region 5 For the purposes of this document reference to PPS Section 3.1 includes Policies 3.1.1 to 3.1.7 only. Page 612 of 732 Protocol for Planning Services between the Region and NPCA January 2018 January 2018 Page | 11 Environmental Features Lead Agency Mandate Authority Planning Application and Policy Review Agency Technical Clearance Review Significant Valleylands Region PPS Section 2.1, ROP Region Region Significant ANSIs (life and earth) Region PPS Section 2.1, ROP Region Region Fish Habitat DFO Fisheries Act, PPS Section 2.1, ROP Region DFO Water Resource Vulnerable Groundwater Areas Region PPS Section 2.2, ROP Region Region Groundwater Features Region PPS Section 2.2, ROP Region Region Stormwater Management Region PPS Section 2.2, ROP Region / Local Region Key Hydrologic Features Region Provincial Plans, ROP Region Region Sensitive Water Features Region PPS Section 2.2, ROP Region Region Significant Groundwater Recharge Areas Region Provincial Plans, ROP Region Region Significant Surface Water Contribution Areas Region Provincial Plans, ROP Region Region Intake Protection Zones/Vulnerable Surface Water Features Local Clean Water Act 2006 PPS Section 2.2, ROP Region /Local N/A Acronyms from Table 1 DFO – Depart of Fisheries and Oceans NEC – Niagara Escarpment Commission O. Reg. 155/06 - Provincial Legislation with respect to the Niagara Peninsula Conservation Authority: Regulation of Development, Interference with wetlands and Alteration to Shorelines and Watercourses. PPS - Provincial Policy Statement 2014 ROP – Regional Official Plan Page 613 of 732 Protocol for Planning Services between the Region and NPCA January 2018 January 2018 Page | 12 Table 2: Implementation Responsibilities Processes / Reports / Submissions Lead Agency Responsibility for Final Approval Application Processes Regional Official Plan/Amendments Region Region Local Official Plan/Amendments Local Local / Region 6 Zoning By-Law/Amendments Local Local Draft Plans of Subdivision Local Local Site Plan Local Local Draft Plan of Condominium Local Local Minor Variance/Permissions Local Local Consent/Boundary Adjustments Local Local NEC Applications NEC NEC Building Permits Local Local Aggregate Licence Local / Region / MNRF MNRF Environmental Assessments Local / Region / Province Local / Region / Province Reports / Studies EIS in a NPCA Regulated Area NPCA NPCA EIS outside Settlement Area 7 Region Region EIS inside Settlement Area 8 Local Local Watershed Studies Region Region Subwatershed Studies Local Local Technical Reports for Natural Hazard Identification NPCA NPCA Regional Master Servicing Plans Region Region Regional Stormwater Guidelines Region Region Notes for Table 2: (i) The responsibility for the Review of Environmental Features is as noted in Table 1 (ii) The responsibility for Technical Clearance of Environmental Features is as noted in Table 1 6 Regional Official Plan Policies 14.E.7 and 14.E.8 identify criteria under which approval of Local Official Plan Amendment amendments may be delegated to the local Council for approval. 7 Notwithstanding the EIS is outside the Settlement Area, if the EIS includes a NPCA Regulated Area, the NPCA shall be the Lead and responsible for Final Approval of the EIS for the regulated features. 8 Notwithstanding the EIS is within the Settlement Area, if the EIS includes a NPCA Regulated Area, the NPCA shall be the Lead and responsible for Final Approval of the EIS for the regulated features. Page 614 of 732 Protocol for Planning Services between the Region and NPCA January 2018 January 2018 Page | 13 Table 3: Responsibilities for Stormwater Management Review with Respect to Area of Interest Area of Interest NPCA Region MOECC Local Determination of need for Stormwater Report – Quality and Quantity Review of Stormwater Report Location of Facility with Respect to Vision of Area Location of Facility with Respect to Natural Hazards Location of Facility with Respect to Functionality * Confirmation of Drainage Areas * Sizing of Facility with Respect to Quality, Erosion and Quantity Controls, including Release Rates and Settling Calculations Other Potential Impacts on Receiving Watercourse (e.g. thermal, water balance, etc) Outlet Structure and Spillway Design Outlet to Watercourse (if necessary) Safety – Side Slopes, Grating, Grading, Emergency Access Landscaping/Re-vegetation Long Term Maintenance Major and Minor Flow Conveyance (internal to subdivision) Hydraulic Gradeline Analysis of Storm Sewer and Outlet *The Region will be involved in instances where the drainage of a Regional Road may be impacted. Page 615 of 732 Protocol for Planning Services between the Region and NPCA Appendix A January 2018 Page | Appendix A - 1 Appendix A - Excerpt from the Memorandum of Understanding on Procedures to Address Conservation Authority Delegated Responsibility Conservation Ontario, Ministry of Natural Resources & Ministry of Municipal Affairs and Housing Memorandum of Understanding on Procedures to Address Conservation Authority Delegated Responsibility 2001 Purpose of the MOU The MOU defines the roles and relationships between Conservation Authorities (CAs), the Ministry of Natural Resources (MNR), and the Ministry of Municipal Affairs and housing (MMAH) in planning for implementation of CA delegated responsibilities under the Provincial One Window Planning System… Roles and Responsibilities Conservation Authorities (CAs) a) The CAs will review policy documents and development proposals processed under the Planning Act to ensure that the application has appropriate regard to Section 3.1 of the PPS. [see Appendix C] b) Upon request from MMAH, CAs will provide comments directly to MMAH on planning matters related to Section 3.1 of the PPS as part of the provincial one window review process. c) Where there may be a potential conflict regarding a Conservation Authority’s comments on a planning application with respect to Section 3.1 of the PPS and comments from provincial ministries regarding other Sections of the PPS, the Ministry of Municipal Affairs and Housing will facilitate discussions amongst the affected ministries and the Conservation Authority so that a single integrated position can be reached. d) CAs will apprise MMAH of planning matters where there is an issue as to whether there has been “regard to” Section 3.1 of the PPS to determine whether or not direct involvement by the province is required. e) Where appropriate, CAs will initiate an appeal to the OMB to address planning matters where there is an issue as to whether there has been “regard to” Section 3.1 of the PPS is at issue. CAs may request MMAH to support the appeal. f) CAs will participate in provincial review of applications for Special Policy Area approval. g) CAs will work with MMAH, to develop screening and streamlining procedures that eliminate unnecessary delays and duplication of effort. Page 616 of 732 Protocol for Planning Services between the Region and NPCA Appendix B January 2018 Page | Appendix B - 1 Appendix B - Excerpt from the Provincial Policy Statement 2014 – Conservation Responsibility for Natural Hazards 3.1 Natural Hazards 3.1.1 Development shall generally be directed to areas outside of: a. hazardous lands adjacent to the shorelines of the Great Lakes - St. Lawrence River System and large inland lakes which are impacted by flooding hazards, erosion hazards and/or dynamic beach hazards; b. hazardous lands adjacent to river, stream and small inland lake systems which are impacted by flooding hazards and/or erosion hazards; and c. hazardous sites. 3.1.2 Development and site alteration shall not be permitted within: a. the dynamic beach hazard; b. defined portions of the flooding hazard along connecting channels (the St. Marys, St. Clair, Detroit, Niagara and St. Lawrence Rivers); c. areas that would be rendered inaccessible to people and vehicles during times of flooding hazards, erosion hazards and/or dynamic beach hazards, unless it has been demonstrated that the site has safe access appropriate for the nature of the development and the natural hazard; and d. a floodway regardless of whether the area of inundation contains high points of land not subject to flooding. 3.1.3 Planning authorities shall consider the potential impacts of climate change that may increase the risk associated with natural hazards. 3.1.4 Despite policy 3.1.2, development and site alteration may be permitted in certain areas associated with the flooding hazard along river, stream and small inland lake systems: a. in those exceptional situations where a Special Policy Area has been approved. The designation of a Special Policy Area, and any change or modification to the official plan policies, land use designations or boundaries applying to Special Policy Area lands, must be approved by the Ministers of Municipal Affairs and Housing and Natural Resources prior to the approval authority approving such changes or modifications; or b. where the development is limited to uses which by their nature must locate within the floodway, including flood and/or erosion control works or minor additions or passive non-structural uses which do not affect flood flows. 3.1.5 Development shall not be permitted to locate in hazardous lands and hazardous sites where the use is: Page 617 of 732 Protocol for Planning Services between the Region and NPCA Appendix B January 2018 Page | Appendix B - 2 a. an institutional use including hospitals, long-term care homes, retirement homes, pre-schools, school nurseries, day cares and schools; b. an essential emergency service such as that provided by fire, police and ambulance stations and electrical substations; or c. uses associated with the disposal, manufacture, treatment or storage of hazardous substances. 3.1.6 Where the two zone concept for flood plains is applied, development and site alteration may be permitted in the flood fringe, subject to appropriate floodproofing to the flooding hazard elevation or another flooding hazard standard approved by the Minister of Natural Resources. 3.1.7 Further to policy 3.1.6, and except as prohibited in policies 3.1.2 and 3.1.5, development and site alteration may be permitted in those portions of hazardous lands and hazardous sites where the effects and risk to public safety are minor, could be mitigated in accordance with provincial standards, and where all of the following are demonstrated and achieved: a. development and site alteration is carried out in accordance with floodproofing standards, protection works standards, and access standards; b. vehicles and people have a way of safely entering and exiting the area during times of flooding, erosion and other emergencies; c. new hazards are not created and existing hazards are not aggravated; and d. no adverse environmental impacts will result. 9 3.1.8 Development shall generally be directed to areas outside of lands that are unsafe for development due to the presence of hazardous forest types for wildland fire. Development may however be permitted in lands with hazardous forest types for wildland fire where the risk is mitigated in accordance with wildland fire assessment and mitigation standards. 10 9 Policy 3.1.7 of the PPS was added to the PPS in 2014, and was not part of the Memorandum of Understanding on Procedure to Address Conservation Authority Delegated Responsibility in 2001 between Conservation Ontario, Ministry of Natural Resources & Ministry of Municipal Affairs and Housing. However, Policy 3.1.7 provides clarity to Policies 3.1.2 and 3.1.5 and therefore could be considered part of the NPCA mandate. 10 Policy 3.1.8 of the PPS was added to the PPS in 2014, and was not part of the Memorandum of Understanding on Procedures to Address Conservation Authority Delegated Responsibility in 2001 between Conservation Ontario, Ministry of Natural Resources & Ministry of Municipal Affairs and Housing. As wildland fire is a new hazard, it should not be considered part of the NPCA mandate unless the Province gives further direction on this matter. Page 618 of 732 Protocol for Planning Services between the Region and NPCA Appendix C January 2018 Page | Appendix C - 1 Appendix C - Excerpt from the Ontario Regulation 155/06 Niagara Peninsula Conservation Authority: Regulation of Development, Interface with Wetlands and Alterations to Shorelines and Watercourses Development prohibited 2. (1) Subject to section 3, no person shall undertake development or permit another person to undertake development in or on the areas within the jurisdiction of the Authority that are, (a) adjacent or close to the shoreline of the Great Lakes-St. Lawrence River System or to inland lakes that may be affected by flooding, erosion or dynamic beaches, including the area from the furthest offshore extent of the Authority’s boundary to the furthest landward extent of the aggregate of the following distances: (i) the 100 year flood level, plus the appropriate allowance for wave uprush shown in the most recent document entitled “Lake Ontario Shoreline Management Plan” available at the head office of the Authority, (ii) the 100 year flood level, plus the appropriate allowance for wave uprush shown in the most recent document entitled “Lake Erie Shoreline Management Plan” available at the head office of the Authority, (iii) the predicted long term stable slope projected from the existing stable toe of the slope or from the predicted location of the toe of the slope as that location may have shifted as a result of shoreline erosion over a 100-year period, (iv) where a dynamic beach is associated with the waterfront lands, the appropriate allowance inland to accommodate dynamic beach movement shown in the most recent document entitled “Lake Ontario Shoreline Management Plan” available at the head office of the Authority, and (v) where a dynamic beach is associated with the waterfront lands, the appropriate allowance inland to accommodate dynamic beach movement shown in the most recent document entitled “Lake Erie Shoreline Management Plan” available at the head office of the Authority; (b) river or stream valleys that have depressional features associated with a river or stream, whether or not they contain a watercourse, the limits of which are determined in accordance with the following rules: (i) where the river or stream valley is apparent and has stable slopes, the valley extends from the stable top of bank, plus 15 metres, to a similar point on the opposite side, (ii) where the river or stream valley is apparent and has unstable slopes, the valley extends from the predicted long term stable slope projected from the existing stable Page 619 of 732 Protocol for Planning Services between the Region and NPCA Appendix C January 2018 Page | Appendix C - 2 slope or, if the toe of the slope is unstable, from the predicted location of the toe of the slope as a result of stream erosion over a projected 100-year period, plus 15 metres, to a similar point on the opposite side, (iii) where the river or stream valley is not apparent, the valley extends the greater of, (A) the distance from a point outside the edge of the maximum extent of the flood plain under the applicable flood event standard, to a similar point on the opposite side, and (B) the distance of a predicted meander belt of a watercourse, expanded as required to convey the flood flows under the applicable flood standard, to a similar point on the opposite side; (c) hazardous lands; (d) wetlands; or (e) other areas where development could interfere with the hydrologic function of a wetland, including areas up to 120 metres of all provincially significant wetlands and wetlands greater than 2 hectares in size, and areas within 30 metres of wetlands less than 2 hectares in size. O. Reg. 155/06, s. 2 (1); O. Reg. 71/13, s. 1 (1-3). (2) All areas within the jurisdiction of the Authority that are described in subsection (1) are delineated as the “Regulation Limit” shown on a series of maps filed at the head office of the Authority under the map title “Ontario Regulation 97/04: Regulation for Development, Interference with Wetlands and Alterations to Shorelines and Watercourses”. O. Reg. 71/13, s. 1 (4). (3) If there is a conflict between the description of areas in subsection (1) and the areas as shown on the series of maps referred to in subsection (2), the description of areas in subsection (1) prevails. O. Reg. 71/13, s. 1 (4). Page 620 of 732 Administration Office of the Regional Clerk 1815 Sir Isaac Brock Way, PO Box 1042, Thorold, ON L2V 4T7 Telephone: 905-685-4225 Toll-free: 1-800-263-7215 Fax: 905-687-4977 www.niagararegion.ca March 4, 2019 CL 6-2019, February 28, 2019 PEDC 2-2019, February 20, 2019 PDS 3-2019, February 20, 2019 DISTRIBUTION LIST SENT ELECTRONICALLY Development Applications Monitoring Report – 2018 Year End PDS 3-2019 Regional Council, at its meeting held on February 28, 2019, passed the following recommendation of its Planning and Economic Development Committee: 1. That Report PDS 3-2019, dated February 20, 2019, respecting Development Applications Monitoring Report - 2018 Year End, BE RECEIVED; and 2. That a copy of Report PDS 3-2019 BE CIRCULATED to Local Area Municipalities, the Niagara Peninsula Conservation Authority, Niagara Home Builders Association, Niagara Industrial Association, local Chambers of Commerce and School Boards. A copy of PDS 3-2019 is enclosed for your reference. Yours truly, Ann-Marie Norio Regional Clerk :jg CLK-C 2019-059 Page 621 of 732 Development Applications Monitoring Report – 2018 Year End March 4, 2019 Page 2 Distribution List L. Earl Senior Development Planner, Planning and Development Services N. Oakes Executive Assistant to the Commissioner, Planning and Development Services R. Mostacci Commissioner, Planning and Development Services Local Area Municipalities Niagara Peninsula Conservation Authority Niagara Home Builders Association Niagara Industrial Association Local Chambers of Commerce Local School Boards Page 622 of 732 PDS 3-2019 February 20, 2019 Page 1 Subject: Development Applications Monitoring Report - 2018 Year End Report to: Planning and Economic Development Committee Report date: Wednesday, February 20, 2019 Recommendations 1. That Report PDS 3-2019 BE RECEIVED for information; and, 2. That a copy of Report PDS 3-2019 BE CIRCULATED to Local Area Municipalities, the Niagara Peninsula Conservation Authority, Niagara Home Builders Association, Niagara Industrial Association, local Chambers of Commerce and School Boards. Key Facts The purpose of this report is to inform Regional Council of 2018 development application activity in Niagara Region. Regional Development Planning and Engineering staff reviewed 718 development applications in 2018. Regional Development Planning and Engineering staff attended 548 Pre- Consultation Meetings in 2018. The Region received $1,089,932 in review fees for development applications in 2018 (31% increase over 2017 fees). Financial Considerations There are no direct financial implications associated with this report. Analysis Development Applications Regional Development Services staff reviewed 718 development applications in 2018 representing a minimal 1.6% decrease over the 2017 application total (730). Figure 1 illustrates the number of applications considered by Development Planning and Engineering staff from 2013 to 2018 indicating high development activity levels and a general upward trend plateauing over the past few years. These development applications are circulated to the Region based on Provincial legislation requirements and the existing Memorandum of Understanding between the Region and local area municipalities for planning in Niagara. Page 623 of 732 PDS 3-2019 February 20, 2019 Page 2 ______________________________________________________________________ Figure 2 provides the breakdown of the development application types reviewed by Regional staff in 2018. The more complex development proposals often require multiple planning approvals. As an example, subdivision and condominium applications may also need amendments to the municipal Official Plan and Zoning By-law to facilitate the development. The categories with the most applications considered by Regional staff were Zoning By-law amendments (137), followed by Site Plan (112), Consent/ Severance (91), and Minor Variance (76). The distribution of applications circulated to the Region by local area municipalities during 2018 is shown on Figure 3. This information indicates relatively high levels of development activity in several communities. The municipalities with the most applications in the year were Niagara Falls (119), St. Catharines (99), Niagara -on-the- Lake (90), Fort Erie (77), and Lincoln (75). Page 624 of 732 PDS 3-2019 February 20, 2019 Page 3 ______________________________________________________________________ Page 625 of 732 PDS 3-2019 February 20, 2019 Page 4 ______________________________________________________________________ Preconsultation Meetings Development Services staff are scheduled to attend regular preconsultation meeting sessions two days each month in each local municipal office. These meetings with developers, property owners, local staff and agencies determine complete application submission requirements and assist in the processing of applications. In 2018, Regional staff attended 548 preconsultation meetings which is a 12% decrease compared to the 2017 total (see Figure 4). It is not uncommon for municipalities to experience these reduced numbers (in applications and preconsultation meetings) during a municipal election year. As the number of preconsultation meetings is an indicator of future development applications, Regional staff are expecting that development applications and preconsultation meeting numbers will resume an upward trend for 2019. Figure 5 illustrates the number of Preconsultation Meetings by municipality in 2018 that involved Regional staff. The municipalities with the highest levels of preconsultation activity were Niagara Falls (79), followed by Fort Erie (59), St. Catharines and Welland (54 each) and Thorold (52). Page 626 of 732 PDS 3-2019 February 20, 2019 Page 5 ______________________________________________________________________ Regional Review Fees Regional review fees are intended to offset Regional costs for the development review service. Figure 6 summarizes the fees collected between 2013 and 2018 for the Regional review of development applications. The 2018 total of $1,089,932 represents an increase of 31% over 2017. The 31% increase is due to a number of large development applications (i.e. Prudhommes Landing Subdivision); the increase in our review fee schedule; and the addition of Urban Design and Stormwater Management Reviews. Page 627 of 732 PDS 3-2019 February 20, 2019 Page 6 ______________________________________________________________________ Application Review Timelines Timeline response targets for municipal and agency files vary according to application type (complexity) and are established by Planning Act regulations and the current Memorandum of Understanding between the Region and the local area municipalities. The Region consults with municipal staff to establish local priorit ies and in several cases, extensions were granted to initial comment periods. This arrangement allowed for the resolution of issues, submission of additional information where required and addressed workload demands. Based on this consultation and coopera tion with local municipal staff, Regional staff provided review comments satisfying timeline targets for 95% of all Development Planning and Engineering applications with due dates in 2018 as outlined in Figure 7. Page 628 of 732 PDS 3-2019 February 20, 2019 Page 7 ______________________________________________________________________ Commissioner Comments In 2018, Regional Development Services assumed the responsibility for review of the Natural Heritage policies in the Region’s Official Plan in accordance with the revised Environmental Protocol with the Niagara Peninsula Conservation Authority. In order to review service delivery and ensure Regional Planning continues to add value to the application review and approval process for local municipalities and developers/investors, an update to the Memorandum of Understanding is nearing completion. The increased level of development in recent years represents a “new normal” for the Region. Regional Development Planning has adjusted its approach and practices to be solution oriented and proactive. By providing ongoing support to our local Municipalities, the Region strives to realize complete community planning outcomes that encourage the best possible development throughout the Region. It is important to keep in mind that the development approval process is not intended to be a substitute for community planning. While some municipalities have relied on the development approval process in past to achieve their land use objectives, this is not a best practice and cannot be sustained on a go forward basis – municipalities will have to invest and increase their capacity for proactive planning such as Secondary Plans and Neighbourhood Plans in order to achieve desirable result and meet expectations. Page 629 of 732 PDS 3-2019 February 20, 2019 Page 8 ______________________________________________________________________ Alternatives Reviewed None. Relationship to Council Strategic Priorities This report provides information on development application activity that contributes to strong economic prosperity throughout the communities within the Niagara Region. Other Pertinent Reports PDS 25-2018: Niagara Region Mid-Year 2018 Growth Monitoring Report PDS 23-2018: 2017 Year End Development Planning Applications Monitoring Report ________________________________ Prepared by: Lindsay Earl, MCIP, RPP Senior Development Planner Planning and Development Services ________________________________ Recommended by: Rino Mostacci, MCIP, RPP Commissioner Planning and Development Services ________________________________ Submitted by: Ron Tripp, P. Eng Acting Chief Administrative Officer This report was reviewed by Pat Busnello, MCIP, RPP, Manager Development Planning and Diana Morreale, MCIP, RPP, Director, Development Approvals. Page 630 of 732 Administration Office of the Regional Clerk 1815 Sir Isaac Brock Way, PO Box 1042, Thorold, ON L2V 4T7 Telephone: 905-685-4225 Toll-free: 1-800-263-7215 Fax: 905-687-4977 www.niagararegion.ca March 06, 2019 CL 4-2019, February 14, 2019 BRCOTW 2-2019, January 24, 2019 CSD 7-2019, January 24, 2019 AREA MUNICIPALITIES SENT ELECTRONICALLY 2019 Budget-Waste Management Services Operating Budget and Requisition CSD 7-2019 Regional Council, at its meeting held on February 14, 2019, passed the following recommendation of its Budget Review Committee of the Whole: 1.That the 2019 net Waste Management Service operating budget increase of $519,035 or 1.5% over 2018 operating budget BE APPROVED in accordance with Council approved guidance; 2.That the 2019 net Waste Management Service operating budget increase of an additional $173,012 or 0.5% over 2018 operating budget BE APPROVED in accordance with Council approved additional guidance; 3.That the total 2019 net Waste Management operating budget increase of an additional $33,929 or 0.1% above Council guidance for a total gross Waste Management Services operating budget of $54,927,292 and net budget amount of $35,328,313 as per Appendix 1 to Report CSD 7-2019, BE APPROVED; 4.That the net budget amount of $35,328,313 BE APPORTIONED between the local municipalities in accordance with the methodology approved in PWA 55-2011 as per Appendix 2 to Report CSD 7-2019; 5.That the necessary by-laws BE PREPARED and PRESENTED to Council for consideration; and Niagara 4'/I/ Region Page 631 of 732 2019 Budget-Waste Management Services Operating Budget and Requisition February 21, 2019 Page 2 6. That a copy of Report CSD 7-2019 BE CIRCULATED to the Local Area Municipalities. A copy of CSD 7-2019 and By-law No. 2019-14 are enclosed for your reference. Yours truly, Ann-Marie Norio Regional Clerk :cjp CLK-C 2019-047 cc: T. Harrison Commissioner, Enterprise Resource Management Services / Treasurer H. Chamberlain Director, Financial Management & Planning / Deputy Treasurer M. Murphy, Manager, Associate Director, Budget Planning & Strategy M. Montague Executive Assistant to the Commissioner, Enterprise Resource Management Services Page 632 of 732 CSD 7-2019 January 24, 2019 Page 1 Subject: 2019 Budget-Waste Management Services Operating Budget and Requisition Report to: Budget Review Committee of the Wholes Report date: Thursday, January 24, 2019 Recommendations 1. That the 2019 net Waste Management Service operating budget increase of $519,035 or 1.5% over 2018 operating budget BE APPROVED in accordance with Council approved guidance; 2. That the 2019 net Waste Management Service operating budget increase of an additional $173,012 or 0.5% over 2018 operating budget BE APPROVED in accordance with Council approved additional guidance; 3. That the total 2019 net Waste Management operating budget increase of an additional $33,929 or 0.1% above Council guidance for a total gross Waste Management Services operating budget of $54,927,292 and net budget amount of $35,328,313 as per Appendix 1 to Report CSD 7-2019, BE APPROVED; 4. That the net budget amount of $35,328,313 BE APPORTIONED between the local municipalities in accordance with the methodology approved in PWA 55-2011 as per Appendix 2 to Report CSD 7-2019; 5. That the necessary by-laws BE PREPARED and PRESENTED to Council for consideration; and 6. That a copy of Report CSD 7-2019 BE CIRCULATED to the Local Area Municipalities. Key Facts • The proposed net 2019 Waste Management Services (WMS) operating budget was prepared with consideration of Council’s budget guidance for 2019, however represents an increase of $726 thousand or 2.10% over the approved 2018 net budget. The 5 year average year-over-year requisition change (including 2019) represents an average annual change of 0.0%. • The 2016, 2017 and 2018 WMS operating budgets provided net year-over-year decreases of $277 thousand, $410 thousand and $289 thousand, respectively. • Assessment growth in aggregate for the Region is 1.65% for 2018, resulting in the net requisition changes by local area municipality as summarized in Appendix II Niagara9/I/ Region Page 633 of 732 CSD 7-2019 January 24, 2019 Page 2 ______________________________________________________________________ ranging from a decrease of 1.24% to an increase of 1.94% (total net requisition after growth of 0.45%). • The proposed net 2019 budget reflects a continued investment in the sustainability of infrastructure, continuation of diversion efforts in the Corporate and Area Municipal sectors (e.g. service level review, MRF opportunity review and Public Space Recycling), and doing business differently by continued monitoring of alternative waste processing technologies and transition of Blue Box program to full producer responsibility under the Resource Recovery and Circular Economy Act. • The net requisition amount has been allocated in accordance with the methodology approved in PWA 55-2011. The impact by local area municipality is affected by the budget increase as well as growth in households and results in an increase/decrease for each municipality, as per Appendix III Financial Considerations Year over Year Budget Change The gross budget proposed for 2019 totals $54.9 million with a net budget of $35.3 million, which is $726 thousand or a 2.10% increase over 2018 as outlined in Table 1. The proposed 2019 program maintains the current level of staff resources, with a permanent FTE complement of 32.0 and 2.2 temporary FTEs. As a result of the ongoing collection contract service challenges, an additional 2 temporary FTEs were hired in 2018 and are funded through the liquidated damages issued to the contractor for breaches of contractual performance standards. Table 1 – 2019 Waste Management Gross & Net Budget (‘000) 2018 2019 % Change Total Operating 47,435 48,428 2.09% Business Support 1,664 1,547 -7.04% Capital Transfer to Reserve & Debt Charges 4,955 4,952 -0.06% Gross Budget 54,054 54,927 1.61% Less: Revenues (19,452) (19,019) -2.23% Less: Reserve Transfers - (580) - Net Budget Requisition 34,602 35,328 2.10% A schedule providing the revenues and expenditures by object of expenditure for 2018 and 2019 is included as Appendix I. This appendix includes the 2018 budget and the 2019 budget including program changes and the percentage change for comparison. If it is Council direction to limit the budget increase to 2% in accordance with the guidance policy or to 1.5% increase in accordance with the previous Council direction, reductions as identified in the Alternatives Reviewed section would need to be considered. Page 634 of 732 CSD 7-2019 January 24, 2019 Page 3 ______________________________________________________________________ Analysis 2019 Waste Management Budget Overview The 2019 WMS budget represents an increase of 2.10% over the approved 2018 net budget. The proposed net budget year-over-year increase is $34,000 above the overall guidance of 2%. Trends over the last few years, as summarized in Table 2, show that historically the WMS net operating budget increase/decrease has been at or below previously established Council approved budget guidance. The 5 year average year- over-year requisition change (including 2019) represents an average annual change of 0.0%. Table 2 – Historical WMS Net Budget Increases / (Decreases) Summary ($000) Year Net Budget Requisition ($) $ Change % Change 2015 35,579 233 0.66% 2016 35,301 (278) -0.78% 2017 34,891 (410) -1.16% 2018 34,602 (289) -0.83% 2019 (Proposed) 35,328 726 2.10% Approximately 38% of the gross budget is related to the waste collection and disposal program areas, followed by 18% for organics collection and processing, 35% for recycling collection and processing, with the remaining 9% of the budget for a range of other diversion programs, planning, and administration. As much of the program is delivered through partnerships with private service providers, 79% of the operating- related costs (before capital financing and cost allocation) are in the form of outsourced costs (alternative service delivery) and are subject to contract escalations and conditions. Pressures Pressures to the 2019 budget include: Collection contract escalation as a result of adjustments for the number of households, CPI, and fuel costs ($746 thousand), and decreased Resource Productivity & Recovery Authority (RPRA) blue box funding for 2019 ($230 thousand). Also contributing to the budget pressure for 2019 is an overall forecasted decrease in end market recycling revenue of approximately $641 thousand based on current market conditions. The Chinese government has adopted strict contamination standards that are difficult to meet, creating domestic market surplus and a lack of demand and therefore lower market pricing for newsprint. Niagara Region continues to generate Page 635 of 732 CSD 7-2019 January 24, 2019 Page 4 ______________________________________________________________________ revenue for its newsprint, whereas according to recent Continuous Improvement Fund (CIF) pricing sheets, five Ontario Material Recycling Facility (MRFs) are reporting that they are paying to move mixed paper rather than generating revenue. WMS has budgeted for an increase in recycling centre operation costs related to labour of $388 thousand in order to reduce contamination and improve the quality of the end market product, including additional overtime costs and sorting labour, as well as an increase resulting from collective agreement negotiations of $147 thousand. Niagara Region also has contracts to transport and process recyclable material from the Region of Waterloo and Haldimand County. With the current market conditions, Niagara’s budgeted expenses for these purchases, including freight costs, have decreased by approximately $502 thousand, however a projected net profit of $274 thousand is forecasted. Staff has forecasted an offsetting increase in other revenue for 2019 when compared to 2018 of approximately $450 thousand. This increase is primarily as a result of increases in landfill tipping fee revenues ($227 thousand) and garbage bag tag revenues ($90 thousand). Despite projected cost savings (notably in consulting services, promotion and education, and utility costs) staff are recommending a draw from the Waste Management Stabilization Reserve Fund to mitigate the budget pressures generated from a lump-sum collection contractual payment of $350 thousand in 2019 (as per report PW 35-2016) for expenditures related to capital maintenance for the fleet, and the forecasted decrease in RPRA funding for 2019 of $230 thousand. RPRA funding methodology relies on previous net operating expenditures from waste diversion activities to determine current year funding. For the purposes of RPRA, 2019 funding will be based on 2017 net waste diversion program expenditures. Accordingly, staff are projecting a one-time decrease in 2019 funding as a result of higher than usual end market recycled material commodity pricing in 2017. Staff are projecting that annual RPRA funding will normalize in 2020 based on current projections for 2018. As summarized in Table 3, the operating budget includes a $4.1 million transfer to reserve funds consistent with CSD 70-2017 - Waste Management Reserve Strategy, which proposes a strategy to fund waste management capital needs, landfill liability for closure and post-closure care and operating budget risks. It proposes that the $4.1 million base budget be reallocated into the three separate waste management reserves as follows: • $1.6 million to the Waste Capital Reserve (Projected 2018 y/e balance of $14.8 million) – to fund open landfill site and MRF capital. • $2.3 million to the Landfill Liability Reserve (Projected 2018 y/e balance of $7.7 million) – to fund the landfill liability related to existing closed landfill site capital, and Humberstone and NR12 post-closure operating and capital, estimated at $79.2 million in 2017. This will provide for base operating budgets currently used Page 636 of 732 CSD 7-2019 January 24, 2019 Page 5 ______________________________________________________________________ for operation of the landfills to address disposal costs in the future when the Region no longer has open landfills for this purpose and generating tipping fee revenue. • $247 thousand to the Waste Stabilization Reserve (Projected 2018 y/e balance of $6.4 million) – to fund operating budget fluctuations, one-time items, contingencies, and risks such as those associated with pending regulations that may affect the recycling facility and operations. Table 3 – WMS Forecasted Reserve Balances, Contributions and Targets Reserve Projected 2018 Year-End Balance Reserve Transfers from Operating – 2019 Target Reserve Balance Waste Capital Reserve $15.1 million $1.6 million $19.4 million Landfill Liability Reserve $7.7 million $2.29 million $79.2 million Waste Stabilization Reserve $6.4 million $248 thousand $5.5 to $8.2 million Total $28.9 million $4.14 million $104 to $106.8 million 2019 Waste Management Requisition The net requisition amount will be allocated in accordance with the methodology approved in PWA 55-2011. As such, base waste management costs will be apportioned based on the 2017 percentage of residential units in each municipality, while the enhanced collection services and associated disposal costs will be apportioned directly to the requesting municipalities. The year-over-year increase in requisition amount by local area municipality before assessment growth equates to a range from an increase of 1.21% to 4.41% with an average increase of 2.10%, as outlined in Appendix II. The net requisition changes by local area municipality after growth ranges from a decrease of 1.24% to an increase of 1.94%. This range is the result of the differences in household growth between local area municipalities. The WM levy is collected as a special levy with the Region establishing the tax rates for each municipality (with the exception of NOTL). Note that these are average impacts and the actual impact will vary on each individual property based on year over year assessment change relative to the average assessment change. Appendix III provides the impacts of the WMS requisition for 2019 in comparison to 2018 on a cost per typical residential unit basis by area municipality. Page 637 of 732 CSD 7-2019 January 24, 2019 Page 6 ______________________________________________________________________ Risks & Opportunities The proposed budget, like any budget, has a number of forecast risks, as well as opportunities, which include: • Recycling Commodity Price Risk –The market for commodities does have significant risk based on market fluctuations. Staff have projected a decrease in commodity revenues for 2019 but there is a further risk that the commodity prices could decrease more than what has been projected. • Other Price Risks – the collection contract with the private sector contains a number of contract adjustments related to fuel prices and CPI. If these factors exceed the forecast, that could have a material impact on the budget. • Risk associated with the uncertainty around the Waste Free Ontario Act and the transition to extended producer responsibility and the impacts on the recycling facility. • Counterparty risk related to the waste collection contract for services that represents 39% of Waste Management’s operating costs. • Current collection contract provider issues may result in increased costs in 2019. The current waste management curbside collections contract is set to expire in March 2021. Once tendered, the new collections contract may result in an increase in annual collection contract costs. • The Niagara Region continues to explore opportunities for procurement of recyclable material processing for other municipalities. Alternatives Reviewed 1. To limit the 2019 net Waste Management Service operating budget increase to $519,035 or 1.5% over 2018 operating budget in accordance with Council approved guidance the following items totalling $211,540 or 0.6% would have to be eliminated. This alternative is NOT RECOMMENDED due to the service impact on the following areas: a. Extending Humberstone landfill site hours of operation ($49,700). This proposal is to extend the operating hours of the site by one hour daily as per the request from the collections contract provider. Staff are recommending the program change as the service provider has indicated that this will assist in improving service to residents. b. Mattress Recycling Program ($84,000). Mattresses are an issue operationally and do not compact well, resulting in lost air space and capacity in the landfill. By delaying the re-introduction of this program, it may result in higher costs and the loss of a landfill capacity mitigation opportunity. c. Reduction of Construction and Demolition Wood Grinding Service for 2019 ($51,000). Page 638 of 732 CSD 7-2019 January 24, 2019 Page 7 ______________________________________________________________________ This material does not compact well without grinding and the wood chips are used in the landfills for operations. Although there is enough material on hand at the landfills for 1 year of operations, reducing this service for 2019 will increase the waste tonnage and result in lost air space and capacity in the landfills. d. Reduction in Promotion and Education Resources ($26,840). WMS provides a variety of promotion and education resources and campaigns for residents for the diversion of waste from landfills. Failure to fully implement these waste reduction campaigns and communication plans will impact the Niagara Region’s diversion rates and associated recycling revenues and funding, and more material will end up in landfills, resulting in reduced capacity. 2. To limit the 2019 net Waste Management Service operating budget increase to $519,035 or 1.5% plus an additional $173,012 or 0.5% over 2018 operating budget in accordance with Council approved additional guidance the following item totalling $33,929 or 0.1% would have to be eliminated. This alternative is NOT RECOMMENDED due to the service impact on the following area: a. 6 Month Delay in Mattress Recycling Program ($33,929). Mattresses are an issue operationally and do not compact well, resulting in lost air space and capacity in the landfill. By delaying this program, it may result in higher costs and the lost of a landfill capacity mitigation opportunity. Relationship to Council Strategic Priorities The 2019 Waste Management budget supports an environment to enable economic prosperity. The proposed budget supports Council’s strategic priorities of doing business differently and organizational excellence through outsourcing of operations and increasing accessibility and service in key areas, including increasing revenues through renegotiation of third party recycling processing contracts. Other Pertinent Reports PWA 55-2011 – Waste Management Services Financing Study CSD 70-2017 - Waste Management Reserve Strategy WMPSC-C 33 -2018 Waste Management Tipping Fees Page 639 of 732 CSD 7-2019 January 24, 2019 Page 8 ______________________________________________________________________ ________________________________ Prepared by: Helen Chamberlain, CPA, CA Director, Financial Management & Planning/ Deputy Treasurer ________________________________ Recommended by: Todd Harrison, CPA, CMA Commissioner/Treasurer Enterprise Resource Management Services ________________________________ Submitted by: Ron Tripp, P.Eng. Acting Chief Administrative Officer This report was prepared by Rob Fleming, Senior Tax & Revenue Analyst, in consultation with Sara Mota, Program Financial Specialist and Reviewed by Margaret Murphy, Associate Director, Budget Planning & Strategy, Catherine Habermebl, Director Waste Management Services and Ron Tripp, Commissioner, Public Works Appendices Appendix I Waste Management – Schedule of Revenues and Expenditures Appendix II Proposed 2019 Requisition by Municipality Appendix III 2019 WM Requisition for Typical Residential Property by Municipality Page 640 of 732 Schedule of Expenditures and Revenues w Q3 DeptID: D_65000B Waste Management Services Fiscal Year: 2019 D_65000B 2017 2018 2019 Actual Q3 Forecast Budget Budget Total Total Total Base Services Base Variance Base Variance % Total Program Changes Total Total Variance Total Variance % A_40000AB Compensation 3,273,657 3,358,724 3,575,409 3,678,050 102,641 2.9%8,100 3,686,150 110,741 3.1% A_41000AB Administrative 569,145 1,442,120 1,211,155 1,037,950 (173,205)(14.3%)40,000 1,077,950 (133,205)(11.0%) A_44000AB Operational & Supply 39,082,364 37,863,405 39,759,868 40,806,872 1,047,004 2.6%41,600 40,848,472 1,088,604 2.7% A_50000AB Occupancy & Infrastructure 1,341,764 1,435,149 1,492,330 1,438,380 (53,950)(3.6%)- 1,438,380 (53,950)(3.6%) A_52000AB Equipment, Vehicles,Technology 986,067 1,206,181 1,087,577 1,053,036 (34,541)(3.2%)- 1,053,036 (34,541)(3.2%) A_56000AB Partnership, Rebate, Exemption 139,608 165,847 173,309 195,700 22,391 12.9%-195,700 22,391 12.9% A_58000AB Financial Expenditures 41,745 (4,891)--- ---- - A_75100AC Transfers To Funds 4,526,631 4,135,500 4,135,500 4,135,500 - -- 4,135,500 - - A_60000AC Allocation Between Departments 163,084 138,475 135,539 128,626 (6,913)(5.1%)-128,626 (6,913)(5.1%) Gross Expenditure Subtotal 50,124,066 49,740,509 51,570,686 52,474,112 903,427 1.8%89,700 52,563,812 993,127 1.9% A_30000AB Taxation (34,892,419) (34,602,337) (34,602,336) (35,203,719) (601,382)1.7% (124,594) (35,328,312) (725,976)2.1% A_32400AB By-Law Charges & Sales (18,358,285) (13,434,693) (14,837,455) (14,588,064)249,391 (1.7%)- (14,588,064)249,391 (1.7%) A_34950AB Other Revenue (4,676,136) (4,913,565) (4,614,571) (4,430,915)183,656 (4.0%)- (4,430,915)183,656 (4.0%) A_75000AC Transfers From Funds (204,037)(521,831)-(580,000) (580,000) -- (580,000) (580,000) - Gross Revenue Subtotal (58,130,876) (53,472,426) (54,054,362) (54,802,697) (748,335)1.4% (124,594) (54,927,291) (872,929)1.6% Net Expenditure (revenue) before indirect allocations (8,006,811) (3,731,917) (2,483,676) (2,328,585)155,092 (6.2%) (34,894) (2,363,478)120,198 (4.8%) A_70000AC Indirect Allocation 1,417,334 1,466,831 1,553,752 1,457,141 (96,611)(6.2%)34,894 1,492,035 (61,717)(4.0%) A_70200AC Capital Financing Allocation 907,047 926,414 929,924 871,443 (58,481)(6.3%)-871,443 (58,481)(6.3%) Allocation Subtotal 2,324,381 2,393,245 2,483,676 2,328,585 (155,091)(6.2%)34,894 2,363,478 (120,198)(4.8%) Net Expenditure (revenue) after indirect allocations (5,682,430) (1,338,672)0 -0 ---0 - FTE - Reg 32.0 32.0 --32.0 - FTE - Temp 2.2 2.2 --2.2 - CSD 7-2019 Appendix I January 24, 2019 Niagara «rJ Region DI...___________,...___ ____ _____. Page 641 of 732 CSD 7‐2019 Appendix II January 24, 2019 Appendix II ‐ Proposed 2019 Requisition by Municipality Increase/ (Decrease) ($000) % Increase/ (Decrease) Taxable Assessment Growth ($000) Net Increase/ (Decrease) ($000) Taxable Assessment Growth (%) Net Increase/ (Decrease) (%) Fort Erie 2,627$ 2,677$ 49$ 1.87% 60$ (11)$ 2.30% ‐0.42% Grimsby 1,811$ 1,850$ 39$ 2.15% 57$ (18)$ 3.14% ‐0.99% Lincoln 1,575$ 1,602$ 28$ 1.76% 21$ 7$ 1.33% 0.43% Niagara Falls 6,746$ 6,930$ 185$ 2.74% 125$ 60$ 1.85% 0.88% Niagara‐on‐the‐Lake* 1,480$ 1,545$ 65$ 4.41% 37$ 29$ 2.48% 1.94% Pelham 1,171$ 1,205$ 34$ 2.92% 25$ 9$ 2.11% 0.81% Port Colborne 1,748$ 1,771$ 23$ 1.30% 13$ 10$ 0.75% 0.55% St. Catharines 10,714$ 10,873$ 160$ 1.49% 36$ 123$ 0.34% 1.15% Thorold 1,432$ 1,476$ 44$ 3.05% 61$ (18)$ 4.29% ‐1.24% Wainfleet 541$ 547$ 7$ 1.21% 8$ (2)$ 1.49% ‐0.28% Welland 3,898$ 3,964$ 66$ 1.68% 71$ (5)$ 1.81% ‐0.13% West Lincoln 861$ 888$ 28$ 3.22% 24$ 4$ 2.74% 0.48% Total 34,602$ 35,328$ 726$ 2.10%538$ 188$ 1.65% 0.45% * NOTL assessment growth value on increase in residential units NOT CVA (as per NOTL requisition methodology). * Total taxable assessment growth percentage of 1.65% represents Niagara growth overall. Growth Impact $Growth Impact % Municipality 2019 Requisition ($000) 2018 Charges ($000) Difference Page 642 of 732 CSD 7‐2019Appendix IIIJanuary 24, 2018MonthlyCVA3WM taxes CVA4WM taxes $ % $Fort Erie 205,289 139.50$ 210,015 138.97$ (0.53)$ ‐0.38% (0.04)$ Grimsby361,650 147.98$ 382,289 146.09$ (1.88)$ ‐1.27% (0.16)$ Lincoln338,742 149.92$ 354,651 150.61$ 0.69$ 0.46% 0.06$ Niagara Falls237,360 124.62$ 246,816 125.52$ 0.89$ 0.72% 0.07$ Niagara‐on‐the‐Lake2Pelham338,763 156.01$ 348,986 157.03$ 1.02$ 0.66% 0.09$ Port Colborne 194,197 167.24$ 199,310 167.73$ 0.49$ 0.29% 0.04$ St. Catharines 244,559 158.94$ 252,106 159.90$ 0.96$ 0.60% 0.08$ Thorold 225,497 135.02$ 231,911 133.21$ (1.81)$ ‐1.34% (0.15)$ Wainfleet 246,135 145.09$ 255,870 143.97$ (1.11)$ ‐0.77% (0.09)$ Welland 203,129 157.47$ 208,841 157.09$ (0.39)$ ‐0.24% (0.03)$ West Lincoln 286,806 132.80$ 300,968 133.22$ 0.42$ 0.32% 0.04$ 12019 draft WM rates based on 2018 tax policy and 2019 draft requisition amounts.2NOTL charge to residents based on fixed household amount.3Average Residential CVA from 2018 tax policy study.42018 CVA adjusted by the 2019 average MPAC phased‐in assessment increase for the municipality.2019 Draft 1Annual Increase/(Decrease)Municipality2018 FinalAppendix III ‐ 2019 WM Requisition For Typical Residential Property by MunicipalityPage 643 of 732 Bill No. 2019-14 Authorization Reference: BRCOTW 2-2019 Minute Item 5.2 THE REGIONAL MUNICIPALITY OF NIAGARA BY-LAW NO. 2019-14 A BY-LAW TO ADOPT THE 2019 WASTE MANAGEMENT BUDGET FOR THE REGIONAL MUNICIPALITY OF NIAGARA WHEREAS subsection 289 (1) of the Municipal Act, S.O. 2001, c. 25, as amended, requires that an upper-tier municipality shall in each year prepare and adopt a budget; and, WHEREAS the council of the Regional Municipality of Niagara adopted its 2019 Waste Management Budget as described herein. NOW THEREFORE the Council of The Regional Municipality of Niagara enacts as follows: 1. That the 2019 Waste Management Gross Operating Budget of $54,927,292 and Net Operating Budget of $35,328,313 be and hereby is adopted. 2. That this by-law shall come into force and effect on the day upon which it is passed. THE REGIONAL MUNICIPALITY OF NIAGARA &/;:JI:~ Ann-M~ie No'rio, Regional Clerk Passed: February 14, 2019 Page 1 of 1 Page 644 of 732 Administration Office of the Regional Clerk 1815 Sir Isaac Brock Way, PO Box 1042, Thorold, ON L2V 4T7 Telephone: 905-685-4225 Toll-free: 1-800-263-7215 Fax: 905-687-4977 www.niagararegion.ca March 06, 2019 CL 4-2019, February 14, 2019 BRCOTW 2-2019, January 24, 2019 CSD 8-2019 Revised, January 24, 2019 AREA MUNICIPALITIES SENT ELECTRONICALLY 2019 Budget-Water and Wastewater Operating Budget, Rate Setting and Requisition CSD 8-2019 Revised Regional Council, at its meeting held on February 14, 2019, passed the following recommendation of its Budget Review Committee of the Whole: 1.That the 2019 net Water & Wastewater operating budget increase of $1,667,883 or 1.50% over 2018 operating budget BE APPROVED in accordance with Council approved guidance; 2.That the 2019 net Water & Wastewater operating budget be increased by an additional $555,961 for 0.50% over 2018 operating BE APPROVED in accordance with Council approved additional guidance; 3.That the total 2019 net Water & Wastewater operating budget be increased by an additional $3,502,611 or 3.15% above Council guidance, BE APPROVED; 4.That the 2019 gross Water Operations operating budget of $44,652,514 and net budget in the amount of $44,238,899 as outlined in Appendix VI to Report CSD 8-2019 for the Water Budget, Rates and Requisition BE APPROVED; Niagara 4'/I/ Region Page 645 of 732 2019 Budget-Water and Wastewater Operating Budget, Rate Setting and Requisition February 21, 2019 Page 2 5. That the proposed fixed water requisition shown in Table 3 of Report CSD 8-2019, based on 25% of the Region’s water net operating budget for the year and divided by 12 to determine the monthly charge, to be billed to each of the serviced Local Area Municipalities starting January 1, 2019, apportioned based on their previous 8 year’s average water supply volumes, BE APPROVED; 6. That the Region’s proposed 2019 variable water rate of $0.580, shown in Table 4 of Report CSD 8-2019, to be effective January 1, 2019 and calculated by taking 75% of the Region’s water net operating budget and dividing by the estimated supply volume, to be billed on a monthly basis to each serviced Local Area Municipality based on the previous month’s metered flows, BE APPROVED; 7. That the 2019 gross Wastewater Operations operating budget of $76,105,449 and net budget in the amount of $72,679,758 as outlined in Appendix VI to Report CSD 8-2019 for the Wastewater Budget, Rates and Requisition BE APPROVED; 8. That the proposed 2019 fixed wastewater requisition as shown in Table 5 of Report CSD 8-2019, based on 100% of the Region’s net operating budget for the year and divided by 12 to determine the monthly charge, to be billed to each of the Local Area Municipalities starting January 1, 2019, apportioned based on their previous 3 year’s average wastewater supply volumes, BE APPROVED; 9. That the 2019 wastewater monthly bills INCLUDE reconciliation for the 2017 net requisition allocation based on actual wastewater flows versus the estimated flows, as shown in Table 6 of Report CSD 8-2019; 10. That the necessary by-laws BE PREPARED and PRESENTED to Council for consideration; and 11. That a copy of Report CSD 8-2019 BE CIRCULATED to the Local Area Municipalities. Page 646 of 732 2019 Budget-Water and Wastewater Operating Budget, Rate Setting and Requisition February 21, 2019 Page 3 A copy of CSD 8-2019 Revised and By-law Nos. 2019-12 and 2019-13 are enclosed for your reference. Yours truly, Ann-Marie Norio Regional Clerk :cjp CLK-C 2019-048 cc: T. Harrison Commissioner, Enterprise Resource Management Services / Treasurer H. Chamberlain Director, Financial Management & Planning / Deputy Treasurer M. Murphy, Manager, Associate Director, Budget Planning & Strategy M. Montague Executive Assistant to the Commissioner, Enterprise Resource Management Services Page 647 of 732 CSD 8-2019 REVISED January 24, 2019 Page 1 Subject: 2019 Budget-Water and Wastewater Operating Budget, Rate Setting and Requisition - REVISED Report to: Budget Review Committee of the Whole Report date: Thursday, January 24, 2019 Recommendations 1. That the 2019 net Water & Wastewater operating budget increase of $1,667,883 or 1.50% over 2018 operating budget BE APPROVED in accordance with Council approved guidance; 2. That the 2019 net Water & Wastewater operating budget be increased by an additional $555,961 for 0.50% over 2018 operating BE APPROVED in accordance with Council approved additional guidance; 3. That the total 2019 net Water & Wastewater operating budget be increased by an additional $3,502,611 or 3.15% above Council guidance, BE APPROVED; 4. That the 2019 gross Water Operations operating budget of $44,652,514 and net budget in the amount of $44,238,899 as outlined in Appendix VI to report CSD 8- 2019 for the Water Budget, Rates and Requisition BE APPROVED; 5. That the proposed fixed water requisition shown in Table 3 of report CSD 8-2019, based on 25% of the Region’s water net operating budget for the year and divided by 12 to determine the monthly charge, to be billed to each of the serviced Local Area Municipalities starting January 1, 2019, apportioned based on their previous 8 year’s average water supply volumes, BE APPROVED; 6. That the Region’s proposed 2019 variable water rate of $0.580, shown in Table 4 of report CSD 8-2019, to be effective January 1, 2019 and calculated by taking 75% of the Region’s water net operating budget and dividing by the estimated supply volume, to be billed on a monthly basis to each serviced Local Area Municipality based on the previous month’s metered flows, BE APPROVED; 7. That the 2019 gross Wastewater Operations operating budget of 76,105,449 and net budget in the amount of $72,679,758 as outlined in Appendix VI to report CSD 8- 2019 for the Wastewater Budget, Rates and Requisition BE APPROVED; 8. That the proposed 2019 fixed wastewater requisition as shown in Table 5 of report CSD 8-2019, based on 100% of the Region’s net operating budget for the year and divided by 12 to determine the monthly charge, to be billed to each of the Local Area Niagara9/I/ Region Page 648 of 732 CSD 8-2019 REVISED January 24, 2019 Page 2 ______________________________________________________________________ Municipalities starting January 1, 2019, apportioned based on their previous 3 year’s average wastewater supply volumes, BE APPROVED; 9. That the 2019 wastewater monthly bills INCLUDE reconciliation for the 2017 net requisition allocation based on actual wastewater flows versus the estimated flows, as shown in Table 6 of report CSD 8-2019; 10. That the necessary by-laws BE PREPARED and PRESENTED to Council for consideration; and 11. That a copy of Report CSD 8-2019 BE CIRCULATED to the Local Area Municipalities. Key Facts • Council provided base guidance of 1.5%, which is not enough to support infrastructure requirements. The proposed 2019 budget cannot accommodate an enhanced investment in sustainability of infrastructure as determined through the Safe Drinking Water Act (SDWA) requirements within additional guidance of 2.0%. • The combined Water and Wastewater net based budget represents a $5.73 million increase or 5.15% over 2018, as shown in Table 1. • The Asset Management Plan (AMP) identified a current backlog of $360 million and current annual funding deficit of $77 million per year. Recommendation 3 will provide an additional $3.65 million which will assist in reducing annual funding deficit. • The proposed net Water budget represents a $1.19 million increase, or 2.77% over 2018; the proposed net Wastewater budget represents a $4.53 million increase, or 6.65% over 2018. • The requisition methodology conforms to Council approved cost recovery methodology from 2011, which was reaffirmed through report CSD 61-2015, on July 2, 2015. The methodology apportions to the local area municipalities water at 75% variable rate and 25% as a fixed component and wastewater 100% fixed. • The proposed variable water rate is increased by 2.5% to $0.580 (2018 = $0.566) attributed to the budget increase offset in part by an increase in projected water flows of 250 ML. • The SDWA specifies that in order to be compliant the Region must have in place a sustainable Financial Plan (O.Reg 453/07). Financial Considerations The Water and Wastewater Division’s proposed 2019 net budget amount of $116.92 million represents a $5.73 million net increase or 5.15% from the 2018 budget, as shown in Table 1. $72.68 million of this total net cost is related to the Wastewater program, representing a net increase of $4.53 million, or 6.65% from 2018. The Page 649 of 732 CSD 8-2019 REVISED January 24, 2019 Page 3 ______________________________________________________________________ remaining $44.24 million relates to the Water program, which has increased by $1.19 million, or 2.77% from 2018. The proposed gross budget and comparison to the 2018 net budget are outlined in Table 1. Table 1 – Summary of Proposed Water and Wastewater Base Budgets 2019 Proposed Budget - Gross & Net Water Wastewater Total Total Operating 22,066,520 46,759,369 68,825,889 Business Support 1,644,378 2,630,469 4,274,847 Reserve Transfer & Debt Charges 20,941,616 26,715,611 47,657,227 Gross 2019 Budget Total 44,652,514 76,105,449 120,757,963 Less: Revenues (413,615) (3,425,691) (3,839,306) Less: Reserve Funding - - - Net 2019 Budget Requisition 44,238,899 72,679,758 116,918,657 Net 2018 Budget Requisition 43,046,531 68,145,671 111,192,202 % Change in Net Budget Requisition 2.77% 6.65% 5.15% Analysis The 2019 Water and Wastewater budgets were developed giving consideration to historical results (2017 actuals, 2018 forecast), operational concerns, legislative compliance, standard operating procedures, collaborations with LAMs, and cross- divisional and corporate business support costs. Information from the SDWA has also been incorporated in the 2019 budgets. The total program cost includes both operating expenditures (representing 57% of total program costs), as well as transfers to reserve and debt charges in support of the capital program (representing 39% of the total program costs) with the remaining as business support (4%). Budget Pressures Capital/Infrastructure In 2017 the Region completed, and Council approved, a comprehensive Asset Management Plan (AMP). The detailed information available in this AMP was utilized in the 2019 capital budget preparation. This annual investment would address the average 10 year requirement and backlog as of December 2016. The consultant reviewed the 10 year budget and established that even if the entire available capital dollars were applied against the replacement and rehabilitation of exiting assets the Region’s annual funding gap would be $77M (10 year AARI). Page 650 of 732 CSD 8-2019 REVISED January 24, 2019 Page 4 ______________________________________________________________________ The total capital financing (transfer to capital reserve plus debt charges) included in the proposed budget to fund Regional infrastructure has increased to $47.7 million from $45.9 million in 2018. The chart below shows the approved 2018 and forecasted 2019 to 2028 trend of operating dollars used to fund infrastructure. The recently completed SDWA Financial Plan identified increasing capital financing as an urgent need in order to address the current infrastructure gap. As a result, a proposed increase is recommended in the combined water and wastewater transfer from operating to capital of $3M annually. Chart 1 – Operating Budget Supporting Infrastructure ($ 000,000) While an increase in funding towards the capital program is proposed, significant challenges are still expected as a result of declining forecasts in reserves as follows. The following chart is inclusive of the additional $3M in capital funding (as per recommendation 3). Debt will need to be utilized in the interim as the reserve balances decline. As presented within report PW 4-2019 Financial Plan for O.Reg. 453/07, staff proposed as a guiding principle that a minimum reserve balances of 2% of current asset value be maintained. The dotted lines on the below chart illustrate the 2% target compared against the forecasted reserve balance for each year. The wastewater reserve starts below the target balance but by 2025 starts to exceed the target balance as a result of a built in contingency to mitigate uncertainty around future upper level government grants provided for specific future projects. 80 70 60 so 40 30 20 10 Water • Tra nsfers to Reserve -W • Debt Charges -W 80 70 60 so 40 30 20 10 Wastewater ----------AAR I L.... - - ~ -1=1= ---- -- .... ~ ~ -I--~ I--~ .... 1--I--I-I-1--I--L.... + I I I I T I . ~'b ~ (\,<:) (\,", (\,'\, (\,,., ~ ct> (\,<o ~ (\,'b '\,<:) '\,<:) '\,<:) '\,<:) '\,<:) '\,<:) '\,<:) '\,<:) '\,<:) '\,<:) '\,<:) • Transfers to Reserve -WW • Debt Charges -WW Page 651 of 732 CSD 8-2019 REVISED January 24, 2019 Page 5 ______________________________________________________________________ Other Budget Pressures: The Water and Wastewater division is currently experiencing maintenance challenges with its existing infrastructure. Many assets are being operated past their planned lifecycles and being run to failure. Most maintenance performed is reactive in nature due to the increasing burden and workload on existing maintenance staff. Equipment failures also increases the risk of non-compliance with provincial and federal legislation. There is currently one such non-compliance order due to equipment failure at the Niagara Falls Wastewater Treatment Plant. A proposed increase of 6 FTEs for maintenance staff at a total cost of $440K is included for consideration within Council approved guidance. These additional resources will help with the increasing reactive and emergency type of repairs that are happening, while also increasing much needed preventative maintenance to keep infrastructure operating properly. To compliment the additional staff an increase for Equipment Repair & Maintenance costs of $601K is also included in the base budget. Included in the base budget is a program change to increase the water and wastewater operations staff by 5 FTEs, with a total cost of $382K. The purpose of this program change is to implement the 3-man shift schedule throughout all of water and wastewater. The schedule is currently being piloted in area 1 wastewater and has seen to have decreased overtime, increased the cross training of existing staff and has standardized the operational tasks each operator is responsible for. This ultimately leads to lower operational risk. Included in the base budget is a program change to convert a temporary Quality Management System (QMS) Analyst to a permanent Water Wastewater QMS Specialist at a cost of $15K. This is required to support the continued maintenance of the Region’s Drinking Water Quality Management System. This will also allow for further 180 160 140 120 l:! 100 .2 -~ e ~ ro 40 20 was tewater Reserve ----------- 2019 2020 202 1 2022 2023 2024 2025 2026 2027 2028 (20) ......_ ___________________________ _ Page 652 of 732 CSD 8-2019 REVISED January 24, 2019 Page 6 ______________________________________________________________________ development, implementation, and application of the QMS system. Use of a QMS system is a legislated requirement under the Safe Drinking Water Act. Included in the base budget is a program change to add an additional 2 Environmental Enforcement Officers (EEOs). EEOs are responsible for enforcing the sewer use by- law, providing spill response, administering the hauled sewage programs, and inspecting restaurant grease traps. The current complement of 2 EEO’s cannot perform all of the testing, sampling, and inspections that are required. It is anticipated that the 2 additional positions would generate revenue in excess of their salary costs and provide a net savings in 2019 of $139K. Included in the base budget is a program change for a full time Energy Project Manager. Currently water wastewater has an embedded ERMS Energy Consultant; however, that resource is not being provided to water wastewater by ERMS after the end of 2018. The annual water wastewater utility budget is in excess of $10M. There are currently several funding programs for energy efficiency and savings that could be taken advantage of. It is anticipated that after rebates and cost avoidance from efficiencies that this position will provide a net savings in 2019 of $38K. Other pressures included in the budget include an addition $359K for sludge haulage and cake disposal. A portion of this is from contractual price escalations based on inflation and diesel fuel costs, however a large portion also relates to increase truck costs due to the equipment failures at the Niagara Falls Wastewater Treatment Plant. Included in the base budget is increased debt servicing costs for a combined Water and Wastewater annual impact of $1.86 million over 2018 in the base budget (included in the 1.5%) to support capital financing requirements of upcoming capital projects. Water Requisition Fixed Water Requisition As per Council’s approved methodology, $11,059,725 (25%) of the net Water budget will be recovered from fixed monthly requisitions to the local municipalities based on historical flows. The historical water flows and percentages utilized are included in Appendix I and II. This annual amount based on the historical flows is then divided by 12 to determine the monthly charge to be billed to each of the services Local Area Municipalities starting January 1, 2019. Also included as part of Appendix I is the annual impact on the fixed water requisition amount between 2018 and 2019 for each LAM. Table 3 summarizes the fixed amounts to be billed to each LAM based on the above methodology. Page 653 of 732 CSD 8-2019 REVISED January 24, 2019 Page 7 ______________________________________________________________________ Table 3 – Fixed Water Requisition for 2019 Net Budget Fixed Water Requisition for 2019 Net Budget Municipality 3-Year Avg. (%) Allocation ($) Monthly ($) Fort Erie 8.05% $890,784 $74,232 Grimsby 5.59% $618,466 $51,539 Lincoln 4.00% $442,040 $36,837 Niagara Falls 26.50% $2,930,350 $244,196 Niagara-on-the-Lake 5.42% $598,960 $49,913 Pelham 2.18% $240,636 $20,053 Port Colborne 5.31% $587,731 $48,978 St. Catharines 26.39% $2,918,570 $243,214 Thorold 3.58% $395,686 $32,974 Welland 11.50% $1,271,541 $105,962 West Lincoln 1.49% $164,962 $13,747 Total 100.00% $11,059,725 $921,644 Table 3 – Fixed Water Requisition for 2019 Net Budget - REVISED Fixed Water Requisition for 2019 Net Budget Municipality 3-Year Avg. (%) Allocation ($) Monthly ($) Fort Erie 8.06% $891,561 $74,297 Grimsby 5.60% $619,814 $51,651 Lincoln 3.98% $440,441 $36,703 Niagara Falls 26.53% $2,934,620 $244,552 Niagara-on-the-Lake 5.41% $598,784 $49,899 Pelham 2.18% $240,909 $20,076 Port Colborne 5.32% $588,466 $49,039 St. Catharines 26.41% $2,920,423 $243,369 Thorold 3.57% $395,051 $32,921 Welland 11.44% $1,265,722 $105,477 West Lincoln 1.48% $163,933 $13,661 Total 100.00% $11,059,725 $921,644 Variable Water Rate The remaining $33,179,174 (75%) will be charged through the variable water rates. Staff is recommending that the variable rate be set at $0.580 per cubic metre as outlined in Table 4 using a water forecast based on the average flow volumes that have been realized over the past three years. This marginally increases the flow volumes that was used for the purpose of 2019 variable water rate setting, minimizing the risk of unpredictable and weather related flows. An overview of the water trends and relate risk is outlined in more detail in Appendix II. Rate increase of 2.5% as a result of increased budget (2.8%) offset by increased water flow of 250 ML (0.4%). -------------------------- ----------------------------- -- Page 654 of 732 CSD 8-2019 REVISED January 24, 2019 Page 8 ______________________________________________________________________ Table 4 – Variable Water Rate for 2019 Net Budget 2019 Variable Water Rate Variable Allocation (75% x $44,238,900) $ 33,179,174 2019 Water Flow Forecast (m3) 57,250,000 Variable Rate ($/m3) $ 0.580 Wastewater Requisition 100% of the net wastewater requisition will be recovered from fixed monthly requisitions to the local municipalities. The historical wastewater flows and percentages utilized are included in Appendix III. This annual amount based on the historical flows is then divided by 12 to determine the monthly charge to be billed to each of the services Local Area Municipalities starting January 1, 2019. Also included as part of Appendix III is the annual impact of the fixed wastewater requisition amount between 2018 and 2019 for each LAM. Table 5 summarizes the fixed amounts to be billed to each LAM based on the above methodology. Table 5 – Fixed wastewater Requisition for 2019 Net Budget Fixed Wastewater Requisition for 2019 Net Budget Municipality 3-Year Avg. (%) Allocation ($) Monthly ($) Fort Erie 10.52% $7,644,115 $637,010 Grimsby 4.72% $3,430,731 $285,894 Lincoln 3.88% $2,822,606 $235,217 Niagara Falls 20.08% $14,593,536 $1,216,128 Niagara-on-the-Lake 4.04% $2,933,683 $244,474 Pelham 1.84% $1,340,527 $111,711 Port Colborne 5.66% $4,112,836 $342,736 St. Catharines 28.47% $20,694,560 $1,724,547 Thorold 4.89% $3,555,726 $296,311 Welland 14.29% $10,383,458 $865,288 West Lincoln 1.61% $1,167,978 $97,332 Total 100.00% $72,679,758 $6,056,647 ----------------------------- ----------------------------- -- Page 655 of 732 CSD 8-2019 REVISED January 24, 2019 Page 9 ______________________________________________________________________ Table 5 – Fixed wastewater Requisition for 2019 Net Budget - REVISED Fixed Wastewater Requisition for 2019 Net Budget Municipality 3-Year Avg. (%) Allocation ($) Monthly ($) Fort Erie 10.45% $7,596,338 $633,028 Grimsby 4.57% $3,324,124 $277,010 Lincoln 3.90% $2,837,406 $236,450 Niagara Falls 20.26% $14,727,578 $1,227,298 Niagara-on-the-Lake 4.07% $2,960,936 $246,745 Pelham 1.86% $1,353,523 $112,794 Port Colborne 5.61% $4,076,742 $339,729 St. Catharines 28.54% $20,740,949 $1,728,412 Thorold 4.86% $3,535,506 $294,626 Welland 14.26% $10,363,446 $863,621 West Lincoln 1.60% $1,163,210 $96,934 Total 100.00% $72,679,758 $6,056,647 As per Council’s approved cost recovery methodology, the 2019 monthly Wastewater charges will include reconciliation of the 2017 Wastewater requisition payments. Municipalities 2017 rebated or charged will be based on their respective share of actual flows versus the estimated share used to initially allocate the 2017 charges. This reconciliation results in a total of $2,076,584 in payments to, and $2,076,584 in rebates from, the local municipalities. Tables outlining the calculation of the reconciliation have been included as Appendix IV, and the total charge including the 2019 requisition and 2017 reconciliation by local municipality has been included as Appendix V. Table 6 – Wastewater Reconciliation for 2017 included in 2019 Requisition Wastewater Reconciliation (2017) Municipality Reconciliation ($) Monthly Rebate ($) Monthly Payment ($) Fort Erie 327,701 27,308 Grimsby 165,037 13,753 Lincoln 230,524 19,210 Niagara Falls 804,814 67,068 Niagara-on-the-Lake 337,962 28,163 Pelham (64,988) (5,416) Port Colborne (180,933) (15,078) St. Catharines (1,426,851) (118,904) Thorold 179,016 14,918 Welland (403,812) (33,651) West Lincoln 31,529 2,627 Total 0 (173,049) 173,049 Page 656 of 732 CSD 8-2019 REVISED January 24, 2019 Page 10 ______________________________________________________________________ Risks • Water revenue is weather dependant and therefore subject to fluctuation that are outside the Region’s control. • Wastewater costs can also be weather dependent and therefore subject to fluctuation that are outside the Region’s control. • Unanticipated equipment failure which may impact operating expenditures. • Unanticipated new provincial standards that may create operational pressures. • Limited operational financial flexibility until the budget fully addresses the asset management plan/SDWA and may create further pressure on the already forecasted decline in reserves. Alternatives Reviewed 1. That the 2019 net Water & Wastewater operating budget increase be limited to $1,667,883 or 1.5% over 2018 operating budget in accordance with Council approved guidance. This alternative is NOT RECOMMENDED. This alternative, if adopted, would require removal of the following from the 2019 Water & Wastewater operating budget: a. Eliminate proposed Capital Reserve transfers increase ($3,070,366). The recently completed Safe Drinking Water Act Financial Plan identified increasing capital financing as an urgent need in order to address the current infrastructure gap. The infrastructure gap was identified as part of the Region's most recent Asset Management Plan (AMP) as being over $360M. b. Eliminate the Asset Management Program Change Increase ($406,554). Enterprise Resource Management Services (ERMS) has included a program change in the Levy budget for resources related to increasing Asset Management. ERMS fully recovers all costs through allocations from other Regional divisions. This represents the amount allocated to water and wastewater. c. Reduction of the current Combined Sewer Overflow (CSO) Program ($1,200,000). The region currently provides $4M in grant funding to local area municipalities (LAMs) as part of the Region’s CSO program. The program is funded 50% through the wastewater operating budget, and 50% through development charges. A reduction of $1.2M would limit the amount available for the LAMs to $2.8M and provide a net $600,000 reduction to the wastewater budget. This will however put further pressure on the LAMs to fund local projects designed to reduce inflow and infiltration (I&I) of storm water into the sanitary sewer system. Reducing I&I is a key step in limiting the amount of untreated sewage that escapes into the environment and also helps to limit basement flooding events. In the event the above ERMS program change for Asset Management does not proceed, those funds could be used to re-increase the CSO budget by $823,362 with a net impact to the ---- Page 657 of 732 CSD 8-2019 REVISED January 24, 2019 Page 11 ______________________________________________________________________ operating budget of $411,682 after applying the development charges portion of 50%. Under Alternative 1, the revised Water and Wastewater Requisition amounts are as follows. Under this alternative Tables 7, 8 & 9 identified below would replace Tables 3, 4 & 5 contained within the Analysis section of this report. Recommendations 4, 6 & 7 would also be updated accordingly. Table 7 – Fixed Water Requisition for 2019 Net Budget – Alternative 1 Fixed Water Requisition for 2019 Net Budget Municipality 3-Year Avg. (%) Allocation ($) Monthly ($) Fort Erie 8.05% $872,182 $72,682 Grimsby 5.59% $605,551 $50,463 Lincoln 4.00% $432,809 $36,067 Niagara Falls 26.50% $2,869,156 $239,096 Niagara-on-the-Lake 5.42% $586,452 $48,871 Pelham 2.18% $235,610 $19,634 Port Colborne 5.31% $575,457 $47,955 St. Catharines 26.39% $2,857,622 $238,135 Thorold 3.58% $387,422 $32,285 Welland 11.50% $1,244,987 $103,749 West Lincoln 1.49% $161,517 $13,460 Total 100.00% $10,828,766 $902,397 Table 7 – Fixed Water Requisition for 2019 Net Budget – Alternative 1 – REVISED Fixed Water Requisition for 2019 Net Budget Municipality 3-Year Avg. (%) Allocation ($) Monthly ($) Fort Erie 8.06% $872,943 $72,745 Grimsby 5.60% $606,871 $50,573 Lincoln 3.98% $431,244 $35,937 Niagara Falls 26.53% $2,873,337 $239,445 Niagara-on-the-Lake 5.41% $586,279 $48,857 Pelham 2.18% $235,878 $19,657 Port Colborne 5.32% $576,177 $48,015 St. Catharines 26.41% $2,859,436 $238,286 Thorold 3.57% $386,802 $32,233 Welland 11.44% $1,239,290 $103,274 West Lincoln 1.48% $160,509 $13,376 Total 100.00% $10,828,766 $902,397 Table 8 – Variable Water Rate for 2019 Net Budget – Alternative 1 2019 Variable Water Rate Variable Allocation (75% x $44,238,900) $ 32,486,297 --- ------- Page 658 of 732 CSD 8-2019 REVISED January 24, 2019 Page 12 ______________________________________________________________________ 2019 Water Flow Forecast (m3) 57,250,000 Variable Rate ($/m3) $ 0.567 Table 9 – Fixed wastewater Requisition for 2019 Net Budget – Alternative 1 Fixed Wastewater Requisition for 2019 Net Budget Municipality 3-Year Avg. (%) Allocation ($) Monthly ($) Fort Erie 10.52% $7,312,489 $609,374 Grimsby 4.72% $3,281,895 $273,491 Lincoln 3.88% $2,700,152 $225,013 Niagara Falls 20.08% $13,960,421 $1,163,368 Niagara-on-the-Lake 4.04% $2,806,410 $233,868 Pelham 1.84% $1,282,371 $106,864 Port Colborne 5.66% $3,934,408 $327,867 St. Catharines 28.47% $19,796,763 $1,649,730 Thorold 4.89% $3,401,467 $283,456 Welland 14.29% $9,932,990 $827,749 West Lincoln 1.61% $1,117,308 $93,109 Total 100.00% $69,526,674 $5,793,890 Table 9 – Fixed wastewater Requisition for 2019 Net Budget – Alternative 1 - REVISED Fixed Wastewater Requisition for 2019 Net Budget Municipality 3-Year Avg. (%) Allocation ($) Monthly ($) Fort Erie 10.45% $7,266,784 $605,565 Grimsby 4.57% $3,179,912 $264,993 Lincoln 3.90% $2,714,310 $226,192 Niagara Falls 20.26% $14,088,647 $1,174,054 Niagara-on-the-Lake 4.07% $2,832,481 $236,040 Pelham 1.86% $1,294,803 $107,900 Port Colborne 5.61% $3,899,880 $324,990 St. Catharines 28.54% $19,841,140 $1,653,428 Thorold 4.86% $3,382,124 $281,844 Welland 14.26% $9,913,847 $826,154 West Lincoln 1.60% $1,112,746 $92,729 Total 100.00% $69,526,674 $5,793,890 2. That the 2019 net Water & Wastewater operating budget increase be limited to $1,667,883 or 1.5% plus an additional $555,961 or 0.5% over 2018 operating budget in accordance with Council approved additional guidance. This alternative is NOT RECOMMENDED. This alternative, if adopted, would require removal of the following from the 2019 Water & Wastewater operating budget: a. Eliminate proposed Capital Reserve transfers increase ($3,070,366). The recently completed Safe Drinking Water Act Financial Plan identified ----------------------------- ----------------------------- -- Page 659 of 732 CSD 8-2019 REVISED January 24, 2019 Page 13 ______________________________________________________________________ increasing capital financing as an urgent need in order to address the current infrastructure gap. The infrastructure gap was identified as part of the Region's most recent Asset Management Plan (AMP) as being over $360M. b. Reduction of the current Combined Sewer Overflow (CSO) Program ($911,440). The region currently provides $4M in grant funding to local area municipalities (LAMs) as part of the Region’s CSO program. The program is funded 50% through the wastewater operating budget, and 50% through development charges. A reduction of $911,440 would limit the amount available for the LAMs to $3,088,560 and provide a net $455,720 reduction to the wastewater budget. This will however put further pressure on the LAMs to fund local projects designed to reduce inflow and infiltration (I&I) of storm water into the sanitary sewer system. Reducing I&I is a key step in limiting the amount of untreated sewage that escapes into the environment and also helps to limit basement flooding events Under Alternative 2, the revised Water and Wastewater Requisition amounts are as follows. Under this alternative Tables 10, 11 & 12 identified below would replace Tables 3, 4 & 5 contained within the Analysis section of this report. Recommendations 4, 6 & 7 would also be updated accordingly. Table 10 – Fixed Water Requisition for 2019 Net Budget – Alternative 2 Fixed Water Requisition for 2019 Net Budget Municipality 3-Year Avg. (%) Allocation ($) Monthly ($) Fort Erie 8.05% $875,116 $72,926 Grimsby 5.59% $607,588 $50,632 Lincoln 4.00% $434,265 $36,189 Niagara Falls 26.50% $2,878,808 $239,901 Niagara-on-the-Lake 5.42% $588,425 $49,035 Pelham 2.18% $236,403 $19,700 Port Colborne 5.31% $577,393 $48,116 St. Catharines 26.39% $2,867,235 $238,936 Thorold 3.58% $388,726 $32,394 Welland 11.50% $1,249,175 $104,098 West Lincoln 1.49% $162,060 $13,505 Total 100.00% $10,865,194 $905,433 -------------------------- ----------------------------- -- Page 660 of 732 CSD 8-2019 REVISED January 24, 2019 Page 14 ______________________________________________________________________ Table 10 – Fixed Water Requisition for 2019 Net Budget – Alternative 2 - REVISED Fixed Water Requisition for 2019 Net Budget Municipality 3-Year Avg. (%) Allocation ($) Monthly ($) Fort Erie 8.06% $875,879 $72,990 Grimsby 5.60% $608,912 $50,743 Lincoln 3.98% $432,694 $36,058 Niagara Falls 26.53% $2,883,002 $240,250 Niagara-on-the-Lake 5.41% $588,252 $49,021 Pelham 2.18% $236,672 $19,723 Port Colborne 5.32% $578,115 $48,176 St. Catharines 26.41% $2,869,055 $239,088 Thorold 3.57% $388,103 $32,342 Welland 11.44% $1,243,459 $103,622 West Lincoln 1.48% $161,049 $13,421 Total 100.00% $10,865,194 $905,433 Table 11 – Variable Water Rate for 2019 Net Budget – Alternative 2 2019 Variable Water Rate Variable Allocation (75% x $44,238,900) $ 32,595,581 2019 Water Flow Forecast (m3) 57,250,000 Variable Rate ($/m3) $ 0.569 Table 12 – Fixed wastewater Requisition for 2019 Net Budget – Alternative 2 Fixed Wastewater Requisition for 2019 Net Budget Municipality 3-Year Avg. (%) Allocation ($) Monthly ($) Fort Erie 10.52% $7,355,098 $612,925 Grimsby 4.72% $3,301,018 $275,085 Lincoln 3.88% $2,715,886 $226,324 Niagara Falls 20.08% $14,041,767 $1,170,147 Niagara-on-the-Lake 4.04% $2,822,763 $235,230 Pelham 1.84% $1,289,843 $107,487 Port Colborne 5.66% $3,957,333 $329,778 St. Catharines 28.47% $19,912,116 $1,659,343 Thorold 4.89% $3,421,287 $285,107 Welland 14.29% $9,990,868 $832,572 West Lincoln 1.61% $1,123,818 $93,652 Total 100.00% $69,931,797 $5,827,650 ----------------------------- ----------------------------- -- Page 661 of 732 CSD 8-2019 REVISED January 24, 2019 Page 15 ______________________________________________________________________ Table 12 – Fixed wastewater Requisition for 2019 Net Budget – Alternative 2 - REVISED Fixed Wastewater Requisition for 2019 Net Budget Municipality 3-Year Avg. (%) Allocation ($) Monthly ($) Fort Erie 10.45% $7,309,127 $609,094 Grimsby 4.57% $3,198,441 $266,537 Lincoln 3.90% $2,730,126 $227,510 Niagara Falls 20.26% $14,170,740 $1,180,895 Niagara-on-the-Lake 4.07% $2,848,986 $237,415 Pelham 1.86% $1,302,347 $108,529 Port Colborne 5.61% $3,922,604 $326,884 St. Catharines 28.54% $19,956,751 $1,663,063 Thorold 4.86% $3,401,832 $283,486 Welland 14.26% $9,971,613 $830,968 West Lincoln 1.60% $1,119,230 $93,269 Total 100.00% $69,931,797 $5,827,650 Relationship to Council Strategic Priorities The 2019 Water and Wastewater proposed budgets support Council’s strategic priorities of organizational excellence, by meeting or exceeding legislative requirements and having 39% of the total program costs related to infrastructure renewal and replacement. Other Pertinent Reports CSD 21-2017 Asset Management Plan CSD 63-2017 Regional Development Charges and Proposed By-law PDS 37-2016 Niagara 2041 Growth Strategy – Local Municipal Growth Allocations PW 22-2017 2016 Water & Wastewater Master Servicing Plan Update PW 5-2019 Safe Drinking Water Act Financial Plan Page 662 of 732 CSD 8-2019 REVISED January 24, 2019 Page 16 ______________________________________________________________________ ________________________________ Prepared by: Helen Chamberlain, CPA, CA Director/Deputy Treasurer Financial Management & Planning ________________________________ Recommended by: Todd Harrison, CPA, CMA Commissioner/Treasurer Enterprise Resource Management Services ________________________________ Submitted by: Ron Tripp, P. Eng Acting, Chief Administrative Officer This report was prepared by Rob Fleming, Senior Tax & Revenue Analyst, in consultation with Michael Leckey, Program Financial Specialist and Reviewed by Margaret Murphy, Associate Director, Budget Planning & Strategy, and Ron Tripp, Commissioner, Public Works. Appendices Appendix I Water Flows and Fixed Water Requisition by Local Area Municipality - REVISED Appendix II Water Volume Analysis Appendix III Wastewater Flows and Fixed Wastewater Requisition by Local Area Municipality - REVISED Appendix IV 2017 By-law Wastewater Reconciliation Appendix V Fixed Wastewater Requisition including Reconciliation by Local Area Municipality - REVISED Appendix VI Water and Wastewater Schedule of Revenues and Expenditures by Object of Expenditure Page 663 of 732 Table 1 - Water Flows by Municipality Megalitres % Megalitres % Fort Erie 4,704 8.18% 4,681 8.05% Grimsby 3,476 6.04% 3,250 5.59% Lincoln 2,284 3.97% 2,323 4.00% Niagara Falls 15,480 26.91% 15,398 26.50% Niagara-on-the-Lake 3,109 5.40% 3,147 5.42% Pelham 1,314 2.28% 1,264 2.18% Port Colborne 3,048 5.30% 3,088 5.31% St. Catharines 14,892 25.89% 15,336 26.39% Thorold 1,983 3.45% 2,079 3.58% Welland 6,385 11.10% 6,682 11.50% West Lincoln 851 1.48% 867 1.49% Total 57,525 100% 58,116 100% Table 2 - Fixed Water Requsition by Municipality $000s % Fort Erie 880 891 10 1.18% Grimsby 650 618 (32) -4.91% Lincoln 427 442 15 3.52% Niagara Falls 2,896 2,930 34 1.19% Niagara-on-the-Lake 582 599 17 2.91% Pelham 246 241 (5) -2.18% Port Colborne 570 588 18 3.11% St. Catharines 2,786 2,919 133 4.76% Thorold 371 396 25 6.65% Welland 1,194 1,272 78 6.49% West Lincoln 159 165 6 3.75% Total 10,762 11,060 298 2.77% Difference Appendix I - Water Flows and Fixed Water Requsition by Local Area Municipality Municipality 3-Year Avg. per 2018 By- law 3-Year Avg. per 2019 By- law Municipality Fixed Requisition 2018 ($000) 2019 ($000) CSD 8-2019 Appendix I - REVISED January 24, 2019 CSD 8-2019 Appendix I - REVISED January 24, 2019 Page 664 of 732 Table 1 - Water Flows by Municipality Megalitres % Megalitres % Fort Erie 4,704 8.18% 4,686 8.06% Grimsby 3,476 6.04% 3,258 5.60% Lincoln 2,284 3.97% 2,315 3.98% Niagara Falls 15,480 26.91% 15,424 26.53% Niagara-on-the-Lake 3,109 5.40% 3,147 5.41% Pelham 1,314 2.28% 1,266 2.18% Port Colborne 3,048 5.30% 3,093 5.32% St. Catharines 14,892 25.89% 15,350 26.41% Thorold 1,983 3.45% 2,076 3.57% Welland 6,385 11.10% 6,653 11.44% West Lincoln 851 1.48% 862 1.48% Total 57,525 100% 58,130 100% Table 2 - Fixed Water Requsition by Municipality $000s % Fort Erie 880 892 11 1.27% Grimsby 650 620 (31) -4.70% Lincoln 427 440 13 3.15% Niagara Falls 2,896 2,935 39 1.33% Niagara-on-the-Lake 582 599 17 2.88% Pelham 246 241 (5) -2.07% Port Colborne 570 588 18 3.24% St. Catharines 2,786 2,920 134 4.82% Thorold 371 395 24 6.48% Welland 1,194 1,266 72 6.01% West Lincoln 159 164 5 3.10% Total 10,762 11,060 298 2.77% Appendix I - Water Flows and Fixed Water Requsition by Local Area Municipality Municipality 3-Year Avg. per 2018 By-law 3-Year Avg. per 2019 By-law Municipality Fixed Requisition 2018 ($000) 2019 ($000) Difference CSD 8-2019 Appendix I - REVISED January 24, 2019 Page 665 of 732 Appendix II - Water Volume Analysis The 2018 actual flows are estimate to finish the year approximately 2.67% higher than project flows. The water volume forecast for 2019 has been prepared giving considertion to historical trends and input receveived from some local area municipalities. the forecasted water usage in 2018 totalled approximately 58,520 ML. The volume forecast for 2019 is below the 3-year average of 57,810 ML and 5-year average of 57,505 ML. This includes 2014 which was cool and wet compared to normal and 2015 which was a more typical summer weather year. 2016 experienced drought conditions during the summer and 2017 has experienced a very wet summer. The 2019 estimate reflects a slight increase over previous year's projections as a result of current growth trends within Niagara. 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Projected Flows for Rate Setting 64,822 68,857 58,209 59,028 59,067 59,067 58,613 57,000 57,000 57,000 57,250 Actual Flows 58,857 59,432 59,352 60,486 56,896 56,474 57,622 58,800 56,111 58,491 52,000 57,000 62,000 67,000 72,000 Cuboic Metres (000's)CSD 8-2019 Appendix II January 24, 2019 Page 666 of 732 Table 1 - Wastewater Flows by Municipality Megalitres % Megalitres % Fort Erie 7,159 10.44% 7,515 10.52% Grimsby 3,143 4.58% 3,373 4.72% Lincoln 2,575 3.76% 2,775 3.88% Niagara Falls 14,018 20.44% 14,348 20.08% Niagara-on-the-Lake 2,655 3.87% 2,884 4.04% Pelham 1,299 1.89% 1,318 1.84% Port Colborne 3,934 5.74% 4,044 5.66% St. Catharines 19,583 28.56% 20,346 28.47% Thorold 3,183 4.64% 3,496 4.89% Welland 9,951 14.51% 10,209 14.29% West Lincoln 1,072 1.56% 1,148 1.61% Total 68,571 100% 71,455 100% Tables 2 - Fixed Wastewater Requsition by Municipality $000s % Fort Erie 7,114 7,644 531 7.46% Grimsby 3,123 3,431 308 9.87% Lincoln 2,559 2,823 264 10.30% Niagara Falls 13,930 14,594 664 4.76% Niagara-on-the-Lake 2,639 2,934 295 11.17% Pelham 1,291 1,341 50 3.84% Port Colborne 3,910 4,113 203 5.19% St. Catharines 19,462 20,695 1,233 6.33% Thorold 3,163 3,556 393 12.42% Welland 9,890 10,383 493 4.99% West Lincoln 1,066 1,168 102 9.57% Total 68,146 72,680 4,534 6.65% Municipality 3-Year Avg. per 2018 By- law 3-Year Avg. per 2019 By- law Appendix III - Wastewater Flows and Fixed Requisitoin By Local Area Municipality Municipality Fixed Requisition 2018 ($000) 2019 ($000) Difference CSD 8-2019 Appendix III - REVISED January 24, 2019 CSD 8-2019 Appendix III - REVISED January 24, 2019 Page 667 of 732 Table 1 - Wastewater Flows by Municipality Megalitres % Megalitres % Fort Erie 7,159 10.44% 7,348 10.45% Grimsby 3,143 4.58% 3,216 4.57% Lincoln 2,575 3.76% 2,745 3.90% Niagara Falls 14,018 20.44% 14,247 20.26% Niagara-on-the-Lake 2,655 3.87% 2,864 4.07% Pelham 1,299 1.89% 1,309 1.86% Port Colborne 3,934 5.74% 3,944 5.61% St. Catharines 19,583 28.56% 20,064 28.54% Thorold 3,183 4.64% 3,420 4.86% Welland 9,951 14.51% 10,025 14.26% West Lincoln 1,072 1.56% 1,125 1.60% Total 68,571 100% 70,306 100% Tables 2 - Fixed Wastewater Requsition by Municipality $000s % Fort Erie 7,114 7,596 483 6.79% Grimsby 3,123 3,324 202 6.45% Lincoln 2,559 2,837 278 10.88% Niagara Falls 13,930 14,728 798 5.73% Niagara-on-the-Lake 2,639 2,961 322 12.20% Pelham 1,291 1,354 63 4.84% Port Colborne 3,910 4,077 167 4.26% St. Catharines 19,462 20,741 1,279 6.57% Thorold 3,163 3,536 373 11.78% Welland 9,890 10,363 473 4.79% West Lincoln 1,066 1,163 97 9.12% Total 68,146 72,680 4,534 6.65% Appendix III - Wastewater Flows and Fixed Requisitoin By Local Area Municipality Municipality Fixed Requisition 2018 ($000) 2019 ($000) Difference Municipality 3-Year Avg. per 2018 By-law 3-Year Avg. per 2019 By-law CSD 8-2019 Appendix III - REVISED January 24, 2019 Page 668 of 732 Appendix IV - 2017 By-law Wastewater Reconciliation Municipality Pior 3-Yr Avg 2017 By-Law Period Actual Flows1 Fort Erie 7,171 8,225 Grimsby 3,316 3,818 Lincoln 2,524 3,027 Niagara Falls 13,715 15,933 Niagara-on-the-Lake 2,602 3,235 Pelham 1,330 1,381 Port Colborne 4,200 4,389 St. Catharines 20,509 20,809 Thorold 3,174 3,679 Welland 10,478 11,004 West Lincoln 1,077 1,214 Total 70,095 76,715 Municipality Pior 3-Yr Avg 2017 By-Law Period Actual Flows1 Difference Fort Erie 10.2% 10.7% 0.5% Grimsby 4.7% 5.0% 0.2% Lincoln 3.6% 3.9% 0.3% Niagara Falls 19.6% 20.8% 1.2% Niagara-on-the-Lake 3.7% 4.2% 0.5% Pelham 1.9% 1.8% -0.1% Port Colborne 6.0% 5.7% -0.3% St. Catharines 29.3% 27.1% -2.1% Thorold 4.5% 4.8% 0.3% Welland 14.9% 14.3% -0.6% West Lincoln 1.5% 1.6% 0.0% Total 100.0%100.0%0.0% Municipality 2017 By-Law Charges1,2 Charges Based on Actual Flows1 Underpayment/ (Overpayment)3 Fort Erie 6,839$ 7,167$ 328$ Grimsby 3,162 3,327 165 Lincoln 2,407 2,638 231 Niagara Falls 13,079 13,884 805 Niagara-on-the-Lake 2,481 2,819 338 Pelham 1,268 1,203 (65) Port Colborne 4,005 3,824 (181) St. Catharines 19,559 18,132 (1,427) Thorold 3,027 3,206 179 Welland 9,992 9,589 (404) West Lincoln 1,027 1,058 32 Total 66,847$ 66,847$ 0$ Sum of Overpayment: (2,077) Percentage of Requisition 3.11% Notes: 2. Charges paid excluded payments made/rebates received for 2014 reconciliation. 3. Underpayments/(Overpayments) based on comparing 2 difference allocation methodologies (3-yr average vs. actual flows during By-law period). Wastewater Flows (Mega Litres) Wastewater Fixed Allocation Percentages Wastewater Fixed Allocation charge ($000) 1. 2017 By-Law period consists of the 12 month period from January 2017 to December 2017 CSD 8-2019 Appendix IV January 24, 2019 Page 669 of 732 2018 By-Law 2019 By-Law 2018 (2016 Rec.) 2019 (2017 Rec.) 2018 By-Law 2019 By-Law ($000) ($000) ($000) ($000) ($000) ($000) ($000) % Fort Erie 7,114 7,644 698 328 7,812 7,972 160 2.04% Grimsby 3,123 3,431 (294) 165 2,830 3,596 766 27.07% Lincoln 2,559 2,823 204 231 2,762 3,053 291 10.53% Niagara Falls 13,930 14,594 342 805 14,273 15,398 1,125 7.89% Niagara-on-the-Lake 2,639 2,934 76 338 2,715 3,272 557 20.52% Pelham 1,291 1,341 85 (65) 1,375 1,276 (100) -7.24% Port Colborne 3,910 4,113 (544) (181) 3,366 3,932 566 16.82% St. Catharines 19,462 20,695 (117) (1,427) 19,344 19,268 (77) -0.40% Thorold 3,163 3,556 142 179 3,305 3,735 430 13.02% Welland 9,890 10,383 (666) (404) 9,224 9,980 756 8.19% West Lincoln 1,066 1,168 74 32 1,140 1,200 59 5.20% Total 68,146 72,680 - - 68,146 72,680 4,534 6.65% Municipality Appendix V - Fixed Wastewater Requisition Including Reconciliation by Municipality Comparison Requisition Reconciliation Payment / (Refund) Total Charge (Requisition + Reconciliation) Difference CSD 8-2019 Appendix V - REVISED January 24, 2019 CSD 8-2019 Appendix V - REVISED January 24, 2019 Page 670 of 732 2018 By-Law 2019 By-Law 2018 (2016 Rec.) 2019 (2017 Rec.) 2018 By-Law 2019 By-Law ($000) ($000) ($000) ($000) ($000) ($000) ($000) % Fort Erie 7,114 7,596 698 328 7,812 7,924 112 1.43% Grimsby 3,123 3,324 (294) 165 2,830 3,489 659 23.30% Lincoln 2,559 2,837 204 231 2,762 3,068 306 11.07% Niagara Falls 13,930 14,728 342 805 14,273 15,532 1,260 8.82% Niagara-on-the-Lake 2,639 2,961 76 338 2,715 3,299 584 21.53% Pelham 1,291 1,354 85 (65) 1,375 1,289 (87) -6.29% Port Colborne 3,910 4,077 (544) (181) 3,366 3,896 530 15.74% St. Catharines 19,462 20,741 (117) (1,427) 19,344 19,314 (30) -0.16% Thorold 3,163 3,536 142 179 3,305 3,715 410 12.41% Welland 9,890 10,363 (666) (404) 9,224 9,960 736 7.98% West Lincoln 1,066 1,163 74 32 1,140 1,195 55 4.78% Total 68,146 72,680 - - 68,146 72,680 4,534 6.65% Municipality Appendix V - Fixed Wastewater Requisition Including Reconciliation by Municipality Comparison Requisition Reconciliation Payment / (Refund) Total Charge (Requisition + Reconciliation) Difference CSD 8-2019 Appendix V - REVISED January 24, 2019 Page 671 of 732 Schedule of Expenditures and Revenues w Q3 DeptID: D_67000B Water & Wastewater Services Fiscal Year: 2019 D_67000B 2017 2018 2019 Actual Q3 Forecast Budget Budget Total Total Total Base Services Base Variance Base Variance % Total Program Changes Total Total Variance Total Variance % A_40000AB Compensation 21,104,726 21,915,914 21,843,369 23,724,200 1,880,831 8.6%- 23,724,200 1,880,831 8.6% A_41000AB Administrative 2,330,687 1,933,599 2,969,753 2,317,200 (652,553)(22.0%)- 2,317,200 (652,553)(22.0%) A_44000AB Operational & Supply 12,284,087 12,806,984 12,440,500 12,709,326 268,825 2.2%- 12,709,326 268,825 2.2% A_50000AB Occupancy & Infrastructure 15,538,164 15,802,419 17,816,986 17,650,464 (166,522)(0.9%)- 17,650,464 (166,522)(0.9%) A_52000AB Equipment, Vehicles,Technology 6,332,384 6,387,262 5,450,875 6,142,880 692,005 12.7%- 6,142,880 692,005 12.7% A_54000AB Community Assistance -153 --- ---- - A_56000AB Partnership, Rebate, Exemption 1,523,364 16,665,352 4,015,000 4,015,000 - -- 4,015,000 - - A_58000AB Financial Expenditures 571 430 --- ---- - A_75100AC Transfers To Funds 49,919,051 38,017,710 37,137,710 33,967,191 (3,170,519)(8.5%) 3,070,365 37,037,556 (100,154)(0.3%) A_60000AC Allocation Between Departments 1,738,573 1,789,253 1,811,823 1,823,753 11,930 0.7%- 1,823,753 11,930 0.7% A_60260AC Allocation Within Departments 406 (1)-0 0 --0 0 - Gross Expenditure Subtotal 110,772,013 115,319,076 103,486,015 102,350,013 (1,136,002)(1.1%) 3,070,365 105,420,379 1,934,363 1.9% A_30000AB Taxation (108,965,230) (112,021,023) (111,192,202) (113,436,612) (2,244,410)2.0% (3,482,046) (116,918,658) (5,726,456)5.2% A_32400AB By-Law Charges & Sales (1,264,501) (1,196,923) (1,088,600) (1,358,200) (269,600)24.8%- (1,358,200) (269,600)24.8% A_34950AB Other Revenue (1,277,490) (5,957,132) (2,420,382) (2,481,106) (60,724)2.5%- (2,481,106) (60,724)2.5% A_75000AC Transfers From Funds (13,283,675) (11,520,980) (2,025,000)- 2,025,000 (100.0%)-- 2,025,000 (100.0%) Gross Revenue Subtotal (124,790,896) (130,696,057) (116,726,184) (117,275,918) (549,734)0.5% (3,482,046) (120,757,964) (4,031,780)3.5% Net Expenditure (revenue) before indirect allocations (14,018,883) (15,376,981) (13,240,168) (14,925,904) (1,685,736)12.7% (411,681) (15,337,585) (2,097,417)15.8% A_70000AC Indirect Allocation 6,494,746 3,473,196 3,807,798 3,970,155 162,357 4.3%411,681 4,381,836 574,038 15.1% A_70200AC Capital Financing Allocation 7,434,439 9,411,650 9,432,370 10,955,749 1,523,379 16.2%- 10,955,749 1,523,379 16.2% Allocation Subtotal 13,929,185 12,884,846 13,240,168 14,925,904 1,685,736 12.7%411,681 15,337,585 2,097,417 15.8% Net Expenditure (revenue) after indirect allocations (89,698) (2,492,135)-0 0 --0 0 - FTE - Reg 246.6 261.6 15.0 -261.6 15.0 FTE - Temp 6.6 4.5 (2.1)-4.5 (2.1) CSD 8-2019 Appendix VI January 24, 2019 Niagara «rJ Region DI...___________,...___ ____ _____. Page 672 of 732 Schedule of Expenditures and Revenues w Q3 DeptID: D_67000C Water Operations Fiscal Year: 2019 D_67000C 2017 2018 2019 Actual Q3 Forecast Budget Budget Total Total Total Base Services Base Variance Base Variance % Total Program Changes Total Total Variance Total Variance % A_40000AB Compensation 6,893,686 7,068,107 7,037,532 7,882,004 844,472 12.0%- 7,882,004 844,472 12.0% A_41000AB Administrative 901,253 713,785 921,708 791,210 (130,498)(14.2%)-791,210 (130,498)(14.2%) A_44000AB Operational & Supply 1,688,949 1,941,430 1,877,750 1,845,026 (32,724)(1.7%)- 1,845,026 (32,724)(1.7%) A_50000AB Occupancy & Infrastructure 5,331,271 5,467,504 5,928,138 6,011,924 83,786 1.4%- 6,011,924 83,786 1.4% A_52000AB Equipment, Vehicles,Technology 723,867 1,089,177 1,011,315 1,014,880 3,565 0.4%- 1,014,880 3,565 0.4% A_56000AB Partnership, Rebate, Exemption 20,091 15,000 15,000 15,000 - --15,000 - - A_58000AB Financial Expenditures 653 163 --- ---- - A_75100AC Transfers To Funds 19,668,620 18,414,458 18,414,458 17,646,954 (767,504)(4.2%)778,125 18,425,078 10,620 0.1% A_60000AC Allocation Between Departments 572,901 603,183 598,791 605,396 6,606 1.1%-605,396 6,606 1.1% A_60260AC Allocation Within Departments 3,975,392 3,809,323 4,127,410 3,899,825 (227,585)(5.5%)1,255 3,901,080 (226,330)(5.5%) Gross Expenditure Subtotal 39,776,683 39,122,131 39,932,102 39,712,219 (219,883)(0.6%)779,380 40,491,598 559,497 1.4% A_30000AB Taxation (42,118,483) (43,875,352) (43,046,530) (43,312,997) (266,467)0.6% (925,902) (44,238,899) (1,192,369)2.8% A_32400AB By-Law Charges & Sales (30,642)(12,048)(5,000)(5,000)- --(5,000)- - A_34950AB Other Revenue (793,723)(664,935) (385,391)(408,615) (23,224)6.0%- (408,615) (23,224)6.0% A_75000AC Transfers From Funds (806,404)(29,108) (25,000)-25,000 (100.0%)--25,000 (100.0%) Gross Revenue Subtotal (43,749,252) (44,581,442) (43,461,921) (43,726,612) (264,691)0.6% (925,902) (44,652,514) (1,190,593)2.7% Net Expenditure (revenue) before indirect allocations (3,972,570) (5,459,312) (3,529,820) (4,014,394) (484,574)13.7% (146,522) (4,160,916) (631,097)17.9% A_70000AC Indirect Allocation 1,327,862 1,265,546 1,472,148 1,379,900 (92,248)(6.3%)146,522 1,526,422 54,274 3.7% A_70200AC Capital Financing Allocation 1,199,301 2,067,368 2,057,672 2,634,494 576,822 28.0%- 2,634,494 576,822 28.0% Allocation Subtotal 2,527,163 3,332,913 3,529,820 4,014,394 484,574 13.7%146,522 4,160,916 631,097 17.9% Net Expenditure (revenue) after indirect allocations (1,445,407) (2,126,398)-0 0 --0 0 - FTE - Reg 75.0 83.0 8.0 -83.0 8.0 FTE - Temp 4.0 2.0 (2.0)-2.0 (2.0) CSD 8-2019 Appendix VI January 24, 2019 Niagara «rJ Region DI...___________,...___ ____ _____. Page 673 of 732 Schedule of Expenditures and Revenues w Q3 DeptID: D_68000C Wastewater Operations Fiscal Year: 2019 D_68000C 2017 2018 2019 Actual Q3 Forecast Budget Budget Total Total Total Base Services Base Variance Base Variance % Total Program Changes Total Total Variance Total Variance % A_40000AB Compensation 8,824,765 9,507,209 9,396,541 10,317,875 921,334 9.8%- 10,317,875 921,334 9.8% A_41000AB Administrative 966,012 739,487 1,083,885 956,490 (127,395)(11.8%)-956,490 (127,395)(11.8%) A_44000AB Operational & Supply 10,060,850 10,534,869 10,141,250 10,496,800 355,550 3.5%- 10,496,800 355,550 3.5% A_50000AB Occupancy & Infrastructure 9,702,889 9,841,945 11,161,848 11,283,540 121,692 1.1%- 11,283,540 121,692 1.1% A_52000AB Equipment, Vehicles,Technology 3,346,081 3,205,701 2,471,060 3,088,500 617,440 25.0%- 3,088,500 617,440 25.0% A_54000AB Community Assistance -153 --- ---- - A_56000AB Partnership, Rebate, Exemption 1,503,274 16,650,352 4,000,000 4,000,000 - -- 4,000,000 - - A_58000AB Financial Expenditures (281)285 --- ---- - A_75100AC Transfers To Funds 30,250,431 19,603,252 18,723,252 16,320,237 (2,403,015)(12.8%) 2,292,241 18,612,478 (110,774)(0.6%) A_60000AC Allocation Between Departments 850,588 866,075 867,360 893,415 26,054 3.0%-893,415 26,054 3.0% A_60260AC Allocation Within Departments 5,802,306 5,598,218 6,093,096 5,720,763 (372,333)(6.1%)1,987 5,722,749 (370,347)(6.1%) Gross Expenditure Subtotal 71,306,914 76,547,547 63,938,293 63,077,620 (860,673)(1.3%) 2,294,227 65,371,847 1,433,555 2.2% A_30000AB Taxation (66,846,747) (68,145,671) (68,145,671) (70,123,614) (1,977,943)2.9% (2,556,144) (72,679,759) (4,534,087)6.7% A_32400AB By-Law Charges & Sales (1,232,538) (1,182,619) (1,083,600) (1,353,200) (269,600)24.9%- (1,353,200) (269,600)24.9% A_34950AB Other Revenue (445,507) (5,290,971) (2,034,991) (2,072,491) (37,500)1.8%- (2,072,491) (37,500)1.8% A_75000AC Transfers From Funds (12,477,271) (11,491,872) (2,000,000)- 2,000,000 (100.0%)-- 2,000,000 (100.0%) Gross Revenue Subtotal (81,002,063) (86,111,132) (73,264,262) (73,549,305) (285,043)0.4% (2,556,144) (76,105,450) (2,841,187)3.9% Net Expenditure (revenue) before indirect allocations (9,695,150) (9,563,585) (9,325,970) (10,471,685) (1,145,715)12.3% (261,917) (10,733,602) (1,407,633)15.1% A_70000AC Indirect Allocation 4,836,675 1,900,180 1,997,786 2,187,747 189,961 9.5%261,917 2,449,665 451,879 22.6% A_70200AC Capital Financing Allocation 6,214,183 7,297,668 7,328,183 8,283,938 955,754 13.0%- 8,283,938 955,754 13.0% Allocation Subtotal 11,050,859 9,197,848 9,325,970 10,471,685 1,145,715 12.3%261,917 10,733,602 1,407,633 15.1% Net Expenditure (revenue) after indirect allocations 1,355,709 (365,737)--- ---- - FTE - Reg 105.6 115.6 10.0 -115.6 10.0 FTE - Temp 1.6 0.5 (1.1)-0.5 (1.1) CSD 8-2019 Appendix VI January 24, 2019 Niagara «rJ Region DI...___________,...___ ____ _____. Page 674 of 732 Bill No. 2019-12 Authorization Reference: BRCOTW 2-2019 Minute item 5.1 THE REGIONAL MUNICIPALITY OF NIAGARA BY-LAW NO. 2019-12 A BY-LAW TO SET THE REQUISITION TO BE CHARGED FOR WATER SUPPLIED TO LOWER-TIER MUNICIPALITIES FOR THE PERIOD JANUARY 1, 2019 TO DECEMBER 31, 2019 WHEREAS section 11 of the Municipal Act, 2001, S.O. 2001, c.25, provides that a municipality may pass by-laws respecting services and things that the municipality is authorized to provide; and WHEREAS section 390 of the Municipal Act, 2001, S.O. 2001, c. 25, provides that the definition of a person includes a municipality; and WHEREAS section 391 of the Municipal Act, 2001, S.O. 2001, c. 25, provides that a municipality is authorized to impose fees or charges on person for costs payable by it for services or activities provided or done by or on behalf of any other municipality; and WHEREAS water supplied to the lower-tier municipalities is a service provided by The Regional Municipality of Niagara on behalf of the lower-tier municipalities within the Niagara Region. NOW THEREFORE the Council of The Regional Municipality of Niagara enacts as follows: 1. That the 2019 Water Gross Operating Budget of $44,652,514 and Net Operating Budget of $44,238,899 be and hereby is adopted. 2. That 75% of the Net Operating Budget, $33, 179,174 be recovered from the lower- tier municipalities based on actual metered water flows multiplied by the Region's annually set uniform water rate. 3. That the rate payable by the lower-tier municipalities for treated water supplied by the Regional Waterworks system shall be established at $0.580 for every cubic meter supplied to each lower-tier municipality for the period January 1, 2019 to December 31, 2019. 4. That 25% of the Net Operating Budget, $11,059,725 be apportioned to the lower- tier municipalities based on their proportionate share of the Region's total three year average historical flows. Page 1 of 2 Page 675 of 732 Bill No. 2019-12 Authorization Reference: BRCOTW 2-2019 Minute item 5.1 5. That the lower-tier municipalities be requisitioned during the period January 1, 2019 to December 31, 2018 as follows: Fixed Water Requisition for 2019 Net Budget Municipality 3-Year Allocation Monthly Avg.(%) ($) ($) Fort Erie 8.06% $891,561 $74,297 Grimsby 5.60% $619,814 $51,651 Lincoln 3.98% $440,441 $36,703 Niaqara Falls 26.53% $2,934,620 $244,552 Niaqara-on-the-Lake 5.41% $598,784 $49,899 Pelham 2.18% $240,909 $20,076 Port Colborne 5.32% $588,466 $49,039 St. Catharines 26.41% $2,920,423 $243,369 Thorold 3.57% $395,051 $32,921 Welland 11.44% $1,265,722 $105,477 West Lincoln 1.48% $163,933 $13,661 Total 100.00% $11,059,725 $921,644 6. That the Treasurer of the Regional Corporation shall submit similar invoices on or before the 15th day of each month commencing February 15, 2019 for the monthly requisition. Such monthly invoices shall continue thereafter until the December monthly requisition has been invoiced. Each lower-tier municipality shall remit the amount of each such invoice to the Treasurer of the Regional Corporation on or before the last business day of the month in which such invoice is submitted. 7. That in the event of default of payment of any monies payable under this by-law by a lower-tier municipality, interest at the rate of 15 percent per annum shall be added to the amount in arrears from the date of default until the date of payment thereof. 8. That this by-law shall come into force and effect on January 1, 2019. THE REGIONAL MUNICIPALITY OF NIAGARA James ~~lib, AnK-Marie Norio, Regional Clerk Passed: February 14, 2019 Page 2 of 2 Page 676 of 732 Bill No. 2019-13 Authorization Reference: BRCOTW 2-2019; Minute Item 5.1 THE REGIONAL MUNICIPALITY OF NIAGARA BY-LAW NO. 2019-13 A BY-LAW TO SET THE REQUISITIONS TO BE CHARGED FOR WASTEWATER RECEIVED FROM LOWER-TIER MUNICIPALITIES FOR THE PERIOD JANUARY 1, 2019 TO DECEMBER 31, 2019 WHEREAS section 11 of the Municipal Act, 2001, S.O. 2001, c.25, provides that a municipality may pass by-laws respecting services and things that the municipality is authorized to provide; and WHEREAS section 390 of the Municipal Act, 2001, S.O. 2001, c. 25, provides that the definition of a person includes a municipality; and WHEREAS section 391 of the Municipal Act, 2001, S.O. 2001, c. 25, provides that a municipality is authorized to impose fees or charges on person for costs payable by it for services or activities provided or done by or on behalf of any other municipality; and WHEREAS wastewater received from the lower-tier municipalities is a service provided by The Regional Municipality of Niagara on behalf of the lower-tier municipalities within the Niagara Region; and WHEREAS the Council of the Regional Municipality of Niagara passed By-law No. 119- 2011 which indicated that, consistent with the wastewater reconciliation methodology described in PWA 87-2011, a reconciliation adjustment will commence with the 2013 Budget. NOW THEREFORE the Council of The Regional Municipality of Niagara enacts as follows: 1. That the 2019 Wastewater Gross Operating Budget of $76,105,449 and Net Operating Budget of $72,679,758 be and hereby is adopted. 2. That the 2019 budgeted net wastewater operating budget be apportioned to the lower-tier municipalities based on their proportionate share of the Region's total three year average historical wastewater flows. 3. That the 2019 wastewater monthly bills also include reconciliation of the 2017 net requisition allocated based on actual wastewater flows versus the estimate flows. Page 1 of 2 Page 677 of 732 Bill No. 2019-13 Authorization Reference: BRCOTW 2-2019; Minute Item 5.1 4. That the lower-tier municipalities be requisitioned during the period January 1, 2019 to December 31, 2019 as follows: Wastewater Requisition 2019 Net Bud et+ 2017 Reconciliation Municipality ' ~ ..... 2019 Total Requisition 2019 Net Budget 2017 Allocatio Reconciliation n Total Monthly Payment Fort Erie $7,596,338 $327,701 $7,924,039 $660,336.60 Grimsby 3,324,124 165,037 3,489,160 290,763.37 Lincoln 2,837,406 230,524 3,067,930 255,660.83 Nia ara Falls 14,727,578 804,814 15,532,392 1,294,365.99 Niagara-on-the-Lake 2,960,936 337,962 3,298,898 274,908.17 Pelham 1,353,523 (64,988) 1,288,535 107,377.88 Port Colborne 4,076,742 (180,933) 3,895,809 324,650.73 St. Catharines 20,740,949 (1,426,851) 19,314,099 1,609,508.23 Thorold 3,535,506 179,016 3,714,522 309,543.51 5. 6. 7. elland 10,363,446 (403,812) 9,959,635 829,969.58 est Lincoln 1,163,210 31,529 1,194,739 99,561.62 Total $72,679,758 $0 $72,679,758 $6,056,646.50 That the Treasurer of the Regional Corporation shall submit similar invoices on or before the 1 sth day of each month commencing February 15, 2019 for the monthly requisition. Such monthly invoices shall continue thereafter until December monthly requisition has been invoiced. Each lower-tier municipality shall remit the amount on each such invoice to the Treasurer of the Regional Corporation on or before the last business day of the month in which such invoice is submitted. That in the event of default of payment of any monies payable under this by-law by a lower-tier municipality, interest at the rate of 15 percent per annum shall be added to the amount in arrears from the date of default until the date of payment thereof. That this by-law shall come into force and effect on January 1, 2019. THE REGIONAL MUNICIPALITY OF NIAGARA James BQ.~16 arfe Norio, Regional Clerk Passed: February 14, 2019 Page 2 of 2 Page 678 of 732 um s. Watkiss City Clerkru!TORONIO City Clerk's Office Secretariat Marilyn Toft Council Secretariat Support City Hall, 12th Floor, West 100 Queen Street West Tel: 416-392-7032 Fax: 416-392-2980 e-mail: Marilyn.Toft@toronto.ca web: www.toronto.ca Toronto, Ontario M5H 2N2 In reply please quote: Ref.: 19-PH2.6 March 4, 2019 GREATER GOLDEN HORSESHOE MUNICIPALITIES: Subject: Planning and Housing Committee Item 2.6 Providing Certainty in the Planning Appeals Process: Clearing the Backlog at the Local Planning Appeal Tribunal (Ward All) City Council on February 26, 2019, adopted this item as amended, and in so doing, has: 1. Requested the Government of Ontario to increase funding for the Local Planning Appeal Tribunal in order for Tribunals Ontario to appoint a team of temporary (and possibly permanent) adjudicators, mediators and other staff necessary to alleviate the current backlog of hearings, and in particular hearings intended to adjudicate major policy matters and development applications that would result in the delivery of housing units to the City. 2. Advised the Ministry of Municipal Affairs and Housing that the City objects to the closure of the Local Planning Appeal Support Centre. 3. Requested the Local Planning Appeal Tribunal to give priority to the City of Toronto's municipal comprehensive review policy hearings and to concluding the adjudication process with regard to the City's comprehensive Zoning By-law, in order to bring into force an enabling up-to-date municipal Official Plan Policy and implementation framework which will then assist Local Planning Appeal Tribunal adjudicators in their adjudication of site or area specific planning applications and would enable the City to advance additional area specific zoning frameworks to implement new official plan policies. ~ M. Toft/wg Attachment Page 679 of 732 2 Sent to: Premier, Province of Ontario Leader, New Democratic Party of Ontario, Province of Ontario Leader, Green Party of Ontario, Province of Ontario Interim Leader, Ontario Liberal Party, Province of Ontario Attorney General, Province of Ontario Minister of Municipal Affairs and Housing, Province of Ontario Greater Golden Horseshoe Municipalities Local Planning Appeal Tribunal c. City Manager Page 680 of 732 Page 681 of 732 Page 682 of 732 Page 683 of 732 2019 Budget VCBIA Levy 2019 475,000.00 Administration - 5050 Administration Salary 36,000.00$ 5036 Travel Expense 400.00$ 5000 Audit expense 4,000.00$ 5090 Bank charges 250.00$ 5035 Office and miscellaneous 2,500.00$ 5045 Liability & Commercial Ins. 2,500.00$ 5055 Office Rent 3,000.00$ 5039 Computer Equipment/Repairs 500.00$ 5636 Business Luncheons 2,000.00$ 5640 Conference Attendance 950.00$ 5675 Internet Services 500.00$ 5635 Telephone 600.00$ 5655 Association Memberships 800.00$ 5037 Professional Fees 1,000.00$ 5010 Legal Fees 1,000.00$ 56,000.00$ Marketing/Events 5250 Marketing Consultant -$ 5250 Website Management (incl. with consultant fees)15,000.00$ 5025 Website Maintenance 3,500.00$ 5020 Marketing/Advertising/NFT Banner 35,000.00$ 1300 Street Banners 2,000.00$ 55,500.00$ 5075 Convention Centre (commitment to 2021)100,000.00$ 5060 Streetscaping (commitment to 2020)50,000.00$ 5185 Falls Illumination (commitment to 2019)25,500.00$ 5100 Beautification - Flower Baskets 33,000.00$ 5150 Area Maintenance 10,000.00$ 5170 Miscellaneous Event Sponsorship 130,000.00$ 5160 Winter Festival of Lights -$ Page 684 of 732 5175 New Year's Eve -$ 5165 NPC-Fireworks - summer -$ Contingency 12,000.00$ 1250 HST Paid -$ HST Cost 3,000.00$ 363,500.00$ Sub Total 5110 Capital Imp./City Of NF Commitment -$ TOTAL 475,000.00$ Page 685 of 732 RECREATION &CULTURE Inter-Departmental Memo To:Mayor Diodati and Members of Council From:Beth Angle,Staff Liaison for the Recreation Committee Date:March 19,2019 Re:Fundraiser for the Activity Subsidy Fund The Recreation Committee is planning to host the fourth annual Garage Sale at the Gale on Saturday,June 22”“from 8 am to 12 noon in the Gale Centre Parking Lot.This event is a fundraiser for the City of Niagara Falls Activity Subsidy Fund that provides support for children to participate in a variety of recreation activities.The Committee is extremely proud of the Activity Subsidy Fund program and would like to ensure that it continues for many years to come. Individuals are invited to register as vendors to sell their “garage sale items”from the parking lot.The Gale Centre will be closed for maintenance during this time which will guarantee that the parking lot is empty and will help ensure a safe and smooth event.Anyone serving or selling consumable items will be required to complete all necessary applications and follow all guidelines outlined by the Region’s Public Health Department.The City’s Risk Management, Fire Services and Parking Services will be informed and consulted as required. On behalf of the Recreation Committee,l respectfully request the support of Council for the Recreation Committee to host this fundraising event;to consent to a fee of $25 per vendor space;consent to a fee of $100 per corporate vendors (maximum 10);and to waive all municipal licensing fees associated with the event,including any Speci?c Location Daily Sales Licence feest at would be required. A Great City For Generations To Come l l l Page 686 of 732 CITY OF NIAGARA FALLS By-law No. 2019 – 32 A by-law to authorize the appointment of William G. Matson to the position of City Clerk. WHEREAS s. 228 of the Municipal Act, 2001, S.O. 2001, c. 25 requires Council to appoint a Clerk; AND WHEREAS s. 228 of the Municipal Act, 2001, sets out the duties of the Clerk for the municipality; THE COUNCIL OF THE CORPORATION OF THE CITY OF NIAGARA FALLS ENACTS AS FOLLOWS: 1. William G. Matson is hereby appointed to the position of City Clerk effective March 19, 2019. Read a First, Second and Third time; passed, signed and sealed in open Council this 19th day of March, 2019. ................................................................ ................................................................ WILLIAM G. MATSON, CITY CLERK JAMES M. DIODATI, MAYOR Page 687 of 732 CITY OF NIAGARA FALLS By-law No. 2019 – 33 A by-law to amend By-law 2019-16, being a By-law to provide for citizen appointments to certain Committees and Boards. THE COUNCIL OF THE CORPORATION OF THE CITY OF NIAGARA FALLS ENACTS AS FOLLOWS: 1. MAYOR’S ACCESSIBILITY ADVISORY COMMITTEE That the following citizens be appointed: Sandra Bird, Sunny Chadha, Shawn Dalgleish, Angela Dumele, Hilda Fair, Barbara Gonzalex Castillo, Ian Greaves, Pam Green, Paisley Janvary-Pool, Brian Kon, George Mackinnon, Bob Romanuk, Pam Stewart, Jack (John) Widder. 2. That the aforementioned appointments are for the 2019 – 2022 term. 3. That by-law 2019-16 be amended. Read a first, second, third time and passed. Signed and sealed in open Council this 19th day of March, 2019. ................................................................ ................................................................ WILLIAM G. MATSON, ACTING CITY CLERK JAMES M. DIODATI, MAYOR Page 688 of 732 CITY OF NIAGARA FALLS By-law No. 2019 - 34 A by-law to amend By-law No. 2002-081, being a by-law to appoint City employees, agents and third parties for the enforcement of provincial or municipal by-laws. THE COUNCIL OF THE CORPORATION OF THE CITY OF NIAGARA FALLS ENACTS AS FOLLOWS: 1 . By-law No. 2002-081 is amended by deleting Schedule AC” and that Schedule “C” attached hereto shall be inserted in lieu thereof. Read a first, second, third time and passed. Signed and sealed in open Council this 19th day of March, 2019. ............................................................... ........................................................... WILLIAM G. MATSON, ACTING CITY CLERK JAMES M. DIODATI, MAYOR Page 689 of 732 SCHEDULE “C” 1. Parking By-law Enforcement Officers: Paul Brown Marianne Catherwood Julio Cavaliere Joe Corradi Adam Cousins Bill Crowder Mario Digianni Brandon Erb John Garvie Cathy-Lynn Hanson Kelly Hutchison John MacLeod Andrea Malgie Robert Mascia Krista McGowan Philip Rudachuk Chris Russell April Smith Thomas Tavender Kim Watson Page 690 of 732 THE CITY OF NIAGARA FALLS By-Law No. 2019 - 35 A by-law to regulate animal care and control. WHEREAS sections 8, 9 and 11 of the Municipal Act, 2001, S.O. 2001, c.25, as amended (“Municipal Act”) authorize a lower tier municipality to pass by-laws respecting animals; AND WHEREAS section 8(3) of the Municipal Act confers the power upon a municipality, in exercising its powers to regulate and prohibit respecting a matter, to provide for a system of licences, permits, approvals or registrations respecting the matter, and to impose conditions as a requirement of obtaining, continuing to hold or renew a licence, permit, approval or registration; AND WHEREAS section 103 of the Municipal Act provides that if a municipality passes a by-law regulation or prohibiting with respect to the being at large or trespassing of animals it may provide for the seizure and impoundment of animals found at large or trespassing contrary to that by-law under certain conditions; AND WHEREAS section 391 of the Municipal Act enables a municipality to pass a by- law imposing fees or charges on persons for services or activities provided or done by or on behalf of it; AND WHEREAS Council deems it expedient and in the public interest to license dogs, to regulate and control animals in the municipality and to regulate the care and keeping of animals pursuant to its authority to do so under the Municipal Act; THE COUNCIL OF THE CORPORATION OF THE CITY OF NIAGARA FALLS ENACTS AS FOLLOWS: 1. DEFINITIONS For the purposes of this By-law: “Animal” means any member of the animal kingdom but excluding fish; “At large” means being at any place other than the premises of the owner of the animal and not under the control of the owner, except where the owner of the property permits the animal to be on his or her property ; “Attack” means physical contact, other than accidental contact, by an Animal that results in bleeding, bone breakage, bruising, a scratch or a sprain to a Person or an Animal or damage to clothing worn by a Person, and the words “Attacked” or “Attacking” have a corresponding meaning; “Bite” means a wound or wounds to the skin that causes it to puncture or break, which are caused by the teeth of an Animal; Page 691 of 732 "Breeding kennel" is a Kennel where the primary purpose of the facility is for breeding of Dogs and the number of Dogs permitted within such Kennels shall not exceed ten, excluding pups under ten weeks of age; "Cat" means a domesticated feline animal, male or female; "City" means the City of Niagara Falls or the geographic area thereof and shall include all servants, agents and contractors; "Commercial kennel" means a premise where the primary purpose of the facility is for the boarding of Dogs for hire or gain; “Council" means The Corporation of the City of Niagara Falls; "Dog" means a domesticated canine animal, male or female; "Domestic animal" means any tamed or domesticated Animal; "Dwelling unit" means a building, structure, room or rooms occupied or intended for use for human habitation in which sanitary, cooking, living and sleeping facilities exist; "Hobby kennel" is a Kennel where four to ten Dogs, excluding pups under ten weeks of age, are Kept for personal uses as hunting Dogs, sled Dogs or show Dogs, Kept for the purpose of training or Kept as pets and where there is no boarding and no revenue derived from the Kennel; "Keep" means to have temporary or permanent control or possession of an Animal, the words "Kept" or "Keeping" have a corresponding meaning; "Kennel" means a building or structure or part thereof whereby animals are kept for remuneration for the purpose of breeding, boarding, housing, feeding and/or maintenance and excludes animal clinics, grooming establishments, Humane Societies and Pet Shops; "Leash" means a rope chain or other restraining device for a dog that may not exceed 3 metres; "Livestock” means any domestic or farmed Animal, including, but not limited to, poultry, cattle, swine, horses, mink or other furbearing animals, rabbits, sheep, goats and other types of Animals listed by the Agricultural Cod e of Practice of the Ontario Ministry of Agriculture, Food and Rural Affairs; "Motor vehicle" means a motor vehicle as defined in the Highway Traffic Act, R.S.0. 1990, c. H.8, as amended; "Muzzle" means a humane fastening or covering device of adequate strength placed over the mouth of an Animal that does not interfere with the Page 692 of 732 breathing, panting, ability to drink, or vision of the dog when fitted and fastened over the mouth of the dog, but that is of sufficient strength to prevent the dog from biting, the words "Muzzled" and "Muzzling" have a corresponding meaning; "Officer" means a Person appointed by Council as a Municipal By-law Enforcement Officer, and Animal Control Officers employed by the Society including agents and inspectors designated as such under the Ontario Society for the Prevention of Cruelty to Animals Act , R.S.O. 1990, c. O. 36 and all other enforcement officers as may be appointed by the Province of Ontario and the Region of Niagara. "OSPCA" means the Ontario Society for the Prevention of Cruelty to Animals as constituted under the Ontario Society for the Prevention of Cruelty to Animals Act, R.S.O. 1990, c. 0.36, as amended; "Owner" means any person who possesses, harbours or keeps an animal, and where the Owner is a minor, the person responsible for the custody of the minor, and includes a person who is temporarily the keeper or in control of the animal, the word "Owns" has a corresponding meaning; "Person" means an individual, corporation, association, or any other non - incorporated entity; "Pet shop" means a shop or place where animals are sold or kept for sale for use as pets; "Pound" means the part of the premises of the society used for the temporary housing and care of animals that have been impounded pursuant to this by-law, in accordance with the Animals for Research Act, R.S.O. 1990,c. A.22; "Premises" includes a Dwelling unit, a house or building and the land or Premises on which the building or house is situated or attached; “Prohibited animal” means any Animal that is set out in Schedule “B” attached to this by-law and which may be amended by the Council from time to time as required; "Service dog" means an animal trained by a recognized school for service as a guide dog for the blind or visually-impaired, a guide dog for the deaf or hearing-impaired, or a special skills dog for other disabled persons; "Shelter" means a structurally sound and sufficient, weather-proof, insulated enclosure of dimensions sufficient to protect the full body of the animal for whose use it is intended f rom the elements and in which the animal is able to fully stand up, sit down, turn around and lay down with its limbs fully extended; Page 693 of 732 “Society” means the Niagara SPCA and Humane Society; "Sterilized" in respect of a dog or cat means either spayed or neutered and "Sterilization" has a corresponding meaning; "Tether" means a rope, chain or any restraining device attached to an inanimate object that prevents an animal from moving away from a localized area, the words "Tethered" and "Tethering" have a corresponding meaning; “Urban boundary” means the urban boundary as set out and or as amended in Schedule “A”; "W ild animal" means all mammals other than domestic animals but does not include the domestic ferret; and "W ithout provocation" when used in reference to a bite or attack on a person or animal, means in the absence of any abuse, assault, teasing, tormenting, unwanted physical contact or the like by the person or animal who sustained the bite or attack. 2. CARE OF ANIMALS Responsibility to Care for Animals 2.1 Every Person who keeps an Animal within the City shall at all times provide the Animal, or cause it to be provided with: 2.1.1 a clean and sanitary environment free from the accumulation of waste matter; and 2.1.2 adequate and appropriate care, food, water, Shelter, and the opportunity for physical activity. 2.2 Every Person who keeps an Animal that may reside outdoors, shall, in addition to complying with the requirements set out in Section 2.1 of this By- law, ensure that the animal is provided with: 2.2.1 a Shelter that is of such a nature and condition that the Animal would not be harmed and its health would not be negatively affected for the reason of being in such a Shelter; 2.2.2 a Shelter in a size and condition that will allow an Animal to extend its legs, wings and body to their full natural extent; 2.2.3 an area separate from the Shelter that provides the Animal with shade and protection from direct sunlight at any time of the day; and Page 694 of 732 2.2.4 an area that is dry and free from standing water. Tethers 2.3 No Person shall keep an Animal Tethered unless: 2.3.1 the Tether is a minimum of four metres in length; 2.3.2 the Animal has unrestricted and unobstructed movement within the range of the Tether; 2.3.3 the Animal has access to food, water and Shelter; 2.3.4 it is attached to a permanently fixed object; 2.3.5 the Tether is securely attached to a flat collar or other humane harnessing device and not to a choke collar, choke chain or pronged collar; and 2.3.6 the Animal is Tethered in a way that it will not injure itself. 2.4 No Person shall Tether an Animal in such a way as to permit the Animal to go beyond the limits of the Person's Premises, or the Premises of another Person from whom the Owner of the Animal has received prior consent from the Owner of that Premises. Sanitary Conditions 2.5 Every Person who keeps an Animal within the City shall keep the Animal, or cause the Animal to be kept, on Premises that are free from the accumulation of fecal or other waste matter, foul odour, insect infestation, rodent attractants or any other unsanitary condition that disturbs or is likely to disturb the enjoyment, comfort or convenience of any Person or Animal, or that may endanger the health of any Person or Animal. 2.5.1 Section 2.5 does not prohibit a Person who is a bona fide farmer engaged in a normal farming practice pursuant to the Farming and Food Production Act, 1998, S.O. 1998, c. 1. 3. DOGS Registration 3.1 Every owner of a Dog within the City shall: 3.1.1 register the Dog annually with the City and pay an annual dog registration fee as set out in Schedule “C”; Page 695 of 732 3.1.2 provide proof of Sterilization from a qualified veterinarian at the time of registration to qualify for a discounted annual Dog registration fee; 3.1.3 ensure that the Dog identification tag, issued by the City at registration is on the Dog’s collar, and the said collar is affixed to the Dog at all times; 3.1.4 promptly purchase a replacement Dog identification tag from the City, in the event that such tag is lost, damaged or destroyed; 3.1.5 not use a Dog identification tag for any Dog other than the Dog for which it was issued; 3.1.6 notify the City within seven (7) days of the sale or death of a registered Dog; and 3.1.7 not provide the City with any false information in respect of the registration, or renewal of a registration of a Dog. 3.2 Every Owner of a Dog shall provide the City the following information upon registration and renewal: 3.2.1 name, address, and telephone number of the Dog Owner; 3.2.2 name, age, gender, breed, and colour of the Dog; and 3.2.3 proof of Sterilization from a qualified veterinarian, if applicable. 3.3 If any information provided under Section 3.2 changes, the Owner shall notify the City within seven (7) days. 3.4 Dog registration shall be valid for one (1) year from the date of purchase, and shall be renewed annually. Dog Kennel 3.5 No person shall construct, establish, maintain or operate a Dog Kennel in the City unless: 3.5.1 the Kennel is in compliance with the provisions of this By-law, any other applicable municipal by-law and any applicable Act or Regulation including, without restricting the generality of the foregoing, the City's Zoning By-law No. 79-200, as amended, and any successor thereto, the Health Protection and Promotion Act, R.S.O. 1990, c . H. 7 , the Building Code Act, 1992, S.O. 1992, c. 23, and the Fire Protection and Prevention Act, 1997, S. O. 1997, c. 4; Page 696 of 732 3.5.2 the Kennel and its surrounding environs prevents escape by any Dog from the Kennel; 3.5.3 the Owner or operator of the Kennel registers the Kennel annually with the City and pays the annual Kennel registration fee as set out in Schedule “C”; 3.5.4 the Owner or operator of the Kennel renews the Kennel registration annually before January 1st of each year any time after January 1st the Owner or operator is subject to a registration surcharge as set out in Schedule “C”; and 3.5.5 the Kennel is clean, secure and operated in a humane manner including compliance with the current CVMA Code of Practice for Canadian Kennel Operations. 3.6 If an Owner or operator registers a Kennel after July 1st, the Owner operator shall pay one-half of the applicable annual registration fee as set out in Schedule “C”. 3.7 To register a Kennel every Owner or operator shall provide the City with the following information: 3.7.1 the name, address and telephone number of the Kennel Owner; 3.7.2 the name, address and telephone number of the Kennel operator; 3.7.3 the name, age, gender, breed, color and sterilization status of all Dogs Kept at the Kennel; and 3.7.4 the Canadian Kennel Club registration number, if applicable. 3.8 No Owner or operator of a Hobby kennel shall permit more than ten (10) Dogs, excluding pups under ten weeks of age, to be Kept at the Hobby kennel. 3.9 No Owner or operator of a Breeding kennel shall permit more than ten (10) Dogs, excluding pups under ten weeks of age, to be Kept at the Breeding kennel. 3.10 Notwithstanding Sections 3.8 and 3.9 of this By-law, any Person who lawfully Owns or operates a Kennel with more than ten Dogs on the date of the passing of this By-law shall have ninety (90) days to register same with the City and describe in detail the Dogs and shall be permitted to continue to Own or operate the Kennel. Page 697 of 732 3.11 Every Owner or operator of a Kennel shall, upon request by an Officer, permit the Officer to inspect the Premises at any reasonable time for the purpose of determining compliance with this By-law. 3.12 Any Kennel registration may be refused, suspended pending compliance, or revoked for non-compliance by an Officer if, in his/her opinion, the Kennel does not comply with the provisions of this By-law. 3.13 In the event that the City refuses a Kennel registration or suspends or revokes a kennel registration, the Owner or operator of such Kennel may appeal to Council in accordance with Council’s procedures. 3.14 If an appeal is taken, Council shall hear the appeal in accordance with its procedures and shall have all powers and functions of an Officer in deciding the appeal. Leashing and Running At Large 3.15 For the purposes of this By-law, a Dog shall be deemed to be running At large if it is found in any place other than on the Premises of its Owner while not on a Leash held by any Person and not under the control of any Person. 3.16 No owner of a Dog shall permit the Dog to run At large in the City except in designated off-leash areas. 3.17 No Owner of a Dog shall use a Leash on the Dog that exceeds five (5) metres in length, but in no case shall an Owner use a Leash of a length that does not enable him or her to properly control the Dog. 3.18 Every Owner of a Dog shall, while the Dog is not on the Owner's Premises, control the Dog by means of a Leash that is held or affixed to their person or another competent person. 3.19 A Dog shall not be deemed to be controlled by a Leash if the Leash is attached to an inanimate or immovable object, a motor vehicle or a bicycle. 3.20 No Person shall use a collar on a Dog that restricts, or may restrict, the Dog's ability to breathe or swallow, or that causes, or may cause, the Dog discomfort. 3.21 Sections 3.15 to 3.20 of this By-law shall not apply to: 3.21.1 police working Dogs while they are in the course of fulfilling their duties; and 3.21.2 hunting Dogs that are under the direct supervision of a Person who is a bona fide hunter actively engaged in hunting in accordance with the Fish and Wildlife Conservation Act, 1997, Page 698 of 732 S.O. 1997, c. 41, as amended, and other applicable law during a permitted season to whom has been issued such necessary licences and permits as may be required by the laws of the Dominion of Canada, the Province of Ontario and the City and provided that such Person has obtained the prior consent of the Owner of the parcel of land on which the hunting Dogs are At large, which consent is obtained not more than one year prior to the date of the occasion on which the Dogs are at large. Impounding of Dogs 3.22 An Officer may seize any Dog that is found running At large in the City and may cause such Dog to be delivered to the Pound. 3.23 Any Person may seize any Dog that is found running At large in the City and shall immediately thereafter cause such Dog to be delivered to the Pound or, if known, returned to its Owner. 3.24 A Dog seized pursuant to sections 3.22 or 3.23 of this by-law shall be considered impounded at the time and place when it comes under the control of the Officer or, in any other case, when delivered to the Pound. 3.25 Upon seizing or taking possession of any Dog, the Pound shall impound the Dog and make reasonable efforts to determine the identity of the Owner of the Dog and inform such Person that his or her Dog has been impounded. 3.26 The Pound shall keep any Dog impounded pursuant to this By-law for a redemption period of three days. This redemption period shall be calculated by excluding: 3.26.1 the day on which the Dog was impounded; 3.26.2 statutory holidays; and 3.26.3 days on which the Pound is closed. 3.27 During the redemption period, the Pound: 3.27.1 may provide such veterinary or other care for an injured or ill impounded Dog as may be necessary to sustain its life or relieve any distress; 3.27.2 shall be entitled to recover from the Owner of the Dog, the cost of any veterinary or other care provided while the Dog was impounded; and 3.27.3 shall be entitled to recover from the Owner of the Dog, any Pound fees for the redemption of the Dog. Page 699 of 732 3.28 During the redemption period, the Pound may euthanize an impounded Dog without delay if, in the opinion of the Pound, such action is warranted for humane reasons. 3.29 During the redemption period, the Owner of an impounded Dog may obtain release of such Dog by first: 3.29.1 providing evidence to the Pound that the Dog is registered in accordance with the requirements of this By-law or if the Dog is not registered, by registering the Dog with the City in accordance with this By-law; 3.29.2 paying the costs and fees provided for in Section 3.27 of this By- law; and 3.29.3 taking any other action in relation to the care or control of the Dog that the City or Pound may direct. 3.30 After the expiration of the redemption period, the Pound may: 3.30.1 release the Dog to its owner upon compliance with Section 3.29 of this by-law; or 3.30.2 Keep, sell or dispose of the Dog in accordance with the provisions of the Animals for Research Act, R.S.O. 1990, c. A.22, as amended. 3.31 Whenever an impounded Dog is released to its Owner, a record of such release shall be kept by the Pound. Dog Bites & Muzzling of Dogs 3.32 No Owner of a Dog shall wilfully cause the Dog, or permit the Dog through neglect or failure to control, to Without Provocation Bite, Attack or chase a Person or another Animal, or to damage public or private property. 3.33 No Owner shall Muzzle a Dog in any manner that restricts or may restrict the Dog's breathing, its ability to drink water or in any manner that causes the Dog pain, suffering or injury. 3.34 Where an Officer becomes aware, either through his own investigation or as a result of information received by him from any source, that a Dog has Bitten or Attacked a Person or Animal Without Provocation, the Officer may, by written notice served upon the Owner, require the Owner to comply with the requirements set out in Sections 3.35 and 3.36 of this By-law within the time stipulated in said notice, and the Dog shall thereafter be deemed to be a dangerous Dog. Page 700 of 732 3.35 Every Owner of a dangerous Dog shall, at all times while the dangerous Dog is not in the Owner's Dwelling Unit, but is otherwise within the boundaries of the Owner's Premises, ensure that the dangerous Dog wears a Muzzle in accordance with Section 3.33 of this By-law and ensure that: 3.35.1 the Dog is securely Tethered in accordance with Sections 2.3 and 2.4 of this By-law; 3.35.2 the Dog is contained within an area enclosed by a fence of an appropriate height for the breed of Dog, or an area enclosed by other means such that the Dog cannot come into contact with any other Person or Animal; and 3.35.3 a sign, no smaller than 5" x 7", is displayed at all entrances to the property upon which the Dog is Kept, bearing words and a symbol that warn that there is a dangerous Dog on the property. 3.36 Every Owner of a dangerous Dog shall, at all times while the Dog is not within the boundaries of the Owner's Premises, keep the dog: 3.36.1 Muzzled in accordance with section 3.33 of this By-law; 3.36.2 under the control of a competent Person capable of handling the Dog who is eighteen years of age or older; and 3.36.3 on a Leash that does not exceed two (2) metres in length. 3.37 Every Owner of a dangerous Dog shall immediately notify the City of the following: 3.37.1 any change in ownership or residence of the dangerous Dog and provide the name, current address and telephone number of the new Owner or residence; 3.37.2 if the Dog runs At large, Attacks or Bites any Person or Animal; or 3.37.3 if the Dog dies. 3.38 An Officer shall have the authority to make whatever inquiry is deemed necessary to ensure compliance with Sections 3.35 and 3.36 of this By-law. 3.39 Sections 3.35 through 3.37 of this By-law shall not apply to police working Dogs while they are carrying out their duties. Page 701 of 732 Stoop and Scoop 3.40 Every Owner of a Dog shall immediately remove any feces left by th e Dog in any place other the Premises of the Owner and dispose of it in a proper waste receptacle. 3.41 Section 3.40 of this By-law shall not apply to: 3.41.1 the handler of a Service Dog, where the handler is unable to remove the excrement left by such Dog due to a physical disability or impediment; 3.41.2 a blind or visually impaired handler of a Service Dog if the feces were left while the Dog was off the Premises of the handler and carrying out its duties; or 3.41.3 a police working Dog while they are carrying out their duties. Number of Dogs Restricted 3.42 No Person shall Keep on their Premises more than three Dogs over ten weeks of age, unless: 3.42.1 the Premises is registered as a Kennel in accordance with the provisions of this By-law; 3.42.2 the Premises is a Pet shop; 3.42.3 the Premises is used by the Society; or 3.42.4 the Premises is an accredited veterinary facility under the supervision of a veterinarian licensed pursuant to the Veterinarians Act, R.S.O. 1990, c. V.3, as amended. 3.43 Despite Section 3.42 of this By-law, any Person lawfully Keeping more than the permitted number of Dogs on his or her Premises on the date this By- law comes into effect shall be permitted to Keep said Dogs on his or her Premises, provided that such dogs are registered with the City in accordance with this By-law within ninety (90) days of the date that this By- law comes into effect, if any Dog is added or replaced by the Owner, the Owner will be required to obtain an appropriate Kennel license. 3.44 The onus of proving the exemption provided for in Section 3.43 shall be upon the Person seeking the exemption. 3.45 The exemption provided for in Section 3.43 of this By-law shall be for the life of the Dogs. Page 702 of 732 4. GENERAL ANIMALS Rabies Immunization 4.1 Every Owner of a Dog or Cat that is four months of age or older shall ensure that the Dog or Cat is duly immunized against rabies and that the immunization is maintained as current. Transporting Animals 4.2 For the purpose of this By-law, "Roadway" means any street, highway or other place, whether publicly or privately owned, any part of which the public is permitted to use for the passage or parking of vehicles. 4.3 No Person transporting an Animal shall allow the Animal to be outside of the passenger cab of a Motor Vehicle on a Roadway, regardless of whether the Motor Vehicle is moving or stationary. 4.4 Notwithstanding Section 4.3, a Person may allow an Animal to be outside the passenger cab of a Motor Vehicle while on a Roadway, including riding in the bed of a pick-up truck or flatbed truck, if the Animal is: 4.4.1 in a fully enclosed trailer; 4.4.2 in a fully enclosed bed area of a truck, the dimensions of which permit the Animal to fully stand up, sit down, turn around and lay down; or 4.4.3 contained in a crate or similar device manufactured for the confinement or transport of an Animal, the dimensions of which permit the Animal to fully stand up, sit down, turn around and lay down and which is securely fastened to the bed of the truck. 4.5 Notwithstanding Section 4.3, a Person may transport an Animal in the bed of a pick-up truck or flatbed truck provided that the Animal is securely Tethered in such a manner that it cannot jump, slide or be thrown from the truck, is not in danger of strangulation, and cannot reach beyond the outside edge of the bed of the truck. 4.6 No Person shall Keep an Animal in any vehicle, part of a vehicle or trailer attached to a vehicle where doing so causes or may cause the Animal illness, pain, injury or suffering or to become subject to undue or unnecessary distress, hardship, privation or neglect. 4.7 An Officer may use any means as are necessary to remove an Animal in need of assistance from a Motor Vehicle or any enclosed space and the City shall be entitled to recover its costs for such removal from the registered owner of the Motor Vehicle or enclosed space. Page 703 of 732 Tormenting Animals 4.8 No Person shall annoy, assault, batter, tease or torment an Animal or wilfully and recklessly kill or cause injury, pain or suffering to an Animal. 4.9 Section 4.8 of this By-law shall not be interpreted so as to prohibit: 4.9.1 a Person who is a bona fide farmer engaged in a normal f arming practice pursuant to the Farming and Food Production Protection Act, 1998, S.O. 1998, c. 1, as amended and other applicable law; or 4.9.2 a Person who is a bona fide hunter actively engaged in hunting in accordance with the Fish and Wildlife Conservation Act, 1997, S.O. 1997, c.41, as amended, and other applicable law during a permitted season to whom has been issued such necessary licences and permits as may be required by the laws of the Dominion of Canada, the Province of Ontario and the City. Trapping Animals 4.10 No Person shall trap any Animal unless: 4.10.1 the Animal is causing a nuisance to, or damaging, the aggrieved Person's property; 4.10.2 the Animal is trapped in a live trap; 4.10.3 the Animal is trapped in a humane manner; 4.10.4 once trapped, the Animal is not Kept in a trap for more than 24 hours; 4.10.5 once trapped, the Animal is Sheltered from the elements, including the sun; and 4.10.6 the Animal is trapped on the property of the aggrieved Person. 4.11 No Person shall set out any trap that causes or may cause injury, pain or suffering to an Animal including, without limiting the generality thereof, conibear traps, killer traps, leg-hold traps and snares. 4.12 Any Person who traps a Domestic Animal, in addition to the provisions of Sections 4.10 and 4.11 of this By-law, shall only release the Animal to: 4.12.1 the rightful Owner of the Animal; 4.12.2 an Officer; or Page 704 of 732 4.12.3 the Pound. 4.13 Sections 4.10 and 4.11 of this By-law shall not apply to a Person trapping an Animal where the Person is licensed by the Ontario Ministry of Natural Resources or is otherwise authorized by law to trap the Animal, and such trapping shall be conducted in accordance with such applicable law. Livestock 4.14 No Person shall Keep Livestock on any Premises in the City unless the Premises is zoned to permit the Keeping of Livestock by City of Niagara Falls Zoning By-law No. 79-200, as amended, and any successor thereto. 4.15 For the purposes of this By-law, Livestock shall be deemed to be running At large if found in any place other than the Premises of the Owner of the Livestock and not under the control of any Person. 4.16 No Owner of Livestock shall permit any Livestock to run At large in the City. 4.17 An Officer may seize any Livestock that is found running At large in the City and may cause such Livestock to be delivered to the Pound. 4.18 Any Person may seize any Livestock that is found running At large in the City and shall immediately cause such Livestock to be delivered to the Pound or, if known, returned to the Owner. 4.19 Any Livestock seized pursuant to Sections 4.17 or 4.18 of this By-law shall be considered impounded at the time and place when it comes under the control of an Officer or, in any other case, when delivered to the Pound. 4.20 The Pound may seize and impound any Livestock running At large in the City and shall make reasonable efforts to determine the identity of the Owner of the Livestock and to inform the Owner that the Livestock has been impounded, in accordance with the Pounds Act, R.S.O. 1990, c. P. 17, as amended. 4.21 The Pound: 4.21.1 may provide such veterinary or other care for any injured or ill impounded Livestock as may be necessary to sustain its life or relieve any distress; 4.21.2 shall be entitled to recover from the Owner of the Livestock, the cost of any veterinary or other care provided while the Livestock was impounded; and 4.21.3 shall be entitled to recover from the Owner of the Livestock, any Pound fees for the redemption of the Livestock. Page 705 of 732 4.22 The pound may euthanize any impounded livestock without delay if, in the opinion of the Pound, such action is warranted for humane reasons. 4.23 The Owner of any Livestock impounded may obtain release of such Livestock by first: 4.23.1 paying all costs and fees incurred by the Pound; and 4.23.2 taking any other action in relation to the care or control of the Livestock that the City or Pound may direct. 4.24 The Pound may, in accordance with the Pounds Act, R.S.O. 1990, c. P.17, as amended: 4.24.1 release the Livestock to its Owner upon compliance with Sections 4.23 and 4.25 of this By-law; and 4.24.2 Keep, sell or dispose of the Livestock. 4.25 The Owner of any Livestock found running At large shall be liable for all damages caused by such Livestock and for the costs incurred by the Pound and or City in seizing and or impounding such Livestock. 4.26 Whenever any impounded Livestock is released to its Owner, a record of such release shall be kept by the Pound. Wild Animals 4.27 No Person shall remove any Wild animals from any public land in the City unless authorized to do so by the City or by law and provided that the removal is done in a humane manner. 4.28 No Person shall Keep, or cause to be Kept, any Wild animal in the City unless they are authorized to do so by law. 4.29 Despite Section 4.28 of this By-law a person who comes into the possession of any Wild animal that is injured or unable to fend for itself shall, as soon as is reasonable, but in no case no longer than 24 hours after coming into possession of the Wild animal: 4.29.1 release the Wild animal back into the wild within 1 kilometre from where it was found; 4.29.2 surrender the Wild animal to the care of the Society; or 4.29.3 surrender the Wild animal to a Person or facility licenced by the Ministry of Natural Resources to care for wildlife. Page 706 of 732 Prohibited Animals 4.30 No person shall Keep, either temporarily or permanently, any Animal listed in Schedule "B", as may be amended by Council from time to time, unless the Premises on which the Animal is Kept or is to be Kept is zoned by City of Niagara Falls Zoning By-law No. 79-200, as amended and any successor thereof, to permit a Kennel and: 4.30.1 the Person is authorized to Keep the Animal by the Government of Canada or the Province of Ontario; or 4.30.2 the Animal is a bird used for falconry. 4.31 Despite Section 4.30 of this By-law, a Person who is lawfully Keeping a Prohibited animal on the date this By-law comes into effect shall be permitted to Keep such Animal on his or her Premises provided that the Animal is Kept in an environment which is appropriate for the species and the Owner has registered the Animal by advising the City in writing of the species of Animal, the name, current address and phone number of the Owner and providing a photograph clearly depicting the Animal within ninety (90) days of the date that this By-law comes into effect. 4.32 The onus of proving the exemption provided for in Section 4.31 of this By- law is upon the Person seeking the exemption. 4.33 The exemption provided for in Section 4.31 of this By-law is for the life of the Prohibited animal. 4.34 The City may maintain a list of all Prohibited animals for which written notice has been received in accordance with Section 4.31 of this By-law. 4.35 Section 4.30 of this By-law shall not apply to: 4.35.1 any Premises used by the Society; 4.35.2 any Premises of the Government of Canada, the Province of Ontario, the Region of Niagara or the City of Niagara Falls; 4.35.3 any lawful fair, circus or other entertainment event where Animals are displayed; 4.35.4 Premises of an accredited veterinary facility under the supervision of a veterinarian licensed pursuant to the Veterinarians Act, R.S.O. 1990, c. V.3, as amended; 4.35.5 Premises owned or operated by any zoo or exhibit, permanently and lawfully located in the City, and where such Premises or Page 707 of 732 facilities are accredited by the Canadian Association of Zoos and Aquariums (CAZA); 4.35.6 areas of the City in which professionally produced films are being lawfully made using such Animals, provided that there is supervision by an agent or inspector of the OSPCA; 4.35.7 any area of the City in which educational programs are being lawfully conducted with such Animals, provided that the Animals are Owned by institutions accredited by the CAZA or the American Zoo and Aquarium Association, and only while the educational programs are actually being conducted; 4.35.8 Premises registered as research facilities pursuant to the Animals for Research Act, R.S.O. 1990, c. A.22, as amended; 4.35.9 Premises owned or operated by an Ontario College or University; 4.35.10 Premises that are authorized by the Ontario Ministry of Natural Resources; or 4.35.11 Premises owned and legally operated by an animal rescue organization registered with the Society or pursuant to other legislation. 4.36 For the purposes of this By-law, a Prohibited animal shall be deemed to be running At large if found in any place other than the Premises of the Owner of the Prohibited animal and not under the control of any Person. 4.37 No Person shall permit a Prohibited animal to run At large. Animal Noise 4.38 No Owner shall permit or allow the persistent barking, calling, whining or other similar persistent sound made by a Domestic animal or any other Animal Kept or used for any purpose other than agriculture which sound(s) is clearly audible at the point of reception. Chickens 4.39 No Owner shall fail to comply with the regulations set out in Schedule “D” as it pertains to the Keeping of chickens within the City. Rabbits 4.40 No Owner shall fail to comply with the regulations set out in Schedule “E” as it pertains to the Keeping of rabbits within the City. Page 708 of 732 Coyotes 4.41 “Coyote” is an Animal that is, or appears to be, of the species Canis Iatrans and any Animal that is a cross breed of a member of the species Canis Iatrans and a domestic Dog. The singular of this word shall be deemed to include the plural with all necessary changes in detail; as set out in Schedule “F”. Cats 4.42 No Person who Owns or possesses a Cat shall allow or permit his or her Cat to be At large. 4.43 Any Cat found to be At large pursuant to the provisions of this By-law may be impounded by an Officer or the Society and delivered to the Society. 4.44 The Society shall keep care and control of the cats who are brought to it or seized by it for being At large in accordance with the applicable legislation and shall sell or destroy said Cats in accordance with such legislation. The Society shall keep a record of all Cats impounded and all disposed of, the amount collected for fees and proceeds of same. 4.45 A Person may humanely trap or confine any Cat found to be on his or her property and not under the control of an Owner or custodian provided that; 4.45.1 any Cat which has been confined by means of either humane trapping or capture shall be transported immediately to the Society during its regular business hours; 4.45.2 a Person who has lawfully trapped or captured a Cat may request such Cat to be removed by the Society subject to the required fee, if any, as imposed by the Society. 4.46 Where a Cat has been impounded and the Owner of the Cat has satisfactorily established to the Society that he or she is the Owner of the Cat, the Owner shall pay the following fees: 4.46.1 impound fee of $25.00; 4.46.2 $20.00 for each day the Cat is in the care of the Society; and 4.46.3 any expenses the Society incurred in caring for the cat during the time of impound. 4.47 Every Owner shall claim the Cat within the four days of the day on which the Cat was impounded excluding the day of impounding, Sundays, and statutory holidays. Where a Cat is not claimed by its Owner in accordance Page 709 of 732 with this section the Cat may be sold forthwith or disposed of in a humane manner. 4.48 Where a Cat is sick or injured before being taken into custody or , in the opinion of the Society, should be destroyed without delay for humane reasons or for reasons of safety of Persons or Animals, the Society may dispose of the Cat in a humane manner as soon after capture or custody as they may determine. 4.49 Prior to an impounded Cat that has a tag, tattoo, microchip implantation or other means of identification being destroyed in accordance with the provisions of this By-law, the Society shall take all reasonable steps to find the Owner of the Cat and shall forthwith notify the Owner, if found, that the Cat has been impounded. 4.50 No Owner shall allow or permit his or her Cat to defecate on or in the following areas without immediately removing the excrement and providing for its sanitary disposition: 4.50.1 A public place; or 4.50.2 private property, without the consent of the owner of the property. 4.51 No Person shall Keep, permit to be Kept or harbour more than three (3) cats on a property regardless of whether that person is the Owner of the cats. 4.52 No Person shall Keep, permit to be Kept, or harbour a litter of kittens on a property more than once in any twelve (12) month period. 4.53 Section 4.51 and Section 4.52 of this by law shall not apply to: 4.53.1 an animal hospital or an animal clinic under the control and supervision of a qualified veterinarian who is a member of the College of Veterinarians of Ontario, or; 4.53.2 a Pound facility operated by, or on behalf of the City. 5. ADMINISTRATION Enforcement 5.1 Unless otherwise provided for herein, all provisions of this By-law shall be enforced by an Officer as defined in this By-law. 5.2 An Officer may issue a direction or order requiring that a Person comply with the provisions of this By-law. Page 710 of 732 5.3 An Officer may enter upon land at any reasonable time for the purpose of carrying out an inspection to determine whether or not: 5.3.1 the provisions of this By-law are being complied with; or 5.3.2 a direction or order under this By-law is being complied with. 5.4 No Person shall hinder or obstruct any Officer, or any Person lawfully acting in aid of such Officer, in the execution of their duties under this By-law. Offences and Penalties 5.5 Every Person who contravenes any provision of this By-law is guilty of an offence and is liable upon conviction to a fine recoverable pursuant to the Provincial Offences Act, R.S.O. 1990, c. P.33, as amended, or any successor thereto. 6. SHORT TITLE 6.1 The short title of this By-law is the “Animal Control By-law”. 7. REPEAL 7.1 The following By-Laws are hereby repealed: By-law No. 75-253, By-law 77- 59, By-law, 77-251, By-law 78-93, By-Law 81-136, By-law 82-18, By-law 91-60, By-law 92-284, By-law 93-155, By-law 94-110, By-law 94-182, By- law 95-250, By-law 99-120, By-law 2002-129, By-law 2002-152, By-law 2010-70, 2011-37 and By-law 2016-15. 8. EFFECT 8.1 This By-law shall become effective on the date of passage. Read a First, Second and Third time; passed, signed and sealed in open Council this 19th day of March, 2019. ................................................................ ................................................................ WILLIAM G. MATSON, ACTING CITY CLERK JAMES M. DIODATI, MAYOR Page 711 of 732 SCHEDULE “A” Page 712 of 732 SCHEDULE “B” PROHIBITED ANIMALS 1. All protected or endangered Animals being all Animals, native or non-native, whose possession or sale is prohibited because they are designated as protected or endangered pursuant to an international, federal, or provincial law, regulation rule or agreement, unless the Animal has been obtained in accordance with international, federal or provincial law, as applicable, and if the Animal is not identified in this Schedule. 2. All Canids, except the domestic Dog; 3. All Felids, except the domestic Cat; 4. All Marsupials (such as, Kangaroos and Opossums); 5. All Non-human Primates (such as, Gorillas and Monkeys); 6. All Viverrids (such as, Mongooses, Civets and Genets); 7. All Mustelids (such as, Skunks, Weasels, Otters, Badgers), except the domestic Ferret; 8. All Ursids (Bears); 9. All Artiodactylus Ungulates, except domestic Goats, Sheep, Pigs and Cattle; 10. All Procyonids (such as, Raccoons, Coatis and Cacomistles); 11. All Hyaenas; 12. All Perissodactylus Ungulates, except the domestic Horse and Ass; 13. All Elephants; 14. All Pinnipeds (such as, Seals, Fur Seals and Walruses); 15. All Snakes of the Families Pythonidae and Boidae; 16. All Families of Venomous Snakes; 17. All Ratite Birds (such as, Ostriches, Rheas, Cassowaries); 18. All diurnal and nocturnal Raptors (such as Eagles, Hawks and Owls); 19. All Edentates (such as, Anteaters, Sloths and Armadillos); 20. All Bats; Page 713 of 732 21. All Crocodilians (such as, Alligators and Crocodiles); 22. All families of Venomous Spiders; 23. All other Snakes that reach an adult length larger than three (3) meters; and 24. All other Lizards that reach an adult length larger than two (2) meters; Page 714 of 732 SCHEDULE “C” 1. FEES AND CHARGES Item Description Fee a Unsterilized Dog Registration $40.00 b Sterilized Dog Registration $20.00 c Dog Kennel Registration $100.00 d Dog Kennel Registration (After January 1st) $120.00 e Replace Lost or Damaged Dog Tag $5.00 Page 715 of 732 SCHEDULE “D” CHICKENS 1. In this Schedule; 1.1 No Person shall Keep a rooster within the Urban boundary as contained in Schedule “A” of this By-law. 1.2 The maximum number of chickens permitted within the Urban boundary shall be ten (10). 1.3 A “Coop” means a fully enclosed weatherproof building where chickens are Kept which prevents them from escaping and which includes nest boxes for egg laying, perches for the chickens to sleep on and food and water containers. 1.4 All Coops shall be located only in the rear yard. 1.5 The Coop shall be designed and constructed to ensure proper ventilation and sufficient space for the chickens, shall be maintained in accordance with good animal husbandry practices and shall keep all vermin out. 1.6 All dead chickens shall be disposed of immediately and, in any event, within 24 hours. 1.7 Chicken feces shall be hygienically stored and promptly removed from the Premises. 1.8 The chicken’s food supply shall be protected against vermin. 1.9 All Premises on which chickens are Kept must have: 1.9.1 detached dwellings on them; 1.9.2 a frontage of at least 40 feet; and 1.9.3 a depth of at least 100 feet. 1.10 The Coop shall be located at least 25 feet from the rear lot line of the lot on which the Coop is located. 1.11 The Coop shall be located at least 15 feet from any side lot line of the lot on which the Coop is located. Page 716 of 732 SCHEDULE “E” RABBITS 1. In this Schedule: 1.1 The maximum number of rabbits permitted within the Urban boundary (Schedule “A”) shall be six (6). 1.2 All rabbits must be Kept only in the rear yard and in a rabbitry that fully encloses the rabbits and prevents them from escaping. 1.3 The rabbitry must be designed and constructed to ensure proper ventilation and sufficient space for the rabbits and maintained in accordance with good animal husbandry practices and must keep all vermin out. 1.4 All dead rabbits must be disposed of immediately and in any event, within 24 hours. 1.5 Rabbit feces shall be hygienically stored and promptly removed from the premises; 1.6 The rabbit’s food supply must be secured against vermin. 1.7 All Premises on which rabbits are Kept must have: 1.7.1 detached dwellings on them; 1.7.2 a frontage of at least forty feet; and 1.7.3 a depth of at least 100 feet. 1.8 The rabbitry shall be located at least 25 feet from the rear lot line of the lot on which the rabbitry is located. 1.9 The rabbitry shall be located at least 15 feet from any side lot line of the lot on which the rabbitry is located. Page 717 of 732 SCHEDULE “F” COYOTES WHEREAS Coyotes are wild animals native to the Niagara Region. 1. PURPOSE 1.1 The purpose of this Schedule is to reduce the number of interactions between humans, their pets and property, and Coyotes that result in injury or inconvenience to humans, their pets and property. 2. INTERPRETATION 2.1 “Feed” includes any manner of providing or delivering Food, whether passive or active; 2.2 “Food” includes any matter or thing that can be consumed by a Coyote for sustenance; 2.3 managing Food or an Animal feeder in such a way as to attract Animals which Animals, in turn, attract a Coyote, is deemed to be managing Food or an Animal feeder in such a manner as to attract a Coyote; and 2.4 without limiting the generality of the definition of Food set out above, managing Food shall include the disposal of waste, garbage and refuse. 3. REGULATIONS 3.1 No Person shall Feed a Coyote. 3.2 No Person shall place, expose or allow to be placed or exposed, Food that is consumed by a Coyote. 3.3 No Person shall manage Food or an Animal feeder intended to attract or feed Animals other than Coyotes, in such a manner that the Food or feeder attracts a Coyote. Page 718 of 732 Note: The penalty provision for the offences listed above is Section 5.5 of By-law No. 2019-35 THE CORPORATION OF THE CITY OF NIAGARA FALLS SCHEDULE “G” TO BY LAW NO. 2019-35 BEING A BY LAW TO REGULATE ANIMAL CARE AND CONTROL IN THE CITY OF NIAGARA FALLS PART 1 PROVINCIAL OFFENCES ACT SHORT FORM WORDING PROVISION CREATING OR DEFINING OFFENCE SET FINE Failing to provide an animal with clean and sanitary environment S. 2.1.1 $250.00 Failing to provide an animal with adequate/appropriate care S. 2.1.2 $250.00 Failing to provide an animal with adequate/appropriate food S. 2.1.2 $250.00 Failing to provide an animal with adequate/appropriate water S. 2.1.2 $250.00 Failing to provide an animal with adequate/appropriate shelter S. 2.1.2 $250.00 Failing to provide an animal opportunity for sufficient physical activity S. 2.1.2 $250.00 Failing to provide an animal with enclosure of sufficient size S. 2.2.2 $100.00 Failing to provide an animal with sufficient shade S. 2.2.3 $200.00 Failing to provide an animal with an area dry and free from standing water S. 2.2.4 $150.00 Improper tethering of an animal - Tether less than 4 metres S. 2.3.1 $150.00 Improper tethering of an anima l- failing to give animal unrestricted/unobstructed movement within range of the tether S. 2.3.2 $150.00 Improper tethering of an animal - no access to (food/water/shelter) S. 2.3.3 $250.00 Improper tethering of an animal - permitting animal to injure itself S. 2.3.6 $100.00 Improper tethering of an animal- permitting animal to reach beyond limits of premises S. 2.4 $100.00 Improper tethering of an animal- tying (rope/chain/cord/restraining device) directly around animals neck S. 2.3.5 $100.00 Keeping an animal in unsanitary conditions S. 2.5 $250.00 Failing to register a dog with the City S. 3.1.1 $100.00 Failing to renew a dog registration with the City S. 3.4 $100.00 Failing to display a dog identification tag on collar affixed to the dog S. 3.1.3 $50.00 Failing to obtain replacement dog identification tag S. 3.1.4 $50.00 Failing to notify the Town within seven(7) days of the (sale/death/change of ownership) of a dog S. 3.1.6 $50.00 Improper use of a dog tag- use of tag on dog other than one for which tag was issued S. 3.1.5 $75.00 Provide false information respecting a (dog registration/renewal of dog registration) S. 3.1.7 $100.00 Page 719 of 732 Note: The penalty provision for the offences listed above is Section 5.5 of By-law No. 2019-35 SHORT FORM WORDING PROVISION CREATING OR DEFINING OFFENCE SET FINE Failing to construct/establish/maintain/operate) a kennel in compliance with the By-Law S. 3.5.1 $250.00 Operate kennel where escape is not prevented S. 3.5.2 $100.00 Failing to pay kennel registration fee S. 3.5.3 $200.00 Failing to renew kennel registration S. 3.5.4 $200.00 Failing to comply with Kennel Operations Standards S. 3.5.5 $200.00 Owner of a Hobby Kennel permit more than ten (10) dogs to be kept S. 3.8 $250.00 Owner of a Breeding Kennel permit more than ten (10) dogs to be kept S. 3.9 $250.00 Failing to permit an officer to inspect kennel premises S. 3.11 $250.00 Permitting a dog to run at large S. 3.16 $150.00 Improper use of a leash on a dog- Leash longer than five (5) metres S. 3.17 $150.00 Failing to properly control a dog on a leash S. 3.18 $150.00 Failing to use leash on a dog S. 3.18 $100.00 Failing to control a dog with a leash- affixing leash to (an/a) (Immovable structure/motor vehicle/bicycle S. 3.19 $100.00 Improper use of collar on a dog- restricts the dogs ability to (breath/swallow) S. 3.20 $250.00 Improper use of collar on a dog- causes the dog discomfort S. 3.20 $250.00 Failing to turn over found dog to the pound S. 3.23 $100.00 Failing to turn over found dog to its owner S. 3.23 $100.00 Permitting a dog to (bite/attack/chase) a person S. 3.32 $250.00 Permitting a dog to (bite/attack/chase) an animal S. 3.32 $250.00 Permitting a dog to damage (public/private) property S. 3.32 $250.00 Improper muzzling of a dog- restricts dogs ability to (breathe/drink water) S. 3.33 $250.00 Improper muzzling of a dog- muzzle causes dog (pain/suffering/injury) S. 3.33 $250.00 Failing to comply with a notice respecting a dangerous dog S. 3.34 $500.00 Failing to muzzle a danger dog on owners premises S. 3.35 $300.00 Failing to securely tether a dangerous dog S. 3.35.1 $500.00 Failing to properly confine a dangerous dog with an appropriate fence S. 3.35.2 $500.00 Failing to display a danger dog sign on property S. 3.35.3 $200.00 Failing to display a danger dog sign at least 5” X 7” in size S. 3.35.3 $200.00 Failing to muzzle a dangerous dog S. 3.36.1 $400.00 Failing to keep a dangerous dog under control of a competent person when off owner’s premises S. 3.36.2 $400.00 Failing to keep a dangerous dog under control of persons eighteen years of age or older when off owner’s premises S. 3.36.2 $400.00 Page 720 of 732 Note: The penalty provision for the offences listed above is Section 5.5 of By-law No. 2019-35 SHORT FORM WORDING PROVISION CREATING OR DEFINING OFFENCE SET FINE Using leash of more than two(2) metres on dangerous dog S. 3.36.3 $400.00 Failing to notify town of change in (ownership/residence) of a dangerous dog S. 3.37.1 $300.00 Failing to provide town with current information for a new owner of a dangerous dog S. 3.37.1 $300.00 Failing to notify the town of dangerous dog (running at large/attacking a person/biting a person) S. 3.37.2 $400.00 Failing to notify town of a dangerous dog (attacking an animal/biting an animal) S. 3.37.2 $400.00 Failing to notify the town operator of the death of a dangerous dog S. 3.37.3 $150.00 Failing to immediately remove dog feces S. 3.40 $100.00 Failing to dispose of dog feces in a proper waste receptacle S. 3.40 $100.00 Keeping more than three (3) dogs over ten (10) weeks of age on a premises S. 3.42 $150.00 Failing to register additional dog(s) for three (3) dog limit exemption within the first ninety (90) days of this by law S. 3.43 $100.00 Failing to have (dog/cat) immunized against rabies S. 4.1 $110.00 Failing to maintain (dog/cat) with current immunization against rabies S. 4.1 $110.00 Failing to keep an animal inside of a passenger cab of a motor vehicle while the motor vehicle (parked/moving) S. 4.3 $150.00 Animal outside of passenger cab of motor vehicle- not in fully enclosed trailer S. 4.4.1 $150.00 Animal outside of passenger cab of motor vehicle- not in fully enclosed bed area of truck S. 4.4.2 $250.00 Animal in fully enclosed bed area of truck of insufficient dimensions S. 4.4.2 $150.00 Animal outside of passenger cab of motor vehicle- not in crate S. 4.4.3 $150.00 Animal confined in crate on the bed of a truck of insufficient dimensions. S. 4.4.3 $150.00 Improper transportation of animal failure to securely tether the animal in bed of a (pickup truck/flatbed truck S. 4.5 $150.00 Improper transportation of animal- (causing/permitting)(illness/pain/injury/suffering) or undue or unnecessary (distress/hardship/privation/neglect) to an animal while in bed of a (pickup truck/flatbed truck S. 4.6 $250.00 (Annoying an Animal/assaulting an animal/battering an animal/teasing an animal/tormenting an animal) or willfully and recklessly (kill/causing injury to/causing pain to/cause suffering to) an animal S. 4.8 $250.00 Trapping an animal when the animal is not (causing a nuisance/damaging property) S. 4.10.1 $150.00 Trapping an animal in other than a live trap S. 4.10.2 $250.00 Trapping an animal in an inhumane manner S. 4.10.3 $250.00 Keeping a trapped animal in a trap for more than 24 hours S. 4.10.4 $250.00 Failing to shelter a trapped animal from the elements S. 4.10.5 $250.00 Trapping an animal on property not owned by the aggrieved person S. 4.10.6 $150.00 Trapping an animal- using trap that (causes/may cause) the animal (injury/pain/suffering) S. 4.11 $250.00 Failing to release a domestic animal to the owner S. 4.12.1 $150.00 Page 721 of 732 Note: The penalty provision for the offences listed above is Section 5.5 of By-law No. 2019-35 SET FINE PROVISION CREATING OR DEFINING OFFENCE SET FINE Failing to release a domestic animal to an officer S. 4.12.2 $150.00 Failing to release a domestic animal to the pound S. 4.12.3 $150.00 Keeping livestock in area not zoned to permit the keeping of livestock S. 4.14 $200.00 Permitting livestock to run at large S. 4.16 $300.00 Failing to turn over found livestock to the pound S. 4.18 $200.00 Failing to turnover found livestock to its owner S. 4.18 $200.00 Did remove a wild animal from public lands in the City where unauthorized to do so S. 4.27 $150.00 Did remove a wild animal from public lands in the City in an inhumane manner S. 4.27 $150.00 Did (keep/cause to be kept) a wild animal S. 4.28 $150.00 Failing to release a wild animal after possessing it for more than twenty-four (24) hours S. 4.29 $150.00 Failing to release a wild animal within one (1) kilometer from where it was found S. 4.29.1 $150.00 Failing to surrender a wild animal to the Society S. 4.29.2 $150.00 Failing to surrender a wild animal to a (person/facility) licenced by the Ministry of Natural Resources to care for wildlife S. 4.29.3 $150.00 Keeping a prohibited animal S. 4.30 $300.00 Failing to register a grandfathered prohibited animal S. 4.31 $150.00 Failing to keep a grandfathered prohibited animal in an appropriate environment for the species S. 4.31 $300.00 Permitting a prohibited animal to run at large S. 4.37 $300.00 Owner-(allow/permit) persistent barking by any domestic pet S. 4.38 $200.00 Owner-(allow/permit) persistent whining by any domestic pet S. 4.38 $200.00 Owner-(allow/permit) persistent calling by any domestic pet S. 4.38 $200.00 Owner- fail to comply with Regulations in Schedule “D” as it pertains to the keeping of Chickens S. 4.39 $250.00 Owner- fail to comply with the Regulations in Schedule “E” as it pertains to the keeping of Rabbits S. 4.40 $250.00 Permitting a cat to run at large. S. 4.42 $150.00 (Keep/Permit to be kept/Harbour) more than three cats on a premises S. 4.51 $150.00 “Keep/Permit to be kept/Harbour) a litter of kittens more than once in a 12 month period S. 4.52 $150.00 Obstructing an officer in the execution of (his/her) duties S. 5.4 $300.00 Page 722 of 732 CITY OF NIAGARA FALLS By-law No. 2019 – 36 A by-law to authorize the execution of an Agreement with Dr. Christopher McLaughlin, respecting the physician’s commitment to practice medicine in the City of Niagara Falls. THE COUNCIL OF THE CORPORATION OF THE CITY OF NIAGARA FALLS ENACTS AS FOLLOWS: 1. An Agreement dated March 25, 2019, and made between The Corporation of the City of Niagara Falls as City, and Dr. Christopher McLaughlin as Physician, respecting the physician’s commitment to practice medicine in the City of Niagara Falls, subject to the terms and conditions as set out in the Agreement , is hereby approved and authorized. 2. The Mayor and Acting City Clerk are hereby authorized to execute the said Agreement. 3. The Acting City Clerk is hereby authorized to affix the corporate seal thereto and to deliver the said Agreement. Read a First, Second and Third time; passed, signed and sealed in open Council this 19th day of March, 2019. ................................................................ ................................................................ WILLIAM G. MATSON, ACTING CITY CLERK JAMES M. 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U?b _mm:_...=4C“ Z3.35353: Z_m=mnEommzwxana9:533_==£_<£ 2:onza?a 33Dean:M. z_www_.m_..m__mozEm$3 U>._.mmmRam>...m..n_.9~93 “mmmMDmztguma8&3 .25 m©E§. _mm2m_aSzm w%.§_©% ©§._%_5 _~_hD>-U_Zn.k C...nT2mnnE_m..x<m:.<_n..m:w:__= E3was S3«.0233.3: 2.9533.:02_.Nmmi 2u=n<S:.==_c~m.26.1:9928) =mn_m:§=>209.:mxmnS_<m032: 2.:52.232.2.05m_w=m::m223.2.2E...nc=nwa31 21:25.«:33wioéS.»:2» EB Page 729 of 732 THE CORPORATION OF THE CITY OF NIAGARA FALLS BY-LAW Number 2019 - 37 A by-law to amend By-law No. 89-2000, being a by-law to regulate parking and traffic on City Roads. (Stopping Prohibited, Parking Prohibited) --------------------------------------------------------------- The Council of the Corporation of the City of Niagara Falls hereby ENACTS as follows: 1. By-law No. 89-2000, as amended, is hereby further amended a) by removing from the specified columns of Schedule C thereto the following item: PARKING PROHIBITED COLUMN 1 HIGHWAY COLUMN 2 SIDE COLUMN 3 BETWEEN COLUMN 4 TIMES/DAYS Drummond Rd. West A point 60 m south of North St. and a point 40 m south of Crawford St. At All Times Page 730 of 732 b) by adding to the specified columns of Schedule C thereto the following items: PARKING PROHIBITED COLUMN 1 HIGHWAY COLUMN 2 SIDE COLUMN 3 BETWEEN COLUMN 4 TIMES/DAYS Drummond Road West A point 60m south of North Street to Cherrywood Road At All Times Drummond Road West A point 90m north of Cherrywood Road to a point 40m south of Crawford Street At All Times c) by adding to the specified column of Schedule A thereto the following item: STOPPING PROHIBITED COLUMN 1 HIGHWAY COLUMN 2 SIDE COLUMN 3 BETWEEN COLUMN 4 TIMES/DAYS Drummond Road West Cherrywood Road and a point 90m north of Cherrywood Road At All Times This By-law shall come into force when the appropriate signs are installed. Passed this nineteenth day of March, 2019. .......................................................................... ..................................................... WILLIAM G. MATSON, ACTING CITY CLERK JAMES M. DIODATI, MAYOR First Reading: March 19, 2019 Second Reading: March 19, 2019 Third Reading: March 19, 2019 Page 731 of 732 CITY OF NIAGARA FALLS By-law No. 2019 - 38 A by-law to adopt, ratify and confirm the actions of City Council at its meeting held on the 19th day of March, 2019. WHEREAS it is deemed desirable and expedient that the actions and proceedings of Council as herein set forth be adopted, ratified and confirmed by by-law. NOW THEREFORE THE COUNCIL OF THE CORPORATION OF THE CITY OF NIAGARA FALLS ENACTS AS FOLLOWS: 1. The actions of the Council at its meeting held on the 19th day of March, 2019 including all motions, resolutions and other actions taken by the Council at its said meeting, are hereby adopted, ratified and confirmed as if they were expressly embodied in this by-law, except where the prior approval of the Ontario Municipal Board or other authority is by law required or any action required by law to be taken by resolution. 2. Where no individual by-law has been or is passed with respect to the taking of any action authorized in or with respect to the exercise of any powers by the Council, then this by-law shall be deemed for all purposes to be the by-law required for approving, authorizing and taking of any action authorized therein or thereby, or required for the exercise of any powers thereon by the Council. 3. The Mayor and the proper officers of the Corporation of the City of Niagara Falls are hereby authorized and directed to do all things necessary to give effect to the said actions of the Council or to obtain approvals where required, and, except where otherwise provided, the Mayor and the Clerk are hereby authorized and directed to execute all documents arising therefrom and necessary on behalf of the Corporation of the City of Niagara Falls and to affix thereto the corporate seal of the Corporation of the City of Niagara Falls. Read a first, second, third time and passed. Signed and sealed in open Council this 19th day of March, 2019. .............................................................. ............................................................. WILLIAM G. MATSON, ACTING CITY CLERK JAMES M. DIODATI, MAYOR Page 732 of 732